I just upgraded my desktop software to Windows 7 from XP but now I can't sync with my HD2. I'm using 32 bit Win7 and Outlook 2007 and when I plug in the USB cable from my HD2 I get the error message, "Driver not found". Anyone else have this problem?
SamStone said:
I just upgraded my desktop software to Windows 7 from XP but now I can't sync with my HD2. I'm using 32 bit Win7 and Outlook 2007 and when I plug in the USB cable from my HD2 I get the error message, "Driver not found". Anyone else have this problem?
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I'm using Vista and had a similar problem. Solved by installing Windows Mobile Device Centre. This is needed instead of activesync.
Yes - there have been tonnes of issues with Win 7. See for example this thread
I tried every possible solution. In the end, I had to re-install windows 7. That fixed it up right away.
A few of the possible solutions are USB related so do a search on how to uninstall and re-install USB drivers in Device Manager.
A pos solution.
In your control panel click on your device manager icon , scroll down to portable devices and uninstall all of the devices found within this cat.
Reboot your computer, i then have to re pair the phone to the computer. This works for me in Vista , ive found that if i use different usb slots to sync my phone things just seem to get messed up. I think this may work as well in W7, i use W7 sometimes and things seem to be simular.
Hope this helps
Regards
Anyone else having these.
It worked only once for me.
I'll plug in my Evo then windows will detect and ATB device and the it will disappear and I dont know where.
The SDCARD will show for a secord or two and then disappear. Anyone else having this issue?
Having the same issues. Will show up, then disappear. Haven't been able to figure out a fix yet.
HTC Sync Update for EVO 4G (Sprint) (2.0.35) | 06.04.2010
http://member.america.htc.com/download/Driver/HTC EVO (Sprint)/HTCSync2.0.35.exe
Please try installing the lastest version of HTC Sync which will inclue the latest drivers for Windows 7 x64.
Already have that downloaded and still getting the appear/disappear issue
Working fine here. Win 7 Ult x64. Evo is auto-detected everytime i plug in... wish i had more info and could help.
yea everything is great on my 64bit Windows 7 Ult... uninstall and reinstall the usb root hubs..?
Everything is working fine here too on my end. No issues connecting the Evo to my Windows 7 x64 system.
I can mount fine, but can't flash RUUs or get HTC sync to actually recognize the phone
With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.
Mine works fine. Though it is the first day. We'll see.
ziggy682 said:
With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.
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Yeah the problem with me its that the device disappears from device manager. It wont display at all. It will display briefly as some sort WPD Device and then it will disappear.
I have tried installing the latest HTC Sync software and reinstalling everysingle usb device to no avail.
When I am able to catch the wpd device I trying updating the drive but it doesnt like the HTC windows 7 x64 drivers. It says theyre not 64bit compatible.
For the people having problems...Are you plugging the device into a USB hub or is this straight into your PC/Laptop port? If it is a hub, is it a "powered" hub or one that draws it's power straight from the bus? If it is directly into the machine, what type of machine is it (HP, Dell, custom, etc.)? If it is custom build...what type of motherboard are you using (Asus, MSI, Gigabyte, etc)? (I ask this because some companies implement USB slightly differently and it can cause issues in some configurations)
Secondly, if this is straight into the machine, what other devices are plugged into the same internal connection (keyboard, mouse, scanner, printer, etc.). If the USB ports are in close proximity, it's a good bet they all run off the same internal connector. If only a keyboard and mouse share the connector...what type of keyboard (logitech with LCD, etc). Some keyboard and mouse combinations are high power draws and can overload the internal hub. This would make your phone connect for an instant and disconnect (overload state), since the phohe actually starts to pull power to charge, regardless if you're using it as a disk drive or sync.
All of that info will help us to troubleshoot with you.
Thanks!
Possible fix
I was having the same problems as many of you. I'm using Win 7 64, had the latest version of HTC Sync and the thing just wasn't finding my phone. The only thing that would work was if I restarted my computer and plugged it in. It found my phone right away and loaded up the HTC Sync just fine.
Only problem is, it only works that one time after a reboot of my computer. If I wanted to re-sync again, I would have to restart my computer.
It's an ugly fix, but for those of you that haven't had any luck syncing, this may be your best bet.
Mine with W7 x64 will mount fine every time but if I try to pick internet sharing, it never works. The only thing that pops up is an 'android phone' entry with a yellow triangle exclamation point under 'other devices' in device manager. I've got htc sync installed, and in fact I can use ADB fine... but I can't get normal usb internet tethering to work at all.
yeah its weird...i took my phone to a work machine that has windows 7 32bit and it worked fine on that machine... now i plugged it into my own machine and now my machine is picking it up
Look under device manager and you will see adb device unknown. Install driver and it will change to htc device.
http://depositfiles.com/en/files/yz4rg8u3i 64bit
http://depositfiles.com/en/files/yd61xorii 32bit
Hi all,
I have a htc 6900 and have reloaded windows sync center on my pc and cannot get sync to recognize my phone, I have 3 usbs on my pc and have tried all 3 slots. I have reinstalled sync from the windows site and it still will not detect my device...any suggestions?
TIA
Also this think keeps eating the batteries any suggestions on how to extend battery life? I am using the 6.5 version of windows and 3.37.10 something and 3nfs and something else that starts with DCAAM could not read it all fast enough
Are you running windows 7 or windows xp. 32 bit or 64 bit...........
vista..32 bit
I am pretty sure I am using the right sync-er device
It was loaded directly from windows and said to use with vista 32 bit
reesemay said:
vista..32 bit
I am pretty sure I am using the right sync-er device
It was loaded directly from windows and said to use with vista 32 bit
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Click to collapse
Try to get an XP computer. Also, if your battery is draining, you may need to change it. Vogue's battery life is usually not bad.
Hi together,
I am doing my first steps wit Copes GB232/CM7. It works perfect. But still one problem exists. I can't sync my HTC HD2 with my Windows XP SP3 PC.
The PC recognizes the phone with the known USB Windows sound and the phone also recognizes the PC. But there is only an option to activate the phone as an removable storage. I think there should be an option for HTC Sync on the phone.
Any ideas?
with regards,
Fabian
Sync only works with Sense based roms, so you're either gonna have to give up Gingerbread or Sense. I'm not much of a Sense fan, so I say keep GB and look into syncing your everything with Google. I've never used HTC Sync and I don't know its functionality, but I'm sure Google can do whatever it is you want, they've got some seriously powerful tools.
I've been looking all around on forums and google, and it seems like alot of ppl are having this problem, but I couldn't find the solution.
I cant for the life of me figure out how to sync my Samsung Focus (Rogers) to my 32 Bit Windows Vista Home Premium SP2 laptop. At first I thought I was supposed to use Zune, but the guy on the technical support line said I had to use Kies. Neither program could detect my Focus when I plugged it in. I got confirmations sounds from BOTH the phone and the PC, but nothing from either program. I use the same USB port for my iPod, so thats not the problem. And Ive tried uninstallations, reinstallations, rebooting the phone, resetting to factory settings, and Im using the same cord that came with the phone.
PLEASE, someone, please tell me how to fix this. Im ready to throw both my laptop and cell out the window.
Thanks,
Ross
Hi Ross. You suppose to use Zune only (I don't know what a tech. support guy is talking about). Do the following:
- download and install latest Zune;
- get a 100% working USB<->micro-USB cable (it's important);
- connect Focus to PC, drivers should install automatically, Zune will start and ask you to do same simple steps.
You'll need a valid LiveID (create one on the PC) and (optional) you may initialize additional services like Microsoft LiveDrive or Facebook.
Kies is the Samsung PC sync app/firmware update app for Samsung's Android phones like Captivate. Not for WP7 phones.
All WP7 phones use Zune to sync, but only for media (song and video) and firmware updates, nothing else. You can't sync your Outlook directly to your phone. Nor can you sync any files directly to your phone.