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Hi again!
I ordered the Dev Phone 1 the 16th of Dec through Google as a Google Developer. It still hasnt been shipped which kinda sucks, as I need it before the coming Friday :/
Anyone ordered theirs recently? Been trying to call them, but they are always closed (Leads me to believe they are not working these days)
I ordered mine on 26 dec. Fedex picked it up on 29 dec and right now its on the way. Have you tried emailing them? Some of their departments might be closed because of the holidays.
No worries: I have ordered mine from Germany on 11th (I think) and it came on 18th before midday ... shipment notification with UPS tracking number came same afternoon! ;-) Yours may be on the way as well.
I actually had to call them. The nice girl on the other line said the system must have "dropped" my order.
But she was able to sort it out and the device was shipped a day later. They even shipped it using the 2 Day Express thingy because I said I'd need to have it before christmas (someone brought it to germany for me) without any extra charges
I ordered on the 9th and received it on the 23rd. Terrible ordering/shipping system.
rb2k said:
I actually had to call them. The nice girl on the other line said the system must have "dropped" my order.
But she was able to sort it out and the device was shipped a day later. They even shipped it using the 2 Day Express thingy because I said I'd need to have it before christmas (someone brought it to germany for me) without any extra charges
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may i ask what number you called? ive been looking for a number for them to ask them a few questions before i register and order the ADP1 and haven't had any luck finding one
Their ordering system is HORRID... but it gets it done. When I ordered it, it never reported that the order was in the system, or even valid. The only confirmation I was able to obtain was the receipt it generated when I initially completed the order, (I printed it, thankfully) after that, the website never once reported that I had a valid and active order. Their support side was also minimum, only very shortly replying that the order was still valid and that it would be shipping soon and providing a link to the confirmation number, after much some prod'ing. The irony is that the automated system only confirmed that the phone had shipped and provided the automated confirmation of the order, the day the phone actually arrived at it's destination!
Thankfully the phone arrived well packaged and ontime without problems, and in a fairly sturdy box that withstood some damage on the exterior but nothing on the interior!
Meeker
I just got a replacement G2 from UPS this morning. Hopefully to address my random reboot issue and random signal flakiness. Really I just wanted to see if the new unit had a different part number (as in newer hardware revision). I hadn't seen any posts with part numbers listed from their phones. The part number is located under the battery, btw.
The old phone (recieved Sept 29th - pre order):
P/N: 99HLW021-00 XE
S/N: HT09NR21XXXX
The new phone (got it this morning Oct 28th):
P/N: 99HLW021-01 A
S/N: HT0A4R21XXXX
Maybe that last "01" is a revision number?? It looks to me the replacement I recieved is BRAND NEW, not a refurb. At least it appears that way. I think it would be pretty hard to reinstall those plastic pieces between the screen and keyboard, on the keyboard itself, and on the screen that come when it ships new. Of course they stripped it of the battery and back cover.
My old hinge was very tight, and this was also appears to be tight. Although it may have a little less wobble to it. I need to reload all my stuff and give it a test run.
I'll report back on any differences I note.
I see you're in the same area as me, I was wondering what kind of speeds have you gotten around both St.Pete and Tampa. I can't seem to get anything better than 4 mbps at most for download.
pak256 said:
I see you're in the same area as me, I was wondering what kind of speeds have you gotten around both St.Pete and Tampa. I can't seem to get anything better than 4 mbps at most for download.
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I'm getting around 3-4Mbps d/l most of the time. I've seen as high as 9Mbps near my job, though. Icot area off of Ulmerton.
Make sure you check your part number when you get a chance and vote in the poll at the top. I'm curious about this part number revision thing.
99HLW021-00 from pre-order. Thinking about getting it switched out if there is a new revision out. My hinge is very loose but no reboot issues.
mayurolla said:
99HLW021-00 from pre-order. Thinking about getting it switched out if there is a new revision out. My hinge is very loose but no reboot issues.
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I haven't even powered up my new one yet. I just put on my screen protector and I'm letting it dry thoroughly before powering it back up. I'll probably wait to mess with it tonight when I'm at work.
I actually have 2 -00's so if anyone wants to change the poll? My wife's was received 2 days ago brand new in box from Asurion. Both have tight and identical hinges and no issues. Mine is 2 weeks old.
just received my replacement order yesterday from preorder and they both have P/N: 99HLW021-00 XE.
but this hinge seems to be tighter than the first one. but i am sure it will get loose over time. It seems i get worst signal than the first one. still no 3G in my house with G2. I get it all day with my Blackberry 9700...*sigh may have to sell the G2 and get the new 9780
Anyone getting the replacements getting a brand new in box phone? Cause I am going to demand that I think when I call about my phone...
yes mine was brand new sealed up. Came out of Colorado warehouse. I live in MA. I was still within my buyers remorse period.
if you go it from a store just go back to them and get a exchange
fryrice8850 said:
yes mine was brand new sealed up. Came out of Colorado warehouse. I live in MA. I was still within my buyers remorse period.
if you go it from a store just go back to them and get a exchange
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nope mine was from the mail... so I am going to get screwed once again by CS sending me a referbed one.... I have the extended warranty on the thing too... ugh...
fryrice8850 said:
yes mine was brand new sealed up. Came out of Colorado warehouse. I live in MA. I was still within my buyers remorse period.
if you go it from a store just go back to them and get a exchange
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they gave you a brand new box is because ur still under the 14 days grace period. After the 14 days grace period, most replacement handset are just the phone itself no back cover or the battery.
scottch699 said:
nope mine was from the mail... so I am going to get screwed once again by CS sending me a referbed one.... I have the extended warranty on the thing too... ugh...
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i was talking to a rep they did tell me that the phone is so new there isn't any referb phone to give out. my issue was cuz i work for tmo i can't return my phone so i can only get exchanges...
i really wish i didnt get the g2...so many issues with it. hoping to get the Blackberry 9780
fryrice8850 said:
i was talking to a rep they did tell me that the phone is so new there isn't any referb phone to give out. my issue was cuz i work for tmo i can't return my phone so i can only get exchanges...
i really wish i didnt get the g2...so many issues with it. hoping to get the Blackberry 9780
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Sorry to hear that
sorry for getting off topic but do u guys know how to fix when sending an mms issue where the signal gets dropped and comes back up
how much crap did they put you through (testing of the device) before they agreed to send you a replacement?
same 00 xe is my part number, and I got it on Pre-Order.
scottch699 said:
how much crap did they put you through (testing of the device) before they agreed to send you a replacement?
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advise technical support you have perform multiple master reset on the phone and you receive random reboots
I got mine from the T-mobile store yesterday. I am taking it back today. Floppy hinge, won't even connect to edge where I used to get 3G with my G1. I really like the phone but until a radio update and new hinge I will go back to my G1. Or wait till next week and try the my touch.
i picked mine up a week ago in fort lauderdale, part# 99hlw021-00 xf
I also received a replacement today with P/N: 99HLW021-01 A. It was a brand new phone. Maybe it is a new batch because I ordered a replacement last thursday and it took a week to get here, normally it only takes 2 days. I am located in NYC. I noticed that the new phone has a different color in the back. My original has like a brownish color and the new one is grey. Also the Hinge feels sturdier when is closed and when is open as well. I will take a picture of the both phones so you guys can see what i am talking about the colors
Here's my experience with Samsung repair center.
I called Samsung April 21 cuz my Nexus S's rear speaker went out.
They said they were going to email me a UPS shipping label. Waited all day nothing.
Called back April 22 and told them I received nothing. She tried sending it 3 times to me while I was on the phone with her to my Gmail account. 10 minutes later, they all showed up (the 3 she sent me, not the first one on April 21).
Like HTC, they only require you to send in the phone bare. No battery, no battery cover. Just the phone naked. I left my screen protector on it.
Packed it up, dropped it off at the local UPS Store the same day (April 22 a Friday). It was shipped via UPS Ground. I'm in Southern California, the Samsung Repair Center is in Plano, Texas. They received it April 27 (Wednesday). An email was automatically sent to me saying they received it, and a URL to the Samsung website where I can check the status of my repair. It has information such as Expected Repair Date, Ship Date, Message From Samsung, etc...
Checking the website everyday, and on Friday April 29, it showed "Completion Date" as that day. I wait till Sunday for tracking number of shipment back to me, but nothing, so I called them and the person said/guessed that because the phone was finished on a Friday, that it was just sitting there because the repair center is closed Sat & Sun and to expect it to ship Monday.
Come Monday, still nothing. Not til Wednesday May 4th did it ship. Then it finally arrived today Monday May 9..... at 8pm (Gawd I hate UPS).
The Nexus S came back in a normal brown carboard box. Inside was a padded UPS envelope. Opened that and it was a black Samsung Galaxy S box. (LOL) and finally inside that in shrinkwrap was my Nexus S.
I put my battery and SIM back on and put the battery cover on..... it didn't fit right.
I look on the bottom (near USB port) where it wouldn't snap in and saw that the front lip/edge was popping out where the USB is at that seem. I squeezed it really hard and it snapped in and was able to put the battery cover on. Now when I squeeze the plastic lip under the Menu soft key, I hear it squeak, and only that area.
Regarding the website tracking info, the only thing that was filled out was ticket number, status, service request date, shipping carrier, completed date, and both tracking numbers. Everything else was blank.
Samsung was pretty quick (3 days) to fix it, but damn UPS Ground is soooo slow. Would have been great if Samsung offered a Advanced Repair Exchange like HTC does. 22 days without the Nexus S... had to use a MyTouch 3G as backup! ugh. Also would have liked a better QA on the repair, the bottom of phone not all the way closed correctly ugh.
I think you need to correct your dates there - not sure how you could have sent it in April 22nd and got it back April 9th.
VAgathon said:
I think you need to correct your dates there - not sure how you could have sent it in April 22nd and got it back April 9th.
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Thanks. Fixed.
Sent from my Nexus S using XDA Premium App
How much did u pay or was it free of charge
Also more like 18 days, including shipping. Plus I am sure if you pay extra for it, they will do expedited shipping.
That kind of scares me, I just sent mine in for repair. Did you encounter any inflicted scratches or worn screws after your repair? You should tell them about the battery cover issue. UPS is balls when it comes to shipping across states.
pkilla said:
How much did u pay or was it free of charge
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It was free.
peeturr said:
That kind of scares me, I just sent mine in for repair. Did you encounter any inflicted scratches or worn screws after your repair? You should tell them about the battery cover issue. UPS is balls when it comes to shipping across states.
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That's why I left my screen protector on it just in case. No worn screws that I've noticed.
tekkitan said:
Also more like 18 days, including shipping. Plus I am sure if you pay extra for it, they will do expedited shipping.
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no they wont they sent me ground shipping label. I called and asked for next day they said they couldn't
i didn't use i went to UPS and did 2nd day they still did ground when they sent back
My experience was good they fixed my chipped glass on top right corner of my screen without replacing the the whole screen assembly including the OLED took little under 20 days becasue i sent back so quickly
demo23019 said:
no they wont they sent me ground shipping label. I called and asked for next day they said they couldn't
i didn't use i went to UPS and did 2nd day they still did ground when they sent back
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Also when I didn't receive a shipping label and when I called the next day for the lady to give me another one and it didn't work, I asked if I could just send it to them myself, and she said yes.
So you can ship it yourself however fast you want, but the free return shipping will be UPS Ground by them.
nxt said:
the bottom of phone not all the way closed correctly ugh.
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that's funny...well not really
i had same problem when i got mine back...luckily i just put pressure and snapped back in
NEXUS S rear loud speaker finally for sale
i looked around for a nexus s rear speaker module and was unsuccessful, then i asked someone selling other nexus s parts if they can get it, they can and did , now its available on ebay
item # 170664696786
title is
F7 Speaker Flex Cable For Samsung i9020 Google Nexus S
if you want to search for it that way
Hey all, this is for those who had a defect with their first Nexus 4, and had to call Play Support and request a new one.
When you call in, you place the order while on the phone, they e-mail you while on the phone. How many days between that and actually receiving a notice that Google is shipping it out?
I placed a replacement order 4 days ago and have heard nothing since..
Just curious, and also might help others that are curious, thanks!
Considering that 4 days ago was a weekend, and they won't ship anything on weekends + 2-3 Business days to process your order, you will probably get shipping details on the 6th or 7th (could be tomorrow.)
And I don't think the DC knows whether your order was for a replacement or not since you had to order the replacement from the play store, so it might get shuffled behind those that have place orders ahead of you.
I was going to process a replacement (RMA/Shipping Label email is sitting unread in my Inbox); but decided to wait to see if others are experiencing the problem first. To find out its a mass issue or just related to my device.
I placed an order for an RMA unit Thursday night after calling Google and having the RMA link emailed to me. I received an email the following morning with a notice that the replacement phone had shipped and a tracking number was provided. The UPS tracking page just displayed a yellow box that says "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
I just checked again and the yellow box with the above message is still there. I'm thinking that the tracking number should have updated information by Friday. Ideally, I'd like to have the new phone by then but at this rate I'll just be happy to have it by this time next week.
I ordered the replacement and received it 5 days later. Unluckily, I got a defected replacement and I have to called CSR again. Ordered 2nd replacement on Dec 2 and still waiting for taking number.
What email did you guys first get? The RMA email?
I placed one today and have only gotten an RMA email, nothing about a new phone being shipped...
They state it will be here 3-5 days, I leave the country saturday so I may be out of luck..
---------- Post added at 03:26 PM ---------- Previous post was at 03:23 PM ----------
sn0warmy said:
I placed an order for an RMA unit Thursday night after calling Google and having the RMA link emailed to me. I received an email the following morning with a notice that the replacement phone had shipped and a tracking number was provided. The UPS tracking page just displayed a yellow box that says "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
I just checked again and the yellow box with the above message is still there. I'm thinking that the tracking number should have updated information by Friday. Ideally, I'd like to have the new phone by then but at this rate I'll just be happy to have it by this time next week.
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What shipping method did they use? Can you tell based on the tracking number
Ordered a replacement on Nov 28, 2012 4:20:48 PM PST
Received the RMA email.
Order confirmation email said Estimated Ship:Less than one week
No shippnig/tracking number email yet
ntt1409 said:
I ordered the replacement and received it 5 days later. Unluckily, I got a defected replacement and I have to called CSR again. Ordered 2nd replacement on Dec 2 and still waiting for taking number.
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Unfortunately, I'm already expecting the RMA unit to be defective as well. The more I read the more it appears these phones all seem to have at least 1 thing wrong with them.
jmejiaa said:
What email did you guys first get? The RMA email?
I placed one today and have only gotten an RMA email, nothing about a new phone being shipped...
They state it will be here 3-5 days, I leave the country saturday so I may be out of luck..
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Yeah, I'd be amazed if you receive the phone by Friday. I ordered my RMA unit last Thursday and don't even expect to receive it till next week.
sn0warmy said:
Unfortunately, I'm already expecting the RMA unit to be defective as well. The more I read the more it appears these phones all seem to have at least 1 thing wrong with them.
Yeah, I'd be amazed if you receive the phone by Friday. I ordered my RMA unit last Thursday and don't even expect to receive it till next week.
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Oh well, I may have to keep both and sell the extra when I get back then.
I'm sure the speaker noise will be there in the replacement...
So where do they pull these replacement orders from? Do they have a stash of Nexus 4's solely just for replacements separate from the regular orders?
And what's the guarantee the replacement unit won't be of the same "batch" and have the same issues?
Just curious because my earpiece is buzzing and I'm not sure if I should bother exchanging or not... You also lose out on the screen protector and have to get a new one.
---------- Post added at 07:35 AM ---------- Previous post was at 07:33 AM ----------
jmejiaa said:
Oh well, I may have to keep both and sell the extra when I get back then.
I'm sure the speaker noise will be there in the replacement...
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If you decide to keep both, will they add shipping and tax to the AUTH charge? Because if not, isn't this a sneaky way of getting a 2nd Nexus 4 for cheaper? Or likewise, a Nexus 4 way earlier than folks ordering normally?
Got mine in 5 days after ordering a replacement
Sent from my Nexus 4 using Tapatalk 2
Called on the 28th got confirmation on same day with all the links got shipping notification on the 30th, received it Tuesday the 4th very positive expirence.
also i sent a support thingy via the website didn't hear anything for 24hours so i just called and got everything instantly. so yeah if you need to RMA and want it fast just call and do it on the phone with the rep
called the night of 29th for RMA, got confirmation e-mail right away, but nothing since then....called google on 3rd and 4th dec, apparently it's still being processed...go figure. Not too happy right now.
zealtor said:
called the night of 29th for RMA, got confirmation e-mail right away, but nothing since then....called google on 3rd and 4th dec, apparently it's still being processed...go figure. Not too happy right now.
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We are in the same boat.
Ordered the night of 28th, got RMA and order confirmation email. No shipping email yet. I would like to receive the replacement asap since I have to return the device in 21 days. On the other hand, there is a chance that the replacement might be from a newer batch so I don't mind waiting.
onthecouchagain said:
So where do they pull these replacement orders from? Do they have a stash of Nexus 4's solely just for replacements separate from the regular orders?
And what's the guarantee the replacement unit won't be of the same "batch" and have the same issues?
Just curious because my earpiece is buzzing and I'm not sure if I should bother exchanging or not... You also lose out on the screen protector and have to get a new one.
If you decide to keep both, will they add shipping and tax to the AUTH charge? Because if not, isn't this a sneaky way of getting a 2nd Nexus 4 for cheaper? Or likewise, a Nexus 4 way earlier than folks ordering normally?
Click to expand...
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Yes, they have a seperate stock for RMA's only. Which explains why they can be sent out right away.
There is no gaurantee that these replacements didn't come from the same batch at the defective units. In fact, more than likely they are the same batch. I remember when I RMA'd my Galaxy Nexus last year the rep told me that the RMA units are hand inspected to ensure there are no defects, which I believed at the time. But after all this N4 shipping craziness and lies I don't believe a word any of those people tell me.
As far as I'm aware they will only charge the "auth" amount in full if you fail to return the device. So for me the $349 charge will hit my card and I COULD turn around and sell the other phone if I wanted. However, I'm just going to send it back.
np231 said:
We are in the same boat.
Ordered the night of 28th, got RMA and order confirmation email. No shipping email yet. I would like to receive the replacement asap since I have to return the device in 21 days. On the other hand, there is a chance that the replacement might be from a newer batch so I don't mind waiting.
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Yeah, this makes me nervous as well. I ordered on the 29th and received my tracking number on the 30th. However, the tracking status is still just the yellow box saying a shipping label has been created as of 12/5. I'm afraid that I won't get the phone until I have like 1 day to return the defective unit within the 21 day period.
Time will tell I suppose.
Another person on the same boat. Called on the 28th forgot to click the link to reordered till the 1st. Still haven't receive any tracking info.
Ordered replacement on 28th and got a shipping notice just after midnight of the 30th. No movement on the tracking number even though I got a useless My Choice notification that it was going to be delivered yesterday. Nothing arrived . Awaiting a reply from my CSR.
tysj said:
Ordered replacement on 28th and got a shipping notice just after midnight of the 30th. No movement on the tracking number even though I got a useless My Choice notification that it was going to be delivered yesterday. Nothing arrived . Awaiting a reply from my CSR.
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Keep me posted. Looks like myself and others are in the same situation. Just about the same dates and everything.
Here's my complete experience with my first RMA...
I called them a few days after i received my N4 (i was a first batch buyer) and noticed on the back i had a crack and scratches, despite still having the back film on there, so i took the film off thinking that was scratched but it wasn't, it was the phone out of the box so i called Google on Wednesday before Thanksgiving, they couldn't match my imei so they sent it to a "higher up" and then i called again Monday because i had heard nothing and the CSR said the RMA was ready and i started the process on Monday afternoon! I got a shipping confirmation the next day at about 6 pm Tuesday, i clicked the tracking number and to my surprise, my phone was already in my state ready for delivery! I received the phone at about 7 pm Wednesday! Now my replacement had no scratches or anything, however, it had the fu**in deafening screeching sound when in a call so i called again this past Sunday and got another RMA set up...but this time i haven't gotten a shipping email yet, just a "ship within a week" notice! I don't mind it since i already have the device, but here's hoping it doesn't have the sound! If it does, ill milk the RMA until i get a device without that sound! Its unbearable! Anyways, that's my story!
Sent from my Google Nexus 4
OT
Hey Guys, This is gonna be a bit off topic, but don't take it wrong.. i am thinking about ordering this phone from germany (my friend does live here so he will order it then he will send it to me to slovakia),, but as i see this,, it's really not worth of it as i see dozens of problems with this phone,
So my question, IS it worth to get this phone with that so many problems?
11/29 - RMA order placed
11/30 - Confirmation email with UPS tracking number received. Email says that the phone will be delivered within 3-5 business days
11/30 - UPS Tracking page says, "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
12/5 - UPS tracking page still says the above with no additional tracking info
Today is the 4th business day since receiving the email with the tracking number so I figure that there should definitely be at least an origin scan on the UPS tracking page by now. Since there does not appear to be an update to the tracking progress I decided to make some calls and see if anyone could shed light on where my RMA unit is. I called UPS first. They told me that the label has been printed but the seller (Google) still hasn't given them the phone to ship out. This was precisely what I figured the case was because Google has just been so fantastic about shipping these N4's out.
Then I decided to call Google for some sort of an explanation (optimistic, I know). I talked to a CSR who gave me the same BS others have been getting who also have the tracking number with no tracking updates. He said this situation is "very strange and rare" then said he would forwarded my issue to a "shipping specialist" (yeah right) and told me he would email me back within the next 2 days (again, yeah right).
So here I am with absolutely no idea where my replacement phone is. I suppose I could be worse off though since I already have an N4 in my possession. But now I just want one that isn't defective out of the box.
A little background first:
I just had to replace my Pixel 2 XL with the Google Store under warranty for an issue with the USB port recently failing(seems to be a common fault). A phone that was otherwise perfect unfortunately.
I can honestly say that I'm a little disappointed in my replacement, maybe even a little cheated by Google as my original device was manufactured on November 02, 2017 while the replacement they sent is an older one manufactured on September 30, 2017. More importantly, I found the replacement device's display to be not as good. While the amount of visible blue shift when tilting off axis may be similar, my original had a much warmer overall tone to it. The new one is on the cool side resulting in poor color accuracy. For an example magentas look purple, whites look blue on it in a side by side comparison.
Anyways I was wondering what manufacturing dates others with recent RMA replacements from Google are seeing?
You can check your manufacture date using a IMEI checker tool such as http://www.imeipro.info/check_lg.html or https://sndeep.info/en
Bought mine in march from Best buy for 300.
It got screen burn. they sent a replacement;
Product model: G011C
Manufacture date: July 03, 2019
Shipped from factory: July 04, 2019
I sent a verizon that was OEM locked..
This one is verizon also, but unlockable.
tweaked said:
Bought mine in march from Best buy for 300.
It got screen burn. they sent a replacement;
Product model: G011C
Manufacture date: July 03, 2019
Shipped from factory: July 04, 2019
I sent a verizon that was OEM locked..
This one is verizon also, but unlockable.
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How'd you get such a late manufacturing date? Jesus...yeah mine have all been September or November, it sucks big time. I've done four rmas and about to do my 5th. I am going to make sure it is completely without issues and then I'll leave (it's a walk in store)
I recently went through 3 RMA replacements on my Pixel 2 XL. My original Pixel 2 XL was from October 2017, which is around when I bought it.
Replacement 1: Built 2019 March - had 2 hairline cracks in the screen so I got them to replace it. Otherwise a gorgeous device.
Replacement 2: Built 2017 November - had a bad color shift & greenish tint to the screen so I got them to replace it.
Replacement 3: Built 2019 February - not quite as nice of a screen as the 2019 March built device, but overall a pretty good replacement and better screen that the original I had.
Fingers crossed I don't have to go through that process again. Took about 1 month with all the back-and-forth shipments.
Just got an RMA replacement from Google last week, October 19, 2017 manufacture date
MrBrady said:
I recently went through 3 RMA replacements on my Pixel 2 XL. My original Pixel 2 XL was from October 2017, which is around when I bought it.
Replacement 1: Built 2019 March - had 2 hairline cracks in the screen so I got them to replace it. Otherwise a gorgeous device.
Replacement 2: Built 2017 November - had a bad color shift & greenish tint to the screen so I got them to replace it.
Replacement 3: Built 2019 February - not quite as nice of a screen as the 2019 March built device, but overall a pretty good replacement and better screen that the original I had.
Fingers crossed I don't have to go through that process again. Took about 1 month with all the back-and-forth shipments.
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All my RMA's have been September or October, and I've done about 5 of them. The issues I've had Google says they are a manfacturing issue (not sure if that's the standard response they like to say) but if that's the case...why are they allowed to RMA devices with well known issues battery/screen/speakers from that time frame?
lil_ith said:
How'd you get such a late manufacturing date? Jesus...yeah mine have all been September or November, it sucks big time. I've done four rmas and about to do my 5th. I am going to make sure it is completely without issues and then I'll leave (it's a walk in store)
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I don't no. I sent it in when told. The day they received it, I received a shipping label from a different state. Got the phone two days later. I wasn't all that happy cause they gave me the IMEI in the email. It said:
Your Verizon phone replacement Imei #### is on its way.
So I was thinking locked bootloader. But its manufacture date is newer then what i sent and its unlocked. Googles is the besteseses.
tweaked said:
I don't no. I sent it in when told. The day they received it, I received a shipping label from a different state. Got the phone two days later. I wasn't all that happy cause they gave me the IMEI in the email. It said:
Your Verizon phone replacement Imei #### is on its way.
So I was thinking locked bootloader. But its manufacture date is newer then what i sent and its unlocked. Googles is the besteseses.
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Luuuuuuucky mate
My initial device was manufactured at the end of October.
Bought it around 2017 December and just recently got it replaced because the power button became faulty.
My replacement:
Product model: G011C
Manufacture date: January 11, 2018
Shipped from factory: January 12, 2018
Muuuuuuch better screen, a lot clearer speakers (no rattle or distortion anymore). Dunno why I kept my first device for so long even, the sound that came out of it was upright horrible compared to my current one.
However, the replacement device has dead pixels in the bottom corner of the screen. Waiting for Google specialist to contact me now about the replacement for my replacement.
Man I haven't even had a chance to speak with Google about my replacement. Work has been crazy lately. Besides the display issue, I discovered a very minor cosmetic defect with the top speaker grill. Part of is slightly creased from when they obviously glued it in. Even still I'm somewhat afraid to do another RMA for fear I'll get back something worse lol
* edit new replacement device on the way. Will report back manufacture date shortly.
Well interesting development after I kind of had to fight with Google Support a bit to get another replacement device the other day, the data functionality including headphone adapter part broke on my current replacement tonight :laugh:
After early returns + 2 RMAs now it looks like I'll be on my 4th Pixel 2 XL device.
absoluthamm said:
Just got an RMA replacement from Google last week, October 19, 2017 manufacture date
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Funny just got my second RMA from Google and its now the exact same date as yours(October 19th, 2017).