My wife has a T-Mobile 6230 and my Jam can't receive the MMS she sends me.
It has a download button but never manages.
MMS sent from myself is fine.
Arcsoft version 2.5.0.28
Any ideas? Is this a known problem?
i had this problam after i upgraded the rom from I Mate -
all i had to do was install the T-mobile setting from my old rom...
Try it
If you are getting the file and can not read it.. maybe the picture is in a different format,
I think there is another reason for that. Unless you have not send at least one MMS by yourself, you are not registered as "MMS capable" by T-Mobile. So try to send on MMS from your Jam and have a retry if you can receive MMS then.
Cheers
Is it only MMS to yourself that don't work, or to other people's hansets? Have you tried the SIMs in other handsets to narrow down the possible problems. I work in a T-Mobile store and that's what I'd try to establish first. Do you have a local store, lots of staff have Compacts so should be able to help (I hope!)
Thanks for the replies BUT, the problem is that i can't RECEIVE from a T-Mobile Phone!!
My Jam is an Orange device and I can receive OK if I send it myself. However, a T-Mobile 6230 MMS is received but cannot be downloaded by my Orange JAM
That's why I suggested trying the SIMs in different handsets, to try and establish whether it's an issue just between your two phones or a bigger one between the two numbers.
For example, if you put your Orange SIM in another handset and can receive the MMS then it's an issue with your M500, if not the issue may be at the other end. You'll probably have to try a number of combinations to narrow down where the problem is (4 by my reckoning), but trial and error is often the best (if not quickest) way. It may not seem like sense but in my experience of trying to diagnose problems it's the best start. At least you know which part of the whole system you're looking at. Let us know if you give it a go.
I've got the exact same issue on my Qtek S100 running the 1.12 ROM (MMS ver 2.0.0.22). I'm not receiving MMS's from other people even if they're on Orange (same as me) but if I send an MMS to myself I receive it.
My phone has the keylock turned on, as with an SMS the phone screen comes on when someone sends an MMS but the phone doesn't download it. It doesn't seem to make a difference if I unlock my phone beforehand either :/
Bump, anyone else with this issue/a fix?
Related
All of a sudden, my GPRS wont connect now. I get the message "the answering modem has disconnected".
I haven't changed any settings, so wondering if anyone else is having the same trouble? Maybe it's a network thing. If not, could someone post their settings please so I can check them. (for O2 UK)
Cheers
^ bump
At least ONE of you must be on O2? Since the phone is EXCLUSIVE to O2 :lol:
I've recently had a similar problem myself and today have used the settings here which seem to work
http://www.tekguru.co.uk/phpBB2/kb.php?mode=article&k=5&highlight=o2+gprs
Cheers
David
I got it working. I changed it to Class 10 instead of Class 8, which did the job. Dunno why it stopped working in the first place though.
I've got another problem now. MMS doesn't work. It won't let me send, and when I receive I get a web link rather than the actual message. What am I doing wrong? A couple of years ago I heard there was a problem with O2 Online contracts which meant you could only use either GRPS internet OR MMS, but not both. Is this what I'm encountering?
I think that normally happens when you can't recv mms messages because gprs and mms aren't available on an account at the same time. The new MobileWeb service does support both - but you have to ring to activate it.
Gaz
I can't send and receive MMS messages correctly on my unlocked MDA touch.
When trying to send an MMS it gets to 99% then seems like it fails and the message is put in my drafts folder. The message is actually received on the other phone though.
When a message is sent to my phone it again gets to 99% then seems to stop doing anything.
I've used a few network settings cabs to try and sort the problem but none have helped the mms problem. The last one I used was the HTC network wizard version 1. Which sets everything up so that I have no problems accessing the internet.
I have an o2 simplicity contract with the unlimited web bolt on.
Is this likely to be an o2 issue or a phone one?
Any Ideas?
Managed to solve the problem by installing ArcsoftMMSComposer 5_0_31_19.zip from here:
http://forum.xda-developers.com/showthread.php?p=2208775
then running the network wizard again.
I just bought my htc HD2 and upgrader to official rom 1.62, i think, released from last january, then i had this bug for sending sms. i upgraded the radio, twice, 2 versions, no way,
used the official rom, then three roms of the best cookers her, thanks to them for all the work
But, no way to send the sms, i receive instead something from my operator telling that i'm using a bad adress, something like that.
I read all around the site, and this seems to affect just some users.
but from another side, someone with the same issue desactivated the sms function with shap's utility, and solved it.
i don't know what to do, please help, is this a hardware issue?
have you tried getting the settings resent from your network provider?
It's not the normal sms bug you have. You have a problem with the settings.
Contact your provider and ask for the sms settings.
Or visit the a shop that have this provider and the HD2 and ask for help.
Thanks for the replay.
When i started with the phone, with Orange france, i think i was able to send some messages. but then i updated to several roms to hope resolve the problem. i'm receiving areplay from the provider just after sending every sms saying 'your message can't be treated else you have no credit, or you use a destination non authorized!!!!"
i cheked the parameter for the server provider, it's ok. nothing wrong on this side. Really strange to buy a handset 550$ and to be without sms function, i regret really having sold the Iphone 3Gs, at least i could do the basic things.
As I wrote, it is NOT the sms bug that is making problems on your phone.
Because with the SMS bug, the SMS never left the phone.
If you get a message from the provider, then it is the provider making problems, not the phone.
So either the telephone nr is wrong, or the settings or some strange thing in the ROM when used with your provider.
I suggest you test with another SIM card. Borrow a SIM card from a friend to test. Test both with the same provider and a different provider just to find out. Also, if you post what provider you use, maybe someone here can help U with correct settings.
But I agree there have been to many bugs on this phone. I had much less problems with the Touch HD, but HD2 is so much faster that i prefer the HD2.
U should also contact your provider with this problem since they are making the problem.
You are right!
Here is what i did.
i have another sim card from another provider, i switched the two sim from the two phones, and when i use the new sim hd2 configure automatically the settings. then i send the message from the HD2 to other handset with the faulty sim-provider-config or whatever. the message is delivered in 2seconds! so definetely strange thing here.
I cheked the setting - number for sms server, it's ok. back with my principal sim on hd2, and again no way to send the sms. really strange!!!
thanks anyway for the good help. i appreciate
Hi,
I have a problem with my mms.
I moved over to Three from virgin and now i can no longer receive mms messages. All the settings were setup when i put the new sim in and i rang 3 to confirm they were correct. They got me to send a mms to myself which worked and i received it. The problem is i can't receive anybody else's. 3 say there is not a problem because i can receive my own and all the settings are correct so I'm stuck. I can send mms no problems but not receive.
The only thing which might have affected it is i just finished porting my number today but i can still send so that should affect it.
Phone is a tytn ii on cooked 6.5 rom
Help please I've spent all night on this
update. i have found out that the only network i cannot receive from is tmobile/virgin so i believe i need to contact virgin and get them to delete my old profile from their network.
Does this sound right?
http://forum.xda-developers.com/showpost.php?p=6295732&postcount=229
I found my answer in the end, some how the setting between t mobile and 3 had got messed up during the number port. Three and tmobile engineers sorted it for me.
I use Tmobile. Before i bought the Touch Pro 2, i owned a Nokia Supernova. I randomly lost the ability to send and receive picture messages. Since i was planning on buying a new phone anyway, i figured the problem will just be fixed when i do that.
It has been a couple months now with my HTC and the thought had completely left my mind until this week when various MMS messages needed to be sent and received and it was not happening. I then remembered the problem and realized that a new phone has not fixed the problem.
I have googled the problem and i have found it is common, however, everyone's experience with tech support has been the same "Hard Reset the device"
1. i doubt that will fix the problem since i have flashed 2 roms since i got the phone. Energyrom with CHT. The first just being an early build than the second.
2. the ONLY "solution" that i did find, did not work for me. [http://forums.t-mobile.com/t5/T-Mobile-Touch-Pro2/Can-t-Send-MMS-messages-HELP/m-p/268108]
And so as a last resort, i have come here to ask for some help.
Other than the 21 steps found in the above link, i have also tried the "Automatically Configure Connection" option on my device.
Thank you in advance.
Been having the same problem since my Tmo usa touch pro 2 and now the problem is back on my hd2. Tmo is not doing anything about this problem and its really pissing me the hell off man.
my sms/mms work fine on my unlocked tilt, even work on my nokia 6510. OP, ahve you contacted them and let them know about the issue?
I have used what is in that link for my old htc wizard, and now tilt. Worked great. Are you using the stock ROM or custom? I might recommend running a custom ROM and/or downloading the "connection setting" wizard.
hi. i have unlocked x10 and not been able to send or receive either. hard reset nothing. checked apn settings but nothing. with o2 and was advised that my sim card was 4 years old and only 2g. aparently i need a 3g sim card and he thinks this will work. have to wait 3 days for it. but strangely my previous phone was sony satio which was also a 3g but worked fine. but this is not uncommon aparently. so hopefully new 3g sim card will work. hope this will be helpful.
I have a touch pro 2 as well and under connection there should be a seperate tmobile connect that says tmobilee mms make sure everything in there is configured correctly,
I'm on prepaid, so I'm not sure if it's the same for those on contract.
One setting I found I needed to change to get MMS to work correctly (besides the obvious), is to change the WAP Version to 1.2....
adbgmecca said:
I have a touch pro 2 as well and under connection there should be a seperate tmobile connect that says tmobilee mms make sure everything in there is configured correctly,
Click to expand...
Click to collapse
i think it would help my situation (as well as others who are looking) if you would please post your settings under the T-Mobile MMS selection. because i have no idea if it is configured correctly.
What about for imagio
I am having similar problems, I have an imago and cant find out how to get mms, everytime i send a message it gets stuck in my outbox and received messages are blank, anyone know how to fix this, also i cant find the apn screen anywhere
Did you checked if your APN settings were still ok ?
After me flashing my phone i couldnt send/recieve mms either, Checked my APN settings, and they were not configured anymore. Went to the site of Vodafone and there it said which data i had to enter.