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Woot!
Placed an order for my HD2 on Vodafone contract via mobiles.co.uk today =D
Seems to be processing ok so far. Can't get my hopes up until it's all confirmed, but woot!
They say shipping on the 11th (Wed).
Should be awesome!
i put in an order yesterday, current status is "pending". i guess thats the same for you? also where did u see the shipping info?
just got the following email and sms:
Hello,
Thank you for your recent order.
We can confirm that your order has been accepted by your chosen network and has now been passed to our Quality Team for further checks.
Kind regards,
Mobiles.co.uk
all looking good, lets just hope they have the phone soon
I phoned and asked when it was going to be shipped =) They said 11th by DHL
Mine has apparently gone into the security and credit checks. So they said to wait a few hours to get an email about it all.
Hope it all goes through ok. When did you order yours yesterday? What time?
i ordered last night around 7pm. really cant wait for this phone
mofei1 said:
i ordered last night around 7pm. really cant wait for this phone
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Nice mate. What network? Same here. Really can't wait =D Looks beastly (in a good way)!
went for vodafone as o2 tariffs dont seem to include data. whats the current status on ur order tracking page?
Still says pending. What about yours?
On Vodafone also. For friends and family. And data of course.
Oops. Double post.
Mines still on pending although i did receive that email earlier. i tried to pre order yesterday from mobilesphonesdirect and they cancelled my order. cheeky buggers also took money from my account which will take 3 days to get back to my account..............
mofei1 said:
Mines still on pending although i did receive that email earlier. i tried to pre order yesterday from mobilesphonesdirect and they cancelled my order. cheeky buggers also took money from my account which will take 3 days to get back to my account..............
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It takes a bit less than 3 days. I had a few orders with them, but my card wouldn't process.
So far it seems ok with mobiles.co.uk
I hope it all goes through. Seems they are finishing bits on yours, as if Vodafone have accepted your credit check, it should be fine =)
I really don't want to be disappointed. Will stop exciting myself.
Well, I phoned, and my order went through credit check fine, and is going through security check was I type.
They said to me, the status will stay as pending, until the phone is actually shipped when they get the stock in.
Sounds good to me ^^
I ordered on the O2 for £25.00 per month as the unlimited data bolt on is £7.00 and I hear bad things about Vodafone’s fair usage policy.
mec1234 said:
I ordered on the O2 for £25.00 per month as the unlimited data bolt on is £7.00 and I hear bad things about Vodafone’s fair usage policy.
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Vodafone is ok. 500MB a month is more than enough!
Just had this email from mobiles.co.uk
Hello,
Thank you for your recent order.
Unfortunately, the item you ordered is temporarily out of stock but a large delivery is expected very soon. We have placed your order for this on hold and will notify you as soon as we have more information.
Turnover of stock is often extremely quick and this can mean on rare occasions our website is not up to date. If you have not received an update on the stock situation within 24hrs please contact our Order Processing team
Rest assured that we will not charge your card for out of stock items until they are back in stock and ready for despatch.
Regards,
--
Mobiles.co.uk Sales Team
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Basically, I have passed all the credit and security checks, and now my order is in a queue for when the stock comes in.
It's an automated email to say that your order has been processed, but out of stock (not even in stock, in the case of the HD2!).
I'm so excited!
madindehead said:
Vodafone is ok. 500MB a month is more than enough!
Just had this email from mobiles.co.uk
Basically, I have passed all the credit and security checks, and now my order is in a queue for when the stock comes in.
It's an automated email to say that your order has been processed, but out of stock (not even in stock, in the case of the HD2!).
I'm so excited!
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still waiting for that email.
mofei1 said:
still waiting for that email.
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Hope you get it soon mate =)
If not, just give them a phone during the week. They are pretty helpful.
madindehead said:
Hope you get it soon mate =)
If not, just give them a phone during the week. They are pretty helpful.
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Did you receive the first email saying you passed the credit check? I think i will give them a call early next week if I dont hear from them
mofei1 said:
Did you receive the first email saying you passed the credit check? I think i will give them a call early next week if I dont hear from them
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Nope. I phoned them to check on the status, and they told me I had passed the credit check, and it was going through the security checks.
Then I received that email, about it being out of stock (it's pretty much a confirmation, but as the phone isn't in stock, and it's automated, the system thinks its out of stock).
I phoned them when I got that, and they said I had passed the security check also, and that was order was now in the queue waiting for the phones to arrive, and be shipped on Wed by DHL.
madindehead said:
Nope. I phoned them to check on the status, and they told me I had passed the credit check, and it was going through the security checks.
Then I received that email, about it being out of stock (it's pretty much a confirmation, but as the phone isn't in stock, and it's automated, the system thinks its out of stock).
I phoned them when I got that, and they said I had passed the security check also, and that was order was now in the queue waiting for the phones to arrive, and be shipped on Wed by DHL.
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ah ok, was wondering why your order has progressed further than mine
So what price plans / phone costs have you guys paid. Mobiles.co.uk seem to have quite expensive contract deals to get the phone free, and charge a lot for cheaper contracts
I reserved an epic but I don't have anything that actually says that. When I go to the store tomorrow will they just have a record of my reservation or do I need to call and get them to email me some kind of reservation paper that I can print?
you should have received an e-mail with confirmation.
This is the link provided with the confirmation to change/check on, etc your reservation:
https://securegateway.timetrade.com/sprint/modify.aspx?sid=sprintfcs-609
bullet2300 said:
you should have received an e-mail with confirmation.
This is the link provided with the confirmation to change/check on, etc your reservation:
https://securegateway.timetrade.com/sprint/modify.aspx?sid=sprintfcs-609
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It says: "There are no appointments at this location associated with this phone number." I didn't enter a location, just my phone number, so I don't know what place it is checking.
If this thing is correct I'm going to be really pissed off. I called sprint like 10 times leading up to the preorder and they told me I was good to go. If I don't get an epic tomorrow this will be the last time sprint screws me over.
hmm maybe thats for my store... sorry for the confusion.
Check your junk email or something, if you reserved they would have sent you a confirmation email. subject: Your Samsung Epic 4G reservation is confirmed and it's from:
"Sprint" <[email protected]>
You should have gotten an email when you first did the reservation. Everyone else did. Have you considered the possibility of user error?
If you reserved one successfully you would have gotten 2 emails by now. One when you made the reservation, and the 2nd yesterday.
Edit: In any case, you should consider calling a Sprint store today and asking if they can reserve one for you. I honestly doubt they will sell out on day one. If they do I am sure you could get it at Radio Shack or Best Buy on day one. This isn't the iPhone, there will not be lines around the block.
Do you think we should call the Sprint Store to make sure we are all good for tomorrow? I assume since we recieved the emails we are all bueno?
bullet2300 said:
Do you think we should call the Sprint Store to make sure we are all good for tomorrow? I assume since we recieved the emails we are all bueno?
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If you have the email and confirmation number, I wouldn't sweat it.
It appears to be an ID-10-T error
Hi Guys,
Had a quick look round and didn't see this posted anywhere so thought it might be usefull to those that want to save some cash.
If you sign onto Quidco and then go to the comet site through their 2.5% cashback link and then when your at the basket in comet put in the following code 5OFF (5% off) then you will get ur Transformer for just over £351 (total of 7.5% off). Enjoy
The 5OFF code only seemed to work if I went through Quidco though.
AFK_Matrix said:
Hi Guys,
Had a quick look round and didn't see this posted anywhere so thought it might be usefull to those that want to save some cash.
If you sign onto Quidco and then go to the comet site through their 2.5% cashback link and then when your at the basket in comet put in the following code 5OFF then you will get ur Transformer for just over £351. Enjoy
The 5OFF code only seemed to work if I went through Quidco though.
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GREAT...it's really working
thanks mate!
but i have to wait till next thursday for my transformer...wtf?!
leeharo said:
GREAT...it's really working
thanks mate!
but i have to wait till next thursday for my transformer...wtf?!
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oh my payment was unsuccessfully processed.. arghhh what happen
Hang on, if it's just over £351 with the code then it's 7.5% off...
Sent from my HTC Desire using XDA Premium App
Nickedynick said:
Hang on, if it's just over £351 with the code then it's 7.5% off...
Sent from my HTC Desire using XDA Premium App
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I think that is what was meant - 2.5% plus the 5% (5OFF) code. That is what I paid also.
Yeah it is a total of 7.5%, 2.5 from comet and the code gives you 5% off. Sorry for any confusion, I have updated my post to hopefully make it clearer.
I went through Quidco and it didn't recognise 5OFF
Did I do something wrong, or has this finished?
leeharo said:
oh my payment was unsuccessfully processed.. arghhh what happen
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I had a lot of hassle ordering from Comet - they rejected me using a Hotmail email account, not using my billing address as the delivery address and giving them a mobile number as contact details rather than a landline - though none of this was in the order rejection emails they sent me (first time I ordered with a debit card and got the payment problems email back, then I tried ordering with a credit card and got a message back saying they'd tried to contact me regarding problems with my order although no message or email had been left).
I had to call them up in the end and do the whole order over the phone on Saturday (received my eee Pad yesterday). The rep said they'd make a note about the problems I had ordering and the less than descriptive rejection emails I received.
Anyway, if you're still having problems, take these things into account when you're making the order.
Ahh, that makes sense! Has anyone tried using the code 50OFF?
Edit: For those running into errors with 5OFF, try 5SPRING instead.
demonotter said:
I had a lot of hassle ordering from Comet - they rejected me using a Hotmail email account, not using my billing address as the delivery address and giving them a mobile number as contact details rather than a landline - though none of this was in the order rejection emails they sent me (first time I ordered with a debit card and got the payment problems email back, then I tried ordering with a credit card and got a message back saying they'd tried to contact me regarding problems with my order although no message or email had been left).
I had to call them up in the end and do the whole order over the phone on Saturday (received my eee Pad yesterday). The rep said they'd make a note about the problems I had ordering and the less than descriptive rejection emails I received.
Anyway, if you're still having problems, take these things into account when you're making the order.
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Click to collapse
Comet were giving you a load bull. I used my Hotmail account, billing address not same as delivery address & I also used a mobile number. No problems at all. Order was accepted 1st time with all the discount codes & it arrived today but I haven't actually opened it yet as I'm in the process of arguing with them their returns conditions.
I already have a 7" Samsung galaxy Tab which I take everywhere & I'm still on the fence as to whether the 10" size suits me. I want to try it & refund if it doesn't suit. Now Comet charge a 10% restocking fee for open box returns which I think goes against the distance selling rules here in UK.
zen123 said:
I already have a 7" Samsung galaxy Tab which I take everywhere & I'm still on the fence as to whether the 10" size suits me.
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I have a Galaxy Tab and a Transformer, and I can tell you it is very unlikely you'd travel with the Transformer instead of the Tab. However, for a coffee table tablet, the Transformer is great - the browsing experience us much closer to a full blown laptop than the Tab, and the Honeycomb apps (eg Gmail) are superb.
In summary - out and about, you'll use the Tab, but at home you'll use the Transformer except perhaps late at night in bed, when the smaller size and weight of the Tab may be preferable.
I pretty much expected this before I got my Transformer, so I'm not disappointed with my purchase.
One other thing, the Galaxy Tab is a much better media player in my opinion.
Regards,
Dave
demonotter said:
I had a lot of hassle ordering from Comet - they rejected me using a Hotmail email account, not using my billing address as the delivery address and giving them a mobile number as contact details rather than a landline - though none of this was in the order rejection emails they sent me (first time I ordered with a debit card and got the payment problems email back, then I tried ordering with a credit card and got a message back saying they'd tried to contact me regarding problems with my order although no message or email had been left).
I had to call them up in the end and do the whole order over the phone on Saturday (received my eee Pad yesterday). The rep said they'd make a note about the problems I had ordering and the less than descriptive rejection emails I received.
Anyway, if you're still having problems, take these things into account when you're making the order.
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Cheers mate everything was okay now ...it's just some problem with my bank a/c
i need to wait for a week before my eee pad arrive!! i cant track my order on the comet website..wt's wrong with them
Hi,
I tried my best to order 2 Nexus 4 8gb today (I live in France) but Google Wallet only said my payment was refused.
I updated my credit card information and now my order is pending in Wallet, but if I look in "My Orders & Settings" in Google Play, the current status of my order is "pre-ordered" (see screenshot) although other people from my country have already a planned date of shipment.
Is anybody in the same case ? Do you think I will receive my phones within the first wave or will I have to wait ?
r0cketman137 said:
Hi,
I tried my best to order 2 Nexus 4 8gb today (I live in France) but Google Wallet only said my payment was refused.
I updated my credit card information and now my order is pending in Wallet, but if I look in "My Orders & Settings" in Google Play, the current status of my order is "pre-ordered" (see screenshot) although other people from my country have already a planned date of shipment.
Is anybody in the same case ? Do you think I will receive my phones within the first wave or will I have to wait ?
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My status was "Estimate Shipping: 15th November, 2012" but it changed to "pre-ordered" like yours a while ago. I don't what this means but I emailed google and I am waiting for an answer.
astalavista_thes said:
My status was "Estimate Shipping: 15th November, 2012" but it changed to "pre-ordered" like yours a while ago. I don't what this means but I emailed google and I am waiting for an answer.
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Ok keep me posted.
Thread moved to Q & A section.
emailed them as it said pre-ordered, this is what they said:
Orders are shipped within two business days of placing your order, and will be delivered upon two additional business days of processing.
According to our records, your order should ship by the evening of November 15.
Upon receiving your shipping confirmation email, you'll be given a tracking number that will assist you in determining your package's estimated delivery date. Please note that it might take up to 24 hours before the tracking number returns any information.
amal94 said:
emailed them as it said pre-ordered, this is what they said:
Orders are shipped within two business days of placing your order, and will be delivered upon two additional business days of processing.
According to our records, your order should ship by the evening of November 15.
Upon receiving your shipping confirmation email, you'll be given a tracking number that will assist you in determining your package's estimated delivery date. Please note that it might take up to 24 hours before the tracking number returns any information.
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Well, I received that email too. I believe that this is an automated reply that the system sends by looking up your order number. That's encouraging news but I don't believe in a bot especially at this extremely complex situation.
astalavista_thes said:
Well, I received that email too. I believe that this is an automated reply that the system sends by looking up your order number. That's encouraging news but I don't believe in a bot especially at this extremely complex situation.
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Hope your right! I just NEED the phone lol
fingers crossed they ship today and arrive tomorrow! :good:
2 days ago i went to motorola site, and brought an moto x At&t with disscount code, did checkout everything good, then i get an error okay.. im chill.. theres nothing on my cart and nothing on my email , nothing on purchase history.
then next day i check my credit card bill online and the phone was charged $374.49, i go to their live chat asking for help because i dont see nothing on their website or any confirmation email , they gave me a number.. i call then they tell me (yesterday) gonna call me back with info about my order.. im still waiting.
i dont know what to do right now, is this normal? should i wait or what? kind of a process? did i loose my money?
Avide said:
2 days ago i went to motorola site, and brought an moto x At&t with disscount code, did checkout everything good, then i get an error okay.. im chill.. theres nothing on my cart and nothing on my email , nothing on purchase history.
then next day i check my credit card bill online and the phone was charged $374.49, i go to their live chat asking for help because i dont see nothing on their website or any confirmation email , they gave me a number.. i call then they tell me (yesterday) gonna call me back with info about my order.. im still waiting.
i dont know what to do right now, is this normal? should i wait or what? kind of a process? did i loose my money?
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It's not normal, but I really doubt that they would bill you and not send you a phone. You're not buying from some ebay seller, its Motorola. As for them calling you back, forget about it. They won't. You have to call them again and again and again and again and again (get the point? lol). Their support is the worst I've ever seen.
aooga said:
It's not normal, but I really doubt that they would bill you and not send you a phone. You're not buying from some ebay seller, its Motorola. As for them calling you back, forget about it. They won't. You have to call them again and again and again and again and again (get the point? lol). Their support is the worst I've ever seen.
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www.motorola.com
well.. i gonna keep calling.. they billed me and i got no invoice , nothing from em..
Avide said:
www.motorola.com
well.. i gonna keep calling.. they billed me and i got no invoice , nothing from em..
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Worst case call your cc company.
aooga said:
Worst case call your cc company.
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i did, they gave me a code that i have to provide motorola in order to confirm or cancel the payment, from this side they cant do nothing..
im freaking out..
Avide said:
i did, they gave me a code that i have to provide motorola in order to confirm or cancel the payment, from this side they cant do nothing..
im freaking out..
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That sucks. I would just keep calling moto
Sent from my XT1053 using Tapatalk
Calm down. I remember it happening to someone earlier. I also remember the support actually called someone back
I think its better if you post this as a comment on Punit Soni's posts on G+. They follow you up pretty closely
eeshlikhith said:
Calm down. I remember it happening to someone earlier. I also remember the support actually called someone back
I think its better if you post this as a comment on Punit Soni's posts on G+. They follow you up pretty closely
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48hours and im still waiting a call.
Avide said:
48hours and im still waiting a call.
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https://plus.google.com/+PunitSoni/posts
Comment your problem here He will definitely refer you to the person incharge
If the order was not fully processed by Moto, they may have still authorized your credit card for the purchase amount, but never actually billed it. This can cause charges to show up as pending for a number of days, but there is a limit on how long they stay pending (waiting on confirmation of the final price (think like when you add a tip to a check at a restaurant)) before they are removed.
If Moto didn't process the order for whatever reason, the charge may expire and you won't lose any money. Just my thoughts.
eeshlikhith said:
https://plus.google.com/+PunitSoni/posts
Comment your problem here He will definitely refer you to the person incharge
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i did
fury683 said:
If the order was not fully processed by Moto, they may have still authorized your credit card for the purchase amount, but never actually billed it. This can cause charges to show up as pending for a number of days, but there is a limit on how long they stay pending (waiting on confirmation of the final price (think like when you add a tip to a check at a restaurant)) before they are removed.
If Moto didn't process the order for whatever reason, the charge may expire and you won't lose any money. Just my thoughts.
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yeah thats what someone told me in support live chat, i can wait or give then a call.