Screen suddenly died - Touch HD - Touch HD General

Hi.
My screen just suddenly died, but I don't think it's a hardware problem, cause while starting it up I get vibration-response from it when touching the screen, but when PIN is asked the screen just don't work.
Any idea how I can fix this?
Thanks for any help!

No image at all + touch responses working = dead lcd display, but working digitizer. You will require a new screen module to replace it.

stuntdouble said:
No image at all + touch responses working = dead lcd display, but working digitizer. You will require a new screen module to replace it.
Click to expand...
Click to collapse
Hi and thanks for answer.
I get image and I get response on the touch until the PIN-code is asked, then the response goes away but the image is still there.
Any idea what might have gone wrong and how to fix it?

Gissan said:
I get image and I get response on the touch until the PIN-code is asked, then the response goes away but the image is still there.
Any idea what might have gone wrong and how to fix it?
Click to expand...
Click to collapse
So you are saying the LCD is working, and the touchscreen is working?
Either your software is jammed or your touch-calibration is way off.
Either way, a hard-reset is the easiest way to resolve your problem.

There is no problem with the "visual screen", I see everything I used to see (so the LCD should be OK). It's just that it won't "recognize" or "answer" when I touch it, after a while.
I start it up, and everything seems OK. When "Windows Mobile 6.1" is shown the phone vibrates when I touch the screen. That means that it recognizes my touch, so the hardware should be OK. But when the PIN-code is asked, there is no feedback in vibration or anything when the screen is touched. The touch is just all dead, and the numbers I press won't come up or anything.
So, I think it's a software fail. I'm running one of Dutty's older ROMs, could that be a problem?
Can I flash it to another ROM with the "dead" touchscreen?

I tried to hard reset it now. Still the same problem, no response on touch.

The question : is it a hardware or a software problem.
Assuming it is a software problem - a hard reset would have solved it (since it worked before)
So the likely problem is the digitizer.

Yeah, it must be the digitizer. Is that something I can change / replace / fix myself, or do I need to send it to repair?
Thanks for help btw!

Related

HELP! Toch Screen doesn't Work

Firstly - I Have read the wiki and beleive my problem does not relate.
I was using rltoday on my today screen and decided to change the refresh rate in the xml file to show seconds on the clock. As soon as i changed it my touchscreen failed. I have tried everything in the wiki to fix it if it was a screen alignment issue - but its not.
Can someone please help me?
I have:
HTC hermes (Orange SPVM3100)
Pro Black 2.5 ROM
1.40 radio
franjoe1985 said:
Firstly - I Have read the wiki and beleive my problem does not relate.
I was using rltoday on my today screen and decided to change the refresh rate in the xml file to show seconds on the clock. As soon as i changed it my touchscreen failed. I have tried everything in the wiki to fix it if it was a screen alignment issue - but its not.
Can someone please help me?
I have:
HTC hermes (Orange SPVM3100)
Pro Black 2.5 ROM
1.40 radio
Click to expand...
Click to collapse
Need more info. Is it just not touch sensitive is the screen blank, have you soft reset etc.
Mike
Its just not touch sensetive, i have soft reset. Someone told me to hard reset and now i'm stuck in the "Tap the screen to set up your Windows Mobile-based device". It won't acknowlege the tap.
Have you accidentally dropped it or anything to that effect??
Or is this literally just since you tweaked the clock refresh rate??
It's literally sine i tweaked the clock refresh rate. I havent dropped it or done anything else like that.
Joe
I probably need i new screen, don't i?
Thanks for your replies
Joe
try reflashing a new ROM in it if you ****ed with the clock speed that was stupid since i dont think at the moment there are any apps that properly clock the processor
austinsnyc said:
try reflashing a new ROM in it if you ****ed with the clock speed that was stupid since i dont think at the moment there are any apps that properly clock the processor
Click to expand...
Click to collapse
Just tried it - didn't work
Joe
franjoe1985 said:
Just tried it - didn't work
Joe
Click to expand...
Click to collapse
I would just be cautious not to assume a screen fault as opposed to some other fault. If you are taking it for repair that's one thing but if you were thinking of replacing the screen yourself it might still not work.
Mike
mikechannon said:
I would just be cautious not to assume a screen fault as opposed to some other fault. If you are taking it for repair that's one thing but if you were thinking of replacing the screen yourself it might still not work.
Mike
Click to expand...
Click to collapse
You were right, my friend owns an electronics shop and had a spare screen. I replaced it and it still doesn't work.
Joe
Update!
My touch screen does work! If i hold the stylus in the top left corner of the screen and drag it down, the start menu appears. I can also go up and down in the settings menu. I have followed the instructions for screen alignment, hasn't made any difference.
Where should i go from here?
thanks
Joe
I have the same situation as you.
I took my x01ht to a repair shop. Touch screen replacement is not work.
The technician said that hermes uses Samsung CPU which integrates with touch screen controller.
In order to fix our problem, replacing the CPU(board) is needed.
Don't know whether that is true or not
franjoe1985 said:
Update!
My touch screen does work! If i hold the stylus in the top left corner of the screen and drag it down, the start menu appears. I can also go up and down in the settings menu. I have followed the instructions for screen alignment, hasn't made any difference.
Where should i go from here?
thanks
Joe
Click to expand...
Click to collapse
Somehow get to the notes application and try drawing on the screen. This will let you know whether only the left side of the screen is working.
If you get weird shapes coming up then you'll just have to send it for repair as it's not as people often assume, just a screen problem.
EDIT: Hang on!!! How can you have done the screen alignment if the screen is not touch sensitive at the 5 crosshairs on screen??????
Mike
kinx80 said:
I have the same situation as you.
I took my x01ht to a repair shop. Touch screen replacement is not work.
The technician said that hermes uses Samsung CPU which integrates with touch screen controller.
In order to fix our problem, replacing the CPU(board) is needed.
Don't know whether that is true or not
Click to expand...
Click to collapse
That is possible, though without being able to test the device it's not possible to say for sure.
Mike
My problem is exactly like wundis in this post.
When the device uses actively, the touch screens stops respeonse.
http://forum.xda-developers.com/showthread.php?t=285062
My deveice becomes a smartphone.
It's lucky that most fuctions in wm5 can be handled by hardware button.
mikechannon said:
Somehow get to the notes application and try drawing on the screen. This will let you know whether only the left side of the screen is working.
If you get weird shapes coming up then you'll just have to send it for repair as it's not as people often assume, just a screen problem.
EDIT: Hang on!!! How can you have done the screen alignment if the screen is not touch sensitive at the 5 crosshairs on screen??????
Mike
Click to expand...
Click to collapse
I did the screen alignment by connecting the device to my PC with activesync and deleting the "Welcome" file in the windows startup folder. Now its working fine without touch screen'.
Nothing draws when in Notes
Update.
I've been stupid. the touch screen wasnt working, i was just pressing so hard it was pushing the keypads in. What an egit!

Strange problem with the screen.

Hi to all,
I have strange problem with my Elf. My screen stopped responding and I thought that the problem is the digitizer. Hard reset didn't help. I ordered a new one and changed it. Unfortunately the situation remained the same. So I got the same working phone from a friend and decided to change some parts to find out where the problem is. The result is..
My front panel(with the new and after that with the old digitizer) connected to the working phone - not responding screen.
My phone connected to the working front panel - not responding screen.
I have no idea what to do. If anyone can help. Exclude the warranty.
There is a small battery on the motherboard. Does anyone know its functions?
I have a suggestion that it is something like cmos battery of the PC.
My idea is to remove it for a while and make new hardware initialization.
I am not sure about that.
I doubt that there is something with the touch screen controller(TSC2046). Is there any way to reset it?

Touch screen not working

I'm sorta new and not exactly sure how to submit questions.
I installed the SPB mobile shell on my elfin htc and now the touch features don't work and my phone won't sleep without what appears to be the backlight on. Can someone provide some directions on how to fix this? Can't get to the bootloader either.
if you reset your device, can't it boot up into windows mobile?
if it boots up, why not connect it to the pc and try removing the last app through activesync?
if there isn't anything that important on the device, did you think of a hard reset?
Thanks for the quick response, however, I did do a soft reset, the screen is not responding (completely frozen). I've already removed the program, I thought was the culprit (spb mobile shell). I did a backup, but without touch features, I can't restore backup. I can't do a hard reset that's not working properly either. Any additional ideas, I'm at a complete lost.
Hi
Touchscreen of my HTC Touch (P3452) stopped working. I tired following:
- hard reset
- hard reset successful, then It asked me to tap the screen for alignment then I tap, it worked but on Calibrate screen where you align your screen touch is not working. nothing is happening after that even power button is not working. my Touch is not hanged coz if I touch the screen after It goes to sleep, the backlight will turn on.
So I though may be something wrong with the original ROM, then I tired flashing it with cooked ROM's but nothing worked.
I am still stuck at calibiration screen
-
Plz help, I miss my HTC Touch (P3452) so much!!!
If your touchscreen is not working, there could be only 2 solutions.
- Get a digitizer off dealextreme.com
- Hard reset device.
my $0.02.
Cheers.
What's a digitzer and what does it do? I've looked in cell phone accessories and did a search on dealextreme.com, however, unable to locate such an item. Can you provide a little more detail. Desperately trying to get this phone to work and right now this appears to be the only solution. Hard reset isn't working.
toot-b said:
What's a digitzer and what does it do? I've looked in cell phone accessories and did a search on dealextreme.com, however, unable to locate such an item. Can you provide a little more detail. Desperately trying to get this phone to work and right now this appears to be the only solution. Hard reset isn't working.
Click to expand...
Click to collapse
Come on, Google man!
http://www.dealextreme.com/products.dx/category.506~search.htc touch digitizer
Digitizer is a 'panel' which is above the LCD, which senses where your hand is at on the phone.
Something like this:
http://en.wikipedia.org/wiki/Graphics_tablet
It is just something which sense where is your fingers are in the touchscreen.
Hi toot-b:
I had a similar problem a few days ago. My screen stopped working completely. I gave it a few taps and a squeeze and it started working.
After a while it stopped working again and did not respond to the squeezing too. Then out of desperation, I tried searching the internet. One guy had given the most idiotic explanation I've ever come across.
He had advised to take a blade and peel away the LCD screen and after taking the screen away, to rub the copper contacts with the blade and then putting it back in!!!
Well, I was really really desperate and I had to try it. I didn't remove the screen completely. I just took the screen off a wee little bit on the bottom right corner near the camera button. I kinda got scared after that and put it back in.
To my surprise, the touch screen started working perfectly and till now its doing great. Try it at your own risk. All the best!!!!
theo2409 said:
Hi toot-b:
I had a similar problem a few days ago. My screen stopped working completely. I gave it a few taps and a squeeze and it started working.
After a while it stopped working again and did not respond to the squeezing too. Then out of desperation, I tried searching the internet. One guy had given the most idiotic explanation I've ever come across.
He had advised to take a blade and peel away the LCD screen and after taking the screen away, to rub the copper contacts with the blade and then putting it back in!!!
Well, I was really really desperate and I had to try it. I didn't remove the screen completely. I just took the screen off a wee little bit on the bottom right corner near the camera button. I kinda got scared after that and put it back in.
To my surprise, the touch screen started working perfectly and till now its doing great. Try it at your own risk. All the best!!!!
Click to expand...
Click to collapse
Do you have some photos to show us?
Cheers

Major touch screen problem with touch hd!!

touchscreen was working today morning, took battery out for 2 hours, turned it back on and it was working abit weird, and now i cant press any touchscreen buttons atall!
So no softkeys (pick call, home etc.) and nothining on the big screen! I can turn on the phone, press the power button and volume buttons, see my home screen get calls etc.. hard reset twice, took battery out, nothing does it .. gonna try flash it but dont think itll do it ... and ideas?
Im in uk aswell if that makes a diff
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
I had the same thing, a oily spot, but it was there for months, then i noticed another new spot (looked like a tiny tiny burn) and thats when it stopped working completely... ive ordered a new screen which should be comming in a few days, im hoping thats the issue
will let you know if it works ....
keep me updated if you find anything
thanks!
NECROSTONE said:
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
Click to expand...
Click to collapse
download and install this _HTC Touch HD_TouchHD system.exe
BOLDESH said:
download and install this _HTC Touch HD_TouchHD system.exe
Click to expand...
Click to collapse
whats it do? and where from??
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
ok basically i received a new digitizer today (the actual touchscreen) ...
i dismantled the whole phone using the service manual and some video some guy made (VERY HELPFUL, if anyone wants it for any reason i can post a link), ok so i got rid of all the top bits, the circuit boards (or watever theyre called)
I got down to just the bezel, lcd and digitizer (dont know what a bezel is, the lcd is where the display actually is and digitizer is directly stuck ontop of that)
Apparently when replacing the screen, htc have made it so that you have to replace all three of those parts instead of individual ones, but you can buy them seperately so i thought i'd hero it.
i poked out the screen from the frame (some chewingum like stuff holding it in) then i started peeling off the digitizer (if you get one and want to try it you'll know where to peel) ... this was a mistake tho cause the lcd is unbelievebly sensitive so while peeling off it left scratches on the lcd, and me not knowing the lcd is sticky tried to wipe them and use a dust free cloth, which left alot of crap on the actual lcd!
i managed to get the digitizer off and ripped the cable that goes from digitizer to whatever reads our fingers on the screen, took it all off, placed the new one directly ontop and fed the wire exactly how it was for the first screen.
Put it all together again
Now I did mess up my screen badly, but in a good way! .. i now have full touchscreen working (smoother than ever) but my LCD display is near enough gone, so it looks like the screens really really dark, and i have to tilt it at certain angles to see the screen..
After all of this i now have a touch hd i can controll from my pc (using mymobiler) so i can recieve calls, send texts all from my pc when connected thru active sync, can even play teeter ... but not really the same!
I wouldnt recomend anyone to try what i did, although i think its worth the risk as I would have to replace the lcd anyways if i wanted a new screen in the first place... and who knows you might be able to peel the digitizer off clean (NEVER EVER EVER TOUCH LCD WITH ANYTHING!!!).
It all cost me around 10-15£ for the digitizer and screwdrivers and alot of hours dismantling phone compared to 50-100£ for a new lcd.
I am either going to get a new lcd now so i can actually see the screen, or get a new phone.
Sorry for the essay but hopefully this helps someone in any similar situation
if i do get a new lcd will post how it goes and if it sorts out everything
if anyone knows of any other reasons why my lcd would be so dim (brightness is 100%) accept for me getting carried away with it ... help would be appreciated
the_cool said:
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
Click to expand...
Click to collapse
Yeah swirly oil marks is how myne started ... i think i finished off the screen by trying to press hard on the mark to try and clear it .. . so be careful with it.. but think that overall the screen had seen better days (course only a few weeks after warrenty finishes) ... all conections inside were ok aswell
doczyus said:
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
Click to expand...
Click to collapse
Same here. Touch screen not working. Phone never flashed, droped,...
Any solution?
unfortunately, a friend of mine changed the touchscreen without success. Phone was in perfect state, no drop, no flash. Just the touch not responding. I'm not sure that changing whole part lcd+digitizer solve the problem.
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
igothtc2 said:
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
Click to expand...
Click to collapse
use ScreenCal to fix it, hopefully it can help you
Hakim Rahman said:
use ScreenCal to fix it, hopefully it can help you
Click to expand...
Click to collapse
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
igothtc2 said:
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
Click to expand...
Click to collapse
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
Hakim Rahman said:
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
Click to expand...
Click to collapse
Just did the hard reset. When it asked me to align the screen, I just couldn't align the top left corner. I had to press it like 50 times before cross went to the lower corner. Otherwise, after the align it's good for about couple of seconds and then it's just pressing all over.
I thought I had just some software issues because the screen wasn't dead, it responded to my touch. So, I'll probably have to buy a new screen and digitizer, right? Or do you have any other ideas?
Thank you again for your help!
Regards
firstly screencal installs calibration settings not for blackstone so do not install it, no point. (btw it also increases device touch sensitivity)
secondly you guys should try and install the calibration settings for blackstone, basicly what the align screen does, not sure where to find them for download but i could post the registrys if someone wants to make a .cab from them. (atm i cba making the .cab but i am able to do it )
if the calibration settings do not work i think it is best to buy a new lcd package (or buy new device and give me old one for spares oj)
Rn
hi buddy ! What you mean GSensorCalibrator ??
i didnt mention anything about gsensor calibration dude.
tried and tested screencal the other week and it screwed my blackstone.
install these instead:
*screen calibration, sets the blackstone touch points: (aligning the screen)
if you install a cab with these registrys it should fix the alignment problem.
(if it doesnt then its hardware issue = lcd etc)
[HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH]
"MaxCalError"=dword:8
"CalibrationData"="511,542 183,881 183,198 834,197 833,880"
*this one will maximise the touch sensitivity for those that want it:
[HKEY_LOCAL_MACHINE\Drivers\TouchPanel]
"PressureThreshold"=dword:0
Rn
Does anyone have a recommendation where you can buy a digitizer and lcd from?

[Q] Replacing LCD and or Digitizer

Hey guys,
I just ended up with a g1 for a good deal. Only problem is that the touchscreen has a problem were it will shake back and forth between screens. I mean If im on the home page, and i slide it left or right to the other pages. It dances between the 2 for a couple for a seconds. Also I cant touch anything in the bottom right hand corner of the screen. So that brings me to my question. Since the glass is intact, that would mean that the digitizer is busted? As you may have noticed I really dont know. But if anyone could offer any help in my direction because I'd like to fix this myself. As Always...
Thanks in advance,
Lord CraiguS
Please i have the same problem. I would like to know thanks.
Same problem
As for me, this problem started when i`ve replaced the digitizer with a new one. It seems exactly the same as you described. I`ve noticed, that it dissapears temporary when i block the device (power button) and unblock it again. But sooner or later it appears again.
I suppose it is some internal bad contact in connection or in a flexcable of touchscreen.
However, not solved this problem yet.
Seems to be that i found a solution at least for my G1. I`ve installed a new CyanogenMOD 6.1.0-RC1 (i had 6.0.0 previously) - and the problem is not appearing for at least 2 hours!
I suppose it is somehow related with software handling of touchscreen taps.

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