Database Users

'Splodge' on screen

Splodge, was the only way I could describe it...take a look at the attached photo.
I'm certain I have seen someone else post this before.
It just happened randomly! Was fine all day yesterday, then picked my phone up to answer it last night, and after the phone call had ended I saw this on the screen...
Touch screen still works, and you can still see underneath it, its less visible when the back light is on. Of course when it's off, you can see the effect it has!
So...what is it? Easily fixed or what?
Like I said, I'm sure I have seen this posted by someone else before...

Hehe... nice one. It will most likely disappear if you gently pull the glass with a suction cup.
Brgds... /Tubgirl

Suction cup thing works but then it comes back.
HTC said it would be out of warrenty :S and they would have to look at it first.
O2 however, said if its in warrenty (which it is) then they will get it repaired and supply a courtesy handset while they have it.

i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr

Some background info on the topic: http://en.wikipedia.org/wiki/Newton's_rings

greg1fraser said:
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
Click to expand...
Click to collapse
interesting, well I'm taking it to the O2 store next week, so will see what they say, will keep the email i had off them saying they will as backup!
It has reduced in size, but still has the rainbow pattern in the middle.

I had a similar screen problem however it didnt look anywhere near as bad as yours. Mine had slight discolouration mostly noticable on white backgrounds. Pressing the screen a little bit harder than normal created the sort of effect you get when pressing the screen of a calculator (dont know what to call it) I took mine to the o2 shop with a different fault and also mentioned this fault. I got it back 6 days later but they hadnt fixed the screen problem. I sent it off again then and there and 6 days later i got a new phone.

O2 now have my HD2
Been given a nasty old Nokia phone as a temp...forgot how small some screens are...lol
should take 7-10 days they said...so fingers crossed...

Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?

I've had the same with my HD2.
They fixed it for me (new screen)

Don001 said:
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
Click to expand...
Click to collapse
Get hold of a replacement screen and do it yourself??

MalekoUK said:
Get hold of a replacement screen and do it yourself??
Click to expand...
Click to collapse
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?

Don001 said:
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Click to expand...
Click to collapse
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.

I had a smaller of these newton rings at the center. Much smaller than yours.
Suddenly one day it disappeared.
It was during summer and I thought it was probably because of the heat.

MalekoUK said:
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
Click to expand...
Click to collapse
Interesting, he did always complain about his battery overheating or when on a phone call, the phone temperature increases rapidly, guess that was the cause, at least I get to tell him some good news, he can go to spearmint rhino as much as he wants lol

Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair

MalekoUK said:
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
Click to expand...
Click to collapse
Congratulations.. how long did it take to come back?

Don001 said:
Congratulations.. how long did it take to come back?
Click to expand...
Click to collapse
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.

Hope its fixed soon for you, its interesting about the battery and heat, my hd2 gets warm below the battery and that is also below the main area your problem is on, I suspect its down to a screen fault myself.

MalekoUK said:
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Click to expand...
Click to collapse
Hopefully because I know how it feels like to be without the beloved HD2, I had to last two weeks, no matter what phone you use as a substitute, for some reason, it just cannot compare!

Touchscreen problems!

Ok, so i picked up the Nexus S early today, and well I'm in LOVE with the dam phone. BUT i've been through 2 Nexus S's already: 1 because of a dead pixel right dead center of the screen, and the other because of real bad touch screen issues. The touch screen works, but it would become unresponsive frequently and randomly. It works fine then randomly stops responding to input. Took it back and got another 1; same touchscreen issues however not half as bad as the second nexus but still there. I didn't bother replacing for another as the store was about to close and didn't wanna bother but I will go back on sunday if the issues don't go away. Pressing the hardware keys seems to always fix the stalling issue so maybe it's software? idk but it's VERY annoying -_- Has anyone on here experienced these unfortunate issues?? Sound off below!

How did you even get a replacement one? I stood in line, was the fourth person at my best buy and almost didn't get one. I was the last person. They had a total of 4 phones. Every BB in my area for that matter (orange county, ca). I have a ring shaped "watermark" in my screen and I need to get it replaced. Other than that I love this thing. The plastic is not as scratch prone as the vibrant by the way. Also, crazy that this phone was literally manufactured one week ago and got shipped to best buy. That's a crazy turn over time. No wonder they only had 4 at launch.

My screen seems to sometimes not respond very well either, but it doesnt bother me enoigh to exchange.

Jayrod1980 said:
How did you even get a replacement one? I stood in line, was the fourth person at my best buy and almost didn't get one. I was the last person. They had a total of 4 phones. Every BB in my area for that matter (orange county, ca). I have a ring shaped "watermark" in my screen and I need to get it replaced. Other than that I love this thing. The plastic is not as scratch prone as the vibrant by the way. Also, crazy that this phone was literally manufactured one week ago and got shipped to best buy. That's a crazy turn over time. No wonder they only had 4 at launch.
Click to expand...
Click to collapse
You can still get replacements. Just go back. Best Buy does 30 day returns/exchanges. It's free if it's defective.

Anderdroid said:
You can still get replacements. Just go back. Best Buy does 30 day returns/exchanges. It's free if it's defective.
Click to expand...
Click to collapse
Or if you got the Black Tie protection you can go in after 30 days, plus it covers accidental handling damage. SOLD.

Is the unresponsiveness caused by lag, like, if you press an icon, does it launch moments later? Because this is a problem that plagues the Vibrant. Gingerbread not living up to what it says it is?
Not sure which would be worse... an issue with Gingerbread lag or with the touch screen not registering.

Jayrod1980 said:
How did you even get a replacement one? I stood in line, was the fourth person at my best buy and almost didn't get one. I was the last person. They had a total of 4 phones. Every BB in my area for that matter (orange county, ca). I have a ring shaped "watermark" in my screen and I need to get it replaced. Other than that I love this thing. The plastic is not as scratch prone as the vibrant by the way. Also, crazy that this phone was literally manufactured one week ago and got shipped to best buy. That's a crazy turn over time. No wonder they only had 4 at launch.
Click to expand...
Click to collapse
BB's that don't normally carry and sell Tmobile are limited to 4 phones (my understanding) BB's like the one I went to in my area which sell tmobile had about 80 in stock which they didn't even sell thru half my guess. I was real cool with the staff they just exchanged no problem

onthecouchagain said:
Is the unresponsiveness caused by lag, like, if you press an icon, does it launch moments later? Because this is a problem that plagues the Vibrant. Gingerbread not living up to what it says it is?
Not sure which would be worse... an issue with Gingerbread lag or with the touch screen not registering.
Click to expand...
Click to collapse
NO this isn't lag in gingerbread lol.. This phone FLIESSSS out of the box. its the touchscreen. It becomes unresponsive when i tap anything or swipe. I barely have that issue in this phone than on the last one, but when it happens it's extremely annoying.

same issue here. i can't even unlock the screen now.

My NS is easily the most responsive Android phone I've ever used. Sucks you guys got duds. Luckily if something happens, apparently no one bought them here...

This is also sometimes happen on my HTC Desire. If it does not happen so often, then I think it is OK.
I also found that our finger might contribute with this problem. Too dry or too cold, for example. When that happen, I rub my finger and it works.

gogol said:
This is also sometimes happen on my HTC Desire. If it does not happen so often, then I think it is OK.
I also found that our finger might contribute with this problem. Too dry or too cold, for example. When that happen, I rub my finger and it works.
Click to expand...
Click to collapse
well, being as this never happened to me on either of the 2 vibrants and nexus one I owned prior to this phone, it tends to really bug the hell out of me.

Extremely responsive here. As responsive as my Vibrant & G2, if not better.

My fingers are perpetually cold, and I'm fine. Lemme walk outside, its below zero here. Update in a minute.

AdamHart612 said:
My fingers are perpetually cold, and I'm fine. Lemme walk outside, its below zero here. Update in a minute.
Click to expand...
Click to collapse
Screen actually feels more responsive, but that might be attributable to the fact that I cant actually feel my fingers.

Someone needs to give it the old couch test:
http://www.youtube.com/watch?v=nTs52PSTuU8&feature=player_embedded

MikeyMike01 said:
Someone needs to give it the old couch test:
http://www.youtube.com/watch?v=nTs52PSTuU8&feature=player_embedded
Click to expand...
Click to collapse
I will do that. Early Incredibles and Evos had screen issues where they didnt respond without being "grounded." Quotes because a software update fixed it.

I'm on a couch right now if it matters.
Sent from my Nexus S

Yeah I'm huddling in a corner against the brutal MN cold...o wait....no Im watchin King of the Hill in my hot as hell (damn GF) house. My NS works just fine grounded or not. Responsive as hell.

the issue seems to happen very very little now. I might just keep it. If by sunday it doesn't continue i won't bother takin it back. But man, the last phone I had was unbearable. Literally happened every minute

volume rocker stopped working :|

Hi people,
I have a problem with my 2 week old Galaxy SII.
The day before yesterday rain got me outside and my SGS2 got a little moisted.
It was in a gel skin but some water got under the battery cover just on egdes.
The phone looks as new and works perfectly, despite today my volume rocker got crazy. It only increases the volume, but doesn't work opposite way. It "clicks" but doesn't do anything. -,-
Anyone had the same problem?

Demiourgos said:
Hi people,
I have a problem with my 2 week old Galaxy SII.
The day before yesterday rain got me outside and my SGS2 got a little moisted.
It was in a gel skin but some water got under the battery cover just on egdes.
The phone looks as new and works perfectly, despite today my volume rocker got crazy. It only increases the volume, but doesn't work opposite way. It "clicks" but doesn't do anything. -,-
Anyone had the same problem?
Click to expand...
Click to collapse
make sure there is no water inside(around the corners)
Remove the battery use a hair dryer around the phone with low power dont take it too close to the phone..Just do it around the corners for 3 to 5 min and then start the phone see if the key works..
The above experiment is totally un-tested and you are responsible for your own actions..

thanks, but didn't worked

Demiourgos said:
Hi people,
I have a problem with my 2 week old Galaxy SII.
The day before yesterday rain got me outside and my SGS2 got a little moisted.
It was in a gel skin but some water got under the battery cover just on egdes.
The phone looks as new and works perfectly, despite today my volume rocker got crazy. It only increases the volume, but doesn't work opposite way. It "clicks" but doesn't do anything. -,-
Anyone had the same problem?
Click to expand...
Click to collapse
oh my, you are me! and if you are even more me, the up button will discontinue working after a little more time. i sent it to warranty repairs and we'll see what they say of it there.

Limpperi said:
oh my, you are me! and if you are even more me, the up button will discontinue working after a little more time. i sent it to warranty repairs and we'll see what they say of it there.
Click to expand...
Click to collapse
I will take mine to the shop on Monday. I'm curious if it will cost me some money or they'll do it on warranty.

Demiourgos said:
I will take mine to the shop on Monday. I'm curious if it will cost me some money or they'll do it on warranty.
Click to expand...
Click to collapse
well, it costs 100% surely if you say you caused it thats why i said it "just stopped working" evil twisted truth. remember that i didn't say this online
oh, just to make sure, unroot if rooted.

Mine isn't rooted and I didn't said no one it got (a bit) wet ;P just you know that.
I just asked my dealer "How come an 2 week old phone could failed?"
But really, all of my old phones got wet by a rain, few of them were in worse situations and they worked well . I even sinked my Nokia in puddle and it was fine.
btw. Did your phone also got wet? Or it just decided to stop working properly?

Limpperi said:
well, it costs 100% surely if you say you caused it thats why i said it "just stopped working" evil twisted truth. remember that i didn't say this online
oh, just to make sure, unroot if rooted.
Click to expand...
Click to collapse
however i think they will se if are inside some trails of water otherwise u might get free fix if also custom kernel counter will be found 0

dandumitru said:
however i think they will se if are inside some trails of water otherwise u might get free fix if also custom kernel counter will be found 0
Click to expand...
Click to collapse
hope they wont notice! yea reseted counter also will report what happens when i get it

I've get my SGSII back from Samsung after a week. It was a software issue , now I have KE4 kernell

Water damaged phone.. Help :(

UPDATE: The phone is magically fixed!
Hey guys!
So i was at a party 2 nights ago, and I lost my S2. I finally found it in the morning, it had been outside all night, and then I realised that it had been raining heavily.
I took the battery, sim card and micro sd card out and placed the phone somewhere warm and let it dry for about a day and a half. I plugged it in earlier, and it started charging fine, and then I turned the phone on.
It booted up. The hardware buttons are working fine, and the touch buttons below the screen also work, but the screen is completely unresponsive
EDIT: Just as I posted this, i got signal, so only problem i can see is the touch-screen
Is there anything I can do, or is this phone screwed?
I cant remember if I have Vodafone's insurance or not, I'm praying to god I do :/

Put it in a bag of rice and let it dry out even more

Look this thread:
http://forum.xda-developers.com/showthread.php?t=1128594
You'll find some tips that might be useful

danstah said:
Put it in a bag of rice and let it dry out even more
Click to expand...
Click to collapse
I was gonna say.... put it in rice. Should dry up faster

Had good result with silicate packets (the little bags in shoeboxes and many electrical goods) and rice. But let everything dry for days and don't reassemble - left my old PMP for 5 days after a toilet swim, still working. Smells great too. Honest.

Thanks for the replies guys. I've now put the phone in a bag of rice so I guess I just have to wait and see.

Lol keep us updated!

The problem could by the fact that the digitizer on capacitive screens are very sensitive, it sounds as if that may have been damaged.l I would think that the only thing you can do is to replace the touch screen, because it is gorilla glass and the fact the entire phone would need dismantling, If it isn't insured I would expect it wouldn't be cheap to get replaced. But you should be thankful that you entire phone didn't die, I mean you were quite lucky there. I broke my old hero by leaving it out side for 5-10 min whilst it was raining.

Bad news guys, its still not working.
Cant believe I let this happen, I need some trousers with tighter pockets for this damn phone! (and perhaps not carry it with me when I'm drinking haha)
Luckily its covered under my home insurance.
Do I get a new one or get it repaired?
Edit: Its also bloody ironic that I had just put a pattern unlock screen on my phone, so now I cant back up the contents because its locked! Is there any way to get round this? Or external ways to control the phone so I can get into it?
Cheers

There's insurance that covers phone water damage?

Hazlynch, you really need to keep it much, much longer than one day in the rice.
Trust me, apart from my aforementioned toilet episode, I've also lost phones and PMPs in the snow - all have worked again, but the shortest dessicating time was 3 days.
One day is simply not enough - not saying 100% it'll work after 5 days, but 100% certain it won't after one.
For the record, lost my Cowon S9 (OLED touchscreen) in a snowdrift - 5 days dessicating and worked - still going strong.

Ah right thanks for that info! From what I heard about the digitizer being sensitive I'm not very hopeful, but it wont harm to leave it in the rice longer.

I wasn't with my S9 either, but it surprised me, especially also being a touchscreen device too.
Remember to disassemble as much as you can from the phone - all cards and battery out but also in the box/bag - you need to expose as much surface area as possible of the device to the dessicant.
Try my silicate bag tip posted earlier too!
Let us know wha'ppen?

Ready to give it a try? How's it looking/feeling?

I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce

hazlynch said:
I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce
Click to expand...
Click to collapse
Shame - not optimistic.. A couple more days won't hurt if you have the patience!

Yeah, I wont be able to get anything done about the insurance stuff for a few days anyway, so I'll leave it in there for longer. Starting to miss it now! Haha.
Oh and thanks again for everyone's help on this!

My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is

hazlynch said:
My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is
Click to expand...
Click to collapse
This has me worried haha. My SGS2 has recently took a bit of a bath as well. The phone worked perfectly fine after sitting off overnight drying out. However after about 3 days it started random hang up and shut offs. I sent it in to a repair center a week ago and i am just hoping for the best. I dont have high hopes that they will replace it as it was water damage but i suppose its worth a shot for a $600 phone.
If they dont replace/repair it i will be taking it apart and cleaning it in hopes that i can make it work.

Here is my old sgs2 after a dip in the ocean. No insurance either. What you guys think?
Sent from my GT-I9100 using XDA Premium App

Phone Has A Mind Of It's Own!

I woke up one morning last week and my phone was acting like it had a mind of its own. It was activating the navigation buttons over and over again even though it was sitting on the table untouched. This made the phone pretty much useless since every time I opened an app the phone immediately closed it.
To try to fix this I completely wiped the phone and went back to stock. After that I update the touch firmware. This did nothing to fix the problem.
Fast forward about five days later. The phone stopped the behavior as quickly as it has started. Everything was fine with it for about 3 days. I could use every function just like the day I bought it.
BUT now this morning it was back to doing the same exact behavior where it acts like someone is touching the nav buttons constantly. They even light up like someone is pressing them.
Can anyone help me out with this? I am going to end up having to sell it for parts if I can't figure out what is going on.

ORT14 said:
I woke up one morning last week and my phone was acting like it had a mind of its own. It was activating the navigation buttons over and over again even though it was sitting on the table untouched. This made the phone pretty much useless since every time I opened an app the phone immediately closed it.
To try to fix this I completely wiped the phone and went back to stock. After that I update the touch firmware. This did nothing to fix the problem.
Fast forward about five days later. The phone stopped the behavior as quickly as it has started. Everything was fine with it for about 3 days. I could use every function just like the day I bought it.
BUT now this morning it was back to doing the same exact behavior where it acts like someone is touching the nav buttons constantly. They even light up like someone is pressing them.
Can anyone help me out with this? I am going to end up having to sell it for parts if I can't figure out what is going on.
Click to expand...
Click to collapse
Looks like your screen is on its way out. Replace it under warranty if u can. My first phone did that after some snow fell in the earpiece area last winter.
After that the top part of the screen was no longer responsive. Before that occured, the phone acted possessed like you're describing

tiguy99 said:
Looks like your screen is on its way out. Replace it under warranty if u can. My first phone did that after some snow fell in the earpiece area last winter.
After that the top part of the screen was no longer responsive. Before that occured, the phone acted possessed like you're describing
Click to expand...
Click to collapse
That's what I was afraid of. I am out of warranty which means I am out of luck I think. I was really hoping it was a software issue since it stopped for a few days.

What else do you expect? It called "smartphone" for a reason, right? and your phone happens to be the first one with that kind of intelligence. More like the transformer robot blending into your device heheheheh
Anyway, something wrong with your screen, loose end somewhere?

votinh said:
What else do you expect? It called "smartphone" for a reason, right? and your phone happens to be the first one with that kind of intelligence. More like the transformer robot blending into your device heheheheh
Anyway, something wrong with your screen, loose end somewhere?
Click to expand...
Click to collapse
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.

ORT14 said:
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
Click to expand...
Click to collapse
Thats the thing. Some of these screens go bad by defect. I hear its not hard to swap in a replacement. Look into the full assembly with frame so its quicker and easier.
I may buy one as a spare and store it safe in case my screen goes bad after the warranty expires

ORT14 said:
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
Click to expand...
Click to collapse
Same is happening on my old phone, to be specific the digitizer is going out.

Would you believe I woke up this morning and it stopped again?!?! I decided I am going to just sell it for parts. I can't deal with having a phone that is unreliable. Sad day BC I really do like this phone.