BIOS update failure, stuck in serial connection mode - Sable

I attempted to update the BIOS on my HP iPAQ hw6940 mobile messenger by downloading and installing the update from hp.com. I discovered during the process that the USB cable I was using was not properly powered and the update failed. The device remains in a serial connection mode and cannot be reset or restarted. The screen is dimmed and displays “serial v.g.39”. Even after solving the USB power issue, the BIOS updater was unable to connect to the device. Syncing through MSDC also fails. Is there a way I can restore connectivity to the device so that I can complete the BIOS update?

jaydee08 said:
I attempted to update the BIOS on my HP iPAQ hw6940 mobile messenger by downloading and installing the update from hp.com. I discovered during the process that the USB cable I was using was not properly powered and the update failed. The device remains in a serial connection mode and cannot be reset or restarted. The screen is dimmed and displays “serial v.g.39”. Even after solving the USB power issue, the BIOS updater was unable to connect to the device. Syncing through MSDC also fails. Is there a way I can restore connectivity to the device so that I can complete the BIOS update?
Click to expand...
Click to collapse
Hi, i used to have the same problem........ keep following full restall step again. Restart comp, reconnect Ipaq, 4 buttons your ipaq, make sure all connectons is secure before trying the installaton again. Hp hw6900 series have a "fail safe" rom unlike newer models that why you get the the display Hp logo, V G 0.39, etc. ALL you have to do is reinstall the rom......... if it does not work again, take a 6-24 hrs rest, drain the battery, take out the battery from the ipaq. after 24hrs, place everything back to normal and retry. keep trying till you get the loading........... Happy if you see the loading, dont touch anything til its complete this time.....
enjoy cracking your ipaq... be patience with this ipaq, it has a weak heart

Thanks.
I managed to successfully restore the BIOS via USB by downloading and installing the update from HP.com on my Vista machine. It didn't work from an XP machine, which is what others including HP told me I needed.
Interesting that the 24 hr break and battery drain actually seemed to have had an effect. A weak heart indeed, but not a bad little device. I'm happy to have it back.
Thanks again.

Related

exec wont start

Hello,
this is what the problem is, the power button doesnt bring it back to life. i do a soft reset, it says press zero to clear, i do that it doesnt work. then i do a hard re-set and it shows 'serial', i plug in the usb and it changes to USB (think that's what is called the boot loader'.
now i ran teh exec official firmware, it managed to update it onces but after that i did a soft reset and it didnt come to life. i repeated that process again but this time the firmware didnt even manage to communicate with the device as it said unknown usb device. and then i got an error 101, connection error
any ideas whati can do to make sure it gets restored, i am really going nuts now!!
Same Problem
I am having the same problem with my 02 exec. My phone keeps on being in bootloader, I have tried mtty and I don't have usb connection. Hmm I have tried uni_exitbootloader ,but it tells me that it can not open my usb port. Which sucks. Truely and I am stuck. I am running vista. So I am stumped because I don't know what else to do.
Me too
I am stuck on bootloader page the one that says USB at the top and V1.00 at the bottom. I have Vista so can not use mtty or the other one. I have turned off the USB on Windows Mobile thingy from Vista like activesync. I can get the white screen to show O and X for either factory reset or exit. And I have tried the bootloader screen as noted above. So can anyone help?
i got it working for 2days and then when i was on wifi, it crashed again and wont start again, i get to serial/usb mode of bootloader and also to hard reset when i press 0 to clear everything. but then it doesnt start again.
i thought it was something to do with the battery so i put in a new battery but that still doesnt help.
can someone send me a link to mtty and what to use it. i shall give that a try again.
thanks
mines just still stuck
same im still stuck in boot loader wont budge from he bootloader screen with serial v1.00 on cannot connect via usb as the connection broken i use a extrunal battery charger and got serveral batterys any help yet?

[Q] Xperia Play Update Problems

Hi,
looked for an answer to this problem in the forum but didn't find it, i have a stock xperia play, sim free running gingerbread 2.3.2 and i'm based in the uk and have a uk handset. My problem is although i am offered the 2.3.3 update, when i try to get it i get stuck at the preparing phone stage on pc companion software, the phone switches off then the software tells me to disconnect USB cable from pc and phone, then it tells me to check battery power level(phone is off?) is at least 50% (it is 80%)then says turn the phone off? leave for 5 seconds then plug back in whilst holding the back hardware button. After this the computer does 3 beeps (normally error noise) and i have to do this all again, don't see anyone else having problems updating? your help would be greatly appreciated.
Use SUSE! Should work just fine.
USe another computer if it doesn't work
and yes try http://www.sonyericsson.com/cws/sup...etailed/updateservice/xperia-play?cc=gb&lc=en
Before asking for help
i have narrowed it down to the computer not recognising the phone when it is off(blue light mode) i looked at device manager, says there is no driver for S1boot fastboot?
driver are on program files > sony ericsson > pc companion > driver 32/64bit
check there and install them manually
or check the pc companion in sony ericsson menu on your phone and connect your phone and press install
then install pc companion and let it do his work installing the driver.
check my mtpapp thread if you need more detail
don't clear mtpapp (your apps should be ok btw)
Tried everything now, still nothing happens after i plug in usb cable whilst holding the back button, what is actually supposed to happen after this point, i get the blue light, nothing else.
rojach said:
Tried everything now, still nothing happens after i plug in usb cable whilst holding the back button, what is actually supposed to happen after this point, i get the blue light, nothing else.
Click to expand...
Click to collapse
When the light goes blue, you are connected in either bootloader or recovery mode. If your device is not detected, go to device manager and install the drivers manually
Sorry double post
Are you connecting the phone via a USB hub?
If you have many usb ports on your pc being used, try to disconnect a few and plug the phone directly to your pc.
I had this same issue and it happened because my stupid logitech keyboard keeps messing with my usb drivers everytime i plug in a new USB device.
I unplugged the keyboard and the update went swiftly.
In order to enter flash mode, you ought to:
1)switch off the phone
2)remove the SIM card and sdcard (this is mandatory!),
3)remove the battery for 5 seconds, then put it on.
4)hold the Back button while you connect the device.
The device will shine with a green light. The blue light is used for the Fastboot mode, and you get that light if you:
1) Switch off the device
2) Hold the Search button (the magnifying glass one)
3) connect the device to the USB cable.
Hi all, thanks for your help but still no luck, i have tried all of the above on 2 computers, the same problem occurs, not sure what is supposed to happen when i plug the USB into the phone whilst holding the back button during update? all i get is a blue light on the phones power button. Nothing appears on the pc either??? i have done a full factory reset and tried installing drivers, is there a specific driver for entering the recovery mode on xperia play?
Sony Update Issues
http://unlockbootloader.sonyericsson.com/instructions
Note: We have seen in some forums that customers unlocking the boot loader on their phones have experienced problems when they accept a FOTA (Firmware upgrade Over The Air) update. The issue has been reproduced and we are working on a solution. For customers that have unlocked the boot loader please do not accept the Firmware upgrade OTA.

[Q] TouchPlus flashing problem

so here is situation;
i've decided to flash existing touch plus wm with new one
(reason: existing one is in german and wnt it to be in english)
after checking and prep, installation starts but after initial reboot
and 3 color screen nothing happens, because usb connection is lost.
at this point active sync doesn't register mobile device also, and operation
needs to be done again sadly with same result. any toughts on this??
removing battery resets it to previous state, so nothing is lost
Hi!
You must have your device connected to the computer via USB and start the program from Computer

Can no longer connect to phone via laptop

Hi I have been running Android nand 2.2 for some time now and have been increasingly frustrated by the number of people complaining of a high pitched hiss when I call them , I have witnessed this and decided to investigate , my initial indications were that it may be a radio so I decided to do a complete rebuild and go from there.
My problems have a risen as I can no longer connect to the phone via PC , e.g. I was trying to use the Task29 exe to clean the phone and booted the phone into the 3 color band screen and it detected the USB connection , however when I run Task29 (or any rom for that matter ) they eventually come back after "Verifying phone contents screen" and say that the phone could not be detected
I have never had this before usually connects straight away , however I had not attempted to connect since my last rom build , I am bit vague about the details but seem to remember using the clockwork method to deploy it
So I am wondering if somehow I have messed something up or is it simply a drivers issue and if so how would I replace them?
uninstall the drivers and reinstall them
Thx, I got the same result by trying it on a laptop that hadn't seen the phone before , it all worked then, just for ref if I uninstall the drivers won't it simply reinstall the same ones or do I have to delete something on the laptop itself , or is it likely to be a corrupt driver and reinstalling cures?
sometimes it happens, ihad it happen the other day, i had to remove the device from device manager and let it reinstall the drivers for it to be picked up for flashing again
Make sure you have windows mobile device center installed. It has the necessary drivers for detecting a phone in bootloader(tri-color) mode and also when you are flashing Mag or CWM partitions

[Q] Defy not able to connect to my PC via USB

i CAN't connect it with my pc and rsd lite can't detect my phone when i plugged it in!
also, i can't charge it via PC nor the power supply(i have tried using moto's one and a unofficial power supply)
but the most wired thing is i can charge it via an"portable battery"
maybe it is an hardware problem and i can't flash back to my official sbf
warranty is now void?
or can i flash a SBF without connect to PC?
give me a now hope plz
Have you tried the boot loader mode (forum.xda-developers.com/wiki/index.php?title=Motorola_Defy):
---------------------------------
How to get rsdlite to recognise a phone that won't boot
You flashed, something happened, now screen is black, phone doesn't react, u are in a boot loop, rsdlite cant recognize the phone. you're right here.
To get RSDLIte to recognize your phone you have to enter boot loader mode. this means press VOL-UP + POWER If nothing helps, try pushing VOL UP before!' you put the battery in (RSDLIte should be running and awaiting a new connection at that time) If you are using Windows 7, try seting RSDLite to "compatibility mode: Windows XP SP3".
i have tested the connection in bootmenu and RSDLITE not able to recognize my phone
any ideas?
Hello
Please somebody help me. My notebook doesn't recognise my DEFY via USB. More details: When I got the phone it worked but after a while not always. Sometimes it connected 5 minutes later but nowadays doesn't work at all. By the power charger it's charging normally.
When it's plugged to the computer, the phone's screen lights up, but doesn't connect or charge. If I tick on/off meanwhile the USB debug, the USB sign shows up but it's still not charging or connecting. (I've already tried all 4 options)
Moreover when I remove the USB cable, the USB signal doesn't disappear until I restart the phone or abort the USB in the application manager.
I've already tried to install or uninstall the driver (Moto Helper) but didn't help.
The main problem is that if I connect the phone to the notebook, the device manager doesn't see it. (I tried different computers, Win XP and Win 7)
I did a factory reset several times but nothing happened.
I think there was an automatic software update and maybe the problem started at this time.
This is my first Android phone and I'm not an expert so I really need your help.
I wanted to install a new ROM but the RSD lite doesn't see the phone neither in Bootloader mode. It says: "Connect USB Data Cable" and when I connect it says: "USB" so recognises something.
I'm trying to fix it for weeks but I can't find to solution.
System version: 34.177.3.MB525.Retail.en.GB
Build no: JOREM_U3_3.4.2_177-3
Win7 x64
Sorry about my English and thank you for your help.
I didn't mean bootmenu tommy, BOOTLOADER MODDE: press VOL-UP + POWER, try pushing VOL UP before! to get RSDLIte to recognize your phone(RSDLIte should be running and awaiting a new connection at that time)
---------- Post added at 09:52 PM ---------- Previous post was at 09:42 PM ----------
Hey poross, I guess that your problem seems like a virus activity or maybe a faulty USB cable. Try another USB cable and another PC (with a good antivirus running, indeed!). Before connecting to the new PC, reset your defy...
I just hope it helps. If not, maybe your defy has a hardware problem...
If you are using windows 7 make sure that you installed good drivers for system x86/x64. I'm using RSD on Windows 7 X64 and I have no problems with it. Check in device manager for some unknown devices after plug phone to USB. If system wont see any new device after plugging it wont be driver problem but something wrong with phone, usb cable or usb port. Even if driver fails system should see the phone like unknown device or something.
MMarv said:
I didn't mean bootmenu tommy, BOOTLOADER MODDE: press VOL-UP + POWER, try pushing VOL UP before! to get RSDLIte to recognize your phone(RSDLIte should be running and awaiting a new connection at that time)
---------- Post added at 09:52 PM ---------- Previous post was at 09:42 PM ----------
Hey poross, I guess that your problem seems like a virus activity or maybe a faulty USB cable. Try another USB cable and another PC (with a good antivirus running, indeed!). Before connecting to the new PC, reset your defy...
I just hope it helps. If not, maybe your defy has a hardware problem...
Click to expand...
Click to collapse
actually,i am in bootloader(versoin 9.10) and rsdlite still not able to detect my phone =..=
but i notice that when i plugged it in,the phone showed "transfer mode USB"
but nothing happened in rsdlite,no info of device properties.....
what the hell.....
To tommy:
Let's make a conclusion:
1-You have the correct drivers but RSDLite doesn't recognize your phone even in the bootloader mode
2-The charger can't charge your battery
3-The portable battery CAN charge it! (So the phone connector has no problem)
So: It is most likely that you've got a faulty usb cable
Thanks for dealing with my problem
Chamelleon: The device manager doesn't see anything while the cable is plugged but the phone detects something -probably the USB power- but doesn't connect at all. It happpens in the bootloader mode as well so detects the USB cable but it seems that the phone doesn't send sign to the computer. I haven't had any problem with USB detection, connection (except this phone) for a long time.
MMarv: You mean there's a virus on the phone? if it's the situation, installing a virusbuster to the phone could solve it? Which one is a good prog?
I tried with 3 different cables and still not working. With the wall plug charger and the car's USB socket are ok but none of them charges from the notebook.
poross said:
Thanks for dealing with my problem
Chamelleon: The device manager doesn't see anything while the cable is plugged but the phone detects something -probably the USB power- but doesn't connect at all. It happpens in the bootloader mode as well so detects the USB cable but it seems that the phone doesn't send sign to the computer. I haven't had any problem with USB detection, connection (except this phone) for a long time.
MMarv: You mean there's a virus on the phone? if it's the situation, installing a virusbuster to the phone could solve it? Which one is a good prog?
Click to expand...
Click to collapse
I mean Virus on your laptop. Hard reset your phone and try another PC with a good anti-virus installed!
So if cable is ok, usb port in pc and phone is ok it must be driver problem. Delete all what appears as Motorola driver including drivers from system32 and then install it again. You can also try to install it on different PC with 32 bit system. Do not install any unknown drivers, just install Motorola Media Link or Motorola Software Update cause if you have this one and some different it can be problem. Or you just have something wrong with system. First try on different pc with drivers from MML or MSU.
Succeeded.
The solution was incredibly simple. It was strange when I did a factory reset (4 times) and rebooted the phone it restored my acccounts, shortcuts, settings. I ticked off two things: settings/Privacy/Back up my data and Automatic restore. Then took out battery then I put it back and began the reset. After it the phone forgot really everything of my details and now the USB is working perfectly.
MMarv said:
To tommy:
Let's make a conclusion:
1-You have the correct drivers but RSDLite doesn't recognize your phone even in the bootloader mode
2-The charger can't charge your battery
3-The portable battery CAN charge it! (So the phone connector has no problem)
So: It is most likely that you've got a faulty usb cable
Click to expand...
Click to collapse
i tried another usb cable,but it still not able to connect.....
poross said:
Succeeded.
The solution was incredibly simple. It was strange when I did a factory reset (4 times) and rebooted the phone it restored my acccounts, shortcuts, settings. I ticked off two things: settings/Privacy/Back up my data and Automatic restore. Then took out battery then I put it back and began the reset. After it the phone forgot really everything of my details and now the USB is working perfectly.
Click to expand...
Click to collapse
not working for me =..=
however,i have 2ndinit installed
and after factory reset,the phone is still rooted and 2ndinit still here
so will it cause any problem?
Hey Tommy,
I nearly bricked my defy, and the battery was low too. RSDite not able to recognize it. It seemed that charger can't charge the battery either. But I was wrong. The charger was actually charging the battery. I removed the back cover with the charger connected and the battery in place. I tested the two outer connectors of the battery with a voltmeter (when the battery is in place, they are slightly exposed). Initially the voltage was about 3 volts and steadily increased... Test it if you can. If it is not charging, I bet that it is a phone connector problem. You should return it and I think they can repair it easily...
Hi Tommy1994
First I'm not an expert, this is my first android phone.
My probelm was (I think) an android error. I made factory reset 4 times but it always restored my details. (It's not a perfect FR). After it I did a bit different FR:
-1. in the normal android/ settings menu/Privacy/Back up my data -thick off. So it won't make any backup
-2. swich off the phone
-3. take the battery out for 30sec then put back
-4. press the volume down and hold it while you press the power on button but hold the volume down for more 4 sec. you will see an android robot with an exclamation mark.
-5. press the volume up and down together that's how you enter to the Recovery menu.
-6. first chose the "Wipe cache partition" (you can move with the volume buttons and select with the power button) -wait till "Cache wipe complete"
-7. then chose the "Wipe data/factory reset" - wait till "Data wipe complete"
-8. after these chose the "Reboot system now"
-9. if your phone doesn't want to start just get the battery out for 30sec and take back.
note: you will lose everything of your personal details, installed apps...
note2: it's my FROYO's (android 2.2.2) menu probably yours is different
Sorry for my English, hope you understand though.
hope this helps
If your are trying to connect on windows vista or 7 I think you must be loged on as admin of the computer. I had same problem but when I used windows XP it worked fine this is for rsd lite
going to try ,i really hope it will help
thx
i have flashed cm7 and still not able to connect it to PC
i am quite sure it is not software problem, maybe it is about the USB cable?
is that possible the USB cable can charge but not able to transfer data?
hi tommy1994 ,
i'm having the same problem as you, when i'm in the bootloader screen the rds lite program don't find my defy...
have you found any solution?
Thank you very much

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