Database Users

Can't make WMP10 see my 2GB card when adding to my library

It seems that when I switched from my 512MB micro SD card to my 2GB sandisk microSD card, windows media player could no longer see the storage card when adding to the library. When i select menu-->Library and select library drop down from the top menu, I only see my device and not the storage card. Is there something that i can do to resolve this? Is there away to reinstall WMP10 client on my 8525 without reloading my entire phone? I am howerver able to select Menu-->Library-->menu-->Open File and can see the storage card but who wants to do this each time i want to listen to music.
Thanks for any assistance.

Have you tried updating the library?

I have the exact same problem. I can see the card in file explorer and through the "open file..." menu in WMP, but it doesn't show up in the library. Adding the files from it to the library hangs not on searching the card (it finds the files on it) but it hangs on actually adding them to the library.
My card is a SanDisk Ultra II 2 GB. I thought it might have something to do with the 2GB threshold that was the origin of many problems in earlier (desktop) windows versions.
I am planning to try and test it with some other mediaplayer. Anyone has a suggestion which player to try?

hey guys, I too have experienced this exact issue and it just started about a week ago. I did not make/add changes.
For months, I have been able to see the library from WM10 and one day I realized the same symptoms as previously described. I'm not sure what the fix is.

Yes, I m having the same problem, just only recently, i didnt install and upgrade anything. Out of a sudden, I just can't see the 2GB Card anymore. Planning to perform hard reset on this weekend.

Delete the MSMetadata folder
Had the same problem. Here is how I fixed it.
On your storage card delete the MSMETADATA folder. Then update your Library again in WMP.
That fixed it for me.

Every now and then this also happens to me... Last 2 times I resorted to a hard reset...
But deleting the MSMETADATA folder did the trick for me.
Thanks!
Jörg

Missing data card in WMP 10
It's a known issue with HTC Hermes. HTC Europe told me it would be resolved with the next software upgrade. Well I am still waiting for that to happen.(Since Sept. 2006)
The workabout above is the only way to restore your data card in the Media Player, but you will find it "drops" out every so often. I am so used to this routine already that I can do it in my sleep.
This problem only seemed to occur on the earlier models. - Before serial no. 631...........
So I wonder about the software side as I have upgraded to the latest ROM and the problem persists!
Regards

Thanks guys. I removed the MSMETADATA and it resolved my problem. I am now able see the storage card in the library and have WMP search for new files in the library without failing.

Dang...Wish i had seen this thread before...I did thehard reset
On the up side i got rid of a lot of stuff i wasnt using

What do you know it worked for me too. Thank you big time.

Thanks for this thread
Was getting really confused why my card had dissappeared in Media Player. Deleting the folder did the trick. Thanks!

see this one its wm11 problem no htc
http://www.eggheadcafe.com/software/aspnet/28840468/wmp11-and-windows-mobile.aspx

i cant find the MSMETADATA folder on my storage card? This issue is driving me nuts.
njmarchetti said:
Had the same problem. Here is how I fixed it.
On your storage card delete the MSMETADATA folder. Then update your Library again in WMP.
That fixed it for me.
Click to expand...
Click to collapse

Yup worked for me as well - but I had to conenct from a PC and take a couple of goes at "refreshing" the root folder before I saw the offending folder to delete.....

seeing and removing MSMETADATA folder on ppc
jimi said:
i cant find the MSMETADATA folder on my storage card? This issue is driving me nuts.
Click to expand...
Click to collapse
while you are in explorer on your pocket pc you have to go into "menu" on the bottom right of your screen and then click on (activate or check), "show all files" that way you will see the hidden files on your sd card an you can delete it

Solution: Use TCPMP.
Seriously, the ONLY thing I use WMP for anymore is WMA/WMV streaming and playback. As far as I can tell, WMP can't even do streaming MP3 playback; it chokes on every URL I give it saying the data is corrupted or it's a format it doesn't support.

MSMETADATA Deleting
First off thank you very f#@@king mucho!! This had been driving me nuts. I went into the file explore>storage card> menu>tools>options>view tab> uncheck hidden files>ok>the MSMETADATA folder should appear> delete that should fix your problem.

YEAH!
Searching here first really does help.

Problem still exists on Hermes WM6 official, and the workaround still works.

Problems With TF3D Music screen

Hi Guys,
I have a fairly standard (a few basic tweaks here and tere) Touch HD and when I got it I removed the two demo tracks from it via the Music screen. I created a folder on my SD card called "Music" and loaded up a couple of music albums using direct transfer (ie not ActivSych). I then pointed the Music screen at the SD card, it did a search found the albums and listed them including the album cover artwork.
A few days later I decided to change the albums and deleted the two original albums I had previously loaded in favour of two more (by the same artist). The problem I have is that in the track list I can still see the tracks from the original 2 albums I loaded and where the cover artwork should be there is now a grey box with an exclaimation mark (!) in it. When i flick through the tracks on the "Playing Now" screen it passes over the no longer available tracks and skips to the next available track.
I'm assuming that the current track list is held somewhere in an xml file and that it hasn't update properly.
It could also be that I'm pointing to the SD card, where was the location of the original two demo tracks??
Any help appreciated..........

try taking the memory card out while you are in the tf3d music screen and then plug it back in. that should force it to update it's database. the two demotracks are stored in Device: My Documents : My Music
but once after a hard reset i saw them in Device: My Documents : MUSIC .. but anyway try taking the card out and see what happens

Thanks for a quick reply.
Since I posted I removed all music from the SD and now the "Music" screen just says "Searching". However if I go into the Library the original tracks are still listed and are still missing their album art. Obviously the dont play.
I have just removed the SD as suggested and done a soft reset using the button and.....They're still there exactly as described above....GGrrrrr.
Isn't it funny how the smallest thing can drive you NUTS....!!!!

i know i'd be annoyed if something i deleted stays there and stares right at my face lol i feel you man but i have no idea what to do other than taking the card out and plugging it back in while in the musicscreen. that did work for me once.. wait till someone more experienced than i am shows up cause you're not going to like my backup solution to this problem lol

did anyone find a fix for when you are in the song List and when you try to scroll the songs disappears?

inspireme87 said:
........ cause you're not going to like my backup solution to this problem lol
Click to expand...
Click to collapse
Hard reset.....NNNooooo !!!!!
I'm tempted......but only when frustrated by the whole thing.
Somewhere out there a Touch HD Guru is waiting to enlighten me (hopefully)/

I had similar issue with my device - Only "Searching" was displayed on the "Music" screen.
I got over it by deleting the following file: My Device\Application Data\HTC\AudioManager_Eng. Then it recreated whole database from scratch.

MKo_1 you are a SUPERSTAR...!!!!!!
Deleted the file as suggested and all those nasty old files with there nasty old grey boxes have gone.
Days of frustration and pulling my hair out have all now been washed away in a haze of heady excitement.
All I can say is thank goodness for XDA Developers and especially MKo_1.
Long Live The Blackstone

WaveyKat said:
did anyone find a fix for when you are in the song List and when you try to scroll the songs disappears?
Click to expand...
Click to collapse
We're already having a thread on this issue:
http://forum.xda-developers.com/showthread.php?t=463692&highlight=music+player+problem&page=3
But: there still isn't any solution...

MKo_1 said:
I had similar issue with my device - Only "Searching" was displayed on the "Music" screen.
I got over it by deleting the following file: My Device\Application Data\HTC\AudioManager_Eng. Then it recreated whole database from scratch.
Click to expand...
Click to collapse
Thanks MKo_1 !
You solved my problem too !

You can fix the Artist lists etc not showing by flashing to a new custom rom - all of the new manila roms I have tried have solved this problem. I guess it just depends as to whether or not you want to flash your rom

I get the "searching...." problem in music player too. I tried to delete the file referenced but it won't let me. Just to confirm is it the directory named audioManager_Eng or the file of the same name with a .vol suffix? I tried both..... It managed to delete playlist for the directory but not the directory.

HELP! Music tab taking too long to load. How do I skip it.

Hi all,
I've got a 16 gig sim card full of music.
The music tab takes too long to load.
When I accidentally touch or load the music its a very distracting pause.
Can someone please develop a way to keep the music from loading at first touch?
Perhaps show the music screen only (without loading the music).
With a touch button the has a label "Load" or "Continue".

Hey there,
First of all, have u uppdated ur music library? Secondly (it it's still there) u can eliminate it by going into landscape mode, select any album and select any song. Then switch back to normal mode, the next time there will be only one album to load, bam instantly!
That's how i solved my problem as i also got a 16GB filled with music.
Hope it helps, cheers

BarrySumpter said:
Hi all,
I've got a 16 gig sim card full of music.
The music tab takes too long to load.
When I accidentally touch or load the music its a very distracting pause.
Can someone please develop a way to keep the music from loading at first touch?
Perhaps show the music screen only (without loading the music).
With a touch button the has a label "Load" or "Continue".
Click to expand...
Click to collapse
Hi
I find it frustrating too - if I sync the phone or use it as a USB drive (which I do several times a day) then the music doesn't play immediately when I start it - it has to scan again!
Annoying.

There are several threads open with this same problem and all are opened in the last 2 weeks. As for now, there is no solution found for this problem.
I propose we collect all requests (because that's what it is) in one thread and send a link to it to HTC Support.

hi!
im solve this problem with full flash-card backup, and then i format it.
sry for my eng...

remures said:
hi!
im solve this problem with full flash-card backup, and then i format it.
sry for my eng...
Click to expand...
Click to collapse
That helped me too. And this.

'im solve this problem with full flash-card backup, and then i format it.'
Can any one expand on this with a step-by-step procedure?

BarrySumpter said:
'im solve this problem with full flash-card backup, and then i format it.'
Can any one expand on this with a step-by-step procedure?
Click to expand...
Click to collapse
1. Copy your entire storage card to a directory on your desktop pc. 2. Light up a cigaret and take a cup of coffee, maybe make a few calls 3. Format the storage card with your desktop pc (fat 32, default clustersize). 4. Copy your files back. 5. finish your cup of coffee, light another cigaret. Do some other stuff you usually postpone (now it's a good time) 6. Done

Tried d landscape trick now got d music sense working in a flash..... Thanks for d tip....

Phone freezes when I navigate to the music tab

Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.

mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
You flashed HSPL, but not a new rom?
I would start by putting just one or two mp3's on your phone's onboard storage, then pulling the card out, soft-resetting, and then seeing if your music tab finds and is able to play those couple of mp3's without locking up.
If it works fine then, you're probably experiencing the same issue many HD2 owners have been dealing with when accessing a large volume of files on the SD card. There's a number of suspected causes, mainly relating to the fact that the music (and documents) tab(s) index the whole contents of the card to find and catalog those types of files for quick use in the tabs. Therefore, a large number of files on the card seem to bog down not just those tabs but often the whole phone.
Another cause is believed to be the fact the factory card shipped with the HD2 is only a class-2 card, the slowest of all the speed ratings. If you have access to a faster card (class-4, -6, etc), even if it's a smaller size card, try that and see if it improves things any. If not, then your only other option right now is to reduce the number of files on your card until it doesn't lock up when sense tries to index it all. It's rumored that there's an update coming shortly from HTC/Tmobile, and I'm hoping that it might address this issue, but I'm not holding my breath.
I personally believe that the code used to do that indexing just isn't able to scale to the volumes of files seen now in the larger SD cards.
EDIT: Also, if you're not using it, be sure to turn off the "recent documents" tab...I don't know that it will clear up the problems with the music tab, but it can possibly help avoid lagging overall.

I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?

mobi said:
I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?
Click to expand...
Click to collapse
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.

sirphunkee said:
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.
Click to expand...
Click to collapse
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!

toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Ok cool, thank you! I hadn't heard about that one, so I'll go look for it and see if it gives me any insight. Did you have TF3D (the older version of sense) on your Wing, with a music tab? Maybe this is behavior that HTC added to sense at some point, with the same exact intent in mind...

you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab

jfmckenna said:
you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab
Click to expand...
Click to collapse
Sweet! Thanks again Jimmy...I'm gonna dig into this when I get home this evening, and poke around in the registry area it changes (HKLM\Software\HTC\Manila\HTCService).
I'm curious if it just does the same thing as turning off the documents tab, or if turning off the service is a wider-reaching change. Since this is the personal handiwork of NRG, I'll ping him too, but I know he's busy.

there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948

samsamuel said:
there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948
Click to expand...
Click to collapse
Hahaha thanks Sam...I JUST finished reading over the same thread LOL Very helpful, and it's given me some further insights into this.
toreone, the first think I noticed common to your problem and the one in the thread samsamuel posted is that your music has a rather deep file structure (4 layers deep). I haven't seen anybody mention that in the troubleshooting, so it might be worth seeing if the same volume of music, but no more than 2 folders deep, still gives the same issue.
Also, in that thread, sammybusse made and posted the cab below, which makes simple registry change related to chacheing: HKLM\System\StorageManager\Profiles\SDMemory\FATFS
EnableChache 1 (changed from 0 to 1). So, perhaps the problem stems from the fact that it wasn't chacheing, rather than doing it too aggressively..
I haven't had a chance yet to poke around with it, but I think it's certainly safe enough to try and see if it makes any difference for you (it helped some people in that thread).
Another solution tried there, that had some level of success, was making sure you don't have any of the mp3's set as "read only"

toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.

mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
Try to sync your music with Windows Media Player. This worked for me.

Nibbley15 said:
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.
Click to expand...
Click to collapse
Nibbley, when I did this, for some reason the file would only be renamed as AudioManager_Eng.lnk.exe. And once you do it, you can't seem to delete the file. Just a heads up.

do you have a more detailed way for doing this?

mobi said:
do you have a more detailed way for doing this?
Click to expand...
Click to collapse
Here you go I created a shortcut and made a cab to put it in start up. Let me know how it works

[RESOLVED] music player doesn't work

before reading further, try this first. it resolved mine:
"Go to Application Data\HTC\AudioManager_Eng, delete "AudioManager_Eng.vol and make a soft reset."
[orginal post]
I'm out of ideas.
I have a kingston 8gb micro sd "HC 4" card in my hd2
(rom 1.66.404.1 (76641) NLD).
the little wheel in the upper left corner of the music player tab keeps turning and nothing plays.
I've tried formatting my memcard, I've tried reducing the number of songs in the music folder.
I tried putting only around 20 songs in the main music folder (thinking putting the music in folder within another folder may cause the prob) but to no use.
and yes I did use the "music stability hotAIR"
complete waste of time. didnt help a thing.
Nitrogen plays my mp3s with no probs. I'm trying to get the native music player working coz I can't control nitro with my wireless headphones. controlling the volume works but not skipping beween songs.
is anybody else experiencing this? any suggestions?

I have the same problem. I get an error msg, something about AudioManager_eng i believe. please can someone help.

Go to Application Data\HTC\AudioManager_Eng, delete "AudioManager_Eng.vol and make a soft reset.

fighter7139 said:
Go to Application Data\HTC\AudioManager_Eng, delete "AudioManager_Eng.vol and make a soft reset.
Click to expand...
Click to collapse
hmh... sounds like quite a drastic measure. isnt it a good idea to cut and move it to a different location temporarliy?
in any case thats what i'll be doing and i suggest to others the same.
thanx for taking the time fighter!

You don't have to backup file. System will create a new one, after deleting.

HOLY COWS!! two months of searching, dozens of correspondence with HTCs (extreme slo-mo tec support), after banging my head against the walls and biting on my hd2, fighter comes along and says "naahh, do this, it will work" AND IT DOES!!
god danm, if i knew i'd travel to Greece to get this solution.
thanx very very much FIGHTER! how many times can I click on the thanx button?... oh, uh.. it's gone