For some reason, my brand new HD2 cant log itself onto my MyPhone account no matter what I do. It always gets stuck at step 4/6 on the MyPhone setup. It just stays on that screen forever until I finally have to kill the process. Ive updated Myphone to no success. Ive tried over 3G and Wifi and Activesync but none works. My previous phone, an AT&T Tilt, has no problems logging on. Do any of you have any suggestions? Thanks.
Adam
Hi, A couple of thoughts. Does you HD2 show up as a connected phone in your MyPhone account on the web? I can't remember if the client can do that itself or if you have to add a new phone on the web. Could TMobile have blocked access (unlikley i'd have thought). I did notice that there is a new MyPhone client that installed on my device today but it works flawlessly (or the same as before to be precice
Sorry I can't be of more help.
cMMY69 said:
Hi, A couple of thoughts. Does you HD2 show up as a connected phone in your MyPhone account on the web? I can't remember if the client can do that itself or if you have to add a new phone on the web. Could TMobile have blocked access (unlikley i'd have thought). I did notice that there is a new MyPhone client that installed on my device today but it works flawlessly (or the same as before to be precice
Sorry I can't be of more help.
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No, it doesn't show as connected as it's the first time setup. The phone adds itself. Marketplace works so I know that the login info is correct. I wonder, are any other TMO US users having problems?
Well, the updated client fixed the logon issue, but now its stuck at Authenticating during synchronization...oh well.
hey there... try to soft reset (restart) your phone... it does wonders some times... this is how myphone was fixed on mine
Do all the steps people already mentioned and check your Account information again in menu - account
I had the issue with SWYPE that my password wasnt saved but i gota different erro.
Just to make sure you entered the correct details.
Or try to connect via active sync and then open myphone on desktop pc.
I could sync my phone on the flywhen i first used it and it also is shown on thedesktop version of myphone.
Related
When ever I click sync in Windows live it comes up as failed. I get my e-mail but my contacts in messenger aren't synced. In windows live on the PPC it only shows 4 of my contacts compared to the about 30 on my PC version.
It's not like I use Live anyway, I'm more of a Yahoo user but since Yahoo doesn't support their ppc client anymore I decided to go back to MSN since my Yahoo contacts are available on my PC MSN.
So, does any one know of a registry hack to uninstal and do a fresh install of Live on the Mogul.
Thanks
Same problem here
hi,
as Pocket MSN is replaced with Windows live in WM6, I believe this is a common problem that a Majority of folks are suffering around the world.
Use Google, and see.
I've been trying to Sync my 311 contacts for the past month, but NO WAY!
also, when I become online, and any of my buddies is online, I will still see them as offline. it's always like this: "0 Online". "217 Offline" (Since the rest failed to sync), even though I'm chatting with some of'em and they are ONLINE.
Note: Synchronizing 217 contacts happened successfully (Once upon the time) and as I wasn't able to wait more than 2 hours, I decided to disconnect and go, when I tried to sync again it failed. also, it failed everytime I tried it before this ONLY half-successful experience.
I've tried to sync using the USB cable which is connected to every available internet ISP. i.e. Dial-UP, DSL, also tried the phone's WIFI, GPRS. all in vain.
I've noticed that - during the sync proccess - synchronizing folders is successfully, also, when I check "e-mail messages" in the sync options, they sync successfully, but the FAILED thing comes along with CONTACTS. also, recently, PERSONAL SETTINGS are failing to sync.
therefore, the help of an expert is needed. as this is a global problem, and I don't think that microsoft will provide us with the solution soon (not in the current generation of software)
another question: when I use resco file explorer and bluetooth, how to see my desktop computer under "my network"?
in other words: is the known lack of profiles microsoft bluetooth stack resolved yet?
I installed the provided DUN profile, but what I need isn't DUN, btw, it also says OBEX doesn't exist when I try to recieve from any normal mobile phone (for example Nokia or so)! is that normal?!!
HTC PROPHET, WM6 Prophet Touch by Gullum
ROM Version 4.0.0.0 WWE
Radio Version 02.47.21
The folks at microsoft have identified this issue and have found not a solution, but a workaround to this problem. Go to the following website if you want more details.
https://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=2467855&SiteID=65
Basically, all you have to do is switch your live account and thal'll reset all your settings and contacts. Note that this is not a solution but it works. You can connect to messenger and your email account as long as you don't close the application, so if you have enough memory you can always leave it running in the background because if you close it and try to sync again it'll fail
Hope that helps!!
I've Got the Solution!
Hi Friends!
I've owned HTC Touch recently & Using Windows Live.
I've faced the same Sync Problem there but now got hte solution & is working fine.
here is the process:
Open Windows Live on your device and click Menu - Account Options. select Switch Account and follow onscreen instructions.
Also Tick all 3 options which comes after entering ur Windows Live ID And password.
Not It Works Fine.
Enjoy...
alabij said:
When ever I click sync in Windows live it comes up as failed. I get my e-mail but my contacts in messenger aren't synced. In windows live on the PPC it only shows 4 of my contacts compared to the about 30 on my PC version.
It's not like I use Live anyway, I'm more of a Yahoo user but since Yahoo doesn't support their ppc client anymore I decided to go back to MSN since my Yahoo contacts are available on my PC MSN.
So, does any one know of a registry hack to uninstal and do a fresh install of Live on the Mogul.
Thanks
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Click to collapse
We just received new Sprint Moguls at work to replace our aging BlackBerries. I am having a couple of really bizarre issues with my phone when it comes to getting my email.
First, it sometimes seems like it won't actually sync when it goes to standby after a few minutes, I have to wake it and manually sync it to get it going.
Second, and the first issue may actually tie in to this, I have my phone set to to sync with Exchange OTA. I noticed this morning that I had not received ANY emails since Friday evening, which is abnormal (even if I did a manual send/receive, nothing came through). I got out my laptop and opened outlook to check my email. Immediately after that, all the email came flooding into my phone as well. As long as I kept Outlook open, the email would come to my phone pretty much immediately too. I just shut down outlook now so we will see if it syncs but I don't think it ever has when Outlook was closed.
I'm running the Sprint 6.1 updated version of WM FWIW.
Which exact sync method are you using? ActiveSync Direct Push (As items arrive)? or another sync program?
Have any other devices used ActiveSync sucessfuly prior to your tests with the Sprint 6.1 Mogul? If not, it could be an issue with your Exchange ActiveSync/firewall setup.
dfrank said:
Which exact sync method are you using? ActiveSync Direct Push (As items arrive)? or another sync program?
Have any other devices used ActiveSync sucessfuly prior to your tests with the Sprint 6.1 Mogul? If not, it could be an issue with your Exchange ActiveSync/firewall setup.
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Yes, active sync direct push. It has worked for other people I know. I am going to try setting it up again and enter the settings directly on the phone to see if that makes a diff.
I have confirmed that email does NOT show up on my phone until AFTER I open it in Outlook. I sent myself a test email, nothing showed up. I opened up Outlook and connected to our Exchange server, I had five new emails, some both before and after my test message, and then told my phone to sync again and all five messages showed up.
Another issue I have noticed, my calendar is not syncing either. I have several items that I have in my Outlook Calendar that are not showing up on my device. This is very disappointing so far. Things are NOT going according to plan. It's worse because I have been espousing the WM phones over our BBs for months and now all these glitches. :-(
I was finally able to resolve the issue. Problem apparently was with the exchange server. After someone mentioned that server 01 (out of 3) was crappy, I got them to change me to a new exchange server and presto, problem solved.
I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?
Are you sure you're entering your hotmail address correctly? HD2 should pick up on a hotmail or live address. What domain is your address at? If it's a different address set up for a passport it may not work
i think you should try thewindows live application from the marketplace. once you have it, you can sync mail...and probably.conracts too.
having the similar problem... my account is hotmail.co.uk and when i try to setup it says either pass or id is incorrect but i am 100% sure that pass is correct...is it something to do with .co.uk
help please!!!
thanks
As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.
johncmolyneux said:
As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.
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it dosnt work there either...same problem for me atleast
I hate to say this, but you must be entering the information incorrectly.
After entering the information in step 4, can you take a screenshot (use BsB Tweaks if you don't know how to do this), and upload it for us to check for you.
It works for everyone else, so it must be something you're doing.
Hotmail
Can get my .com to sync, but not my .co.uk. Maybe its .uk that as a problem.
I just added a hotmail.co.uk account and it worked for me. Strange problem this is.
Timax_50 said:
I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?
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Click to collapse
Hi Timax. I think I know what your problem is. I noticed you are with Tmobile, so am I and I kept running up against the problem where it gets stuck at stage 4 of 5! Very annoying. Apparently it's because Tmobile diverts the service via their proxy server. Follow the instructions in the thread below on post #2 and it should be fixed!
http://forum.xda-developers.com/showthread.php?t=599822
johncmolyneux said:
I just added a hotmail.co.uk account and it worked for me. Strange problem this is.
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what is the incoming/outgoing mail server have you used...what do you put under these boxes?
My hotmail was set up through LIVE and my inbos is just not being updated, unlike my gmail and outlook ones. I know this becuase I just checked my hotmail account on the computer and I have 3 new emails and this has not been updated on the phone. However when I press send/receive on the phone it does sownload the new emails. Anyone know a way of sorting this out, it's annoying having to do it manually everytime!
johncmolyneux you rock i had been banging my head for days trying to get my hotmail to work, and the answer was right under my nose. i just needed to update to the new windows live app. man i feel like a dumbass for not going back to basics before jumping into all the other stuff. Thanks a Million bro!!!
I have to agree that it's very hard to make hotmail account working properly, while Gmail, Yahoo! mail work fine.
I've tried so many times and everytime it behaves differently. Once it went through all the mails and get the first mail(many years ago) then stopped working. Once I setup through Windows live, it took me to the Windows Live web page then stopped at there...very frustrated...
Now, at last, it works like a charm--but I have no idea how I did it since I've done so many times, each time is a little different and I am totally confused...
Ever since i updated to the new 1.66 ROM i have been unable to sync my hd2 with hotmail. everytime i tried to set up a new email acct using 'mail' tab on home screen, they simply open up my browser and send me to the hotmail site.
using the window live app gives me the same problem. With the old 1.48 i'm able to sync email with my hotmail acct directly thru the 'mail' tab on the home screen w/o opening the browser. anyone else experiencing this problem?
Live Account
I'm having the same issue, except on ROM 1.48 (still waiting for ROM 1.66 in South Africa!) So perhaps not ROM specific related! Maybe a hotfix somehow changed this. I am running the SMS Update of 24/01/2010 which seems to have fixed the SMS stuck in Outbox issue.
I have updated to 1.66 and set up hotmail perfectly OK through the windows live app. It syncs every 30 minutes with no issues so far. Perhaps you have some other applications causing a conflict?
enping said:
Ever since i updated to the new 1.66 ROM i have been unable to sync my hd2 with hotmail. everytime i tried to set up a new email acct using 'mail' tab on home screen, they simply open up my browser and send me to the hotmail site.
using the window live app gives me the same problem. With the old 1.48 i'm able to sync email with my hotmail acct directly thru the 'mail' tab on the home screen w/o opening the browser. anyone else experiencing this problem?
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have the same problem, i have to setup manually
enter a non valid hotmail acc first, eg. [email protected]
then setup the rest manually, do not download mails at end of setup (it will fail anyway since it's not a valid acc).
upon setup finish, go back to your account settings & enter the correct hotmail acc, eg. [email protected]. then download mails
1 thing strange is that it scan thru all your emails in your hotmail acc, which takes rather long time even though i set it for 7 days emails.
hope it helps
1.66 here, and yes...same problem with Windows live and hotmail. Wont work at all. Ill redo the 1.66 now and try hotmail right after to check if it works, before i do anything else. Stay tuned...
TheRealBnold said:
1.66 here, and yes...same problem with Windows live and hotmail. Wont work at all. Ill redo the 1.66 now and try hotmail right after to check if it works, before i do anything else. Stay tuned...
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Worked perfect, now i just have to figure out what i installed to spoil it...
Same here...
TheRealBnold said:
Worked perfect, now i just have to figure out what i installed to spoil it...
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...so I guess I will have to do (another) hard reset...unless you are faster than me, which I guess
managed to get it working aft all... i simply ran the setup for windows live again... working perfectly now... weird... maybe there was something wrong with the hotmail website the last time? hmm...
enping said:
managed to get it working aft all... i simply ran the setup for windows live again... working perfectly now... weird... maybe there was something wrong with the hotmail website the last time? hmm...
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Yeah, I have noticed the same. Might have been some serverside changes or something at Microsoft, since it seems to be running fine now
same problems here. Just done a hard reset and still no joy. Going to flash another rom and see if the problem goes away
flashed another new rom and also a old rom that I know works and it still won't connect to live services.
It'll ask for user name / password, and then start doing it's stuff - d/ling contacts, inbox, folders - but this will take around 10 minuted for it to complete.
It'll then come up with an sync error and go back to the main page. Looking at sync status though it shows it as successful.
Hopefully it'll all be working again tomorrow as it does seem to be a problem at microsofts side
Hey All,
I'm getting issues with my messenger & e-mail "there was a problem signing you in to messenger. It may be the service or you may be in a place with bad reception. Please try again later"
The biggest issue I have is that I can't log in with my hotmail ID where I have all my messenger contacts it doesnt' work on the phone & on my laptop which has the error 80048820 i've tried everything to fix that error & it doesn't work on windows 7 messenger only works on older versions on XP & Vista which is weird. Also on my HD2 if I add another MSN ID it works fine, if anyone knows about this issue or is familiar please let me know. I have already done a hard reset but it's still the same.
Thanks
try the latest windows live version from Marketplace (it is free of course). It worked better for me.
p.s. are you sure you are writing the correct user name & password?
watheqh said:
try the latest windows live version from Marketplace (it is free of course). It worked better for me.
p.s. are you sure you are writing the correct user name & password?
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Hey, for the latest version of windows it asks me to remove the old one before adding the new one, how do I do that last time did it I had 2 messengers.
Also I am typing in the correct password I even changed it to a shorter password so that i'm not doing anything wrong. It's really a crazy error, like I said I can't even log onto msn on windows 7 but xp and vista works fine and somehow that's what screwed my messenger on the phone.
Just do a little search, there's a thread with many of us reporting that problem. No solution found apart from using the mail client instead of msn for accessing hotmail, and another IM client like IM+ lite for chat. Haven't spent ages trying various msn versions either though.
It's weird though I mean I have other MSN id's that log in, but just the main one I use for chatting doesn't work on the phone or on any IM app. It all started with Palringo I was using it for free and it worked fine once I purchased it for a premium it screwed up my MSN.
like i wrote in another thead. got hd2 but msn doesnt work on wi-fi it works ok on gprs or on data connection. does anyone know why its doing this?
Thanks