The "Issues" Poll :) - Nexus One General

Below are the Top 4 issues I have read about in this forum and others. Please complete the poll and let us know how many of these issues you have personally experienced.
If you have had NONE of these issues, please select that poll option!
If you have had OTHER issues, please do not complete the poll. I'm mostly interested in the number of users impacted by the issues listed!
(1) Unresponsive touchscreen, and/or receiving false inputs (including from the keyboard)
(2) Phone not going to 3G or switching between 3G and EDGE
(3) Dust appearing under the screen
(4) GMail failing to sync regularly

#1 and #3 here.
#3 on a very small level, 2-3 TINY pieces of dust after a few days. I've since headed/pressed the corners of the screen to eliminate the clicking and it appears sealed.
#1 only 2x so far - each time resolved by simply hitting the power button and then unlocking.

If this forum poll was open to unregistered users im sure issue #2 with the 3g would be overwhelming.

Can I go back and change it to be open to all?

You cannot mod a poll, it would not be fair to the integrity of said poll and those votes already cast.

Right. Good to see a few folks with 0 issues thus far!

2 and 4 here

I just have #3 on my phone. Not sure whether I should be happy or annoyed.

I'm really torn as to whether I should purchase the phone now or wait for these issues to be resolved. I really want it, but I'd be so disappointed with a handset that has dust under the screen, a bad touchscreen, or more.

darkfire23 said:
I'm really torn as to whether I should purchase the phone now or wait for these issues to be resolved. I really want it, but I'd be so disappointed with a handset that has dust under the screen, a bad touchscreen, or more.
Click to expand...
Click to collapse
for what its worth, all the issues in this poll except #3 (and MAYBE #1) are software related and not hardware defects.

This poll is missing the "red hued center" camera issue, which might change things a little bit as well.
Personally, I got to test the Nexus One for 24 hours and loved it, and can't wait to get mine. I am waiting until I get my tax return, which is a couple weeks out, so hopefully they have a software update by then that answers the software or hardware questions, and they have the dust issue fully figured out.
I am willing to take the "risk", though, since all 3 test units we had were prefect, except for the camera deal, which seems to be very universal, not just this phone is effected, and so forth. Plus, I didn't even notice it using FXcamera, and had the other testers check it out with stock camera no flash before it showed up.
Back on track, it seems that those with problems are a small minority. People with issues tend to be much louder than those without, so it seems many more have issues than do not. Worst case scenario, you return the phone in your 14 day return period.

melterx12 said:
for what its worth, all the issues in this poll except #3 (and MAYBE #1) are software related and not hardware defects.
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Click to collapse
Good point Melterx. How is your issue with #3 coming along? I read that you ordered a replacement that was worse than the original. What's your plan of action?

pjcforpres said:
Back on track, it seems that those with problems are a small minority. People with issues tend to be much louder than those without, so it seems many more have issues than do not. Worst case scenario, you return the phone in your 14 day return period.
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Click to collapse
I thought about including that one, but didn't realize how widespread it was until reading further this morning.
If I return within 14 days, don't I still pay the $90 restocking fee?

My screen goes ape **** sometimes.its really annoying.I was showing my phone off to an iPhone user an it happened arrrggghhh. Please fix Google.everything else is great

Screen issues - what is your part number?
From what I've read on the Nexux One support site forums, the screen problems may (or may not) be related to phones with part number (P/N):
99HKE002-00 F (NOTE the ending: -00 F)
I have problems with the screen mis-registering periodically and I have that part number (or at least ends in 00 F). There is at least one other part number on phones reported so far. My phone was shipped out within 24 hrs or the Nexus One announcement.
***** FOR THOSE WITH the screen problem ************
*
* What is the part number on your phone?
* (check under the battery, the text after P/N)
*
**********************************************

yes, I have the -00 F part number too and screen issues as well as 3G/EDGE toggle problems.

Sine my phone has the dust under the screen, and it's only getting worse, and my bootloader is unlocked, I'm just going to open the damn thing myself and clean/seal it up.

paugren said:
99HKE002-00 F (NOTE the ending: -00 F)
I have problems with the screen mis-registering periodically and I have that part number (or at least ends in 00 F). There is at least one other part number on phones reported so far. My phone was shipped out within 24 hrs or the Nexus One announcement.
Click to expand...
Click to collapse
I thought this problem was due to me having my finger on the top of the screen and due to the lack of multi touch in most apps it thinking my finger was in the middle.
I have the same part number as you, what are google doing about it..
I also have the gmail problem which is kinda annoying!

i've noticed battery life has become a serious issue. before it was great, but its losing 20% on standby in my pocket over a 1 hour period

Yeah, the battery life is pretty extreme, the other day "cell standby" used 60% of my battery in a day. Today the screen on the lowest setting used 70%.
No problems with 3G as I am not on t-mobile! :3
Btw the t-mobile 3g switching problem is not unique to the nexus, it happens with quite a few phones!

Related

They're not hot pixels, it's dust!

Okay, so I've had a few Heros and sent them all back apart from the one I have now. The main reason for returning 5 Heros so far, was the quality of the screen. Basically there was dust under the screen. I initially thought it was stuck pixels but I'm now certain it's dust.
Dust is visible during the boot animation. It looks like stuck pixels; really bright little points of light. The reason they're visible during the boot animation is because for some reason, the backlight is up full when the phone boots. This will highlight little specks of dust which may not necessarily be visible at other times.
Now, I've noticed another type of dust speck. This kind is visible when the phone is off, or in sleep mode. This type of dust speck is lit by ambient light, so it is visible only when the screen is off, or showing a black image etc, in bright daylight.
So logically, this would lead me to believe that there are at least 2 layers of screen into which dust can find its way and consequently show itself up differently; either highlighted by the screen backlight (like during the boot animation) or highlighted against the screen by ambient light.
When I got the Hero I'm currently using, I was glad to have finally received one with no screen dust. 2 days later, and I have 2 specks of dust, one of each type, both on the left hand side of the screen. This is B.S. because I'm obsessive about screen imperfections, and if dust is getting in now then what's it gonna look like in a month, or 10 months?
Why do HTC have such bad quality control? Or why have they made a screen that isn't sealed so any dust, lint or any other pocket sh*t combination thereof can get inside and irritate the hell out of me? This makes HTC look like amateurs. My SE P1 has sat in my pocket for 2 years and still has a visibly perfect screen.
I am now considering disassembling the handset to impliment my own cleaning and sealing of the internals. Does anyone know if there exists in circulation a technical manual for the Hero?
I had a feeling they weren't hot/dead pixels - 'cos they're only noticable to me when I adjust the viewing angle and blast my brightness up to full and on a black screen/image.
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
tatwamasi said:
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
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Click to collapse
and who cares what you think?
Its actually a cracking phone despite some teething problems and i have had some, many people have had NO problems at all.
Its NEVER sensible to buy any new product when it first comes out as you often get initial 1st production run issues, especially in complex devices
so your basically talking out of your crack
My Nokia E71 had the same problem. The screen (what you think is the screen) is a protective glass/plastic sheet and the dust can get behind it (between it and the lcd). I only got it sorted when the dust built up so bad and it took the repair shop about 15 minutes to fix.
spacecat said:
and who cares what you think?
Its actually a cracking phone despite some teething problems and i have had some, many people have had NO problems at all.
Its NEVER sensible to buy any new product when it first comes out as you often get initial 1st production run issues, especially in complex devices
so your basically talking out of your crack
Click to expand...
Click to collapse
spacecat said:
and who cares what you think?
Its actually a cracking phone despite some teething problems and i have had some, many people have had NO problems at all.
Its NEVER sensible to buy any new product when it first comes out as you often get initial 1st production run issues, especially in complex devices
so your basically talking out of your crack
Click to expand...
Click to collapse
No need to be rude.
On topic, I'm not sure how many more things need to be wrong with this handset before you'd agree with me. Aside from the all the hardware faults being reported people are recommending turning off widgets and apps (what's the point in multitasking if it takes twice as long?) and deleting parts of the OS to get it to run at something approaching smoothly. I know there are updates due but right now pretty much anything you want to do with the phone seems to be flawed. (funnily enough I'd finished typing the "anything" before my phone displayed "a" on the sceen).
Fair enough if you're loving it (though I could uncharitably say who cares what you think) but there's no way I'd recommend this phone to a friend.
I think you should accept that your talking crap, go on any site about any new tech and people are slagging it off this works that doesnt etc etc.
You will also find lots of people saying its great.
Now your backtracking on your own post , what if the update makes its great your going to look an even bigger twat than you look now.
Phone has been barely out a couple of months
tatwamasi said:
No need to be rude.
On topic, I'm not sure how many more things need to be wrong with this handset before you'd agree with me. Aside from the all the hardware faults being reported people are recommending turning off widgets and apps (what's the point in multitasking if it takes twice as long?) and deleting parts of the OS to get it to run at something approaching smoothly. I know there are updates due but right now pretty much anything you want to do with the phone seems to be flawed. (funnily enough I'd finished typing the "anything" before my phone displayed "a" on the sceen).
Fair enough if you're loving it (though I could uncharitably say who cares what you think) but there's no way I'd recommend this phone to a friend.
Click to expand...
Click to collapse
spacecat said:
I think you should accept that your talking crap, go on any site about any new tech and people are slagging it off this works that doesnt etc etc.
You will also find lots of people saying its great.
Now your backtracking on your own post , what if the update makes its great your going to look an even bigger twat than you look now.
Phone has been barely out a couple of months
Click to expand...
Click to collapse
tatwamasi, I know you are right with some points about the hardware faults and all but i guess ( i wont say i think ...lol) that every new phone that comes out at one point has them.
Buying a product just after its release is a risk to take if you know what i mean but hey who cares as long as the warantee is there
anyway, i think the htc hero is a great phone. Its just that many of us had high expectations. too much maybe. Many of us complain of the lag and stuff... so far i havent used any smartphone without one. of course you might mention the "iphone" to me but let me just say that i prefer a laggy phone with the capability of running applications on the background than a smooth one without the multitask capab.
Like spacecat said, i am sure there'll be an update to fix these things.
Cheers!!!!!!!
Here here!
Awsome Handset! Awsome O/S!
Teething issues to be epected with all devices of this stature!
and if you implement the correct apps and methods your lag issues are solved! (e.g swapper + Taskill) Simpuls! Worked for me
I know as I, most of the guys here on XDA have been running winmo for donkeys and android is a breath of fresh air!
This is XDA-DEVEPLOPERS lets stop *****ing and do something productive.....
P.S.... come on, really Dust in the screen you evven admitted you cannot see it while in normal operation
spacecat said:
I think you should accept that your talking crap, go on any site about any new tech and people are slagging it off this works that doesnt etc etc.
You will also find lots of people saying its great.
Now your backtracking on your own post , what if the update makes its great your going to look an even bigger twat than you look now.
Phone has been barely out a couple of months
Click to expand...
Click to collapse
In no way did I backtrack. I can't be bothered to argue with you though. Bye!
tatwamasi said:
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
Click to expand...
Click to collapse
Let me know of a product that doesn't live up to what was promised. Oh and please explain your meaning of 'promised'
Can I be the ref here and step in with some points that can't really be denied.
1. Dust under screen: Unacceptable. Heard of quality control? Shoddy screen manufacture is fine, even expected in a handset from Tesco that costs £10. Not in the £400 HTC Android flagship.
2. Screen gap. Also unacceptable. I don't even need to explain why.
3. Early adoption = expect problems. I disagree. This is true in practice but not in principle. I didn't pay £400 to be a beta tester. If you can't get the tolerances/design/software sorted out for the first batch then don't sell any until you do.
I'll be the first to say that the Hero is one of the best handsets out there if not THE best, but these little manufacturing issues are a huge fail.
I feel your pain.
Since over a month I want to buy the HTC Hero. At different shops I checked about 7 or 8 devices - all had at list a single dust spot under the screen.
Completely agree with you, that is unacceptable. It doesn't take much in the manufacturing process to secure a dust-free environment.
So, as long as HTC is not able to provide a dust-free screen, I won't buy a HTC device.
I'll have another look at a new shipment when my dealer calls me. That will be it.
Dust under the screen is very irritating especially in bright daylight.
My eyes get fixated on it, can't help it! How much easer can life be for others who just don't care or just don't see it.
panmores said:
I feel your pain.
My eyes get fixated on it, can't help it! How much easer can life be for others who just don't care or just don't see it.
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Click to collapse
Well i have no dust under the screen. ( touch wood touch gold) . Maybe because the protective shield i applied on my screen goes slightly beyond the screen, thus covering the gaps and everthing. It is hardly noticable if u ask me.
deeren said:
Well i have no dust under the screen. ( touch wood touch gold) . Maybe because the protective shield i applied on my screen goes slightly beyond the screen, thus covering the gaps and everthing. It is hardly noticable if u ask me.
Click to expand...
Click to collapse
For most peoples' cases, the dust was there before they received the phone - i.e. during the manufacturing process. For me, the dust is not such a big deal as it's not causing any problems with my day-to-day usage. Only when the dust starts to cause dead pixels, will I worry. But for now, I'm loving my Hero (even more so, now with Paul's latest 1.4.1 custom ROM) to bits!
tatwamasi said:
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
Click to expand...
Click to collapse
lmao, spoken like a true sadass.
Fact is when a phone comes out for the first month it isn't really what anyone expects, phones are always hyped up to be more than they are, or how would they sell? Happened with the Touch HD, Touch Pro, Touch Diamond, Touch Pro 2, heck, it was even with the iPhone for much much longer till Apple pulled their finger out.
The recent update from MoDaCo (1.4.1) has vastly improved things, and this isn't even the official update and its only the 1st update.
This phone lives up to my expectations because I was on earth, not somewhere out there drifting in space.
There are still issues with the phone, but like with all custom roms, they address the problems. Thanks Paul and all the developers / users out here who are feeding back problems to HTC and then fixing them for us great owners.
Oh, back on Topic. I had one spec which only showed on startup, but its gone now so I guess it was just dust. I wasn't bothered though, couldn't tell it was there in use.
Oh come on, worst reception of any handset I've ever had (across 5 separate Heroes) and build quality standards through the floor are the hallmarks of the Hero in my experience.
That's not taking into account the software issues (which I could stomach knowing that there's an update on the way).
Sorry if those things are to be expected, it's just that I've never had so many issues with a handset, but apparently it's standard? Oh well, welcome to your world then, I guess I should expect nothing to work when I buy it and hope it gets sorted later. It's unfortunate that this has been my introduction it's just that previously, everything did just work! (With the exception of the crappy camera on my W960i, that was much better after the update).
I appreciate that people feel some kind of bizarre emotional attachment to their purchases but I don't get why they'd say "I happened to get a good one so it doesn't matter! You have no right to be disappointed" when the issues are real and out there.
Perhaps it was naive of me to expect my text messages to arrive, for video playback to work and for me to be able to make phone calls on my phone (especially when the same SIM delivers decent reception in the same spot in another phone) but it does significantly diminish the experience for me. Camera's better than I thought it'd be, I'll give it that.
Either way, I'm not crying about it and my comment was meant to be flippant. Allowing myself to see my phone as a piece of crap that isn't going to work properly has given me the opportunity to chill out about it and not get annoyed. It's just a phone, oh well. I was hoping it'd be able to replace my iPod but I guess it won't be able to.
And that is how I made peace with the Hero. With any luck the significant issues in software will be sorted in the update. Until they are, I don't think I could possibly recommend it though and right now, I think I should have got an iPhone. C'est la vie.
Was that spoken like a true Sadass? Hope you got a big laugh if so.
I had initial issues LED failure, but it has since been repaired and the video playback is poor.
Otherwise im loving it , great form factor/design balance between screensize and phone size.
internet is superb on the browser and tethered to my laptop,
phone calls and messaging/emails work great and im lovin the apps and market place.
Love the customisable 7 screens no lag that i have noticed.
Best phone i have ever had YES perfect NO but what is..... if the update improves the video i dont know how i could fault it right now
tatwamasi said:
Oh come on, worst reception of any handset I've ever had (across 5 separate Heroes) and build quality standards through the floor are the hallmarks of the Hero in my experience.
That's not taking into account the software issues (which I could stomach knowing that there's an update on the way).
Sorry if those things are to be expected, it's just that I've never had so many issues with a handset, but apparently it's standard? Oh well, welcome to your world then, I guess I should expect nothing to work when I buy it and hope it gets sorted later. It's unfortunate that this has been my introduction it's just that previously, everything did just work! (With the exception of the crappy camera on my W960i, that was much better after the update).
I appreciate that people feel some kind of bizarre emotional attachment to their purchases but I don't get why they'd say "I happened to get a good one so it doesn't matter! You have no right to be disappointed" when the issues are real and out there.
Perhaps it was naive of me to expect my text messages to arrive, for video playback to work and for me to be able to make phone calls on my phone (especially when the same SIM delivers decent reception in the same spot in another phone) but it does significantly diminish the experience for me. Camera's better than I thought it'd be, I'll give it that.
Either way, I'm not crying about it and my comment was meant to be flippant. Allowing myself to see my phone as a piece of crap that isn't going to work properly has given me the opportunity to chill out about it and not get annoyed. It's just a phone, oh well. I was hoping it'd be able to replace my iPod but I guess it won't be able to.
And that is how I made peace with the Hero. With any luck the significant issues in software will be sorted in the update. Until they are, I don't think I could possibly recommend it though and right now, I think I should have got an iPhone. C'est la vie.
Was that spoken like a true Sadass? Hope you got a big laugh if so.
Click to expand...
Click to collapse
Hold my hands up on that one, I thought you were only talking about software issues, not hardware, so I apologise.
I completely understand where you are coming from regarding hardware, seems HTC have had issues on a couple of their latest phones, Diamond 2, Pro 2.
I had a Touch Pro 2 and after the 5th, I gave up and got a refund. The hinges were loose, faulty, slack. The screen had actual dead pixels. Keyboards faulty. Screen loose.
Other than moving back to my Touch HD which was perfect in every way (after having custom rom made, and it really needed Windows Mobile 7 to make it perfect), I thought the Hero was the next step.
Hardware wise, for me, it is. It is perfectly built, feels solid in my hand, screen nice and clear, reception perfect for me (same as all other HTC devices I've had and my iPhone 3g).
I know some people have had major issues with phones and the majority seem to be the people with Orange's Graphite branded phones, gaps in screens, poor reception etc and it must be certain production lines causing the issue.
Hopefully more roms coming out will make the software spot on, but as for hardware, they all need sending back as £400 is a lot for a phone, like I said about the Touch Pro 2, when your paying that much for a phone you expect it to be perfect (hardware).
Aside from the hardware, there is so much achieved in this latest update from MoDaCo (1.5) and more and more software on the Market everyday, software will be 110% in the near future.
Hope your hardware issues get sorted, send it back!!

[Q] Did you have to replace your NookColor due to quality problems ?

I'm more and more concerned about the quality of the NookColor due to countless complaints about the display and charging issues.
I have NC on order and it makes me nerves since I'm not located in US
Did you have to replace your NookColor ?
PLEASE PEOPLE VOTE, even if you have nothing to say to get large sample of users to see if this is real problem
THANKS
107 votes now and about 30% failure rate is very bad Looks like it is not unusual to return the device several times. Shame on the manufacturer to have this kind of quality control!
Yes, I had to replace my NC (Christmas gift) within the first 2 days. However, it was due to a sound issue - also discussed on several websites - and it couldn't have been an easier process. My local B&N said that of the hundreds of NCs they'd sold, mine was only the 2nd exchanged. I think that's a pretty safe ratio. My new one has had no quality issues at all. Given that I've had to replace PCs, smartphones and other electronics for quality issues, this doesn't seem too out of the norm.
I've had to replace mine as well. First due to sound issues. Now the piece of plastic around the "N" button isn't completely flush with the screen. I'm not taking it back for that reason because the rest of the hardware is fine. I do, however, have to get a new NC cable since the one i have now won't charge my NC. If it's not one thing, it's another.
Had to replace mine too, xmas gift, due to screen quality. There was a lot of light leaking along the bottom edge and a dead pixel. Super fast and easy, even transfered the extended warranty right over to the new serial. New NC is perfect so far.
Those with sound issues what were your symptoms?
Mine's been great. I certainly wouldn't discourage anyone from buying.... I'm not discounting the issues people have had (multiple returns is certainly eyebrow-raising), but I'm sure for every problem you hear about on the forums, there are many with no problems that you just don't hear about.
Mine has been great, aside from one dead pixel. Can't even notice it for the most part, especially since adding one of the anti-glare screen covers.
Sent from my LogicPD Zoom2 using XDA App
I just replaced mine today for sound issues!! Every time it would hibernate I would lose all sounds and the only way to get them back was to reboot.
Not an issue in sight. No screen problems. No sound issues. My biggest complaint is no bluetooth.
Sent from my NC 1.0.1 AN2.12.18
Thanks for all replies folks!
I feel better now
It will be interesting to see more votes in couple days.
No problems at all here 3 weeks in. I visit the B&N forums somewhat frequently and never heard of the sound problem before reading this thread.
My biggest problem is reboots after rooting.
First one dust under screen, dead pixel dead center.
Second one dead pixel lower right corner.
If you look at various sites, you will realize that there really is a quality problem that seems to be more centralized to screen issues/plastic noise.
Also realize that most of the issues are not major hardware failures but simple flaws.
Another thing to notice is that people are willing to exchange multiple times in efforts to find a keeper because the unit is just that good.
3rd one is on it's way! 1st & 2nd one had display issues...!!! Stupid me bought it online & as a bonus, it can't be exchanged in local B&N shops...
Yep ... 5 times. 6th (current) one is great, first 5 all had dead pixels.
I suppose it does say something about how awesome I find the device (once rooted), for me to go through that much trouble driving around getting it replaced ...
Got mine on release day and have had -0- problems ... got a second one a week b4 Christmas and it also was 'perfect' .. no performance or plastic problems ... live in a 'low demand' area I think and perhaps B&N is 'reprocessing' some of the returns that then get shipped to high demand area? Or maybe it's just luck of the draw ... anyway am really pleased with the two I have ...
3 weeks of hard use and no problems, but not rooted. yet.....
My front Bezel starting becoming unstuck at day 12 of the 14 day return period. It was showing the stretching glue on the left side that creaked. I noticed it warping and looked at it in landscape mode from the top.. Surprise!
-CC
Ok, I am B&N is sending my 3rd replacement. (Not Rooted!)
1st one would not boot/reset after plugging it in to recharge.
2nd one reboots and reloads on its own. Called tech. support and had me do a factory reset but the next day did the same thing but came up with an install failure.
My cousin bought one on release date and had no problems with her's.
My first one(Tursday) came OOB with a borked USB port on the NC. I managed to get the cable inserted twice on Thursday(almost took it back the first time that I plugged it in but the cable finally went in as I was about to give up). The next morning no amount fiddling would get the connector to insert properly.
Had a horrible time exchanging it. The idiot at the register kept trying to tell me that it was "fine" and that was how it was "supposed to be" until I made him hook up the power adapter, point out no LED, took it over to the demo unit and demonstrated there, got them to get their charger out try it in the obviously defective one and couldn't insert that cable either. Finally they gave in and deigned to exchange it. After all of that I had decided to check the exchanges connector right then and there, and lo and behold it was just like the demo unit and obvious VERY clearly inserting unlike the defective unit.
B&N have crappy QA, cs, and sales. No wonder they're in trouble... I think that if anything crops up w/this one before my 14d are up its going back permanently. I probably should've bought it from the Worst Buy literally across the street or Walmart for better cs alone.
Who is manufacturing the NC for B&N ?
lifeisfun said:
Who is manufacturing the NC for B&N ?
Click to expand...
Click to collapse
IIRC correctly , the hardware is by Inventec (Taiwan). As far as problems, none... nada... zero... zilch with mine, nor have I had problems with either of the "classic" Nook ereaders that we have.

[Q] Problems occurring in batches?

After reading all of the crappy review for the transformer, it looks as if 50% are happy 50% are not.
I am wondering if the problems are occurring in batches because I just ordered mine from American TV and it will probably be here tomorrow or the next day.
A lot of the problems I have found are from the batches that have already been purchased and I don't know what to think.
Two things:
When asus was first bringing these to market, it could the problems are coming from they just naturally skimped on manufacturing quality because they are so damn cheap. Or they had a bad batch to get them to market quickly.
Asus could also just had normal manufacturing quality before and NOW since there is a high demand, newer units may experience worse manufacturing quality. Or they could be better because they knew of the problems.
Hope its not too confusing, what do you guys think? Newer units = worse quality? Older Units = better than newer?
i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).
slowhatch said:
i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).
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Click to collapse
Definitely have to agree. My guess they are the same and it is so difficult for Asus to actually respond to problems and transfer a fix to the manufacturing of the units. The only real thing I am worried about is the light bleed/dead pixels.
Moreover, the problem seems to be 50-50 and my estimate came from the assumption that there is manufacturing quality loss through increase production speed to meet the high demand. I tend to believe this because of the poor quality control. I am assuming (after reading the post about the guy receiving a 2.2 model) is that they do perform screen quality checks, to a certain extent. Some may have just slipped out.
Lets just hope we get a solid model.
I tend to side with the second poster...it's all about quality control....how many get out the door without their defects being noticed OR....being flagged as a defect.
I've worked around assembly lines all of my life...25+ years and I can understand some defects got through unnoticed....but the question is: when were they noticed and what steps were taken to prevent the same issue from occurring again?
And the second point is valid also....speed equals a mindset of "this one little corner-cutting decision won't make that big a deal in the long run...."
Unfortunately, rushing things to market to fill orders at a breakneck pace means that issues are more likely to get by...that's a fact of life.
When cash is on the line...decisions get made that might not otherwise gotten made.
I hope mine comes today without the glaring errors that I've seen here...crossing my fingers...
My only real complaint is the light bleed. I know it isn't the only device that's had this problem. I remember when I was reading the Evo 4G forums it had a similar problem when it first came out and recently the iPad2 had light bleed issues too.
The light bleed isn't a huge deal, but it is distracting while watching certain tv shows and movies imo.
I've had 3, first one was the very first batch in the UK, arrived mid April or thereabouts. The next one was around the end of April and the the latest one I received around the 6th of May.
1) Mid April
Some lightbleed on 3 of 4 edges. Perfect screen in terms of pixels. Imbalanced speakers. No sleep of death in 2 weeks or so. No gap in glass.
2) End April
Terrible lightbleed. 14+ stuck pixels (I gave up counting). I think the speakers were imbalanced too. No sleep of death, but only used it for a few minutes. No gap in glass was noticed.
3) Start of May
Some lightbleed, probably akin to 1. Around 8 or so stuck pixels, seen on black screen. Perfectly balanced speakers. Had 1 incident of the sleep of death within 5 days. Glass does not fit perfectly on left hand side (gap of 1-2mm allowing dust inside and glass to be lifted by nail)
Had I known what would happen I would now gladly stick with the first! So, from this small sample it seems that in my case the earlier devices were better in some ways but not in others. We'd have to have a huge sample to be able to answer definitively. I still love the tablet though.
I have a first US batch version and it's fine.
This is why I just ordered the Acer. I got mine and had some light bleed. It got worse. The creaking got worse. Now there is a small piece of dust under the screen. It is not very noticeable except on white background but it worries me that in 6 days of ownership it is getting worse. I now see a dust spec under the camera glass.
The edges of all the ports are razor sharp and can take off skin.
I love the weight the price and the ups screen but the build quality is very disappointing. If it was only the light bleed from day one I would keep but I can't handle how much more has happened in 1 week of ownership.
I got a 32 DB Livonia using coupons from staples for only 40 dollars more than a 16gb Asus cost me. The screen in store was quite good. The build quality seemed much better and despite the added weight it seemed more comfortable. To hold given the curved shape. If availability were better maybe I would exchange my Asus but no stock around.
in the end I might just opt for the new galaxy tab as it seems to be most like the load in size and weight.
Sent from my Transformer TF101 using Tapatalk
Just received
I just got the TF in the mail today. It is nice.. but there are some drawbacks from the xoom that I miss.
Xoom felt nicer in my hand and had that led notification. But the screen on the TF is WAAY better.
I do have light bleed in small sections, not terribly noticeable. Speakers are fine. no dead pixels, yet. not really a creaky sound, just when I press harder than normal on the screen. No glass misaligned. I will seal up the beast with a vinyl cover. Screen is responsive, no probs yet.
A bit disappointed
I received my TF this Thursday and was so very happy. After unwrapping it I pressed the power button and I got nothing. I thought OMG it's not working. Then I thought, maybe they didn't have time to charge the battery. So I charged it. I checked on in within a hour and pressed the button and it came on. I began to play with it and realized that after the TF wasn't in use for more than 5 mins the power button whenever pressed didn't wake the TF up... SO i pressed and pressed.. nothing.. so I waited about 30 sec after a press of the button and it came on.. After going thur this over and over I figured it was a defect and I RMA'ed it. I'm hoping that they didn't just push out a product that will have a lot of issues...
Here's my two cents:
Got my TF from Fry's in LA on May 5th. 32GB don't know manf date.
For light bleed - minimal sround the left lower edge and upper right edge. Dark room, bright up full, about a 1mm bleed - very slight and almost unnoticible.
Running latest update with no issues, just updated again today with no issues.
Sometimes after a long sleep it won't power back up with the power button, so I press the vol down and pwr at the same time (shut down) and it shuts down and restarts fine...Seems a sw glitch.
Other than that it's an awesome machine!
Dock - arrived on the 12th. charged up fine, docked fine, no mouse, brick or other issues other than the backspace key is touchy (actually not touchy -takes some effort), but all other keys work well. I think I'll RMA it later depending on how many show in production (I can live with this for now).
Case - had to cut a small hole in bottom to allow charging while case is closed. Otherwise great.
I hope this helps.
BTW, I don't follow these threads too much, so if you need something please PM me.
I feel like I've said this before, but I'm honestly surprised to hear of all of these issues. Mine doesn't seem to have any of them. No gaps around the screen, the glass fits perfectly, the casing for the tablet seems sturdy and doesn't budge at all. There's very little noticeable light bleed, if any. I've never had anything like a "Sleep of Death". I couldn't be happier with the quality of this beast.
EDIT: I should mention I have a 32GB version that I purchased from TigerDirect on Wednesday, got it this past Thursday.
My tablet and dock were among the older units. I had only one instance of SOD and the green screen with the camera issue which has been fixed via firmware update.
The tablet itself appears to be of high build quality,the bezel is secure, no gaps around the screen seal, no dust,no dead pixels,very minimal light bleed that I had to actively look for.
no problems to speak of
eGoing on 2 weeks ownership using various each day.
The only thing a few times I've come back to an unresponsive unit. Then I just held power button down 10 seconds and then rebooted. I take that with a grain of salt.
But. I am not going to update software for another week or so. Until I read more positive reviews
Many problems with mine
I ordered mine from The Best Buy batch on May 22nd, and it came with a not-smooth not-particularly-responsive screen; it then got two light leak spots, the clock disappeared from the menu bar once, and it bricked when I ran the 3.1 update. I sent it back, but I wonder, are the screens really not as smooth or responsive as the Xoom or Acer A500?

[POOL] How is your Nexus 7? Flawless?

Please vote and let us know about your N7 and where did you buy it.
This pool could give us clue about the build quality and help people to make buying decision.
So, again, if you own or owned one, please vote.
Thanks.
Things I noticed about my Nexus 7 in the first night with it:
1) Right audio output is dead. 3 headphones pushed in all the way. This in the end is why I'm getting a replacement.
Other minor issues:
2) Touch seems flaky. A single touch-drag will glitch into two touches every now and then. I noticed this when browsing it will suddenly zoom instead of scroll. I also see it in Swype where it will drop in the middle of a long word, really annoying. There are other glitches that I can bring out with multi-touch in a test program but I don't think they are significant comapred to the ones I can actually notice causing problems while using it. All I know is that the touchscreen performance of my SGS is pretty much flawless (one of the reasons I bought it over the Desire) and the N7 unit I have now is far from it and it shows in some pretty annoying ways.
Is this systemic or a random defect? Hardware or software fix? Who knows, but from what I have heard and know these digitizers are discrete units that report touch locations and can't be fixed in software. Worth returning the device over? Maybe, but sadly I think it might mean bailing on the device completely as it could be unfixable.
3) Orientation sensor is off by about 4 and 6 degrees in X and Y directions. Sucks to play a game and have a tilt offset, and probably screws with auto-rotate a bit too. This seems like it could be calibrated out easily but this functionality, if it exists, is not readily apparent. Wonder if this is caused by UPS or whoever tossing the boxes around. My SGS was off about 4 degrees after a drop, but there was a command line calibration for it (also in the menu in 2.3, but I got lucky when they repaired the faulty internal SD it went away, probably on the same board as flash that was replaced).
4) Screen raised up on the left side. This is first thing I noticed because I looked for it first. I could probably live with it or try the washer fix if it weren't for the audio jack problem. It doesn't make any creaky noises or anything.
The screen as far as display looks quite good. Even blacks with no backlight bleed or dead pixels. My concern is that my replacement unit will have a worse problems with the display than this one, then I'll end up riding the replacement train for another pass like so many other folks. I might just ask a Google rep straight up if it would be better to wait a few months. I was prepared to do this for minor problems but the broken audio jack is pretty major.

S6 Edge, problems & issues List

Personally I'm on my 7th device and finally have one that I'm accepting. The local ATT warranty store manager himself went through 5 phones before he found one he kept. The phone itself is great on paper and performance is top notch. I just wish Samsung paid a little more attention to QA standards and tested the phone more thoroughly before releasing it. At this point if you have a phone that is hardware defect free, one can only hope software issues will be resolved in future OTA's. I have contacted my carrier and Samsung and they are now aware of the issues. However I urge you all to call and let your carrier know of any problems b/c the only way Samsung will resolve these is if the carriers get enough feedback to contact Samsung direct.
This is the list I have experienced and some I'm aware off. Feel free to add to the list.
::::::::Hardware:::::::
Screen- bubble under lens
- dimples and ripples under lens
- scratches on lens surface
- scratch under lens
- hue tone near bottom is more pink
Home Button- recessed on one side (2 of them were almost flat on right side and raised on left)
Back button - stops working
Heat - I would not consider this a problem, I only charge at 1/2xC or less, in my experience heat is perfectly normal on Li batteries during discharge and charge.
::::::::Software::::::::
Email Notification - Audible push email notifications don't come through after phone has been unused for 10 mins or longer on mobile network (lots of threads created on this)
Exchange emails - EAS emails get deleted as soon as it shows up in the client
OTA Update - Phone would not OTA update OE2 - soft, hard resets, clear cache made no difference
Memory management issues - Tmobile/Sprint phones
Screen rotation - out the box screen rotation did not work, *#0*# gyro test indicates fault
Reboot Cycle - out the box phone would just continuously to reboot
Carrier Options - Some carriers like ATT have removed some basic options and features other carriers allow: Calendar option to lock screen with power button on att phones is inclusive with immediate lock. Smart Manager, Download booster.
i feell bad for you
mine is fine .. at least for me.
auto brightness issue..
Krestic said:
auto brightness issue..
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Thanks i forgot to add that, very odd how some of these phones have issues and some don't, I can understand HW QA issues but software when they all get the same FW is byond me
On a G925I device running firmware AOD3, I experienced a much worse issue with brightness whereby when auto-brightness is off, the screen wouldn't dim before timing out (actually it would dim, but maybe only like 1%). Very annoying when you're reading some text and the screen just turns off without warning! I've upgraded to AOE3, and now I only have the auto-brightness issue mentioned above.
My first Edge functioned flawlessly, but had a spec of dust under the screen. No other problems whatsoever. My second Edge seems to be great so far.
Synyster06Gates said:
My first Edge functioned flawlessly, but had a spec of dust under the screen. No other problems whatsoever. My second Edge seems to be great so far.
Click to expand...
Click to collapse
It is a hit or miss, that is bad QA and Samsung needs to tighten up their standards if they want to keep up with the big boys.
arf8 said:
It is a hit or miss, that is bad QA and Samsung needs to tighten up their standards if they want to keep up with the big boys.
Click to expand...
Click to collapse
Sad thing is... they ARE the big boys. I had two OnePlus Ones that were fantastic out of the box. My first S6 (regular) had defective hardware/software that I couldn't fix, second S6 (edge) had dust under the screen. On my third device I think I've finally got a good one. If a small company like OnePlus can get a phone with amazing specs (at its time) for under half the cost of Samsung AND still have decent QC, Samsung can too. They just aren't doing their job.
I agree their quality control is horribly lacking with the S6. This is my first android phone, I'm a long time blackberry user, never been a fan of apple for various reasons i won't get into but everyone is going to compare their quality to iOverpaid phones which sadly is a benchmark in the industry these days. The lack of QC/QA is pathetic at best. Even worse is their customer service when a member here sent in his phone for repair he got the phone back with dust under the screen. I realize mfg of this phone is very difficult and it is probably easier to replace than repair but there is no excuse when you pay for a flagship one that is about $1k to have these many hardware issues, software is a different story and more acceptable but hardware is inexcusable. I spent too many weeks and days of my life dealing with this issue, I was at the point on this 7th phone if it did not work I was going back to blackberry and staying forever.
3th S6 edge for me.
1st: after one hard drop, I've pretend to try returning it by pretending a problem with dead pixel... And got a fresh one
2nd: strange home button: raised on the left, bubble under the screen ( barely unnoticeable ) plus, it's no big deal, but this one was unable to reach 66k on antutu.
3nd: perfect! Easily reach 72k on antutu
you got a dead pixel after you dropped it? and the phone showed no sign of visible damage outside?
I don't run benchmarks on phones, and even the ones on PC you have to take with a grain of salt. But it is odd the performance was so far off assuming all is equal?
Some times rotation dosn't work in gallery...but i think cause is rom modded...
You can't fault the mfg for non oem ROM issues but there have been phones out the box with rotation issues for sure
Noticed this last night : light bleed at the edge when the capacitve keys are on.
I think it's a defect. Anyone else have this ?
I had that on one unit but it was very minor and again it is a mfg and quality issue.

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