Crashed sense by renaming a .jpg - now it won't start! - HD2 General

I'll just save my swearing of HTC programmers for later, for now I'll just cut to the chase:
One of my albums that I've synced by using WMP didn't have a thumbnail visible in sence Music Player. I had the .jpg picture for it, but it wouldn't work (I'm assuming because the album was a 2 part one, CD1 and CD2). So I've simply copied the .JPG to both the folders and renamed it ~hTC_Albumname.jpg
It was quite a long name but there should not have been any problems since their names were different (the second one had CD2 in the end).
Right after I've done that I went to the sence player and clicked play on the album. Then SENSE crashed and now, even after soft reset it can't start!
I've deleted all of my .mp3 files from /Storage Card/Music
I've deleted all Temp files by hand and via ClearTemp
I've performed soft reset a dozen times
I've tried deleting the Applicaton Data/HTC/AudioManager_Eng but the .vol file is used by a service and can't be deleted.
How do I proceed to restore Sence? I don't want to perform a hard reset as I have extreme amounts of settings in comparison to small amounts of time.
Any suggestion on this matter is greatly appreciated

I have really no idea how to solve this, as a matter of fact I'm not quitte shure if I understand what is happening here.
But my first thought was: to eliminate if your problem comes from your SD-card or not, why not remove it and start your device without it?
Hope this may be of help to a solution.
Goodluck,
Fred

When you say sense can't restart. Do you mean that it tries to start and then crashes or it that it doesn't bother to start at all. If it is the former; do you get any kind of error message? If the latter; have you gone to your today settings and made sure sense is still enabled?

Faelok said:
When you say sense can't restart. Do you mean that it tries to start and then crashes or it that it doesn't bother to start at all. If it is the former; do you get any kind of error message? If the latter; have you gone to your today settings and made sure sense is still enabled?
Click to expand...
Click to collapse
It tries to start normally but it doesn't, it retries a few times and then just writes a message: Unable to start sence, tap here to try again. Of course the tapping is to no avail. I will try to format my SD card tomorrow to see if it does any good... Damn what damage a little .jpg can do...

might be time for a hard reset.

P$YCH0 said:
It tries to start normally but it doesn't, it retries a few times and then just writes a message: Unable to start sence, tap here to try again. Of course the tapping is to no avail. I will try to format my SD card tomorrow to see if it does any good... Damn what damage a little .jpg can do...
Click to expand...
Click to collapse
I highly doubt formatting the SD will have any impact. It sounds like the registry was somehow corrupted. I've also read about the "Unable to start sense" error happening to people after they sync their phone.
I have another question though. What ROM are you using?

Unfortunately my friend, like posted you may have to hard reset. Occasionally when trying a new modification (something in Sense for example) my Sense gets broken. It will try to start a few times then I would get that message, to date I have found no solution to fixing Sense if it won't start so I am forced to hard reset. Sorry I wish there was another option. If someone knows please chime in

Many times when sense gets "broken" it's due to a corrupted file or registry entry. This can happen from a bad cab install to a messed up tweak. Also, some custom roms that are optimized for speed have modified buffering so a crash at an unlucky time may cause file and registry corruption that breaks sense. If you can pinpoint where the problem occurred, then a fix may be possible without a hard reset.
Although a hard reset WILL do the job, I like to think of it as an absolute last resort.

Don't know if you have CHT installed, but I avoided a hard reset by re-installing CHT when having the same problem with sense. Something I did corrupted a CHT file I am guessing. Also, I could not import my saved CHT Editor settings, as sense would not start after import. Just skipped import and was back to normal.

Texas01 said:
Don't know if you have CHT installed, but I avoided a hard reset by re-installing CHT when having the same problem with sense. Something I did corrupted a CHT file I am guessing. Also, I could not import my saved CHT Editor settings, as sense would not start after import. Just skipped import and was back to normal.
Click to expand...
Click to collapse
Thanks for the tip. I'll try this immediately. I've already started looking into custom roms/radios. I'm currently using stock 1.66 with a 2.07 radio.
EDIT: Thank you so very much, it worked!! I'm guessing that I've overlooked tha fact that on one level of CHT I had the media player plugin. I'm guessing my messing around didn't brake sense's media player but the homescreen CHT media player plugin!

You are most welcome.

Related

TF3D Loop Crash/restart

Hey guys,
My TF3D keeps crashing and restarting out of its own, rendering it useless. It starts up for about 5 secs in which it works, then it crashes again and then it starts itself up again.
I even hard resetted my device but it still keeps doing it.
I have the Xtreme HD rom 1.8 from Dutty installed on it.
-- I'm currently hard resetting the device again.
Could it perhaps be that a program in my memory card is causing this? I have like 6 programs there (normal ones, not tweaking programs.)
Thanks in advance
antrak said:
Hey guys,
My TF3D keeps crashing and restarting out of its own, rendering it useless. It starts up for about 5 secs in which it works, then it crashes again and then it starts itself up again.
I even hard resetted my device but it still keeps doing it.
I have the Xtreme HD rom 1.8 from Dutty installed on it.
-- I'm currently hard resetting the device again.
Could it perhaps be that a program in my memory card is causing this? I have like 6 programs there (normal ones, not tweaking programs.)
Thanks in advance
Click to expand...
Click to collapse
I have the same problem. I have discoverd that my contacts is causing this.
The problem also occures in the stock rom on my old Diamond, and there the Pciture data of a contact somehow was corrupted after being synced with the adressbook of OSX. Removing the pictures and editing them directly on the phone solved the problem then. I have yet to tried this on my Blackstone as all my contacts (200+) have pictures associated with them and i canĀ“t bother to remove all of them.
Oh darn your right! I'm running on a Macbook Pro (OSX) aswell and it started after I synced using The Missing Sync.
--
I fixed it now by deleting all contacts in adressbook and the HD by manually inputting them =].
Thanks a lot!
The problem is mentioned on the first page of dutty's rom thread. There is a cab file in the downloaded rom folder to try and fix it but it did not work for me and my Macbook. I ended up copy/pasting a fake .jpg file to 131 contacts in Address Book and then syncing. It did not take as long as I thought it would and everything worked great after that.
I was having the same problem. Thanks for the solution!

Gotta learn this stuff

You guys are genious. I need serious help. First I have a services.exe error everytime I shut off or soft reset. Any one know what to do or if it even matters.
Second all this talk about running things and saving space. I need more memory saving. I don't have a clue what I really need and what I can get rid off to save oh ram. or hard drive memory too. Please tell me exactly what to do.
NExt on my HTC Imagio I want to run SBP mobile shell but I want to run TF3 too because I like the weather start up on it and I can't get to it with spb shell running someone talked about it but I can't figure out what to do based on what I read, I want to start up TF3 and then hit a button to go to shell. ANy one know how to do itl Also I have Pocket Mechanic and all kinds of tools but not SK Tools. I have Vitual Espolorer cuz I thought that would help me ID files but now that I can ID them I doh't know what I need and what I don;t. If I get SK Tools will it help me know what to do. Nothing comes with a manual anynmore. I need a detailed manual for the phone and how it works not what it does. Can anyone answer these with esplicit directions cuz I don;t know a .dll from anything else. I only know that an exe runs something, So Im really dumb about all this. ANyone know how to help. It 2:30 AM and I;ve been up all night for a week trying to figure out things on this phone. So far I like it a lot but the more I add the slower I get and I might want to add more. HELP!!!!!! Going crazy.....
OK, that's a whole lot for anyone to try to process. First things first, what's your biggest problem? The best way to get help is to knock down the issues one at a time.
The first problem is I have a services.exe error every time I turn the phone on after it's been off or any time I reset it. That's first
Based on a little Googling, it looks like the only fix for a services.exe error is a hard reset. I pasted the info on a hard reset below for you:
This will wipe all data off the phone and restore factory default settings.
1. While the phone is off, press and hold Volume Down + Talk/Send + End/Power.
2. When the device displays a message about wiping the data, release all 3 buttons.
3. Press Volume Up to complete the hard reset.
If I move all my programs I installed to my card I won't really loose anything right.,
lbreuer2 said:
If I move all my programs I installed to my card I won't really loose anything right.,
Click to expand...
Click to collapse
I don't know what programs you are trying to move, listen, just forget moving programs, back up or your files via myphone or use activesync to store everything you want on your computer. When you perform a hard reset either by the method listed or by going to Start->settings->all settings->system->memory then selecting clear storage tab, letting win mo come back up and customize then before you do anything when it restarts, hard reset again, for some reason this helps the functionality of native software. Then immediately take care of the tv icon, proxy mem. tweak, and nopifix. Then what ever you need to install try to install to your sd card via downloading from this xda site for cab files or doing a little google searching rather than installing directly from market place. EXCEPTION: DO NOT INSTALL TWEAKS TO SD CARD OR ITEMS THAT ROTATE THE SCREEN. Keep all the cab files on your pc or on your storage card so that you have them whenever you decide to hard reset or flash your device. Enjoy your imagio thing only become easier the more you use and play.
I must not have my activcesnyc set up right because the only thing it backsup is my contacts, email, journal and a file folder full of what ever I want to but in that folder but thats snyc with my docs on my devic and I don't want to over load it. When I had a palm it used to back everythng up to a file on my computr and I could just reinstall but this windows stuff doesn't seem to do it. How do I set up active sync to sync everythi ng on my devide and card to back up to my computer.? Ans I don't have a clue what you were talking aabout when you said take care of your tv and those other files, not a clue. I have mobil shell on my phone is that what your taling about not having on the phoen. You need to talk like your talking to a 12 year old when your explaining this stuff to me. Thanks. L
Sweeny Russ said:
I don't know what programs you are trying to move, listen, just forget moving programs, back up or your files via myphone or use activesync to store everything you want on your computer. When you perform a hard reset either by the method listed or by going to Start->settings->all settings->system->memory then selecting clear storage tab, letting win mo come back up and customize then before you do anything when it restarts, hard reset again, for some reason this helps the functionality of native software. Then immediately take care of the tv icon, proxy mem. tweak, and nopifix. Then what ever you need to install try to install to your sd card via downloading from this xda site for cab files or doing a little google searching rather than installing directly from market place. EXCEPTION: DO NOT INSTALL TWEAKS TO SD CARD OR ITEMS THAT ROTATE THE SCREEN. Keep all the cab files on your pc or on your storage card so that you have them whenever you decide to hard reset or flash your device. Enjoy your imagio thing only become easier the more you use and play.
Click to expand...
Click to collapse
Hey you said something about getting rid of the tv icon and other stuff after a hard reset, but never explained in detail. plz help, thx
After weeks of zero issues (aside from memory leak), I just got a barrage of services.exe errors this morning. Phone was throwing error after error even after a soft reset. After three soft resets it's finally working now (after another services.exe error). I didn't make a single change to my configuration though so I'm a big perplexed as to why these just started showing up now. I was really starting to get content with my Imagio too...sigh.

[SOLVED] Music Tab restarts HTC Sense everytime

I've just came across a problem that I can't seen to resolve: my Music Tab from sense just hung up one time, lending me to have a forced soft reset.
Ok, I just thought it would be something I've uploaded and, after reset, went into the Music Tab again.
Now, it just restarts HTC Sense.
I took off my MicroSD and soft reset the HD2: nothing! Every time I load Music Tab, Sense restarts by itself.
I've already erased every single audio file, and still the Music Tab cause Sense to restart every time it's acessed.
I started to happen when I started playing some mp3 files I've just uploaded. It played the file for something like 10 seconds than this started to happen.
Does anyone know how to solve it? Is there a "Music Tab" cache or indexer somewere that can be erased?
I have Manila 2.5.1921 and a 1.66.707 WEE based ROM from Laurentius26 dated 01/12/10 (don't think it's ROM related, though).
I've searched forum but didn't found someone having a problem similar to this...
Is hard reset or flashing another ROM the only solution?
And here is the solution:
appelflap said:
Try to delete the music-library file: Application Data/HTC/AudioManager_Eng/AudioManager_Eng.vol (the file is hidden) The next time you hit the music tab, this file is rebuild again.
Maybe this will solve it.
Click to expand...
Click to collapse
Original thread where solution was posted: http://forum.xda-developers.com/showthread.php?t=639497
this is defo a bug as its happened to me as well as a few others.i created a thread on the issue a while ago http://forum.xda-developers.com/showthread.php?t=639497
i think it happened to me because i loaded up too much music without hitting the "sync" button in between albums. i ended up re-flashing my phone which isnt a problem as all my app cabs are stored on my card. im afraid all i can suggest is to re-flash your phone and sync between every album you upload. touch wood its worked for me up to now......
Thanks!
It did help!
But I would never find your topic since the keywords I was using didn't match the ones you used, hehe.
Nevertheless, here is the solution for future reference:
appelflap said:
Try to delete the music-library file: Application Data/HTC/AudioManager_Eng/AudioManager_Eng.vol (the file is hidden) The next time you hit the music tab, this file is rebuild again.
Maybe this will solve it.
Click to expand...
Click to collapse
I deleted the file but SENSE crushed and it does not start :S
Thank you for this fix. Love when I can solve something with 30 seconds of googling, and people editing their original posts to describe the fix makes that possible ^^
In my case, cookie home tab was causing sense to never start/keep restarting because I'd added the music player to one of the home screens. Fixing the music player made this issue go away.

Always have 2 of each in picture viewer.

Using the tab for pictures and video, then tapping on a picture to go to full screen in landscape. It's always showing 2 of each image one then another one, then the next image and so on and so on.
But using file explorer to view the pics on landscape everything is normal.
I had this problem as well. At first I thought it was resco photo manager causing it (maybe by creating another preview file or something) but I was wrong, so I removed it and randomly deleted one of them picture and the problem kinda solved itself.
I hope I've been of help.
MartinXDA said:
I had this problem as well. At first I thought it was resco photo manager causing it (maybe by creating another preview file or something) but I was wrong, so I removed it and randomly deleted one of them picture and the problem kinda solved itself.
I hope I've been of help.
Click to expand...
Click to collapse
When I delete, say one of the double image. Both dis-appears and never to be seen again. There is only one file it's just that photo viewer is showing 2 of each.
Steps taken so far.
Task29 and reflash the same rom 3x and format card also 3x.
Soft & Hard reset as well.
I will try a different ROM and will update if the problem goes away.
zoth said:
When I delete, say one of the double image. Both dis-appears and never to be seen again. There is only one file it's just that photo viewer is showing 2 of each.
Steps taken so far.
Task29 and reflash the same rom 3x and format card also 3x.
Soft & Hard reset as well.
I will try a different ROM and will update if the problem goes away.
Click to expand...
Click to collapse
It's the former ROM that's causing the problem.
It's not the other rom. I never changed roms and had that problem too. But I think its because of two things. One is u have it sshow all folders. Or you did what I did. Tried to tell the phone to save pictures from the main memory to the memory card. Mine fixed itself . but i forgot what i did. I know I did a soft reset, but I dont think that's what i did that fixed it.
starstreak said:
It's not the other rom. I never changed roms and had that problem too. But I think its because of two things. One is u have it sshow all folders. Or you did what I did. Tried to tell the phone to save pictures from the main memory to the memory card. Mine fixed itself . but i forgot what i did. I know I did a soft reset, but I dont think that's what i did that fixed it.
Click to expand...
Click to collapse
Thanks, I'll keep it in mind. But for now I'm happy it's gone using a different ROM.
Mmm...you did a task 29 and the problem is now gone. That makes me wonder about all the junk that stays in the phone's memory after flashing a new rom without doin' a t29 first...anyway I'm glad you solved it
This is a bug with Sense, usually happens when you change language.
The FIX is this:
1. Go to Albums
2. Select Album that you want to use.
3. Menu - Set Album as Favorite
CYDVicious said:
This is a bug with Sense, usually happens when you change language.
The FIX is this:
1. Go to Albums
2. Select Album that you want to use.
3. Menu - Set Album as Favorite
Click to expand...
Click to collapse
WOW after all the work I did. Thats all I have to do. I will keep this tip in mind.

Phone freezes when I navigate to the music tab

Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
You flashed HSPL, but not a new rom?
I would start by putting just one or two mp3's on your phone's onboard storage, then pulling the card out, soft-resetting, and then seeing if your music tab finds and is able to play those couple of mp3's without locking up.
If it works fine then, you're probably experiencing the same issue many HD2 owners have been dealing with when accessing a large volume of files on the SD card. There's a number of suspected causes, mainly relating to the fact that the music (and documents) tab(s) index the whole contents of the card to find and catalog those types of files for quick use in the tabs. Therefore, a large number of files on the card seem to bog down not just those tabs but often the whole phone.
Another cause is believed to be the fact the factory card shipped with the HD2 is only a class-2 card, the slowest of all the speed ratings. If you have access to a faster card (class-4, -6, etc), even if it's a smaller size card, try that and see if it improves things any. If not, then your only other option right now is to reduce the number of files on your card until it doesn't lock up when sense tries to index it all. It's rumored that there's an update coming shortly from HTC/Tmobile, and I'm hoping that it might address this issue, but I'm not holding my breath.
I personally believe that the code used to do that indexing just isn't able to scale to the volumes of files seen now in the larger SD cards.
EDIT: Also, if you're not using it, be sure to turn off the "recent documents" tab...I don't know that it will clear up the problems with the music tab, but it can possibly help avoid lagging overall.
I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?
mobi said:
I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?
Click to expand...
Click to collapse
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.
sirphunkee said:
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.
Click to expand...
Click to collapse
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Ok cool, thank you! I hadn't heard about that one, so I'll go look for it and see if it gives me any insight. Did you have TF3D (the older version of sense) on your Wing, with a music tab? Maybe this is behavior that HTC added to sense at some point, with the same exact intent in mind...
you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab
jfmckenna said:
you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab
Click to expand...
Click to collapse
Sweet! Thanks again Jimmy...I'm gonna dig into this when I get home this evening, and poke around in the registry area it changes (HKLM\Software\HTC\Manila\HTCService).
I'm curious if it just does the same thing as turning off the documents tab, or if turning off the service is a wider-reaching change. Since this is the personal handiwork of NRG, I'll ping him too, but I know he's busy.
there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948
samsamuel said:
there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948
Click to expand...
Click to collapse
Hahaha thanks Sam...I JUST finished reading over the same thread LOL Very helpful, and it's given me some further insights into this.
toreone, the first think I noticed common to your problem and the one in the thread samsamuel posted is that your music has a rather deep file structure (4 layers deep). I haven't seen anybody mention that in the troubleshooting, so it might be worth seeing if the same volume of music, but no more than 2 folders deep, still gives the same issue.
Also, in that thread, sammybusse made and posted the cab below, which makes simple registry change related to chacheing: HKLM\System\StorageManager\Profiles\SDMemory\FATFS
EnableChache 1 (changed from 0 to 1). So, perhaps the problem stems from the fact that it wasn't chacheing, rather than doing it too aggressively..
I haven't had a chance yet to poke around with it, but I think it's certainly safe enough to try and see if it makes any difference for you (it helped some people in that thread).
Another solution tried there, that had some level of success, was making sure you don't have any of the mp3's set as "read only"
toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.
mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
Try to sync your music with Windows Media Player. This worked for me.
Nibbley15 said:
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.
Click to expand...
Click to collapse
Nibbley, when I did this, for some reason the file would only be renamed as AudioManager_Eng.lnk.exe. And once you do it, you can't seem to delete the file. Just a heads up.
do you have a more detailed way for doing this?
mobi said:
do you have a more detailed way for doing this?
Click to expand...
Click to collapse
Here you go I created a shortcut and made a cab to put it in start up. Let me know how it works

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