Database Users

Problems With TF3D Music screen

Hi Guys,
I have a fairly standard (a few basic tweaks here and tere) Touch HD and when I got it I removed the two demo tracks from it via the Music screen. I created a folder on my SD card called "Music" and loaded up a couple of music albums using direct transfer (ie not ActivSych). I then pointed the Music screen at the SD card, it did a search found the albums and listed them including the album cover artwork.
A few days later I decided to change the albums and deleted the two original albums I had previously loaded in favour of two more (by the same artist). The problem I have is that in the track list I can still see the tracks from the original 2 albums I loaded and where the cover artwork should be there is now a grey box with an exclaimation mark (!) in it. When i flick through the tracks on the "Playing Now" screen it passes over the no longer available tracks and skips to the next available track.
I'm assuming that the current track list is held somewhere in an xml file and that it hasn't update properly.
It could also be that I'm pointing to the SD card, where was the location of the original two demo tracks??
Any help appreciated..........

try taking the memory card out while you are in the tf3d music screen and then plug it back in. that should force it to update it's database. the two demotracks are stored in Device: My Documents : My Music
but once after a hard reset i saw them in Device: My Documents : MUSIC .. but anyway try taking the card out and see what happens

Thanks for a quick reply.
Since I posted I removed all music from the SD and now the "Music" screen just says "Searching". However if I go into the Library the original tracks are still listed and are still missing their album art. Obviously the dont play.
I have just removed the SD as suggested and done a soft reset using the button and.....They're still there exactly as described above....GGrrrrr.
Isn't it funny how the smallest thing can drive you NUTS....!!!!

i know i'd be annoyed if something i deleted stays there and stares right at my face lol i feel you man but i have no idea what to do other than taking the card out and plugging it back in while in the musicscreen. that did work for me once.. wait till someone more experienced than i am shows up cause you're not going to like my backup solution to this problem lol

did anyone find a fix for when you are in the song List and when you try to scroll the songs disappears?

inspireme87 said:
........ cause you're not going to like my backup solution to this problem lol
Click to expand...
Click to collapse
Hard reset.....NNNooooo !!!!!
I'm tempted......but only when frustrated by the whole thing.
Somewhere out there a Touch HD Guru is waiting to enlighten me (hopefully)/

I had similar issue with my device - Only "Searching" was displayed on the "Music" screen.
I got over it by deleting the following file: My Device\Application Data\HTC\AudioManager_Eng. Then it recreated whole database from scratch.

MKo_1 you are a SUPERSTAR...!!!!!!
Deleted the file as suggested and all those nasty old files with there nasty old grey boxes have gone.
Days of frustration and pulling my hair out have all now been washed away in a haze of heady excitement.
All I can say is thank goodness for XDA Developers and especially MKo_1.
Long Live The Blackstone

WaveyKat said:
did anyone find a fix for when you are in the song List and when you try to scroll the songs disappears?
Click to expand...
Click to collapse
We're already having a thread on this issue:
http://forum.xda-developers.com/showthread.php?t=463692&highlight=music+player+problem&page=3
But: there still isn't any solution...

MKo_1 said:
I had similar issue with my device - Only "Searching" was displayed on the "Music" screen.
I got over it by deleting the following file: My Device\Application Data\HTC\AudioManager_Eng. Then it recreated whole database from scratch.
Click to expand...
Click to collapse
Thanks MKo_1 !
You solved my problem too !

You can fix the Artist lists etc not showing by flashing to a new custom rom - all of the new manila roms I have tried have solved this problem. I guess it just depends as to whether or not you want to flash your rom

I get the "searching...." problem in music player too. I tried to delete the file referenced but it won't let me. Just to confirm is it the directory named audioManager_Eng or the file of the same name with a .vol suffix? I tried both..... It managed to delete playlist for the directory but not the directory.

music problems

right guys, iv just loaded up a few albums onto my sd card and now when i go to the music tab nothing shows, theres a slight freeze and then sense launches up again, whats going on...?

donwhann said:
right guys, iv just loaded up a few albums onto my sd card and now when i go to the music tab nothing shows, theres a slight freeze and then sense launches up again, whats going on...?
Click to expand...
Click to collapse
Try to delete the music-library file: Application Data/HTC/AudioManager_Eng/AudioManager_Eng.vol (the file is hidden) The next time you hit the music tab, this file is rebuild again.
Maybe this will solve it.

this works, thank you so much!
i found that i couldnt delete the file from file explorer
i disabled htc sense and restarted the phone, i was then able to delete the file
thanks very much

Hi all,
I had this problem too and was dreading having to do a hard reset (note to self: mustn't be lazy about back-ups). I deleted the file and the music player starts up again! Thanks so much!!

Hi all, I've been having the same issues as those stated above and have tried the fix as suggested. This worked and played the audio file no problem UNTIL I navigate away from the audio player. When I go back to it I have to go through the whole fix again - HELP !!!!!

bkb56 said:
Hi all, I've been having the same issues as those stated above and have tried the fix as suggested. This worked and played the audio file no problem UNTIL I navigate away from the audio player. When I go back to it I have to go through the whole fix again - HELP !!!!!
Click to expand...
Click to collapse
I had the same problem and fixed it with taking a backup of all the data on my SD card and then formating the SD card. After that i could transfer all the data back to my SD card and do a softreset and all worked now ;-)

thnx a lot
i have got the same - i was sure there must be some broken library but where??
What funny there was lots of advising like hard reset ......
ufff

Thanks guys
Thanks to appelflap for this fix - worked exactly like you said!
What would we all do without xda?? Rely on the manufacturers?!!! I can't count the amount of times this site has saved me a massive hassle, or a massive expense!!
Cheers,
Macca

Phone freezes when I navigate to the music tab

Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.

mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
You flashed HSPL, but not a new rom?
I would start by putting just one or two mp3's on your phone's onboard storage, then pulling the card out, soft-resetting, and then seeing if your music tab finds and is able to play those couple of mp3's without locking up.
If it works fine then, you're probably experiencing the same issue many HD2 owners have been dealing with when accessing a large volume of files on the SD card. There's a number of suspected causes, mainly relating to the fact that the music (and documents) tab(s) index the whole contents of the card to find and catalog those types of files for quick use in the tabs. Therefore, a large number of files on the card seem to bog down not just those tabs but often the whole phone.
Another cause is believed to be the fact the factory card shipped with the HD2 is only a class-2 card, the slowest of all the speed ratings. If you have access to a faster card (class-4, -6, etc), even if it's a smaller size card, try that and see if it improves things any. If not, then your only other option right now is to reduce the number of files on your card until it doesn't lock up when sense tries to index it all. It's rumored that there's an update coming shortly from HTC/Tmobile, and I'm hoping that it might address this issue, but I'm not holding my breath.
I personally believe that the code used to do that indexing just isn't able to scale to the volumes of files seen now in the larger SD cards.
EDIT: Also, if you're not using it, be sure to turn off the "recent documents" tab...I don't know that it will clear up the problems with the music tab, but it can possibly help avoid lagging overall.

I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?

mobi said:
I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?
Click to expand...
Click to collapse
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.

sirphunkee said:
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.
Click to expand...
Click to collapse
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!

toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Ok cool, thank you! I hadn't heard about that one, so I'll go look for it and see if it gives me any insight. Did you have TF3D (the older version of sense) on your Wing, with a music tab? Maybe this is behavior that HTC added to sense at some point, with the same exact intent in mind...

you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab

jfmckenna said:
you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab
Click to expand...
Click to collapse
Sweet! Thanks again Jimmy...I'm gonna dig into this when I get home this evening, and poke around in the registry area it changes (HKLM\Software\HTC\Manila\HTCService).
I'm curious if it just does the same thing as turning off the documents tab, or if turning off the service is a wider-reaching change. Since this is the personal handiwork of NRG, I'll ping him too, but I know he's busy.

there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948

samsamuel said:
there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948
Click to expand...
Click to collapse
Hahaha thanks Sam...I JUST finished reading over the same thread LOL Very helpful, and it's given me some further insights into this.
toreone, the first think I noticed common to your problem and the one in the thread samsamuel posted is that your music has a rather deep file structure (4 layers deep). I haven't seen anybody mention that in the troubleshooting, so it might be worth seeing if the same volume of music, but no more than 2 folders deep, still gives the same issue.
Also, in that thread, sammybusse made and posted the cab below, which makes simple registry change related to chacheing: HKLM\System\StorageManager\Profiles\SDMemory\FATFS
EnableChache 1 (changed from 0 to 1). So, perhaps the problem stems from the fact that it wasn't chacheing, rather than doing it too aggressively..
I haven't had a chance yet to poke around with it, but I think it's certainly safe enough to try and see if it makes any difference for you (it helped some people in that thread).
Another solution tried there, that had some level of success, was making sure you don't have any of the mp3's set as "read only"

toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.

mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
Try to sync your music with Windows Media Player. This worked for me.

Nibbley15 said:
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.
Click to expand...
Click to collapse
Nibbley, when I did this, for some reason the file would only be renamed as AudioManager_Eng.lnk.exe. And once you do it, you can't seem to delete the file. Just a heads up.

do you have a more detailed way for doing this?

mobi said:
do you have a more detailed way for doing this?
Click to expand...
Click to collapse
Here you go I created a shortcut and made a cab to put it in start up. Let me know how it works

Crashed sense by renaming a .jpg - now it won't start!

I'll just save my swearing of HTC programmers for later, for now I'll just cut to the chase:
One of my albums that I've synced by using WMP didn't have a thumbnail visible in sence Music Player. I had the .jpg picture for it, but it wouldn't work (I'm assuming because the album was a 2 part one, CD1 and CD2). So I've simply copied the .JPG to both the folders and renamed it ~hTC_Albumname.jpg
It was quite a long name but there should not have been any problems since their names were different (the second one had CD2 in the end).
Right after I've done that I went to the sence player and clicked play on the album. Then SENSE crashed and now, even after soft reset it can't start!
I've deleted all of my .mp3 files from /Storage Card/Music
I've deleted all Temp files by hand and via ClearTemp
I've performed soft reset a dozen times
I've tried deleting the Applicaton Data/HTC/AudioManager_Eng but the .vol file is used by a service and can't be deleted.
How do I proceed to restore Sence? I don't want to perform a hard reset as I have extreme amounts of settings in comparison to small amounts of time.
Any suggestion on this matter is greatly appreciated

I have really no idea how to solve this, as a matter of fact I'm not quitte shure if I understand what is happening here.
But my first thought was: to eliminate if your problem comes from your SD-card or not, why not remove it and start your device without it?
Hope this may be of help to a solution.
Goodluck,
Fred

When you say sense can't restart. Do you mean that it tries to start and then crashes or it that it doesn't bother to start at all. If it is the former; do you get any kind of error message? If the latter; have you gone to your today settings and made sure sense is still enabled?

Faelok said:
When you say sense can't restart. Do you mean that it tries to start and then crashes or it that it doesn't bother to start at all. If it is the former; do you get any kind of error message? If the latter; have you gone to your today settings and made sure sense is still enabled?
Click to expand...
Click to collapse
It tries to start normally but it doesn't, it retries a few times and then just writes a message: Unable to start sence, tap here to try again. Of course the tapping is to no avail. I will try to format my SD card tomorrow to see if it does any good... Damn what damage a little .jpg can do...

might be time for a hard reset.

P$YCH0 said:
It tries to start normally but it doesn't, it retries a few times and then just writes a message: Unable to start sence, tap here to try again. Of course the tapping is to no avail. I will try to format my SD card tomorrow to see if it does any good... Damn what damage a little .jpg can do...
Click to expand...
Click to collapse
I highly doubt formatting the SD will have any impact. It sounds like the registry was somehow corrupted. I've also read about the "Unable to start sense" error happening to people after they sync their phone.
I have another question though. What ROM are you using?

Unfortunately my friend, like posted you may have to hard reset. Occasionally when trying a new modification (something in Sense for example) my Sense gets broken. It will try to start a few times then I would get that message, to date I have found no solution to fixing Sense if it won't start so I am forced to hard reset. Sorry I wish there was another option. If someone knows please chime in

Many times when sense gets "broken" it's due to a corrupted file or registry entry. This can happen from a bad cab install to a messed up tweak. Also, some custom roms that are optimized for speed have modified buffering so a crash at an unlucky time may cause file and registry corruption that breaks sense. If you can pinpoint where the problem occurred, then a fix may be possible without a hard reset.
Although a hard reset WILL do the job, I like to think of it as an absolute last resort.

Don't know if you have CHT installed, but I avoided a hard reset by re-installing CHT when having the same problem with sense. Something I did corrupted a CHT file I am guessing. Also, I could not import my saved CHT Editor settings, as sense would not start after import. Just skipped import and was back to normal.

Texas01 said:
Don't know if you have CHT installed, but I avoided a hard reset by re-installing CHT when having the same problem with sense. Something I did corrupted a CHT file I am guessing. Also, I could not import my saved CHT Editor settings, as sense would not start after import. Just skipped import and was back to normal.
Click to expand...
Click to collapse
Thanks for the tip. I'll try this immediately. I've already started looking into custom roms/radios. I'm currently using stock 1.66 with a 2.07 radio.
EDIT: Thank you so very much, it worked!! I'm guessing that I've overlooked tha fact that on one level of CHT I had the media player plugin. I'm guessing my messing around didn't brake sense's media player but the homescreen CHT media player plugin!

You are most welcome.

[Q] Sense Music Playlist Doubleups

Now, either my eyesight is seriously failing, or there is some weird bug going the rounds. This happens using the Energy ROM and I have noticed this for quote some time:
It seems each song in my (4Gb worth of Music) Storage Card is doubled up in the Sense Music Player "Now playing"... I havent got any playlists setup and have deleted Audiomanager.vol a couple of times and each time the Music Player recreates, the doubleups are there again.
I thought maybe setting upa playlist mught help, but the odd thing is as I add a single song it adds to the playlist as a double and from there I cant delete the song...
ANyone seeing this and/or solved this????? This is sending me spare, so any/all help will be gratefully recieved.
P.S. I have posted this in the Energy ROM forum as well, just in case

Just in case anyone else has this problem... I found the solution:
Went & had a look at the Registry entries (why I didnt go there in the first place, I will never know)... it seems for some odd reason the HKLM\Software\HTC\AudioManager_eng\Config had both a device_scan_path_path set to \Storage Card\My Music and a device_scan_path_path_0 also set to the same directory - deleting the entry for path_path and then redoing the deletes & resets, then brought everything back to normal. The path_path entry was then reset to "My Documents" and all was right with the world.