Database Users

GPRS can not reconnect after receiving incoming call!

Hi everyone,
I am having an annoying issue with the GPRS connection on my Qtek S100.
I am usually connected through GPRS to receive my email and to be online with MSN Messenger. The only time I do not use GPRS is when connecting through Active Sync or when making/receiving a call. My problem is that if I do not explicitly end the GPRS connection before making a call or connecting through active sync I have to restart the phone by going to flight mode before I am able to get a new GPRS connection. The problem is even worse with incoming calls as I can not end the GPRS connection by pressing the red button before I answer the call as that will hang up on the person calling me instead.
I believe it got this way after applying the latest software upgrade from www.qtek.se.
Is anyone else having the same problem?

yes me to.. also after latest upgrade...
dont know what to do.. im gonna call brightpoint..

I've sent you a PM.
Let me know when you have spoken to Brightpoint and I will call them again.

Any news regarding this?
I do also have these problems with GPRS.

Works fine for me…
Hi,
I have up till now used Telia but just switched over to Comviq, works fine for med, both with Telia and Comviq.
// Johnny

Talked to Brightpoint today.
It seems like not everyone gets this problem, and to their knowledge none of their own phones has it. They did however hope for a solution with the next software update (no news on when that will be available though). They also asked me to contact Engström Telecom to find out if they had any idea. When I found time to call Engström they had closed for the week, so I'll get back with more info next week.

I had a slight variation on this problem. GPRS session was actively downloading data when a call came in, and then before I could answer it, a message came up saying that the call could not be answered. What's that all about?
Ian

My problem seems to have automatically cured itself during the weekend. I guess Telia must have made some upgrade to their network, cause I am quite sure I didn't do anything!

Data's working. Calls and texts aren't.

I've just bought myself a second-hand O2 XDA Exec. I've unlocked it (thanks Buzz!), and everything was looking ok. In fact I'm typing this via my 3G connection. WiFi works well and the signal strength is great.
Unfortunately I can't make or receive phone calls. And I can't send or receive text messages either. All data services work perfectly, ActiveSync connects with my exchange server for Push mail etc, and the internet works perfectly with all 'connected' programs and pIE, etc.
When I do try to make a phone call, the dialler app just says "Dialling..." for a few seconds and then "Call Ended" There's never a dial/ring tone and when attempting to send a text message, I just get the notification: "Your message could not be sent". If I try to make a Video Call, I get a message to say that "Call Bars are active" despite the fact that my SIM works for video calls on other phones.
Have I bought a dodgy phone? Is this how a nicked phone behaves, or is there something else wrong with it? What baffles me is that I can use the net and use e-mail as much as I want, but phone calls are impossible. My T-Mobile SIM works in my other 3G phones, so I'm confused....I've tried various ROM's but they all behave the same way. Oh, and every time I turn the phone on, the STK server throws up a "Message Sent" dialogue. (Which I'm sure my old JasJar never did)
Help! Have I failed to sim-unlock this exec properly, is it nicked, or is it just knackered? I'll be off to the shop for a replacement soon, if I can't get this sorted out...

The first thing I'd try would be a hard reset. Don't know if there's another solution. Hopefully someone else will have another solution!

Tried that, and I've re-flashed with the latest Qtek and i-mate ROM's.
I think I'll have another go at "unlocking" the SIM cad, just to be sure, and I'll try another different ROM. But I think this'll end up being taken back for a refund unless anyone can give me some inspirational advice!

The first thing I'd try would be a hard reset.
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Click to collapse
Since you say you've tried various ROMS, advising you to hard reset is pretty pointless.
The call and text behaviour you are getting is typical of a phone which is lost/stolen and barred. I always assumed that a barred phone would also not be able to use gprs & 3G. The wifi would still work though.
Are you able to use T-Mobiles data connection? What happens if you call the phone?

I always assumed that a barred phone would also not be able to use gprs & 3G. The wifi would still work though.
Are you able to use T-Mobiles data connection? What happens if you call the phone?
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Nope, 3g networks defo don't check the imei register when you log on. ( Shhhh, the operators don't want you to know)
Dunno about a GPRS connection but it sounds like the handset is barred.
Richard

If I call the phone, a lady tells me that "calls are not being connected to this number at present". If I put the SIM into another phone, it instantly starts working again.
Tried a Vodafone SIM, same story. Also tried a Tesco mobile SIM (which piggybacks on the O2 network) and that's even worse, there's no recognition of any network at all when I put that one in.
I think this thing is going back to the shop at lunchtime...

Well, CheckMEND says that my IMEI has NOT been reported as lost or stolen, but I assume that's just for people who register and use www.immobilise.com rather than the network operator themselves?
I may give O2 a call to see what they say before I go shouting at the store that sold it to me, but I think that the only answer is that it's been blocked somehow. Hmmm. You'd think there would be an obvious way of finding out for sure...
EDIT: OK, O2 wouldn't tell me anything, it's confidential you see...
Took the phone back to the shop and they reckon the previous owner probably didn't pay is phone bill, so O2 barred the phone, therefore it wouldn't have been reported as lost/stolen. Which makes sense.
At least I now have my money back, and now I know that barred phones are only barred for voice calls, not Data connections too...never knew that!
Off to find another Universal to buy now...

Interesting Universal problem

Heh, I'm hoping someone on here will have some idea of what has gone wrong with my XDA Exec.
Just dragged it out of storage, unlocked it, upgraded the radio to 1.15 and the phone to WM6, but for some reason, it won't make or receive phone calls.
Now the phone picks up a signal (GSM & 3G) just fine with all the card's I've tried in it, and it will send a text message as well, but whenever you try to make a phone call, it disconnects the call.
Anyone got any idea's on what might be the problem here, and how I'd go about fixing it? Your help is much appreciated.

Are you on vodafone?

Personally I'm on t-mobile, but it shows the same behaviour with o2, Orange, T-Mobile and vodafone sim cards. I've tried em all, they all send text messages, but no phone calls can be made.
As I said - bizarre

kavinsky said:
Heh, I'm hoping someone on here will have some idea of what has gone wrong with my XDA Exec.
Just dragged it out of storage, unlocked it, upgraded the radio to 1.15 and the phone to WM6, but for some reason, it won't make or receive phone calls.
Now the phone picks up a signal (GSM & 3G) just fine with all the card's I've tried in it, and it will send a text message as well, but whenever you try to make a phone call, it disconnects the call.
Anyone got any idea's on what might be the problem here, and how I'd go about fixing it? Your help is much appreciated.
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Click to collapse
i have the MDA pro and had this problem a while ago. i went to settings>phone> select the Band tab then changed the "select your network type " option from auto to GSM and has worked ever since. lets know how it goes.

william-johnson said:
i have the MDA pro and had this problem a while ago. i went to settings>phone> select the Band tab then changed the "select your network type " option from auto to GSM and has worked ever since. lets know how it goes.
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Click to collapse
No dice, normal calls and emergency calls remain impossible to make

kavinsky said:
Heh, I'm hoping someone on here will have some idea of what has gone wrong with my XDA Exec.
Just dragged it out of storage, unlocked it, upgraded the radio to 1.15 and the phone to WM6, but for some reason, it won't make or receive phone calls.
Now the phone picks up a signal (GSM & 3G) just fine with all the card's I've tried in it, and it will send a text message as well, but whenever you try to make a phone call, it disconnects the call.
Anyone got any idea's on what might be the problem here, and how I'd go about fixing it? Your help is much appreciated.
Click to expand...
Click to collapse
have you confirmed that the text messages are actually being sent, i have seen a case similar and it turned out the IMEI numer was blocked

You know I never thought of that, but yeah I sent my other phone a text message and it went through. Sold it now, so not my problem, but an intersting problem.

kavinsky said:
Sold it now, so not my problem, but an intersting problem.
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Click to collapse
well done, mate

Can't dial out or receive incoming calls

I'm on TMobile UK and have used the Touch 3G on this network since May. Earlier today I lost the ability to successfuly dial out and people have difficulty making calls to me. When someone rings me, my phone rings once and then cuts off, leaving me with a missed call. However, at their end, they get a busy tone or a "you have dialled an incorrect number". I can still receive and send SMS and connect to the web though.
Grateful for any advice

It could be due to your service provider temporary network problem in the cell area where you are.

azahidi said:
It could be due to your service provider temporary network problem in the cell area where you are.
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I agree with you.

hi
or try doing a hard rest
Note : when u do a hard rest u loose all ur data so back up ur data before doing the same
MvBoe said:
I agree with you.
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Click to collapse

If the problem still exists you should soft-reset your phone first.
This often solves "hanging" of drivers/programs.
Only if this does not help you should think of an hard-reset (data-loss!).
First of all you should call your provider and ask for known network-problems.

Omnia 7 Call Ended Error

I bought a used phone from internet website, its worked great and it was locked on T-mobile UK. I got it unlocked from fastgsm and used my tesco sim with the phone.
The phone worked great for couple of days and on the third day it worked upto 11am (that is when i made the last call on the phone) and after that i am getting 00:00 Ended every time i press call even to voice mail.
it does not call anyone no texts either and when someone calls me it says the phone is switched off.
Steps i have taken to fix the issue:
I have swapped different sim cards.
i reset my phone through settings and diagnosis code.
I have updated the firmware to the 7740
I have installed a new unbranded UK retail firmware. its still running this firmware.
I have checked if the imei is blocked or stolen or something on a few websites nothing came up.
I have searched XDA to see if someone else has this problem and there are quite a few people here with the same problem but no solution.
I need help i have no idea what to do next
everything else on the phone works great no problems wlan connection keeps it connected and all the other features are fine its just the phone calls and text msgs which i cannot send or receive.
i have tested my sim on other phone it seems to be fine.
Please help i am not sure what to do next.
thank you and regards

Call Samsung support.

I've got a very similar problem - I can access the internet with my SIM but I can't make a call or send a text.
Omnia 7 - originally on orange but unlocked.
Any help appreciated.

ok then xda cant help me with this problem lets see if samsung support can do something about it. i have called them and i am taking the phone to their service center.
wish me luck i will report back if there is any news for other people with similar problem.

I have the same problem. Ive done almost all the steps as you have. Im beginning to think that its a hardware related problem. Maybe the sim-reader.. Well, i bought another phone but I hope to fix it anyway. I'll be back to check your progress in the matter.. gl
I can also contribute that I did the unlock via fastgsm.. (without any errors) And that may be the cause. But 1 thing is different though, I could never make any calls at all. You said that u were making calls.. I had a very long email conversation with fastgsm that ended with him not responding to me at all. But that was some time ago and I deleted the emails.. Not that I think it would help. Now I use the phone as a surfing pad (wifi/data ok) its sad really... lol

That's a terrible problem, I feel for you guys.
Definitely get it contact with your provider or SAMSUNG to get a replacement.
I can't think of any settings which you could change other than the obvious ones.