I use Tmobile. Before i bought the Touch Pro 2, i owned a Nokia Supernova. I randomly lost the ability to send and receive picture messages. Since i was planning on buying a new phone anyway, i figured the problem will just be fixed when i do that.
It has been a couple months now with my HTC and the thought had completely left my mind until this week when various MMS messages needed to be sent and received and it was not happening. I then remembered the problem and realized that a new phone has not fixed the problem.
I have googled the problem and i have found it is common, however, everyone's experience with tech support has been the same "Hard Reset the device"
1. i doubt that will fix the problem since i have flashed 2 roms since i got the phone. Energyrom with CHT. The first just being an early build than the second.
2. the ONLY "solution" that i did find, did not work for me. [http://forums.t-mobile.com/t5/T-Mobile-Touch-Pro2/Can-t-Send-MMS-messages-HELP/m-p/268108]
And so as a last resort, i have come here to ask for some help.
Other than the 21 steps found in the above link, i have also tried the "Automatically Configure Connection" option on my device.
Thank you in advance.
Been having the same problem since my Tmo usa touch pro 2 and now the problem is back on my hd2. Tmo is not doing anything about this problem and its really pissing me the hell off man.
my sms/mms work fine on my unlocked tilt, even work on my nokia 6510. OP, ahve you contacted them and let them know about the issue?
I have used what is in that link for my old htc wizard, and now tilt. Worked great. Are you using the stock ROM or custom? I might recommend running a custom ROM and/or downloading the "connection setting" wizard.
hi. i have unlocked x10 and not been able to send or receive either. hard reset nothing. checked apn settings but nothing. with o2 and was advised that my sim card was 4 years old and only 2g. aparently i need a 3g sim card and he thinks this will work. have to wait 3 days for it. but strangely my previous phone was sony satio which was also a 3g but worked fine. but this is not uncommon aparently. so hopefully new 3g sim card will work. hope this will be helpful.
I have a touch pro 2 as well and under connection there should be a seperate tmobile connect that says tmobilee mms make sure everything in there is configured correctly,
I'm on prepaid, so I'm not sure if it's the same for those on contract.
One setting I found I needed to change to get MMS to work correctly (besides the obvious), is to change the WAP Version to 1.2....
adbgmecca said:
I have a touch pro 2 as well and under connection there should be a seperate tmobile connect that says tmobilee mms make sure everything in there is configured correctly,
Click to expand...
Click to collapse
i think it would help my situation (as well as others who are looking) if you would please post your settings under the T-Mobile MMS selection. because i have no idea if it is configured correctly.
What about for imagio
I am having similar problems, I have an imago and cant find out how to get mms, everytime i send a message it gets stuck in my outbox and received messages are blank, anyone know how to fix this, also i cant find the apn screen anywhere
Did you checked if your APN settings were still ok ?
After me flashing my phone i couldnt send/recieve mms either, Checked my APN settings, and they were not configured anymore. Went to the site of Vodafone and there it said which data i had to enter.
Related
All of a sudden, my GPRS wont connect now. I get the message "the answering modem has disconnected".
I haven't changed any settings, so wondering if anyone else is having the same trouble? Maybe it's a network thing. If not, could someone post their settings please so I can check them. (for O2 UK)
Cheers
^ bump
At least ONE of you must be on O2? Since the phone is EXCLUSIVE to O2 :lol:
I've recently had a similar problem myself and today have used the settings here which seem to work
http://www.tekguru.co.uk/phpBB2/kb.php?mode=article&k=5&highlight=o2+gprs
Cheers
David
I got it working. I changed it to Class 10 instead of Class 8, which did the job. Dunno why it stopped working in the first place though.
I've got another problem now. MMS doesn't work. It won't let me send, and when I receive I get a web link rather than the actual message. What am I doing wrong? A couple of years ago I heard there was a problem with O2 Online contracts which meant you could only use either GRPS internet OR MMS, but not both. Is this what I'm encountering?
I think that normally happens when you can't recv mms messages because gprs and mms aren't available on an account at the same time. The new MobileWeb service does support both - but you have to ring to activate it.
Gaz
My wife has a T-Mobile 6230 and my Jam can't receive the MMS she sends me.
It has a download button but never manages.
MMS sent from myself is fine.
Arcsoft version 2.5.0.28
Any ideas? Is this a known problem?
i had this problam after i upgraded the rom from I Mate -
all i had to do was install the T-mobile setting from my old rom...
Try it
If you are getting the file and can not read it.. maybe the picture is in a different format,
I think there is another reason for that. Unless you have not send at least one MMS by yourself, you are not registered as "MMS capable" by T-Mobile. So try to send on MMS from your Jam and have a retry if you can receive MMS then.
Cheers
Is it only MMS to yourself that don't work, or to other people's hansets? Have you tried the SIMs in other handsets to narrow down the possible problems. I work in a T-Mobile store and that's what I'd try to establish first. Do you have a local store, lots of staff have Compacts so should be able to help (I hope!)
Thanks for the replies BUT, the problem is that i can't RECEIVE from a T-Mobile Phone!!
My Jam is an Orange device and I can receive OK if I send it myself. However, a T-Mobile 6230 MMS is received but cannot be downloaded by my Orange JAM
That's why I suggested trying the SIMs in different handsets, to try and establish whether it's an issue just between your two phones or a bigger one between the two numbers.
For example, if you put your Orange SIM in another handset and can receive the MMS then it's an issue with your M500, if not the issue may be at the other end. You'll probably have to try a number of combinations to narrow down where the problem is (4 by my reckoning), but trial and error is often the best (if not quickest) way. It may not seem like sense but in my experience of trying to diagnose problems it's the best start. At least you know which part of the whole system you're looking at. Let us know if you give it a go.
I've got the exact same issue on my Qtek S100 running the 1.12 ROM (MMS ver 2.0.0.22). I'm not receiving MMS's from other people even if they're on Orange (same as me) but if I send an MMS to myself I receive it.
My phone has the keylock turned on, as with an SMS the phone screen comes on when someone sends an MMS but the phone doesn't download it. It doesn't seem to make a difference if I unlock my phone beforehand either :/
Bump, anyone else with this issue/a fix?
I've had my 4350 for a week now and love it. I had a Dash earlier and just got tired of the volume/jogger issue. I also have a wizard, to which this phone is just a huge improvement over. However, I'm having an issue getting MMS to work on the Tmobile network. I've contacted Tmobile and spoke with their level 3 techs and they weren't able to make it work either. It connects to the network, but for some reason will not actually download or upload any data! Anyone else having that problem, or is there anyone with Tmobile that actually has their MMS working? Sometimes there are disadvantages to the being the first kid on the block to get a device!
Hey i´ve got it working with the Configuration of a .cab File :
https://shop.dangaard.de/files/Qtek/Qtek.htm
Go and have a try, i don`t know if this is German only...
The tricky part is that you have to create a separate MMS dialup-settings using you mobile carrier data provided, including the Proxy settings.
Then I had to look up the instruction that went with the device and it had a screenshot of what setting had to be entered in the MMS settings. Man, I was ready to kick the s**t out this gadget trying to make it sending MMS.
Hi guys,
I consider myself a pretty good with these devices but this one's got me...even the good ol' search facility aint giving me what I need.
Basically I got an unlocked Orange SPV M3100 with a Voda UK contract SIM.
I setup all the connection details and MMS server as i've found on web but also the HTC utility which sets it all up for you. I get the internet ok but no MMS!
'Error synchorizing' or similar is what I get - it doesnt even try to fire up the data connection - immediate response and i've triple-checked the settings for the MMS server. Anyone point me in a better direction?
Much appreciated.
My bet would be the MMS port is wrong, it should be 9201. Has the same problem after using a vodafone settings cab, everything else worked, just no MMS.
Double check your settings against the 2nd post in the thread below, i have used this setup many times and these settings are all 100% right.
http://forum.xda-developers.com/showthread.php?t=281044
Hi mate,
thanks so much for your reply. Still not working but I suspect it's something to do with the new WM6 (LWVS) rom i've got..it doesn't seem to be happy with it.
I've never had a problem before with any other version...weird.
Try Black, ive had no problems on vodafone and im flashing 3.01 as i type. I also find radio 1.40.30.00 works very well on vodafone, get it from the wiki if you havnt already
Just tried Black 3.01 as well and same problem...i must be doing something stupid..i've found several sets of instructions (all the same) and used the HTC utility which installs the settings for you (you select your country and operator) and I still get the same issue.
The thing I find really weird is that the MMS application doesn't seem to even attempt to initiate a data connection - just errors straight away.
I've not flashed back to LWVS Rom as it's my preferred flavour but i've got to be doing something wrong or missing something.
My radio ROM is 1.41.00.10 - not related to that is it? I'm about to try the version our mate has suggested above but if anyone has any other ideas...please do let me know.
Thanks!
It appears i'm a turnip!
It works - now that i've had a test sent to me! But if i manually press send/recieve it errors so probably was working all along! stupid error messages.
Thanks for your help though James - much appreciated.
im having this same problem on tmobile usa. any pointers guys. ever since the first version on wm6 i haven't been able to send or recieve a mms
I have been enjoying my HD2 for yonks now but I am plagued by a problem whereby I cannot send or received MMS messages.
I also had a problem with replying to SMS messages but this was fixed when I installed Vito SMS Chat... sent and replied to a couple of SMS's using SMS Chat then unistalled it and all is good!
Now back to my current problem.....cannot send MMS messages on Optus 3G. I spoke to Optus and was informed MMS messaging is not supported on the HD2 for at least 6 months due to some deal Telstra has with HTC?? What the!?!?!?
I have searched and searched but found nothing that helps on any forum so I am hopeful some here can assist me!?!?!
I have checked and rechecked settings and they all seem correct.
Cheers.....
PS: I have cooked my ROM to one of the scotsman's OZ Roms and love it!!
I am with TPG which use OPTUS 3G lines and i am able to send MMS without any issues at all.
All optus need to do is to activate MMS on your sim card once its activated it should work.
My sim card was already activated before i changed to the HD2 but i dont/havent had a problem yet.
PS. I would change to TPG its a hell of alot cheaper but still uses OPTUS's network (if your on a contract then i feel for you).
I am with PennyTel and they use Optus too.... their customer service is very poor but the call rates are amazing cheap!! Like 0.08c per call to the States untimed! Hard to beat that.... but the downside is poor customer service!
I will try to contact their customer service today to check that my MMS service is active!
some of the mms settings with the connections wizard are incorrect.
I have to change mine everytime I flash a new rom.
I don't have them here but if you search you can find the correct settings and fix them manually.
You could check if mms is enabled by putting the card in another phone.
Hey lakeman,
I have searched for settings and everything I find is the same as in my phone. Appreciate you providing your settings when you get the chance so I can compare....
Mmmmm....didn't think to try sim in another phone... will do this tonite as a test!
Not that it helps you much but I've been using my HD2 on Optus since I got it late last year.
I have never had problems with sending or receiving SMS or MMS...
I'm also using the default settings that are in the startup wizard after flashing
[email protected] said:
Hey lakeman,
I have searched for settings and everything I find is the same as in my phone. Appreciate you providing your settings when you get the chance so I can compare....
Mmmmm....didn't think to try sim in another phone... will do this tonite as a test!
Click to expand...
Click to collapse
ok
4 things I have found(though I use Virgin settings)
1.you sometimes have to send yourself an mms to activate it
2.for the server in connections, the connection wizard put a space between virgin and MMS
3. the port should be 9201 rather than 8070
4. the wap version should be WAP1.2.
again these are the things that I had to change to work for me
I have used some roms occasionally that worked straight up
At least this could be a starting point for you to troubleshoot
cheers
hi [email protected]
Im with Optus too.. I had issues the first few times I've received MMS.... everytime I went to download the MMS, it'd give me an error and tell me that the file doesnt exist (or something along those lines).
I tried redo-ing all the settings extra with the wizard and couldnt get it to work..
One day, I unexpectedly received an MMS and I was able to reply back with a MMS... it hasn't died on me so far -
And I didnt do anything other than flashings a different different ROM or two and different radios, so i'm guessing that's what might've fixed it.
Anyway, if you're after the actual Optus settings to compare (it seems to be different for the resellers like Virgin, etc even though they run on the same network):
Server Name: Optus MMS
IP Adress: 61.88.190.10
Port Number: 8070
Server Aaddress: http://mmsc.optus.com.au:8002/
Connect via: Optus MMS Settings
Messages Size Limit: 300kb
WAP Version:2.
All the settings above were automaticallyconfigured using the Connection WIzard.
Hope this helps! :
Thanks lakeman and bobbified,
Tried your suggestions to no avail!
I have a call in with my provider to investigate and they advised my problem is being escalated.....I hope!
I guess I'll have to wait til next week now as it is Saturday!
Cheers....