Like another poster in this forum, in my current vocation I sell and activate Sprint cellphones.
The activation process is clear, and I do notice that data is "working" once the hands-free activation process is completed, but a puzzling issue has been occurring since the beginning of February that bears mention here, and perhaps some of you will have a solution.
Myself, I have a GSM Hero that I use on AT&T, I do not have 3G, but Edge works fine and my current city always shows the city that I am in, in this case, Columbus, Ohio. When I have activated these Sprint HTC Heroes, I have noticed that on the flipclock widget, as well as the weather application, that the time, weather, and location shown for 'current city' is Madison, a city in a state that is in the central time zone rather than eastern, let alone not even bordering the state that I am currently in.
Another odd thing to note is what appears to be the roaming legend in the notification bar along the top of the screen, which is there even when the phone is put into Airplane mode. The first time I saw this, I thought it was the phone itself, and even swapped the phone for another brand new HTC Hero, only to experience the same issue (let alone that every Hero since then has had this issue). On every Hero activation, I have called our Sales support, and through them transferred to tech support, trying just about everything they could think of only to give up and just put a notation on the account in case the customer gets any roaming charges on their bill.
I am wondering if any of you have experienced this, and if so, have you found a way to fix this?
You will be better off posting this in the 'Hero G2 Touch Q&A' forum since you are talking about a GSM Hero and not specific to any dev Rom
mcfarlan said:
You will be better off posting this in the 'Hero G2 Touch Q&A' forum since you are talking about a GSM Hero and not specific to any dev Rom
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No, in paragraph two he was referring to the Sprint Hero, and to OP i haven't seen the issue you speak of before, have you tried a PRL update? If that doesn't work try turning off an pulling the battery for a minute or two and power i back on, if nothing still i would try an RTN, hope this helps!
i live in columbus and i have never seen this issue. i have had 5 cdma heros so far between mine and my wifes. in fact mine usualy default to london ohio for some reason. ive never seen madison wisconson.
I have the Sprint Hero also, and when I travel from Fairfield, Ia to Iowa City, Ia, I go through Washinton. The phone thinks it is D.C. WTF?
I live just south of dayton and my phone will always shows madison, wisconsin, i have to force it to cincy just so the time doesn't get f'd up its pretty annoying at best.
Does GMaps also place you in Madison? If so it might be an error on sprint's end. I've had network location place me 200 miles off a few times.
If it's confined to the weather app it could be an error in the Geocoding data it uses.
I live in fargo, nd. I have traveled threw the state and never had location problems. It even gets the little **** towns right.. hmm..
maxtheheathen said:
Does GMaps also place you in Madison? If so it might be an error on sprint's end. I've had network location place me 200 miles off a few times.
If it's confined to the weather app it could be an error in the Geocoding data it uses.
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No maps is always located, I fairly confident you are right that the geocoding data is wrong, funny thing is I live in Madison Twp, but it puts me in Madison Wisconsin. It's really more annoying than anything.
Yeah, I constantly forget what city I live in.... So glad mine works fine....
Is there a town nearby called "Madison"? Perhaps that's where your normal tower is, or the name of the location of the tower is "Madison".
The clock ends up using the name and connecting it to the major city of the same name, whether it's nearby or not.
Mine does the same thing when I drive through Rochester, MN (not far west of here), and it'll tell me I'm in Rochester, NY, giving me a time an hour off. Annoying, yes. Big problem? No.
Unfortunately for where my store is located, there is not a 'Madison' to speak of.
Yesterday I sold another Hero, in which it too, was saying Madison, and showing the time for Madison, Wisconsin. I updated the PRL while I was on hold with Sprint, and then went into the weather app itself and updated it. To my surprise, it updated to Columbus, Ohio.
It would seem like The weather app on the CDMA Hero defaults to Madison. Since I have had no Heroes returned on me I must assume that perhaps after the customers have left, their Heroes would update and show the correct city themselves.
Same issue
I've had my phone since November, but here recently when I use the Clock + Weather Widget, the location automatically gets set to Madison (My time shows 1 hr behind ). Now, I've checked with other smartphone users that uses location based information and they are not seeing this issue. I live South East of Columbus and am in the Madison Township area. So, I'm thinking some sprint tower is registered as being in Madison and not Columbus. Right now, I decided to switch to beautiful Widgets and have not had any problems.
shark0807 said:
Unfortunately for where my store is located, there is not a 'Madison' to speak of.
Yesterday I sold another Hero, in which it too, was saying Madison, and showing the time for Madison, Wisconsin. I updated the PRL while I was on hold with Sprint, and then went into the weather app itself and updated it. To my surprise, it updated to Columbus, Ohio.
It would seem like The weather app on the CDMA Hero defaults to Madison. Since I have had no Heroes returned on me I must assume that perhaps after the customers have left, their Heroes would update and show the correct city themselves.
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I've sold quite a few Hero's for Sprint up in Cleveland, and I never have seen one default to Madison. It could be due to your proximity to Madison co.
Related
I did some searching with no luck. Can anyone tell me if their weather is updating today? I'm on T-Mobile USA, in S. Florida.
Last update was 7:30ish this morning. The phone still shows a moon with current weather, and the temp is this morning. I can connect to the internet as normal.
What service does sense use to get weatrher info?
It doesn't auto update for me either. It's set to update every hour. I also have US HD2.
Very odd. Thanks for the reply, as always first thing is to see if it's me or everyone. Since it's been working until now, I assume whatever weather service they use is down.
Also odd that the phone can't see the current time & adjust the picture & graphics accordingly, even if I haven't connected in a while.
My weather update seems to have only 2 states now. Suuny in afternoon even though its raining and dreary in night even though its snowing or clear sky. This started happening with my recent cooked roms i cant point on which build since i am not very familiar but yeah i have that problem.
mine is fine.
According to the official T-mobile forums, the areas of Atlanta, Carolina, Miami, Orlando and Tampa, Florida are affected
It updates if I go into the Weather tab, but otherwise no 'auto' updating. I'm in NYC.
j23a45m said:
According to the official T-mobile forums, the areas of Atlanta, Carolina, Miami, Orlando and Tampa, Florida are affected
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Hooray (I think), but at least knowing it's not me. I read the HD2 forum daily, but haven't seen anything like that. I'll go look again, but if you have it, please send me a direct link.
Thanks for the post!!
Edit: Found http://forums.t-mobile.com/t5/T-Mob...es-3-29-2010/m-p/341350/highlight/true#M13382 this, where they say:
-------
Hello T-Mobile Community,
We are aware that some customers are affected with a service disruption we currently have with the 2G and 3G networks in the following areas:
Atlanta, GA
Carolina
Miami, FL
Orlando, FL
Tampa, FL
At this time there is no estimated time of resolution sorry for any inconvenience this may have caused.
Weather auto update
Hi all,
I have just find the solution for the weather that wont update automatically.
Previously it was set to update every 6 hours. But it newer did. Had to do it manually every time.
Now I have set it to update every hour, and it works!
I have seen in other posts that there are people with the weather set to update every hour and it still doesn't work for them, but if this works on my HD2, than I guess that this tip will help to at least some other Leo owners hawing the same problem...
Any word on when 4g will be coming to south Florida the guy I got my phone from. It should be out this month or next any news on this tried searching
I don't know about next month, but I'm relying on this as the definitive source of information:
http://miamiherald.typepad.com/cache_carey/2010/03/sprint-4g-coming-to-south-florida-this-year.html
I've spoken with people from Clear and Sprint. 4G doesn't come to Miami until Nov/Dec
Damn. That sucks I'm really surprised to hear that I was hoping. Sooner then that
Just an FYI
I have picked up a 4G signal while driving on I-95 south toward Downtown Miami. This has happenned twice already.
Since I am driving I could not really test it and I lose the signal quickly.
Any new update on this that's pretty cool u got reception that must mean not that far away
guyver2077 said:
Just an FYI
I have picked up a 4G signal while driving on I-95 south toward Downtown Miami. This has happenned twice already.
Since I am driving I could not really test it and I lose the signal quickly.
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To add to that, I got signal while on Flamingo Road heading North about 2 miles from the 595 bridge.
I couldn't test as I was driving but the phone mentioned a signal but quickly dropped it.
lolz mclollerson said:
To add to that, I got signal while on Flamingo Road heading North about 2 miles from the 595 bridge.
I couldn't test as I was driving but the phone mentioned a signal but quickly dropped it.
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I live by flamingo and 595 LOL No signal at my house I will have to try driving north couple miles and see if I can find it, there is a Radio Shack and a Walmart that way so I guess it's possible one of them has a tower on thier roof.
Me and my brother have both picked up and sustained a faint 4g signal right off i95 and the golden glades interchange at our friend house
my wifes father actually works for a company that has a contract with Clear here in Florida. they are actually working on towers on the east coast and yes miami also. he says that because of bad communications and issues with Clear's wimax setup on the towers here in florida, have lead to them having to redo towers and such adding/removing hardware from the towers and doing the tedious setups over again on most of the towers that were already finished. the company her dad works for is actually pissed about the issues that have come about, because they are Clear's issues and fault. his company is having to redo alot of towers for little or nothing because of the contracts that were put into place at the time of bidding. this is all what he has told me and again hes nly hearing this stuff from hear say within the company he works for. but he also knows that Clear/Sprint are very aware of 4G coverage sucking/spotty/buggy at best. my recent trip to Atlanta i seen issues with the service. i believed it had to do more with me being root and stuff that comes with it then Sprint/Clears fault at the time. after speaking with her dad over the holiday i feel differently now. see he really knows little about what I/we do here and he knows more about what the service acts like for "normal users" and from the discussions with hm ive found out that "normal users" have all the same issues we do. even he notes Wimax/4G is a crappy service as of now and he feels like hes setting things up that arent being thought through very well. idk just thought id share. i live in central florida so 4G is a no go for a while for me :/
toastcfh said:
my wifes father actually works for a company that has a contract with Clear here in Florida. they are actually working on towers on the east coast and yes miami also. he says that because of bad communications and issues with Clear's wimax setup on the towers here in florida, have lead to them having to redo towers and such adding/removing hardware from the towers and doing the tedious setups over again on most of the towers that were already finished. the company her dad works for is actually pissed about the issues that have come about, because they are Clear's issues and fault. his company is having to redo alot of towers for little or nothing because of the contracts that were put into place at the time of bidding. this is all what he has told me and again hes nly hearing this stuff from hear say within the company he works for. but he also knows that Clear/Sprint are very aware of 4G coverage sucking/spotty/buggy at best. my recent trip to Atlanta i seen issues with the service. i believed it had to do more with me being root and stuff that comes with it then Sprint/Clears fault at the time. after speaking with her dad over the holiday i feel differently now. see he really knows little about what I/we do here and he knows more about what the service acts like for "normal users" and from the discussions with hm ive found out that "normal users" have all the same issues we do. even he notes Wimax/4G is a crappy service as of now and he feels like hes setting things up that arent being thought through very well. idk just thought id share. i live in central florida so 4G is a no go for a while for me :/
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I'm in West Palm probably not too far from you. I hope they get this right and it doesn't take forever. That speed would be sweet...
Miami is on the official list for the Nov/Dec but I have also heard of people finding 4G in Orlando and over near Daytona. Up here you can connect to it but are still unable to use it.
I too live on flamingo and 595 lol...just to day on 595 around nob hill i saw it pop up then go way...the worst is at my work..(ft. laderdale) all day 4g comes in and out in the building im in...i can never actually connect to it it just says its available but when i click on it nothing happens then pops up again a few min later...strange thing is a coworker would put his evo right next to mine and wont pick anything up at all...we know his phone works bc he used 4g in DC a bunch of times...
TLDR
I got 4g notifications in Ft.Laderdale and 595 area but cant connect.
Clear tower climbs
As the last guy mentioned. I work for a radio shop and I was at a tower site where clearwire has been hanging the 2.3/2.5 ghz antennas and samsung base radios on this specific tower in delray. The system there is in test mode as the IP switches on them aren't fibered in yet. When I talk to the tower crew next week I will ask them for more exact ETA's on the tower/building sites they are doing down here.
Lebron to Miami 4g up next lol I'm just playing but I did get 4g reception on 595 to
xHausx said:
Miami is on the official list for the Nov/Dec but I have also heard of people finding 4G in Orlando and over near Daytona. Up here you can connect to it but are still unable to use it.
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I live over in East Orlando and I pick up a lot of 4G signal, but it always stalls out at obtaining an IP address. As I head over towards downtown Orlando and the west side of town, there is less and less 4G around. I'm hoping that 4G is turned on soon. It's a bit of a tease seeing the signal and not being able to use any of it
soundbyte said:
As the last guy mentioned. I work for a radio shop and I was at a tower site where clearwire has been hanging the 2.3/2.5 ghz antennas and samsung base radios on this specific tower in delray. The system there is in test mode as the IP switches on them aren't fibered in yet. When I talk to the tower crew next week I will ask them for more exact ETA's on the tower/building sites they are doing down here.
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Any news on this? I'm starting to pick up signals in Davie but can't connect.
Thanks!
Any update on this
Sent from my PC36100 using XDA App
I can confirm 4G is working in Pembroke pines on pines blvd between university and flamingo. was getting 4mb down 1Mb up
FYI:
There is already a "4G in Miami" thread on here. There's a lot to read about if you want to find 4G spots here. There are a few confirmed placed in Miami and Broward where 4G is active.
http://forum.xda-developers.com/showthread.php?t=756209&page=13
Anyone from this area know when we might be getting it?
Sent from my PC36100 using XDA App
firsttimer44 said:
Anyone from this area know when we might be getting it?
Sent from my PC36100 using XDA App
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lol, we don't even get acceptable 3G in northern indy. According to a poster here (via Sprint), we will be getting a tower in Carmel, one in Westfield later this year.
When I bought mine the lady said she didn't expect 4g until probably next summer for us but that was just her guess. My 3g sucks as well down here around the beech grove/greenwood area.
I can second the 3G sucking in northern indianapolis...very very slow
...
Sent from my PC36100 using XDA App
The people at Sero told me 4th quarter 2010. This was just before the Evo was released.
I was getting around 250 - 600 kbps on the old radio.
I just updated the radio to the latest and now im getting around 700 - 2300 kbps in castleton area.
Its not super but its better then when I just bought the phone.
jerryparid said:
lol, we don't even get acceptable 3G in northern indy. According to a poster here (via Sprint), we will be getting a tower in Carmel, one in Westfield later this year.
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That was me that posted that. The sprint rep I talked to said one tower at the end of august (carmel) and one in december (westfield). I will say that I am buying a house in Broadripple and I get great speeds theres, anywhere from 1.1 mbps to 1.5 mbps
Indy isn't listed anywhere on Sprint's 2010 projected WiMax expansion, I would estimate Q2 2011 at the earliest. I just moved from Indy (BRip) to Denver (NW) and my areas are comparable for 3G speeds (1-1.75MB)
4g Indianapolis
Ok this is what I have heard and if anyone knows differently please do tell. Last month I talked to sprint when I was changing my plan and I asked about 4g. The rep told me that they were currently working on 4g in Indy and that it should be up and running by the end of 2010. she said that they would push notifications to customers when it went live. So I thought this was just hot air and I asked an IT guy at work if he knew anything because my company relies heavily on sprint. he said that the airport was to have 4g working by the end of Oct. A coworker with an Evo was in a sprint store several days ago and he said there were out of state technicians there working and when he struck up a conversation they told him they were working on the 4g connections by the airport, downtown Indy, Carmel and Fishers area which coincides with new tower locations on sprints website map for new towers in Indy. Has anyone heard anything? I mean it would only make since since all the big shing dings that come here.
I was just in the airport last week and didn't get 4g at all.
i get 1.3 Mb/600Kb in delphi indiana and surrounding areas, but the closer i get to a bigger city such as lafayette/west lafayette that speed is 1/3 to 1/2 of what i get in delphi.
i always thought this was strange.
jjohn1095 said:
I was just in the airport last week and didn't get 4g at all.
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Maybe they are running behind....hopefully it will be here by Christmas....Dear Santa.....
potna said:
i get 1.3 Mb/600Kb in delphi indiana and surrounding areas, but the closer i get to a bigger city such as lafayette/west lafayette that speed is 1/3 to 1/2 of what i get in delphi.
i always thought this was strange.
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Yea I noticed that depending on my location in the city it will go anywhere from 700kb to 1.3.
I work right next to the airport and I can vouch that there is no 4g yet. I scan for a signal just about everyday. Maybe some day.
jmrubel77 said:
I work right next to the airport and I can vouch that there is no 4g yet. I scan for a signal just about everyday. Maybe some day.
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Maybe they will just drop it all on us at once. I saw an app once and I cant remember the name but it runs in the background and it periodically checks for 4g, 3g and wifi hotspots. It will then show you on a layered map what signals are where but its dependent on people letting it run on their phones. Does anyone know the name for this?
neopolotin75 said:
Maybe they will just drop it all on us at once. I saw an app once and I cant remember the name but it runs in the background and it periodically checks for 4g, 3g and wifi hotspots. It will then show you on a layered map what signals are where but its dependent on people letting it run on their phones. Does anyone know the name for this?
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Would that be Sensorly Map Viewer?
You'll see 4g signals in testing for quite awhile before it is officially announced. This has been consistent for all market launches thus far...
jefbal99 said:
Would that be Sensorly Map Viewer?
You'll see 4g signals in testing for quite awhile before it is officially announced. This has been consistent for all market launches thus far...
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Yes thats the app. I went to their website and you can see where its at in other places....Its crazy..Indiana looks so barren
My area was barren too, so I've been collecting/uploading data for a couple weeks now.
It's really cool to see your data processed and on the map very quickly.
The app is a huge battery hog...
Swyped from my Fresh EVO via XDA App
I lived there a couple years.
Trust me, it is called "Naptown", there won't be 4g until every other city gets it.
Ok so did anyone have trouble last week with texting or any data services? Did you contact sprint to find out why? Word from Sprint is that it was part of 4g implementation.....should be up and running within the next moth.
Its HERE!!! Probably not fully capable but it functions in Midtown.
It's definitely around Roseville and up in Rocklin.
Midtown? Roseville? Rocklin? Nothing in Arden area yet...
What kind of speeds are you guys getting?
in natomas also
I was in Antelope earlier today, and 4g connected, but speeds were unimpressive (1k down, 500 up), and connection was unreliable. Must be in an initial deployment phase.
We have had for 4g in Stockton for over a month it works great. Even out in the burbs where i live.
I live in Elk Grove and get it in the middle of town but not so great where I live on the edge of town..
Just got confirmation from my Sprint rep that the greater Sacramento area has officially been turned up with 4g service, from El Dorado Hills, Rocklin, Downtown, Elk Grove, everything.
Post your speeds!
So last night I was testing in various areas in Sac, consistently getting up to 3k down.
So here's the official word:
Sacramento is online as of Sunday. Ditto for Citrus Heights, Folsom, and Roseville.
Service by the 937 Howe Avenue store sucks, so don't go there for WiMax issues. Took me an hour of fighting them and showing the tech how to see the RSA keys on his rooted phone to get mine replaced due to my RSA keys getting nuked.
Rancho Cordova (South of [email protected] and [email protected], and by Anatolia. No word about the business park, Walmart area, etc.) is currently a testbed zone (meaning the phone will pick up the signal, try to connect, then instantly disconnect). Since the rest of Sacramento was doing this just before being lit up, it's fairly safe to assume that region will be coming online in a few months, possibly in time for Christmas.
awesome, im moving there early next year
parts of Folsom has 4G. my friend was able to get 7Mb down on his EVO today. very impressive. i am running Cyanogen 6.1, so no go for me, but might be time to leave AOSP (reluctantly).
This map is pretty informative. It even shows where each tower is. Check it out. Just Google "clear coverage map". Will be the first link.
mclife said:
This map is pretty informative. It even shows where each tower is. Check it out. Just Google "clear coverage map". Will be the first link.
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Here's the link:
http://www.clear.com/coverage
i live and work in Delphi Indiana, about 30 mind north east of Purdue and i have noticed today that i do not have any data and i am roaming in my city. normally i have excellant 3g speeds and good voice.
I havent called anyone due to not wanting to talk to "bob" over in india, inuit has been having issues today as well so i just gt off the phone with "amy", from india as well, so i have my crappy tech support quota in the the day.
i figured there is some kind of outage, i skimmed the first 2 pages of topics and i didnt see anything so here we are.
potna said:
i live and work in Delphi Indiana, about 30 mind north east of Purdue and i have noticed today that i do not have any data and i am roaming in my city. normally i have excellant 3g speeds and good voice.
I havent called anyone due to not wanting to talk to "bob" over in india, inuit has been having issues today as well so i just gt off the phone with "amy", from india as well, so i have my crappy tech support quota in the the day.
i figured there is some kind of outage, i skimmed the first 2 pages of topics and i didnt see anything so here we are.
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Click to collapse
I was having 3g drop out for me before. Not total data coverage, but 3g. However, it seems to be back now. I'm in SW Ohio.
the only way to find out if there is an outage is to call sprint and ask
I am just out side of dallas texas and a few poeple are having issues around here as well.
I called sprint twice, they said its not their fault and here is the list of excuses in the order in which they gave them to me:
1 my phone is the problem, or something i did to it
2 interference from my building (despite no change when i step outside)
3 other carriers interference
4 user error
the tech person had me open my browser and try to load a page and of course it didnt load, then she had me turn on wifi and try the same page and of course it worked and she tried to say "its fixed now" "is there anything else i can do for you?" i laughed and said my wlan is not the issue i am calling about! what a joke!!
but they assured me nothing is wrong with their network and that i need to take my phone to a sprint store to have it checked out
interesting details:
1 other people with sprint in my area are having issues too, but most people dont care enough to call
2 when i drive away from my small town i start to get signal, i stop roaming, i can make and receive calls, i have good 3g.
3 when i drive back into my small city i start roaming and i loose all data
4 i always have had excellent voice and data in my small town
i believe there is a problem with the tower in my area but they want me to to drive 30 mins to have someone look at my phone. i can drive 5 mins out of my town hop on the next tower and my phone is fine.the badd thing is as soon as i get on a working tower its fine, so when i drive to the sprint store they are going to realize my phone is fine.
apparently the issue is limited to the tower in my area and apparently no one else has bothered to complain about it so i get to just deal with with.
i post in this thread to maybe help someone in the future and personal log sheet.
Actually I get about 3 to 4 bars in my house normally and lately i was having issues of getting no 3g or data and loosing all bars but still registering and not giving me the x of no signal. My phone has also been switching to roaming all lot (roaming btw gives me like 1x speeds never 3g speeds even though it says i have it on my mikG rom)
So I think the issue is in a few small towns and that they are fiddling with something.
Probbaly updating the tower .
Sent from my PC36100 using Tapatalk
i don't want to keep this thread alive but i thought i should say that i called sprint back today and i told the tech if they expected me to leave my work to go have some one look at my phone i will instead travel to a store to cancel my service. i hate being a hard a$$ but i dont have time for other peoples problems when i pay them to deliver.
anyways, this tech was cool, nice, and helpful. he sent something to my phone and it fixed it!! i asked him what he did and he didnt seem to really know precisely what he was doing either. im guessing he was just following a flow chart but he did share some inside info about towers with me.
bottom line is my service is working so i will stop crying now!!
today has been nothing but terrible. im from florida