Cannot receive incoming calls after HSDPA/3G connection - HD2 General

Hi all, I have a big problem with my HD2 with stock rom 1.66. After navigation with HSDPA/3G the device cannot receive incoming calls. This occurs after at least 2 hours of device sleep. If the band is set to GSM only the problem doesn't occur.
I have contacted the customer care but the answer seems always to be the same, I was advised to uninstall all applications and to perform a hard reset, but it wasn't helpful.
Anyone tried to flash custom radios to solve the problem?
Thanx in advance for you reply.

Related

HELP! TyTN Can't Receive Phone Calls! Only SMS!

ROM version: 1.18.255.3
ROM date: 05/30/06
Radio version: 1.03.03.10
Protocol version: 32.34.7010.01H
ExtROM version: 1.18.255.105
For the last few days, calls have not been able to come through to my TyTN. When people call my phone, there is just a message from the phone company (Telstra in this case) saying that the person has their phone switched off and a courtesy text message will be sent to tell them that they missed the call.
That text message is what I get. So I can call my phone from another number, get told it's off, then a few seconds later the message comes through to the phone!
A soft reset allows incoming calls again but this is ridiculous and SOMETIMES not doing anything works, I just have to wait and the next person who calls can sometimes get through!. Anyone have any ideas?
Network selection is Manual with Telstra selected. Network type is GSM and GSM/UMTS band is set to Auto (it was on GSM(900+1800)+UMTS(2100) but I changed it to Auto hoping it would help the problem.
Thanks!
Have you tried your sim card in an alternative phone, just to make sure it isn't a network problem?
Also, are you in a weak 3G signal area, if yes, perhaps this is happening because it is losing 3G and switching between the two types of signals. You could try selecting just GSM without UMTS (if that is an option in the settings) and see if that fixes it.
Strange, last week my issue was quite the opposite.
For some reason my "Messaging" went missing. The button configuration was still there, just no receiving of SMS and clicking on Messaging did not do anything. It was if the whole thing was uninstalled.
(I didn't play with any registry or Ext_Rom settings at the time).
A hard reset obviously fixed this.
But my situation is obviously different to yours.
I'm on Optus and am having no coverage/ or BAIC issues yet.
Well, changing the network and band to Auto seems to have fixed it so far...
I don't believe it's a phone related problem... I had similar issues with my Vodafone (UK) mobile the other week... Problem just sorted itself out after a couple of days.
Check you don't have voice diverts active. What doe the distant party caller get when they try to ring you?
Gavin.
Hi. Try pulling out the battery and putting it back in...
tatuanui said:
Hi. Try pulling out the battery and putting it back in...
Click to expand...
Click to collapse
Hmm, dude, this thread is almost a year old
Well did you try it?
LandyMan said:
Hmm, dude, this thread is almost a year old
Click to expand...
Click to collapse
Hahahaha yeah, I just realised after I posted. I'm a newbie and I just had the same problem the day before so you'll have to forgive me! Just trying to be helpful... Thanks
That's what used to happen on Telstra before they updated their network to support concurrent data and calling on NextG. Are you still using the first official Telstra ROM? Because if you are, and you are inadvertently creating a data connection then you will just receive the missed call SMS notification and no actual incoming call. I'd suggest at least the official ROM update first, and if you don't mind voiding your warranty, then go for one of the nice cooked ROMs on here
Hope it helps
I feel like such a dummy now. I only just looked at the original post date

Problem: Calls are at random forwarded to voicemail!!

Hi Guys,
Since a week or so calls are at random directly forwarded to my voicemail.
I have checked my "call forwarding" settings and they are normal:
Forwarding is enabled if I don`t answer after 25 sec, when I`m unavailable and when I`m busy. After a couple of hours I recieve a sms that I have messages waiting in my voicemail. This happens totally at random because a couple of hours later the same people can reach me without any problems
I am assuming that my phone sometimes loses connection to the T-mobile network and so I am unavailable and the call is forwarded to my voicemail. The reason why I assume this is because don`t see a missed call on my phone. I have never had problems with dropped connections nor noticed that I connection is lost. .
Only thing that I recently changed was upgrading my rom to Molski.Biz Rom (RUU_Molski.Biz_226102_22610105_022511_WWE ) on 2 october but I only noticed the problems about a week, so I don`t know if it can be related. I also upgraded to the 2.47.11 radio ROM to see if it would help but without difference so I reverted back tot the 2.25.11 radio ROM
I called T-mobile and they told me it must be related to the phone and couldn`t be a problem with different carriers nor the T-mobile network.
Has anyone have had these problems? or knows a sollution to this?
Greetings,
Averixcool
Edit: running software: Agenda Fusion, Photo contacts and handyswitcher and I don`t have GPRS programs running.
I guess you are losing the connection. You should look for some sort of a pattern? What seems to be random may not be random at all.
Also... You still get SMS for voicemail notification? That's some deja vu...
What software do you have installed that might go out to the internet from time to time? Do you have an email account setup where it will check every 15 minutes?
ipaqkiller said:
What software do you have installed that might go out to the internet from time to time? Do you have an email account setup where it will check every 15 minutes?
Click to expand...
Click to collapse
I don`t have any software that is using the internet on my phone! So that can`t be the problem.
I haven't noticed any pattern in the forwarding or losing my connection. It is happening on different times of the day. It always happens in standby modus of the phone but I do recieve the SMS for voicemail notification but sometimes 3 hours later, so it could be that the connection was lost during 3 hours?
I think i have the same problem. It happens not very often (i think) but its very annoying.
I also found out that my problem is only related to inbound calls.
Cos I was able to place an outbound call with my wizard but i couldnt call it using another phone. It just switches immediatly to voicemail and indeed after a few hours the inbound connection comes back up again and the voicemail-notices start coming in.
I've had numerous calls with the T-mobile helpdesk about this and they also said it was probably phone-related.
Not looking forward to send it off and live without my baby for a cple of weeks
Oh by the way I have rom:2.26.10.2 WWE
I also noticed today that`s only inbound! Today a buddy of mine was calling me while in front of the door. So we tested it right away. He called me again and I also called with my home phone to my mobile and both times directly the voicemail.
Strange thing was that the whole time I had connection with the T-Mobile network with 4 stripes network strength, so the connection wasn`t lost but I was unreachable. At the same I could place a outbound call without any problems.
Is this still phone related?
Full strength connection with T-Mobile network and only inbound calls blocked, outbound no problemo. I don`t get it anymore!
maybe try a different radio and see if that helps the problem.
averixcool said:
......I also upgraded to the 2.47.11 radio ROM to see if it would help but without difference so I reverted back tot the 2.25.11 radio ROM.....
Click to expand...
Click to collapse
The threadstarter allready tried another radio, i don't know if there is newer one. I would gladly give it a try.
My wild stab in the dark would be that something goes wrong when moving to another gsm-antenna (location)
Somehow the phone is not reporting as available or something.(i have no clue about gsm technology so never mind )
Heej there,
got exactly the same thing over here since I've upgraded to Molski's Rom 2261002nld. Also updated to radio 24711 but it didnt change.
I'm now flashing it back to tmob 2210205 to see if it's ok now....
I'll keep you informed...
cu Bol
Is this just a Dutch problem? I'm thinking it is more of a network problem despite what T-mobile.NL are saying.
Does the problem occur at peak times?
I have a similar problem. I was getting Voicemail notifications without the phone even ringing. Then i ran into someone and they said they called several times and i never answered. So I called my own phone and takes my phone 4 or 5 beeps for it to ring.
I'm on shogun and faria's cingular 2.26rom i also have photo contacts on.
Problem Solved
I had the same problem (also with T-Mobile Dutch by the way) with the 2.26 rom until I downgraded my radio rom to 02.07.10. All is fine now.
I also have the same problem. Using 2.26 dutch rom
same problem
I have the same problem after installing the new Molski 2.26.10.2 AKU2.3 Rom.
I have the same problem
t-mo 2.26 WWE
Same problem here only with Jester rom Aku 2.3 and T-mobile dutch
Well, I still have the problem about every other day.
And yes. I'm in the Netherlands.
I'm considering returnung it to t-mobile because i cannot trust my phone anymore. It sucks
Hello,
As far as I know (and our Orange's contact has confirmed us this issue), active GPRS data connections make incoming voicecalls to be redirected to voicemail. This doesn't happen if your device is GPRS-attached to the network but not trasmitting/receiving any data at the moment the call is produced.
This effect has become more noticeable since new devices implement DirectPush, so they are permanently updating info from the exchange server.
I'm sorry, the only solution I know for this is to use a 3G/UMTS device, which enables true simultaneous voice and data connections.
Regards,
CATuser
Barcelona
Got the same problem. It seems only to occur on the T-mobile Dutch network. I'm running Molski's rom and tried both 2.25.11 and 2.47.11. I don't think it's a gprs issue, because there was no gprs connection when it happened. Also no active programs that use gprs.
Didn't have the problem at all with the latest dutch T-mobile rom.
I just flashed my radio rom back to 2.19.11 from the original rom. I hope it will solve the issue.
Rectification
Hello. I asked again my Orange's contact person and it seems that what I said wasn't very precise in the sense that voicecall redirections occur only under specific circumstances like channel congestion on the network's cell. Normally voice has priority over GPRS and it can 'steal' radio channels from active data sessions so the bandwidth is reduced. But it shouldn't allow to steal the last channel if it was busy. Maybe in this case an incoming call could be redirected to voicemail.
Of course, a problem with a specific rom version and its radio interface could be a problem. I'm sorry if my contribution should blurr your insight into the problem.
I will ask network engineers to learn more details about this issue.
Bye,
CATuser
Barcelona

Not receiving calls or SMS

I'm not sure if this is the Niki itself, or just my provider, but it's not rare that I have to restart it to receive SMS, or calls, it could be either/or.
I'm using N Telenor (Norway).
Anyone have any similar experiences, or ideas on how to fix it?
I have to say, so far it is a very stable phone.
no reported missed calls or sms!
I had the same problem with a HTC Mteor, but on the N NetCom network.
At the time I eventually concluded that it had to do with bad network coverage/signal strength.
A change of ROM to a later version helped a bit.
Setting network to auto (so that it changed between 3g and gsm) helped, but battery life suffered... still, it is better to recharge more often, than not getting any calls..
I have not had this problem with the Niki... (yet)
Royan
PseudoReal said:
I have to say, so far it is a very stable phone.
no reported missed calls or sms!
Click to expand...
Click to collapse
same here!

Touch HD WM6.5 Call Problems

Hi all,
I have a HTC Touch HD, running WM6.5, all seems fine, but every now and then I cannot dial out, either by selecting a contact or by manual dialling.
If I reset the device it then allows me to dial again, but after a couple of hours use it stops dialling out, very weird, I hope it is something that can be rectified easily?
Can someone help me with this annoying problem please?
Apart from that the rom upgrade is mega, although I also am having a problem getting O2 mms settings to work, that I can live without.
Cheers Mark
I'm having the same problem, seems your service provider doesn't support GPRS connection while voice dialing, what you have to do is: go to settings>connections>connections> advance then select network set the connection to My Work network or anything other than the operators' connection .
This is what happened to me in UAE and after spending hours with Service provider and HTC customer support, that was the only solution.
It occurs more under wm6.5 since the os connects automatically to 3g,Edge or hspda so upon resetting, the system disconnect connection and that's why you are able to call again.
I wish someone can help us developing a patch that can disable internet automatically on dialling and reconnect upon call end.
Idid that, but then could not connect to the internet, so I put it back as it was.
I noticed that the 3G setting was on, I turned this off, mainly because we are not in a 3G area, I will see what that does, many thanks for the advice.

Bizzare Issue...

Hey all!
I have a HTC Tattoo it originally had the stock rom then i re-flashed it with a new one to see if i could solve the following problem.
It was my understanding that if your just browsing the Web, you cannot receive calls/texts (both 3G/GPRS), however most phones give an illusion of this by pausing data momentarily to check for incoming calls.
However, my tattoo doesn't do this, my HTC Touch 3G (WinMo) did and i never missed a call. My tattoo seems to just send calls to voicemail all the time (even just background data usage causes this), seems better if i set it to GSM Only, but will still block calls.
Also ive experienced some issues making calls (particularly when set the phone to WCDMA only)
Is this just my phone or is this a common issue? Its always been the same with this phone, but ive recently missed some urgent calls and its spurred me on to get this resolved.
Thanks in Advanced, Dan
Something is wrong, that is not common behavior.

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