Database Users

Cincular 8525 stuck in Bootloader

I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?

Zulu137 said:
I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?
Click to expand...
Click to collapse
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help

Asfarizal said:
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help
Click to expand...
Click to collapse
Manage to solve the problem ...thanks WIKI !!
Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus
Then Flash to any ROM you want !!

Thanks .... But
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.

1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......

Thank You
I will follow the instructions you gave and try to get it going this weekend.
Thank you so much for your time

Zulu137 said:
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.
Click to expand...
Click to collapse
Looks like you've got a lot of reading to do, and a problem to sort out. Firstly a couple of answers...
Schaps is a Rom Cooking guru (makes custom versions of WM5, WM6 etc). When you get your phone sorted out I'd recommend trying one of his roms.
Hard SPL. The SPL is part of the bootloader which effectively dictates how a rom is flashed and what roms can be flashed. HardSPL is a custom version of this which allows you to flash any rom from any carrier. It also protects against a bad flash in many cases. It is recommended before you try flashing any new roms or radio roms. Use Hard-SPL-V7 at the bottom of the first post here.
The Rom upgrading software is contained in any of the cooked or carrier supplied roms. It is normally a .zip file which cotains 2 files: xxxxxRUU.exe and RUU_signed.nbh. You run the .exe file from your PC when connected to your phone via USB. More details of how to do this are in MrVanx's guides. Also other resources here.
Now to try to sort your phone out...
What is displayed on your screen when in bootloader mode? It should be something like this:
HERM200
IPL-1.04
HERM200
SPL-2.10.Olipro (This is HardSPL V7)
If you don't have an Olipro SPL then you need to get HardSPL onto your phone. If you haven't done any upgrading and have had the phone from new then I guess you don't have hardSPL.
Now you need to fix your USB Malfunctioning problem. I can't help too much here except to suggest trying a different cable, different USB port or different PC. Also, if you are running Vista try an XP maxhine. When you connect to the PC does your phone show Serial or USB on the screen? If you can't get a USB connection, all is not lost - you can re-flash your rom using an SD card, method here.
There is a thread about un-bricking phones which may help.
There are various diagnostic tools (which can also screw your phone if used incorrectly). The favourite of these is MTTY but you need a USB connection to use this.
If your phone is in warranty I'd recommend getting your supplier to sort it out, but if not I'd try to re-flash an ORIGINAL supplier rom (Cingular I guess). You can get links to the official supplier roms here.
I think (might be wrong) that sometimes when stuck in bootloader you need to flash an official rom, not a cooked one to recover your phone - then you can run HardSPL and then flash cooked roms again.

Cingular 8525 stuck in bootloader
Thanks for the reply ... lots of great input.
Now to answer some of your questions.
1) When I power up the phone (only pushing the power button ) it goes straight into the bootloader screen without pushing any other buttons, and it displays
HERM100
IPL-1.01
HERM100
SPL-1.06
Then at the bottom in the white bar it says "Serial"
The only way that i have found to power it down again is to remove the battery, there is no response from any single buttons after it is in bootloader
the soft reset and hard reset work but it just goes right back to the bootloader screen after.
2) The USB malfunction. This only started after the phone "crashed" and before that it worked great ... well i only used it to sync up to my work pc for the contacts and to get pictures onto my hard drive.
all the PC's that i use are running XP. I have tried my home PC and my Laptop
and the work PC and all of them have their own cables and they all say the same thing ... "the USB device is malfunctioning"
I am sure that when i get the phone going again the USB will start to function again.
3) Phone warranty ... I bought the phone off e-bay from a store in new york about 10 months ago as a "new unlocked cingular 8525" it was new and unlocked, but i have no idea how they unlocked it. I would assume that there would be no warranty now and in any case i live in Canada and would have to ship it down to the states to an AT&T repair center and that sounds like a nightmare to me with the customs and so on.
I will give you a little more background on the problem. the phone worked like a charm without any problems at all for the 10 months that i had it, then the morning of the crash the phones alarm did not go off in the morning and i was almost late for work ... i did not pay it any further attention untill at 3:26pm
that afternoon the alarm went off ??????? (it was set for 6:05am) so i checked the main clock time, it was right. I then checked the alarm time, it was right ??? So i figured that something must have just got confused, so i powered down the phone with the power button to just restart it and while it was powered down i removed the battery to take the oportunity to to clean all those fuzzies and dust that collect in the battery compartment out and put it all together and powered it up again (just by pushing the power button) and this wierd red, green, blue and white screen appeared and that is all that i have seen since ???
I hope that answers your questions and i will start going through the links that you sent and get to reading ... will there be a pop quiz ... lol
Thanks again for your time and i very much appreciate all the time that all of you have spent on me and my phone ..... I know that you all just feel bad for me because i now have to use a Motorolla V551 ... lol

Great Work
ultramag69 said:
1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......
Click to expand...
Click to collapse
Thanks a lot man & great work i unbricked my Herm100 with method u mention above thanks a lot & great job keep it up

I also have this problem.
I d/l Hard-SPL-V7
and when i run RUUWrapper.exe
I get an error saying the application failed to initialize properly (0xc0000135)
What's going on?
How do i fix this?
this happened when i was trying to unlock the phone.
Thanks

need help
when i switch on my orange herm100 it shows On the bootloader screen is displayed:
HERM100
I PL-1.01
HERM100
SPL-1.40.01ipro
history : i buy unlocked orange phone
fewdays back i found no imei ,
yesterday i try to flash by micro sd but in gsm stage its gets hang no progress after extrom stage
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM - (NO ACTION)
OS -
i tryed several time no action, i cant connect by mini usb.
PLEASE help me
tell me which it the right rom to chose? step by step procedure..
how to rectify imei?
thanks and regards
kirtibas

kirtibas, sorry it took so long to reply, 1st thing I'd do is upgrade to SPL 2.10 olipro. This is safer to use than others. then I'd suggest reflashing a stock rom to see if that works. After stock rom works then use a cooked rom as your heart desires... Cheers...

Restore original SPL from bootloader

Hi,
Does anyone know how can I restore the original SPL from bootloader ? I try to do it, the progress bar goes to 100% but when I restart it, I still have the HardSPL installed.
Any ideas ?

Use SEARCH please
ygeordy said:
Hi,
Does anyone know how can I restore the original SPL from bootloader ? I try to do it, the progress bar goes to 100% but when I restart it, I still have the HardSPL installed.
Any ideas ?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=381600
second post

Thanks for the reply.
I tried that. Unfortunatelly it doesn't work for me. The progress bar goes to 100% and after restart I still have OliNex loader. I don't have the step which says "Unplug cable".
Some other ideas maybe ?

ygeordy said:
Thanks for the reply.
I tried that. Unfortunatelly it doesn't work for me. The progress bar goes to 100% and after restart I still have OliNex loader. I don't have the step which says "Unplug cable".
Some other ideas maybe ?
Click to expand...
Click to collapse
That message appears on the device (on the colored bars screen). Maybe you thought it should appear in Windows.
It worked for me

SuperJMN said:
That message appears on the device (on the colored bars screen). Maybe you thought it should appear in Windows.
It worked for me
Click to expand...
Click to collapse
I know it's on the device. It did, when I did the hard spl. Now when I'm trying to get back to original spl (device stucked in windows boot screen) I don't have that message, but the process goes through. Unfortunately without any result.

ygeordy said:
I know it's on the device. It did, when I did the hard spl. Now when I'm trying to get back to original spl (device stucked in windows boot screen) I don't have that message, but the process goes through. Unfortunately without any result.
Click to expand...
Click to collapse
Stucked windows screen is a different problem. This method is ok only for working device.
In this case this is the only one idea:
Originally Posted by christonge
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.

fktsndr said:
Stucked windows screen is a different problem. This method is ok only for working device.
In this case this is the only one idea:
Originally Posted by christonge
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.
Click to expand...
Click to collapse
yeah, tried this already also. after I hit task 8 and enter, the device resets, goes to Windows startup screen, get stucked again and just turns off.
Full description off my problem here for whoever wants to help me.
http://forum.xda-developers.com/showpost.php?p=2126848&postcount=31
I fully appreciate any kind of help.

Did you try flash back the original rom?
And I suggest rename this thread for example Stucked in windows screen...
Maybe more people will read it, and try to help you....

fktsndr said:
Did you try flash back the original rom?
And I suggest rename this thread for example Stucked in windows screen...
Maybe more people will read it, and try to help you....
Click to expand...
Click to collapse
I did try to put back a french ROM. I don't know if it was the original because unfortunately when I first flashed it I was kind of beginner in flashing HTC's, but I tried with the only original french ROM that I found on this forum. The process goes through, but yet the result is the same. Is there any kind of command to fully erase (format) the memory (beside the bootloader) and then try to load a ROM ?

Same for me with restoring SPL ...it doesn't work.
And my device is almost at the same state of damage as yours. See my thread...
http://forum.xda-developers.com/showthread.php?t=402765
Also the mtty and task8 just restarts my device. Nothing more, nothing less!
So there is no way of restoring SPL with entering the bootloader manually? Not even a mSD-Card Trick out there? I need to get it done because of warranty ;/

You stucked in Olipro hard-spl, this is why restore spl not works...
And unfortunatelly you can not flash spl with micros-sd.
But you can try to flash rom with micro-sd card.
http://forum.xda-developers.com/showthread.php?t=384084&highlight=guide
Or ask Olipro, maybe he can help you.

Well I am able to flash my Rom the usual way with USB connection.
But no way of restoring the SPL ;(

"So there is no way of restoring SPL with entering the bootloader manually? Not even a mSD-Card Trick out there? I need to get it done because of warranty ;/"
I do not understand exactly...
Did you try restore original spl with manual bootloader?

you run SSPL from Windows Mobile, then flash a stock SPL NBH, job done.
the whole *point* of Hard-SPL is that it can't be overwritten when it performs a flash so that if anything screws up you don't end up locked out of reflashing in the event something screws up.

Olipro said:
you run SSPL from Windows Mobile, then flash a stock SPL NBH, job done.
Click to expand...
Click to collapse
Sounds easy *hehe* BUT i can't access Windows Mobile anymore, that is my big problem. So my device will be picked up by O² in a few days, so i have to get the original SPL back without accessing Windows Mobile ;(
Any suggestion?
@fktsndr: no, thats why i have put a question mark behind it I just need a way of downgrading to the Original SPL without access to Windows Mobile. Maybe i should be sorry for my english

gmc said:
@fktsndr: no, thats why i have put a question mark behind it I just need a way of downgrading to the Original SPL without access to Windows Mobile. Maybe i should be sorry for my english
Click to expand...
Click to collapse
So...
You have hard-spl on your machine
You can not restore spl followed the guide in post 2 (WITHOUT manual bootloader)
You can not access your windows mobile (WM does not boot)
You freeze on startup screen
You can not start you phone with steps in post 6
Am I right?
If yes, you stucked in bootloader. And unfortunatelly I can not help you...Maybe Olipro.

fktsndr said:
So...
You have hard-spl on your machine
You can not restore spl followed the guide in post 2 (WITHOUT manual bootloader)
You can not access your windows mobile (WM does not boot)
You freeze on startup screen
You can not start you phone with steps in post 6
Am I right?
If yes, you stucked in bootloader. And unfortunatelly I can not help you...Maybe Olipro.
Click to expand...
Click to collapse
Well seems like something like this.
See I have no error because of invalid flashing. I had slight water damage. But some days later my device was working again for a whole day.
Next day it didn't work anymore.
When i startup my device and the WM-Splash shows up it makes "bring" and device turns off.
When i plug in the AC charger i can't even get beyond the O2-Splash.
But I can enter the bootloader and flash what I want, it works ;/
I am also able to connect with MTTY, maybe there is a way with repairing it through MTTY?
Full description of my problems here: http://forum.xda-developers.com/showthread.php?t=402765
But if i cant get rid of the problems i have to send it to warranty by tomorrow or monday and i think they will notice that i don't have the original SPL on it. So they will screw me ;(((
So, as I am not a noob to computers I would try ANYTHING to get it back on my own!
Is there also no way of restoring it by using the microSD-Card? So is there no way without Windows Mobile? Not even the holy MTTY? Or any way of debugging it by MTTY to see whats going wrong?
I'm screwed!
P.s. I have also tried another battery in the o² shop....didn't fix it ;(

gmc said:
Well seems like something like this.
See I have no error because of invalid flashing. I had slight water damage. But some days later my device was working again for a whole day.
Next day it didn't work anymore.
When i startup my device and the WM-Splash shows up it makes "bring" and device turns off.
When i plug in the AC charger i can't even get beyond the O2-Splash.
But I can enter the bootloader and flash what I want, it works ;/
I am also able to connect with MTTY, maybe there is a way with repairing it through MTTY?
Full description of my problems here: http://forum.xda-developers.com/showthread.php?t=402765
But if i cant get rid of the problems i have to send it in by tomorrow or monday and i think they will notice that i don't have the original SPL on it. So they will screw me ;(((
Is there also now way of restoring it by using the microSD-Card? So is there no way without Windows Mobile? Not even the holy MTTY? Then i'm really f***ed.
P.s. I have also tried another battery in the o² shop....didn't fix it ;(
Click to expand...
Click to collapse
There is an mtty method on post 6...maybe helps start your phone...
You need working windows mobile to restore-spl.

fktsndr said:
There is an mtty method on post 6...maybe helps start your phone...
You need working windows mobile to restore-spl.
Click to expand...
Click to collapse
Yes but on "task 8" my device doesn't behave as it should be. It just restarts doing nothing.
Seems like i just have to hope the guys at the service center will not recognize my "not original" SPL. 1% chance ;(
Well thanks for now fktsndr.
Seems like there is really no way of restoring it without Windows Mobile ;(
I thought there would maybe be a "Low Level"-Method of accessing the device and restoring SPL.
Can't think of that there is no way of formatting the device on its lowest level (mtty) or transferring the original SPL per MTTY. Hmm...there should always be a way
Olipro, no way? ;(

if I remember right, the polaris hardSPL is based on an MFG bootloader.
this means you can use mtty commands (mw) to unpatch the write protection then flash the stock SPL.
if I don't remember right, and it is not MFG, then you can still use another mtty command with a special file, but this is more complicated and was not fully tested. you can contact me in PM and we can see.
(you could transfer SPL via mtty, but that is also blocked in hardspl because the mtty transfer uses same code to flash the SPL in this SPL common base)
by the way task 8 is exactly designed to just do a soft reset. nothing wrong with that command.
they really meant task 28. this does a hard reset. you can try that. I guess you already did, but just in case!
edit: I just remembered another way if task 28 doesn't help. ifyou don't mind that the device will stop booting SPL, then you can just do task 2a command in mtty. this will erase SPL, and because of hardSPL overwrite protection it will fail to flash it back from the temporary RAM backup.
the result is that the device will not even boot SPL, it will be black screen. it will boot to the radio bootloader only and O2 won't know what SPL was on it before erase.

why can't I CID/SIM unlock my phone?

Hi, I just got my Tytn from ebay, and I can't unlock it.
I unlocked my friends fine. but for me, It keeps hanging at 0%.
what's going on?
any help will be great!
also, when I try to just flash it. the phone won't go into bootloader mode.

Try doing it from the flash card.

I searched the forums and people said reflash it. But it won't work...
how do it do it from the flash card?
Thanks

sorry double posted. I press back by accident.
edit::
in tri color screen it says.
HERM100
IPL-1.01
HERM100
SPL-1.40.Olipro
None of the flashes people mentioned works! i searched. it keeps saying my phone is not connect to active sync.
Thanks
Edit:
Asfarizal said:
Manage to solve the problem ...thanks WIKI !!
Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus
Then Flash to any ROM you want !!
Click to expand...
Click to collapse
Does not work, none of the roms detect my phone
ultramag69 said:
1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......
Click to expand...
Click to collapse
does not work either.
Edit:
MTTY, doesn't work either, I don't see USB option.

Ray_jai said:
I searched the forums and people said reflash it. But it won't work...
how do it do it from the flash card?
Click to expand...
Click to collapse
It's in the wiki under "Upgrading & cooking" (I know this for a fact, I just added the link under that section).

for usb option got to "port" and then use the scroll bar to go down below com 8 you should see com 9 then com 10 then usb...

[SOLVED] Connection Error [262]. Stuck in bootloader (tri color) mode.

I'm new in these forums as well I'm new with flashing ROMs so obviously I messed up flash process and my device stuck in bootloader (tri-color) mode. This post I address to those unfortunate like me .
# Symptoms #
- ROM flash started and stopped at 17%. After recovery flash process stucks at 0% and pops Connection Error 262. Device is stuck in bootloader mode not possible to flash anything, hard reset does not help, flash from SD card does not help either.
# Possible cause for that #
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
2. Connection between ActiveSync and device was not established when flashing ROM file.
Before to go any further please take your time and read Polaris Wiki to get familiar with glossary and acronyms used here.
PROCEED ONLY if flashing original ROM does not help, hard reset does not help and flash from SD card does not work.
# Solution #
1. Download MTTY software.
2. Kill ActiveSync (Press Ctrl-Alt-Del and stop rapimgr.exe and wcescomm.exe processes).
3. Plug Polaris into usb port (Plug directly not through hubs).
4. Start MTTY after chose USB from PORT dropdown list (if it is not listed there then ActiveSync processes were not stopped).
5. in window type: set 16 0 (enter cmd mode)
6. after type: task 8 (this will format phone)
7. after type: task 0 (this will restart phone. Not always necessary)
8. soft reset
This procedure can damage your phone. Use it as last resort.
Official source in french here.
Now before flashing any ROMs read carefully how to flash (not install!) Hard SPL.
# P.S. about install and flash termins #
This error with flashing happened to my due misunderstanding between notions of installing something on your device and flashing. In my opinion those are completely two different things. As for first I understand of running some cab or exe directly on device. So problem comes when people sees install Hard SPL en device as they try to find some cabs or exes to install directly on device or they just copy all files to device. To make things clear Hard SPL "installation" actually is ROM flash process which must be done with maximum caution, but those who did not read Wiki won't understand it.
Cheers, whitealien

BiG THX @ Whitealien.
works to 100% on my Touch Cruise.
I flashed under Vista Ultimate...
# Solution # ... addition from me for Vista users!
....
2. Start Windows Mobile Device Center and Deaktivate USB Connection and then start Task manager end kill
Process wmdc.exe.
Rest of whitealien. and have fun!

Thank you!!!!
I had given up on this, and was sure my only option was a warranty repair :O

always welcome

Thanks, you've saved my Polaris.
Mine didn't want to react anymore to the soft reset, so I replaced your instruction 8 with:
Cmd>boot
and that did the trick.

whitealien said:
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
Cheers, whitealien
Click to expand...
Click to collapse
I had exactly the same problem, for whatever reason went back to original SPL before HARD SPL.
I solved my issue by using back the original original HTC RUU_signed.nbh and flash it using the CustomRUU.
Thereafter, repeat the entire HARD SPL and flash the home cooked ROM.
Cheers.

For unbricking your HTC Polaris, you can try also a hard-reset (if it is related to a software error):
http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset.html

Thank you very much
you really helped
thank you again

mrfone2003 said:
Thank you very much
you really helped
thank you again
Click to expand...
Click to collapse
you are welcome.
Seems people are still falling for this error.

I'm has this error.
Solution (with SPL-2.20):
- kill ActiveSync (process, not uninstall)
- cable to USB on motherboard
- hard reset on phone
- connect to cable
- flash OFFICIAL rom
Two time I revive my Polaris.

help me please
hi.I have a big problem with my htc touch cruise when I installed a hard spl htc dedicate a Diamond.donc I had a white encrant after I did a hard reset since my htc no longer I have a black encrant are neither green nor orange but when I connect with the pc I am data interface and it does not recognized my htc. In my pay is not qualified repairman three non réparé.aidé unable to please me I tried the commands mtty.exe but does not c I do not really know how it works.
thank you for your patience and for help

thanks for the support
Thanks dudes for the great help you gave to recover my htc dual from bootloader screen. I am very happy to have my phone back. Thanks for everybody for the help they have provided generously. I appreciate alot. infact thousands times.

I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.

aaront1988 said:
I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.
Click to expand...
Click to collapse
Did you follow all steps from 1st post?
Did you kill all running ActiveSync processes?

I did indeed, i'm on vista so didnt have those particular processes going but followed the step from Aeroman and it still doesn't want to play. Any ideas?

managed to find a working XP machine and it worked a treat. Thank you so much.

thanks,this solved my pb

please help
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((

wesram said:
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((
Click to expand...
Click to collapse
What did you do to get there?

whitealien said:
What did you do to get there?
Click to expand...
Click to collapse
hey, im sorry for the late reply. it didnt notify me and now after posting several times asking for help in many threads by accident i bumped into this thread again to see that u answered and thank you so much.
now, what i did? this is the wierd thing, i didnt do anything, i went and back to see my phone stuck in bootload .... after this i tried almost everything i can find. from ur solution to flashing original rom to hrd spl to .........
now all gave an error except the original rom (polaris.1.28.415.2), it did went to 100% and device restarted to take me to my nightmare .... another bootloader screen am i suppose to search for polaris 1.28.0000?
i still have now the same writing shown.
please help me with this, its a nightmare .... is it totaly dead???
i managed to catch what it is saying b4 bootload screen (only when SD card is in place) it says no image file was found!!! in a very fast way and go to bootloader. in case the sd is not in place nothing happens and it goes straight to the bootloader

Please help!

im getting a touch hd from taiwan. and i just read that it comes in chinese only
is there any rom to make it english? or change the os language to english
and what is the country code for it?
if there isnt. will i have to use hard spl?
and i read the instructions for it but im kinda lost
please help
Thanks in advance

Allmost all ROMS are in english. There are ways you can flash them without using hard spl.

EpiphanyNL said:
Allmost all ROMS are in english. There are ways you can flash them without using hard spl.
Click to expand...
Click to collapse
i checked "http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Ship_exe"
and im not sure which one to download
im not really sure which is the country code for taiwan. any ideas?
there are ways to flash without using hard spl?
can you please tell me how?

Read this for flashing without Hard spl: http://forum.xda-developers.com/showthread.php?t=462347
Why would you want the country code for taiwan? You dont need it when flashing another ROM.

EpiphanyNL said:
Read this for flashing without Hard spl: http://forum.xda-developers.com/showthread.php?t=462347
Why would you want the country code for taiwan? You dont need it when flashing another ROM.
Click to expand...
Click to collapse
i read that i need to know so i know which rom to download?
i think. i read it here " http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Flash1"
so im going crazy looking for a rom that i could use.
do you know where i can download one so i can make my language WWE instead of chinese.?

I'm using this ROM atm: http://www.laurentius26.net/
You can find enough ROMS in this thread btw, read carefully and you will find them

EpiphanyNL said:
I'm using this ROM atm: http://www.laurentius26.net/
You can find enough ROMS in this thread btw, read carefully and you will find them
Click to expand...
Click to collapse
thanks but one question?
which is the easiest way to flash a rom?
using Hard SPL, Soft SPL, or USPL?
im really lost on that..
and which one should i use?

Cant really help you there, I use hard SPL, but I guess it's just what your preference is in that.

EpiphanyNL said:
Cant really help you there, I use hard SPL, but I guess it's just what your preference is in that.
Click to expand...
Click to collapse
oh really?
hardspl is only for blac100 right?
but i read that now they have like blac120?
and im not sure which one im gunna be getting in the box.
oh. when i change the os language. do i have to download one with the same country code?
i read in another place that if you dont have the same. then. it wont work?
or with hardspl and uspl i dont need to have the same country code

anyone? im kind of a newbie
i need help please
im going to be getting my touch hd soon in chinese
and i need to change it to english
help
thank you!

kevin6192 said:
anyone? im kind of a newbie
i need help please
im going to be getting my touch hd soon in chinese
and i need to change it to english
help
thank you!
Click to expand...
Click to collapse
Its not very hard to be honest
You must flash HardSPL first to be able to flash any rom and hardspl will work for blac100 and blac120
More info and instruction about HardSPL
Tips about flashing the rom
Use fully charged device
* Switch off your device by holding the Power button untill a menu pops up
* Go to bootloader by holding Volume down + Power button at the same time
* Connect your device to your PC
* Start BlackStoneCustomRUU.exe and follow the onscreen instruction's
There are countless ROM's out there and everyone has different tastes so there is no point asking any questions on which is better etc etc etc.
I am curretnly using Duttys 2.3 rom and would recommned it or Laurentius26 V9.0
Hope this helps!
Laurentius26

I got mine from hong Kong when I was there in Feb, it was in chinese too. then I went to the wiki page, downloaded the Hard SPL, once that was done I just picked any ROM on the wiki page, I chose Dutty 1.7 at the time. copied the NBH file to the root of the SD card, made sure the name of the NBH file was BLACIMG.nbh and then used restarted the device with the key presses mentioned in the wiki and flashed it to english. MAKE sure you have at least 50% charge before you start.
the WWE versions are the english roms. I believe its mentioned in the wiki too.
Since then I've maybe flashed like 10 or more times and tried different roms. it doesn't matter which rom you pick. its a matter of personal preference. just take the time to read the wiki in detail and you'll be fine.
if you are getting a retail touch HD it will come with an 8GB SDHC micro SD and the usual accessories.
as of now I'm on dutty's 2.3

alvinswim said:
I got mine from hong Kong when I was there in Feb, it was in chinese too. then I went to the wiki page, downloaded the Hard SPL, once that was done I just picked any ROM on the wiki page, I chose Dutty 1.7 at the time. copied the NBH file to the root of the SD card, made sure the name of the NBH file was BLACIMG.nbh and then used restarted the device with the key presses mentioned in the wiki and flashed it to english. MAKE sure you have at least 50% charge before you start.
the WWE versions are the english roms. I believe its mentioned in the wiki too.
Since then I've maybe flashed like 10 or more times and tried different roms. it doesn't matter which rom you pick. its a matter of personal preference. just take the time to read the wiki in detail and you'll be fine.
if you are getting a retail touch HD it will come with an 8GB SDHC micro SD and the usual accessories.
as of now I'm on dutty's 2.3
Click to expand...
Click to collapse
Fallen Spartan said:
Its not very hard to be honest
You must flash HardSPL first to be able to flash any rom and hardspl will work for blac100 and blac120
More info and instruction about HardSPL
Tips about flashing the rom
Use fully charged device
* Switch off your device by holding the Power button untill a menu pops up
* Go to bootloader by holding Volume down + Power button at the same time
* Connect your device to your PC
* Start BlackStoneCustomRUU.exe and follow the onscreen instruction's
There are countless ROM's out there and everyone has different tastes so there is no point asking any questions on which is better etc etc etc.
I am curretnly using Duttys 2.3 rom and would recommned it or Laurentius26 V9.0
Hope this helps!
Laurentius26
Click to expand...
Click to collapse
im sorta confused on how to install Hardspl
i read the instructions..but im lost
do you think you guys can help me out?
like explain in an easier way?
sorry for the inconvenience
can i also use USPL?

kevin6192 said:
im sorta confused on how to install Hardspl
i read the instructions..but im lost
do you think you guys can help me out?
like explain in an easier way?
sorry for the inconvenience
can i also use USPL?
Click to expand...
Click to collapse
Instructions
Download Hard-SPL package from attachment, extract to an empty folder.
Unsigned_HardSPL_for_Blackstone_OliNex.zip
You must Have Phone Sync'd with PC in Windows Mobile!!!
Run HardSPLWrapper_Blackstone.exe on PC,
make sure it's launched from a local drive (not through network drive, etc.).
if you are on vista, launching as Administrator is recommended,
Follow steps in the RUU
check device for prompts after PC shows loading bar
press Yes on phone if asked.
Some notes: When RUU says it will hard reset, do not worry, it is not going to do that. also when it says the flash will take 10 minutes, ignore that, it will only take a minute or so.
Device should go to a tricolour screen now that says 1.07.OliNex, the SSPL version, which is temporary.
In a bit unusual way, it will take a few seconds for the RUU to detect the device, but do not worry, as soon as the "USB" text on the tricolour screen shows up, RUU will see device.
SPL flashes, device automatically reboots, job done.
To confirm you got it installed,
go into bootloader mode (tricolour screen!) (Switch off your device by holding the Power button untill a menu pops up > Go to bootloader by holding Volume down + Power button at the same time)
verify the screen shows 1.14.OliNex, which is the Hard-SPL version.

I just got my Touch HD over the weekend and I used USPL so that I don't void the warranty:
http://forum.xda-developers.com/showthread.php?t=462347
However, you need to have XP. Tried it on Vista but not successful. Luckily I had an old XP laptop stuffed away somewhere

ionrage said:
I just got my Touch HD over the weekend and I used USPL so that I don't void the warranty:
http://forum.xda-developers.com/showthread.php?t=462347
However, you need to have XP. Tried it on Vista but not successful. Luckily I had an old XP laptop stuffed away somewhere
Click to expand...
Click to collapse
oh really?
when it says
"Execute blac_uspl.exe;" do i just find the file ont he computer and double click it? or do i have to like install it using the phone?
and " If everything goes well, your device will restart and SPL version label should read "1.14.USPL" indicating that USPL was loaded successfully."
once that is done then... am i done?
this next part is when i want to flash a rom right?
("You can then start RUU update to flash RUU_signed.nbh. Once RUU update is completed, device will restart using regular flashed SPL.
If you want to flash from SD card instead, make sure your SD card is not inserted when you enter the bootloader originally.
SPL will try to install it and would fail if blacimg.nbh is not signed by HTC. Insert the card after "USB" label comes up in SPL but before running USPL.
You can run "blac_uspl.exe ?" to get command line parameter help. Only 1 parameter is accepted and that is the name of an SPL file you want to load. You can load an MFG SPL or HSPL. USPL automatically takes care of allowing unsigned/cooked ROM flashing with any SPL you use.")
man. i dont have XP
thers no way on vista?
thanks for the inconvenience.

Fallen Spartan said:
Instructions
Download Hard-SPL package from attachment, extract to an empty folder.
Unsigned_HardSPL_for_Blackstone_OliNex.zip
You must Have Phone Sync'd with PC in Windows Mobile!!!
Run HardSPLWrapper_Blackstone.exe on PC,
make sure it's launched from a local drive (not through network drive, etc.).
if you are on vista, launching as Administrator is recommended,
Follow steps in the RUU
check device for prompts after PC shows loading bar
press Yes on phone if asked.
Some notes: When RUU says it will hard reset, do not worry, it is not going to do that. also when it says the flash will take 10 minutes, ignore that, it will only take a minute or so.
Device should go to a tricolour screen now that says 1.07.OliNex, the SSPL version, which is temporary.
In a bit unusual way, it will take a few seconds for the RUU to detect the device, but do not worry, as soon as the "USB" text on the tricolour screen shows up, RUU will see device.
SPL flashes, device automatically reboots, job done.
To confirm you got it installed,
go into bootloader mode (tricolour screen!) (Switch off your device by holding the Power button untill a menu pops up > Go to bootloader by holding Volume down + Power button at the same time)
verify the screen shows 1.14.OliNex, which is the Hard-SPL version.
Click to expand...
Click to collapse
do i have to have the phone connected to the computer before i run HardSPLWrapper_Blackstone.exe?
what does it mean when it says make sure it is launched from a local drive?
or a network drive?
where are the steps for the RUU?
sorry for all the questions!

kevin6192 said:
do i have to have the phone connected to the computer before i run HardSPLWrapper_Blackstone.exe?
what does it mean when it says make sure it is launched from a local drive?
or a network drive?
where are the steps for the RUU?
sorry for all the questions!
Click to expand...
Click to collapse
Yes, you need phone sync'd to pc using your usb cable before running HardSPLWrapper_Blackstone.exe?
What I mean by local drive is your C:/ drive or local disk and not by using other drives you may have i.e. G:/, H:/, J:/ etc
When you run HardSPLWrapper_Blackstone.exe a screen will appear on your pc and it will have these steps on it for you to follow. i.e. just follow these steps

Fallen Spartan said:
Yes, you need phone sync'd to pc using your usb cable before running HardSPLWrapper_Blackstone.exe?
What I mean by local drive is your C:/ drive or local disk and not by using other drives you may have i.e. G:/, H:/, J:/ etc
When you run HardSPLWrapper_Blackstone.exe a screen will appear on your pc and it will have these steps on it for you to follow. i.e. just follow these steps
Click to expand...
Click to collapse
okay so i have downloaded HardSPLWrapper_Blackstone.exe.
it says extract it so that means i cannot open it from the zip?
is it okay if it is in a folder in the C:/ drive when i launch it?
so first off. i connect the phone to the pc.
( do i put it in bootloader mode?)
what will show on the phone when i connect it?
and when i connect it. i just plug the usb in the phone and the computer and thats it?
then i launch HardSPLWrapper_Blackstone.exe
follow the steps..
then im done?

kevin6192 said:
okay so i have downloaded HardSPLWrapper_Blackstone.exe.
it says extract it so that means i cannot open it from the zip?
is it okay if it is in a folder in the C:/ drive when i launch it?
so first off. i connect the phone to the pc.
( do i put it in bootloader mode?)
what will show on the phone when i connect it?
and when i connect it. i just plug the usb in the phone and the computer and thats it?
then i launch HardSPLWrapper_Blackstone.exe
follow the steps..
then im done?
Click to expand...
Click to collapse
Yes you need to extract it from zip as it will not run from within zip folder
Personally I ran it just from the desktop, i.e. I put HardSPLWrapper_Blackstone.exe on my desktop
when you have your phone connected and in bootloader mode at the bottom on the screen it should say 'usb'.
then launch HardSPLWrapper_Blackstone.exe, follow steps, then your done.
As I said put phone back into bootloader mode afterwards and verify the screen shows 1.14.OliNex, which is the Hard-SPL version.