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There is a small hairline gap between the white plastic and the silver bezel .. find the screenshot ( the red area ) .. and dust settles down in that area .
Note: its observed only on the right side, left side looks normal
I think you meant "hairline"
Sent from my SPH-L710 using Tapatalk
Bump !
1st world problems
Sent from my GT-I9300 using xda premium
a bump after the thread hasnt even been open 24 hours? Seriously?
And it's not a defect. They are two pieces, they meet, of course there is going to be a seem. there is a tiny gap between the front of the phone and the button. Is that a defect? There is a gap between the battery door and the phone. Is that a defect? My Point, is there is going to be some kind of gap or seem when you place two parts together. It's not like it's a one piece phone. It has many pieces.. To cray about the tiny hairline gap is ridiculous. Oh wow.. I just noticed, there is a tiny gap around the volume button.. It must be a defect Is the phone coming apart? is the gap getting worse? No... so stop nit picking..
I have that same problem with my sgs3.
I got my Nexus 6P a week from last Wednesday and everything has been fine. I have been researching cases and tempered glass screen protectors trying to find the best ones. In the meantime I have been treating my 6P like it was made of glass (Which I guess is part true) and always being cognizant of where I set it and how I move when it is in my pocket.
Long story short I was sitting on a friends hardwood floor in a new pair of pants and the phone slid out. It slid maybe two inches onto the floor, but it was face down. It wasn't until the next day I noticed two rather large scratches down the front, maybe an inch long. It's really noticeable with the screen off, and even a little noticeable with the screen on. With full brightness I can see slight discolored lines. I checked the phone under a bright light and also notice at least 5 other micro scratches all over the front.
I'm absolutely pissed and kicking myself for not waiting to use the phone until my case and screen protector got here. I guess I am just wondering if there is anything I can do. Can I somehow return the phone and buy a new one later? Will they notice the scratches and not accept it? If I can't do anything I suppose I'll have to live with it and just learn from this. I'm kind of surprised how easily it scratched given how hyped up Gorilla Glass 4 was. My Nexus 5 never had a screen protector and didn't scratch until the second year I had it.
itsTimmm said:
I got my Nexus 6P a week from last Wednesday and everything has been fine. I have been researching cases and tempered glass screen protectors trying to find the best ones. In the meantime I have been treating my 6P like it was made of glass (Which I guess is part true) and always being cognizant of where I set it and how I move when it is in my pocket.
Long story short I was sitting on a friends hardwood floor in a new pair of pants and the phone slid out. It slid maybe two inches onto the floor, but it was face down. It wasn't until the next day I noticed two rather large scratches down the front, maybe an inch long. It's really noticeable with the screen off, and even a little noticeable with the screen on. With full brightness I can see slight discolored lines. I checked the phone under a bright light and also notice at least 5 other micro scratches all over the front.
I'm absolutely pissed and kicking myself for not waiting to use the phone until my case and screen protector got here. I guess I am just wondering if there is anything I can do. Can I somehow return the phone and buy a new one later? Will they notice the scratches and not accept it? If I can't do anything I suppose I'll have to live with it and just learn from this. I'm kind of surprised how easily it scratched given how hyped up Gorilla Glass 4 was. My Nexus 5 never had a screen protector and didn't scratch until the second year I had it.
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that is bs if the glass is that soft, seems like a defect to me.
i use this tg on my 6 and 6p, they are very nice. i bought about 5 or so different for the 6 to find out which one was best. this one was the clear winner for quality and proper fit. same seems true on the one i put on the 6p.
It was some sand. Unfortunately, though keys wont make a mark and you can take a knife to it without a trace, GG remains completely vulnerable to scratches from grains of sand.
mredamon said:
It was some sand. Unfortunately, though keys wont make a mark and you can take a knife to it without a trace, GG remains completely vulnerable to scratches from grains of sand.
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Ugh, that's what I figured. Any way I can get a replacement from Google? Return it in this shape or convince them it's got a defect somehow?
I believe you have 14 days from the day you received it to return it if you are unhappy with it. No restrictions
PaisanNYC said:
That is committing fraud, and illegal subjects should not be discussed publicly on XDA.
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My apologies, that's not my intention at all. I should have worded it better. I'm just so frustrated with the situation and kicking myself for it.
Bummer, hope it works out for you...
mredamon said:
It was some sand. Unfortunately, though keys wont make a mark and you can take a knife to it without a trace, GG remains completely vulnerable to scratches from grains of sand.
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itsTimmm said:
I got my Nexus 6P a week from last Wednesday and everything has been fine. I have been researching cases and tempered glass screen protectors trying to find the best ones. In the meantime I have been treating my 6P like it was made of glass (Which I guess is part true) and always being cognizant of where I set it and how I move when it is in my pocket.
Long story short I was sitting on a friends hardwood floor in a new pair of pants and the phone slid out. It slid maybe two inches onto the floor, but it was face down. It wasn't until the next day I noticed two rather large scratches down the front, maybe an inch long. It's really noticeable with the screen off, and even a little noticeable with the screen on. With full brightness I can see slight discolored lines. I checked the phone under a bright light and also notice at least 5 other micro scratches all over the front.
I'm absolutely pissed and kicking myself for not waiting to use the phone until my case and screen protector got here. I guess I am just wondering if there is anything I can do. Can I somehow return the phone and buy a new one later? Will they notice the scratches and not accept it? If I can't do anything I suppose I'll have to live with it and just learn from this. I'm kind of surprised how easily it scratched given how hyped up Gorilla Glass 4 was. My Nexus 5 never had a screen protector and didn't scratch until the second year I had it.
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This. Saying this for so long. Metal is softer than glass. Not going to scratch it. The only thing that will is silica.. Dirt and sand, gravel, etc.. If it slid screen side down and there was sand grains on the floor it's just bad luck.
Sent from a 128th Legion Stormtrooper 6P
itsTimmm said:
Ugh, that's what I figured. Any way I can get a replacement from Google? Return it in this shape or convince them it's got a defect somehow?
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If you got that $89 Nexus coverage, you get damage replacement x2 for 2 years. Deductible is I think $79.
Sent from my VS986 using Tapatalk
I had same issue, Google said they can't help at all. They told me to contact Huawei Support @ 888-548-2934,Saturday & Sunday / 8:00am-4:00pm /Pacific Standard Time. Their hours seem weird to me, but whatever. I'm going to give them a call this weekend, keep you posted.
Outch, that's why I preordered those tamp. Glasses that were like 25 cents on amazon months ago, they did not have sensor cut but still applied first day and waited like 2 weeks for replacements with cut at no charge.
I too learned from my nexus 5, which for my luck had scratches right by dead pixels, RMA no problem, did not know had dead pixels until I read online was one of the most common issues with N5, I just downloaded a dead pixel app from app store and did the tests, dead pixels and scratches the app showed me, good luck to get replacement, good luck to you too.
Easy answer is screnn protector. If your a reader of xda then theres plenty of warnings. Hope its not to bad.
Sent from my Nexus 6P using XDA Free mobile app
Wow that's unlucky, had mine for almost 2 weeks before my protectors arrived kept mine in one of my socks.
I work around football stadiums and not a single scratch from all that sand floating around in the pits and camera positions around the pitch but then it was buried in my pocket and a sock.
I never rock a phone without screen protectors for to long, I'd say you got unlucky same happened to my nexus 7 2 days after I got it.
I'd say if you can live with it let sleeping dogs lie, any chance its in the oliophobic coating ? If so give it a good clean with some very high proof IPA might clear it up but remove the layer.
Not really an issue if it helps then you slap a protector on.
I've had my axon 7 for about a month and the screen is so scratched up and I have no idea why. This is way worse than any other phone I've had in the past l.
ethanscooter said:
I've had my axon 7 for about a month and the screen is so scratched up and I have no idea why. This is way worse than any other phone I've had in the past l.
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I have no idea What you do with the device , but i have the Axon since lunch date and NO scratch on screen or body and I'm a heavy user.
That means you somehow have sand around, because those are the only small particles that are hard enough to scratch the screen. I don't take chances, I keep my Axon 7 in a cloth sleeve (that was meant for a PSP) when it's in my pocket. It's basically a microfiber pocket in my pocket, keeps it safe and actually cleans the screen on contact. Be happy that at least it's not Gorilla Glass 5, that stuff scratches seemingly as easily as regular glass.
Edit: Since this thread is somehow still alive, I want to clarify that Gorilla Glass 5 in fact does NOT scratch more easily than 4. That was a mistake a reviewer made which he later debunked and explained why it happened. GG5 is roughly as scratch resistant as GG4, so anyone getting a new phone with GG5 don't worry about it.
DrakenFX said:
I have no idea What you do with the device , but i have the Axon since lunch date and NO scratch on screen or body and I'm a heavy user.
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Same here. I have mine about a month and i'm a very heavy user and not a scratch in sight.
Sent from my ZTE A2017U using Tapatalk
I used the stupid screen protector they included with the phone and no damage to it whatsoever
Mine has somehow got a small tiny scratch too. However, my cousin also has an axon 7 and no scratches yet after more than 2 months. So I don't think its a screen problem but probably ran into sand or something like @Cyrus D. suggested.
These aren't just little dots. These are huge lines that are somewhat circular shaped. I have no idea what happened.
is parts available ?cant seem to find it on ebay
ethanscooter said:
These aren't just little dots. These are huge lines that are somewhat circular shaped. I have no idea what happened.
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This sounds like you should contact zte about warrantee. This is not normal.
Axon 7 Durability Test - Scratch, Burn, Bend
ethanscooter said:
I've had my axon 7 for about a month and the screen is so scratched up and I have no idea why. This is way worse than any other phone I've had in the past l.
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Jerryrigeverything, on Youtube, tests the ruggedness of many phones. His Axon 7 tests show that it is indeed a very durable device. The screen has top-tier scratch resistance -- the same as all the flagship devices, including the iPhone 7.
Check out his video here: Axon 7 Durability Test - Scratch, Burn, Bend
I had the same problem. Had the Moto X Pure for almost a year, no scratches (raised speaker grills probably helped) but I got scratches on the Axon after just a couple days. It luckily wasn't too bad before I through the included screen protector on, which has also gotten badly scratched and attracts fingerprints like no other protector I've had. On the market for a tempered glass protector now.
My Axon 7 experience
I got my L uoxV i mean Axon 7 in january 5, i kept the stock screen protector for 2 weeks, got super scratched, then i take it off to apply the one that comes as extra, when i apply it, there are millions of bubbles even after blowing and wiping, so i left it naked, then 1 day i lay it face down on a school desk, and when i pick it up, my screen has lvl 6 and 7 deep mohs scale of hardness scratches all over my screen!!! i wanted to die, then one day i got my key and as a joke drew circles at the top, and there are scratches too!!! wtf i thought this was more scratch resistant and there are also lots of little circles and scratches everywhere, like you can feel them with your nail! so annoying :crying:
I have my Axon 7 since launch also and it's spotless. No screen protector and no case on the weekends. I work commercial construction and my case always is full of dust. I take the case of, wipe the phone and it looks new again.
Circular patterns sound like you tried to clean the screen with some sand on it.
A single sand particle can ruin your screen if you rub it in with your shirt or something.
I always try to blow the big particles of and do a very soft wipe without any pressure.
Only then would I try to clean of fingerprints.
Same on me. There are a lot of minor scratchs on my screen. is there gg4 really?
I have mine for about 3 months no cover and always in my pocket, I'm twon commuter nothing extreme. Screen looks worse than my 4 year old Samsung S3, I have china version is it possible that they used some low quality glass, and it looks like they did it.
No problems on my Chinese version. No scratches at all on mine.
three months, no screen protector and no case, always in pocket at work (dusty place) and I walk to work and back home for 1 hour with phone in my pocket. there is one little scratch that I can see sometimes in good lighting conditions. but else it looks as the first day. I never put it on screen on table or another surface and it once fell out of pocket while I was sitting.
"Help! I took poor care of my phone but it's ZTE's fault!"
That's too bad. Used my without a case for about a week before getting the full body protection from Skinomi in the mail.
https://www.amazon.com/Screen-Prote...qid=1488396108&sr=8-4&keywords=skinomi+axon+7
I always use this when I purchase a new device (Nexus 4, Nexus 5, HTC One M8). All these previous devices were sold months later in almost new condition. Not a single scratch in sight.
For my Axon 7, I just used the front and back protectors and it is just spotlessly perfect.
I removed my 6p from its case and noticed the top left and right corners had chipped off between the screen glass and phone edge. I've never dropped the phone so pretty surprised this came from generally light handling. Anyone else have this?
I RMAd my old one but it had the exact same problem. The new one I have had for like 2 months and it already has the same problem, never drop it either
Yes, the corners appear to be the weakest physical areas of the phone. I've dropped mine multiple times naked in many different manners and the only noticeable blemish is a chipped top left corner. The silver strips also pick up light scratches easily.
I didn't have the issue until after I replaced the frame of my phone. The black frame had the color chipping off so I got a silver one off eBay and swapped it over, about a week later I noticed one corner had chipped. I know it's nothing I did during the swap because I do phone repairs for a living and everyone says I'm the best there is. What color frames is everyone else have that have the issue?
I have that problem too, but my phone did fall a few times.. (not naked though)
The build quality of the device is not as good as I've hoped
same. The build quality was questionable ever since release. I keep it in a case to avoid seeing that. As long as the screen doesn't fall out for another year, I'm good.
I've disagree completely with the build quality. I've have dropped mine several times and just a few dings. Nexus 6P is just as tough as any phone out there.
Never seen this problem and I've had mine in a Spigen rugged armor for the past 8 months I've owned it...
Just switched from a Moto G5s Plus to this Oneplus 5 and think about whether I need a phone case.
My last phone without was a Google Nexus 5 which I broke, since then I always have a plastic case.
Do have the displays become stronger in the last years?
Im not using any protection on this phone and i bought it in the early drop like 3 years ago. If you take care of it you don't need a case or screen protector.
Juergen1337 said:
Im not using any protection on this phone and i bought it in the early drop like 3 years ago. If you take care of it you don't need a case or screen protector.
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You still have the "default" screen protector, a tiny plastic screen cover, right ?
Khwaja7 said:
You still have the "default" screen protector, a tiny plastic screen cover, right ?
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No there is no protection on my phone at all. Of course it got some tiny scratches over the years. But all in one it's still in a very good condition.
I have dropped my first OnePlus 5 I had for 2 years at least 2 times onto laminate flooring on the glass and had nothing but minor scratches with no screen protector. With a glass screen protector I dropped it and broke the screen protector but the phone was fine.
The one I have now I dropped the other day with no case but the glass screen protector. It chipped the edges of the protector but otherwise fine. My experience has been that it's pretty tough. But it only takes one drop at the wrong angle and it can be destroyed.
It is definitely more solid than the Nexus 5 was though.
I've also noticed it's not as scratch prone as the Samsung Galaxy s8. I had a new one for a few weeks before switching to the OnePlus 5 3 years ago almost and it got scratched from being in my pocket by itself. (minor dust on my fingers from work must have scratched it). The OnePlus 5 held up much better than that. After 2 years I had a saltwater incident which killed my op5 and I got a used s8 again, it was already scratched but got much worse in a week of no case in my work vest (again no drops).
I tried a used pixel XL after that (wanted stock Android again) and it seemed better than the s8 but still scratched kind of easy. I ended up needing dual Sims for work so I got a used OnePlus 5 which ended up having an almost perfect screen and still has almost no scratches. Also no burn in on the AMOLED screen on either of my OnePlus 5 phones and the pixel and used s8 both did.