Database Users

async 4 error syncing with outlook

It gives the error-
Activesync encountered a problem On the desktop
Support code - 85010014
it fails only while syncing contacts and calendar info
Any ideas?

Mine stopped syncing with Outlook three days ago, and I can't see why. I've changed nothing. I get two error messages. "Desktop cannot access the necesary information", and "Not able to log onto the network". Both tell me to restart the desktop, or to contact the network administrator (me).
Are you using Windows XP? I'm wondering if one of their recent software updates is responsible.

Do you have multiple e-mail clients installed?
i.e. eudora, or thunderbird? ...
All of them seem to modify/replace the mapi32.dll (do a google on it)
Even if you don't it's possible the outlook install got corrupted from another application.
Easy way to fix this problem is in outlook, go under HELP do a "detect and repair" (be sure to close any other email applications PRIOR to doing this)
I'm running WM2005 /w AS 4.0.
After you do that, reboot and see how activesync works for you.

I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!

85010014 on Treo 700w
Sorry to post on a site that I have no business being on.... but I just wanted to thank Foxnolds for his fix of error 85010014. It worked like a charm.
Thanks!

Outlook ActiveSync Error 85010014
Just wanted to thank Foxnolds, his solution has also worked for me. Maybe this should be broadcast across the net, as there are many others like me almost about to give up on syncing their Windows Mobile 5 device!
Thanks again....javascript:emoticon('')
Mike

How to synchronize with Lotus Notes (+)

I've downloaded last version of Lotus Easy Sync Pro (4.2.3), but it doesn't support WM5 and i seems to me, that IBM stopped development of further versions
Does anybody know alternative products, which can synchronize data between WM5 device and Lotus Notes, particularly phonebook and diary.

Try this http://www.ianywhere.com/products/xtndconnect_pc.html

I would encourage you to try mnotes at www.commontime.com. I've used it for a couple of years with great success.

I've used Intellisync to link my Wizard with Lotus Notes 5.
http://www.intellisync.com/pages/Products/Intellisync-Handheld-Edition/

Intellisynch
Hello,
Do you know where I could find this intellisynch version plse ?
Thx.

Commontime mNotes works the best IMO.

I did try...
I did try, but for an unknown reason, the mnotes server does not start. I have the status : "mNotes Server: Error".
Would you have an idea ?
What is more, in the Communications Tab, the method is TCP/IP on the port 603. I cannot change it knowing the pocket pc (rw6828) is connected through active sync USB. I am lost. Thanks for your help.

I use Doublelook by Companionlink Software, it syncs the notes address book & calendar with MS Outlook. Changes made in either are reflected in the other, then outlook is synced with the MDA. Works well but only at your desk, it's not like a Blackberry where all this is wireless, in real time, that's a whole other kettle of fish.

I think commontime's mnotes is by far the best solution that I've worked with. Provided me with the fastest and most robust sync with lotus notes.

Lotus Easy Sync Pro 4.2.4 Beta support WM5.0 now
http://www.zenithcomp.co.th/application/discuss.nsf/85255e6f0052055e85255d7f005ed8bc/ea6e387bf63f7645472571c700345806/$FILE/Setup.rar

Thanks. I installed it and I am told when I start synchronizing that:
"Unable to connect to device. Verify that Activesync is running"
Useless to say that Activesync is running and that the device is seen as connected. Is there something more to do (on activesynch or easysyncpro) ?
Thx.

Can someone give me a link where I can download commontime plse, with a serial nbr ? I did from the commontime web site and it does not work. I am running Lotus Notes R5.0.12 and windows mobile 5 on my rw6828 ?
Thanks for your help?

While we're on the topic of Lotus Notes, does anyone know if it would cause harm or headaches to synchronise with notes at work (I don't know why we ever got rid of outlook! ) then, synchronise with Outlook at home?
I'd like to get my work appointments synchronised, and contacts (I have loads of friends email addresses at work but not at home).
Would be very handy - but I'm too scared it'll all go horribly wrong! :lol:

The only issue I had was making sure all the private items were tagged private. I didn't initially check for this and after the sync all my misc stuff was posted on my calendar for all to see, took some time deleting it all. But I do this now all the time & sync Notes & Outlook via Doublelook to my laptop at work and then to the home PC. No real problems other than our brain dead IS department won't let us acess the blackberry server to do it in real time but that's another kettle of fish.

Any help on my post plse ?
Would appreciate a link ;-)
Thanks !

Have anyof of you run into the problem where Outlook refuses to open because of this error " Unable to open your default e-mail folders. Unexpected error has occured. MAPI was unable to load the infoemation service nwnsp.dll Be sure the service is currently installed and configured."
I've tried most of the fixes that made sense that came up on google.
I use mnotes and it works perfect except for the email sysnc from Lotus. Thanks in advance for any help.

Have anyof of you run into the problem where Outlook refuses to open because of this error " Unable to open your default e-mail folders. Unexpected error has occured. MAPI was unable to load the infoemation service nwnsp.dll Be sure the service is currently installed and configured."
I've tried most of the fixes that made sense that came up on google.
I use mnotes and it works perfect except for the email sysnc from Lotus. Thanks in advance for any help.

Activesync and Outlook in Qtek S200-PROBLEM!!!

Hi everybody!
I have a problem with synchronizing my contacts, calendar, tasks etc. When I start Active sync, it synchronizes all the files (music, photos, etc) and programs but could not synchronize outlook!! I reinstalted several times Microsoft Outlook 2002 (which was on the getting started CD) but it doesn't help. When the synchronization is over, the following message appears, when I click on the Exchange message: "The server could not be reached.This can be caused by temporarly network conditions. Support code: 80072ee2"
On my PC, I use Outlook Express 6.0, maybe it's not compatibile with the MO 2002??
Also, I don't see any ikon of the MO 2002, I could not open it on my PC ( could not find it), but in the folder of Add/Delete programs is present (192 MB)!
The message on my device is: Exchange Server Synchronized: None.
I really don't have any idea what should I do to synchronize properly all the information.
Maybe someone of you had a similar problem and could share the experience.
I would be very grateful!!

Hi marbron!
First thing you need to do is sort out the Outlook installation on your PC. If you can not open it, it is not properly installed. Since you can't sync with express, you have to let Outlook 2002 replace it as your default mail program.
Second, when you created a partnership in ActiveSync, you must have chosen to sync with Exchange server directly (first V you get).
When device is not connected, go to File->Delete mobile device, then connect you device and create a new partnership. Make sure you uncheck 'Synchronize with Exchange server directly' on the first page.
Hope this helps.

I don't know why I still have problem with the Outlook. I delated the program and reinstaled it again, I delated the device on Active Sync and connected the device. The message was, that I could synchronize only files, music etc and not contacts, calendar, task because I don't have Outllook instaled...
During the set up wizard of Outllok there is a funny message, that the program will instal the following aplications: Microsoft Outlook 2002 and there is a red cross with (not available), but when I click:instal it does it properly only in one moment the system message appears: you don't have a disc inside, please insert disc (the disc is of course there!!). I have to click several times on continue and then the message disappears... Of course, again I can't find the program on my PC, only it appears on add/delate programs.
I really don't understand it. Maybe the version of Office that I have (Microsoft Office 2000 premium 9.0.2812) somehow creating a problem.... Or maybe the program on my official CD has problem (I don't think so, because Active Sync from the same CD is working ok)...
I really don't know what I should do.
Any ideas???? :idea:

So, any idea?? Could somebody suggest me what should I do???
Please!!!

Same problem
I am having the exact same problem. I tried various fixes but nothing worked. I can't sync my PDA at all now. It used to work ok but starting 10 days ago it simply stopped. The only think I did was using the Internet Connection Sharing applet. After using this applet - no sync at all. And the Windows Mobile Device Center (WMDC) in Windows XP displays a stupid message; see atachment.

marbron: It sounds to me like your CD may be damaged or dirty so some parts of it (namely the ones with Outlook) are not readable.
Try cleaning it and the drive.
In any case you should also delete the partnership from PPC side before establishing a new one.
Innovative: Internet sharing disables ActiveSync but should restore it when deactivated.
Did you try to reset your device? If you are using an unofficial ROM this may be a bug and you may have to hard reset.
Also how are you using WMDC under XP? It was my understanding that thing is for Vista only.
Any way, try AS 4.5 and see if that works better for you.

sync contact list without outlook

hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???

ahsin said:
hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???
Click to expand...
Click to collapse
Because or requirements at my job, we don't use Outlook. We use SyncML to sync contacts and calendar events with our internal server. Really nice being able to sync without hooking ot a computer and anyplace you have GPRS / WiFi access.
Here's a post where I put some info and links about it:
http://forum.xda-developers.com/showpost.php?p=1159992&postcount=4

i need an exactly same like palm desktop to sync my contact and calender when sync with usb cable

zzzzzzzzzzzz

any 1 have third party software that can sync contact to desktop to view and edit??
i have try uninstall outlook 2003 and activesync 4.5 many time, and the result remain the same

I have had the ActiveSync problem since 10/2006 and have not found a resolution yet. I have posted on this forum, tried all suggestions and tried everything except a Hard Reset. I still cannot get my Desktop or Laptop to recognize my MDA via ActiveSync even though my Desktop and Laptop recognize my MDA. I have asked for 3rd party software to update my Outlook address book and calendar and have not found anything. I have even asked if there is software to update/change the MDA PIM.VOL file via a desktop or laptop. Still no luck. I have researched this out and checked all possible sites. NO LUCK. I still have not given up. I continue to look daily for a solution other than a Hard Reset.
So, you are not alone. There are many of us out there. ActiveSync is a very poor application. Maybe someday we will find something to use instead of AS. The only think that is missing in the AS is the last 'S'.

Hey friends,
I dont know if this reply is useful for you. I am so new to this forum. I am using a Motorola Mpx220, but gonna get my Cingular 8125 within a couple of days. Anyways, when I was syncing my Mpx, I had the same problem. The solution I found out was(after a long research), while the phone is still connected to the computer, go to Start -> Accessories -> Modem link. In that "USB" connection, make it active and then deactivate. As soon as you do this your active sync will detect the phone and it will sync smoothly.
I have no idea why is it happening like this nor I dont know if it works with MDA coz my Mpx220 is running on WM 2003 SE. I can only check WM 5 after I get my 8125. If this reply help you guys in anyways, please let me know.
Thanks mates.....
Jish

So there is no third party "phone manager" like for example Oxygen Phone Manager for Symbian phones ?

Contacts backup without outlook
Try " Jeyo Mobile Companion" . Google for it. It can save the contacts + call log as well as SMS on your comp. You can restore/ update the it any time It doesnt sync though. Just use it for back up purposes. Very hand. You still need to connect that phone to the comp. and AS to recognize your device.
Trust this helps

I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.

asctony said:
I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.
Click to expand...
Click to collapse
asctony,
AFAIK, you still need AS to connect the PPC to any PC ( I cud be wrong). What you can do is to set AS not to sync your contacts and others and use another 3p software to update / modify contatcts. The prog - Jeyo mobile companion does just that + back up your SMS too. Which is very crucial, in many cases as they cannot be backed up through the regular way.

A serious replacement to Active Sync alias Windows Mobile Device Cente

I am really fed up with ActiveSync / Windows Mobile Device Center!
I just can't stand it anymore.
Are there serious and good replacement for it? For WM 6.5.5 and Win7 x64?
Since 2007 I am experiencing these 3 major issues, with any subsequent versions of ActiveSync (which is now called Windows Mobile Device Center, on my Win7 Ultimate x64 system)
1st issue:
After a restore on one of my 3 WM devices (two HD2 and one HD1 blackstone), I had to full resync each time: sometimes it takes 30 min, sometimes 5-6 hours: I ALWAYS AND ONLY include contacts, task and calendar, with default sync settings (no emails)
2nd issue
Apparently, without warning, any 3-5 days a message appears saying:
A change to the server requires full re-sync.
I do and sometimes all is fine, sometimes ALL MY CONTACT ARE REPLICATED on both my PC and my devices...as for today I got 6,000 contacts! (they should be around 1,500)...And I am forced to go through my contacts and remove manually all the duplicates.
3rd issue: sync is completed BUT CHANGES are NOT reflected on DEVICES!
Suppose I change contact/notes on one of my 3 devices and then sync. My laptop might or may not take in the change. But invariably I get the message Device connected, Sync completed!
Viceversa: I change the email field of a contact on my laptop: the changes are reflected on device 1 but NOT on device 2 and yes on device 3! Very random behavior...
Yesterday I have edited the notes (it is a field) of a contacts on my 2nd device. On PC and on my 1st device the changes were synced. On the last device NOT....sync was completed all 3 times, WITHOUT ERRORS but changes are not there!
This is irritating.
Please help and suggest a substitute to ActiveSync alias WMDC for WM 6.5.5
Is there any tool, even if it an expensive one, to replace it?
I'm not talking about IntelliSync, PocketMirror, etc which are
not replacing, just extending its functionalities...
I don't want any more trace of activesync on my laptop, I wish to have
a professional product installed.
Thank you
Saulo

I read on interenet about SyncML and another solution called DevilsPGD.
Any feedback about it? Is there a off-line version? I dislile the idea of having my data on a web server.
Thank you
Saulo

I forgot to mention that my main goas are to sync PIM data (Outlook data) e.g.:
- Contacts
- tasks
- calendar
Thanks
Saulo

Through the years it has always baffled me how so many people have had issues with AS and MDC. I can honestly say that I have had, maybe 5 ot 6 errors with it, and all were solved with a simple reboot of both devices. After that it would go for like a year or two without an issue.
I have been using WM devices since the dell axim was introduced (changing both computers and PDA/Smartphones as time progressed) and have always read of people having massive issues with it. I also consider myself a pretty heavy user of AS/MDC: PIM syncing, Office doc syncing, Note syncing, music and photo syncing (yes with windows media player), Pocket Quicken syncing, Mysportstraining and mypersonaldiet syncing, ewallet syncing, Quickbook syncing, Mylifeorganized syncing, Checklist syncing, and a customized program I had built that syncs my loan files with an industry software I use called Point.
With all of this crap being transferred to and from my various computers and my PDA/Smartphones I would have thought, based on reading other peoples' issues, I would have experienced more problems. But as I said, it has pretty much always been a painless experience. Even the issues I had were minor (one record wouldnt sync, or one conduit would not sync, but everything else did) and as I said, rebooting both devices fixed it everytime.
What is everyone else doing differently?

I use Jeyo Mobile Companion, and I am really happy with this program. Works well on Windows 7 with a lot of features.
Compatible with all Windows Mobile Smartphones and Pocket PC Phone Edition devices
Send, receive and search SMS messages from a Windows PC
Syncs new SMSs automatically
Sync user-created SMS subfolders
Chat over SMS using an instant messaging-style UI
View sync'd SMS messages in threaded mode.
Organize contacts in a Windows Mobile device's memory or on a SIM card
Universal contacts import
Powerful new data export capabilities
Manage call history
Backup and restore SMS messages, contacts and call history
Supports flexible XML export file format
Install applications and homescreen themes on a device
Customize your device's theme settings from your PC
Set device ringtones and audio notifications from your PC
Take screenshots of your device
View a device's system information
Manage running applications and processes on a device
Dial your phone from your PC
Support multiple-language UI
15 day free trial
Lifetime email support with purchase
Free upgrades to all dot releases with purchase

Dear Cirrob
I also use pocket PCs since 1998. 12 years. and always been with Active Sync.
But now I cannot accept that a sync is completed, no errors and in fact the new updated phone or cell phone is not there, on my device!
Also I edit some NOTES (notes field, within a contact) and these changes are not reflected on my PC.
I get no error messages! I have checked that the right couple (WindowPC - Device) are selected... a new contact is corrected sync, a old one, if edit, I have 70% chance is correctly synced and 30% chances it remain unchanged, either on PC or on Device...
Sure enough, if I make a hard reset, these issues are solved, the sync is perfect...But I do no want to make an hard reset every month.
Thanks
Saulo

Hallo
Does Jeyo Mobile Companion rely on Active Sync (like Intellsync or Pocket Mirror)?
Or is it a real replacement?
Thanks
Saulo

Forget Activsync
I have used PDAs heavily in my business. Before wm phones I had to carry two devices. I have also used a blackberry which has an excellent interface with any computer, it is faster and more accurate, It is realy a shame that MS stuff always seems so counter-intuitive. In my opinion the best solution is to not use activesync at all. You can do that if you have an exchange account, then you can sync all PIM over wireless, with 3G it is effortless. One caveat is that you cannot sync notes unless you activsync with outlook configured to exchange.
By the way "TrineFix" is a utility I downloaded somewhere here, when installed on your phone it will remove duplicates from your contacts, it works extremely well, and you don't have to edit duplicates by hand.

hallo researchm
Can you please expand on exchange server? Is it possible to subscribe to it for a private person like me? I mean is exchange available for personal usage?
Do you khow to start an exchange account?
Is this process something similar to syncing to a website and then connect my HD2 to the web to complete the sync?
Thank you and waiting.
Saulo

saulo866 said:
Hallo
Does Jeyo Mobile Companion rely on Active Sync (like Intellsync or Pocket Mirror)?
Or is it a real replacement?
Thanks
Saulo
Click to expand...
Click to collapse
It requires ActiveSync 3.7 or above

SyncML (and a provider, which supports it!). Supports WiFi!

How about microsoft my phone its syncs everything apart from email. There is one thing it can be slow sometimes to download, but uploading is fine. I was reading that they are working on fixing the download speed.

I use MyPhone. It's good, it has also a duplicate item eraser, but it does not sync with PC, as far as I know.

Did you ever heard about Funambol ?
http://www.funambol.com/

woaloo said:
Did you ever heard about Funambol ?
http://www.funambol.com/
Click to expand...
Click to collapse
That's SyncML posted above!
MyPhone just backups but doesn't sync Outlook, SyncML does.

S-Line said:
SyncML (and a provider, which supports it!). Supports WiFi!
Click to expand...
Click to collapse
woaloo said:
Did you ever heard about Funambol ?
http://www.funambol.com/
Click to expand...
Click to collapse
S-Line said:
That's SyncML posted above!
MyPhone just backups but doesn't sync Outlook, SyncML does.
Click to expand...
Click to collapse
When I did a search for SyncML, it brought me to the Funambol site.
Looks like they have "cloud" sync options as well. Interesting.
Have you guys tried it?

I too have had problems with WMDC and Activesync. I have found a solution that works for me so I don't get the error messages:
1. Delete ALL items you want to sync from your mobile.
2. Delete ALL partnerships from your mobile.
3. Sync with XP PC (which in my case has all of the correct appointments and contacts which is all I want to sync).
4. Delete ALL partnerships from your Vista PC.
5. Delete ALL items you want to sync from Vista PC.
5. Sync mobile with Vista PC - make sure the device name the Vista PC suggests is the same as the XP PC.
Then hopefully you can sync either PC without any activesync errors. I have over 2000 appointments and over 400 contacts, so there is quite a bit of info. Each sync in 3 and 5 takes about 30 minutes. Each second sync only takes 30 seconds.

Trident said:
When I did a search for SyncML, it brought me to the Funambol site.
Looks like they have "cloud" sync options as well. Interesting.
Have you guys tried it?
Click to expand...
Click to collapse
Yes, working fine (using it via my provider, which offers a special version of syncml).

I've owned Asus MyPal A639, HTC Touch HD and now - Leo. Never had any of these problems that you mention except that ActiveSync really drives me mad for one particular thing - its virus-like auto-start behavior on both desktop and PPC. Its like sync , sync, sync... a-a-and.... sync, sync, sync. Even disabled it rewrites its entries in the registry every time you start it. Its a pest! On the other side it does what it does - sync(!) and you can use many 3-rd party programs on top of it. I use Jeyo Mobile Companion and MobilEdit! but they rely on ActiveSync. Unfortunately there's no real alternative to ActiveSync and its derivatives (WMDC).

saulo866 said:
I am really fed up with ActiveSync / Windows Mobile Device Center!
I just can't stand it anymore.
Are there serious and good replacement for it? For WM 6.5.5 and Win7 x64?
Since 2007 I am experiencing these 3 major issues, with any subsequent versions of ActiveSync (which is now called Windows Mobile Device Center, on my Win7 Ultimate x64 system)
1st issue:
After a restore on one of my 3 WM devices (two HD2 and one HD1 blackstone), I had to full resync each time: sometimes it takes 30 min, sometimes 5-6 hours: I ALWAYS AND ONLY include contacts, task and calendar, with default sync settings (no emails)
2nd issue
Apparently, without warning, any 3-5 days a message appears saying:
A change to the server requires full re-sync.
I do and sometimes all is fine, sometimes ALL MY CONTACT ARE REPLICATED on both my PC and my devices...as for today I got 6,000 contacts! (they should be around 1,500)...And I am forced to go through my contacts and remove manually all the duplicates.
3rd issue: sync is completed BUT CHANGES are NOT reflected on DEVICES!
Suppose I change contact/notes on one of my 3 devices and then sync. My laptop might or may not take in the change. But invariably I get the message Device connected, Sync completed!
Viceversa: I change the email field of a contact on my laptop: the changes are reflected on device 1 but NOT on device 2 and yes on device 3! Very random behavior...
Yesterday I have edited the notes (it is a field) of a contacts on my 2nd device. On PC and on my 1st device the changes were synced. On the last device NOT....sync was completed all 3 times, WITHOUT ERRORS but changes are not there!
This is irritating.
Please help and suggest a substitute to ActiveSync alias WMDC for WM 6.5.5
Is there any tool, even if it an expensive one, to replace it?
I'm not talking about IntelliSync, PocketMirror, etc which are
not replacing, just extending its functionalities...
I don't want any more trace of activesync on my laptop, I wish to have
a professional product installed.
Thank you
Saulo
Click to expand...
Click to collapse
.And I am forced to go through my contacts and remove manually all the duplicates.
Why? There is software out there for your phone that will delete duplicate contacts from your device. Then all you need to do is resync back with outlook.