Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Did you do soft reset
alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...
Hi Nik
I have tried just about every kind of reset, nothing has worked.
Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon
You have not posted in the wrong forum look at my signature!
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.
Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon
Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon
what is ur bootloader screen says now?
IPL...
SPL...
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.
oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon
bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...
Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7
Related
I just got a Qtek 9100 from a friend.. He said it was an old test version of the device...
I only got the device and the charger.. Now, when i plug it into my PC, it can't recognize the device.. and the firmware is from 08/2005... so I kinda feel obligated to update them..
1. Is there some place where I could retrive some drivers or something for my computer to recognize my device?
2. I checked out the thread to see wether it's Q3 or Q4.. but my IPL is 0.34 and my SPL is also 0.34 (that's it!).. so i have no idea what upgrades to use.
3. Also the keyboard (I'm not talking about the on-screen keyboard.. I mean the one that you pull out..) on the device is swedish (scandinavian) but when i try pressing the button that says like Ä it acts as an english keyboard and a "/" appears... I'm swedish so i'd love if i could get some help fixing that
Thx~ kryX
Since you own the QTEK now you can sign up at the QTEK's homepage and download the latest ROM update for your device (even in swedish) http://www.myqtek.com/
The connection problem might be another one: maybe your friend installed a USER CREATED ROM - you still should be able to enter the boatloader mode!
There are plenty of threads in here about connection problems but finally it depends on your OS and the ROM version used! If you're running VISTA then you can forget flashing your device for the time being ... !
Go to wiki.xda-developers.com and studdy the WIZARD UPGRADE and UNLOCK section. This should get you started!
Junner2003 said:
Since you own the QTEK now you can sign up at the QTEK's homepage and download the latest ROM update for your device (even in swedish) http://www.myqtek.com/
The connection problem might be another one: maybe your friend installed a USER CREATED ROM - you still should be able to enter the boatloader mode!
There are plenty of threads in here about connection problems but finally it depends on your OS and the ROM version used! If you're running VISTA then you can forget flashing your device for the time being ... !
Go to wiki.xda-developers.com and studdy the WIZARD UPGRADE and UNLOCK section. This should get you started!
Click to expand...
Click to collapse
it won't accept my IMEI #... :/ and i'm using windows XP... it connects fine, just can't "get installed".. it appears on the screen that a new device has been found.. but it can't install it..
you mean to say that you can upgrade to a ROM that's in swedish even though you have a EN device?
kryXorange said:
it connects fine, just can't "get installed".. it appears on the screen that a new device has been found.. but it can't install it..
Click to expand...
Click to collapse
you need to install Microsoft 'active sync' to get your ppc and pc communicating.
I just like to warn you to make BACKUP of your phone's firmware in case things go wrong. Don't become another 'cry baby' asking for 'urgent help' because the phone got bricked...
Do a search around to see what you need to make a backup and if your phone allows a full backup (must be CID unlocked)
good luck and welcome to forum
cheers
bbobeckyj said:
you need to install Microsoft 'active sync' to get your ppc and pc communicating.
Click to expand...
Click to collapse
that worked perfectly.. thanks...
mestrini: thanks for the tip, backed it all up, and unlocked SIM and CID locks..now the big question is, is it a Q3 or a Q4??
EDIT: also, WHERE can i get the latest firmware? all the ftp's i've seen linked are down? :/
Take a look at this: http://wiki.xda-developers.com/index.php?pagename=Wizard_Versions - to find out whether it is g3 or g4. then i suggest you start with a vanilla rom, Win 6 Pro 3.0 seems to be good now.. http://forum.xda-developers.com/showthread.php?t=309078. the download link for that is there along with the password
-Nstefanelli-
also, start out at the Wizard Wiki, it gives all of the information that you will need to know, and the rest are at the top of the forums with a "sticky" on them
good luck
Wizard Wiki - http://wiki.xda-developers.com/index.php?pagename=HTC_Wizard
-Nstefanelli-
nstefanelli said:
Take a look at this: http://wiki.xda-developers.com/index.php?pagename=Wizard_Versions - to find out whether it is g3 or g4. then i suggest you start with a vanilla rom, Win 6 Pro 3.0 seems to be good now.. http://forum.xda-developers.com/showthread.php?t=309078. the download link for that is there along with the password
-Nstefanelli-
Click to expand...
Click to collapse
I flashed it with that Win 6 pro thing.. (it was an OS ROM, right?) and now it doesn't boot anymore.. now my bootscreen shows
Wizard DVT
IPL 0.34
SPL 0.34
OS 4.0.0.0
it stays like that for quite a while then the screen goes white and it starts all over again.. should i just assume i flashed it incorrectly? because i dont know if that was a G3 flash or a G4 flash or what ever..
EDIT: wait.. third time the screen went white the bootscreen changed to the new one.. it kinda seems to have started now.. GREAT
You guys must be careful with the new WM6 ROMs since they are packed without IPL/SPL so that they can be used by people with CID locked G4 devices.
That means that people with IPL/SPL bellow 2.x must first upgrade the boot loaders to 2.xx/3.xx otherwise the new ROMs will most probably not work
you need an ipl/spl of 2.xx or higher to flash ANY WM6 rom
from the bootloader (hold down camera button while starting), flash the tmobile 2.26 factory rom to get a proper ipl/spl.
moto211 said:
you need an ipl/spl of 2.xx or higher to flash ANY WM6 rom
from the bootloader (hold down camera button while starting), flash the tmobile 2.26 factory rom to get a proper ipl/spl.
Click to expand...
Click to collapse
Would you mind just linking it to me?
EDIT: nvm :/ it seems the phone is dead now.. it was all laggy when i finally got Win pro 6 to work... and it took like 5 whitscreens for it to finally get started... couldnt send any smses or anythin.. so i was gonna try turning it off and on again... when i tried turning it off the loading symbol appeared... and went on for like 10 minutes (at LEAST) so i thought i might aswell get som sleep.. when i woke up the phone was turned off.. and i tried starting it.. it just started for like one whitescreen then it died...
can't "bootloader-boot" it.. no light goes on when i stuck it in the charger or anything.. :/
there's a link in my signature
EDIT: no there isn't i removed it and put something else in instead LOL
anyway here it is
bbobeckyj said:
there's a link in my signature
EDIT: no there isn't i removed it and put something else in instead LOL
anyway here it is
Click to expand...
Click to collapse
I think it's of no use. He bricked the phone. White screen and no boot loader and not being able to charge at all... sounds DEAD to me
kryXorange said:
...unlocked SIM and CID locks..now the big question is, is it a Q3 or a Q4??
Click to expand...
Click to collapse
just reading back, if you didn't know the answer to this question (above), you probably were not cid unlocked.
if the battery is dead (you left it on overnight?) you will need to charge it outside of the ppc, then try to get into bootloader, then flash the original operator's rom.
i wouldn't give up on anything that sells used for over £100 on ebay
bbobeckyj said:
just reading back, if you didn't know the answer to this question (above), you probably were not cid unlocked.
if the battery is dead (you left it on overnight?) you will need to charge it outside of the ppc, then try to get into bootloader, then flash the original operator's rom.
i wouldn't give up on anything that sells used for over £100 on ebay
Click to expand...
Click to collapse
i got it working again thanks for all oyur tips.. i now use that http://rapidshare.com/files/29657481/RUU_TMobile_US_226102_22610105_022511_WWE_Ship_tmob_rom.exe ... got some error msgs and stuff along the way but i finally got it all fixed now, is Win 6 pro a better OS than that T-mobile you linked? and now that i hade 2.xx IPL and SPL, can i just flash it with the win 6 pro again?
EDIT: Also, where can I get a swedish ROM? i hate having to use the on-screen keyboard everytime im typing an å ä or ö..
EDIT2: Now ActiveSync won't start anymore either... when i insert the usb cable a notification appears in the bottom right corner saying that one USB device cannot be recognized.. :S
i really need help.. seems like this thread has been forgotten? :/
-sry about double post!-
kryXorange said:
i really need help.. seems like this thread has been forgotten? :/
-sry about double post!-
Click to expand...
Click to collapse
no it hasn't, (this is a forum, not a help desk) i was just looking at it and trying to decide what, if anything to write, when my email showed another reply.
to be really honest, any question you can think of will already have been asked and answered several times in this forum - you just need to read (use Google to search this site). And that doesn't even cover the questions which you will want to ask when you begin to realize what your wizard is capable of
Swedish roms? - absolutely no idea. and so many people here are English speakers and i assume many non English/non Americans use an English language rom anyway
active sync? - try uninstalling and reinstalling, check the options, do they allow usb connections? i find AS sometimes changes options itself
bbobeckyj said:
no it hasn't, (this is a forum, not a help desk) i was just looking at it and trying to decide what, if anything to write, when my email showed another reply.
to be really honest, any question you can think of will already have been asked and answered several times in this forum - you just need to read (use Google to search this site). And that doesn't even cover the questions which you will want to ask when you begin to realize what your wizard is capable of
Swedish roms? - absolutely no idea. and so many people here are English speakers and i assume many non English/non Americans use an English language rom anyway
active sync? - try uninstalling and reinstalling, check the options, do they allow usb connections? i find AS sometimes changes options itself
Click to expand...
Click to collapse
Thanks for all the tips
Allright so i've come to realize i don't need a swedish ROM.. i just need to fix the hardware keyboard to act like a scandinavian one...
And it isn't AS that gives me trouble really.. the problem appears before activesync.. a USB icon appears and says it cannot recognize a device.. and when i click it i get a list of my USB devices and the one that has errors is written in bold... it sayd "Okänd enhet" (Unknown device).. and i can't seem to install the wizards drivers manually when i get that option.. cause i have no idea where to find them... :/
kryXorange said:
And it isn't AS that gives me trouble really.. the problem appears before activesync.. a USB icon appears and says it cannot recognize a device.. and when i click it i get a list of my USB devices and the one that has errors is written in bold... it sayd "Okänd enhet" (Unknown device).. and i can't seem to install the wizards drivers manually when i get that option.. cause i have no idea where to find them... :/
Click to expand...
Click to collapse
active sync is what should recognize your wizard. if your pc doesn't recognize your ppc, the only reason that I know of is because active sync is not installed or not working - have you uninstalled and reinstalled?
Hi,
i am new to the forum, Please forgive my whining. I have being tryin to flash my imate Jasjam foe the past 3 days without success. i have gone through this forum front to back and tried almost everything. i have even downloaded almost everything you have but still my phone shows "NO GSM" wen booting. It dosent even flash. the closest i have to to is 13%. everything works perfectly except the GSM part. please i need help. im kinda a noob to the flashing thing so i would appreciate details on how to get this done. Thanks
Did you Hard SPL your phone first?
yes i did. i even used different versions of hard spl
Make sure you have Hard SPL ver7(phone should display in bootloaderIPL 1.04, SPL 2.10 Olipro) then try the sd card method of flashing an os. use a stock rom though to see if your radio can be fixed (this is the problem part). You need to format an sd card fat32 then copy the .nbh file onto it (not into a folder). rename it "hermimg.nbh" then put fone into bootloader(tri-colour) screen by pushing and holding ok button above flywheel, power button and using stylus to reset. HOLD ALL BUTTONS UNTIL IN BOOTLOADER... Follow instructions from there.
If you cant reflash your radio rom, you can still put a cooked rom on and use for a PDA but you won't be able to use as a phone again, sorry...
Hope this helps....& good luck...
thanks. i havent tried it with an sd card b4. i do that now. what version of rom do u recommend????
whats that feeling you get when you've felt like your going down that road again?
ps i got sick of trying to find the MMS settings menu in most of those other roms and just reloaded the default telstra one again! >.<
i was kinda hooked on CRC's roms, due to his locality of cooking but i dont mind some of the crystal ones Tyr0's
hi, i have tried the sdcard method. first i hard spled using v7 then i copied the nbh files as u instructed. i have tried it using different .nbh files and i have the same result. it gets stuck on the part where it is supposed to update the radio.what should i do pls
the "No GSM" is when the Radio Rom is blank, and is next to impossible to re-write. there is a section in the forums for this problem.
as far as things go, its probably now just a PDA, but keep searching the forums for people who have rescued their radio rom, you may get lucky
please can u point me to the thread??? i have gone through almost all the threads for a solution and so far i have come up blank.
try looking round here
http://forum.xda-developers.com/forumdisplay.php?f=306
might find some useful info here
http://forum.xda-developers.com/showthread.php?t=369434
also try the wiki
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
good luck
Depends on how you went about it.
If i were in your position i would try the following
Try a couple of Manufacturer roms WITH radios in it
ie
Try the HTC then try the Telstra 6.0 one.
Secondly check the sim slot.
Carefully bend the guides down and the 6 pins up so when you put in your sim it is very firm.
I had the No GSM problem this week and it turned out to be this (after numerous grief/fixes and workaround).
post back the results
i have pretty much given up on my imate. i have tried every method recommended by everybody but still, i've got nowhere. As a PDA, the device works very well but that is basically useless to me without the phone functions. Please if there is any new input, i would appreciate it. The device boots with NO GSM.
i have actually already tried a couple of "Manufacturer ROMs", dunno if they were good. could u point m eto where i can get any of those??? Thanks
Dear all,
First of all, many congratulations for the great forum and thanks for all the support given here.
Now, I recognise that problems similar to mine have been discussed elsewhere, so I apologise for opening a new post, however with all the material that I could find, I got a little bit lost, so here is the story.
Some 5 days ago, the screen on my HTC Elf stopped responding to any sort of touch. The green, red and action buttons were working but no touch screen.
I have read several posts, and concluded that one possible problem was a corrupted ROM, so I downloaded latest Onyx ROM and installed it. Phone was upgraded successfully and screen started to work again.
However, the first time I switched it off and then turned it on again, it did not boot up. It gets to the point where it displays Smart Mobility and then switches itself off. The orange light then comes on for about 6-7 seconds, then off for 1-2 seconds, and then on again......
Now it does not seem to be able to charge, but if I switch it on with the camera button on I am able to get to the ROM screen (the 'rainbow screen'), so I have hope that it is not dead.
What can I do to attempt to revive the phone please? Is there a sort of 'format' that can be given so that one can start flashing ROM, etc. from scratch?
Many thanks.
PS: Except for the above, I consider myself as a total beginner in this area.
Hearing that the touchscreen started working again after flashing the ROM, I would conclude it's a software-issue.
In the rainbow-screen, what SPL does your phone run? If it ends with 'cmon', you've installed HardSPL. That means you can flash your phone from the rainbow-screen. Given that your phone won't boot, you should try to flash a new ROM from the rainbow-screen. But first, you have to confirm that you've installed HardSPL.
Good luck!
@mrqips - many thanks for your reply.
The screen says that:
IPL 2.20.0002
SPL 1.11.0000
xumiking said:
@mrqips - many thanks for your reply.
The screen says that:
IPL 2.20.0002
SPL 1.11.0000
Click to expand...
Click to collapse
Sorry Buddy.. It seems that you didn't use HardSPL, unfortunately you won't be able to flash any other ROMs..
Yet.. You might be able to use the Gold Card Method.. Give it a try and see what would happen..
Another point is.. I'm very interested to know how did you flash Onyx ROM.. without using HardSPL nor USPL (as obvious from your IPL), I would say that you used the "White Screen Method" which is by the way.. the least safest way..
Hope That Helped...
Thanks for your feedback.
Actually, I happened to be reading the post by @sbettencourt in this thread:
http://forum.xda-developers.com/showthread.php?t=595856&highlight=smart+mobility
Here, a step-by-step approach is given to recover the phone:
"1º [PRJ] Unbricker ROM discovered (wildcard CID and Model ID)
2º Pick any shipped ROM from this thread:
If you have one P3450 -> here
If you have one P3452 -> here
After this, with luck and good work you recover the phone...
3º Then you must do CID_Unlock... You can search how to do it on Wiki or if you want i got one steps how to do it right here and you can see one video with cid_unlock on my signature..." (pasted from the thread)
I did Step 1, and updated it with the unbricker ROM using romupdateutility, and the phone was recovered! It could load, get to Windows Mobile, etc.
Then, unfortunately, when I did Step 2 (mine is a P3450) so I downloaded a ROM from the page indicated, I tried to update the shipped ROM using romupdateutility, but as soon as it got to 2% it failed saying that the vender ID is invalid.
Now, I don't seem to be able to update it with anything - not even the unbrick ROM. What a shame I almost go there.....
xumiking said:
I tried to update the shipped ROM using romupdateutility, but as soon as it got to 2% it failed saying that the vender ID is invalid.
Click to expand...
Click to collapse
You put the shipped ROM in the same folder with RUU??? Why??? You don't need to do that...
You only need to double click on shipped ROM and the installation process begins...
@sbettencourt,
actually yes what I did was to click on the update directly.
I downloaded the file RUU_Elfin_DOPODASIA_WWE_2.20.707.1R_4.1.13.51_03.07.90_RED_Ship_Reduced.exe and executed that directly.
However, now, even this one is stopping at 2%.
Is there any hope, or have I destroyed the phone?
Thanks.
If you can't flash the Shipped ROM, you have now to try the Gold Card... Follow the steps in that Gold Card thread...
Hello everyone,
I finally managed to revive the device, by flashing it with a 'correct' shipped ROM, which did not give any errors on updating. Big thanks for all your support - you are the best!
As this starts to get addictive, and because I am now running a ROM version which dates to 12/11/2007 (2.27.468.1B WWE), what are the suggestions for upgrading the ROM please? My device is an ELF0100.
Thanks again.
Coool Now try to keep him alive
Very true
I managed to flash it with Onyx Ultimate 4.8 (10/07/2009) and it seems to be performing splendidly.
Thanks for all your help.
Good Job
after my phone rebooted once the update was complete, it wont get passed the "at&T World Phone" white screen... SOMEONE PLEASE HELP ME!!!! i was using a stock at&t pure with the stock rom. i can not upgrade hardspl or ANYTHING any suggestions on how to get my phone to boot? hard-reset went through with no signs of failure but it still will not boot up after that finishes... sorry if its something im overlQQKing, but i just cant figure it out. n yes i have researched although obviously not enough at this point. Thanks to anyone who can help in advance. forgive my stupidity!!!
......
noone?????
The HTC Pure updates hosed my phone too, I had already applied hard-spl to my Pure and i've flashed it with dozens of roms. Since I was currently using one of the "Stock" AT&T roms posted on XDA I figured I could apply the updates. Unfortunately after applying the update my phone froze at the boot loader. I was forced to flash my rom using the memory card method and then restore a backup.
you could try putting the phone in SSPL mode manually, (reset button+volume down), the run hard-spl hard-spl in manual mode.
you can then flash your rom using the memory card method. (FAT32 formated memory card, rom file renamed to topaz.nbh copied to root of flash card, reset button+volume down to enter SSPL, power button to confirm flash).
All this assumes you've already tried to hard reset your Pure (reset button+vol up+vol down)
Thanks for the reply! Unfortunatly, i tried the manual method and after it hanging at 0% for about 5 minutes, i keep getting error [262] update error.. (communications error) is this becuase i can not sync with mobile device center (win7)? I really dont want to just have to toss the phone! I have had an at&t tilt, at&t fuze, and now the at&t pure, and this is the only phone i have had this problem with for some reason...
Try Unplugging Your Pure From the computer Take Out the Battery Put the Battery Back in Mean While Restart your computer and Press Power And Volume Down At the Same time on your Pure If its on the colored screen your good,..Make sure your system is online and your not downloading anything and plug in your Pure to the computer it give it about 2 minutes to download the HTC USB driver then once its done your phone will say USB on the bottom of the Red Green Blue And White four color screen Then open up one of your ROM's and Flash it,....Do You Have Windows Mobile Device Center Installed?
If Not here is the Link
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
If you do already you need to uninstall the Driver update for windows mobile media center then install it again .
i can get the bootloader screen just fine! i just can not get hardspl to flash onto it. it sits at 0% every time. the phone will not boot so i can NOT get into mobile device center. The tri-colored screen comes up with no problem and it says USB on the bottom, so the drivers are already installed. I even tried hard-reset and still no luck
There was an additional cab file I needed to install to HSPL the Pure
"enablerapinew.cab"
basically the machine just would fail to load the HSPL without it
but it still functioned afterwards, does yours?
Do a search on XDA find and DL the cab (or I could attach a zipped copy)
If you can still access the device,
just copy enablerapinew.cab to any temp dir on the device
the execute it through fileexplorer
then go back to installing the HSPL (mine then worked fine)
If you haven't already, You should go to
http://forum.xda-developers.com/showthread.php?t=520312
you'll find troubleshooting info and a link to the extra cab there
If you really are bricked at this point , it sounds like nothing has actually
been changed on your device yet? its just frozen should be still under warrentee? Unless anyone else has a better suggestion you should be
able to return it for exchange to ATT
Good Luck
KJL
It sounds like Windows is not properly recognizing your device when it is plugged into the USB port while in SSPL mode.
Have you tried different ports?
Is there another computer you can use?
another thought about returning under warranty
on the boot page of the stock Pure it indicates HSPL 1.83.000
After you update the HSPL it will say HSPL "1.83.Olinex"
this normally an indication of a successful update,
but it will probably void your warranty if they just look at the boot screen
This is true for all Pure (and Tmobile Compact V) Rom upgrades
The Stock Pure came with 6.5 and therefore the 1.83.00 HSPL
The Diamond2s did not, so their solution which reverts to 1.63 <?>
will not correctly revert to 1.83.00 on the Pure.
No way to correct this yet as far as I know,?
All the "reverts" are geared toward the Diamond2s, not the Pure.
But If your boot screen indicates 1.83.00 before it freezes
I'm fairly sure its still entitled to a warranty repair/replace
How could they tell the cause of the failure
was a reburn as opposed to natural causes?
Good Luck
KJL
When you put the phone into a manual bootloader mode... Mobile Device Center becomes obsolete.
HardSPL is only needed for unofficial roms. Forget HardSPL for the time being. The goal here is to get your phone operational. Just download the official HTC WM6.5 WWE rom and flash that. Put phone in manual bootloader mode and run the Rom installer.
As long as your phone is in bootloader mode and says "USB"... then your set to go.
Another solution is to try another PC. You'd be surprised how often that will resolve your issues. Perhaps find an XP machine and install Activesync (so it loads the bootloader USB drivers). I had to do that on several occasions when my main PC refused to flash my mobile device.
I did both of the updates htc has for the pure. Both worked fine. I am on the origianal rom. It does reboot your phone and stays on the white screen for a min then it loads the update and the phone starts.
The offical ROM comes back with a wrong vender ID error I guess cause its a "pure" and not the HTC branded "topaz"... NOW what should i do??? Seems like i NEED hardspl so i can flash any ROM, as from what i researched, there IS NO AT&T Pure rom that has been released. I still cant figure out why a hard-reset will not work though.... This is REALLY starting to get me angry!!!
Just for reference, the Pure's ID is TOPA210 32M
SPL-1.83.0000
The official hotfixes worked fine for me as well. Did you apply the hotfixes on the original ROM that came with your Pure?
Also, does the official HTC Touch Diamond 2 ROM work for you? If so, the hotfixes for the Pure are irrelevant, as are any future updates released for the Pure. You should look for updates for the Touch Diamond 2 on the Worldwide HTC site.
If you needed to do a warranty claim, the closest you can get to returning your phone to stock/shipped form is to use the ROM dump using HardSPL and hope they don't notice that the SPL is different. Currently, there's no way to return the Pure back to completely official software.
A hard reset simply wipes everything off and restores everything back to what is contained in just the ROM you currently have on it. If you've flashed your phone at all, you've already wiped out the original ROM that came with it.
It is still the STOCK ROM. I have never flashed it yet.. The topaz rom will not flash due to a vender ID error. The spl is still stock also... i think thats is why i am having this problem. I bought the phone off craigslist so returning it to AT&T is NOT an option either way. My only solution is to find a fix. (or trash it) I really appreciate all of your suggestions and input so far. You guys are by far the best board around! I am a LONG time follower, but a few-time poster. Obviously i have little to contribute to the board.
Can I trouble you to dig up a few version numbers? It'd help evaluate your situation so we can see which options are best for your case.
ROM version? You can find this in Device Information. Start --> Settings --> System --> Device Information
Bootloader version? Do a soft reset while holding down the volume down button on the side until a screen with red, green, blue, and white, ordered top to bottom, shows up. It should be the second line starting with "SPL-..."
The ROM is the STOCK AT&T ROM (again...) I CAN NOT go to start;.... because if you noticed in the first post, the phone will not boot past the white "AT&T WorldPhone" screen... the spl is stock also incase you missed that part. (1.33.0000) I have never flashed the divice. EVERYTHING IS HOW AT&T SELLS THE PURE OUT OF THE BOX! NO MODS. NO FLASHED ROMS. NO HardSPL... NOTHING! STOCK!!! (for those overlooking the details in my previous posts) I have no doubt you guys (n hopefully a few girls ) will help me fix my issue. I'm just REALLY anxious for it to happen sooner than later!
Have you tried downloading the official rom here on xda and renaming it to TOPAIMG.nbh and update using the sd card method?
Here is the thread:
http://forum.xda-developers.com/showthread.php?t=600339
The download is in post #1
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
You can flash hard SPL the same way by renaming the .nbh file to
TOPAIMG.nbh
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
Actually that is supposed to be an officially signed rom. If that is true it will work with the stock spl. It will either work or it won't. Also, as stated in the response after yours, you can apply the hardspl via SD as well.
hi
I have got a bricked HTC ELF with a tri-colour screen.(red, green and blue). I did try matty.exe and found that cid is locked. g_cKeyCardSecurityLevel = FF
I dont have the original firmaware backed up. and could not find anywhere on this site and internet.
device id: ELF010050
cid: HTC E11
IPL 1.17.002
SPL: 1.17.0000
Is there any way to find the original rom or is there any way to unlock the cid and then just put any rom on it? I dont have the working pda or wm device to do goldcard method. I know there is way to do the goldcard method without the WM device but then I need a desktop or laptop with a PCI or internal cardreader installed whereas I have got a usb card reader.
can usb card reader do the goldcard method without the wm device?
any suggestion will be appreciated since it has been almost 3 years for me to get my device back to life.
regards
plz suggest.
regards
Hi mate,
All info you need is in the stickies and /or using search function. You need to unlock cid and flash custom rom. BTW tri-colour screen is called Bootloader.
Ps: there was no reason to open a new thread for that ...
hi
thanx for the reply
I have been reading the stickies but could not find
the specific soultion for my problem. can u send me a link or step by step instruction?
regards
Moved to general as this does not belong in development.
There's no need for a step by step guide, all the information is in the wiki or stickies.
hi
I have runout of options and tried almost all. still no success. I was asked to
read stickies which I did but still no use.
no one seems to be answering the question. haha
anyway I have not given up hope.
regards
Yea!! That's the spirit
I can answer to the card reader: as far as I know it has to be an on board reader, otherwise it masks/hides something with the cardid.
hi
hmmm. so that means cardreader option has gone too. haha.
anyway thanx for letting me know that.
so the only option left for me is too wait for someone to send the original
rom so that I can download it and put on my HTC P3450.
regard
I wouldnt hand around for too long waiting for someone to upload the stock firmware, it may never happened to be honest.
Do you know the original operator for the phone? It is possible, at a push, that it may be lurking on a website still, just hard to find. That could possibly yeild a result, hopefully.
If you post, I may have a look - but again, I can't promise anything!
captainstu72 said:
I wouldnt hand around for too long waiting for someone to upload the stock firmware, it may never happened to be honest.
Do you know the original operator for the phone? It is possible, at a push, that it may be lurking on a website still, just hard to find. That could possibly yeild a result, hopefully.
If you post, I may have a look - but again, I can't promise anything!
Click to expand...
Click to collapse
What's the damage if he tries all the roms, one after the other ? If there's none, gogagogi might get lucky
His phone is still CID locked. I guess it could potentially be a brick. I think, that or it won't let you flash the rom at all. I forget which - been a while!
gogagogi: Have you tried seeing if you can flash ipl/spl from SD card - never been in the position you're in so just curious.
Hi
yes it is cid locked. I did try to flash few stock roms which I thought similar to the rom I have got
on my device through usb data cable but no luck. after 2% or 3% is says invalid vendor ID. then I tried through micro sd card but same result.
then I tried unbricker rom through usb and micro sd card but same result.
even I tried to change the vendor id through a softerare called xvi32. that is
a hex reader. open the .nbh file and change the vendor id but the result was no good. it said " the file or image has been corrupted"
and I never tried to flash ipl and spl.
regards
can you give the IPL/USPL a go to see what happens? (its a link to it for you)
Also, whats was your opertor, not sure if i missed it.
hi
when I bought it, it was on T-mobile. but it was sim free. thanx for the link.
I will have a look.
regards
t-mobile uk sorry or something else?
hi
it was on T-mobile NL.(netherlands).
I did have a look at the link u sent it to me.
after reading it, I found out that Microsoft ActiveSYnc has to be green first.(connected).
whereas it can not be connected, if the device is stuck on bootloader so this option has gone too.
the only option so far is, either I find out the original rom or if I can find out some matty.exe commands which can help me unlock the CID so that I can put any rom.
matty.exe is working fine so far.
so what do u think?
regards
gogagogi:
I don't appreciate the message you have sent to my personal in box to be honest, You're lucky I am replying to you at all!
When in bootloader does it say RUU at the top right? And does it pick up USB connection? Have you tried to flash via SDCARD the IPL/SPL roms?
I have a job, a daughter, and a live out side of XDA. If I do not reply to a thread, it means I am thinking, have missed it by accident, or am simply just too busy. I do not get paid to be here, I am not a moderator, I am just a member like yourself, I do not expect to get private messages hassling me to reply to a thread.
The Elf isnt even my main device. I use a HTC Hero (Android), and have done for quite a long time now. I look in here simply to help out other people who are still using this device.
Thanks, Stu
well it does say ruu text at the right top corner and it does say usb at the bottom.
as I said it does connect through Matty.exe.
well I did not mean to disturb you. I was just wondering cuz u were replying me before and then just stopped.
so mate you just chill.
ignore any previous questions from me.
regards
OKay, as the ruu is there, you should still be able to flash a from that point - I have done this a fair few times.
Have you tried the IPL/SPL yet?