Database Users

Someone HELP Protocol None Radio None

Hi all:
I recently started having problems with my Jasjam and yesterday after flashing it with Hermes MRH4.5.1 it stopped working altogether. When i look at device information it gives me Protocol none and Radio None. I am also unable to charge and/or connect it to the PC with USB cable.
Before the flashing it used to lose the signal. It also used to lose my email settings.
Can anyone please help. I would really appreciate it.
Regards,

Try to reflash back to a stock rom using sd card method. Don't tell me you dont have hard spl installed cos thats just nutty...
If not go to the upgrades section and find the thread "Hard SPL... or how not to brick your phone", find page 116 and use the sd method to HARD SPL YOUR PHONE....
Use pretty much the same method to upgrade to stock rom then if that works, flash whatever you want...
This may or may not work as there are a growing number of people out there who loose their radio and CANT RECOVER.
Hope you will be lucky... Cheers...

I have a hard SPL. I tried to do what you said with the original JASJAM image but got stuck in the third step (GSM). The mobile just hung there and didn't continue....any help?
Thanx

Sorry, it sounds like you may have a true brick, you should be able to flash a cooked rom on though to use as a PDA. Try a search on the forum for "no GSM" and see what others are suggesting as there is probably nothng more you can do to your radio to destroy it. Bad luck .
As I said though DO try a non radio os as you can still get all your information off and use it as a PDA. Get some use out of it.
Cheers....

hermes brick... no rom.. wont boot using PB

my friend owns an 8525 and all of a sudden it stopped working (cant make/recieve calls and text messages). i tried doing a hard reset and it didnt work. he called att and the tech guy told him that his phone needs to reinstall the rom, which also didnt work. he bought a new phone and gave me the hermes so that i can play around with it. i tried installing wm6 on it and at 15% the update stopped.. and the phone reset itself. now.. it doesnt have a rom installed and keeps on going to the tricolor screen. i tried the unbrick method (in the wiki) several times and still no luck. it keeps telling me that i dont have enough ram but the booting still wont start. what are my other options for fixing this?... my kaiser was bricked before and i did the unbrick method for that and it work.. i havent tried that yet but is there any chance that it will work..?..
he doesnt need the phone anymore but hes hoping that itll be fixed so he can use it as a backup phone.. so.. yea.. any other ideas for ressurecting an old friend?
thanks!!

Sounds like the radio rom is dead.... Whats the SPL? You have a chance if it has Hard SPL installed - should say SPL - 2.10 olipro.
If so, try flashing a stock rom first, then a radio only rom. If you get no love, flash a cooked rom on it. I'd do it using the sd card method.
It should work as a PDA if you can't flash the radio, but its a brick cos no more phone calls...
If he doesn't want that, he could sell it on ebay for spare parts...
Cheers...

I just went through a similar situation last night. I am running dvh_79's v16 (build 19965.1.2.3) Lite. I added his HTC Today Plugin from the sdauto zip file but didn't like how the Today plugin slowed down my phone, so I uninstalled it and that's when my radio took a dump.
I used the instructions in the Hard SPL forum post #116 to unbrick it using the same rom and radio .nbh files and it went off without a hitch.
The first thing anyone should flash onto their phone is Hard SPL v7. Even before any skins. It won't make you 100% safe from bricks, but I'm damn glad I had it on there this morning while I was reinstalling my phone.
BTW ultramag69, I saw a lot of posts by you in various threads talking about unbricking a phone, and correct me if I am wrong, but if I have olipro 2.10 SPL on my phone (which I do), is it possible to initiate an install of a ROM image without being able to successfully boot the OS on the phone? Does Olipro automatically look for HERMIMG.nbh on the SD card? That was a point of confusion for me at first until I ran the HARDSPPL.exe file, but then again my phone didn't brick to the point I couldn't boot the OS.
What are the choices if you cannot boot OS? Are there any that can be performed from the bootloader itself?
Thanks.

well.. i did the kaiser unbrick procedure.. the mtty thingy.. it kinda worked. after that i installed the dopod wm6 rom... it handled the wm6 well---for a while.. after booting, the phone would turn off by itself (w/ 100% battery of course) or even restart itself..
sometimes it will stay on and be "fully functional" (w/o the calling and messaging still...) but somehow freezes when i look at the device information, specifically in the page where it displays the imei (which is missing btw...)..
the "phone" function doesnt work either, as it doesnt show the dialer.. and then after a few minutes, the phone finally freezes...
idk why this happens.. i tried installing other roms but the rom update always freezes. i tried 4 different roms already... so i had to do the mtty thing again...
(i have hardspl installed)

Codevyper, IF YOU HAVE hARD SPL INSTALLED, yes you can run the os flash. Just put the sd card in and reset. As the Hermes is going to the bootloader anyway it will recognise the flash file "hermimg.nbh". I've successfully fixed my phone when thats happened.
akosiryan, it sounds like you may have a corrupted radio rom. This is not gonna make you happy but this is ,at this point, almost 100% unbrickable. You could try to flash a radio only rom - no os, just the radio - but if it gets stuck and you've tried the stock rom then it looks like its a permanent brick...
You should be able to use as a PDA if you don't play with the phone functions though...
Just as a last shot, you could always use MTTY to check for bad blocks BUT this requires you to downgrade the SPL to 1.10 olipro to fix if you do. Please note though that sometimes the carrier does give you a couple of bad blocks to "brand" it as theirs...
Best of luck.

ultramag69 said:
Codevyper, IF YOU HAVE hARD SPL INSTALLED, yes you can run the os flash. Just put the sd card in and reset. As the Hermes is going to the bootloader anyway it will recognise the flash file "hermimg.nbh". I've successfully fixed my phone when thats happened.
Click to expand...
Click to collapse
Thanks ultramag69! I am indeed running olipro 2.10 on my phone so it makes me feel better knowing that if I can get the nbh on the card, then I can flash the ROM that way.

oh well.. me and my friend decided to sell his phone on ebay or sumthin..lol.. so its not a problem.. ill try to do one last step tho.. like flashing the radio only rom to see if itll work.. but i dont really care anymore.. lol.

No problem... If the Ebay from where you're from is like Aussie ebay, you should get approximately 1/2 to 2/3 the price that the working models go for. Generally the price goes up about 6 hours before the end of the auction with the price skyroketing in the last 10 mins... I'd probably give it a few days on Ebay to make sure people see it....
If you do get the radio rom working, Hermes (jasjam/dopod 838 pro) go for about $250 - $350Aud in Oz.
Cheers...

ok then! thanks

herm300 dead

Hello i try to unlock herm300 mda t mobile and spmthing goes wrong, and i need help, when i try to pover on. on scren shov mee m05 ,s04 b06 ,d1,21 no gsm, and show me logo t mobile this is end, is hangup,when i put in boot mode i have on the screan 4 color, and on display herm300 i pl-1,01 and herm300 spl-1,04., i try update but no sucess. Thank you.

I should have a sticky with this post , download and install the original carriers rom, if it was originally on o2 uk then use that rom. Ignore all the prompts saying tick if you have an active sync connection and tick them anyway and flash the rom, then hopefully your device will come back to life

the wiki is a vast source of info , if you tried looking on there all of these questions are pretty much answered
Try flashing the t mobile rom from here
http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions

Apologies for asking, but i've been round and round the site and I keep confusing myself as to what to use. I keep thinking I have fulfilled all the right tick boxes then I realise the ROM is for WM6 ... and I've only got WM5 at the moment. Or that its for a different version of the Hermes ... and I wasn't sure it would work on my handset.
I am wanting to flash my rom, should I use the T mobile one or some other one. I have an O2 sim in a T mobile Vario II.
I was also wanting to upgrade to WM6 but not sure if I should try and upgrade that first then flash the rom.
I've unlocked using a v3 unlock from here and I have used the Hard SPL-v7
Can somone advise me as to either which Rom to use or link me to where I can upgrade to WM6, and which way round I should do it.
Thanks.

Since you have unlocked and Hard SPLed your Hermes it doesn't matter what rom you use.
For personal preference though, I use the sd card method to flash the ROM as you get fewer problems that may "brick" your device. seeing as how you have Hard SPLed your Hermes try this.....
1. Format a 2Gb or less sd card FAT32. Copy the .nbh file of the ROM you want on it. Rename to hermimg.nbh .
2. Insert card into Hermes and go to bootloader - hold power button, OK button above the flywheel and reset with stylus. Hold all buttons in until you get to tri-colour screen A.K.A. bootloader.
3. As long as you have followed the instructions and have no spelling mistakes, follow the prompts.
JUST MAKE SURE YOU HAVE GOOD BATTERY CHARGE. You can't charge the battery while flashing.
I find that the only way to stuff up the flash like this is to reset with the stylus halfway through the flash (or have the battery die) so its safer.
As for ROMs, the ROMs you mentioned are stock ROMs. They are full of bloatware and tend to slow down your Hermes. Look in the WM06 part of this forum to see the newer WM6.5 cooked ROMs. Do some reading to see what you want (I believe theres a sticky at the top with about 50 WM06 roms) and make sure to read the last few pages as there are generally any problems and/or resolutions there.
Happy Flashing...
Cheers...

Many Many Thanks.
If I read this right. If I flash using a WM6 rom, will that give me WM6? I know that sounds stupid that I don't know, but I have found some comments really ambiguous due to some techno geek speak... I'm trying really really hard to find stuff and understand. I previously thought it would just change stuff behind the scenes.
Thanks again. I'll try it tonight if I get the chance.

Pontoon said:
Many Many Thanks.
If I read this right. If I flash using a WM6 rom, will that give me WM6?
Click to expand...
Click to collapse
yes this will give you WM6 .. and there are many great versions out there.. just find one you like by trying many of them or just look at some threads and flash.. but remember the rom must be found in hermes section .. do not flash it with a rom made for other devices hehe.. well good luck upgrading we're sure your gonna do great..

Won't get a chance to do it till the weekend now, Beer got in the way last night. However I'll have a go on Sat, which gives me time to go research the ROM's
Thank you! You're a star.

Okay next question.
Should I flash the Radio ROM before or after Flashing my ROM?
Also someone recommended that you should flash a stock ROM first, then a radio ROM then my chosen ROM (I think I'm favouring the Faria32 at the moment and its that thread i found the info on.)
Is there any point to this or should I go for the ROM I want and worry about the radio ROM later. ...

leave the radio alone unless you have truly **** reception on the vario, safer to just flash the rom OS(operating system or windows if you prefer)
Saying that though i have flashed my devices at least a 100 times each and had no problems, main thing to worry about is power, so make sure the battery is charged fully and the electric meter is topped up
You should only flash a stock rom if you are using a big storage rom or you have had hangups and slowness of your device before hand. There is a ATT stripped rom with no radio in it that i use from here, think that might even be in the faria thread.
Anyway try flashing the faria rom then if it is acting sluggish or hanging just flash a stock rom then flash it again with the faria rom
Good luck and happy flashing +
XDA-Developers the only place you can flash as much as you like and the cops dont arrest you

I stayed up wayyy past bedtime last night and flashed my rom.
Colour me happy.
I've an all singing all dancing working phone... though i lost settings when i reloaded my backup... but then finally managed to get them from O2 again... though they had "idiots r us" on duty this morning.
Though MMS still seems to be having problems.... I'll trawl a while and see if I can find a solution to that... though I think its a case of O2 just not allowing it cos its a Tmobile handset. grrrrr.

Download a version of Arcsoft mms composer and install to the hermes, NOT sd card. Run the service wizard, if your rom has it, and that should fix the problem.

Okay. I followed instructions and downloaded Arcsoft. I then tried to run the O2 settings on it from O2UK_Mobile_Settings cab. It doesn't seem to have fixed the mms settings.
I've tried manually typing in various o2 settings which I've located. I'm not sure if I've missed something important or not.
I don't think i have the service wizard on my phone, but having only just been researching flashing ROMs for the last couple of weeks I'm still on a steep learning curve. So if its liable to be part of the Faria 32 Rom and i've just not found it can you point me in baby speak to it.
Appologies for being thick.
I have been trying to find the information on the site, however the search engine doesn't seem to like mms as a seach term... and when i do get stuff up it seems an awful lot of folk asking for help... or its advice for other operators.
NB I have phoned O2 about this twice... and I find it increasingly frustrating being told that they'll send me the settings straight to my phone, which failed doing it on the net so why would it work for them? then they emailed instructions... which involved directions to the automatic setup... which I'd already tried. Then they sent the Mobile Web settings and how to set up my email... none of which I asked for, I asked for the MMS settings. Please tell me someone has the right settings which work and don't make me have to deal with them. I'm sure I speak a different language...

I can't remember if Faria's rom had it in there, its pretty old now.
Do a search for network setup cab. Just do some reading to see if it is ok for you as some are country or network specific, a case in point is Circ_au's setup wizard, Australia only.

I've already tried using the O2 settings cab i did find, as I previously mentioned.
I was hoping someone had advice or settings which definitely work so I could establish whether it is a phone prob or an O2 problem.
I have been directed here but that didn't work either.

I've been on the phone to O2 again (I hoped 3rd time lucky... FAIL) but got the same instructions and the inability for someone working there to understand I have followed instructions, and I do understand how it works... and no the "automatic settings" are not working and no you haven't sent me the mms configuration ... the GPRS settings are not the same thing... wimper...
The outcome of the phonecall was that the person at the other end of the phone decided it is entirely to do with my handset and that i need to speak to TMobile.
.. having unlocked my handset about a year ago and having recently flashed my ROM. I now have a very happy phone and its makeover is spiffing, I don't think it will be a Tmobile thing. ... cept I still don't get MMS. I keep getting a message "error synchronising" when i try a send/recieve.
Is there something I'm missing? I've tried and O2 settings cab and that didn't work. I've been on filesaveas and tried their settings still no joy.
Is there some form of wee thing i'm missing that Tmobile have hidden in there that would prevent me from using MMS? Or is the person at O2 BSing me ... cos they obviously haven't got a clue?
Any instructions or advice welcome.

Okay update is that I spoke to O2 again and got them to check my mms is set up and that my number has been properly ported across. Just in case. According to them all was good, but just in case they were going to switch off my mms then switch it on again and see if that works.
I've run through some settings (after waiting an hour to make sure they had plenty time to make sure they had finished fiddling.) and still no luck. still getting "error synchronising"
any more suggestions? I've a feeling there may be something somewhere that is really obvious and i'm missing something.

More update. Someone suggested that the porting problem may have stemmed from Tmobile not setting up their end of the porting of their number properly. This person managed to sort something out with them, so I phoned Tmobile to see what they can do for me.
... 15 min later and I'm no further forward, however the guy was really really keen to help and was trying to suggest idea's. Eventually I admitted defeat though he seemed really disappointed not being able to solve my problem. It was kinda sweet.
So as long as we trust the folk i've spoken to, O2 and Tmobile have got everything sorted... so it should just be a phone problem... most likely my settings
but its still not working. I'm still getting an error synchronising message when i hit send/recieve and nothing is sending from my phone.

Okay. I'm such a noob!!!
Forgot to hard reset after flashing my rom... I appear to be having limited success MMSing now. I say limited i've a couple of mates getting the weblink rather than the picture, but at least I know it isn't a phone problem!!!
Hopefully my witterings will help someone else with similar problem.
Thanks for all the help.

Herm300 flash
Hi friends, I really need your help now 'cos i just messed up my phone Herm300. Actually the network service was out and i attempted to flash the ROM with the hope it will solve the problem then it got stuck in the four color screen showing HERM300, IPL-1.01 and HERM300, SPL-1.40.olipro on the top left of the sreen. Hard and soft reset would not help. i used the RUU_MAINENTRY. kindly help me recover the phone. Thanks

Please help - bricked XDA Orbit II

Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers

Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan

Did you do soft reset

alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...

Hi Nik
I have tried just about every kind of reset, nothing has worked.

Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon

You have not posted in the wrong forum look at my signature!

Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]

Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon

jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend

have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.

Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon

Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon

what is ur bootloader screen says now?
IPL...
SPL...

Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?

Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.

oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon

bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon

jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...

Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7

How to flash from SD card ?

I know apparently this isnt the best way to flash your HD2, but im stuck without any access to windows. (mac user)
i cant seem to find step by step instructions on how to do this properly....
is there a link somewhere i can get to so i can figure this out? isnt it as simple as copying the custom.nbh file to the root of my memory card, and entering the bootloader screen?
Sorry for all the noob questions.

take ruu_signed.nbh, copy it to sdcard formatted fat32 (2gb cards seen to work best) rename it leoimg.nbh, boot to bootloader and it should detect the image and ask if you want to flash.
it still requires hspl, unless you have a goldcard(easier to borrow a pc for two minutes to apply hspl than make a goldcard)

the phones already been flashed with hspl.
i just want to change the rom!
Thanks for the tips im going to go for it right now

newnoise1024 said:
the phones already been flashed with hspl.
i just want to change the rom!
Thanks for the tips im going to go for it right now
Click to expand...
Click to collapse
Hi
One advice you have to remember is DO NOT flash any official rom with this method. If you do it will replace the hspl and you will be stuck.
Good luck

sabes143 said:
Hi
One advice you have to remember is DO NOT flash any official rom with this method. If you do it will replace the hspl and you will be stuck.
Good luck
Click to expand...
Click to collapse
True, flashing a stock rom via sd card will overwrite hspl with the new stock spl, but you will not necessarily be stuck. That used to be the case before hspl2, as the original hspl only worked with spl 1.42.0000. HSPL2 now works with 1.42.0000, 1.66.0000 or 2.08.0000 spl's.

or just throw your mac away and buy a PC

What many forget is that you actually need an SD card and not SDHC, as those will not work.

understand u already flash hspl,
microSD / microSDHC will work as long it is formatted with FAT32 fs.
just copy the *.nbh to SD root & rename it to LEOIMG.nbh.
enter bootloader, follow on-screen.
if bootloader cant find any rom image, run scandisk & try again.
gd luck.

I just flashed this rom.
It seemed to be fine. It installed and looked a-ok.
I had a look around and every thing looked as it should.
I added "26.4 column Start menu.cab" and now the phone won't reboot at all.
It gets to the HTC white screen, and then hangs.
Any ideas?
Is it a conflict between the 4 columns app and the ROM?

url_paul said:
I just flashed this rom.
It seemed to be fine. It installed and looked a-ok.
I had a look around and every thing looked as it should.
I added "26.4 column Start menu.cab" and now the phone won't reboot at all.
It gets to the HTC white screen, and then hangs.
Any ideas?
Is it a conflict between the 4 columns app and the ROM?
Click to expand...
Click to collapse
when you say "just flashed this rom", what rom?
also, did you read ALL the first few posts in the chefs thread? chances are it requires a specific radio version
either that or you didn't do a hard reset after you flashed.

apologies, I replied in here when I thought I was in the HTC Energy thread.
The device rebooted after the flash.
Does that not count as a hard reset?

samsamuel said:
Is it T Mobile usa? if so, then you have flashed an incompatible rom.
tmous (T Mo US) phones will opnly take roms based on 2.10, the rom you have installed is 1.66 (D 1. 66. Kumar)
Kumar has a rom in the Tmo US section based on 2.10, you should use that, not the one in teh normal hd2 section.
With power off, press and hold "volume down", tap the power key and continue to hold vol down until you get the three coloured screen, connect to usb, wait for word 'serial' to become 'usb' and flash a compatible rom.
Click to expand...
Click to collapse
I've just been digging through and saw this, I have the 3 colours and USB.
Gonna try and reflash and see what happens.
These forums own!
edit: re-flashing it went the same way, would hang on boot.
I've gona back to using:
_HTC HD2_RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
for the moment.
I'll look and see what it is I missed that stopped the energy rom from working as advertised.

Try installing the recommended Radio
url_paul said:
I've just been digging through and saw this, I have the 3 colours and USB.
Gonna try and reflash and see what happens.
These forums own!
edit: re-flashing it went the same way, would hang on boot.
I've gona back to using:
_HTC HD2_RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
for the moment.
I'll look and see what it is I missed that stopped the energy rom from working as advertised.
Click to expand...
Click to collapse
I ran into the same problem and all I had to do was to get the phone into Bootloader and then flash the radio recommended by ROM Cook.

also the same problem
I have also this problem, but I think it's in the rom, when I installed the rom, everything seems ok, but after a reset, the screenthat I get is the white HTC screen.
After a hard reset it is ok, but after a reset it is the same problem.
Then I thought, i take an older rom, but when I've installed the rom he is automatic installing the cab file's at the end of the installation, and he's going to automatic reset the HD2. After the reset I have the same problem as with the new rom.
So the biggest problem is that I can't install another rom or radio because the rom don't start for 100%, and when I do a hard reset, after the reset at the end of the installation I get the white HTC screen.
What can I do, can I fix this problem?

groot321 said:
I have also this problem, but I think it's in the rom, when I installed the rom, everything seems ok, but after a reset, the screenthat I get is the white HTC screen.
After a hard reset it is ok, but after a reset it is the same problem.
Then I thought, i take an older rom, but when I've installed the rom he is automatic installing the cab file's at the end of the installation, and he's going to automatic reset the HD2. After the reset I have the same problem as with the new rom.
So the biggest problem is that I can't install another rom or radio because the rom don't start for 100%, and when I do a hard reset, after the reset at the end of the installation I get the white HTC screen.
What can I do, can I fix this problem?
Click to expand...
Click to collapse
RTFM. These constant posts about white screen hangs are really getting frustrating. Does nobody follow the forum rules of searching any longer? There's nothing wrong with the rom, the user on the other hand I'm not so sure of.
YOUR RADIO VERSION IS WRONG

url_paul said:
I've just been digging through and saw this, I have the 3 colours and USB.
Gonna try and reflash and see what happens.
These forums own!
edit: re-flashing it went the same way, would hang on boot.
I've gona back to using:
_HTC HD2_RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
for the moment.
I'll look and see what it is I missed that stopped the energy rom from working as advertised.
Click to expand...
Click to collapse
If you bothered to read even just the last 5 pages of the Energy thread you would have seen probably 20 mentions of the problem. Energy rom won't work with a x.xx.51.xx radio.