Related
Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Did you do soft reset
alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...
Hi Nik
I have tried just about every kind of reset, nothing has worked.
Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon
You have not posted in the wrong forum look at my signature!
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.
Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon
Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon
what is ur bootloader screen says now?
IPL...
SPL...
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.
oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon
bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...
Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7
after my phone rebooted once the update was complete, it wont get passed the "at&T World Phone" white screen... SOMEONE PLEASE HELP ME!!!! i was using a stock at&t pure with the stock rom. i can not upgrade hardspl or ANYTHING any suggestions on how to get my phone to boot? hard-reset went through with no signs of failure but it still will not boot up after that finishes... sorry if its something im overlQQKing, but i just cant figure it out. n yes i have researched although obviously not enough at this point. Thanks to anyone who can help in advance. forgive my stupidity!!!
......
noone?????
The HTC Pure updates hosed my phone too, I had already applied hard-spl to my Pure and i've flashed it with dozens of roms. Since I was currently using one of the "Stock" AT&T roms posted on XDA I figured I could apply the updates. Unfortunately after applying the update my phone froze at the boot loader. I was forced to flash my rom using the memory card method and then restore a backup.
you could try putting the phone in SSPL mode manually, (reset button+volume down), the run hard-spl hard-spl in manual mode.
you can then flash your rom using the memory card method. (FAT32 formated memory card, rom file renamed to topaz.nbh copied to root of flash card, reset button+volume down to enter SSPL, power button to confirm flash).
All this assumes you've already tried to hard reset your Pure (reset button+vol up+vol down)
Thanks for the reply! Unfortunatly, i tried the manual method and after it hanging at 0% for about 5 minutes, i keep getting error [262] update error.. (communications error) is this becuase i can not sync with mobile device center (win7)? I really dont want to just have to toss the phone! I have had an at&t tilt, at&t fuze, and now the at&t pure, and this is the only phone i have had this problem with for some reason...
Try Unplugging Your Pure From the computer Take Out the Battery Put the Battery Back in Mean While Restart your computer and Press Power And Volume Down At the Same time on your Pure If its on the colored screen your good,..Make sure your system is online and your not downloading anything and plug in your Pure to the computer it give it about 2 minutes to download the HTC USB driver then once its done your phone will say USB on the bottom of the Red Green Blue And White four color screen Then open up one of your ROM's and Flash it,....Do You Have Windows Mobile Device Center Installed?
If Not here is the Link
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
If you do already you need to uninstall the Driver update for windows mobile media center then install it again .
i can get the bootloader screen just fine! i just can not get hardspl to flash onto it. it sits at 0% every time. the phone will not boot so i can NOT get into mobile device center. The tri-colored screen comes up with no problem and it says USB on the bottom, so the drivers are already installed. I even tried hard-reset and still no luck
There was an additional cab file I needed to install to HSPL the Pure
"enablerapinew.cab"
basically the machine just would fail to load the HSPL without it
but it still functioned afterwards, does yours?
Do a search on XDA find and DL the cab (or I could attach a zipped copy)
If you can still access the device,
just copy enablerapinew.cab to any temp dir on the device
the execute it through fileexplorer
then go back to installing the HSPL (mine then worked fine)
If you haven't already, You should go to
http://forum.xda-developers.com/showthread.php?t=520312
you'll find troubleshooting info and a link to the extra cab there
If you really are bricked at this point , it sounds like nothing has actually
been changed on your device yet? its just frozen should be still under warrentee? Unless anyone else has a better suggestion you should be
able to return it for exchange to ATT
Good Luck
KJL
It sounds like Windows is not properly recognizing your device when it is plugged into the USB port while in SSPL mode.
Have you tried different ports?
Is there another computer you can use?
another thought about returning under warranty
on the boot page of the stock Pure it indicates HSPL 1.83.000
After you update the HSPL it will say HSPL "1.83.Olinex"
this normally an indication of a successful update,
but it will probably void your warranty if they just look at the boot screen
This is true for all Pure (and Tmobile Compact V) Rom upgrades
The Stock Pure came with 6.5 and therefore the 1.83.00 HSPL
The Diamond2s did not, so their solution which reverts to 1.63 <?>
will not correctly revert to 1.83.00 on the Pure.
No way to correct this yet as far as I know,?
All the "reverts" are geared toward the Diamond2s, not the Pure.
But If your boot screen indicates 1.83.00 before it freezes
I'm fairly sure its still entitled to a warranty repair/replace
How could they tell the cause of the failure
was a reburn as opposed to natural causes?
Good Luck
KJL
When you put the phone into a manual bootloader mode... Mobile Device Center becomes obsolete.
HardSPL is only needed for unofficial roms. Forget HardSPL for the time being. The goal here is to get your phone operational. Just download the official HTC WM6.5 WWE rom and flash that. Put phone in manual bootloader mode and run the Rom installer.
As long as your phone is in bootloader mode and says "USB"... then your set to go.
Another solution is to try another PC. You'd be surprised how often that will resolve your issues. Perhaps find an XP machine and install Activesync (so it loads the bootloader USB drivers). I had to do that on several occasions when my main PC refused to flash my mobile device.
I did both of the updates htc has for the pure. Both worked fine. I am on the origianal rom. It does reboot your phone and stays on the white screen for a min then it loads the update and the phone starts.
The offical ROM comes back with a wrong vender ID error I guess cause its a "pure" and not the HTC branded "topaz"... NOW what should i do??? Seems like i NEED hardspl so i can flash any ROM, as from what i researched, there IS NO AT&T Pure rom that has been released. I still cant figure out why a hard-reset will not work though.... This is REALLY starting to get me angry!!!
Just for reference, the Pure's ID is TOPA210 32M
SPL-1.83.0000
The official hotfixes worked fine for me as well. Did you apply the hotfixes on the original ROM that came with your Pure?
Also, does the official HTC Touch Diamond 2 ROM work for you? If so, the hotfixes for the Pure are irrelevant, as are any future updates released for the Pure. You should look for updates for the Touch Diamond 2 on the Worldwide HTC site.
If you needed to do a warranty claim, the closest you can get to returning your phone to stock/shipped form is to use the ROM dump using HardSPL and hope they don't notice that the SPL is different. Currently, there's no way to return the Pure back to completely official software.
A hard reset simply wipes everything off and restores everything back to what is contained in just the ROM you currently have on it. If you've flashed your phone at all, you've already wiped out the original ROM that came with it.
It is still the STOCK ROM. I have never flashed it yet.. The topaz rom will not flash due to a vender ID error. The spl is still stock also... i think thats is why i am having this problem. I bought the phone off craigslist so returning it to AT&T is NOT an option either way. My only solution is to find a fix. (or trash it) I really appreciate all of your suggestions and input so far. You guys are by far the best board around! I am a LONG time follower, but a few-time poster. Obviously i have little to contribute to the board.
Can I trouble you to dig up a few version numbers? It'd help evaluate your situation so we can see which options are best for your case.
ROM version? You can find this in Device Information. Start --> Settings --> System --> Device Information
Bootloader version? Do a soft reset while holding down the volume down button on the side until a screen with red, green, blue, and white, ordered top to bottom, shows up. It should be the second line starting with "SPL-..."
The ROM is the STOCK AT&T ROM (again...) I CAN NOT go to start;.... because if you noticed in the first post, the phone will not boot past the white "AT&T WorldPhone" screen... the spl is stock also incase you missed that part. (1.33.0000) I have never flashed the divice. EVERYTHING IS HOW AT&T SELLS THE PURE OUT OF THE BOX! NO MODS. NO FLASHED ROMS. NO HardSPL... NOTHING! STOCK!!! (for those overlooking the details in my previous posts) I have no doubt you guys (n hopefully a few girls ) will help me fix my issue. I'm just REALLY anxious for it to happen sooner than later!
Have you tried downloading the official rom here on xda and renaming it to TOPAIMG.nbh and update using the sd card method?
Here is the thread:
http://forum.xda-developers.com/showthread.php?t=600339
The download is in post #1
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
You can flash hard SPL the same way by renaming the .nbh file to
TOPAIMG.nbh
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
Actually that is supposed to be an officially signed rom. If that is true it will work with the stock spl. It will either work or it won't. Also, as stated in the response after yours, you can apply the hardspl via SD as well.
Hi
I'm the very proud owner of a HTC HD2.
When trying to install most tweeks / .cabs the phone says unsuccessful cannot install due to invalid or no certificate.
I have CERegEditor installed on PC. is there a simple reg change or app to overcome this? I have searched in this forum...but not been able to find.
Many thanks..
Rob
Hi and welcome to XDA fellow tmobile uk user
tmobile blocks changes to the registry, there are 2 solutions to this
a cab file is a simple installation file for your phone, people here will make these tweaks into cab files, download them from the device and install them onto your device and restart the phone
the other solution is to flash your phone to another rom, either stock rom or custom rom makes no difference
i am currently using artemis 5.5 and it is 10000x better than the tmobile stock rom
hope this helps!
cgrec92 said:
Hi and welcome to XDA fellow tmobile uk user
tmobile blocks changes to the registry, there are 2 solutions to this
a cab file is a simple installation file for your phone, people here will make these tweaks into cab files, download them from the device and install them onto your device and restart the phone
the other solution is to flash your phone to another rom, either stock rom or custom rom makes no difference
i am currently using artemis 5.5 and it is 10000x better than the tmobile stock rom
hope this helps!
Click to expand...
Click to collapse
hi Mr CGREC92....
If you do flash the rom, say, to the latest official HTC updated ROM, does this create problems with your warranty on the Tmobile phone?
thanks cgrec92,
any problems in flashing an new radio or rom on uk tmobile? how about getting tmobile setting ?
Bandare and RobLion, flashing the first time may be a scary thing but I assure you its much easier than you think and the whole process lasts about 5 minutes.
The phone and text messaging settings are on the SIM card, not on the phone, flashing a new ROM will not affect this.
As soon as the phone turns on for the first time after a flash, it prompts you to connect to the Internet using your data connection. Select your operator from the list as Tmobile and the phone will do the rest for you.
To summarize, nothing changes to your phone, text, or internet settings.
You will however need to perform a hard reset after a flash which wipes data from your phone such as your contacts, photos and text messages. A simple backup program, I use Microsoft MyPhone will back all this up in a couple of minutes, and after the flash you can re-download them.
After that all that's left to do is add in all your little shortcuts to the People Tab and Internet Quicklinks etc
Job complete
The flashing will void your warranty, but you can return to how the phone was in a couple of minutes, thus getting your warranty back, i'll explain
To flash your phone, you will download a little program from the first post on this forum called HSPL which modifies the bootloader of the phone allowing you to install any ROM you want
If you send your phone off for repair, the first thing these people check is your SPL, if they see it has been changed to HSPL they will not repair your phone. But by flashing your phone with the original tmobile rom that came with the phone (downloaded from the second post on this forum) through the microSD card will restore the SPL and your original ROM, voila your warranty is restored
To flash your phone, you will download a program called CustomRUU and a .nbh file, put these both into the same folder and connect your phone by USB to your computer, do not flash through the microSDcard unless you are trying to restore your warranty because this will change other settings on the phone, unlike the USB method will simply install the new ROM. Connect your phone through Active Sync, then run CustomRUU and follow the instructions
Your phone will then install the ROM
Hard reset (As soon as you turn the phone on, hold down VolUp and VolDown)
Your phone will now be nice and fresh with your new awesome ROM
Hope this helps, it's much easier than it sounds, follow the sticky threads for installing a Custom ROm and HSPL for more detailed info
Oh and let's not forget the advantages of this
Instead of that crappy Web'N'Walk you will have Opera
You will have the YouTube app
You will have more freedom and a MUCH MUCH MUCH more stable and fast ROM
cgrec92,
I can not thank you enough for taking the time to give advice. I'm thinking of installing EnergyROM....what made you chose artemis?
no problem mate, ive been in your situation not a couple of weeks ago
flashing is the best thing you can do for your phone in my opinion
and after a bit of flashing you can familiarize yourself with the MTTY process and make the process even faster!
energy rom is very good, its one of the best out there, I have however heard there are some issues with fast battery drain? but above all its a very good rom
i use artemis 5.5 because it is almost identical to the original rom that comes with the phone, with tweaks to make it more stable, MUCH faster and smoother, everything updated, has a document reader tab, in my opinion it's the most stable
I have been using for some 5 days now and have found NO bugs whatsoever
as opposed to the odd 80 bugs in the tmobile ROM
its all a matter of taste my friend, if you dont like the energy rom, install another one!
theyre all being constantly updated with the latest updates, builds, and tweaks
flashing is fun!
oh and I forgot to add that some custom ROM's require a specific radio and this must be flashed before the ROM is installed, this is dead simple and takes half a minute
let me explain
a radio is a piece of software which controls communications such as phone calls, text messaging, 3G, internet etc. different radios have different effects, for example better signal, better battery life, better data handling
if i remember correctly the t-mobile rom comes with radio v 2.04
at the moment there is a radio v 2.08 again it's a matter of preference, find which one gives you the best signal and battery life!
to install is simple, the radio comes in a .nbh aswell, usually about 25mb which is very small
just like installing a ROM, put this .nbh in the same folder as the CustomRUU and flash the radio using CustomRUU, just like flashing a ROM!
you will not need to do a hard reset, when the phone restarts your new radio will be installed and ready to use
I guess i'm going to become a flasher now!
Thank you for advice. i'll post any further questions in ROM forum after i decide which Rom to go with.
thank you.
HI,
agreed I have a t-mobile hd2 and it's the best option flash a new rom, also I sent my phone back under warranty and fwas ully fixed no quible just had to back out the hpsl as pointed out earlier in this thread it all works...
thanks daveyg99,
i guess you both know its a big decision to make your 1st flash.....gulp...brave pill taken.....just chosing radio and rom now.........
good man
any problems just post back on xda youll get answers within a couple minutes
sorry cgrec92,
question......im looking at HSPL......it says check spl version is 1.42.0000 check by holding volume down button and reset....
how do i do this?
turn your phone off
press the button to turn your phone back on again but hold down the VolDown button
it'll bring you to a 4-coloured screen with a bit of text
it should say spl 1.42.0000
take the battery out and put it back in and turn your phone back on normally
job done
thanks done it....1.42..ok.. I hadn't turned the phone off first doh!
hspl done
great work
now all you have to do is choose your ROM
ok going for energyROM 21892 with cookie...the more stable one......dl now......42min left...
good choice my friend
the download file will include a .nbh file, make sure to rename this file as RUU_Signed.nbh if it hasn't been done so already
the download might include a CustomRUU which will be used to flash the ROM
if it doesnt then this can be downloaded from the sticky threads aswell
let us know how it goes
Hey so i just picked up an hd2 on craigslist. when the seller handed my the phone he showed me the phone working and then did a hard reset so i thought nothing of it and took the phone while it was resetting. then while waiting for it to boot i noticed it was taking quite a while so i took out the battery and let it reboot, it turned on then froze on the homescreen. i've tried several hard resets and have gotten the phone to the point where it works but only after putting in a removing the battery several times and the phone sticking on the "stick together" logo. I was going to try to do the newest tmobile update on the phone using the one available on their website but now i have an issue plugging the phone into the computer or wall adapter as it will make the phone freeze and ill have to go back through my removing the battery 5 times process. is this some sort of common issue with a common fix or should i take the phone to tmobile or htc and see what they can do for me. i dont have a receipt as a purchased the phone on craigslist so im not sure tmobile will do anything for me.
Edit: i can now connect my phone to the pc i'm trying to update to 2.13.531.1 but i got to 8% but the update froze there and the phone currently has no image version. I'm using windows 7 ultimate and ive tried to run as administrator and with xp service pack 3 compatibility.
thatg said:
Hey so i just picked up an hd2 on craigslist. when the seller handed my the phone he showed me the phone working and then did a hard reset so i thought nothing of it and took the phone while it was resetting. then while waiting for it to boot i noticed it was taking quite a while so i took out the battery and let it reboot, it turned on then froze on the homescreen. i've tried several hard resets and have gotten the phone to the point where it works but only after putting in a removing the battery several times and the phone sticking on the "stick together" logo. I was going to try to do the newest tmobile update on the phone using the one available on their website but now i have an issue plugging the phone into the computer or wall adapter as it will make the phone freeze and ill have to go back through my removing the battery 5 times process. is this some sort of common issue with a common fix or should i take the phone to tmobile or htc and see what they can do for me. i dont have a receipt as a purchased the phone on craigslist so im not sure tmobile will do anything for me.
Click to expand...
Click to collapse
I would put the phone in boot load manually by holding the volume down button while turning it on, and remove the memory card and then reflash the tmobile rom
can someone also help me figure out how to get the ruu.nbh file off this rom and how big it should be so i can try to flash it from the sd card. thanks
http://forum.xda-developers.com/showthread.php?t=681030
zelendel said:
I would put the phone in boot load manually by holding the volume down button while turning it on, and remove the memory card and then reflash the tmobile rom
Click to expand...
Click to collapse
i found a .nbh file on my computer that was 4mb and renamed it leoimg.nbh then tried putting it on a freshly formatted fat 32 micro sd car and went into bootloader mode but the phone gives me an upgrade error, asks me to try again and just goes to a white "loading..." screen now the phone is stuck here. its like the newest issue is the one im stuck with. now i cant get the phone to sync with the computer or run the .exe to recognize the phone
thatg said:
i found a .nbh file on my computer that was 4mb and renamed it leoimg.nbh then tried putting it on a freshly formatted fat 32 micro sd car and went into bootloader mode but the phone gives me an upgrade error, asks me to try again and just goes to a white "loading..." screen now the phone is stuck here. its like the newest issue is the one im stuck with. now i cant get the phone to sync with the computer or run the .exe to recognize the phone
Click to expand...
Click to collapse
What error did it give you? Found an nbh file? was it from a stock rom? Do you have Hard SPL on it? If it doesnt have HSPL on it then you will only be able to load a stock rom
zelendel said:
I would put the phone in boot load manually by holding the volume down button while turning it on, and remove the memory card and then reflash the tmobile rom
Click to expand...
Click to collapse
+1 or flash the phone then task 29 it.
Sent from my HTC Desire using XDA App
zelendel said:
What error did it give you? Found an nbh file? was it from a stock rom? Do you have Hard SPL on it? If it doesnt have HSPL on it then you will only be able to load a stock rom
Click to expand...
Click to collapse
no i have not run hard spl so i can only install a stock rom a suppose. the exe gets stuck at 8%, i have no idea where the right nbh file is. i read somewhere when you run the exe it installs the nbh in a temp folder but im not sure i found the right one. ive also downloaded task29 and tried to run as admin but it doesnt do anything just goes to the htc install screen and stays at 0% Getting frustrating it was working fine actually before i tried to install the new tmobile software update. ive read that task29 gets rid of extra leftovers of other roms and might help the exe finish up on the phone and get past that 8% wall but it doesnt seem to be working for me
right click the stock exe file choose extract here, will give 9 or so files, one of them is about 200meg and is called ruu_signed.nbh that's the file you want.
randomly flashing nbh files that you don't know what they are, that's about the stupidest thing you can do...... you deserve a brick for being an idiot.
samsamuel said:
right click the stock exe file choose extract here, will give 9 or so files, one of them is about 200meg and is called ruu_signed.nbh that's the file you want.
randomly flashing nbh files that you don't know what they are, that's about the stupidest thing you can do...... you deserve a brick for being an idiot.
Click to expand...
Click to collapse
lol thank you for the words of encouragement, so i've extracted the .nbh file its 268mb, renamed it to leoimg.nbh tried the update from the sd card and it fails at the radio says, update terminated, update FAIL. any idea where to go from here?
Edit: i've run hspl3 on the phone is boot loader mode and have also run task29 from doloop but still get the same error with the tmobile file. 8% using the exe and FAIL trying to flash from the sd card
heh you're welcome. (i was harsh to make the point,,, if you found a random bottle of liquid that said petrol on it, you wouldn't put it in your car till you were sure it was petrol, right?)
as to why it failed, i'm not sure, i think i'd probably hspl3, choose 2.08.hspl, then try flash a radio on its own (see the tmous radio thread) because it could be a bad radio.
just please confirm the exact filename of the .exe you extracted ruu_signed from?
samsamuel said:
heh you're welcome. (i was harsh to make the point,,, if you found a random bottle of liquid that said petrol on it, you wouldn't put it in your car till you were sure it was petrol, right?)
as to why it failed, i'm not sure, i think i'd probably hspl3, choose 2.08.hspl, then try flash a radio on its own (see the tmous radio thread) because it could be a bad radio.
just please confirm the exact filename of the .exe you extracted ruu_signed from?
Click to expand...
Click to collapse
The first exe file, which got to 8 percent then went red and failed was
T-Mobile_HD2_MR_Software_2.13.531.1
After hspl3 and using task29 i tried flashing this exe which gets to 99% and fails
RUU_Leo_1_5_TMOUS_2.02.531.MASD_S__Radio_Signed_15.29.50.07U_2.06.50.04_TeleNav-5.5.42
that second one, did you flash from sd card? cos its a manufacturing test rom, and if so then you may now be stuck with a test spl of 2.02, and if so things just got a heap worse,,,
go into bootloader and tell me what it says next to spl
samsamuel said:
that second one, did you flash from sd card? cos its a manufacturing test rom, and if so then you may now be stuck with a test spl of 2.02, and if so things just got a heap worse,,,
go into bootloader and tell me what it says next to spl
Click to expand...
Click to collapse
i tried flashing using the .exe method in bootloader mode. next to spl it reads -2.08.hspl 8g XE
it now says
Upgrade ROM code error
ah ok, good.
so, it seems to be the radio causing the error, so since you have hspl installed, why not try a custom rom? they don't include a radio, so it may bypass the problem.
samsamuel said:
ah ok, good.
so, it seems to be the radio causing the error, so since you have hspl installed, why not try a custom rom? they don't include a radio, so it may bypass the problem.
Click to expand...
Click to collapse
Which do you suggest, i bought the phone so that i could ultimately install android on it. but it seems i'd be lucky to even have wm running on the thing
Edit. just tried kumars classic rom, renamed to leoimg tried running off the sd card, The update finishes successfully but after i hit the reset button on the back of the phone i just see the tmobile stick together logo and the phone doesnt boot. Do a lot of people struggle with the hd2s or do i just have a bad example here?
well unfortunately i think you may have a dud. its the radio that is preventing it from booting.
it could be the radio from that test rom, it could be something else (but still the radio)
options...
its still under warranty, speak to t mobile and/or htc, but don't mention flashing and be sure to remove hspl if you do send it back. (run hspl3, choose 2.08.0000, that's stock)
or
look on here for a user called xmoo, he knows a lot about this sort of problem, (im just good with regular flashing issues)
im having the same issue so if you believe its the radio will installing different radio maybe fix the problem?
i;ve tried installing a new radio from the sd card. it goes red and fails
It sounds like a hardware issue at this point. I'm willing to bet you fried something when you pulled the battery in the middle of the master reset.
Hope thats something htc will cover. Phones on its way over
Hey guys,
So my HD2 recently started having the same issue a lot of you guys are having with the touchscreen just dying or being very unreliable. This past week I've had trouble getting past the lock screen and today it takes me half an hour to a full hour of attempts to make it past the lock. Once I do, however, the screen works fine until it's locked again.
I'm about two weeks away from warranty ending, so I want to get this bad boy sent in ASAP. A year ago I flashed a custom ROM onto the phone and haven't modified it until this morning when I installed MAGLDR 1.13 and NAND Android ROM. The new ROM worked great but didn't resolve the touchscreen issue at all.
What I want to do is completely restore the phone to how I bought it from T-Mobile US a year ago. I don't want the replacement voided because of the custom ROM, though it clearly has nothing to do with the error.
Not being very technically proficient with this stuff (aside form the dozens of hours I've spent reading up), what is the best way to go about this?
So far I tried doing a Hard Reset manually via the VolUpDown/EndCall button boot, but that just booted me into NANDroid after the reset. I tried downloading WinMo from the T-Mo site, but it's asking for a phone identification number I can't access because of the lack of touchscreen access.
Any help/advice you guys can offer would be really appreciated. Thanks in advance!
You can get the IMEI number from behind the battery to download the rom from t-mobile.
This was explained to me by another member here
Right click the ROM file you download from the T-mobile site and rename the .exe to a .zip and then you can explore the file to find the RUU_signed.nbh file. You want to copy the RUU_signed.nbh file to the root of your SD card (make sure it has been formated to FAT32) and rename the file to LEOIMG.nbh. then place the SD card in the HD2. Boot the HD2 imto bootloader and as soon as you see searching on the screen let the volume down button go. It should ask if you want to flash the imageand you will have to press the end button to confirm and it will flash the ROM.
bnd10706 said:
You can get the IMEI number from behind the battery to download the rom from t-mobile.
This was explained to me by another member here
Right click the ROM file you download from the T-mobile site and rename the .exe to a .zip and then you can explore the file to find the RUU_signed.nbh file. You want to copy the RUU_signed.nbh file to the root of your SD card (make sure it has been formated to FAT32) and rename the file to LEOIMG.nbh. then place the SD card in the HD2. Boot the HD2 imto bootloader and as soon as you see searching on the screen let the volume down button go. It should ask if you want to flash the imageand you will have to press the end button to confirm and it will flash the ROM.
Click to expand...
Click to collapse
I seriously owe you a beer, this solution worked flawlessly. Thank you!!
Hi ... this is exactly what i need to do, but my problem is I don't have my SD card in my phone anymore. I forgot my phone at home ... and this is my go to phone when I forget things!!! I flashed the phone, and now it's not going to work the way that I need to without the card. Anyway of reseting the phone?? Please help!
Flash over usb, then use hspl 4 to set stock spl.
samsamuel said:
Flash over usb, then use hspl 4 to set stock spl.
Click to expand...
Click to collapse
How exactly do i get hspl 4?
It's been a long time since i flashed anything and played around with my phone.
look at the links in my sig, you want the one that says HSPL4
samsamuel said:
look at the links in my sig, you want the one that says HSPL4
Click to expand...
Click to collapse
ok... thanks so much for that...
what about some instructions?
phoneoff-power+voldown-releasepowerkeepholdingvoldown-stripedscreen-insert usb-whenserialchangestousbinsertusb-runhspl4(rightclickrunasadministrator)-choose2.08.0000or3.03.0000asyoulike-whenphonerebootsimmediatelyholdvoldowntoreenterbootloader(stripedscreen)-waitforserial-->USB-runthestockromupdateyoudownloaded.
or, simplified
bootloader - run hspl4 - set desired spl - bootloader - flash stock rom - sit back all smug.