Related
I had it on my herald and it went on easy and looked great. Putting it on the fuze its alot harder and it looks pretty bad, i got the full protection, but just screen coverage alone gave me alot of issues.
Any tips?
I followed the instructions carefully
Did you watch their youtube videos? They have them on their website. I have a feeling (waiting for mine to arrive) that this will not work out for full protection. I should have watched the videos earlier.
You have to seriously molest the shield to make it attach to the corners. There is a penalty for spending too much time or not enough time on molding it. There is also a penalty for finger oils, too much liquid, not enough liquid, blah blah blah. This is no Shamwow!
I will try to record me putting it together on mine for the first time so we can share in the fun.
Their videos are like step 1...step 2...step 154,987...hahaha
I love knowing that we are about to spray a plastic product with a bunch of liquid and then adhere it mere millimeters away from the warranty voiding pink water sensitive tabs.
Man, Im a negative SOB on something I have never tried. Sorry Zagg I will correct myself if needed.
Perhaps I should have gone with one of the brands I used for my 8125 or my x61tablet.
Hi:
Can someone who has applied an Invisible Shield to a Touch Pro/Fuze, please post a good quality, up close picture of how it looks after installation? I have looked at their site, but all the pics as fairly small.
I would really appreciate it.
Thanks!
Saved for pictures of install.
Thresher said:
Saved for pictures of install.
Click to expand...
Click to collapse
Thanks Thresher
i installed mine 2 days ago and at first i was like ****ttttt cause it had lots of bubbles and looked just awful but they do work themselves out and now i have only one that has coninuously gotten smaller but of course its right in the path of sliding in tf3d hopefully it moves out as well
havent tried the back yet
You should all return your InvisibleShield and buy a real full body kit with BodyGuardz.
Way better then the crap you get from Zagg and BodyGuardz give you 2 full kits.
http://www.bodyguardz.com/HTC_Touch_Pro_p/htctouchpro.htm
AllTheWay said:
You should all return your InvisibleShield and buy a real full body kit with BodyGuardz.
Way better then the crap you get from Zagg and BodyGuardz give you 2 full kits.
http://www.bodyguardz.com/HTC_Touch_Pro_p/htctouchpro.htm
Click to expand...
Click to collapse
Umm, but what about the PTT button? Doesn't look like there's an opening for it.
tribalmunky said:
Umm, but what about the PTT button? Doesn't look like there's an opening for it.
Click to expand...
Click to collapse
According to InvisibleShield there doesn't have one either. Just had a buddy of mine order one from them. All they have right now is the TouchPro. I guess just wait it out until they have with the PTT already cut out. I am going to modify mine when I get it. I'm not that picky about it. Just trying to save people the trouble of ordering from Zagg. Probably the worse customer service I had ever experienced.
I just ordered a full body kit from ghost armor, it should be here in a few days. Any one ever used it? I assume they are all about the same as far as installation. I have just the screen protection from body gaurdz right now, it has a lot of drag on the screen (stylus doesn't slide very well)
Contacted Zagg they approved my return. Im assuming the guardz is the same type of material as Zagg uses? Reason being, on the touch screen it provides a much better feel that other screen protectors.
Cant really explain it buy it sort of gives you a light grip its an amazing feel compared to a bare screen or a normal screen protector in general
AllTheWay said:
You should all return your InvisibleShield and buy a real full body kit with BodyGuardz.
Way better then the crap you get from Zagg and BodyGuardz give you 2 full kits.
http://www.bodyguardz.com/HTC_Touch_Pro_p/htctouchpro.htm
Click to expand...
Click to collapse
To be fair, I have used InvisibleShield's on my Tilt, MDA, Nintendo DS and Sony PSP and those things are indestructible! After 1-3 years, they are all still going strong.
xboxhaxorz said:
Cant really explain it buy it sort of gives you a light grip its an amazing feel compared to a bare screen or a normal screen protector in general
Click to expand...
Click to collapse
I agree.
...boxwave
I'm curious to see how well the invisibleshield went on the back of the fuze. I was thinking of getting it, but just for the back. I use on all of my devices with screens the boxwave anti-glare. Some ppl argue that it dims the screen, makes it look less sharp, and I disagree. They make all my devices from my Palm Lifedrive down to my Sony PSP usable outside, and that's a biggy for me. So the first thing I'm doing when I open my fuze box is going to be taking the already unwrapped boxwave and putting it on, before I even turn on the device.
But the back worries me, it seems like a scratch magnet, and I want to get that protected too. Anyone want to post pics from their installs? How hard was it with all those facets?
californiarailroader said:
To be fair, I have used InvisibleShield's on my Tilt, MDA, Nintendo DS and Sony PSP and those things are indestructible! After 1-3 years, they are all still going strong.
Click to expand...
Click to collapse
Well they might be strong but there customer service is compared that of Raiders offensive production this season. Abysmal.
I have never in my life been so admiment about asking for a return. I have dealt with mobile providers customer services, which by industry standards is always pretty bad, but Zagg has reached a new low.
I never said they had a horrible product by any means, but there Customer service was enough to make me post, not only this post but numerous others about the company. Whoever is running the company needs to make a serious adjustment on the way they handle customers. I ordered a InvisibleShield or I should deem it "The Shield that never came to be" on Saturday the 15th. The informed that the Shield would be shipped in 3-5 business days. Never heard a response after 5 business days. When I e-mailed the company asking them about it. Nothing. No response for 2 days. When I asked the "Customer Service Represenative" about where the order was all the could tell me was that it was processing.
When I called for further clarification all I could get was the same answer and the lady on the phone told me "I have no idea why it hasn't shipped yet" When I told her my complaints about the company all she said in response was, "I'm sorry to heard that." Not, how can I make this better for you. Or I will check on your order right now and make sure that it's shipped out today. I immediately there after cancelled my order and sent my money else where. Of course I have to wait 3 - 5 business days for my money to be returned to my bank account. Funny that it took less then 12 hours for them to take the money but takes 3 - 5 business days for the money to be put bank into my account. Funny how that works.
If you are happy with InvisibleShield, then so be it. I just wanted other people on XDA to know about the horrible customer service that I experienced.
A side note. Another fellow XDA member purchased a invisbleshield the day after I ordered mine. He received his order last Wednesday. How does somebody who ordered the same exact product in the same state one day after me get the product before me. What's funny about though is that he received a invisibleshield for another phone not the Fuze.
Once again another stellar example of the applitude of people running Zagg.
AllTheWay said:
Well they might be strong but there customer service is compared that of Raiders offensive production this season. Abysmal.
I have never in my life been so admiment about asking for a return. I have dealt with mobile providers customer services, which by industry standards is always pretty bad, but Zagg has reached a new low.
I never said they had a horrible product by any means, but there Customer service was enough to make me post, not only this post but numerous others about the company. Whoever is running the company needs to make a serious adjustment on the way they handle customers. I ordered a InvisibleShield or I should deem it "The Shield that never came to be" on Saturday the 15th. The informed that the Shield would be shipped in 3-5 business days. Never heard a response after 5 business days. When I e-mailed the company asking them about it. Nothing. No response for 2 days. When I asked the "Customer Service Represenative" about where the order was all the could tell me was that it was processing.
When I called for further clarification all I could get was the same answer and the lady on the phone told me "I have no idea why it hasn't shipped yet" When I told her my complaints about the company all she said in response was, "I'm sorry to heard that." Not, how can I make this better for you. Or I will check on your order right now and make sure that it's shipped out today. I immediately there after cancelled my order and sent my money else where. Of course I have to wait 3 - 5 business days for my money to be returned to my bank account. Funny that it took less then 12 hours for them to take the money but takes 3 - 5 business days for the money to be put bank into my account. Funny how that works.
If you are happy with InvisibleShield, then so be it. I just wanted other people on XDA to know about the horrible customer service that I experienced.
A side note. Another fellow XDA member purchased a invisbleshield the day after I ordered mine. He received his order last Wednesday. How does somebody who ordered the same exact product in the same state one day after me get the product before me. What's funny about though is that he received a invisibleshield for another phone not the Fuze.
Once again another stellar example of the applitude of people running Zagg.
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Click to collapse
what you done realize is, the minute your hit purchase you had your invisiheild. You can't fault them for not shipping you something you had all along. i think if you look hard enough you miiiight...juuuust miiight see how inviable this shield really is. and when you see your inviable shield, you'll enjoy it that much more! here here for invishield...a job well done!
AllTheWay said:
You should all return your InvisibleShield and buy a real full body kit with BodyGuardz.
Way better then the crap you get from Zagg and BodyGuardz give you 2 full kits.
http://www.bodyguardz.com/HTC_Touch_Pro_p/htctouchpro.htm
Click to expand...
Click to collapse
The point of getting the Zagg is I dont Need two kits...
Ill post pics of mine should get mine in the mail today or tomorrow. I've applied Invisible shields to almost a dozen devices and I've only had it come out with extra bubbles once when I wasnt as careful with my Sansa Fuze (my phone and mp3 players are both Fuzes now...neato)
rzanology said:
what you done realize is, the minute your hit purchase you had your invisiheild. You can't fault them for not shipping you something you had all along. i think if you look hard enough you miiiight...juuuust miiight see how inviable this shield really is. and when you see your inviable shield, you'll enjoy it that much more! here here for invishield...a job well done!
Click to expand...
Click to collapse
lordmaxx said:
The point of getting the Zagg is I dont Need two kits...
Ill post pics of mine should get mine in the mail today or tomorrow. I've applied Invisible shields to almost a dozen devices and I've only had it come out with extra bubbles once when I wasnt as careful with my Sansa Fuze (my phone and mp3 players are both Fuzes now...neato)
Click to expand...
Click to collapse
Like I said. If you are happy with your product then so be it, but just don't say I didn't warn you.
Oh and Rzanology it did say HTC Fuze when I ordered it not HTC Touch Pro so once again it's Zagg fault.
It has been about 20 days. Has anyone got an opinion on whether I should go back and add the insurance for 100? I am in Canada, so it isn't a quick trip.
I'm actually seeing some hard spots that look like dirt on the screen but I suspect the are the coating wearing off.
Seems this is fixed in newer versions of the phone.
Any thoughts on extended warranty and/or the screen?
Sent from my Nexus S using XDA App
Check SquareTrade.com see if they offer warranty service to Canada. It's cheaper and better than in store warranties.
-Nexus S
nxt said:
Check SquareTrade.com see if they offer warranty service to Canada. It's cheaper and better than in store warranties.
-Nexus S
Click to expand...
Click to collapse
Squaretrade looks pretty good. Do you have any experience with them? Is it a legitimate operation?
Sent from my Nexus S using XDA App
I dont recommended the Best Buy insurance, maybe its just but ive had nightmares when it comes to filing a warranty claim with them, They just try and give you the run around
How much is the Best Buy insurance? They didn't offer it to me, and I probably would have said no, but I see people say $99/$100 even though checking the Best Buy website just now shows it at $169 for 2 years. That's an awful lot for a insurance that doesn't cover loss/theft.
distortedloop said:
How much is the Best Buy insurance? They didn't offer it to me, and I probably would have said no, but I see people say $99/$100 even though checking the Best Buy website just now shows it at $169 for 2 years. That's an awful lot for a insurance that doesn't cover loss/theft.
Click to expand...
Click to collapse
i believe for cell phones its monthly. like 10 bucks
Loggerhead87 said:
Squaretrade looks pretty good. Do you have any experience with them? Is it a legitimate operation?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
It's legit. They reimubursed me full retail value for a water damaged iphone. I could tell they didnt want to and tried to be shady about it but at the time the way their contract was worded they had no choice.
I didnt take it personally because I only paid like $50 for the contract and for them to pay $600 out on a device that cost me $200 out of pocket surely annoyed them.
Well when I looked at it, the only difference between the two plans is that the BB plan doesn't specifically state they insure full immersion in liquid where Square Trade does. Drop your Nexus in the ocean then your effed on the BB plan, but not on Square's.
As far as the pricing, it is $9.99 a month and you can only add it within the first 30 days (same as SquareTrade). So the Best Buy model is basically double, however you do have the flexibility to stop paying BB if for instance you buy another phone at any time where as if you use SquareTrade you've already paid for all of your two years regardless of how long you own or wish to protect that specific phone.
I chose the Best Buy Black Tie simply based upon convenience of getting a new phone quicker, though I'm not certain how that works, it just appears to me that it would/could be same day?
Also apparently you can do the Black Tie protection online as well so that's a possibility for the OP specifically.
ritcereal said:
So the Best Buy model is basically double, however you do have the flexibility to stop paying BB if for instance you buy another phone at any time where as if you use SquareTrade you've already paid for all of your two years regardless of how long you own or wish to protect that specific phone.
Click to expand...
Click to collapse
Actually you can receive a prorated REFUND on your SquareTrade warranty ANY TIME you want if you sell the phone or don't want the warranty anymore, you can also transfer it to another user!
nxt said:
Actually you can receive a prorated REFUND on your SquareTrade warranty ANY TIME you want if you sell the phone or don't want the warranty anymore, you can also transfer it to another user!
Click to expand...
Click to collapse
Ah thanks for that bit!
So they gave you a really hard time? My phone isnt past its 30 days but I have a dim back button and compared to my best friends wife's phone, the screen is really gray and banded. Also the platinum case scratched it and either way I want to replace it. I have the black tie protection and paid close to six hundred for the phone and 35 for the scratchy case and another 30 for the invisible shield. It sucks that I want to repalce the phone yet again but for the 700 I've shelled out on this thing, it should at least be perfect from the start.
Sent from my Nexus S using XDA App
Jayrod1980 said:
So they gave you a really hard time? My phone isnt past its 30 days but I have a dim back button and compared to my best friends wife's phone, the screen is really gray and banded. Also the platinum case scratched it and either way I want to replace it. I have the black tie protection and paid close to six hundred for the phone and 35 for the scratchy case and another 30 for the invisible shield. It sucks that I want to repalce the phone yet again but for the 700 I've shelled out on this thing, it should at least be perfect from the start.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
The other stuff, yeah, exchange the phone for a bad backlit button or wonky display, but I don't get the platinum case thing. That's your fault, or the case maker's, not Samsung's.
You purchased a 3rd party case which was poorly designed and it damaged your phone's back and think that Samsung/Best Buy are to blame and should have to replace your phone for it?
Isn't that a bit like saying that if you bought a Ford, then slapped on an aftermarket strap-on luggage rack or bike carrier that scratched the paint that Ford should have to let you exchange the car? An extreme example, but the same concept.
Sounds kind of outrageous, doesn't it?
Unless of course scratches on the battery plate are covered as a repairable item under your black tie warranty, which I doubt.
The case has scratched the bezel so that's not easily repaired I wouldn't think.
Also, I agree its not Sammy's fault for the scratches but the other stuff yes. Also, the phone is sold exclusively by best buy and the case is best buys line of cases, the only one out until now. I wouldn't feel bad at all using the all inclusive (minus loss or theft) black tie thing that I pay for. If they won't let you even use it that's just free money for them and makes it a scam.
Sent from my Nexus S using XDA App
Jayrod1980 said:
I wouldn't feel bad at all using the all inclusive (minus loss or theft) black tie thing that I pay for. If they won't let you even use it that's just free money for them and makes it a scam.
Click to expand...
Click to collapse
Yeah, if the extended warranty covers stuff like scratches, go for it. Those warranties are almost 100% profit for the seller.
OK, kudos to best buy. They have been awesome to me with the n's, especially with what so.e might think is paranoia. After the case scratches and banding I exchanged mybphone for another. They didn't hassle me at all and after everything I would surely buy from them again. They were great. Unfortunately even though best buy online said they were tmo vendor, they are not. The last phone they had didn't have the creased glass, so I took it. Seems like my last phone was a gem. This one seems more washed out but im tired of fighting. After all the wrangling. It seems there's no such thing as a perfect phone, at least after my g1. A lot of the problems can be blamed on the rush to get gingerbread out for this phone.
Sent from my Nexus S using XDA App
I went to exchange mine after seeing the crease in the glass isnt supposed to be there, of the 24 devices my local store had, every one had it.
carolinaguy99 said:
I went to exchange mine after seeing the crease in the glass isnt supposed to be there, of the 24 devices my local store had, every one had it.
Click to expand...
Click to collapse
It's not? Mine has it up top bbut not at the bottom. Ah oh well.
Sent from my Nexus S using Tapatalk
Well I have to hand it to best buy mobile. Not to rag on the parent company but the mobile employees are a cut above normal best buy. Even the ones in the store are a separate entity like magnolia. Since my last post I have returned my phone two more times. The dim back button led to a new one with a dead pixel. The only problem I had was that they claimed that its one replacement per 30 day period. They still helped me out and got me a new one. They seem to genuinely care and gave excellent customer service, even with a picky person like myself.
Unfortunately this store had an entire batch of creased glass screens. I took one anyway as I had to drive a long way to find one that activated tmo. I did this because the other ones in the area were the ones with min availability. They also told me that the ones they had at the place I got mine were their second batch of phones which made me believe they would be less problematic. This one seems OK but the keyboard is acting strange. Its been less than 24hours since I put on my ghost armor so hopefully the sensitivity is just temporarily affected. My last one had the zagg one which was much thicker and had no sensitivity problems so I'm optimistic that this one will clear up.
I also learned that you need to ensure that the place you do an exchange with needs to correctly transfer your black tie protection if you do an in store 30 day exchange. I learned mine was still pegged to my very first one and they had to call up geek squad and fix the problem so that if I did use the warranty that I could actually make a claim.
Has anyone else been told that you can only do one exchange?
Sent from my Nexus S using XDA App
Alright well I was happy to see that my insurance plan (I got it from my dad) included the free battery replacement and since mine gets terrible drain from my phone I figured alright cool no problem, I will just goto bestbuy today and go get my replacement, WRONG! Turns out, you wait 45 minutes in line just to be told "You need to call this number *writes it down* and then your battery should be at your house between 4-7 days. Are you kidding me? Why the hell can't you guys carry battery replacements and give me a battery when I need it? Also just a side note of bad luck: I called and their systems are down so they can't place my order today. All in all: best buy is overpriced garbage with an incompetant support team with a plan that makes less sense than baby talk.
Indirect said:
Alright well I was happy to see that my insurance plan (I got it from my dad) included the free battery replacement and since mine gets terrible drain from my phone I figured alright cool no problem, I will just goto bestbuy today and go get my replacement, WRONG! Turns out, you wait 45 minutes in line just to be told "You need to call this number *writes it down* and then your battery should be at your house between 4-7 days. Are you kidding me? Why the hell can't you guys carry battery replacements and give me a battery when I need it? Also just a side note of bad luck: I called and their systems are down so they can't place my order today. All in all: best buy is overpriced garbage with an incompetant support team with a plan that makes less sense than baby talk.
Click to expand...
Click to collapse
So they don't carry it in the store and want you to call the number to get a free battery replacement..... Are you like 13 just call the number and get your battery, just be glad that the service is even offered.
Sent from my PC36100 using Tapatalk
As far as I know, Best Buy nor any other insurance offerings guarantee that they will just trade you a new battery immediately in-store.
Giving you a number and mailing you a new battery after calling them sounds like SOP.
MultiDev said:
As far as I know, Best Buy nor any other insurance offerings guarantee that they will just trade you a new battery immediately in-store.
Giving you a number and mailing you a new battery after calling them sounds like SOP.
Click to expand...
Click to collapse
Sprint will replace
Sent from my PC36100 using Tapatalk
Khilbron said:
So they don't carry it in the store and want you to call the number to get a free battery replacement..... Are you like 13 just call the number and get your battery, just be glad that the service is even offered.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
That doesn't make any sense.
The best busy insurance is useless.
You're better off using the warranty because either way you're going to be without a phone for multiple weeks.
Meh BBY rarely carries batteries for devices in store... they might have the extended capacity ones but I have never seen them carry OEM batteries so yeah... this sounds pretty standard
It's the fact that I was annoyed at the situation that I have to call the number myself and all that instead of just going to sprint to replace my battery. It's annoying and I was already having a bad day. I had to vent. :3
Indirect said:
It's the fact that I was annoyed at the situation that I have to call the number myself and all that instead of just going to sprint to replace my battery. It's annoying and I was already having a bad day. I had to vent. :3
Click to expand...
Click to collapse
I probably would have gotten on my phone and called my local best but store and asked how the replacement battery program worked before driving out there and waiting 45 minutes in line. If I am going somewhere to purchase anything that could be out of stock (expecially electronics), I will always call and see if they have it in stock. Going to a store and expecting for them to have something that you want/need without checking first is not their fault.
tgruendler said:
I probably would have gotten on my phone and called my local best but store and asked how the replacement battery program worked before driving out there and waiting 45 minutes in line. If I am going somewhere to purchase anything that could be out of stock (expecially electronics), I will always call and see if they have it in stock. Going to a store and expecting for them to have something that you want/need without checking first is not their fault.
Click to expand...
Click to collapse
Furthermore, if you actually took the time to read and/or inquire about the battery replacements when you signed up, you would know that this is standard procedure.
Sent from my PC36100 using Tapatalk
bjb_nyj101 said:
you would know that this is standard procedure.
Click to expand...
Click to collapse
And you don't think that supports the OP's advice of not using Best Buy's black tie protection?
You're better off just using the HTC warranty.
mattykinsx said:
And you don't think that supports the OP's advice of not using Best Buy's black tie protection?
You're better off just using the HTC warranty.
Click to expand...
Click to collapse
Try and send Htc a cracked screen and see what they say
Sent from my HTC Shooter via Tapatalk
HSadler93 said:
Try and send Htc a cracked screen and see what they say
Sent from my HTC Shooter via Tapatalk
Click to expand...
Click to collapse
I was referring to warranty concerns, not physical damage concerns.
That's what TEP is for.
Battery replaced on site, phone replaced within a day if service cannot be performed, deductible only if you damage the phone.
A lot better than paying $10 a month and having to wait a week [or up to three] to have a phone. [Which is just what the HTC warranty is like]
LexLuger82 said:
Sprint will replace
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
From the warehouse, which usually takes a day or two.
Sunsparc said:
From the warehouse, which usually takes a day or two.
Click to expand...
Click to collapse
Sprint replaces batteries on site
Sent from my PC36100 using Tapatalk
mattykinsx said:
And you don't think that supports the OP's advice of not using Best Buy's black tie protection?
Click to expand...
Click to collapse
I never said that the OP wasn't right for advocating against black tie. I'm replying to this:
Indirect said:
I figured alright cool no problem, I will just goto bestbuy today and go get my replacement, WRONG! Turns out, you wait 45 minutes in line just to be told "You need to call this number *writes it down* and then your battery should be at your house between 4-7 days. Are you kidding me? Why the hell can't you guys carry battery replacements and give me a battery when I need it?
Click to expand...
Click to collapse
Not just this black tie insurance, but everything you sign up for in general; You should know what services you are signing up & paying for. Period. There should never be any surprises. *Even if* you "assume" that you'll be able to get something fixed/replaced/etc, it seems like common sense to call in before hand to make sure, rather than wast an hour of your time.
Honestly you could have stopped at "Don't use Best Buys Geek Squad"
The in house people are just plain dumb. Not naive, not just under-trained, not just lacking in the skill set to do the job but actual dumb.
I say this with every ounce of honesty I can in hopes that you guys for once believe something on the internet posted by someone you don't know.......
I actually got into an extended conversation with a person about a new computer and as soon as I saw he was just reading the description card I asked about the flux capacitor issues. He proceeded to ask his superior about it because he "wanted to be honest and find my answer instead of making up stuff". His superior proceeded to LOOK IT UP!!! until a listening customer popped in with "you only have issues if you have a hard drive that spins faster than 88mph". We laughed, they picked up on it, I left.
The GS employees are dumb. I don't use the above story as my only basis, that's an extreme example. The phone people are just reading a prompt, the inhouse people are just trained to go to the computer and "look it up". They have no real working knowledge of anything they are selling.
Indirect said:
Alright well I was happy to see that my insurance plan (I got it from my dad) included the free battery replacement and since mine gets terrible drain from my phone I figured alright cool no problem, I will just goto bestbuy today and go get my replacement, WRONG! Turns out, you wait 45 minutes in line just to be told "You need to call this number *writes it down* and then your battery should be at your house between 4-7 days. Are you kidding me? Why the hell can't you guys carry battery replacements and give me a battery when I need it? Also just a side note of bad luck: I called and their systems are down so they can't place my order today. All in all: best buy is overpriced garbage with an incompetant support team with a plan that makes less sense than baby talk.
Click to expand...
Click to collapse
Don't use "Best Buy" at all.
blizzard1017 said:
Honestly you could have stopped at "Don't use Best Buys Geek Squad"
The in house people are just plain dumb. Not naive, not just under-trained, not just lacking in the skill set to do the job but actual dumb.
I say this with every ounce of honesty I can in hopes that you guys for once believe something on the internet posted by someone you don't know.......
I actually got into an extended conversation with a person about a new computer and as soon as I saw he was just reading the description card I asked about the flux capacitor issues. He proceeded to ask his superior about it because he "wanted to be honest and find my answer instead of making up stuff". His superior proceeded to LOOK IT UP!!! until a listening customer popped in with "you only have issues if you have a hard drive that spins faster than 88mph". We laughed, they picked up on it, I left.
The GS employees are dumb. I don't use the above story as my only basis, that's an extreme example. The phone people are just reading a prompt, the inhouse people are just trained to go to the computer and "look it up". They have no real working knowledge of anything they are selling.
Click to expand...
Click to collapse
The sad thing is, I wanted to work with geeksquad last year but then I found out the severe lack of knowledge in that group in general and I was appaled I have an extensive knowledge of windows and linux as well as the ability to remove just about every peice of malware by hand and I hate people that just scan with different tools that will eventually pick up something. Guess what best buy does to remove malware? Throw scans at it. I would much rather do all of it by hand so I figured I can do freelance virus removal for the time being and it has worked out wonderfully. I'm gonna try to convince my dad to just get me the sprint TEP plan and go from there. Atleast then I can find someone intelligent to fix my issues that I can't fix myself.
fenixjn said:
Meh BBY rarely carries batteries for devices in store... they might have the extended capacity ones but I have never seen them carry OEM batteries so yeah... this sounds pretty standard
Click to expand...
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yeah, don't think I ever see batteries at Best Buy....you gotta read the small print when buying all that extra stuff from stores....especially when it involves them replacing something for free....
Hey guys. I know this may be put in another thread but I need as much advice ASAP, so more people that see this the better.
I want to buy the GS3 tomorrow. The thing is, where I live, its going for $1,100 and thats on special. Thats a crapload of cash, so I need to be certain I dont get stuck with a crappy phone.
I currently have the original Galaxy S, and that had a useless gps which gave me endless headaches. Don't want to get stuck with another phone with such a major defect.
Now I have been following this forum but I just wanted to know, besides the screen issues, is there anything to watch out for in terms of common manufacturing defects.
Also, what advice can be given on trying to detect screen issues whilst still in the store?
Thanks
Don't do it for that much!!! Where do you stay? Have you asked someone to purchase it for you, then send it to you?
Sent from my GT-I9300 using xda premium
cowppl said:
Hey guys. I know this may be put in another thread but I need as much advice ASAP, so more people that see this the better.
I want to buy the GS3 tomorrow. The thing is, where I live, its going for $1,100 and thats on special. Thats a crapload of cash, so I need to be certain I dont get stuck with a crappy phone.
I currently have the original Galaxy S, and that had a useless gps which gave me endless headaches. Don't want to get stuck with another phone with such a major defect.
Now I have been following this forum but I just wanted to know, besides the screen issues, is there anything to watch out for in terms of common manufacturing defects.
Also, what advice can be given on trying to detect screen issues whilst still in the store?
Thanks
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You're in California in the US. You're getting ripped off at $1,100. Buy it online for a much lower cost. Don't throw away money like that. Jeez...
ronj1986 said:
Don't do it for that much!!! Where do you stay? Have you asked someone to purchase it for you, then send it to you?
Sent from my GT-I9300 using xda premium
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I live in Zambia. Its a small country in Africa. The original GS1 sells for $600, the GS2 for $850 and the GS3 is $1,100. This is from a Samsung store. They just started selling the GS3 a few days ago. Actually, I am surprised that it was not more expenseve. Another phone store was selling them for $1,400.
I am really tired of my current phone. It lags too much and no gps. I think its done its time. Flashing roms stopped being too effective a while ago.
If I buy online, there is a chance that there will be a defect and it would be a pain in the backside to try to return it. Shipping itself would cost a bomb, not to mention taxes or the fact that the phone may not reach me at all.
I am still debating whether to get the phone or not, but I nearly bought it today itself, but restrained myself and came straight here to see if I can make sure I dont get a defective unit
Chaos Residue said:
You're in California in the US. You're getting ripped off at $1,100. Buy it online for a much lower cost. Don't throw away money like that. Jeez...
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Not anymore. Moved out here to zambia a few months ago. What can I say, I need my dose of current tech to make feel alive inside. Its hard adjusting to a country where you dont even get decent internet
cowppl said:
Not anymore. Moved out here to zambia a few months ago. What can I say, I need my dose of current tech to make feel alive inside. Its hard adjusting to a country where you dont even get decent internet
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Dude, preaching to the choir. My hat's off to you, lol. Really though, just get as hands-on with the phone in store as possible to make sure you don't see any pixel issues. In store there isn't a whole lot you can do for testing as people generally find issues over the course of a few days or longer. That said, can you not buy the phone on amazon for cheaper than $1,100?
Chaos Residue said:
Dude, preaching to the choir. My hat's off to you, lol. Really though, just get as hands-on with the phone in store as possible to make sure you don't see any pixel issues. In store there isn't a whole lot you can do for testing as people generally find issues over the course of a few days or longer. That said, can you not buy the phone on amazon for cheaper than $1,100?
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I could get it from Amazon, but with shipping, taxes, and duty here in zambia, it will still come pretty high. Still cheaper that $1,100, but if it is defective, I have to ship it back and hope the next one they send me is good. If not, then this will turn out to be an even bigger disaster than spending over a grand on a phone.
Also, I have this fear that the phone will never reach me.
cowppl said:
I could get it from Amazon, but with shipping, taxes, and duty here in zambia, it will still come pretty high. Still cheaper that $1,100, but if it is defective, I have to ship it back and hope the next one they send me is good. If not, then this will turn out to be an even bigger disaster than spending over a grand on a phone.
Also, I have this fear that the phone will never reach me.
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Amazon customer service has never let me down. That's all I can say there. Also, I got mine from Amazon and it's in perfect condition. Can you select a UPS shipping option? Because if you can then you'll get your phone. If it's shipped UPS they'll have the tracking number to ensure it got to you.
I was the proud owner of a shiny brand-new Galaxy S3 as of 7 p.m. July 14. On my way to the mall just before 3 p.m. the next day to purchase a cover, it slipped out of my hand and hit the pavement. Damage to screen and bezel from a fall of only 2 1/2 feet. The back cover even popped off! I had watched the drop tests for this phone and knew that with this one there was no way I'd think about not getting a protective cover. It is definitely not as tough as the other previous Galaxy S models. But I never would have expected so much damage from such a short fall. Anyways, it is going to cost me 130.00 for the deductible through the insurance claim, plus the aggravation that is already starting. It was supposed to be easy-peasy. Instead of helping me in store (they kept saying they couldn't do that-access to my account purchases at their fingertips plus me there in person with ID!), I have to print out an affidavit along with proof of ID. I totally understand that, but why not just help me in store! You guessed it, I don't have my own printer (I've been meaning to rectify this) although I do have a scanner. Long story short, lack of a scanner means I lose 24 hours-can't do this until tomorrow. Then barring any further BS from T-Mob or Asurion, I'm told I get a new phone the next day. Too bad I'll be out of town by then, but, oh, well. That's what I get for not having a printer. Now for the real rant! Gorilla glass my a$$! If Samsung is going to make a phone with this slick plastic back and with a plastic bezel, they should just ship it with some cheap plastic protective cover so that you can make it out of the store and have time to shop for a cover to your own liking! Don't get me wrong, I love my new phone, however I'll really consider the build quality of the next phone I buy. I will especially pay attention to slick edges and plastic bezels.
We apologize for any inconvenience. However, further verification is required for us to process your claim. Please click here to contact us and one of our Customer Service Representatives will be happy to further assist you.
Thank you for allowing us to serve you.
Asurion
Your Technology Protection Company
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This was after completing the first step of the onling claims process. Instead of an Asurion rep, the next page directed me to call T-Mobile customer care! Again, could have just done that at the store an hour earlier! Yeah, I know, they aren't really there to help, lol!
Did you know you posted on the wrong thread?? this is " T-Mobile Galaxy S III Android Development ". Mod; Please move the post or close the post. thanks!
Dang. The glass does feel INCREDIBLY thin compared my old Vibrant. I too gotta get a case. That bezel protection was the shizz.
Sucks man
I too have seen all the drop tests and this phone, whether it be the size of the screen or the plastic casing, doesn't hold up when dropped. I get my phone tomorrow but ordered a case last week with a lip so I'd have protection on day one
Sent from my SGH-T959V using xda app-developers app
really? to easy to flame:cyclops:
laylovj said:
Dang. The glass does feel INCREDIBLY thin compared my old Vibrant. I too gotta get a case. That bezel protection was the shizz.
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Gorilla glass 2 is 20 percent thinner than gorilla glass.
Sent from my Galaxy Nexus using Tapatalk 2
Yeah I know. But I guess I didn't really want to say thin, but moreso flimsier.
Sent from my SGH-T999 using xda app-developers app
chadster214 said:
Did you know you posted on the wrong thread?? this is " T-Mobile Galaxy S III Android Development ". Mod; Please move the post or close the post. thanks!
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No, I was not aware of that. I thought I was in General. Sorry, I'll figure out how to move it.
EDIT: Anyone know how to move a thread?
darren.wlsn1 said:
really? to easy to flame:cyclops:
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And what would be the point?
RaymondPJR said:
No, I was not aware of that. I thought I was in General. Sorry, I'll figure out how to move it.
EDIT: Anyone know how to move a thread?
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Yeah report it to a mod and explain why in the report. Someone will move it no problem.
Sent from my SGH-T999 using xda premium
Looks like one of the nice mods moved the thread.
But seriously.. you said it yourself.. You knew the SGS III was eaiser to break then your grandma's fancy china.. And you knew you should have had a case.. why didn't you?
I have had mine cased in a bulky 2 layerd cheap ebay case while I wait for a kraken or the defender to come out.
Anyone who does not case their SGS III is living life on the edge.
Randomacts said:
Looks like one of the nice mods moved the thread.
But seriously.. you said it yourself.. You knew the SGS III was eaiser to break then your grandma's fancy china.. And you knew you should have had a case.. why didn't you?
I have had mine cased in a bulky 2 layerd cheap ebay case while I wait for a kraken or the defender to come out.
Anyone who does not case their SGS III is living life on the edge.
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The guy at Car Toys brought out the ugliest case I'd ever seen, so I refused it. Went out the next day at my earliest convenience to buy a decent case. One block from home, disaster struck! Would have been cheaper to buy that case and throw it away the next day. It is costing me $130.00 in deductible fees for the replacement. Now I've read that some guy dropped his while in a case and it still broke.
EDIT: Thank you moderator, I'm so sorry for my mistake!
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Simple solution: don't drop your phone. I didn't drop my HD2 in the whole year I had it.
I have to tell customers the same thing, we have nothing to do with Asurion, you can use my phone but I cant file anything for you unfortunately.
The only reason you have to jump through so many hoops with Asurion is because since you just got it, it hasnt registered on your account, so there is really not way for them to know if you actually own the phone unless you provide that affidavit and proof or purchase.............I broke my S3 after 2 days and even though i work for T-Mo and still had to go through the same thing
mikeschevelle said:
I have to tell customers the same thing, we have nothing to do with Asurion, you can use my phone but I can file anything for you unfortunately.
The only reason you have to jump through so many hoops with Asurion is because since you just got it, it hasnt registered on your account, so there is really not way for them to know if you actually own the phone unless you provide that affidavit and proof or purchase.............I broke my S3 after 2 days and even though i work for T-Mo and still had to go through the same thing
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That's what I wanted from them, to use their phone. Also would've saved me time if I could have printed that form right in the store. I had everything I needed with me at the store: receipt, box with IMEI, my ID. I wasn't asking them to do it for me, just to call from there and confirm from their records that I purchased the phone. Anyway, a couple of calls today to Asurion got them to approve my claim a little faster, but not in time for the replacement to arrive before i leave for Seattle. So it's being shipped to where I will be there.
Mine broke within 6 hours of having it. I got it, late at night, fell asleep while texting, and when i woke up it was on the floor and the screen was cracked to hell. I silently weeped. I was suppose to get a case the next day.
RaymondPJR said:
That's what I wanted from them, to use their phone. Also would've saved me time if I could have printed that form right in the store. I had everything I needed with me at the store: receipt, box with IMEI, my ID. I wasn't asking them to do it for me, just to call from there and confirm from their records that I purchased the phone. Anyway, a couple of calls today to Asurion got them to approve my claim a little faster, but not in time for the replacement to arrive before i leave for Seattle. So it's being shipped to where I will be there.
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We have no way of confiming your purchase unfortunately, they only accept a copy of the reciept or scan of the box
Iunno but to me, when I see the drop tests of the s3 90% of the time the drops are done by women. And it seems like 90% of the people who have been dropping their phones have been men c.c....men are generally stronger and taller than women so........iunno just my 2 cents
Sent fromTyra's galaxy siii C: