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so i got a 8525 today and i cant exchange it for another one but ive got 1 dead red pixel.. is there any way i can rub this out or anything similar to that? its in the most annoying place!
jacob-mda said:
so i got a 8525 today and i cant exchange it for another one but ive got 1 dead red pixel.. is there any way i can rub this out or anything similar to that? its in the most annoying place!
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Click to collapse
screen swap. expensive but less expensive than buying a new phone.
ppctechs right? runs about 125$ if i remember correctly
jacob-mda said:
ppctechs right? runs about 125$ if i remember correctly
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Click to collapse
yes sir. ORRRRRRR is your warranty still valid?
cant do a warranty exchange the way i got the phone.. so im gonna have to pay the 169$ or deal with a red dot apprently
jacob-mda said:
cant do a warranty exchange the way i got the phone.. so im gonna have to pay the 169$ or deal with a red dot apprently
Click to expand...
Click to collapse
yes. if you were me and i were you, id swap screens. i can have the casing banged up to all hell but the screen must be flawless. even hearing about a dead pixel from a stranger's phone is making me want to go clean my screen.
yea i wasnt happy when i turned it on and seen a red dot.. my heart about dropped
Hi, it sounds stuck, not dead, I actully tossed my stylus at my screen one day, When it froze up, and caused a pixel to stick blue, after some work rubbing it out with the round of my fingernail, or the curved butt end of the stylus which almost completely removed it, and giving it a few days with diff color screens, it finally unstuck.
There are some apps that are supposed to help fix screens also for ppc's.
Might as well give it a shot, if youre considering replacement, it did take a fair bit of pressure, you should see it turn black, then release.
what apps are these that u talk about?
ive used http://www.pocketpcmag.com/blogs/index.php?blog=3&p=377&more=1&c=1&tb=1&pb=1 and doesnt seem to be working
aslo used http://www.pocketpcthoughts.com/forums/viewtopic.php?t=44756 which is the same thing.. guess ill let it run over night like the guy did
are you sure htc won't let you get it repaired under warranty?
i had a mda compact II i bought off ebay and rang them up, saying i was told to contact them, they repaired it all under warranty and i had it back within a week (they had to replace the mainboard.lol.dont ask!)
try HTC!
jacob-mda;1311656 said:
ive used http://www .pocketpcmag.com/blogs /...pcthoughts.com /forums/viewtopic.php?t =44756 which is the same thing.. guess ill let it run over night like the guy did
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Click to collapse
Opps, I didnt catch that second link, till I hit reply, but the first is one I tried, and I had seen one other, but it required the .net framework, I was too freakin out at the moment to really have patience with the apps, because the blue pixel was staring me right in the face on my black todaypaper.
If that doesnt work running it, I recommend setting a black background, and gently applying pressure, until you see the pixel go black, and then work it back and forth between red/black in a circular/orbital type motion over the pixel, if it doesnt fully go away, but appears more faint, just give it a few days, and maybe even switch out your today screen a few times a day, but just make sure it isnt red, even occasionaly massaging the pixel from time to time, thats tthe method I used, and mine went away, hope you have the same luck.
stuck pixels
I had a stuck pixel and I was able to get rid of it using a combination of the stuck pixel fix movie and rubbing. It's good to do it while the unit is warm or hot...like leave it in the car and then rub that area using moderate pressure. There are plenty of guides on the web to fixing stuck pixels on lcd monitors. Consult one of those.
ok ill try that angelis..
i dont think i can contact htc about this.. i sorta got the phone on the DL..
none of these tips have worked.. still have this little red pixel. crazy thing is.. when i have yellow or green on the screen the pixel turns green or yellow depending on the background color.. this makes no sense
Jacob, search Ebay for Hermes parts.. and see if you can get a new screen...
im so trying to avoid that..
can you post a pictuer of this screen? just curious...lol
how do u expect me to do that? lol.. theres no way my digital will pick up 1 dead pixel
ahh....ya...lol
Hi all,
I've now seen two HTC Touch devices with the same "smudge" on the screen. It appears in the centre, underneath the top layer of screen, and is roughly 3cm long. It's almost as if dust has collected in the middle of the screen or something.
I'd have thought nothing of it until I saw another device with the same thing. Has anyone else experienced this? It's not always visible - with the screen off, or in direct sunlight you can see it, but otherwise it's not noticeable.
Anyone?
I have the same **** right in the center of my device
i've the same probleme on my screen
it's very boring
After how long did you begin to see this problem? I have only had my Touch a short amount of time and haven't had this issue but its not great that many people are dealing with it.
Damn, I hope this doesn't turn into another "my black Trinity is peeling" issue that affects all or most Touch users. Why don't you guys run a poll to get an idea how wide spread this is? Perhaps HTC needs to be made aware of this if it's not just some isolated defects.
Igor01 said:
Damn, I hope this doesn't turn into another "my black Trinity is peeling" issue that affects all or most Touch users. Why don't you guys run a poll to get an idea how wide spread this is? Perhaps HTC needs to be made aware of this if it's not just some isolated defects.
Click to expand...
Click to collapse
I was one of the few that never had paint peeling issue on my black Trinity so hopefully I can dodge this smudge issue too....
I think u will find that it is an inherent part of the hard touch screen. Device off on all touches should display what some call a blur. I have to put mine at an angle and I can see a small 1cm max. aboration. otherwise quite unnoticeable.
Had mine almost 8 weeks and not any hint of any smudge / blur or anything unusual
Guess what, I also have this blur at the center of my screen, I thought nothing of it at first because it is barely noticable and second I thought that maybe I accidently pressed on the screen to hard at one point while carrying in my pocket; However now I am more concerned due to the fact that others have this same issue...??
Same problem with mine.
to all that have the problem. Do you have an original Touch ore a branded version (XDA, MDA etc.)?
Well, i have that little piece of htc touch since about one week, the branded version XDA. don´t got that smudge on my screen, and i hope i never will. ... otherwise i will get it back to the shop and try to get a new one ... have got the experience that O2 (i´m having the htc from that privider in Germany) turned out to be quite nice in such things.
just something that you migh like to consider. Coming from unverified source:
http://www.pocketpcthoughts.com/forums/viewtopic.php?p=440676
see post by hamishmacdonald
...Unfortunately, my Touch has developed a patch of fog or dust under the screen, and HTC have confirmed they've had several reported cases of this. They were very helpful on the phone, though, and sound like they're going to be good about getting me a replacement quickly
can someone post a screenshot, that the other users
know, what you are talking about?
thanxs in advance
red.schumi
i see a big patch while starting the device where it says "smart mobility" but after that never noticed it :-/
i will try to take a pic of it ........
are you talking about that submarine or something below smart mobility?
Seed123 said:
are you talking about that submarine or something below smart mobility?
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yeah yeah its kinda submarine .....is it same with ur mobile ?? i guess the background they have used is not perfect black :-/
I'll try to get a photo of it tonight. It's basically a smudge that's 2cm high, and half a centimetre wide, right in the centre of the display. It's beneath the external covering on the screen, and almost looks like a neatly arranged collection of dust right in the middle.
I may have someone who can look into this for me, so I'll investigate and post here if anything turns up. It does sound like this is a problem with the device though, and is more widespread than I expected.
rahulkool said:
yeah yeah its kinda submarine .....is it same with ur mobile ?? i guess the background they have used is not perfect black :-/
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Click to collapse
Yeah but I only noticed it when soft resetting and when someone posted it here so I looked below the smart mobility text carefully.. haven't noticed it otherwise..
Smudge
I had this problem just days after getting my Touch. I sent it back and got another... I have a smudge again... even though it isnt as bad. I will contact HTC again and see if I can send it back again. Not sure I will have a Touch after sending this one back.
Hi guys,
Today I noticed a very weird looking spot on the screen, or better just below it. It seems like there is some fluid just beneath the surface of the screen. I am always very careful with my HTC's, so I really don't believe I caused it... There was no pressure, I didn't drop it, I carry it in my shirt breast pocket or inside pocket of my jacket, without any other items. I really really dont know what happened - I pulled it out of it's leather sleeve, and it was there. This morning it wasn't.
Any idea if this is covered under warranty? Any idea what caused it?
Best Regards,
Lukas
Lukasss said:
Any idea if this is covered under warranty?
Click to expand...
Click to collapse
I'd be STRAIGHT on to my supplier if mine looked like that! How does it look when the screen is on, cos let's face it, that's when it really matters, and probably how they'll view it when it comes to the warranty.
It's difficult to capture on a picture, but it's VERY visible when screen is on. Colors beneath the spot (wallpaper) seem washed out a little, so you get a very small color difference...
Something to do with cold weather and heating leading to condensation? I have no idea but I would ake a photo and email HTC AND your place of purchase ASAP to see if you could get a replacement, even if it doesnt bother you when the screen is on. It would bother me though, I think I havean almost OCD like quality when it comes to devices being perfect...
On a second thought, the leather case that comes with it is extremely tight, I couldn't remove my phone from it for the first few days till it stretched out! Do you think that might be enough pressure to do that to a screen?
I'd definitely get on to whoever you got this from then. That's not good!
call the waranty service ...
Mine had a weird spot as well right in the middle (and it appeared out of nothing like yours). Doesn't quite look like yours though (maybe you just caN't see it in the photo). Only noticeable at certain angles, and it looks like a colorful smudge. With the screen on it's even harder to notice it. When you press on it the "puddle" moves and shifts.
It looks like there is humidity under it. I went to the shop where I bought it, and they said that happens with some other touch screen phones, and is bound to disappear. The guy said it was due to the heat getting trapped bellow the screen.
In my opinion looks more like a humidity condensation thing.
Take it to the shop where you bought it, ask for an opinion. You still have loads of time to use the warranty, and if in 3 or 4 months it is still there or if that bothers you, just activate the warranty.
Thnx for the replies guys!
Something to do with cold weather and heating leading to condensation? I have no idea but I would ake a photo and email HTC AND your place of purchase ASAP to see if you could get a replacement, even if it doesnt bother you when the screen is on. It would bother me though, I think I havean almost OCD like quality when it comes to devices being perfect...
Click to expand...
Click to collapse
I don't think it's cold/warm/cold issue... Today I got up, put my phone in my inside jacket pocket, went down to my garage, got in the car, drove to work, into an underground garage and took the elevator into the office - phone wasn't exposed to cold today AT ALL. And it doesn't seem to be water, it's not very fluid, and there is no damp.
even if it doesnt bother you when the screen is on
Click to expand...
Click to collapse
It bothers me massively - even when I'm NOT looking at it. The spot is also very visible when the screen is turned on.
I'd definitely get on to whoever you got this from then. That's not good!
Click to expand...
Click to collapse
Did that immediatly after noticing the spot - my supplier asked me to e-mail him the pictures which I did, but he seemed reluctant to promise a replacement... He said that quote mechanical damage is not covered by HTC warranty unquote. This sucks - I didn't do anything wrong!
Grtz
Lukas
CyberClaw said:
Mine had a weird spot as well right in the middle (and it appeared out of nothing like yours). Doesn't quite look like yours though (maybe you just caN't see it in the photo). Only noticeable at certain angles, and it looks like a colorful smudge. With the screen on it's even harder to notice it. When you press on it the "puddle" moves and shifts.
It looks like there is humidity under it. I went to the shop where I bought it, and they said that happens with some other touch screen phones, and is bound to disappear. The guy said it was due to the heat getting trapped bellow the screen.
In my opinion looks more like a humidity condensation thing.
Take it to the shop where you bought it, ask for an opinion. You still have loads of time to use the warranty, and if in 3 or 4 months it is still there or if that bothers you, just activate the warranty.
Click to expand...
Click to collapse
Thnx for the reply.
The spot on my phone is really visible, doesn't matter at which angle you look. Screen off is worse than with screen on. There is no color in the spot whatsoever and it doesn't seem to be movable (if I press hard I can make it bigger, but it returns to original size after release)... I'll keep it warm for the night, and I'll see tomorrow... I could measure it, and see if dimensions are changing when temperature rises or drops.
Grtz
Lukas
Have you flown with it recently?
Pagnell said:
Have you flown with it recently?
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Click to collapse
Nope... so no pressure changes either. Good thinking though...
WTF???
When I heat it for about ten minutes with a blow dryer it disapears. When I stop heating it, it reappears @ room temperature... WTF is this thing?
Lukasss said:
When I heat it for about ten minutes with a blow dryer it disapears. When I stop heating it, it reappears @ room temperature... WTF is this thing?
Click to expand...
Click to collapse
WTF indeed!?! When it dissapears does the display show correctly where it used to be?
Yes, you don't see anything wrong. For about two minutes. Then the spot reappears exactly in the center of the screen (where the 'wait' cursor/hourglass appears) and starts to grow until it has it's "original" dimensions.
???
Lukasss said:
Thnx for the reply.
The spot on my phone is really visible, doesn't matter at which angle you look. Screen off is worse than with screen on. There is no color in the spot whatsoever and it doesn't seem to be movable (if I press hard I can make it bigger, but it returns to original size after release)... I'll keep it warm for the night, and I'll see tomorrow... I could measure it, and see if dimensions are changing when temperature rises or drops.
Click to expand...
Click to collapse
Looking at the placement, it seems it's similar to mine, which is right in the center. Mine returns to the center if I press it as well.
The heat test you just did made me believe it has something to do with heat like the guy where I bought it said...
Here is another thread on the same subject (different phone)
http://forum.xda-developers.com/showthread.php?t=293311
I kept reading around, there are reports of the duct tape method.
Basically it works in the presumption the problem is both screens not keeping space between themselves. Just use duct tape over the wet patch, and pull it 20 or 30 times, and the screen should lift and the patch disappear. I'll try it and tell you if it worked.
Thank you! I'll try it as well.
Didn't work...
lol... I had to look for tape, but the tape method was unsuccessful as well on mine.
thnx anyways.
this is a capacitive touch screen so all are glass and the tape method won't work as there isn't anything to lift up unlike the resistive screen where there is a gap between the top plastic and the actual screen
Hey guys...
So, I have my Desire Z since about 4 weeks and nothing went wrong with it.
Really NOTHING bad happened, it didn't fall on the floor, didn't fall into water, etc etc.
So this afternoon I unlocked it and suddenly I got a blank grey screen.(worked perfect in the morning) The phone did react to my power up/on button, but I couldn't see what I was doing. Also the touchscreen worked, because I could unlock it (I heard the unlock noise) but I only get a blank grey screen.
I tried Bootloader and Battery pull. Also I took out my SD/SIM/Battery and just blow through the whole phone but nothing want to happen:-(
By the way, my phone is fully rooted and running on Cyanogenmod7 since 5 days. Everything worked perfect until this afternoon...
EDIT:
Looks just like this http://i51.photobucket.com/albums/f368/forthcomingtangent/DSCI1196.jpg
C'mon guys:-(
So is it grey from bootup till it gets to the rom or can you see your boot splash screen and whatnot?
HAK Devil said:
So is it grey from bootup till it gets to the rom or can you see your boot splash screen and whatnot?
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Click to collapse
Yes, when I boot it up it's grey, I notice that it's still working because I get the bootup noise. So I can see nothing. But what I noticed is that the grey screen gets a kinda bluegrey screen while the cyanogenmod7 boot animation(the loop)
Sounds like a hardware issue to me, I'd send it in for warranty if I could. Plus, with your screen being the issue I doubt they would check for something like S-off or anything like that
sounds to me like the ribbon cable for the screen has either broken or not placed in its socket properly, does it make a difference when the keyboard is open? try opening it and closing it a few times... watch the screen. otherwise it could be a fault with the screen board or the screen itself
i would try and claim off warrenty or insurance
No it does no difference when the keybaord is open:-(
Problem at the whole thing is, that I have no warranty because I bought it at amazon.com
you either have to see how much htc will charge to repair it, or take it apart yourself and just check the cables... if any are loose then refit them... or buy a new screen, vga board and ribbon cable and fit it
How much would the last option cost?
And how much do you guys think HTC will chare to repair it?
http://cgi.ebay.co.uk/OEM-SLIDE-FLE...944?pt=LH_DefaultDomain_0&hash=item2a10708cb8
something like that if its the ribbon cable.... but that gives you the whole kit
http://cgi.ebay.co.uk/Touch-Screen-...K_Replacement_Parts_Tools&hash=item2a0fd454a5
thats the digitizer but i dont think youll need that but just in case
http://cgi.ebay.co.uk/NEW-GENUINE-H...K_Replacement_Parts_Tools&hash=item2eb3f529d0
thats the screen
but in fairness your better off taking it to a repair shop and getting a price... if you havnt got a warrenty then you dont have to worry about loosing one
Wow thanks, you're really helping me.
So I found a warranty document, since I bought it over amazon.com from another seller(mobilejoker) and it says that they'll repair me my device if it is defect and not my fault. But they also charge 40$ if it's an obvious damage made by myself. Well, I don't know, it wasn't my fault right? I mean it's not like it dropped in water or fell on the floor.
looks to me like its the ribbon cable or the vga board for the screen, as long as you havnt dropped it in liquid, on the ground or opened it up then it cant be your fault... id go with the warrenty first before you open it up
Hit the thanks button please matey
Done
And thanks again for your help.
alrite glad i could help, if you get stuck or if the warrenty doesnt work come back
hey guys I'm having a very similar issue on my phone, I bought a screen on ebay from a USA seller, as well as a flex cable cus both were damaged in my phone. I've got both of those installed and the phone boots up, gives off noises and vibrates like his did, but no video. Backlight lights up, but just black. I've been googling a lot and apparently the grey screen is just a precursor to what I have. Where exactly is the VGA board? is it on the main logic board? does it need a reflow like some laptop chipsets?
Hey guys I just thought I give you a quick update.
So I got my device back, it's working perfect and I didn't have to pay anything for it.
I'm just a bit confused, because my phone now is totally unrooted, and I always thought that root hurts your warranty.
Anyways, thanks for your help!!
whitis said:
Hey guys I just thought I give you a quick update.
So I got my device back, it's working perfect and I didn't have to pay anything for it.
I'm just a bit confused, because my phone now is totally unrooted, and I always thought that root hurts your warranty.
Anyways, thanks for your help!!
Click to expand...
Click to collapse
Either they gave you a new phone or...
They replaced the screen (or samaged parts) and wiped or perhaps upgraded to newest stock.
Do you still have all your info and apps that were previously on it?
What version of android does it show in about, and which hboot do you have now?
Sent from my T-Mobile G2 using XDA Premium App
Well it's just like it was when I bought it, 2.2.1, only google apps, had to configure sim again no sms, etc.. But my phone is definitely now new because there are my scratches on the back of the phone.
whitis said:
Well it's just like it was when I bought it, 2.2.1, only google apps, had to configure sim again no sms, etc.. But my phone is definitely now new because there are my scratches on the back of the phone.
Click to expand...
Click to collapse
I didn't quite understand your reply, lol sry, but I did see one big clue....2.2.1. Which means you should have no problems rooting again.
Sent from my HTC Vision using XDA Premium App
I don't have any problems with rooting again, I was just saying that I was confused that I got my device repaired for free, although they unrooted my phone.
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
lexloci said:
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
Click to expand...
Click to collapse
I have the same problem, I'm going to send it away, I still have warranty, I hope they'll fix it soon.
I just hate this...
I have the exact same issue in the exact same spot. I'm still under warranty, thing is I rooted my phone, went back to original room which was suppose to unroot my phone but when I go to the isis app, it says this is a rooted phone blah blah, so I'm scared I'm going to get an out of warranty fee. Tf do I do?
I read that some tablets have the same problems which are caused by the adhesive under the display. Turning on for some hours the display at full brightness can help in this situation. But I only know abaut this problem abaout new tablets. You have the problem with an few month old mobile...
Yellow Spot no garantee??
Same here,
Yellow spots in the middle after a few minutes use. The spot gets bigger after intensive use and there is a small faint yellow line going from the spot to the bottom of the phone.
Went back to the shop with it, waited 4 weeks just to learn that LG does NOT think this is a fault of theirs so no garantee!!! My vendor is contacting them to find out what exactly makes them think this a is not a production flaw.
I'm gonna try and send it back to them anyway. This time i'll say its an overheating cpu in the description.
I had nothing but trouble with this LG phone. So if you'r planning to buy one I hope you read my posts before making a decission.
I'll keep you posted
I got mine changed with a new one, after they tried to change the display and it didn't work. So, I suggest you to insist.
Good luck!
I have the exact same problem. Yellow line on the top right of the screen. Looks just like your photos. I think it got there after some of the updates, the phone started to get really warm. Could it be some kind of burn? Melted glue? Guess I will have to take it to the shop, but not looking forward having it in the shop for a couple of weeks or more. Really annoying screen problem though.
moonroy said:
I have the exact same problem. Yellow line on the top right of the screen. Looks just like your photos. I think it got there after some of the updates, the phone started to get really warm. Could it be some kind of burn? Melted glue? Guess I will have to take it to the shop, but not looking forward having it in the shop for a couple of weeks or more. Really annoying screen problem though.
Click to expand...
Click to collapse
The yellow line issue has occurred on other devices. On the Surface pro it develops due to heat damaging the screen, you'll need to have yours replaced.
Transmitted via Geass
Ace42 said:
The yellow line issue has occurred on other devices. On the Surface pro it develops due to heat damaging the screen, you'll need to have yours replaced.
Click to expand...
Click to collapse
Yeah, will repair it later on, need it too much right now.
Hi guys, just have this yellow spots when my phone is warm while playing COC, just notice it when I opened new tab in google chrome. Then what I did is I power off the phone and fan it then power on, the yellow spots disappeared. Should I replace it? Or should throw my happiness?
Hwy guys, FYI, we've established in another forum that it's the glue from (probably) only the first batch. Since then (probably) LG has started using better glue for the screen and thus no yellow spots. When it gets warm it gets yellower, when cold, it's back to uncolored.
inedev said:
Hwy guys, FYI, we've established in another forum that it's the glue from (probably) only the first batch. Since then (probably) LG has started using better glue for the screen and thus no yellow spots. When it gets warm it gets yellower, when cold, it's back to uncolored.
Click to expand...
Click to collapse
Would they replace my G2 if I have this problem?
Hi All,
I am planning to buy LG G2 D802 for $399 with 7days replacement option & one yr international warranty.
I saw various complains regarding screen damage after few weeks/months use.
As the warranty claim is expensive & hard for me, due to non availability of LG service center in my country.
Please suggest me, whether I buy it or not?
LG G3 yellow spots
I have a new LG G3.
I recently noticed a yellow streak parallel with the shorter power connection side of the phone, quite visible when the background color is supposed to be white. If it's a glue issue, they've not upgraded the glue to prevent the problem.
I now do believe that it's an issue when the phone gets fairly warm. After coming into a cool air conditioned office and waiting a few minutes, the streak goes away (if I'm not constantly using the phone). You'd think they'd figure out how to avoid the problem. Someone's not doing enough homework, or they just don't consider the issue that important.
coowkeee said:
Would they replace my G2 if I have this problem?
Click to expand...
Click to collapse
They did replace mine, I specifically stated it as an "overheating problem". Had to get back to stock before returning it, such a hassle to do so .
Daniellogic said:
They did replace mine, I specifically stated it as an "overheating problem". Had to get back to stock before returning it, such a hassle to do so .
Click to expand...
Click to collapse
Did they replace the G2 only or the whole package? My charger cable is a bit damaged. :/
coowkeee said:
Did they replace the G2 only or the whole package? My charger cable is a bit damaged. :/
Click to expand...
Click to collapse
Just the phone, but I think that's up to your carrier.
I had a yellow spot show up far left middle of screen when the phone got real hot and now its at the top of the screen to the left. But its only there if the phone gets real hot. I also have garbage gps locking that loses signal a lot. But im affraid of rmaing and getting someone else's issues instead lol.
so there is some thing we can do?
Overheating screen burn - yellow stains - LG G2
lexloci said:
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
Click to expand...
Click to collapse
Hello!
I have the same problem with my LG G2 D802.
I am trying to get i fixed by LG portugal.
I'll post the evolution and a few pictures soon.
If they don't fix it I'll expose this issue on my youtube channel because this is an obvius case of overheting devices that lead to screen burn.
My smartphone only start to increse its temperature when I use 4G