Database Users

Alternative Hard Reset

Hello. First all sorry for my english.
Since a few days the buttons of my pda are crazy and don't work properly.
For example: The power button don't switch off the pda, but if I press and hold the button for a few seconds, switch off the ligth of the screen. This mean that the button isn´t broken, is it??? With the cam and record button it´s the same. If I press those buttons on windows 6 it works perfectly but i want to hard reset my pda and when reset and press whe i have to change "Clean Registry Hive " and "Format Storage" I can't change these options and cant make hard reset.
Then that is the question:
How can i make hard reset?? is there an alternative metod???? At Qtek S200 there is an application that clean the memory. It Exists for my blueangel??'
There is any application than do it???
Thanks. I´m waiting for answers.

u can use psshutXP it can do a hardreset with confirmation by holding the upper right corner of the application.

Hello.
Thanks for your answer.
I have tested your option, but it seems that the hard reset doesn´t work in wm6. It changes time and date, but don't clean memory, because i have the same programs than before.
I need another metod.
Thanks.

here u are..
just reset first your device, than after you see the stripped screen, press the record and camera button quickly before the the version appears (radio,etc).. then you will see the three options..
enable kitl should be no
clean registry hive should be yes
format storage should be yes
to choose just use the camera and record to change the options...
good luck
cheers
adri..

Hello evoluzionne.
I know that way to do hard reset, but my problem is that i can´t change the options:
enable kitl should be no
clean registry hive should be yes
format storage should be yes
In Windows Mobile 5 or 6 the camera and record buttons works properly, but when I reset the device and press the record and camera button quickly before the the version appears (radio,etc).. i can´t change the optios. It´s seems like the buttons don´t work. But i know that the buttons works, but the buttons don´t change the options. It´s very stranger.
In the power button is seemed. I can switch on the device, i can switch on/off the screen if I press and hold the button but i Can´t switch off the device. It´s incredible. My buttons are crazy. So i want to do downgraded to WM2003 ( so I need to do hard reset).
Do you know why are my buttons crazy????
Thank for your answer, and sorry for my english
Ciao

Hi,
Just wondering if you resolved the issue. I am having a similar problem on pda2k upgrading from wm5 to wm6. Buttons work except during boot menu so i cannot change options.
Appreciate your help.
MC
melilleny said:
Hello evoluzionne.
I know that way to do hard reset, but my problem is that i can´t change the options:
enable kitl should be no
clean registry hive should be yes
format storage should be yes
In Windows Mobile 5 or 6 the camera and record buttons works properly, but when I reset the device and press the record and camera button quickly before the the version appears (radio,etc).. i can´t change the optios. It´s seems like the buttons don´t work. But i know that the buttons works, but the buttons don´t change the options. It´s very stranger.
In the power button is seemed. I can switch on the device, i can switch on/off the screen if I press and hold the button but i Can´t switch off the device. It´s incredible. My buttons are crazy. So i want to do downgraded to WM2003 ( so I need to do hard reset).
Do you know why are my buttons crazy????
Thank for your answer, and sorry for my english
Ciao
Click to expand...
Click to collapse

Another BA with the same problem
melilleny said:
Hello. First all sorry for my english.
Since a few days the buttons of my pda are crazy and don't work properly.
For example: The power button don't switch off the pda, but if I press and hold the button for a few seconds, switch off the ligth of the screen. This mean that the button isn´t broken, is it??? With the cam and record button it´s the same. If I press those buttons on windows 6 it works perfectly but i want to hard reset my pda and when reset and press whe i have to change "Clean Registry Hive " and "Format Storage" I can't change these options and cant make hard reset.
Click to expand...
Click to collapse
Hi,
I have an exact problem as you. I've followed any info about hard reset, I've red wiki 100times, searching using Google but perform hard reset or enter to bootloader mode on my BA is IMPOSSIBLE!
In November I've upgraded to WM6, ROM from pdaviet, OS 5.2.2000 (Build 20000.1.0.0.PV.HAT)
MDA is working without problems, I can use phone, wifi, camera, record, BT, ActiveSync 4.5.
Right now I want to upgrade to new ROM from pdaviet but I stuck with a step: enter to bootloader mode
I've tried psShupXP software, which is capable do a hard reset. Still no luck, after software hard reset my BA comes on with all files installed...
Unfortunatelly mtty doens't works too, I can't see any WCEUSBSH001 port...
I'm not alone, but the bad news is that I don't find any solution
Thanks for any hint
R.V.

I have the same problem as you do, except I can enter BootLoader and Hardreser, but I can't turn off my device with power button, and if I hold it for long it shuts the backlight.
If anyone had any sucess solving this please share how...
Thank you.

evoluzionne said:
just reset first your device, than after you see the stripped screen, press the record and camera button quickly before the the version appears (radio,etc).. then you will see the three options..
enable kitl should be no
clean registry hive should be yes
format storage should be yes
to choose just use the camera and record to change the options...
good luck
cheers
adri..
Click to expand...
Click to collapse
I am following the same exact steps...flashed rom for the 5th time...hard reset is not working. The problem...'Mail' button (the hardware key) does not respond. I can change the options from No to Yes. But after pressing the 'mail' button nothing happens. Please let me know if there is another way to clear the registry hives and format the storage!!!

have you guys tried the MTTY alternative? i think it's somewhere here in the forum.

I am having the problem described in here.
By holding the record & media button, it *does* go to the hard reset menu, so obviously the record and wm buttons do work (ie is not a physical problem with the buttons), since these buttons do get it to the menu, it just does not allow any changes to the options (KITL, format storage, format registry hive)...
It is maddening, because I am stuck with the oldish pdaviet WM6 rom that crashes for me all the time and I want to try the newer 6.1 ROMs but can't hard reset and have seriously considered finding another used BA on ebay to start fresh it is driving me so nuts.....
I am about to search for the MTTY method described by samurai above... assuming I locate and can do it, I'll post results....

what do you mean "it just does not allow any changes to the options"? do you mean it wont let you navigate through each options? or do you mean it wont let you change from yes to no or no to yes?
any changes to the options are executed only after you have pushed the "mail" button

SilverSamurai said:
have you guys tried the MTTY alternative? i think it's somewhere here in the forum.
Click to expand...
Click to collapse
Catch:
http://forum.xda-developers.com/showthread.php?t=378640&highlight=MTTY
tried it myself - works great!
Bird

Help, Hardware problem?

I have Telus P4000, and recently a few buttons stopped working. The following buttons dont work Widnows key/Ok Button/Soft Left/Soft Right/Green Phone/Red Phone/ Mail Button/ Internet Button on the top. On the Right Side the Camera and COMM manger button do not work. On the left side the Ok button and Voice Command button do not work.
Whats weird is that i can go into the boot loader menu by holding Power + Camera + reset... And i can also do a hard reset by doing Power + soft left+soft right + reset... So The Camera + soft left + soft right must work ? So could this be a software problem? i have done a Hard reset, but they dont work still? Any Help would be appreciated thanks

check this first post in this thread. There is a cab file that fixes this.
http://forum.ppcgeeks.com/showthread.php?t=31852&highlight=Titan+Kitchen

I have the same problem with my Mogul, but I have yet to find a solution that works, and that cab didn't do anything unfortunately (Unless I did something wrong, you just have to install it right?). My buttons also work for hard reseting the device.

Unfortunately that PPCGeeks page only changes the registry settings for the same buttons as the settings|buttons program. It doesn't change the phone buttons or the windows or ok buttons.
Did you flash a new ROM or is this a stock phone?

I bought my mogul used off craigslist, and the buttons worked for a few days after I bought it, then they stopped working. Since then I have installed the new offical sprint rom and thats it.

jclardy said:
I bought my mogul used off craigslist, and the buttons worked for a few days after I bought it, then they stopped working. Since then I have installed the new offical sprint rom and thats it.
Click to expand...
Click to collapse
So they stopped working before the Sprint ROM update? That doesn't sound good. Since you don't have a warranty you could follow the path of flashing to DCD ROM since you have probably the latest Radio ROM already and see if the button come back.

The original poster described exactly what is happening to me. I haven't tried the solution linked above because I'm at work. Has anyone tried that and had it work?

possibly bricked touch HD

Restored my blackstone this morning to a back up from the start of the month.
the phone came back on after the restart but displayed a "phone task could not be started" message bubble.
couple more restarts which resulted in a similiar result and now i'm in the position where i just get the smart mobility screen and nothing happens.
so the only real answer is to reset to factory settings and then restore my back up again.
question is how ? the phone is off at the moment - i've searched XDA and come up with holding the power button then pressing the volume controls up and down then letting go of the power button ?
is this correct ? doesn't seem to do much.
EDIT : done the hard reset now. sat on the windows mobile screen saying "preparing your device for use for the first time" now. can't remember how long this took first time round.
EDIT : Now i'm looking at the Red, green, blue and white bar screen. with the following text across the top
BLAC100 32M
SPL - 1.14.0000
MicroP-Blackstone (LED) V6. its sat at this screen for about a minute so far. what happens next ?>
hopefully i can get this back and not have to shell out for a new phone.
thanks in advance.
matt.

matthoy said:
so the only real answer is to reset to factory settings and then restore my back up again.
question is how ? the phone is off at the moment - i've searched XDA and come up with holding the power button then pressing the volume controls up and down then letting go of the power button ?
is this correct ? doesn't seem to do much.
hopefully i can get this back and not have to shell out for a new phone.
thanks in advance.
matt.
Click to expand...
Click to collapse
Correct procedure to restore factory settings or hard reset
1. Turn off device (Obviously yours is already off)
2. Hold down vol up & vol down and then turn on device (continue to hold down vol up & vol down)
3. Screen will go to bootloader temporaily then you'll be presented with a message blah blah blah etc
4. Press vol up to hard reset

Thanks for the info. heading back to the horrible world of default settings.
is now a good time to flash the firmware with dutty's ROM ?

Depends on which Duttys you want to get to:
If you want to go to V2.6 or earlier Hard SPL is fine
If you want to get to V2.8 you will need USPL
There is more steps required as it depends on what rom you have on phone as hard resetting will not return you to stock rom, it will return you to factory settings of rom you had flashed to previous
More info can be found on post#6 of Duttys thread

Just read your first post again. You said you restored your phone to a previous backup of a month ago
For this to work properly you would have needed the rom on your phone of which you backed up
i.e. if you had Duttys 2.1 on last month and backed it up, you would need Duttys v2.1 on again before doing a full restore. If it was only PIM info (contacts/emails etc it would be ok).
This may have been where your problem was. If you tried to do a full restore while running Duttys V2.6 or Laurentius rom or any other etc the restore would probably have affected your phone

Just to clarify. I haven't flashed my ROM since getting the phone in Nov. so it's back to the original ROM that it came with. my restore this morning was to to the original ROM as well. Obviously if i flash the original ROM with dutty's the backups i have got already will be no use at all.
hmmmmmmm.
might just try another back up restore and see if i can get back to where i was this morning.
thanks for your help mate.
cheers
matt.

let us know how you get on

well
after a lot of toing and froing, my sprite back up from earlier this month has restored the blackstone successfully. thanks very much mater for digging me out of a massive hole earlier. saved the day.
i think i'll leave it where it is for now. flashing the ROM further means i'll have to re-install all the 3rd party apps i've installed.
thanks again.

as long as you can get to the bootloader it is never bricked

HELP!!

hi, i am in need of som serios help, im a total noob n i flashed my first ROM with Duttys_Leo_Sense_2.5_5.21905.5.0.93_2.13_Radio_2.10.50.26_HG_V3.4.exe
i then last night decided i wanted to switch over to Miri_Steve0007_Elegancia_V8.5
and now the phone will not reset and has a million crashes! iv been trying to go back to the Dutty ROM bt it dosnt let me. can som1 upload what it is that i need to get the dutty rom bak. thank u in advance

when you say crashing, can you give a bit more info? is it locking on a cirtain screen? or in a constant reboot?
you may want to also read through a few of the stickys as if you use the search you most likley will find the cause.

RE: HELP!
More info would be appreciated but I've had issues before and did this:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using buttons on the phone.
With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
While holding the volume buttons, press the END/POWER button briefly and then release it.
When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
From that my phone turned on and I was able to create an activesync connection again to flash another ROM.
__________________
Blog: jonathanstowell.com

Rasheduddin said:
hi, i am in need of som serios help, im a total noob n i flashed my first ROM with Duttys_Leo_Sense_2.5_5.21905.5.0.93_2.13_Radio_2.10.50.26_HG_V3.4.exe
i then last night decided i wanted to switch over to Miri_Steve0007_Elegancia_V8.5
and now the phone will not reset and has a million crashes! iv been trying to go back to the Dutty ROM bt it dosnt let me. can som1 upload what it is that i need to get the dutty rom bak. thank u in advance
Click to expand...
Click to collapse
I flashed many roms and never experience like that as long as you do it as per instruction/ guide in the relevant ROM.
I would suggest you to go into bootloader screen (turn of you phone, then press vol up and down together with the power on button).
Install HSPL (only if you havent installed it), perform task 29, flash the radio (check the radio version required by the ROM), and flash the ROM you want.
Everytime the process reach 100%, you press the vol down button to go into bootloader screen so you dont need to pull out the battery or the cable (but for the last process (flashing the rom), you should press vol down and up together (it will go to hard reset). And for better result, please make sure your battery above 50% and use win xp.
Hope you can solve it.

Hard reset fails!

I desperately need an alternative way to hard reset my hd2. Holding the up down button and shortly pressing the on/off button just switches the phone on. No reset. btw I cant start up normally so the software approach doesn't wort either.

Peter65nl said:
I desperately need an alternative way to hard reset my hd2. Holding the up down button and shortly pressing the on/off button just switches the phone on. No reset. btw I cant start up normally so the software approach doesn't wort either.
Click to expand...
Click to collapse
Use the reset button on back whilst holding up/down buttons

a few people have commented on the difficulty of getting both up and down pressed correctly.
I find I get a much better press with the battery cover off, and I press one first, then the second.that way you can feel them connect individually.

Why don't you guys use the build in software to hard re-set the devise.
1] Press Star Icon
2] Press Setting Icon
3] Press System Icon
4] Press Clear Storage Icon
That should start a hard re-set on device and re-store everything back to original configuration.

maniep said:
Why don't you guys use the build in software to hard re-set the devise.
1] Press Star Icon
2] Press Setting Icon
3] Press System Icon
4] Press Clear Storage Icon
That should start a hard re-set on device and re-store everything back to original configuration.
Click to expand...
Click to collapse
why don't you read the opening first again?
the dude can't use the software approach because his windows won't start, remember?

what about using task 29 or the reflash original splash screen while its doing its thing you can use both hands to hold the vol buttons, other than anything else suggested i dont thinj there us another way to hard reset other than reinstalling your rom maybe fix the software wipe storage app.

That works!
11calcal said:
Use the reset button on back whilst holding up/down buttons
Click to expand...
Click to collapse
Thanks, finally got the thing going again.

I have the same exact problem. None of these methods are working for me. Is there anthing else I can do?

Same for me. Locked out of the phone completely. When it boots it only gets as far as the O2 start up screen and doesn't get any further. Hard and soft reset do nothing. Have tried all suggested here already.
When I get to the screen where I'm prompted to press Volume up to restore, it goes straight to 'restore completed' in a fraction of a second, then back to the start up screen when I press Volume up again.
Need help as I now have an HTC paperweight and no phone!

sonicuk said:
Same for me. Locked out of the phone completely. When it boots it only gets as far as the O2 start up screen and doesn't get any further. Hard and soft reset do nothing. Have tried all suggested here already.
When I get to the screen where I'm prompted to press Volume up to restore, it goes straight to 'restore completed' in a fraction of a second, then back to the start up screen when I press Volume up again.
Need help as I now have an HTC paperweight and no phone!
Click to expand...
Click to collapse
Been using magldr? Cos hard resetting with magldr installed just affects magldr, hence a very short reset time that does nothing.

samsamuel said:
Been using magldr? Cos hard resetting with magldr installed just affects magldr, hence a very short reset time that does nothing.
Click to expand...
Click to collapse
No, I don't even know what that is. I'm not very technical and all I had installed was Cookie's Home Tab Editor.

I have the same problem.
My HTC is blocked ( the WM "forgot" the password that I set - a common problem ), so I have to do a Hard Reset that doesn't start.
I can't reflash or do anything else ( as told here ) without instaling HSPL first. As this can only be installed by the Active Sync, and Active Sync doesn't connect to blocked phones, I can't do anything else...
Is there a way to do anything else with only a new ROM in the sd card ? Or I REALLY have to install HSPL first ?
Thanks,
Leo

leodino said:
Is there a way to do anything else with only a new ROM in the sd card ? Or I REALLY have to install HSPL first ?
Click to expand...
Click to collapse
It is possible to be stitched from a SD-card without reinsertion HSPL. It is desirable to stitch official ROM
It is desirable SD-card to format a feather an insertion.