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hey guys...this is my first post here...
my pda2k keeps on dropping signals and sometimes halt during a call...
at first.....as instructed..2 time restarting solved the problem..
can you guys plzz help me out.......im using wm6
thnx in advance
What version of Radio do you using ? Try to upgrade to the last version.
my BA info is as follows
ROM version 5.60.00 WWE
radio version 1.12.00
well from where can i get the latest version of radio??
wel..i found it..and i am upgrading radio...
less see what happens
.....upgraded to 1.15.00
....no success......
im not the first one to have this problem..it ws in 2003. 2005 and now in wm 2006 now....
dunno what to do.....dont wanna throw away my pda2k
Maybe it is an hardware problem?
If your problem is in WM2003, WM5 and WM6, just get the phone to a repair or a recycle center....
but the thing is ..it was working fine....
and after installing a resh rom...it works for like 2 days with no problem...
im sure that its not hardware issue....
its the same problem....which everyone esle is having in this forum..abt signal dropping...dun think tat this harware problem can come to lot ov ppl at the same time...
the problem is with the phone company...
my pda2k also gives me similar problems...
but when i'm travelling to some other countries and using a local sim card there... i do not see any such problem... even while roaming sometimes... i do not see any problem with the current sim card.
i think it is the home service provider which has the problem.
If you have signal dropping, replace the flex cable.
The flex cable signal dropping is a common problem to any slide phone.
In fact I slide the phone halfway to test the signal if it will drop or not.
No signal drop means good flex cable.
Same case with Nokias and other phones.
I've had my friend's BA flex cable replaced and signal drop is solved.
also, one old battery can do that issue.
with my older battery, it used to cut connections sometimes. with the new one, keep connection.
hmm...but the thing is...that this fone was working fine in my country i.e Pakistan..but its giving problem here in canada.......and it actually came from canada before....
i dont know what to do....there were also issues like that with my imate-Pocket pc before...and now same is with PDA2k...
i have chaged a lot of sims...but no success.......
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Well same problem here in Bulgaria. We have 3 Telecoms. Unfortunately i have subscription to one of them and some times like every couple of months I have the same problem. Green light blinking, but when someone is calling me - out of service. It rings, but after i pick up - it drops the call and gives "No service" This last for about a day or so. When i switch sim cards to another service provider - it works fine. The same thing happens when I travel from one town to another. I thing this is due to poor software configuration in the GSM towers. Overall for three years this happens to me like 10-15 times for couple of hours to one day. And I have this problem only with one provider only. No work around as far as i know.. Sorry
signal problem partially solved.
JPBRA said:
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Click to expand...
Click to collapse
Guys,
Definitely the problem is software. I'm from Brazil and my operator is TIM. I tried many ROMs (at least 10) with the same symptom: if the phone misses the signal, I get into troubles to find the signal again and it keeps finding another operator instead TIM (in my case it only finds Vivo - which is 850Mhz).
After those many trials, I found a ROM that solves the problem partially. It's the PV DVH 19701 ( http://forum.xda-developers.com/showthread.php?t=390008&highlight=19701 )
With this ROM, it still looses the signal when on a place where the signal is not present and don't find while returning to a place which the signal is present, BUT, I just tap the antenna on the top of the screen, tap settings > network and finally tap "find network" and VOILA, the signal is back without much pain!!
One more thing is a little change on the registry according to a recommendation from Microsoft. Using one registry editor, go to:
HKCU\ControlPanel\Phone and change the value for "Features" parameter from 204c7d8 to 206c7d8. Remember that before you change, you need to choose the view mode to hexadecimal.
That's it folks...have fun!
Hi all, apologies for posting this, as there I know there's tons of other threads relating to this matter - I've spent quite some time reading (and being confused!) by them, but I can't seem to find a thread which a) has someone describing the exact problem I have, or b) giving a definitive solution. So here it is:
I have a UK MDA Vario II. It's my second one (replaced under warranty), this, and my first one both had a problem where I would seemingly randomly not receive calls or texts. The phone shows it has a signal, and the green light would be flashing to indicate service. However, on occasions, if you try to ring the phone, it diverts straight to voicemail. Sometimes service resumes normally (about an hour later) and I get a message informing me of my missed calls, and sometimes I have to do a soft reset to get it working again.
What I have gathered from reading on these forums is that I may need to upgrade my radio - it had version 1.05.02.00 on it (which it must have been shipped with).
So - following instructions, I put HardSPL 2.10 on to the device, then flashed the Radio ROM to version 1.47.30.10, deciding that this looked the safest bet based on the feedback of other people on the Forum. Having done this (last night) I decided to test the phone once per hour today by just calling it, and I only got to the second test before it failed again - showing signal and green light flashing - but calls going straight to voicemail.
So - I don't want to do any damage to the phone - but I need to know that when someone's calling me, it's going to ring (we're moving house soon, so I'm relying on certain calls from solicitors, bank etc etc). Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
broudie said:
Hi all, apologies for posting this, as there I know there's tons of other threads relating to this matter - I've spent quite some time reading (and being confused!) by them, but I can't seem to find a thread which a) has someone describing the exact problem I have, or b) giving a definitive solution. So here it is:
I have a UK MDA Vario II. It's my second one (replaced under warranty), this, and my first one both had a problem where I would seemingly randomly not receive calls or texts. The phone shows it has a signal, and the green light would be flashing to indicate service. However, on occasions, if you try to ring the phone, it diverts straight to voicemail. Sometimes service resumes normally (about an hour later) and I get a message informing me of my missed calls, and sometimes I have to do a soft reset to get it working again.
What I have gathered from reading on these forums is that I may need to upgrade my radio - it had version 1.05.02.00 on it (which it must have been shipped with).
So - following instructions, I put HardSPL 2.10 on to the device, then flashed the Radio ROM to version 1.47.30.10, deciding that this looked the safest bet based on the feedback of other people on the Forum. Having done this (last night) I decided to test the phone once per hour today by just calling it, and I only got to the second test before it failed again - showing signal and green light flashing - but calls going straight to voicemail.
So - I don't want to do any damage to the phone - but I need to know that when someone's calling me, it's going to ring (we're moving house soon, so I'm relying on certain calls from solicitors, bank etc etc). Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
Click to expand...
Click to collapse
Ive never had any problems with calls not connecting, the only times it has failed is due to poor reception and ofcourse network busy errors.
I wouldnt worry about the radio version it sounds like a network issue. Have enabled 3G on it??
mrvanx said:
Ive never had any problems with calls not connecting, the only times it has failed is due to poor reception and ofcourse network busy errors.
I wouldnt worry about the radio version it sounds like a network issue. Have enabled 3G on it??
Click to expand...
Click to collapse
I have (and thanks btw - it was your guides that I followed attempting the flash last night). The thing is, a good friend of mine has the same phone, in the same area - and he doesn't get these issues. My other half is also on T-Mobile, but uses a Sony Ericsson and doesn't have any problems with coverage. I'm in a city centre right now, and my house isn't far out - we both have decent reception there.
In fact - an interesting thing just happened (literally..) - I have my phone on a charging cradle, and it had been dormant for a while, so the screen was off. It woke up, as if about to receive a call or text, but then nothing happened... so I called myself from my office phone - and it connected ok.
About 5 minutes later my girlfriend called me up on the mobile, and I mentioned the issue was still there - and she said 'yeah, i tried to call you about 5 minutes ago'.... so it's like the call was received (i.e. the phone new about it), but it didn't complete the process.
I had thought a new radio version might help (from my very limited understanding of such matters) - are you saying that's not the case?
Does 3G affect this too? What can I do - I use the internet more than anything else on my phone....
Thanks
does anyone have any further advice on this?
Mr Vanx? Anyone??
My phone is still randomly losing signal - generally not accepting incoming calls (though today it was not accepting calls, whilst I was still able to make them...). I think I may go and get it replaced by T-Mobile - but I have upgraded the radio to 1.47.30.10, and have put HardSPL 2.10 onto it.
I guess I need to downgrade to original versions, but I can't seem to find a guide which tells me if what I want to do is OK (and how...).
Please - can anyone assist - I believe my original radio rom was 1.05.05.00, and the SPL version was 1.01.
I'm using 1.54.30.10 and it's fine. I found 1.54.00.10 pretty good as well. Much fewer dropped calls comparing to any 1.4x RadioROMs. Signal strenght is also better. The only thing I cannot comment on is the battery life, as I charge the phone every night whether it's 90% or 10%.
mean-machine said:
I'm using 1.54.30.10 and it's fine. I found 1.54.00.10 pretty good as well. Much fewer dropped calls comparing to any 1.4x RadioROMs. Signal strenght is also better. The only thing I cannot comment on is the battery life, as I charge the phone every night whether it's 90% or 10%.
Click to expand...
Click to collapse
did you have the same problems as me? - phone appearing to have a signal but calls being diverted to voicemail... seemingly randomly...
Use GSM mode as default
I have the exact same problem (I travel between Birmingham and London mainly) on my Vario II. It is really fustrating and my wife seems to think I dont answer her calls/txts on purpose(!)
On mine, the problem is due to the 3G mode - when I turn OFF 3G and use normal GSM the problem goes away. I get all calls/txt and internet connections sucessfully. When I turn on 3G the problem comes back - lost calls and unsucessfull internet connections. When in 3G mode sometimes it works somtimes it doesnt
Someone mentioned it could be that it is not switching between 3G and GSM automatically when no 3G is available. However, it happens even when in a good strong 3G area.
I swear this problem did not happen in the early part of my contract but only recently. One theory is that TMobile has sold so many 3G devices now both monthly and pay-as-you-go (esp 3G Data Modems with users using the network for their laptops) that the TMobile cells are just getting overloaded. Also, it could be that TMobile are also doing an upgrade of the 3G network and it is causing problems for users.
So what I do is run the phone in GSM mode as default (so no missed calls/txt and use Opera Mini for quick web surfing works well in GSM mode) Then switch on 3G mode if I am going to do any web surfing for more then 5 mins.
The added side benefit is also much much better battery life in GSM mode (3G soaks up the juice very quickly). I never use video calls ect so no loss there.
My Comm Manager has a toggle for 3G/GSM mode so I use that to quickly change between the 2 modes.
In Summary I would rather have a reliable phone for recieving/making calls then one which is hit and miss.
btw, Im now due an upgrade - wondering if I should stay with TMobile or not...
We appear to have the same phone 'lives'!
kismat1970 said:
I have the exact same problem (I travel between Birmingham and London mainly) on my Vario II. It is really fustrating and my wife seems to think I dont answer her calls/txts on purpose(!)
Click to expand...
Click to collapse
Same here - we're in the middle of selling 2 properties and buying another one, so I could really do with not having the phone playing up.
kismat1970 said:
On mine, the problem is due to the 3G mode - when I turn OFF 3G and use normal GSM the problem goes away. I get all calls/txt and internet connections sucessfully. When I turn on 3G the problem comes back - lost calls and unsucessfull internet connections. When in 3G mode sometimes it works somtimes it doesnt
Someone mentioned it could be that it is not switching between 3G and GSM automatically when no 3G is available. However, it happens even when in a good strong 3G area.
Click to expand...
Click to collapse
I've tried this today, and have been testing the phone on an hourly basis - so far so good.
kismat1970 said:
I swear this problem did not happen in the early part of my contract but only recently.
Click to expand...
Click to collapse
Spot on - this definitely was not a problem when I signed up (Nov 06).
kismat1970 said:
So what I do is run the phone in GSM mode as default (so no missed calls/txt and use Opera Mini for quick web surfing works well in GSM mode) Then switch on 3G mode if I am going to do any web surfing for more then 5 mins.
Click to expand...
Click to collapse
Do you know where I can get a reliable version of Opera Mini?
kismat1970 said:
My Comm Manager has a toggle for 3G/GSM mode so I use that to quickly change between the 2 modes.
Click to expand...
Click to collapse
I dont have this option in mine? How can I get it??
kismat1970 said:
In Summary I would rather have a reliable phone for recieving/making calls then one which is hit and miss.
btw, Im now due an upgrade - wondering if I should stay with TMobile or not...
Click to expand...
Click to collapse
Ditto - im due for upgrade in March, and had been looking at the Vario iii - but am now wondering if I should be looking at another network? Is this a consistent problem with all 3G devices on T-Mobile - or does it just affect the Vario ii?
broudie said:
Same here - we're in the middle of selling 2 properties and buying another one, so I could really do with not having the phone playing up.
I've tried this today, and have been testing the phone on an hourly basis - so far so good.
Spot on - this definitely was not a problem when I signed up (Nov 06).
Do you know where I can get a reliable version of Opera Mini?
I dont have this option in mine? How can I get it??
Ditto - im due for upgrade in March, and had been looking at the Vario iii - but am now wondering if I should be looking at another network? Is this a consistent problem with all 3G devices on T-Mobile - or does it just affect the Vario ii?
Click to expand...
Click to collapse
I signed up in Sep 06 and there was no problem with 3G mode then (problem free for the first 12 months at least).
From your phone internet rowser goto http://mini.opera.com/ and click on Download Opera Mini (this is latest version 4).
Before you do this make sure you have Esmertec Jbed midlet manager installed (Opera Mini is a Java App).
I use Opera Mini 90% of the time and its still renders fast on a GSM connection.
Ive uploaded the CABs for you for the Midlet Manager and Comm Manager.
I dont know if it only affects the VarioII maybe others can comment. If its a network issue then I would expect it affecting other devices also.
I want to go for the HTC Touch Dual (aka MDA Touch Plus on TMobile) as my next phone but may go with Orange if it is a network issue. Only reason I stay with TMobile is for the 'unlimited' web'n walk tarrif..but if I can't use 3G realiably then what is the point?
kismat1970 said:
I signed up in Sep 06 and there was no problem with 3G mode then (problem free for the first 12 months at least).
From your phone internet rowser goto http://mini.opera.com/ and click on Download Opera Mini (this is latest version 4).
Before you do this make sure you have Esmertec Jbed midlet manager installed (Opera Mini is a Java App).
I use Opera Mini 90% of the time and its still renders fast on a GSM connection.
Ive uploaded the CABs for you for the Midlet Manager and Comm Manager.
I dont know if it only affects the VarioII maybe others can comment. If its a network issue then I would expect it affecting other devices also.
I want to go for the HTC Touch Dual (aka MDA Touch Plus on TMobile) as my next phone but may go with Orange if it is a network issue. Only reason I stay with TMobile is for the 'unlimited' web'n walk tarrif..but if I can't use 3G realiably then what is the point?
Click to expand...
Click to collapse
Thanks very much for loading this stuff...
my other half is after the touch plus too - but have advised her to do some research before committing to T-Mob again.... though if she gets it and it's ok, i'll post some feedback on here...
Cheers
The Touch Plus is a good phone if you can live without Wifi...Ive read somewhere that this problem is dependant on the area you are in ...in particular the TMobile cell tower servicing the area you are in and it is possible to phone TMobile tech support to get an engineer to investigate and correct the problem. In my case that would be my home address and my work address - maybe worth a try?
Just to add my 2p worth... my radio is 1.05.05.00 (came on the phone, which was a replacement for the first which had the screen drift)... I've had occasional times when the phone's lit up but nothing's happened, but I usually chalk that down to the phone doing an activesync check for push mail, and as there's nothing there, it goes back to sleep.
To my knowledge, I've not really missed any calls or anything like that since way back last year - when sometimes I'd be sitting in the same café as a mate also on T-Mobile, and we'd do the you-call-me-i-call-you thing to get each others' numbers - and it'd go straight to voicemail! That was quite amusing.
Nobody's told me that they've had problems trying to reach me on my mobile though for a fair while now, so I'd almost completely forgotten about this problem!
edit: yay, 500th post! Took a while but got there eventually... Anybody want to sponsor me with a free Kaiser?
broudie said:
Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
Click to expand...
Click to collapse
Hi, I confess I haven't read the thread in great deal (am in a rush and am just passing through!) but you could try this official T-Mobile UK ROM. It's Windows Mobile6 and Radio 1.50.xxx (as far as I remember). The main thing is that it's official, and includes their latest sanctioned bootloaders etc. I flashed it to mine before taking back for warranty (as it's not possible to go back to the old 1.05 radio from recent unauthorised versions).
T-Mobile UK WM6 complete MDA Vario II ROM:
http://member.htc.com/ruudownload/t-mobile/TMobileWM6Step1-TMuk.aspx
sim
:O when did that become available? I swore to myself I'd keep an eye on the TM phone downloads site because I knew WM6 was available for some devices, but I completely forgot and since then they've rolled out WM6 for my phone... Which is a proper pain, but at the same time a really nice surprise.
Hard reset your device, install ALL applications on the phone (nothing on the micro SD - except outlook attachments). This should solve the problem.
sahuja said:
Hard reset your device, install ALL applications on the phone (nothing on the micro SD - except outlook attachments). This should solve the problem.
Click to expand...
Click to collapse
Why dig up this old thread and answer a question that has probably long since been resolved?
Wam7 said:
Why dig up this old thread and answer a question that has probably long since been resolved?
Click to expand...
Click to collapse
It's been useful for me. I'm having exactly the same experience on orange with an spv m3100 at the moment. This helps.
Dear,
My trinity (HERM300) test device have the same problem:
No CID, NO RADIo , NO GSM, NO IMEI
This info on my device (when having problems)
HERM300
IPL 1.04
SPL 2.10
plz plz plz any body help me for this ...........
john7992 said:
Dear,
My trinity (HERM300) test device have the same problem:
No CID, NO RADIo , NO GSM, NO IMEI
This info on my device (when having problems)
HERM300
IPL 1.04
SPL 2.10
plz plz plz any body help me for this ...........
Click to expand...
Click to collapse
you should check and find its at http://forum.xda-developers.com/wiki/index.php?title=Hermes_ExtractedRadioRoms
Hi guys, i know this is a common problem amongst some of us, there are several threads discussing the connection drops but please there must be someone out there who knows something about it.
Basically with HSDPA enabled, the connection will last a random period of time before disconnecting by itself and displaying: cannot connect for an unknown reason.
When HSDPA is turned off, only 3G is used, although this works fine, it is fairly slower.
I am on T-Mobile UK, I have phoned their technical support, we have established it is not the sim card but the phone itself and have tried a variety of steps to solve this, for example receiving band settings for WCDMA, this has not fixed the problem.
I have tried changing the username and password combinations and have tried every combination of every advanced network option. I have used the T-Mobile stock rom 1.43, official HTC ROM 1.66, duttys hg, energyROM, artemis 5.0 and artemis 5.5 (would recommend btw) using MTTY before every flash, and every single different radio combination.
Myself, and many people here would be very grateful for any help posted.
Thanks in advance
Why don't you try Settings > Connections > Advanced network > GPRS tab > change from PAP to CHAP.. and reset... or viceversa.. that helped for me..
Thanks for the post, i've tried all that i've tried all advanced settings, at most they last for a day or so but after a while the connection dropouts seem to worsen
Ok ive just gotten off the phone for the third time with the technical support
basically what they've said is that the hsdpa WILL disconnect because the mobile towers simply can't handle the traffic.
He said in his honest opinion I should disable it because it simply won't work well and there is no fix.
Taking the piss juuuuust a little bit
Mine on t-mobile uk will show H, but usually drop down to 3G. It won't give me an error when it drops down though.
It sounds like its not transferring from H to 3G.
To be honest, i was unaware t-mobile ran HSDPA till I got my HD2 (never showed on my BB).
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
For my personal experience, I have for over a month, on versions 1.48, 1.66 by HTC, artemis versions, versions of other French chefs. had no problems,
Login Exchange push 24/24 without any cuts, I solicited the network with opera I passed automatically 3g H, and since February it to completely fall with the problems that everyone encounters (lost connection for several minutes , unable to connect to 3G without hard reset)
to remove the sim chip, I try with another chip of the same operator, another chip from another operator, the problem is still there.
For several days I have also continued a Touch HD, it faces no problems, no problems in connection 24/24.
In short, impossible to challenge any operator, any base station, any sim card.
It is then that the problem come from HD2:
-Software: We all try every combination of rom and radio rom possible.
It is the hardware, maybe the chip integrated into a concern for design, manufacturing concerns on some series, may be dysfunctional due to incompatibilitée between several chips of the phone, short, HTC should look into the problem.
cgrec92 said:
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
Click to expand...
Click to collapse
correct, it never disconnects.
It will switch seemlessly between them, when using or not using.
same one it came with. O2 HD2.
ROM 1.43.206.4 (70315) WWE
RADIO 2.04.50.22_2
I've also been struggling with this problem ever since I got my HD2 three weeks ago. However it seems like only a few people experience this.
My case is exactly like cgrec92 described. I'm on a 3.5G network in Denmark (3 Mobile), the phone shows the 3G connection at all times. When things do work and I use Opera/weather/Twitter/email etc, the symbol changes to H and I know the data connection is functioning. I can be using this for a whole hour without any problems.
However, if I put the phone down for a while and then pick it up again to use one of its data services, very often it does not connect to 3.5G (or H) anymore. It will still show the 3G icon on the screen, but there's no data connection. Then I go to Connection Manager and I can see that data connection shows as Off - and after a few seconds it goes back to On by itself That does not mean the problem is solved, as the phone still fails to establish any data connection. What I need to do then is manually turn off data connection and re-enable it again, which makes the 3G symbol immediately change to H. Then everything starts working again - until the next time it stops working...
I contacted the HTC customer service and they said it might be a driver-related issue, recommended a hard reset. I did that and for a few hours I thought it solved the problem, but no, data connection still disconnects by itself.
I spoke to 3 Mobile's technical service and they told me to update my software, which I had already done previously (I'm running stock 1.66 ROM Danish). They also said they never received any such complains about the HD2.
Like cgrec92 I've also played with all kinds of network/band settings, but it did not make any difference.
***
One question: isn't the phone supposed to automatically connect via EDGE when it cannot connect via HSDPA? Because in my case it will only establish data connection via H, never EDGE.
Any advice is greatly appreciated!
My take on this FWIW
It's not the phone!
It's the radio ROM installed.
I live in an an area where T-mobile say I can't get HSDPA.
However, I know that I can. How? Because 3 network uses the same local cell and transmitter as T-mobile and their signal will rip your eyes out!!!!!!!!!
All information obtained from a good friend of mine who works for BT, who, service manage the cells for the networks.
Plus, in this location, the cell traffic is then handled by BTs digiatal backbone which takes it who knows where after that.
So I have a very isolated situation in which I know there is a decent HSDPA signal, but I have had trouble with drop outs on my two previous phones (Nokis 5800 and HTC Touch Diamond 2) and originally on my two T-mobile mobile broadband feeds using Huawei E220 cell network modems.
All fixed when I finally found the right Radio and flashed it on the phones and unlocked and flashed the latest modem firmware.
My broadband connections are always on and never drop out and my HSDPA signal on my HD2 is through the roof!
To further emphasise the point all the equipment is used (when home based) behind solar glass which is notorious for blocking mobile phone signals.
Land on the best one and you will get incresed battery life as well.
Bottom line is try the latest radios (2.08.50.08_02 in my case) and I think you may be surprised at the results.
Current result of speed test 09.31 hours
ADSLSPEED.COM | Speed Test
3 minutes later
ADSLSPEED.COM | Speed Test
I have the same problem with the connection dropping. What I did to make it work was to disable HDSPA and putting GPRS to CHAP instead of PAP, and so far I have no problems at all
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
DORMIU said:
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
Click to expand...
Click to collapse
Erm!
It's your radio!
But, I think I did say that in a previous post.
You had a helpful fellow who sent you updated settings?
And he thought that was going to fix your problem?
That was helpful!
It's your radio!
The technicalities are beyond a customer assistant at the end of a phone. They work from a script.
I'll send you the settings.
Have you done this?
Have you done that ?
Never heard of anyone else with your problem!
It's your radio!
T-mobile uses PAP protocol (at least they do here in the UK) and it's a handshake protocol so changing that won't really do anything to the signal definition.
You have it or you don't.
It's your radio!
There is no "production fault".
You are not "lucky" or "unlucky".
You are in an area where you will suffer from this because of the ???????
THE RADIO!
I think I have made my point.
If it turns out that you don't have a radio issue then please feel free to admonish me.
Until then----------
It's your radio!
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Yes, I was about to mention something similar. I haven't tried combining different ROMS & Radios myself, but I know people like cgrec92 who have with no good results.
And if it is the radio, then every 3 Denmark user like me would be experiencing the same problem, correct? I don't think that's the case. Actually when you read the forums you will find users from different countries with this problem, and they/we are not the only ones with a certain combination of ROM/Radio.
So yes, by disabling HDSPA I finally managed to have a stable data connection (but no 3.5G, obviously). At this point no one seems to know the cause of this issue, but I suppose it's naive to expect a future ROM to solve it, after all it's not a widespread problem. Is HTC even working on it? Are we sure it's not our devices that are faulty?
I honestly have no idea, but I cannot just accept this problem and live with it after all the money I put into this phone. That's why I brought up the possibility of having it exchanged for a brand new one in hopes that it will not have this problem.
Any ideas?
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
I referred to my radio in my previous post -20.08.50.08_02.
My OS ROM is Leo Lite 3.
Connection setup used and no further settings.
My explanation for this is the fringe nature of the received signal.
The radio its constantly 'hunting' for a signal and the radio software has difficulty in locking on.
BTW OS ROM and settings ready don't affect the efficiency of the radio signal.
MidnightDraven said:
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
Click to expand...
Click to collapse
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the same ROM & Radio as us and in the same network. And yet they do not experience this problem.
Ive have similar issues but it depends where i am it appears that some towers its ok where others its not!
mo
DORMIU said:
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the
same ROM & Radio as us and in the same
network. And yet they do not experience this problem.
Click to expand...
Click to collapse
The radio differentiates between all the different levels and types of signal and it depends on how exact it interprets the signal. They are supposedly optimized before release and then re optimized with each newly released version. Network operators then have their own network parameters and again the radio has to accommodate this as well. One radio will never satisfy all these criteria and some of you will be in the wrong place at the wrong time on the wrong network with the least effective radio.
I can assure you that I most certainly do understand the problem and that is why, in my own case, I have resolved it.
I have a problem. I must have tried 10 different ROM's in the last few days and I am getting extremely frustrated.
I have an HD2 (Telstra Version) that works on the 850MHz band for HSDPA.
Everytime I am on HSDPA, the location services stop working... Weather panel, Bing, Google Maps, nothing can find my location based on cell id... GPS works fine...
When i switch the 3G off... location services work perfectly fine.
I have tried different ROM, Radio combinations, but nothing seems to work...
I have tried NRG ROM, Dutty's HG (preferred) and ML series, but to no avail.
Can anyone help me troubleshoot this problem further, or has anyone else encountered this... I would really like some help on this.
Thanks a lot.. beers/coffee on me...
Taimoor
It works!!!
Bless this forum and bless the users on it!!!
Finally i think I have a fix...
Hi guys. This seems to be a nice friendly informative thread. I too WAS having the data disconnect on my phone.
I have the 1.66 sea wwe official rom. I tried every radio from the telstra radio to the new 2.08.50.08_2 radio. To tell you the truth I didnt notice anything different between any of the radios. So I really can't say if one is better than the other. But I started changing settings.
If you are in a 3G (H) 850 area I suggest this.
settings/Wireless controls/phone/band
for Network Type choose WCDMA
for Band Frequency choose the third setting. On Telstra rom it will be GSM(1900)+UMTS(850) and on any other rom it will be GSM(1900+850) and select done.
Now this should stop most of that switching you see in the taskbar of your phone. But this isnt actually what is causing the freezing. It has to do with your sms messaging I believe. I went 2 weeks resetting my phone twice a day. Then I went here.
settings/menu/all settings/connections/advanced network/sms service
Right now GSM is working for me. 4 days and no internet freezing. I believe your incoming email might be coming in by sms also. Notice you only get a few lines and have to download the rest using data to see the whole email.
Others on the forum have turned off email and their phones quit freezing. So if GSM doesnt work for you try GPRS and so on. This is only my opinion but I have been very happy for the last 4 days. Thanks for letting me share this info.
If anyone is interested I have made a cab file which is un-installable that will change the Band Frequency menu to the menu from the Telstra rom. It is mostly cosmetic but at least you will know what bands you are selecting. Use at your own risk of course. I have installed, tested, and uninstalled it myself. No issues.
For the last 4 days with these settings I only see 3G while phone is setting idle. As soon as I connect to the internet it switches to H. I am very happy with my phone now. Thanks matthewf01 for starting this thread. I should have came here sooner.
Click to expand...
Click to collapse
Works with location services as well....
http://forum.xda-developers.com/showthread.php?t=633404&highlight=9193&page=3
Hi All,
For 2 weeks or so now I've been having an issue with my Hero's internet connection. Didn't notice specifically when it started as it only affects the 3G connection and I mostly get HSDPA in my area. I use WiFi at home anyway.
When the notification bar shows 3G, the upstream arrow flashes periodically but there is no traffic downstream. Market downloads fail, anything which requires an internet connection will timeout.
However as soon as it switches up to H connection, it starts downloading immediately. If I switch to 2G only GPRS and EDGE connections work fine too.
Around the time the issue started I was trying a few different 2.1 roms for the first time. Have flashed several different roms since and have the same issue. Currently using VillainRom5.5. I was already using Radio 63.18.55.06JU_6.35.09.26 but have reflashed this too. Have flashed the stock Orange RUU, RUU_Herrange_UK_2.73.61.5_release_signed_NoDriv er.exe, but the issue remains.
Didn't have a problem, especially at home, before trying the 2.1 roms. I have good signal regardless which connection I have, currently 3 bars.
Thought it might just be an issue around my house but have tested all over and it's the same. Became an issue this week as I was visiting Somerset and in area's without HSDPA. Had to switch to 2G only in order to get internet connection.
Have searched here and other forums but cannot find anything specifically like this, any help greatly appreciated!
Cheers,
hello,
I had a lot of problems with connections (3G/HSDPA/2G) with loose of signal.
I tried a lot of ROMS to solve this problem. But It wasn't the right way...
In fact, My SIMcard was defective. I had to change it, and now all is OK.
I'm not sure that it will be the right issue for you, but perhaps It could be...
BR
Cheers for your reply.
Have contacted Orange today, the customer services guy tried some stuff and asked me to test and call back. Hasn't helped so will call them back in a mo and report back.
Hi,
I am having a very similar issue and I am also on Orange. My issue started after around the time I flashed Villian 5.3 but I doubt this is the issue as I have flashed other ROMS since and have the problem. Have you also done the 2.1 battery stuff by *#*#4636#*#*? I did this around the same time the issue started and I thought it was because I had set it to GSM (auto) but I put it back to WCDMA but that made no difference.
My phone keeps showing 3G then swapping to HSDPA. This is both an my house and in the city. I always got H no matter where I was but now keeps swapping after a couple of mins or when I use internet. I've reflashed ROM, radios and tried a friends Orange SIM and I get the same.
I also have the exact same problem on the 3 network in the uk, definately not a sim problem as before I rooted and flashed it all worked perfectly. Hasnt been too much of an issue as most of my city has hspda coverage but if I go out of town its a pain.
Problem started as soon as I flashed a villain ROM and is present in all 2.1 ROMs I have tried although I have noticed that the legend ports seem more stable and connect a little better, so am currently running the villain 4 ROM. Updating the radio made no difference and I am starting to wonder if it is some thing to do with using a CDMA port?
Linnyuk said:
Hi,
Have you also done the 2.1 battery stuff by *#*#4636#*#*? I did this around the same time the issue started and I thought it was because I had set it to GSM (auto) but I put it back to WCDMA but that made no difference.
Click to expand...
Click to collapse
Yeah I did try that stuff, I too have set it back to WCDMA Preferred. Now you mention it I guess my issue did start around this time too so its likely to be linked.
It does seem too coincidental that we have done the same things and are having the same issues on Orange. I'm going to wait to see if ROM from the official 2.1 build sorts it out and if not swap the phone out. I've had Villian and now BeHero + and still have the issue. I've flashed different Radio's as well and that has not fixed it.
SingleServingFriend said:
Yeah I did try that stuff, I too have set it back to WCDMA Preferred. Now you mention it I guess my issue did start around this time too so its likely to be linked.
Click to expand...
Click to collapse
Ive had this problem for well over a month now, way before the gsm auto trick came on the forums and I started using it, I dont think thats the cause, dont think its a radio issue either as had it on two diff radio versions.
My issue started as soon as I flashed a eris port which as far as I know is cdma based and isnt that a different kind of network than we use over here??
Any devs want to chip in here and help some noobs plz?
I've always had this issue with Orange as well, regardless of ROM, prior or after to flashing. I thought it was just the Orange network capacity as when I use the phone out of peak hours (2-7am) its fine.
I have the stock Hero with 1.5, no roots or custom os & it happens to me on Orange UK.
No idea why, but don't think its to do with custom roms!
Pete
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Sent via the XDA Tapatalk App
Yaeh i have the exact same issue, tried many different roms, including official orange roms. This issue started before i started playing with customer roms.
Anyone have any suggestions?
Just adding to the list. Same issue for me, Orange UK - not specific to any ROM (Stock or Custom)
I'm going to join the party and say I have this problem too.
Although I didn't notice until I read this and checked, I just assumed Oranges 3G network was unstable in peak times
SingleServingFriend said:
Yeah I did try that stuff, I too have set it back to WCDMA Preferred. Now you mention it I guess my issue did start around this time too so its likely to be linked.
Click to expand...
Click to collapse
I too am on orange uk and tried this and experienced the same issue.
The solution is just reflash rom and radio (no wipe etc so data remains). That fixed it for me.
Also don't mess with *#*#...... settings
I'm still having this issue, maybe it is just the Orange network thats to blame? Seems to be to a number of us cropping up.
Gonna get back onto Customer Services this weekend, see what they say this time.
Same problem here. I'm on Orange UK too. Seems like an Orange network problem rather than a ROM problem
Saw this on my G2 Touch Hero on t-mobile when using villainrom 5.2. Not seen it recently and don't think its related to flashing 6.0.
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Sent via the XDA Tapatalk App
Thought I'd update this.
Been living with the issue since posting, tried a few roms, all with the same issue.
Tried the latest radio, that didn't help.
Flashed EzHero rom few days ago and 3G has been working fine since! Don't know whats in this rom which might do that, it doesn't display the 'H' icon anymore which is the only visual difference. Might just be coincidence but either way glad its working consistently again.
I've had the same issue here on the other side of the pond in Canada on the Telus Hero. I think it has something to do with the phone trying to default to the fastest connection. I'm assuming the providers don't want us connected to the faster networks constantly, so they have a disconnect on idle response; which in turn is being counter-acted by our hero's need for speed. That is one theory, but I have to include that when I first got my TELUS Hero, before rooting and installing MaDaCo 1.5 I would have stable 3G connections. Any ROM installed following the root of my phone has caused this same dilemma.
This is a big issue on orange one which I have never got to the bottom of.
Now my phone seems to work 99% of the time but it always switches to H before downloading.
It might be something to do with Orange switching to new "next generation" towers. Apparently last time I phoned orange my phone was connected to two towers (only supposed to be one) so it was impossible to triangulate my exact position.
This might have something to do with it.