TyTN dropping calls in a middle - 8525, TyTN, MDA Vario II, JasJam General

Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?

rgnutek said:
Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
Click to expand...
Click to collapse
Well seeing as you've upgraded the Radio and seeing as your case is quite extreme ie losing calls completely I think i'd try testing it using GSM only. Some folks have reported that if you are in an area where 3g is around but perhaps not always the strongest signal then the phone will swap around from GSM to UMTS. So you can try:
Start>Settings>Personal>Phone icon>Band
in top drop down box select GSM
in second drop down box select the GSM band for your area (if unknown try each until you get the working one)
IF this makes reception better/constant then you have the swapping bands issue and you can leave GSM selected and turn on UMTS when you are in a stronger 3G area.
If this makes no difference return the settings to auto for the drop down boxes.
If the above fails then have you got a new 3G SIM older cards can give problems.
An application that assists with setting certain bands only is Bandswitch or Commmgrpro - Here's an early version:
http://www.freewarepocketpc.net/ppc-download-commmgrpro-0-9-0-28.html
Mike

Thanks Mike for your reply.
Actually I did play with those settings a little bit but it didn't help. I'll go to the shop where I bought the phone and ask for help. Thanks for your attention.
RG

You know of any apps or way to get a shortcut onto the today screen to quickly switch between 3g and edge? Where I work is good 3g coverage, but where I live is right on the cusp of the connection ... so I find unless I turn off the "auto select" and manually choose GSM, I have dropped call problems. Would be great to be able to do this without having to go to phone settings each time.

Weinson,
Searching for BandSwitch by Daniel Herrero on this forum will reveal just such a tool. BandSwitch sits in your WM5 task tray and has the option to switch to GSM or UTMS or Auto with some time delays (before switching back) build in.
see - http://forum.xda-developers.com/showthread.php?t=286844

Related

Phone - The operation failed.

Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
Click to expand...
Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
Click to expand...
Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.

Vario II network coverage question

Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
toucam said:
Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
Click to expand...
Click to collapse
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
mrvanx said:
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
Click to expand...
Click to collapse
Hi, many thanks for your detailed guides. I've upgraded Radio to 1.38.00.10 but the problem still persists. I'm in a very good coverage area, always get full bars 3G when it works. Soft-reset my phone and now it's searching in vain for network signal, I'm confused
What operator are you with ? Maybe the cell where you live is getting overloaded. We had a problem similiar to this last month when our local base station had a problem. Our work-around was to disable 3G but not using a Hermes . Apparently the handset tries to register using the 'best' data-bearer its configured for. So disabling 3G made it register with GPRS which worked fine. They then fixed the base station and we were able to re-enable 3G. I would
guess Charlton would have a lot of subscribers per cell. You would expect the coverage to be better in a built-up areas but who knows. Maybe an enquiry/ complaint to the operator would at least tell you if they know of a problem and if its temporary or longer term
Cheers for that. I'm with T-Mobile. What's bugging me is that this signal disappearance only happens sometimes. It's not that I don't have 3G (or signal for that matter) at all, I still get full 3G signals fine most of the time. But you probably were right, looks like it's a fault from the operator's cell in the area, I will give them a call next week to see if there's an explanation.
I've noticed this problem when I'm in the south London area (very general I know). People have got around the issue temporarily by forcing the phone to GPRS only
More problems! After upgrading to 1.38 and trying all sort of "good" radios like 1.17, 1.27, 1.34 I can't make/receive calls unless GSM is forced. There must be something wrong within my immediate area because with the same radios everything works flawless just 10 mins down the road. I just called TMob and there's no technical fault or anything from their side. I will just have to put up without 3G until the problem fixes itself
There are lots of people complaining about 3g on T mobile in UK. They seem to have serious issues with Hermes devices and the dropdown to GSM.
I had a problem six months ago with my hermes on orange at home in SW London. For a few weeks it was mucking about - I rang O who advised me that they were experiencing some local issues but would fix them within days. I switched to GSM for a few days. When I switched back its worked fine for last five months.
3G gone mad!
the same thing was happening to me. Full 3G reception in Leicester, tried to connect to get my e-mails and then the signal totally goes. The same thing happens when I make calls as well. Switched to GSM and everything worked. Now in York and everything is working on 3G.
Network is T-Mobile.
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
No 3G
aidanbree said:
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
Click to expand...
Click to collapse
No mine doesn't say anything, it sounds "ding ding" after a few secs like when you press the hang up button. I can use the Internet but anything to do with calls is just impossible. I've switch to GSM now and everything's back to normal. A bit annoying can't use 3G at home.

call receiving from time to time

My dual is strangely working from almost a week now. He didn't receive any call during a few minutes and then receive the sms from Orange telling i've missed some call. Form time to time I also can't phone or suddenly can phone again. Half an hour with Orange support when we try almost all that's possible on line dut that didn't help, and that's wronger and wronger alllong the day.
So It's now send by Orange to HTC and I'm waiting.
Did you heard somethings like that? Is it a Dual Known problem? or an Orange room problem?
Any answer welcome....
The Icon on the top said that the reception is good (three vertical lines)
and the sim card work well on other phone (tested on a Nokia and a Touch)
New HTC Dual received today.
The new one's working well untill I add some softwares.
The Niki again began to receiving call from time to time, call from the Nki still working.
The problem began after updating Norton security and adding s2u2.
Didn't really know which one is causing the problem, both are working well on a touch.
The only difference between my Touch and my dual is that the dual had am Orange room. Did you have information about that?
More trying.....
After a week of working, today, the problem of call receiving began again and is worse and worse along the day finishing with no call receiving and no calling from the niki possible. It didn't recognise any provider (at the beginning of the day, it find Orange and I can phone but not receive any call, all are going to my voice box.
I hard reset again the Niki, and install my last working backup with no more result than a non working phone but only a pda.
Carefully installing again quite all my software after a hard reset and the phone is working now perfectly.
The only think I found different from the last try is the small pop up who open when clicking on the icons on the top (connection, sound...). The pop up has desappear when the Niki's not working. The problem is that I didn't know which software is causing the problem.....
Any idea?
The problem is also only at work..... So may be, something in the surounding seems to have an effect on the Dual reception. Strange as Iphones, Touchs or Nokias seems to have no reception problem in the same room.
Ive also have the same problem, but ive solved it by disabling 3G and just going with GSM on "band" selection.
Can you see your network signal bar having one line only then this is the solution for you. Just activate 3G on sites with good signal.
Thanks for the advice, will try.
As my working place is near some IRM machines (working in an Hospital), Is it possible than my problem arise when all machine are working at the same time?
As the hospital is big, I think than almost one is working when I'm at work, but as the problem arise from time to time, not regulary, it look like something affect the NIKI reception and perhaps only the 3G. To confirm that, I left from time to time the connection when I walk just along the place where all IRM machines are.
Anybody can confirm that?
muzikfreakah said:
Ive also have the same problem, but ive solved it by disabling 3G and just going with GSM on "band" selection.
Click to expand...
Click to collapse
I've try To select GSM only and it works well.
muzikfreakah said:
Can you see your network signal bar having one line only then this is the solution for you. Just activate 3G on sites with good signal.
Click to expand...
Click to collapse
The signal is almost very good even when calling and receiving calls is not possible.
So, it seems that magnetic fields created by IRM machines can affect 3G+.
If the problem is due for example by the size of the walls, then 3G+ will never work at this place nor the GSM.
Just talk yesterday with an Orange Tech.
The UMTS antennas in the surrounding are at the same place than the GSM antennas, so my office had the best theorical coverage possible in the town.
The UMTS waves be affected by electromagnetic devices in the surrounding explaining why call can from time to time be directly rejected to the answering machine even the connection icon on my Nike is always with three lines and didn't change. It explain also that, when the phone card is inserted in other phone without UMTS, it works without any problem.
So thank again to muzikfreakah for giving me the solution. However UMTS seems to be not a very useful add.....
Is there any utility to switch automaticaly from an auto search to a maual search on a time base? Will be useful for me.
Hi i had the same problem, and found that it was the new S2U2(Newer then 0.98), that messed it up.
Im using 0.98 at the moment, and it works fine.
Anything newer than 0.98, hangs any incomming calls.
The one calling can often hear up to 10 rings, and my phone rings half a tone, when the caller hangsup, so theres no time to answer the call.
Thanks for your advice muuu, but in my case, the problem appear only from time to time at my office. So the theory involving electromagnetic fog seems the best. UMTS work fine when I'm outside work or at home and never miss a call.
However, when at work, I'm only sure with GSM to receive or make call. Seems to depend of the use of IRM (just near one of the bigest IRM machines concentration in Europe with some still under development).
S2U2 is working perfectly even with the latest version if I respect the no 3G at work and switch it back when not working.
Hope this may help somebody in the futur
Thanks I had the same problem so removed S2U2.
After talking with IRM experts, it seems that I'm rigth..... IRM interfer with 3G and Wifi and not with GSM
Switching to diamond a few month ago and never had such problem with the diamond!
Nike seems to be the only phone affected and mine after stop working during holiday's was changed by Orange for the second time. Seems to work well now for my wife, I've not tried again at work.

Poor/intermittent Signal - so far so good solution

There are a few thread's already on the site about signal problems with the X1 however many are quite old and I thought a specific one with a (so far so good) solution would be welcomed.
Many people have had problems with their signal being lost or being poor and there are posts on the Vodafone forums, here, as well as many other sites and many suggest they have contacted SE without much success. Mine got so bad I was ready to give up the phone and go to N97.
I had some advice from someone at a local friendly phone store about what may be the problem and he suggested (to stop me claiming on my insurance I'm sure) changing the connection settings so it only looks at GSM.....
.....I did this three days ago and since I have had no loss of signal and my signal strength has been better than ever.
To do this:
Start > settings > comm manager > settings > phone > band
Select your network type : GSM
Not sure of the significance of this change (from auto) but its worked wonders for me
Phone:
O2 UK, R3A, xperiatweak, mms changes, Dashwire, advanced config, spb galore
Good luck and I hope this works for you (let me know how it goes)
Found the same problem when I first received the phone, I too changed the band to GSM, mainly to save battery usage as 3G wasn't needed and noticed the signal is A LOT stronger...
Not noticed any downsides to disabling 3G either as my internet browsing is still very fast using Opera Mini.
maybe a stupid question: with 3g disabled, can the phone still lock in HSDPA?
i dont think so
in theory when its connected to 3g it should still have a gsm link as backup to switch to if there is a problem
still working
A week in now and the signal is still without problems and I've found the battery life of the phone is at its longest since I got the phone at the end of last year
In answer to other posts - I've remained connected to O2 UK Mobile WEb (GPRS, 3G) despite selecting GSM only
This is useful only if you don't need 3G or 3.5G... If your 3G coverage is ok, there is no trouble either... There is a huge change depending your operator and your location
i did this for a couple days and had to switch back. i've NEVER been able to connect to 3g (i have an X1i in america where the X1a is sold), but upon applying this change of setting i couldn't get HSDPA anymore and all my internet/data activities was like creeping death. i could only connect to Edge, which is practically unusable
asayamalaka said:
maybe a stupid question: with 3g disabled, can the phone still lock in HSDPA?
Click to expand...
Click to collapse
nope! but its going to use EDGE which is also pretty fast.u probably wont notice the difference on a smartphone anyway.
achmed20 said:
nope! but its going to use EDGE which is also pretty fast.u probably wont notice the difference on a smartphone anyway.
Click to expand...
Click to collapse
lol are you kidding? when i'm on edge i might as well be tapping morse code across two cans with a string between them. everytime i pull up google maps on edge i might as well pay a homeless guy to steal me map pages, it would take a lot less time..... HSDPA is the complete opposite for me, everything loads almost instantly

europe - preferred network - voice calls

Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]
canned_polar_bear said:
Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]
Click to expand...
Click to collapse
Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure
joshclouds said:
Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure
Click to expand...
Click to collapse
thanks but that didn't work. back to the LTE/GSM/TDSCDMA prefered network...
I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.
niko_c said:
I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.
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really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1
canned_polar_bear said:
really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1
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Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response
niko_c said:
Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response
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15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.
canned_polar_bear said:
15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.
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No social media apps here either, only Whatsapp as an extra messenger service. I have all background autosyncs for all accounts disabled as well and yet lost another 9% over night...
Aah well, Oreo might bring some improvements and beta is already released for Essential Phone!
Hey guys,
I know the thread is old, but before I start a new one, maybe we could warm this one up?
I have a pretty similar (or the same) Problem with connecting to the different network types.
I just got my PH-1 from ebay two weeks ago. Sprint variant, but worked without a Problem here in Germanys GSM-based network - so I thought! After some days I noticed that in some areas I only had poor to no reception, where I knew it should be better (I never changed my carrier). Some twiddling and I found out, that the PH-1 only uses the 4G and 2G networks - not 3G! The 'Preferred network' was set to 'global' and I even went to *#*#4636#*#* --> three dots menu --> Europe. Just to be sure. So perhaps the antenna doesn't work properly I thought, but when I switch to 'WCDMA only' I get full reception 3G (H+). So the device is able to use alle three types of networks. After that I tried all different combinations, but in the end it comes to either 3G or 4G and 2G.
I tried another SIM-Card from the same Provider (o2/Telefónica) but its the same with the PH-1 and the SIMs work without any problems in my old device.
After that I followed the big discussion thread about unlocking the device on this forum and in the end successfully unlocked AND SIM-unlocked the device by flashing the modemst1 and modemst2. That changed nothing
My next step was flashing LineageOS 15.1 - also nothing changed...
Thus this is surely related to the PH-1 directly. Any ideas what the reason for this could be? Are there any other preferences I could try to change?
Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?
morfeas-dsl- said:
Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?
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This is same as 3G/4G LTE so should be fine - i use LTE only because have VoLTE but if not then good have 4G/LTE enabled.

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