Hi There,
I'm new so apologies if this has been asked before, I did try a search but to no avail.
I received my HD2 yesterday and when trying to put a Sim Card in it is really really stiff, I managed to snap one in the process (thankfully Virgin are sending a new one out). I then tried with an old Vodafone one which I got in but it took a bit of force and even then the phone didn't recognise it, upon removal it seems to have scratched the simcard contacts fairly badly.
Am I being a complete idiot or do you think I have a problem with my HD2?
Many Thanks
Ben
possible problems could be
inserted the wrong orientation!
trying to insert into the SDcard slot!!!!
SIM card usually comes in a bigger card, maybe there is still some excess plastic on the edge of the sim when you removed it!
Possible that there is something jammed in the SIM slot!
Or maybe there is something wrong with your phone.
only thing id say is the cut off corner goes in last.every phone i've seen beforethe cut corner goes first, but im sure it won't be that cos of course we all read the manual cover to cover before putting the sim in....didn't we? hehe
Thanks for the replys. I am fairly renowned for not reading instruction manuals (like all men i guess!!) but for once I actually did.
Defo tried to put it in the right way but it just wouldn't go in, i've tried this morning again with an old disconnected sim card and it seems to have free'd up quite a bit, it still feels kind of grindy (apologies for the made up word) and nothing like inserting a sim card into any phone i've had in the past but i'm keeping my fingers crossed it'll be fine.
Just got to wait for the replacement virgin sim now which is annoying because i'm itching to get using it, it's a beautiful bit of kit.
If you are in any doubt, get the phone switched out for a replacement. If there is a fault with the SIM socket, then it may well reappear when you least want it in the future!
You are trying this with the battery removed aren't you? It can be done with battery in but it is a lot more difficult to get the SIM card properly under the locating lugs.
I've switched SIM cards a lot, and there is absolutely no problem- it is as smooth as you'd expect from a snug-fitting slot!
Hi Neil, thanks for the reply, yes i'm trying it with the battery out and it definately couldn't be described as smooth so I suspect there may well be a problem with it.
I shall give virgin a call and arrange for a replacement.
Thanks again for your help.
p.s This is an awesome forum, i've been studying it all week in anticipation of receiving my HD2 (first winmo phone), looks like i'll have to wait a little longer before I get to properly use it though
I would get it replaced!
would be epic, is he tries to put it in the sd card place
I do have my moments but not even I could do that!!
Related
I had recently bought a cingular 8525..... and i bought a scandisk 2gb micro SD card..... but when i try to push the card in it gets stuck and the card doesnt comes out..... i have to remove the battery and pull the card with the clipper...... but the dummy card goes in and comes out perfectly..... wht shall i do.... i have tried this with 2-3 brands micro SD cards
Same here. Althugh with a little fiddeling my Hermes recognised the Card. And as I haven't planned to remove it again any time soon I can live with that.
You have to be carefull when putting the card in. I had the same problem at the start, you have to put it in really straight and make sure you here a click. If you here a scrape, then it get corrupt.
Didn't want to make new thread, so I bumped...
I am having same problem. I tried to put the card in (2 gb sandisk micro SD) and now its stuck and not seen by the Phone. How did the first poster get his out? I looked under the battery, but I don't see an easy way to get to the card. Any help is much appreciated, since I cannot use my card yet...TIA!
ive experienced the same problem. seems like its a "breaking in" issue.
as you get used to putting it in and pulling it out it will ultimately just sink in. meaning, youd be able to click it in and click it out..
never had one problem with the 3 sandisk cards i use..
I did struggle the first time after taking the new Hermes out of the box but no problems since - since the first go I just do it really carefully, making sure it's absolutely straight.
SD cards are a nice, even shape but MicroSD have a funny shape to them - a degree out in insertion angle (oo-er, missus) and it seems you're stumped. Took me ages to get the thing out first time.
Thanks for the help, I was able to get it out with a very small flat screwdriver. It is very sensitive, and I make sure that I get the "click" before I push it all the way in. Thx.
tried taking out my sdhc earlier and seems like i have no problems anymore..
Guys,
Try using forum search. I posted a working solution to this issue here.
http://forum.xda-developers.com/showthread.php?t=284672
Dave
Micro SD card issues
I too had the same problem for 2 or 3 times, getting it in is the trick, very delicate.
The first time I inserted it, it didn't register and it wouldn't come out with a click, sort of had to pry it out delicately out of there, the second time, the device recognized it, taking it out it clicked but hesitated a bit, by the third time, no problem. Now it works exactly like it should.
The question is, is it the slot that gets broken-in or the card itself? I have another card on order, I'll know the answer to that soon, allthough I think it's the actual slot inside that assumes the shape it should or something, probably the pins-connectors inside that have to flex a couple of times.
Scary at first but it seems to fix itself.
God I love my phone, is it wrong to be so obsessed with it?
My unlocked 8525 quit recognizing my SIM card this morning. It says "SIM card is missing, You can still makle emergency calls if your service provider supports it." The SIM card works in other phones, so it's not the card.
Is there any way to make it recognize my SIM card again? What went wrong?
Gayla
Also..
I noticed that when I slipped the SIM into it's place, it kind of bends up a little. I didn't think much of it, and figured I hadn't noticed it before, but I got to thinking...so I tried putting it in again, and then the battery, and I sort of squeezed it together to compress the SIM down and then started the phone. It worked! I had a signal, and I called my home phone to confirm. And then as soon as I let go of the pressure it died again.
After looking at the space that the SIM card fits into, I couldn't see anything that would make it bend up like that.
Any help???
Post some pics if you can, many eyes might see something that one set may not.... also you could pm Mike Channon and see if he has any ideas, but without seeing, my guess is as good as yours (and Mikes is as good as everyones combined). Cheers...
Hi all,
Just got home, looked at my mobile and it said there was no signal - so I turned it off and back on again, then it said there was no SIM inserted. Keep restarting the phone, keeps saying the same thing. Why?!
Am going to try it in my old SE K850i to see if it's the SIM card or the phone at fault.
In the mean time, does anyone else know of this fault and how to fix..?
I didn't the drop the phone or anything, it was just in my pocket, on it's own - like it always is!
Cheers
Tried it in my K850, works fine. Please someone help
yeah i usually dont put the sim card all the way in but slightly in and it works
I've re-opened this thread due to me misreading....DOH! Apologies (Mental note to one self.......follow own advice and read before posting).
Ta
Rick
you could try to clean the contacts on the sim card connector of the phone with a q-tip, and see if that solves the problem.
also check if any of those contacts appears to be bent or something, and so doesn't make a connection with the card.
Everytime I open the back up to remove the SD card, I get the SIM card missing bit even though I have not touched it! My HD is only 3 months old and it has done this from the start. I just have to remove it a bit - shove it back in and the phone accepts it is there. Annoying but not enough for me to send it back.
hmm, maybe try to make the sim a bit thicker so it doesnt move around (it shouldn't move by removing the back cover, but it seems to happen on your phone / sim combination.
try putting a thin piece of paper on top of the sim (not the contacts side, but the side facing to the battery cover)
maybe that prevents this problem?
Missing simcard
I have the same problem with my simcard. Though something strange happens when the phone is off for more then 10min, it works fine and notices there is a simcard for like 30 sec after which the error pops-up again. I have tried all of the above things, my simcard works fine in my other phone, adding some paper to thicken it doesn't work either
Anyone who could help me with this?
P.S. sorry for the bad english
As in post 7# written, put some papersheet in the simholder above your simcard to increase the contactpreasure. This surely helps.
Tis trick is also useful for all dualsim users who thik the dualsimadapter does not work in their device (but after using this trick get astonished!)
for Thysiey:
Try to switch to Gsm mode to test . Maybe you have bad umts signal? Happens at other places too, or only at one place?
Got the same issue here...
I cannot move the SIM because it is being hold in place by the battery. (to little room)
Adding a piece did not work either.
Anyone got another solution?
anyone? My mothers HD just got this problem now. She has a new phone and for the contract renewal she had to read the backside of the sim. The phone all of a sudden didn't recognizes the simcard anymore.. I tried a few other simcards but it won't read it anymore.
My plan was to sell the old phone but now it's almost worthless just a shame it is still a great phone to operate.. handy with the navigation and all
Picked mine up Contract Free from PCWorld. On Wifi it works great. But, I have a really stupid problem with inserting a SIM in the device and getting it to stay in.
I have tried inserting both a giffgaff PAYG and a Three PayMonthly SIM (full size)following the directions in the booklet and watching a couple of YouTube videos.
With screen facing me, insert SIM with gold contacts facing down and cut out notch on lower left. If I hold the SIM card, the phone will reboot and I have network connectivity. However the SIM will not stay in place even with the slot cover in place it comes free. There is no reassuring click when I insert the SIM card, I have tried other ways of inserting the card, there is a click, the card is held in place but the phone does nort recognise a SIM has been inserted. So I'm pretty sure my method is correct.
Help, Im at the pointy of taking this one back. A quick search on XDA and google does not reveal any meaningful results.
Regards,
Mike
Cut out notch is on the top left...look at the picture on the SIM card slot...
I keep my finger nails short, and I found that I could not insert either the SIM card, or a micro-SD with my fingers. I needed to push down on both with a pen.
Hope this helps.
Dave
I did have this problem of the tab not recognising my simcard when I first inserted it. I was sure it was done correctly.
Try taking out the sim card and rubbing the chip with an eraser. Clean off the residue before inserting it back. You may still see no service after the phone has rebooted. Be patient n wait for a while more. The signal will come. This solved my problem. I hope it helped you too.
Sent from my GT-P1000 using XDA App
pushing the SIM in with the tip of a pen has done the trick. I guess my fingers were just to fat!
Thanks
Mike
Nah, I had the same problem too and I have thin fingers, solved it by using a business card that was next to me
You just need to use your nails for these damn cards / slots, and mine are always too short to do the job.
Hmm
As I figured out today, it's obvious when the sim is in correctly, because it goes in much deeper and doesn't look anything like it might obstruct the closing of the "flap".
I had to use a long nail to get it in the correct way round (did it while the tab was on) and as soon as it was in the tab detected it and rebooted itself.
Hi there,
So I just received my Nexus 4 today, the first thing I did was cut my normal sim --> micro sim so I can use it on the nexus 4. I was successful in doing so and my phone is working perfectly. However, the problem i'm having is I didn't trim down the thickness of the sim card, and now my sim tray is stuck (unable to eject with the ejector tool). It does "try" to eject cause I see the edges pop out a bit, but not enough for me to get a good grip to fully pull it out.
Since the phone is working perfectly, I'm not really in a rush, but it's just annoying and for the future of getting new plans.
What should I do? Call Google for a new phone for my fail or will mobile store be able to help me?
Thank you.
kblegacy said:
Hi there,
So I just received my Nexus 4 today, the first thing I did was cut my normal sim --> micro sim so I can use it on the nexus 4. I was successful in doing so and my phone is working perfectly. However, the problem i'm having is I didn't trim down the thickness of the sim card, and now my sim tray is stuck (unable to eject with the ejector tool). It does "try" to eject cause I see the edges pop out a bit, but not enough for me to get a good grip to fully pull it out.
Since the phone is working perfectly, I'm not really in a rush, but it's just annoying and for the future of getting new plans.
What should I do? Call Google for a new phone for my fail or will mobile store be able to help me?
Thank you.
Click to expand...
Click to collapse
ohh wow. I suggest using a tweezer or a needle to pull the tray out. Once out, GET A new micro sim and put it in.
haroonazeem638 said:
ohh wow. I suggest using a tweezer or a needle to pull the tray out. Once out, GET A new micro sim and put it in.
Click to expand...
Click to collapse
Took a break last night from trying so hard to get it to eject. So this morning I tried again, the 2nd time it managed to eject just SLIGHTLY more that gave me enough grip to pull it out. Afterward, I sanded down the back of the sim card to make it thinner, then insert it in again, test multiple time carefully to see if it'll freely eject. Works perfectly now.
kblegacy said:
Took a break last night from trying so hard to get it to eject. So this morning I tried again, the 2nd time it managed to eject just SLIGHTLY more that gave me enough grip to pull it out. Afterward, I sanded down the back of the sim card to make it thinner, then insert it in again, test multiple time carefully to see if it'll freely eject. Works perfectly now.
Click to expand...
Click to collapse
Just walk into a T-Mobile store to change your sim card. It's free and in some cases, older sim cards will have problems with newer phone.