Database Users

dust

Is there any way to remove the dust from the screen? I can't exchange mine because I'm rooted and the bl is unlocked so.... ya.

Take a look here...think there are some tips: http://forum.xda-developers.com/showthread.php?t=613115

well I already peaked at this thread and didn't really find a remedy for dust already being there so...idk if taking the phone apart is my only alternative. do you think compressed air will make a difference?

zachthemaster said:
Is there any way to remove the dust from the screen? I can't exchange mine because I'm rooted and the bl is unlocked so.... ya.
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i got mine replaced and the bootloader was unlocked. dust is a manufacturing defect, not something an unlocked bootloader can cause. you should check out the thread that has already been made for this issue.

No fix for dust under the screen, aside from disassembling the phone, cleaning it out, and reassembling it. Some people have had luck getting HTC to replace the handset under warranty even with an unlocked bootloader... can't hurt to call them and try.

oh wow I never realized that. I'll give them a call tomorrow. if this works I'll lose my engraving right? I really don't wanna lose that because I like it so much

But really, do think it's really worth it for me (or anybody) to go with a replacement even if it's not even that much dust. I don't know the specific device has really grown on me and i don't know if a couple specs of dust are worth replacement. Also i could also be receiving a unit with a defective screen, dead pixel, bad camera sensor, ghost like screen, a purple hue screen, you name it idk

Well I got mine replace just this week. It took them only like a day to ship it to me, and all I had to do was ship mine back. Everything went smooth. My phone's bootloader was unlocked, and I bricked it by pulling the battery while it was updating the radio. I was $-530 in my bank acct for about 3 days lol, glad that's over with.

Jackasaur said:
Well I got mine replace just this week. It took them only like a day to ship it to me, and all I had to do was ship mine back. Everything went smooth. My phone's bootloader was unlocked, and I bricked it by pulling the battery while it was updating the radio. I was $-530 in my bank acct for about 3 days lol, glad that's over with.
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they charge you for the replacement? That's bogus.

zachthemaster said:
they charge you for the replacement? That's bogus.
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They put a hold of $530 on my account, just incase I decided to keep my broken one, but as soon as they got it back they took off the charge.

zachthemaster said:
oh wow I never realized that. I'll give them a call tomorrow. if this works I'll lose my engraving right? I really don't wanna lose that because I like it so much
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They are open till 1am EST. Call them tonight man... you're more likely to get someone who's cool around this time in the evening.

Jackasaur said:
They put a hold of $530 on my account, just incase I decided to keep my broken one, but as soon as they got it back they took off the charge.
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ahh thats kind of a bummer... but i guess its worth it.
uansari1 said:
They are open till 1am EST. Call them tonight man... you're more likely to get someone who's cool around this time in the evening.
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alright. i will give them a call... i guess i have nothing to lose right? besides my engraving? i will lose that right??
and their service number is 425-679-5318 correct?

zachthemaster said:
ahh thats kind of a bummer... But i guess its worth it.
Alright. I will give them a call... I guess i have nothing to lose right? Besides my engraving? i will lose that right??
And their service number is 425-679-5318 correct?
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1-888-216-4736

uansari1 said:
1-888-216-4736
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thank you.
and just for clarification... i WILL lose the engraving right?

zachthemaster said:
thank you.
and just for clarification... i WILL lose the engraving right?
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Yes you will.

Jackasaur said:
Yes you will.
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thanks... i just called and everything should be smooth going from here on out

Trackball Screwy

Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.

Seems 50/50 whether they will cover it or not really.

i had a h/w issue and an unlocked bootloader and they still charged me $55 for a replacement
good luck

As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?

Daswolven said:
Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
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How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..

liam.lah said:
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
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1-888-216-4736
Nexus One specific hotline. They're nice people.

ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
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you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball

zachthemaster said:
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
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no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..

ChillRays said:
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
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oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha

Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.

liam.lah said:
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
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i have that as well on cyanogen 506. honestly it should be fine.
if it sticks, clean the ball with a very miniscule amount of alcohol, it'll break the dirt down and youll be good to go. or just dont think about it everytime you touch it (i used to be that way and now im better off. ha)
oh and a friendly tip.
EVERYTIME you're done using the TB, WIPE IT ON YOUR SHIRT or something cloth. thats the best way to clean it. up and down on your shirt. side to side even too

zachthemaster said:
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
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Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?

ChillRays said:
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
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Click to collapse
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!

zachthemaster said:
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
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Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)

ChillRays said:
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
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no problem man. it definitely offers enough protection. but thats my personal use, i handle the thing like a new born so if thats any indication then ya. if you're gonna drop it... dont. haha

ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
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I've had it since release. I ordered it about 30 minutes after the google.com/phone site was up and running. I am always careful with my devices, and use cases and protectors. My phone has never been dropped or mishandled. By way of example, I also got my G1 on release day, and when i got my nexus I was able to sell it on Ebay for $250 with a review about the immaculate condition of the phone he had received. He said it looked like it just came out of the original box.
I hold babies with less precision and attention.

Easy fix
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.

miketuesday said:
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
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Click to collapse
You know, I would try this if the replacement hadn't been delivered to my doorstep like 5 minutes ago. Downside = I suppose I will need to run stock for a few weeks in case they refuse to accept the return because of the bootloader. Will make me appreciate devs all the more.
UPDATE: AAARRRGGGHHHHHHH!!!!! I AM RESTORING MY BEAUTIFUL PHONE TO STOCK STATE! OMFGPLSGODWHYISTHISHAPPENINGTOME! WILL BE RUNNING STOCK FOR A WEEK OR SO AFTER. HUGE CAN OF SUCK.
Update: okay, so this isn't that bad. Sigh.

warranty???

so i bricked my phone yesterday. i was downloading a radio the file said it was 2.20.50.19_2 but when i started to load it the ruu program said it was 2.20.51 by the time i realized it was to late.
what i was wondering is what should i do now. i tried to unbrick it but it didnt do anything. all i can do now is take it back to tmobile. do i tell them the truth or do i play stupid. i also have insurrance. so i go that route and say or lost my phone or should i run it over with my car. lol
any help would be great. thanks in advance!

Cut a hole in your shorts and go for a jog.

shouldnt be a problem. Lots of people have bricked them with 51 radios, and since it wont power on at all, they cant get into bootloader to see that hspl is there. No one yet has reported being refused.

infantrygarrett said:
so i bricked my phone yesterday. i was downloading a radio the file said it was 2.20.50.19_2 but when i started to load it the ruu program said it was 2.20.51 by the time i realized it was to late.
what i was wondering is what should i do now. i tried to unbrick it but it didnt do anything. all i can do now is take it back to tmobile. do i tell them the truth or do i play stupid. i also have insurrance. so i go that route and say or lost my phone or should i run it over with my car. lol
any help would be great. thanks in advance!
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There's a 2.20 radio out there? I thought 2.12 was the latest????

nrfitchett4 said:
There's a 2.20 radio out there? I thought 2.12 was the latest????
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oh im sorry i meant 2.10

Odd thing is, pretty sure there is no such thing as 2.10.51.x
Do you have a link? could be someone spreading bad radios just for kicks.

samsamuel said:
Odd thing is, pretty sure there is no such thing as 2.10.51.x
Do you have a link? could be someone spreading bad radios just for kicks.
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Thats Scary!!! lol
what i was wondering is what should i do now. i tried to unbrick it but it didnt do anything. all i can do now is take it back to tmobile. do i tell them the truth or do i play stupid. i also have insurrance. so i go that route and say or lost my phone or should i run it over with my car. lol
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Hey when you do do what ever it is your gonna do. Let me know or keep this thing going. I also have insurance through them and wondered the same thing. I had originally planned on smashing it and then doing it. but it be cool to have 2 even if one was just a pretty paper weight. or you can sell it for parts? lol i dunno. but let me know please

ek9beast said:
Thats Scary!!! lol
Hey when you do do what ever it is your gonna do. Let me know or keep this thing going. I also have insurance through them and wondered the same thing. I had originally planned on smashing it and then doing it. but it be cool to have 2 even if one was just a pretty paper weight. or you can sell it for parts? lol i dunno. but let me know please
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Of course itll work. Warranty is in place. If you cant turn it on, neither can they. Just say it stopped working one day. Done. Seen many threads where people have done this

[Q] Bricked Phone? Can't even turn on to recovery and not charging...

holy cow!! I think I just bricked my phone... I hope someone can help me.
Here's the situation. I was on the latest MIUI 1.6.17 demonSPEED v.1.2. Everything was awesome! Then today I went to my dentist and there was a sign that said that they are not in today and to call a number. I was about to call, then everything got stuck. I needed to call them, so I just did a flash in front of the dentist's office with the ROM I had on my SD card.
re-flashed v1.2 with no problem and I was about to select "reboot my phone", then I was like, oh i'll re-flash Swype as well... the swype zip got stuck for like 5 minutes during the flash (and I still needed to call the dentist). So I was like, ok I'll just pull off the battery and restart the flashing procedures...
That's when I put the battery back and the phone won't even boot up now. I'm now home (didn't even get to call my dentist yet after all that), and plugged in the charger and it won't even charge now (orange LED not turning on)... Can't even boot it in recovery. Phone is unresponsive to any buttons...
Does anyone know of any other way to even turn the phone on?
Geez, that was the Noobiest mistake ever!! All that because I had to make a call... WOw, I'm speechless thinking of my stupidity! I hope someone can help...
Thanks in advance guys!

Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.

srivers33 said:
Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.
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I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!

missinglink111 said:
I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!
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Here is the thread on emmc chip...
http://forum.xda-developers.com/showthread.php?t=1081243

I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.

srivers33 said:
I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.
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yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?

missinglink111 said:
yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?
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Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.

Lakeshow423 said:
Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.
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yeah man, that was the analysis of the customer service rep that was helping me. He thinks that the battery somehow is knocked out... That's why he's shipped out a battery. Just waiting for that to confirm that it's the battery or something else! If that doesn't solve it, I'll have to send it back to HTC for repairs. Probably won't be able to get a replacement with T-Mobile since I cancelled my account with them like 4 months ago already... but thanks for the input!

keep us posted eh.

srivers33 said:
keep us posted eh.
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took quite some time, but i should be receiving my repaired phone back next tuesday... HTC said that somehow the main board was the problem, so they replaced it... hopefully for a better one! haha

anyone had Samsung fix screen burn with s calibration

They say they might be able to fix without changing screen, but wouldn't that mean I could use one of those apps for that ? He said it involves the same kind of thing

morgan1985 said:
They say they might be able to fix without changing screen, but wouldn't that mean I could use one of those apps for that ? He said it involves the same kind of thing
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the only thing ive seen for burn in removal are apps that basically just flash the screen as bright and full as it can to try to flood those pixels with R, G and B to blast out the burn-in. They have to run for like 30 to 40 hours straight, but ive never let it run for more than 10 min as the phone gets wicked hot and i wasnt willing to put it in a bucket of asbestos (in case of note 7 stuff happening) with a fan blowing on it to keep it cool. I have a S7 with some pretty noticeable burn in that i guess i could try it on, but where am i gonna find asbestos these days???

youdoofus said:
the only thing ive seen for burn in removal are apps that basically just flash the screen as bright and full as it can to try to flood those pixels with R, G and B to blast out the burn-in. They have to run for like 30 to 40 hours straight, but ive never let it run for more than 10 min as the phone gets wicked hot and i wasnt willing to put it in a bucket of asbestos (in case of note 7 stuff happening) with a fan blowing on it to keep it cool. I have a S7 with some pretty noticeable burn in that i guess i could try it on, but where am i gonna find asbestos these days???
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Yeah mate, also I read that all they do is make the rest of the pixels crap, though he said it will only take 15 minutes, I still find it hard to believe, when screen burn happens common sense tells me it needs a new screen. Unfixable.
Asbestos ? I'm a bit confused on that one mate. You being serious, what you need that for.

morgan1985 said:
Yeah mate, also I read that all they do is make the rest of the pixels crap, though he said it will only take 15 minutes, I still find it hard to believe, when screen burn happens common sense tells me it needs a new screen. Unfixable.
Asbestos ? I'm a bit confused on that one mate. You being serious, what you need that for.
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Naw mate, the asbestos was just foolin around about how hot the little [email protected] gets when it's running thru the paces of what the burn-in app does to "fix" it LoL but I'm quite leary of the 15 min fix with an app... I would say "here is the cash for the cost of the procedure, if it works to my satisfaction, we will transact a payment for your services. If it is not, however, we will not transact and I shall be on my merry way, cash in pocket"
If he finds that to be unreasonable, then he doesn't seem very confident in the process and likely can't do what he claims. A person confident in their process would gladly accept the payment up front as a collateral of sorts. Rambling, sorry...

youdoofus said:
Naw mate, the asbestos was just foolin around about how hot the little [email protected] gets when it's running thru the paces of what the burn-in app does to "fix" it LoL but I'm quite leary of the 15 min fix with an app... I would say "here is the cash for the cost of the procedure, if it works to my satisfaction, we will transact a payment for your services. If it is not, however, we will not transact and I shall be on my merry way, cash in pocket"
If he finds that to be unreasonable, then he doesn't seem very confident in the process and likely can't do what he claims. A person confident in their process would gladly accept the payment up front as a collateral of sorts. Rambling, sorry...
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No worries, yeah very true. He did say that if the screen burn isn't bad he's yet to see it fail, said it only fails if it's really really bad.
I mean I'm sure there version of the burn in fix is better than the apps and YouTube. And I'd rather that than nothing. If they notice the Knox has been tripped lol I'm still under warranty but Knox is tripped. And this guy's a jobsworth I can tell.

morgan1985 said:
No worries, yeah very true. He did say that if the screen burn isn't bad he's yet to see it fail, said it only fails if it's really really bad.
I mean I'm sure there version of the burn in fix is better than the apps and YouTube. And I'd rather that than nothing. If they notice the Knox has been tripped lol I'm still under warranty but Knox is tripped. And this guy's a jobsworth I can tell.
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those types can be difficult to deal with. lets hope he can deliver on his promises for your sake. cheers and lets us know how it all turns out, eh? maybe see if you can get a look at what the magic app is called and so forth

youdoofus said:
those types can be difficult to deal with. lets hope he can deliver on his promises for your sake. cheers and lets us know how it all turns out, eh? maybe see if you can get a look at what the magic app is called and so forth
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Cheers mate, yeah I'll ask more about it, he did tell me what it invovled but I kinda spaced out.
they're you're best friend till you start having problems and want it sorted free.
Anyways I'll let you know how I get on. Cheers .