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Hi All,
Anyone on Rogers having issues with text message timestamps being off by a few hours?
I'm in Regina and any received SMS messages are two hours ahead of my local time. Changing from automatic network time to manual time has no effect.
It looks like text messages are being sent out with Toronto local time, no matter what the receiver's location is.
It appears that this is happening to a number of users, but Rogers support is useless - suggesting hard resets and returning the 'defective' device, which of course have no effect.
See: http://code.google.com/p/android/issues/detail?id=2859
So anyone else that is having this problem, sound off - call tech support, reply to this and the above link, and hopefully Rogers will get this fixed sooner rather than later.
Hey Skawty, I'm in Regina too!! How you liking the phone? I just picked mine up on Wednesday and loving it. Anyways back to your point, I don't think it is possible to have a correct time on SMS, I haven't had any correct timestamps on any of my phones with Rogers, so we may be SOL on this part.
in edmonton here with the same issue. picked mine up today.
I don't know if the timestamps were off on my old krzr, they could have been and i would not have noticed. However with the threading by timestamp on this phone it really makes it annoying. There had better be a fix for this soon.
http://code.google.com/p/android/issues/detail?id=1305
http://androidcommunity.com/forums/f10/sms-timestamp-incorrect-5067/
http://code.google.com/p/android/issues/detail?id=2859
http://code.google.com/p/android/issues/detail?id=1305
Looks like a lot of people complaining. I'd think they'll fix it soon.
this helps for now... kind of
http://androidforums.com/updates-cu...sms-issue-received-time-stamp-locked-est.html
WORKAROUND (sort-of) i’ve been using chompsms instead of the the messaging program, and it seems to thread everything correctly. chomp for whatever reason puts your time stamp on the same time zone as the received, so if you are replying to a received text with EST time stamp, chomp makes yours EST as well.
works for sending too… the initial msg you send will show your proper time, the reply will in est, then when you reply it will be in eastern, threading properly. rogers still needs to fix this though!
Hey, i imported the Tmobile G1 a couple months ago... i also noticed that the time was off on sms's. After i rooted, flashed a new rom and radio is was fixed. But now i am on the Hero rom and once again the time is off. So it seems that the it is not an issue with the radio, but maybe the build. I remeber i saw the right times wen i was on JF builds. I will try the Rogers rom again and also one of JFs roms again and let you know if the timestamp is fixed.
Beast11 said:
Hey, i imported the Tmobile G1 a couple months ago... i also noticed that the time was off on sms's. After i rooted, flashed a new rom and radio is was fixed. But now i am on the Hero rom and once again the time is off. So it seems that the it is not an issue with the radio, but maybe the build. I remeber i saw the right times wen i was on JF builds. I will try the Rogers rom again and also one of JFs roms again and let you know if the timestamp is fixed.
Click to expand...
Click to collapse
Confirmed. I am using a t-mobile G1 with a Rogers Rom and live in EST. All my received texts are stamped with toronto time
I am running the rammjet rom built off the rogers and have the very same issue.
Though it seems sometimes if i have it open and am texting back and forth to the same person it will work properly.
Doesn’t matter what rom or software you are using on phone. This is a Rogers issue at the network level. They are the ones that stamp message.
They are aware of issue, but it seems very low on priorities to them. Guess they don’t understand sms is not just for teens to giggle these days. Its important for business and as far as I am concerned, a big deal
I have contacted them several times and get one of the two:
“No idea what you are talking about” << Love these replies from any service call
Or
“We are aware of the issue and are working on it” << No time frame given, so really as pointless as above
In any case. Don’t be running around looking for an in-phone fix because you haven’t done anything to mess with the time stamp. Doesn’t matter what you use for sms or what os you have on phone
Chomp helps by keeping things in order, but doesn’t fix timestamp. Rogers has to do this. Will they and when????? Who knows?
G1 Dream
I had the same problem with a Tmobile G1 Dream im not sure if they are exactly the same software but I fix the problem changing some of the APN settings give it a try
Good Luck
Good day, I recently purchased the HTC Touch Pro 2...great phone by the way. I also am experiencing sms message time stamp errors and I have tried everything...do you have any suggestions?
terrancextc said:
I had the same problem with a Tmobile G1 Dream im not sure if they are exactly the same software but I fix the problem changing some of the APN settings give it a try
Click to expand...
Click to collapse
What settings did you change? I'd like to try this.
I know that it isnt a fix, but what i did was adjust the timezone to gmt -2(4 hour offset in regina) then manually entered a time, so now my messages are in the correct order. the only problem with this was that now all the events in my calendar where 4 hour out. so i went in and changed the timezone in my calendar to match the timezone on my phone, and moved all my events up 4 hours.
I know its not a fix, but until rogers does something about this it will work
There's an app on the market called SmsFixTimes that I wrote to help with this problem, until Rogers or HTC fixes the firmware. This is just a regular app, no hacks or anything else required. You should be aware, though, that it has only been tested by me so far, so it is at least possible that it could change the timestamps to something completely unexpected... you've been warned.
The app listens for incoming SMS messages and adjusts the timestamp to your phone's configured time zone automatically. The notification in the top bar is still wrong, but when you click on the message it will have the right time. If you run the app from the main app list, it will also go back and fix all of your saved messages (but only do that once! And maybe wait for an incoming message first, to see what happens!).
Since this is just a regular app, if you want it to stop you simply have to uninstall it from your phone. Comments and suggestions are welcome.
Hey natmanz, I've been checking on the Market since your post, and still no sign of SmsFixTimes. Is it just me, or has it not shown up yet?
[Edit: It finally showed up.]
Fix coming mid-august
I just spoke with a Rogers rep who told me that HTC are currently working on a patch that should be ready mid-August. Until then there's nothing that can be done aside from changing the time on your phone or using chompSMS as an alternative
Its fine for a while, up until you go past a few hundred messages in the thread. IE its me and my friend firing off during summer classes, and while its my solid wall of sent sms, and then his wall of sms, after a certain point it becomes 5 of mine, one of his, then none of mine for the next 50 in the thread. Annoying.
...Rogers. Bane of my existance. Bold works fine, iPhone works fine, maybe this is a sign that Rogers isn't giving enough of a ****? Because if it was a berry or iphone theyd be all over it. thank god bell/telus are going gsm, I can take my nice phones and business elsewhere, and fyi cant speak for telus but bells service on my omnia, rocks.
Hi,
I updated my ROM as soon as it came out in January.
I have been using my HTC HD2 on and off over the last two months due to its niggles but thought I would give the phone one more chance.
To my dismay again - I having issues with sending and incoming text messages.
For example
There was about a 3 hour window today where I suspect I was not receiving any text or sending any.
I noticed this because I phoned vodafone to give me an automated SMS message to tell me how many mins I got left. But after 2 attempts and left it for 90 mins, no messages came through.
I also sent out a couple of texts but noticed the delivery reports were shown as not delivered. These were two several different people.
So I thought this must be my phone then.
I switched off my phone and back on again, voila the messages I had sent were delivered 30 secs after my phone was switched back on.
I phoned up Vodafone again to get automated text message - viola the sms came within 5 seconds.
Question
What cause the cessation of incoming and outgoing messages in that 3 hour window? Could an app/update running in the background could have caused this?
Is this a common issue even with the latest official ROM update? Is there a fix?
Please help as this issue along with short battery life is making me thing whether to get rid of phone.
But I also love the other features of the phone - for that reason I want this fundamental feature of sending/receiving SMS message to be resolved.
Thanks -rant over
that sounds just like the original sms problem.
did you use backup software when you upgraded? with the wrong settings, when you restore it can cause problems by writing back some old system files.
could be as easy as a hard reset.
no I did not use any backup software. literally just installed the new ROM and then had to install all my programs manually in again. any ideas? it does seem like the old sms issue as the problem is much less frequent but annoying nonetheless lol.
Boro22
Sorry to hear all your disappointing references your having with your HD2.
I not long after getting myne when had rom 1.48 and now 1.66 never have had any SMS problems(although a fix was installed by HTC straight away apon purchase)
I then installed a app to disable Sence Sms (sorry cant find where i got it from) being processed by Sence as it created a few limitations i liked in windows sms .
Any way by shifting the total responsibility back to Windows Sms functionality > i have never to today experienced a single problem with stuck sms.
I hope this helps.
but my problem is very intermittent. could a program running in the background cause this issue
I have an O2 HD2 which came with ROM V1.43 i had no issues with sms. I installed the V1.66 ROM...still no issues! It may be something to do with your network? might be worth trying a different networks sim card to prove???
I thought the same but i have no issue with my old phone. strange huH?
Hey there,
I purchased the HTC Hero from Sprint around a week ago, and it came with a stock 1.5. Had no issues at all, so today decided to try out the leaked 2.1 RUU. Updated without a hassle, but I've been experiencing some issues. This led to me repairing the bootloader and then trying DamageControl 2.08, and now finally fresh 2.0d. All installations went perfectly, nothing to call home about.
My issues are listed below:
It cannot automatically detect my timezone, and it has no clue as to my location for weather nor other features.
When I enable the GPS to go onto Maps, it locates me as around 1,000 miles off the west coast of Africa, whereas I'm in Pennsylvania, USA.
I can call my phone from another line, but no response on my phone (no calls received, nor missed calls).
When voicemails/messages come in, they flood in (10 new messages, etc, that have all stacked up).
I'm using the Wireless Tethering that comes with Fresh 2.0d, and I used PDANet/EasyTether prior to now (as my sole internet is tethering). I'm wondering if this could have at all affected it. Even with tethering disabled for a good hour, still nothing can reach me.
I've also updated the radio, and still no luck.
Wipe data and dalvik, reflash.
-------------------------------------
Sent from my HERO200
I wipe everything each time.
Now about to wipe it all and install the DarchLegend ROM.
I took my phone back to Sprint. I put the 2.1 leaked RUU on there, and took it to em'. Store manager swapped it for a new one.
I believe it was a hardware issue when it came to it. On 1.5, whilst I was tethering I'd not receive calls nor texts, similar to the all-time issue in 2.1. On the new phone which is running 1.5, it receives both whilst tethering.
MDLS said:
I took my phone back to Sprint. I put the 2.1 leaked RUU on there, and took it to em'. Store manager swapped it for a new one.
I believe it was a hardware issue when it came to it. On 1.5, whilst I was tethering I'd not receive calls nor texts, similar to the all-time issue in 2.1. On the new phone which is running 1.5, it receives both whilst tethering.
Click to expand...
Click to collapse
you took the phone into sprint with a leaked/hacked 2.1 leak on it and they just gave you a "new" hero no questions asked?
It was nerving, I'll tell you that.
Claimed ignorance, that it was an OTA update. He then said how there'd been issues with the OTA updates as dropping a bar of signal screwed it up. He compared the Hero I had to the Hero in the store display noting it was different. He asked me if I did any software editing, I declined.
Told me to come back in half an hour, and hey presto, had a brand new HTC Hero awaiting me.
Hey guys, I'm having this very strange issue with my text messages on my T-Mobile V20 (H918). When I'm texting people, they always receive my texts, and the text sends fine on my end. No problemo.
Now, when someone is texting me and we've been in a conversation for awhile, and suddenly they won't reply. And it's usually followed by "you there?" Or they just assume I'm ignoring them and quit replying altogether. This isn't an isolated issue, either. Happens with nearly everyone I text (but the issue seems to exclude T-Mobile or T-Mobile MVNO numbers). It doesn't matter if the person has an Android device, iOS device, Verizon, Sprint, AT&T, any of their MVNOs, nothing. Issue gets worse at indeterminate times of day. Really sucks when you're trying to text someone about signing a lease on an apartment... Using the stock messenger app that came with Nougat, but the phone hasn't had an OS update yet...but my remorse period runs out in 8 days, idk if I can wait for that.
Troubleshooting that's already been performed:
Clearing app cache
Performing a factory reset via settings
Performing a factory reset via LG recovery upon boot
Calling T-Mobile and having them re-provision my number a couple of times
This has happened before on my old G4, but seemed to be remedied with the V10 that I previously had.
NOTE: Upon checking T-Mobile's messaging history for my line and matching up the times in my inbox vs. their times for sending/receiving texts, the texts are indeed coming through on their end, but never reaching my device.
If anyone has any wisdom that they can share, it would be beyond appreciated. This is turning into a real headache. Thanks in advance.
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
nest75068 said:
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
Click to expand...
Click to collapse
Thanks, I'll give that a try! I'll post back with results once I find out if that's helped.
Did a new app fix it for you? I'm having the same exact issue.
Im having the same exact issue...im gonna try downloading a new text app and see if it helps.
El_Oso_Blanco said:
Im having the same exact issue...im gonna try downloading a new text app and see if it helps.
Click to expand...
Click to collapse
unknownbeing said:
Did a new app fix it for you? I'm having the same exact issue.
Click to expand...
Click to collapse
Textra did help (thanks, nest75068) but I'm still mad this phone doesn't work like it's supposed to. The stock messaging app includes Advanced Messaging on T-Mobile, which is a nice feature, but not one that I use much. Regardless, who knows what else is wrong with this phone with weird issues like this.
It's also troublesome that you guys are getting it. I ordered a new V20 via buyer's remorse (huge hassle) Anyway, fingers crossed super hard that the new one doesn't have the same issue!
Update: Surprise, surprise! Got a brand new V20 and the issue still persists! I'm at my wit's end, I have no idea what to do. Anyone have any other solutions? It seems to be happening intermittently on Nougat in general...I know the H918 hasn't gotten a system update yet, so I'm wondering if this 1) occurred previously on Verizon V20s, and if it did, then 2) did the system update fix it?
Trevnerdio, did you ever get a resolution to your text messaging issue with the stock messaging app.? Im currently experiencing the same issues with text messages getting lost when sent to me.
Paulydm said:
Trevnerdio, did you ever get a resolution to your text messaging issue with the stock messaging app.? Im currently experiencing the same issues with text messages getting lost when sent to me.
Click to expand...
Click to collapse
Hey Paulydm,
Sorry for the late reply. No dice, I've just given up and I'm using Textra as my main messaging app (which I quite like, actually) and my Advanced Messages (chats) from other T-Mobile devices comes in and goes out normally through the stock messaging app, it seems. Please let me know if you've found a solution! Still waiting on a system update...it's been a month a half.
Trevnerdio said:
Hey guys, I'm having this very strange issue with my text messages on my T-Mobile V20 (H918). When I'm texting people, they always receive my texts, and the text sends fine on my end. No problemo.
Now, when someone is texting me and we've been in a conversation for awhile, and suddenly they won't reply. And it's usually followed by "you there?" Or they just assume I'm ignoring them and quit replying altogether. This isn't an isolated issue, either. Happens with nearly everyone I text (but the issue seems to exclude T-Mobile or T-Mobile MVNO numbers). It doesn't matter if the person has an Android device, iOS device, Verizon, Sprint, AT&T, any of their MVNOs, nothing. Issue gets worse at indeterminate times of day. Really sucks when you're trying to text someone about signing a lease on an apartment... Using the stock messenger app that came with Nougat, but the phone hasn't had an OS update yet...but my remorse period runs out in 8 days, idk if I can wait for that.
Troubleshooting that's already been performed:
Clearing app cache
Performing a factory reset via settings
Performing a factory reset via LG recovery upon boot
Calling T-Mobile and having them re-provision my number a couple of times
This has happened before on my old G4, but seemed to be remedied with the V10 that I previously had.
NOTE: Upon checking T-Mobile's messaging history for my line and matching up the times in my inbox vs. their times for sending/receiving texts, the texts are indeed coming through on their end, but never reaching my device.
If anyone has any wisdom that they can share, it would be beyond appreciated. This is turning into a real headache. Thanks in advance.
Click to expand...
Click to collapse
I have the same issue receiving texts. Some I will receive and be in a conversation and all of a sudden stop getting replies then get one saying something that shows I have been missing a few texts. I had the LG G5 when this started in Nov 2016 and did everything the customer service rep at TMobile told me and nothing worked. I got the new LG V20 thinking it was my previous LG G5. Still happening. I have done everything including a factory reset and nothing works. TMobile said they would send me a new LG V20 even though I explained this one is brand new and the texting issue was happening on the G5 also. They sent a device and I went to pick it up only to find out it was a refurbished V20. I refused to take it because my current one is brand new. I am planning to call again and convince TMobile to let me trade in my brand new V20 for a new iPhone. I communicate 99% by text. Did anyone find a solution
nest75068 said:
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
Click to expand...
Click to collapse
I want to say THANK YOU!!! I downloaded Textra and it is working awesome!!!! Thank you thank you thank you
I have this issue on AT&T.
When talking to somebody, sometimes the texts end up going to the stock messenger instead of the messenger app im using. And sometimes people who try to send me texts, the text fails completely on their end and they cant send me any messages. Once i switched back to the stock messenger, all of those issues went away completely. Interesting stuff...
gonzo1209 said:
I have the same issue receiving texts. Some I will receive and be in a conversation and all of a sudden stop getting replies then get one saying something that shows I have been missing a few texts. I had the LG G5 when this started in Nov 2016 and did everything the customer service rep at TMobile told me and nothing worked. I got the new LG V20 thinking it was my previous LG G5. Still happening. I have done everything including a factory reset and nothing works. TMobile said they would send me a new LG V20 even though I explained this one is brand new and the texting issue was happening on the G5 also. They sent a device and I went to pick it up only to find out it was a refurbished V20. I refused to take it because my current one is brand new. I am planning to call again and convince TMobile to let me trade in my brand new V20 for a new iPhone. I communicate 99% by text. Did anyone find a solution
Click to expand...
Click to collapse
Hey, gonzo, sorry for the late reply. Textra works fine and is a bit friendlier to use and has a lot more features. While it's incredibly stupid and completely unacceptable that a system feature does not work properly, it's a minor thing to use something like Textra. I upgrade every 6ish months anyway, so I'm not letting it get to me. LG's been dropping the ball...they were doing better, but they seem to be slipping again. Hope you stuck with the V20! If not, sorry about your hassles!
Wow, totally didn't even read the latest responses haha glad your issue was fixed!
I also have experienced the same problem, been on the phone with T-Mobile and about 4 different TEC, nothing they tried fixed the problem, got really frustrated. I goggled and found this, I downloaded the Textra and I haven't had a problem since. You would think the TEC's would know to tell you to do this. I have been with T-Mobile for 20 years and been pleased, but this issue has put a sour taste in my mouth with T-Mobile now. My phone LG V-20 was brand new when it started, and they were wanting to replace with a re-furbished phone, I don't want someone else's problem... So glad I found this conversation. Thanks for posting.
Same issue. Stock LG G5. Android 7.0,
Tried everything. Even Textra. Nothing.
I get this problem using chompSMS, but my recipients are also receiving duplicates from me. Since switching to from cricket to tmo, I haven't had as many "lost" texts. Had the same issue on my G4. Wonder how many having the issue are rooted/custom ROM? Both my G4 and this V20 are rooted and stock based custom. Tried textra by developers suggestion, and still duplicated. Stock doesn't duplicate every text like chompSMS does, but maybe 20% do. This is bizarre. Wonder if it's an LG issue or root issue or ?
Im having this same issue with my lg-v 20. all my text seem to go through but i don't receive there text. I switched to a custom rom to see if that would fix the problem but so far no it sadly has not. It is a problem with the stock messenger app. I will give textra a try and see if that fixes my issue if not i might just change to a different phone in general. ill let you guys know what happens. Thanks
So I got a replacement v20 because my ffc stopped working, and once I switched to the replacement v20 I can no longer send texts to quite a few of my contacts. It says on my phone that it was unable to send the message. Is this more or less the same problem you all are facing?
The problem with not receiving text messages reliably on an LG phone running Android 7.0 Nougat is related to the text messaging app that LG created and loaded onto our phones as the default messaging app. I reported this issue to LG about a month ago after extensive testing and I've confirmed that many 3rd party messaging apps will work reliably. For instance and app like Textra will work reliably and offers much more functionality than the built in LG app.
I even went as far as to provided my testing details then send my phone in for warranty repair so that LG could have a closer look and work towards a resolution but all LG did was factory reset my phone and said that the phone worked fine. When I got it back I tested again and the issue remained. I firmly believe LG has no idea how to resolve this software issue and is ignoring it at this point and basically screwing their customers over. Luckily the solution is to ditch the LG messaging app and use any 3rd party messaging app instead.....but I would encourage anyone having this issue to hold LG to task and report it to them as this issue is a direct result of a poorly written application they created.
This is my first LG and it will be my last....never again!
I am getting something like this. People always get my texts but only today have i noticed that my phone is spamming me with old text messages. My buddy says "yeah i sent that text only one time and that was 2 days ago." His text said "hey man" and i have gotten the same text 30 times today. Now it just started the same behavior from another person. I had never gotten these people's message originally. But now it wont stop.
Dirty Santa H91010l Stock Rom.
Im out grocery shopping right now so i havent read all of this thread yet. Imshould i assume this is a bug from the dirty santa? Thanks
I have an odd issue on the T-mo variant and while it's great for battery life, it's killing my workflow!
This has happened across multiple ROMs and since I've had the phone.
It also seems to be the same in Wifi and Cellular.
After about 5 minutes of turning off the screen, the phone stops getting notification.
For example, with the phone off, I have no Whatsapp messages.
Once I open Whatsapp on the other had, the phone blows up with all sorts of missed messages.
Same is true with other apps.
I use a messaging app, and the user account for the phone actually shows disconnected with the phone off.
It only comes back if I open the app, or after the phone is on about 3-4 minutes.
I have excluded the above apps in optimization, with the same results.
So, who's got ideas?
bump?!
beachcomp.com said:
bump?!
Click to expand...
Click to collapse
Im not experiencing the delay but via text as you but I'm definitely getting the lagging Gmail. I click it (sometimes I dont have to) and wham ... 8 emails. It's really become an issue. I do experience the random no reply from a texting every now & then ... It seems to be only non TMobile people it does it with. Like me and someone can be having a lengthy back & forth via text and outta nowhere they won't respond. Someone mentioned using Textra as a fix.
Im rooted on stock rom, T-Mobile with a few minimalistic thing's frozen.