Database Users

Anyone else waiting on a warranty replacement?

Well I am still waiting on mine. I was told it would be 3 days and well its been a week.
After I called to get my tracking number I was told it was still pending so they were going to fill out a a recovery form to contact the warehouse to find out what the problem was and I should get an email after 24 hrs. I didnt. Called again was told that it usually take 72 hrs. No dice. Called again guy told me that they are having problems with the forms lately and its been taking 8 days... WTF!?I was also told that my order has been put in backorder status with no way of knowing when it would ship. But the guy didnt understand why the Vibrant wasnt on his backorder list. So we sent an email escalation to the warehouse which I am currently waiting on which he said would take 24 hrs.
This is just mind numbingly insane to me. Why cant they call the warehouse to figure this crap out. I have a phone sitting here that their update broke that I havent even finished paying off yet that Ive had for about a month and a half and they are telling me i have to wait to hear from them when it will be shipped. I left Sprint to get away from this kind of crap.

Call customer care back & say CANCEL. That will get you the customer retention dept. I filed my claim on the 14th after the OTA update bricked my phone & they couldn't get it to come back up. Expected it to take maybe 3 days. After the phone had not arrived Tuesday I was PO'd yesterday morning & called. They told me it was on backorder and I probably wouldn't have it until the 25th. Wrong answer. Got to customer retention and they took $20 off my bill for the inconvenience and supposedly overnighted a phone to me. We'll see if it arrives today.

sail4horizon said:
Call customer care back & say CANCEL. That will get you the customer retention dept. I filed my claim on the 14th after the OTA update bricked my phone & they couldn't get it to come back up. Expected it to take maybe 3 days. After the phone had not arrived Tuesday I was PO'd yesterday morning & called. They told me it was on backorder and I probably wouldn't have it until the 25th. Wrong answer. Got to customer retention and they took $20 off my bill for the inconvenience and supposedly overnighted a phone to me. We'll see if it arrives today.
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Ive been on the phone with CS multiple times and they have credited me back my shipping fee and my date usage for the month i will give them a call this afternoon again. I got an email address from the Live Chat person of soemone higher than them so hopefully I will hear back and let me know if you get your phone.
Also howd you get a date out of them they just keep telling me they have no idea.

That sucks, mine bricked with the OTA and they said it would be 7 days to get my phone, well it showed on the 18th (I must of called on the 8th)...
What is dumb is they sent text messages to the bricked phone letting me know (HA, I ODIN'ed back to stock and applied the update and my phone worked fine).
So now I have a replacement phone and my original phone - I need to goto the store or something and return the replacement phone, right? Or will they charge me $100 bucks for the replacement and if they do, and I keep it - am I able to get another replacement if it breaks?

jmerchant said:
That sucks, mine bricked with the OTA and they said it would be 7 days to get my phone, well it showed on the 18th (I must of called on the 8th)...
What is dumb is they sent text messages to the bricked phone letting me know (HA, I ODIN'ed back to stock and applied the update and my phone worked fine).
So now I have a replacement phone and my original phone - I need to goto the store or something and return the replacement phone, right? Or will they charge me $100 bucks for the replacement and if they do, and I keep it - am I able to get another replacement if it breaks?
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You should send it back I dont know if they would let you keep it they may charge you.

same here they credited me my data for the month, but still i want my phone back...i was thinking of odin back and recover but if they're sending me another phone i dont want to send them back a good phone...i guess ill just wait

CS is different from Customer Retention and you have to say cancel to get to them. Their job is to keep you as a subscriber. My guess is they have their own stock to pull from. The stupidest part of all this is there's a corporate store blocks from my house with a bunch of Vibrants in stock. Why Tmo won't give me one of those phones & replenish their stock is beyond me.
Send your phone back or they'll be sending you a bill for the retail price of the phone. When you got the replacement it should have included details on how to send the other back. If not, call.

I actually sent an email to the CEO with my complaints and they are assigning someone to my case. Waiting to hear back. But I will be calling when I get home.

I had to replace mine due to overheating, shutdown thermometer icon, said 7 days, came on 7the. Day. Call 611 ask for customer loyalty.
Sent from my SGH-T959 using XDA App

Same sinking boat...
I am actually in the same boat...I ordered an exchange back on 10/14 after my Vibrant went belly up after the update, ordered 3 day express shipping which should have arrived no later than Tuesday 10/19 and when I called to check the status they said it was on backordered status even though it wasn't officially backordered...until today that it. Samsung Vibrants for exchange have been backordered for replacements ordered 10/13 or after, and this information was just made known today...1 week after the fact! Submitting research requests will have no further luck as the shipment date is to be determined. It will simply arrives, when it arrives. Needless to say, I got the shipping charges refunded!

bretjrodgers said:
I am actually in the same boat...I ordered an exchange back on 10/14 after my Vibrant went belly up after the update, ordered 3 day express shipping which should have arrived no later than Tuesday 10/19 and when I called to check the status they said it was on backordered status even though it wasn't officially backordered...until today that it. Samsung Vibrants for exchange have been backordered for replacements ordered 10/13 or after, and this information was just made known today...1 week after the fact! Submitting research requests will have no further luck as the shipment date is to be determined. It will simply arrives, when it arrives. Needless to say, I got the shipping charges refunded!
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My stock vibrant went belly up after the OTA update on Oct 12. I asked for an expedited replacement. I was actually given the expedition for free.
Oct 12 - OTA kills my stock Vibrant. I ordered a new replacement phone at the store, and expedited shipping was free.
Oct 15 - phone was supposed to arrive. It didn't, so I called and asked whats up. I was told Oct 16 was the new date.
Oct 16 - Phone didnt arrive. I asked what's up. I was told Oct 21
Oct 21 - phone didnt arrive today. I called and was told Oct 25. I asked for some kind of credit to my account. Since I'm vibrantless for 13 days, they credited me 13 days of service. Definitely call customer service, ask for a supervisor, and explain you've been inconvenienced by not having a smartphone. they will credit you for the days you've been dicked over.
Oct 25 - we'll see what happens.
If I get a refurbished phone, I'm going to get that replaced too.

It took 9 days - including weekend - to get my replacement.

There is no way to know if you get a refurbished. And if you call in and say you dont want redurbished they will just tell you they have requested a new one for you but they cant control it. I am unsure if mine is refurbished or not. The plastic cover that came with it made it look like a refurb but it was manufactured in 10/10 and the sliding door.at top feelings like no one has uses it before.

Mine had the damn bootloader locked unlike my original so I had to do all this fevered reading about adb that I didn't have to do first time around, then BING, OTA and unlocked sbl,rerooted and back in the ballgame. I'm getting a refund for lost service and that cockamamie mobile TV charge which I never used.
Sent from my SGH-T959 using XDA App

I got mine, and it was not a refurb. I don't think there were enough defect returns because the phones on been on the mass market a few months. I got mine from a guy off of cl and I still got a new warranty replacement from samsung via tmo. It even had a manufacture date more recent than the date I bought the original! Just slapped my batt in and snapped my old cover and I was good to go.
Oh and btw, it does take them a week or two to get the replacement approval processed.
Sent from my SGH-T959 using Tapatalk

ensonnosne said:
I got mine, and it was not a refurb. I don't think there were enough defect returns because the phones on been on the mass market a few months. I got mine from a guy off of cl and I still got a new warranty replacement from samsung via tmo. It even had a manufacture date more recent than the date I bought the original! Just slapped my batt in and snapped my old cover and I was good to go.
Sent from my SGH-T959 using Tapatalk
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Did it come in the original packaging with all the accessories or just the phone itself? I ask this because I've never had an exchange before. Thanks
(they told me mine would just be the phone and to keep my sd card, battery and all the accessories)

No is just the phone with out the cover or batt.
I think they only give you the whole box if you report it stolen.
Sent from my SGH-T959 using Tapatalk

Okay. Thanks for your (quick) response. Much appreciated!

ensonnosne said:
I got mine, and it was not a refurb. I don't think there were enough defect returns because the phones on been on the mass market a few months. I got mine from a guy off of cl and I still got a new warranty replacement from samsung via tmo. It even had a manufacture date more recent than the date I bought the original! Just slapped my batt in and snapped my old cover and I was good to go.
Oh and btw, it does take them a week or two to get the replacement approval processed.
Sent from my SGH-T959 using Tapatalk
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T-mobile is giving me hell about my phone since it was giving to me as a gift and the OTA screwed my phone up. They say my phone doesn't have a manufacturers warranty.

I paid for overnight on a sunday I had to cal back thursday and threaten a company switch, phone arrived next day at 1:40.
Sent from my SGH-T959 using XDA App

RMA Process Length

For those of you that have RMA'd your tablets in the USA, how long did it take for you to get the tablet back? I have to ship mine from NJ to TX since it won't charge and I was wondering how long I'd be without it.
It'd be great if they were along the same time frame as my previous RMAs from Western Digital (next day, but CC needs to be provided), Motorola (3 days I believe), and Asurion was about 2-3 days on getting me a refurb OG droid and later a brand new Incredible.

I sent my TF for screen repair to the Texas center. They received my TF on June 13th and I received it back on July 1st. For the two weeks at the repair center it was "waiting for parts" Never again will I send my TF to Texas.

Ouch, that sucks. Hopefully mine will be quicker since its a charging issue!

I just sent mine in today to TX. I don't know if there's any other choice of repair center for this repair.

RMA time
I sent mine in for a power button issue and dust under the screen. Arrived at the repair place in Texas Friday, July 15th. It left the repair facility on Wednesday, July 20th via FedEx Ground with a new daughter board and a new LCD.
Problem is the WiFi didn't work when I got it back so it went back on their dime. They got it yesterday. I called today because the Asus website won't recognize the new RMA number. They said it was in "repairing" status. Hopefully I will have it back on Monday or Tuesday (FedEx Ground is a 1 day trip from Texas to where I am), which will mean I have been without the tablet for 2.5 weeks. Bit of a bummer for something so new, especially the part about it coming back with something broken that was working when I sent it to them.
I will say there was no creaking and no gap around the LCD.

i called to set up rma today(set up but i aint really committing) im trying to way my options. i have a little back light bleed and dust under the rear camera lens. i donno if its gonna be worth my time and money(i have to pay shipping there they pay for it back)
im in toronto and when i asked where the rma center is in ontario(so i could drop it my self) he told me it was in north bay...wtf thats hours away where little people live makes no sense. when i google to see where it is i get
Canada Facility
ASUS Canada Service Center
Attn: RMA Dept, RMA# CAA1
802 Cochrane Drive, Unit 2
Markham, ON L3R 8C9
which is very close to toronto
so i donno, im gonna have to call back get someone else and see whats up.

Just got mine back today. Shipped it two tuesdays ago. It sat there for 3 days on "waiting for response", so I escalated, then I got the payment form, then it sat there for 3 more days, so I escalated again, then they finally shipped it late last week.
I had to have the bezel replaced, which they did, and apparently some other parts as well because my back cover is new (I can tell because it had some scratches that were identifiable). It is the same "guts" however as my Prime 3.1 was still there and functioning.

sent mine out on the 21st due to an issue with the power button. The texas service center received it on the 25th and completed repairs and shipped it out yesterday. Should have it by Saturday at the earliest.

sent my dock in for a charging issue and they received on 7/14. Sat for a while waiting parts then receved an email yesterday that it was being fedex'd back. although the tracking number still not working when I try it. so hopefully back to me soon Mine also went to TX, and I am from NJ

They just emailed me back and said their average turnaround time is 1-2 weeks not including transit. Not the greatest, but not the worst. After owning the tf I'm starting to have a different opinion of asus.

Weird.
I checked this morning to see if they've received my TF (due to be delivered today). The status show "Ready for Shipping" back to me [email protected]#$? UPS still shows out-for-delivery. What's going on (no cross-ship deal arranged) ?

Mine says "Waiting for Customer Confirmation - Waiting for parts".
I've had no contact from them so I'm no idea what they want me to confirm.

starafire said:
sent my dock in for a charging issue and they received on 7/14. Sat for a while waiting parts then receved an email yesterday that it was being fedex'd back. although the tracking number still not working when I try it. so hopefully back to me soon Mine also went to TX, and I am from NJ
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I got the same issue with the tracking number, it keeps coming back as invalid. I called Asus and was on the phone for about 30mins while they tried to figure out what was going on. After comparing and confirming the tracking number, they told me that they would have to call FedEx and find out where it exactly is.

I sent mine out on August 3rd from NJ via USPS 3 day shipping and it got to the repair center in Texas in two days. I just checked the Asus RMA tracker and it says that they're repairing my unit now, lets see how long the process takes until I get it back.

it looks like very product, so many repair and RMA request.
Sent from my GT-P1000 using Tapatalk

RMA turn-around times for most tech companies is 1-2 weeks. Distributors/re-sellers/etc. can have lower time due to existing inventory. Parts replacement is much more involved.

If you RMA a broken or dead HDD from Western Digital they will overnight you a new drive for free, provided you give them your CC# just in case you don't send the broken device back. I wish more companies would do that, it's an awesome strategy.

[Q] did you also get refurbished unit when bought new?

so i decided to buy a nexus 7 and ordered one through google play store, amazingly recieved mine in 2 days, when i recieved box it had 2 seals on each side and one of each was cut open and other was on top as shown clearly in pics attached, well i started using it, and next day i opened the back of tab and to my surprise the seal sticker on the screws were tempered already as the screwdrver had been used to opem the screws, that really made me feel screwed, i paid for a brand new unit and what i got is a refurbished unit, wtf google i called them and talked to representative when i told him about seals on screws he put me on hold for good 10 minutes and came back telling me i talked to my 2 supervisors and they say we do not ship refurbished unit we even send replacement units in warrenty as new not refurbished then i insisted again and he put me on hold again came back again telling me i talked to my supervisor and he told me that opening back voids the warrenty i said it pops off i did not unscrew anything he said it still voids warrenty i said ok lets just forget about if i popped back off say i id not do that please explain me the 2 seals on box one of which is cut open, then he ws like it might have been opened to check the screen issues we had in past, i was like no im not satisfied jjust gimme email address so i can send you pics and show you what i am trying to tell you, so he sent me email and i sent him these pics and waiting to see what they say. only reason im pissed is that i paid full price for a brand new unit and what i get is a refurbished unit wtf.. lets see what happens now, anyone else experienced same?
for some people it doesnt matter, but for me it is a concern...

I agree with you. You paid for a new N7 not a refurbished one! If I got that unit, it would have gone straight back. To start with, it has been sent back for a reason, more than likely screen lift. Possibly other faults with it.
I did read somewhere on here that open the back does not void the warranty because it's meant to be easily accessible, as long as you don't mess around with any of the internals.
Even if they don't want to replace it, you should at least get some money off. It's not your fault that someone has tightened the screws up......

Send it back....
Sent from my Nexus 7 using Tapatalk 2

Send it back and get one from a store. Mines was a C80 batch and had a different box (easy to open) with only one seal:
First thing I checked was to make sure the seal is intact, before I purchased the tablet.
Also, why did you had to tell them about screws and other things? The discussion should of stopped right at the multiple scotch tapes. Personally, I would've not opened the box. Now, they will probably charge you a stocking fee because of that or not even refund it saying that you opened the case heh. They are in panic mode due to fairly high number of returned tablets, so I guess they don't like to hear "I want an exchange/refund."

Yes, they do rework the affected units and resell them as new. If you're not happy then return it. The latest one I bought was obviously a rework since it had fingerprints all over but since it didn't have, bad pixels, etc. I kept it.

Yes, I get those too. The seal is different, when I peel it off I can clearly see the original transparent seal under it. Opened the back cover, warranty sticker on the screw is there untouch. Also, there's some finger print mark on the copper shield.
If this is reworked unit then I can say they still failed at it because mine has obvious screen lift. I fixed the screen with super glue and all is fine. But got to say that even their rework team is not competent enough. Wtf Asus?
Sent from my Nexus 7

So let me get this straight, you're complaining about some box and tape or seals but have a perfectly good N7 with no flaws or screen lift? Just be happy you have a good until.
Sent from my SPH-L710 using xda premium

shook187 said:
So let me get this straight, you're complaining about some box and tape or seals but have a perfectly good N7 with no flaws or screen lift? Just be happy you have a good until.
Sent from my SPH-L710 using xda premium
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That's exactly what I'm saying.
They can't resell used products and label them as new. That's a huge FTC violation. The reason they repackaged them is to attempt to fix the screen lift, whether it worked or not, you decide, but if you're wondering. Then that's why.
Sent from my Nexus S 4G using xda app-developers app

well the most ridiculous art is that after waiting for 2 days to hear back from google i contacted them again today and as soon as i started that i emailed you 2 days ago and have not heard back since, he was like yes i see you sent email and just 5 minutes ago your mail was picked and being worked on so just give it some time and you will see response i said ok fine ill give it 24 more hours, lets see what they say, i checked my unit is c60 so i definitely recieved an old reworked unit after paying full brand new price.... i definitely want a replacement unit mr.google and this time you better send me a new unit... i did read about screen lifts and then noticed a little screen lift on left side of screen it is lifted up from the frame but the right side is fine, i ushed it and it went back in but after an hour or so its back up... so this definitely is a reworked unit which was a total fail...

TECK said:
Send it back and get one from a store. Mines was a C80 batch and had a different box (easy to open) with only one seal:
First thing I checked was to make sure the seal is intact, before I purchased the tablet.
Also, why did you had to tell them about screws and other things? The discussion should of stopped right at the multiple scotch tapes. Personally, I would've not opened the box. Now, they will probably charge you a stocking fee because of that or not even refund it saying that you opened the case heh. They are in panic mode due to fairly high number of returned tablets, so I guess they don't like to hear "I want an exchange/refund."
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well my unit is c60 batch i checked. so i havent heard back from google yet total of 4 days now very lousy google service to catchup with customer`s complaints. i will try my best to return it without having to pay restocking fee. will never buy again from google, i would rather pay little extra and buy from store for peace of mind.

Broken Seal?

Has anyone else received their nexus 10 with the black "do not accept if seal is broken" stickers ripped? I'm in the uk if that makes any difference. The battery was at 65% (though it looks like this is normal/common). It might not be an issue except it also has light bleed in the corners so I guess I'll be returning it.

nope, but the screen looked awful when I got mine, covered in crap with a scratchy bit in the middle, then I realised it was a peel off cover and it was pristine underneath
You should be able to send it back, I'm sure they'll know if someone else opened it, was quite suprised when I booted mine up and I was greeted with my name on the log-in screen.

My seals were broken too..

Mine was broken too, also sought bleed at right bottom, thinking of returning and buying nexus 7
sent from s3 running Viking way

Mine came with 61% charged battery and my seals were in tact.

My replacement had one broken seal. So I guess its still okay since it wasn't opened and tampered with.
Sent from my Nexus 10 using Tapatalk HD

Yes mine was delivered yesterday by tnt. Bag torn and seals broken. Not accepting that. Disgusted.
Rang the number for returns and an American answered. Very slick on the phone and offered apologies. No way am I having that. Play store should be ashamed of themselves.
Will never deal with them again. How are you supposed to give that as a gift ffs.

Bru87tr said:
Mine came with 61% charged battery and my seals were in tact.
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65 but sealed for me
Sent from my Nexus 10 using xda app-developers app

Mine was intact!

My seal was also broken and box was ripped on one corner, Im too impatient to send back and wait for another.
battery was about 65%

mikehulme1983 said:
My seal was also broken and box was ripped on one corner, Im too impatient to send back and wait for another.
battery was about 65%
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I'd be interested to know why some peoples' seals were broken. Is it being a return the most likely explanation? Was there any light bleed? I really don't expect to pay £400 for a return.

I've had 3 Nexus 10's so far - one purchase and two replacements for various problems.
There were plain white seals on the first that were in tact, but the two replacements both had black Samsung seals that were broken.

I had 2 seals
One broken, other one not
Battery was also discharge around 65%
No issue until now
PS: purchase 2 weeks ago in france

Original had packing tape seal but no Samsung Seal. Second nexus had 1/2 the seals broken.

risktaker said:
Original had packing tape seal but no Samsung Seal. Second nexus had 1/2 the seals broken.
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I ordered mine the Friday after the Tuesday launch and only had clear packing tape on the short ends of the box.

Replacement arrived and just one of the black seals broken this time. These people are utter garbage. I have never paid for anyhting worth £400 before which has been tampered with before i even get my hands on it. Again i cannot really give as a gift so a third one is going to have to be ordered. Another freeze on my debit card of £400 meaning over a grand in a week which has been held onto by Google. And no returns stickers for the first one menaing i will have to ring them again in the USA to discuss.
I am wondering, have they found a way to get into the box by just breaking one seal and tampering with the device. I suspect it is easily doable.
Never have i dealt with any company so unprofessional.

Tosh3004 said:
Replacement arrived and just one of the black seals broken this time. These people are utter garbage. I have never paid for anyhting worth £400 before which has been tampered with before i even get my hands on it. Again i cannot really give as a gift so a third one is going to have to be ordered. Another freeze on my debit card of £400 meaning over a grand in a week which has been held onto by Google. And no returns stickers for the first one menaing i will have to ring them again in the USA to discuss.
I am wondering, have they found a way to get into the box by just breaking one seal and tampering with the device. I suspect it is easily doable.
Never have i dealt with any company so unprofessional.
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I would give up you know. They are just passing around rma devices. I would return them all. And wait for a month till new devices are made. I have the same problem.

Tosh3004 said:
Yes mine was delivered yesterday by tnt. Bag torn and seals broken. Not accepting that. Disgusted.
Rang the number for returns and an American answered. Very slick on the phone and offered apologies. No way am I having that. Play store should be ashamed of themselves.
Will never deal with them again. How are you supposed to give that as a gift ffs.
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You sure the Play Store is to blame? Maybe customs is opening them in some countries? I know quite a few places that open items to inspect them, especially if it is electronics.

EniGmA1987 said:
You sure the Play Store is to blame? Maybe customs is opening them in some countries? I know quite a few places that open items to inspect them, especially if it is electronics.
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Random checking on consignments perhaps, but there's no way customs in any country would open 90% of the devices in a consignment.
This is clearly the logistics handlers (Computer 2000 in the UK) being told to recycle RMA'd devices.
Utterly shameful IMO.

I just got my nexus 10 today and had them install my user info. When I opened the box, both black seals were intact.
Sent from my Nexus 10 using xda app-developers app

Ordered from tropical_mobile on eBay? Here's what you can expect inside

I placed a pre-order from tropical_mobile on eBay since I decided the H815 model was the best choice overall, for me. They offered two day shipping as well, so it was sort of a no brainer at that point. I paid a few pennies shy of $700, but they have since significantly dropped the price down to $630, so your patience will be rewarded if you decided to wait! As their listing states, it comes with some goodies, and I thought I may as well post a few pics of said goodies in case anyone was wondering.
There is no extra back piece included. Just thought I'd get that out of the way in case anyone was wondering. It only comes with the back that you ordered. In my case, that's the black leather - and I love it!
I'm a bit peeved that I could've saved $70 by waiting a few days, but I'm one impatient as hell sonofabitch, so I'll just deal with it haha.
Enjoy!
http://i.imgur.com/aEuQENJ.jpg
The clear case is a bit.. meh. Feels great, but not liking the design at all.
http://i.imgur.com/s3GsBCv.jpg
Generic car charger.
http://i.imgur.com/bTfoOco.jpg
http://i.imgur.com/SP2qgWS.jpg
And in the actual box. Comes with a pair of Quadbeat 3, given how much of an audiophile I am, I am likely to hate them. The fact that they're a gaudy red doesn't help much at all haha
http://i.imgur.com/H81vyDb.jpg
Pictures were taken with a Huawei Ascend Mate 7 running CM11.

I ordered from the same place, mine is sitting in Memphis going to be here tomorrow. We shall see what I get.

Ordered mine sunday, received it this afternoon. What an awesome service. Red leather and it looks STUNNING in person. Im super happy. That seller is great.
I paid $646 for mine and very next day it was dropped to $629. No biggie at all cause a si said, the phone came faster than expected
Sent from my LG-H815 using Tapatalk

Ordered mine yesterday from that seller.. red leather. Did tropical mobile sent a tracking number to you people?

lethalboy said:
Ordered mine yesterday from that seller.. red leather. Did tropical mobile sent a tracking number to you people?
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I ordered from them as well. Mine had a tracking number issued but sat for 3 days saying label created. After emailing them it magically moved (could be coincidence) and is now on plane for delivery tomorrow. Ordered at $646 for non leather back and saw it dropped: no biggie as I signed for PayPal credit to finance over 6 months. If I don't like it, Swappa here it comes!
Sent from my SD4930UR using XDA Free mobile app

Did it include a north american adapter?

I got the red leather version from them it got here yesterday. did an unboxing vid wish should be up soon

HideYoKids said:
Did it include a north american adapter?
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i did get a pretty generic gray adapter from them. Seems its the same most ebay phone sellers supply.

Why even include all that extra garbage? I will just throw all that extra trash away. They should have included an extra that is actually worth something, like an extra back cover or an extra battery.
I ordered a brown leather G4 from them last night by the way for $629. Already got a Fedex notification that it should be here tomorrow morning. Said something about Singapore. Crazy if it ships from there in a day and a half.

gtg465x said:
Why even include all that extra garbage? I will just throw all that extra trash away. They should have included an extra that is actually worth something, like an extra back cover or an extra battery.
I ordered a brown leather G4 from them last night by the way for $629. Already got a Fedex notification that it should be here tomorrow morning. Said something about Singapore. Crazy if it ships from there in a day and a half.
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Strange.. ordered on monday morning and havent receive a tracking number from ebay... will create a account on fedex to see what happens.

Mine just showed up at home and I ordered it last Wednesday. I can not wait for work to be over.

gtg465x said:
Why even include all that extra garbage? I will just throw all that extra trash away. They should have included an extra that is actually worth something, like an extra back cover or an extra battery.
I ordered a brown leather G4 from them last night by the way for $629. Already got a Fedex notification that it should be here tomorrow morning. Said something about Singapore. Crazy if it ships from there in a day and a half.
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I ordered after lunch yesterday but still nothing. Though it is coming to Canada.

HideYoKids said:
I ordered after lunch yesterday but still nothing. Though it is coming to Canada.
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You sure? I got no email from eBay or Tropical Mobile telling me that it shipped. I only know they sent it because I have a Fedex account that is set up to notify me when a packaged is sent that is addressed to me.
It is coming direct from Singapore by the way. Confirmed.

Ordered from them, didnt use the screen protector included though, I just left the one that was pre applied on the phone (yes I know)

Rapazzo said:
Ordered from them, didnt use the screen protector included though, I just left the one that was pre applied on the phone (yes I know)
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Go naked. The screen is curved a little so even if you set it face down, the screen won't be touching and won't get scratched.

I picked up one from them as well, red leather.
I paid $674 on Saturday, they sent me a tracking number on Monday, and the phone arrived this morning in good working order.
So far, I think this is an awesome phone, and although I could have saved a few bucks by not being impatient, it was worth the 674 to me at the time, so it's hard to say I got hosed.
Either way, great seller, hopefully I won't be using them for a long time!

gtg465x said:
Go naked. The screen is curved a little so even if you set it face down, the screen won't be touching and won't get scratched.
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true true. however I have always had issues with my screens getting scratched, it drives me nuts!

gtg465x said:
You sure? I got no email from eBay or Tropical Mobile telling me that it shipped. I only know they sent it because I have a Fedex account that is set up to notify me when a packaged is sent that is addressed to me.
It is coming direct from Singapore by the way. Confirmed.
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Click to collapse
Is that a particular FedEx feature? I just created an account but dont see that option/setting anywhere

FedEx delivery manager or something

Those of you who already received the order from this seller, can you post the full model number? I'd like to know the bands that it supports. I want to use it with Bell in Canada but also in south america (Chile)
Thanks
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