Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
rgnutek said:
Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
Click to expand...
Click to collapse
Well seeing as you've upgraded the Radio and seeing as your case is quite extreme ie losing calls completely I think i'd try testing it using GSM only. Some folks have reported that if you are in an area where 3g is around but perhaps not always the strongest signal then the phone will swap around from GSM to UMTS. So you can try:
Start>Settings>Personal>Phone icon>Band
in top drop down box select GSM
in second drop down box select the GSM band for your area (if unknown try each until you get the working one)
IF this makes reception better/constant then you have the swapping bands issue and you can leave GSM selected and turn on UMTS when you are in a stronger 3G area.
If this makes no difference return the settings to auto for the drop down boxes.
If the above fails then have you got a new 3G SIM older cards can give problems.
An application that assists with setting certain bands only is Bandswitch or Commmgrpro - Here's an early version:
http://www.freewarepocketpc.net/ppc-download-commmgrpro-0-9-0-28.html
Mike
Thanks Mike for your reply.
Actually I did play with those settings a little bit but it didn't help. I'll go to the shop where I bought the phone and ask for help. Thanks for your attention.
RG
You know of any apps or way to get a shortcut onto the today screen to quickly switch between 3g and edge? Where I work is good 3g coverage, but where I live is right on the cusp of the connection ... so I find unless I turn off the "auto select" and manually choose GSM, I have dropped call problems. Would be great to be able to do this without having to go to phone settings each time.
Weinson,
Searching for BandSwitch by Daniel Herrero on this forum will reveal just such a tool. BandSwitch sits in your WM5 task tray and has the option to switch to GSM or UTMS or Auto with some time delays (before switching back) build in.
see - http://forum.xda-developers.com/showthread.php?t=286844
I got the Hermes (cingular 8515) a couple of days ago. And everything is just fine but the most important part. I keep having dropped calls in places where the Wizard didnt have any problem at all.
ROM: 2.06.502.3
RADIO: 1.34.00.10
PROTOCOL. 32.67.7020.10H
I had the shipped ROM but i had this signal problems so i upgraded to this one in the hope that the problems would be solved but same thing.
Cingular did change my SIM card to a 3G one. I was wondering if it is a different network inside cingular and that is why i have problems. I really dont care about 3G, don't use it. Would my problem solve if i ask for a new regular SIM?
Thanks guys. I looked a lot for the same problem already posted so i dont repeat but didnt find anything, wich worries me a little
Yes, it could be that, because if you're in a major metropolitan area it'll try to use UMTS instead of GSM.
In any case, there is a fix:
http://forum.xda-developers.com/showthread.php?t=286844
This is a small app that will allow you to quickly change back and forth between the two.
If you don't want that, there's a reghack to enable a Band page in phone settings where you could force it back to GSM. Check the wiki.
Wow! thanks! it looks like the problem was solved!
I won't know for sure until i really tested it. But this is what i wanted to try
I just got my 8525 on monday fron cingular, when I first got it I noticed that the internet will work fine on 3G but it wont work on G, for some reason on G it will time out when looking to load a page on IE and it wont receive or send emails either. So I said, what the hell, let me upgrade to WM6 and this should be solved, I was wrong, I have the same exact problem on WM6 and I've spent countless hours going thru all the threads looking for an answer and still nothing. Dont want to call CS since I'm on WM6 and they would start giving me crap about it. Anyone knows whats going on here? I can get internet fine on 3G and I could tether fine to my lappy but if I go out of a 3g and into a plain G network, it wont let me do anything online. Could it be software or hardware? If hardware, how would I go about returning since I upgraded to wm6?
Your help is greatly appreciated.
If you have HTweakC, check the Phone...GPRS/G3 Connection setting and tick Enable GPRS/G3 Auto Attach.
I found that i had the problem you describe when moving from the 3 network in Sydney (Aus) to a regional centre where only GSM/GPRS was available.
I'll try that and see if it works when I move to a none 3g zone. Thanks a lot.
That didn't fix the problem, still no internet when on G network and do have internet while on 3g network. Any other suggestions?
Which WM6 are you on ? I'd think that the Black 2.0 for Cingular might be best and with the 1.40 Radio.
Are you a new Cingular subscriber ? If you are maybe try your SIM in another phone. They might not have provisioned your account properly.
No, I'm not new to cingular and I'm using now the WM6 Black Edition. But dont think that matters tho since it was doing the same thing on wm5. Any suggestions?
Well, have read and gone thru countless threads and still no answer to this problem. Like i said, I went back to WM5 and still have no internet when on E but get lightning fast connection while on 3G. Has anyone experienced this before?
Did you solve the problem?
Diazman said:
Well, have read and gone thru countless threads and still no answer to this problem. Like i said, I went back to WM5 and still have no internet when on E but get lightning fast connection while on 3G. Has anyone experienced this before?
Click to expand...
Click to collapse
I use my 8525 in a non 3G network (GPRS/Edge) and I haven´t been able to have a decent connection since day 1 back in December. If you solve your problem please share the solution. Thanks
Maybe this will help
I bought my very own Tytn this week and got a mobile internet subscription with it. I can't seem to connect to any webpage using IE either.
I'm a Firefox fan and always use that wherever I am. So I decided to try the pocket version of that, which is called Minimo. it's on http://www.mozilla.org somewhere.
For some unknown reason, that solved my problem. IE still doesn't work, no matter what I try, but I can surf as much as I want on Minimo, which is fine for me.
Hope this helps.
I have a problem. I must have tried 10 different ROM's in the last few days and I am getting extremely frustrated.
I have an HD2 (Telstra Version) that works on the 850MHz band for HSDPA.
Everytime I am on HSDPA, the location services stop working... Weather panel, Bing, Google Maps, nothing can find my location based on cell id... GPS works fine...
When i switch the 3G off... location services work perfectly fine.
I have tried different ROM, Radio combinations, but nothing seems to work...
I have tried NRG ROM, Dutty's HG (preferred) and ML series, but to no avail.
Can anyone help me troubleshoot this problem further, or has anyone else encountered this... I would really like some help on this.
Thanks a lot.. beers/coffee on me...
Taimoor
It works!!!
Bless this forum and bless the users on it!!!
Finally i think I have a fix...
Hi guys. This seems to be a nice friendly informative thread. I too WAS having the data disconnect on my phone.
I have the 1.66 sea wwe official rom. I tried every radio from the telstra radio to the new 2.08.50.08_2 radio. To tell you the truth I didnt notice anything different between any of the radios. So I really can't say if one is better than the other. But I started changing settings.
If you are in a 3G (H) 850 area I suggest this.
settings/Wireless controls/phone/band
for Network Type choose WCDMA
for Band Frequency choose the third setting. On Telstra rom it will be GSM(1900)+UMTS(850) and on any other rom it will be GSM(1900+850) and select done.
Now this should stop most of that switching you see in the taskbar of your phone. But this isnt actually what is causing the freezing. It has to do with your sms messaging I believe. I went 2 weeks resetting my phone twice a day. Then I went here.
settings/menu/all settings/connections/advanced network/sms service
Right now GSM is working for me. 4 days and no internet freezing. I believe your incoming email might be coming in by sms also. Notice you only get a few lines and have to download the rest using data to see the whole email.
Others on the forum have turned off email and their phones quit freezing. So if GSM doesnt work for you try GPRS and so on. This is only my opinion but I have been very happy for the last 4 days. Thanks for letting me share this info.
If anyone is interested I have made a cab file which is un-installable that will change the Band Frequency menu to the menu from the Telstra rom. It is mostly cosmetic but at least you will know what bands you are selecting. Use at your own risk of course. I have installed, tested, and uninstalled it myself. No issues.
For the last 4 days with these settings I only see 3G while phone is setting idle. As soon as I connect to the internet it switches to H. I am very happy with my phone now. Thanks matthewf01 for starting this thread. I should have came here sooner.
Click to expand...
Click to collapse
Works with location services as well....
http://forum.xda-developers.com/showthread.php?t=633404&highlight=9193&page=3
I own a Verizon Motorola Razr M, bought in ebay to an US seller. I am in Spain and I use Movistar SIM card
The phone came with stock JB 4.1.2, and therefore I could not unlock the bootloader.
I started using it, but it had a problem that I am not been able to solve so far: after some hours of use, with no problems with GSM and data connections, it suddenly looses both connections, although the signals on the status bar still appear. I take care that signals have gone when I take the phone to make a call or surf the web.
I have tried the following procedures:
Change the net settings to GSM/UMTS
I rooted the phone with motochopper 1.1.2 exploit
I installed Safestrap 3.12 in order to be able to install other available locked compatible roms.
I tried these roms, following this thread here in XDA: Clean ROM 1.0. Clean ROM 1.1, Barebone New Base, Stock Deodexed.SDswap-Locked & UnLocked BLs-xt907-9.8.1Q-94-1, but no luck. This last one uses the last radio, but no way.
I also installed the [PATCH][GUIDE] Patch to fully enable GSM on Verizon CDMA Android phones. I could only install it on Clean ROM 1.1 however. It has been impossible to install it on the other ROMS. In any case, no luck again with the patch installed. Here I had a big problem because as I still had these problems, I got into *#*#4636#*#* in the dialer, and touched the band selection option: suddenly, the net showed no signal more and I was unable to make it work again: I finally solved this by installing the stock firmware from here with RSD lite.
No way. I still have this problem and I can not use the phone. I have also tried with another SIM card, but the problem remains. It is a shame because when the connection works, the phone runs very well.
Any help would be very appreciated
More details
errotaxar said:
I own a Verizon Motorola Razr M, bought in ebay to an US seller. I am in Spain and I use Movistar SIM card
The phone came with stock JB 4.1.2, and therefore I could not unlock the bootloader.
I started using it, but it had a problem that I am not been able to solve so far: after some hours of use, with no problems with GSM and data connections, it suddenly looses both connections, although the signals on the status bar still appear. I take care that signals have gone when I take the phone to make a call or surf the web.
I have tried the following procedures:
Change the net settings to GSM/UMTS
I rooted the phone with motochopper 1.1.2 exploit
I installed Safestrap 3.12 in order to be able to install other available locked compatible roms.
I tried these roms, following this thread here in XDA: Clean ROM 1.0. Clean ROM 1.1, Barebone New Base, Stock Deodexed.SDswap-Locked & UnLocked BLs-xt907-9.8.1Q-94-1, but no luck. This last one uses the last radio, but no way.
I also installed the [PATCH][GUIDE] Patch to fully enable GSM on Verizon CDMA Android phones. I could only install it on Clean ROM 1.1 however. It has been impossible to install it on the other ROMS. In any case, no luck again with the patch installed. Here I had a big problem because as I still had these problems, I got into *#*#4636#*#* in the dialer, and touched the band selection option: suddenly, the net showed no signal more and I was unable to make it work again: I finally solved this by installing the stock firmware from here with RSD lite.
No way. I still have this problem and I can not use the phone. I have also tried with another SIM card, but the problem remains. It is a shame because when the connection works, the phone runs very well.
Any help would be very appreciated
Click to expand...
Click to collapse
The problem also seems to become worse with the use of the phone: at the beginning, coming from a factory reset, It can last some hours before the problem occurs. But since it happens from the first time, it happens more and more frequently and the phone can not be used any more. It seems that there could be a software issue.
Another try disabling fast dormancy
I´ve just disabled fast dormancy, because my operator Movistar apparently does not use this technology.
For this, I have modified 3 lines from build.prop system file, as indicated in another site.
The 3 lines are:
ro.mot.ds.fastdormancy.disable=true
telephony.lteOnCdmaDevice=0
ro.telephony.default_network=3
Having fast dormancy enabled when your operator does not support it, seems to drain battery, and could cause other problems. That´s why I´ve done this. I have used root explorer apk from Google store, it is free and it automatically creates a backup of build.prop file when you modify it.
I keep the fingers crossed, let´s see what happens.
Fast dormancy: yes but...
After some days using the phone with fast dormancy disabled (for this, I also added this line to build.prop: ro.ril.fast.dormancy.rule=0 ; I read this for ICS Roms, I do not know if this command is also valid for JB, any comment will be welcome), I still get some cuts (less I would say), but at least the phone tries to restart the connections. For this, I have also installed the apk from Google Play called 3g reconnect.
In any case, any comment would be appreciated.
Issue not solved
I still get data and voice disconnections when I use GSM/UMTS or only UMTS modes. They occur ransomly, and they also occur as soon as I use a WIFI connection. I can only use the phone on GSM only mode, which is frustrating.
Any advise?
errotaxar said:
I still get data and voice disconnections when I use GSM/UMTS or only UMTS modes. They occur ransomly, and they also occur as soon as I use a WIFI connection. I can only use the phone on GSM only mode, which is frustrating.
Any advise?
Click to expand...
Click to collapse
I do not go near *#*#4636#*#* anymore. So tell me do you use that to make these changes (phone info is the app name).
Choosing GSM/UMTS or GSM only
aviwdoowks said:
I do not go near *#*#4636#*#* anymore. So tell me do you use that to make these changes (phone info is the app name).
Click to expand...
Click to collapse
Hello,
I have tried both: using *#*#4636#*#* or using the usual phone settings. Sometimes I have also checked that the changes made with the usual settings appeared also dialing *#*#4636#*#*.
Yesterday evening, I tried selecting global mode instead of GSM/UMTS and it seemed to work for some hours, but today morming, the problem occured again. So far, the unique way I have found to avoid connection cuts off is using GSM ONLY mode. I have to say that I have tried with 2 different SIM cards but the result is identical.
errotaxar said:
.
Click to expand...
Click to collapse
Did you select the 3 dot menu & mess with the "band" settings?
---------- Post added at 07:08 AM ---------- Previous post was at 06:56 AM ----------
http://forum.xda-developers.com/showthread.php?t=2346623
I did that once, and all the signals disappeared. I restored the phone with RSD Lite, that appeared to be the unique way to have again signals working. Now I do not even dare touching these 3 dots.
errotaxar said:
I did that once, and all the signals disappeared. I restored the phone with RSD Lite, that appeared to be the unique way to have again signals working. Now I do not even dare touching these 3 dots.
Click to expand...
Click to collapse
What booby a trap? How many step into!
I don´t know if I am understanding you. I did that once because I did not know what else should I do to solve the problem. I saw that there was the possibility to choose theoritically between US bands and Cellular, and I entered in that menu. It is not so stupid to try that if you have already tried 100 other ways.
In any case, anybody has an idea about how to solve this problem? I´m sure I am not the unique person having this issue with this phone.
errotaxar said:
I don´t know if I am understanding you. I did that once because I did not know what else should I do to solve the problem. I saw that there was the possibility to choose theoritically between US bands and Cellular, and I entered in that menu. It is not so stupid to try that if you have already tried 100 other ways.
In any case, anybody has an idea about how to solve this problem? I´m sure I am not the unique person having this issue with this phone.
Click to expand...
Click to collapse
You are saying the problem is now still there. Yet the radio partition is fixed. Please restate what has been fixed with the rsd flash & what remains unfixed.
Well I think I have fixed and solved the problem: I initially copied the APN settings I had with my previous HTC Sensation, because the phone operator was the same (MOVISTAR), the SIM card too, and I have not moved. In these APN settings, the proxy was "undefined" as well as the proxy gate. I wonder if the radio stucks looking for a proxy each time or whatever. I tried yesterday with completely different APN settings, with a concrete Proxy and a gate... and now I have not had any issue in the past 24 hours. I will still wait a couple of days to see if that was finally the reason.
Which in any case would be silly, because I just applied what was working OK with my sensation, but...
New APN settings: let´s see
Well I think I have fixed and solved the problem: I initially copied the APN settings I had with my previous HTC Sensation, because the phone operator was the same (MOVISTAR), the SIM card too, and I have not moved. In these APN settings, the proxy was "undefined" as well as the proxy gate. I wonder if the radio stucks looking for a proxy each time or whatever. I tried yesterday with completely different APN settings, with a concrete Proxy and a gate... and now I have not had any issue in the past 24 hours. I will still wait a couple of days to see if that was finally the reason.
Which in any case would be silly, because I just applied what was working OK with my sensation, but...
After several days, the problem is still there. After setting new values in APN, it happens less often, but it still happens. I have to switch to GSM only mode.
2 days ago, I was surfing the net at quite high speed with no interruptions, for half an hour. I then shutted off the screen, on again some seconds later, and the connection was blocked, I had to restart the phone. It has to be a software issue.
I finally sold the phone
After concluding that I could never get rid of this problem, I sold the phone, informing that he would have to use mainly GSM only connection. Great phone otherwise, but with this issue.
This sounds like a Baseband Issue.
Europe I have found baseband:
sm_bp_101031.027.32.81P to be the most stable so far, with no H+ support though.
But most Carriers in Europe don't have H+ or LTE.
That baseband is part of build 9.8.1Q-66
Which can be all downloaded here:
http://sbf.droid-developers.org/phone.php?device=8
The baseband from 98.16.1 had H+ support in Europe but connections dropped like crazy.
Same with 98.12.4, we remedied that with Aussie Radio at the time.
Maybe this may help some International users with Data and GSM Loss
Germanese said:
This sounds like a Baseband Issue.
Europe I have found baseband:
sm_bp_101031.027.32.81P to be the most stable so far, with no H+ support though.
But most Carriers in Europe don't have H+ or LTE.
That baseband is part of build 9.8.1Q-66
Which can be all downloaded here:
http://sbf.droid-developers.org/phone.php?device=8
The baseband from 98.16.1 had H+ support in Europe but connections dropped like crazy.
Same with 98.12.4, we remedied that with Aussie Radio at the time.
Maybe this may help some International users with Data and GSM Loss
Click to expand...
Click to collapse
I'm on 9.8.1Q-94-1(98.30.1.XT907.Verizon.en.US) and wanna use it in Germany. any experiences with the radio compared to the suggested one. Or is there another way to boost the performance of the razr m? Compared to my razr I the signal and data quality is really poor...
edit: my baseband-version is: SM_BP_101032.021.32.80P
edit2: ok... now i've flashed several basebands... and the behaviour of the phone is always the same... with the australian baseband of xt905 it wasn't possible to get an hspa-connection. dunno if its enough just to flash the radio-fw?!?!?
so is there an other way to get more stability in my region? i tried to flash the radio from razr hd retail germany. but i think the razr m don't like it when I fool around. actually I love the mobile, so i don't want to make it angry... your suggestions are very much appreciated...