Restored my blackstone this morning to a back up from the start of the month.
the phone came back on after the restart but displayed a "phone task could not be started" message bubble.
couple more restarts which resulted in a similiar result and now i'm in the position where i just get the smart mobility screen and nothing happens.
so the only real answer is to reset to factory settings and then restore my back up again.
question is how ? the phone is off at the moment - i've searched XDA and come up with holding the power button then pressing the volume controls up and down then letting go of the power button ?
is this correct ? doesn't seem to do much.
EDIT : done the hard reset now. sat on the windows mobile screen saying "preparing your device for use for the first time" now. can't remember how long this took first time round.
EDIT : Now i'm looking at the Red, green, blue and white bar screen. with the following text across the top
BLAC100 32M
SPL - 1.14.0000
MicroP-Blackstone (LED) V6. its sat at this screen for about a minute so far. what happens next ?>
hopefully i can get this back and not have to shell out for a new phone.
thanks in advance.
matt.
matthoy said:
so the only real answer is to reset to factory settings and then restore my back up again.
question is how ? the phone is off at the moment - i've searched XDA and come up with holding the power button then pressing the volume controls up and down then letting go of the power button ?
is this correct ? doesn't seem to do much.
hopefully i can get this back and not have to shell out for a new phone.
thanks in advance.
matt.
Click to expand...
Click to collapse
Correct procedure to restore factory settings or hard reset
1. Turn off device (Obviously yours is already off)
2. Hold down vol up & vol down and then turn on device (continue to hold down vol up & vol down)
3. Screen will go to bootloader temporaily then you'll be presented with a message blah blah blah etc
4. Press vol up to hard reset
Thanks for the info. heading back to the horrible world of default settings.
is now a good time to flash the firmware with dutty's ROM ?
Depends on which Duttys you want to get to:
If you want to go to V2.6 or earlier Hard SPL is fine
If you want to get to V2.8 you will need USPL
There is more steps required as it depends on what rom you have on phone as hard resetting will not return you to stock rom, it will return you to factory settings of rom you had flashed to previous
More info can be found on post#6 of Duttys thread
Just read your first post again. You said you restored your phone to a previous backup of a month ago
For this to work properly you would have needed the rom on your phone of which you backed up
i.e. if you had Duttys 2.1 on last month and backed it up, you would need Duttys v2.1 on again before doing a full restore. If it was only PIM info (contacts/emails etc it would be ok).
This may have been where your problem was. If you tried to do a full restore while running Duttys V2.6 or Laurentius rom or any other etc the restore would probably have affected your phone
Just to clarify. I haven't flashed my ROM since getting the phone in Nov. so it's back to the original ROM that it came with. my restore this morning was to to the original ROM as well. Obviously if i flash the original ROM with dutty's the backups i have got already will be no use at all.
hmmmmmmm.
might just try another back up restore and see if i can get back to where i was this morning.
thanks for your help mate.
cheers
matt.
let us know how you get on
well
after a lot of toing and froing, my sprite back up from earlier this month has restored the blackstone successfully. thanks very much mater for digging me out of a massive hole earlier. saved the day.
i think i'll leave it where it is for now. flashing the ROM further means i'll have to re-install all the 3rd party apps i've installed.
thanks again.
as long as you can get to the bootloader it is never bricked
Related
OK I am stuck at the screen showing IPL SPL GSM and OS.
I was wanting to change the ROM so I used Resco backup and made a full backup.
Then I flashed back the original Rom for my Cingular 8125 / HTZ Wizard
Then I flashed to HTC Business Edition ROM CE OS 5.2.1622 Build 18128 AKU 4.4 http://forum.xda-developers.com/showthread.php?t=376667
Then ran my restore but since I forgot to put in my name and other personal info it said some stuff couldnt be restored so I Put in all my info and then did the restore again and it said it was complete and needed to soft reset so I said ok and now Im stuck at the boot screen like I said.
Since Im at this spot active sync wont connect and I cant reflash that way.
any help or ideas would be appreciated.
Cheers,
Chris
I am sort of in the same boat, got the wizard flash with buttons image, but now it won't connect via activesync, hopefully we will both get an answer.
cholubaz,
I got my problem solved by ....
1) doing a hard reset on my phone
2) un-installing active sync AND deleting the active sync folder then re-installing a fresh copy
I wanted to pull what little hair out that I have left, but it all came out good.
I fixed mine too just a few min ago
Mine wouldnt even hard reset. Holding the Power button down did nothing no matter how long I held it down.
I took the battery out and put it back in after a few min to a few hours and still it would only boot to the same screen I mentioned.
What I found out was that if I held the camera button in and then turned on the phone I was able to get in to boot loader mode and then I was able to reflash to a new ROM.
So Im back in business now
Cheers,
Chris
Just installed "Duttys Topaz Leo Holy Grail R1 [LP]" on my AT&T Pure and I thought I would add some comments for the rest of you considering upgrading your "Pure." Overall the upgrade was a good idea. Lots of additional functionality, and the ROM is fast and works well. Here are a few comments;
1. When I tried to use the HARD-SPL in automatic mode, it would never connect to the phone. I even tried installed the HARD-SPL manual CAB on my phone but that didnt work either, it just froze the phone with the old AT&T ROM. Instead I downloaded the CAB that was mentioned in one of the error messages that HARD_SPL gave me. Once I installed that, HARD-SPL worked fine.
2. No more AT&T Navigator. If this is a tool you use, its gone. You can replace it with a TeleNav download however. I am using the download for the "Tilt" and while not perfect, it works. You can download it at;
http://tinyurl.com/telenavdownload
3. The Pure came with a very nifty and effective voice dialing feature that requires no training. I found it useful and accurate but it too is gone (if I am wrong, please let me know!). The new ROM comes with a CAB that permits voice dialing but it requires training and is not nearly as sophisticated but it works.
4. This new ROM is missing an applications tab, instead app shortcuts are integrated with the home screen. While this is nice there is no menu option that says "All Programs." If you want to run a program that is not in one of your 9 shortcuts, you have to go to the start menu and leave the TouchFlo system and go into Windows Mobile. This is pretty annoying actually (no fault of Dutty of course, its a HTC issue).
Other than these four things, I am pretty happy with the ROM and the install was pretty painless.
jeremiah.... I also have a htc pure and I am planning to flash the rom to duttys or any other rom... but I am new to this and I am looking at the steps.
1. I need to use the Hard-Spl first and then hard reset the phone right ?(but how do i hard reset the HTC pure ? I cannot find the reset button I saw a video for HTC diamond 2 but not for htc pure can you tell me how you reset the phone ?)
2. Then I use the ROM to install right ?
Please help me with the steps required
UPDATE: Restoring AT&T Navigator on the AT&T Pure
In a previous post I said that when you update the ROM on the Pure you lose AT&T Navigator and had to use a version of TeleNav for the Tilt instead. Well I have found a link on the TeleNav site to download the Pure version of AT&T Navigator. Here it is and enjoy...
http://tinyurl.com/pure-navigator
Your Questions
mshenoy4573 said:
jeremiah.... I also have a htc pure and I am planning to flash the rom to duttys or any other rom... but I am new to this and I am looking at the steps.
1. I need to use the Hard-Spl first and then hard reset the phone right ?(but how do i hard reset the HTC pure ? I cannot find the reset button I saw a video for HTC diamond 2 but not for htc pure can you tell me how you reset the phone ?)
2. Then I use the ROM to install right ?
Please help me with the steps required
Click to expand...
Click to collapse
mshenoy4573,
Don't worry about the hard reset, it is not required actually. The ROM upgrade is really quite simple. Yes, the first thing you need to do is run HARD-SPL. If all goes well, you will get the tri-color screen on your phone and it will install no problem. If you are like me, it won't work the first time. If it just hangs or you get an error message, here is what to do.
Do NOT install the manual cab mentioned in the HARD-SPL instructions, it just froze up my phone. Instead, read the error message. You will see that it gives you instructions for downloading and installing a different CAB file. The error message gives you the URL to use, do that.
Once you download and install that CAB file, run HARD_SPL again and it should install no problem. Just let the phone reboot and then with your phone connected to your windows PC, install the ROM of your choice by running the "wrapper" program. Its a piece of cake really.
Remember you will lose the nifty MS Voice Command application and I don't know how to get it back. In a previous post I give a link to download the AT&T Navigator if you are interested. Good luck!
If you don't know where the reset button on the Pure is....
I suggest you familiarize yourself more with the basic functions of the machine before installing (bricking <BG>) a new Rom!
Read the Faqs, and Stickys, All the info is there, but you do have to dig in.
No one really wants to assume the liability of completely nursemaiding
someone who hasn't even tried to find out by reading the wealth of info on
this site.
Be that as it may I'll try to pay some of my Karmic newbie dues here <BG>
On the Pure, Compact V and Diamond 2 (All the HTC Topaz series)
the reset button is somewhat cleverly hidden in the stylus hole
When you remove the stylus you will see a red dot inside the opening
that is the reset "button"
If you gently push the red area you will hear a click and the machine
will "warm" reset . Try it, it will not hurt anything and actually should be done periodically to free up memory every now and then or if your Pure is acting sluggish.
ONLY After you reburn your ROM you will want to perform a "Cold" or Hard
Reset as well, (This clears additional system memory removes all installed software and re-initializes some of the internal parameters to default factory values even with a new ROM) This should only be done right after a new rom is flashed in or maybe if you have really hosed up your machine and wish to start from scratch.
To Perform a Cold Reset you press both Up and Down Volume buttons Simultaniously and then depress the Red (warm) Reset button described above (in warm reset)
The other special button sequence is used to enter boot mode and actually burn
a new Rom (After you've copied it to the Device)
Ths is done by first turning the device off,
hold the Power/Standby button (top of Phone) until unit is off
(not just standby) and then while still off
Depressing Vol Down button (just the the one button)
and then simultaneously pressinging the Power On button (hold them both a few seconds)
This will bring you to the famous Tri-colored Boot mode screen (you can't miss it)
This is one of the ways to start the actual Rom burn/Flash/installation but there are menu options here so you can bail out if you are not ready to burn at this time
What you really should consider is bringing up this boot screen
and reading the info on it (write it ALL down)
But specicically notice the number of the HSPL displayed.
The Stock ATT Pure will say HSPL 1.83.0000 (thats the locked OEM ATT HSPL) After you sucessfully burn your new HSPL
if you bring up this screen it will say HSPL 1.83.Olinex
That is what you need to see before you can burn a new ROM!
I suggest you bring up that boot screen familiarize yourself with it
It wont hurt anything.
(verify yours now says 1.83.000 and after HSPL install says 1.83.Olinex)
Another few Pointer for the Pure
You can "upgrade" the HSPL in one sitting, your machine will still run
after the HSPL has been upgraded. You can check it out and upgrade the Rom
at a separate time. (So you can exhale!<BG> if the HSPL "upgrade" was good)
Its been a while but I'm pretty sure the instructions did not require you to
Cold Reset the machine before upgrading either the HSPL or the Firmware
(but definately afterwards) And since I remember you needed a USB and internet connection you couldnt have deleted the Activesync partnerships
(which a cold reset does, Anyone?) Anyway Just follow the instructions!
Last note On the Pure
I could not install the HSPL until I loaded "enablerapinew.cab"
this file is mentioned in the Docs and available as a link in them
I'm fairly sure all Pures will need to install it on there device as well.
Good Luck
Like the original poster I also installed Dutty's HGR1 and love it
I did have some minor anomolies because I did NOT do a
Cold Reset AFTER originally installing the new Rom firmware.
Most have been solved by the Cold Reset and re-installation of all my
software (PIA but worth it) but there are still some very minor known bugs
KJL
Actually cold reset on a Pure is "hold vol up and down, press power button", not the soft reset one. Of course do it with phone off to start with.
As for the voice dial feature on stock Pure - it's called Voice Command (Microsoft feature).
If you want it back after upgrading a rom search this forum for a Voice command cab. Install it, you probably gonna get an error at the installation but all should work ok. You can see it installed in settings/personal.
A.
Cold Reset after re-flashing Rom
smielek00 said
Actually cold reset on a Pure is "hold vol up and down, press power button", not the soft reset one. Of course do it with phone off to start with.
--------------------------------------------------------------------------------
Hi
Its interesting you said that
you know thats what I originally thought and read myself
but not so sure now (I've seen both choices mentioned)
I used the Vup+ Vdown +Pwr after the first time I re-flashed my Pure
If I'm not mistaken, it just brought up the Tri-color screen and I seem to remember some confusion on my part as how to run the new software from there? (didn't want to re-flash a second time) I think I just hit reset??
Well I know I had a bit of uncertainty at the time if I had actually Cold reset
I eventually developed some anomolies in the system and decided to
re-flash and start from scratch.
This 2nd time I used Vup + Vdown + red reset
after reflashing and I had very clear prompts asking me to confirm that
I would be deleating all my data and installed programs. Which of course I did
and it then rebooted, this felt much more "concrete" than my original experience??
(Now this could also be due to the new firmware and HSPL as well? I guess its not "really" a Pure anymore after re-flash)
But I'm wondering if on my first Re-flash I didn't manage to NOT hold both
Vup and Vdown together and hitting Pwr just brought me to boot mode instead of Cold Reset mode. (very easy to do)
Anyway I do know for a fact I used Vup+Vdwn + Red Reset this last time
and it will work on the re-flashed Rom and everything has been fine and
very stable since (Loving Dutty's HGR1)
Just my experiences as I can best remember and interpret them
Be great if we got another few inputs on this
KJL
Thanks Ken,
Might work both ways, I remember having to confirm I want my phone to a clean original state.
On Dutty's HG - hope he can fix autotime when changing time zone
My problem is active sync wont stay connected when it my phone goes to the red, green and blue screen during the flash process. Any ideas how to fix this?
mikeroberts30 said:
My problem is active sync wont stay connected when it my phone goes to the red, green and blue screen during the flash process. Any ideas how to fix this?
Click to expand...
Click to collapse
You might need to install the extra cab then first. Not sure about that, but you can probably get an indication of what to do by reading through some of the recent posts in the hard spl thread.
BTW, I just upgraded my Pure to Dutty's Holy Grail R3 (the Leo phonecanvas version). It works great. So far it seems like the R1 in many respects.
First thing you'll want to do is turn off the weather animation on the front page by selecting a non-animated wallpaper. That homescreen animation is designed for the HD2, which has a processor twice as fast as the TD2 or Pure. So I find that it slows things down too much for scrolling back and forth with the quicklaunch applications. But that's just me.
Another tip is to get the 3G icon back by changing the Reg Key: HKLM/Software/OEM/RIL/EnableHSDPAIcon to 0.
I love the Pure hardware. I just wish somebody would release a matte finish back cover to avoid the fingerprints.
Hi,
For the last month I noticed that Left softkey (Phone softkey) is freezing.. Now this is becoming more often. The only solution I found is when it freezes to press windows start button at the top left corner and then the phone is working normaly again. At the moment I press left softkey and it freezes, I see that background for that button drops in (the animation works). Then, to un-freeze it, I press verry gently with stylus windows start button.. The rom upgrade didnt work, so I dont know if this is hardware or software bug ???
Any idea ??
dgdragon said:
Hi,
For the last month I noticed that Left softkey (Phone softkey) is freezing.. Now this is becoming more often. The only solution I found is when it freezes to press windows start button at the top left corner and then the phone is working normaly again. At the moment I press left softkey and it freezes, I see that background for that button drops in (the animation works). Then, to un-freeze it, I press verry gently with stylus windows start button.. The rom upgrade didnt work, so I dont know if this is hardware or software bug ???
Any idea ??
Click to expand...
Click to collapse
It sounds like a firmware issue, especially since you had attempted to upgrade the ROM version and failed to do so. Have you tried performing a hard reset? This will restore the phone back to default factory settings and should resolve this problem.
I would strongly advise you to first backup your data (Contacts, Emails, SMS, etc) using PIMBackup.
To perform a hard reset, please try the following:
(1) With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
(2) Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
(3) Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset.
Regards.
p.s. if you would like some detailed information on how to unlock your phone to upgrade to another ROM version, such as a custom ROM, then please carefully read the following guide.
Mastoid said:
It sounds like a firmware issue, especially since you had attempted to upgrade the ROM version and failed to do so.
Click to expand...
Click to collapse
Hi again,
Thanks for your replay. I succeded with ROM upgrade. The problem appeared while I was using previous ROM version (some clean WWE) and then I flashed to custom ROM few days ago thinking that I had a lot of programes instaled on previos ROM and if I install a clean ROM problem will dissapear.. Now I see I was wrong.. I dont realy get it.
I was following the guide from your post while I was upgrading the ROM I have now. And when I did, I did hard reset..
Good thing is that I found the temporary solution how to unbug it (by pressing start button) otherwise I would be verry pissed of as I dont have warranty
Did enyone experienced same problem ?
dgdragon said:
Hi again,
Thanks for your replay. I succeded with ROM upgrade. The problem appeared while I was using previous ROM version (some clean WWE) and then I flashed to custom ROM few days ago thinking that I had a lot of programes instaled on previos ROM and if I install a clean ROM problem will dissapear.. Now I see I was wrong.. I dont realy get it.
I was following the guide from your post while I was upgrading the ROM I have now. And when I did, I did hard reset..
Good thing is that I found the temporary solution how to unbug it (by pressing start button) otherwise I would be verry pissed of as I dont have warranty
Did enyone experienced same problem ?
Click to expand...
Click to collapse
Personally, I haven't ever experienced this problem, but it's good to know all is well now
Best Regards.
The issue is happening to me too.. not sure why..
Sorry for the long description but I think it is better to explain the whole story:
A few days ago I decided to HSPL my HD2 and installed Miri rom. All is working well until today when I need to hard reset the phone. Pressing the two volume keys just did not hard reset it, it just go straight to boot up as normal. The only way to hard reset is to use the Clear Storage.
I thought something has gone wrong so decided to go back to stock rom. So I put the stock Telstra Rom onto the SD card and renaming it to "leoimg.nbh". Then press down volume key and power. It started to show "Loading" but then went back to the boot loader screen. I tried many times and it didn't work. Eventually it worked and succesfully restored to stock rom with SPL 1.42.0000.
I tried the hard reset using volume keys and it is still not working. I then tried to use active sync to install the original stock rom from computer but that failed. (I noticed it did not recognize the version installed on the phone).
I then tried HardSPL again and although it says successful, the boot loader version keeps saying 1.42.0000.
Now I am stuck with the stock rom and cannot flash anything onto it, including stock rom. I suspect this is a hardware problem? Anyone has any suggestion.
I think you messed up with the SD card. I'll say it loud: DON'T EVER AGAIN FLASH FROM THE SD CARD. Now, you may try the HSPL 2, according to the base of your stock rom. For further information, go there. And don't forget: don't ever again... you already know.
Problem is HSPL2 does not work with Telstra phone...
Ok. It was my error. I tried to flash the HD rom instead of the HD2 rom!
Luckily nothing is broken! I now successfully restored to stock rom with SPL1.42 and is able to install HSPL. I can now start flashing Yeepee!!
However, There is still the problem with the hard reset where I can't do it with the volume keys????
forumx said:
Ok. It was my error. I tried to flash the HD rom instead of the HD2 rom!
Luckily nothing is broken! I now successfully restored to stock rom with SPL1.42 and is able to install HSPL. I can now start flashing Yeepee!!
However, There is still the problem with the hard reset where I can't do it with the volume keys????
Click to expand...
Click to collapse
Well.. If the device is up and running there is an "Wipe device" Option under "settings" --> "All settings". It is pretty much the same
I knew there is a "Clear Storage" option but I am just concern that it is a hardware problem. I have tried both stock and custom ROMS, with and without HSPL and it is still not working??
forumx said:
However, There is still the problem with the hard reset where I can't do it with the volume keys????
Click to expand...
Click to collapse
i find it is dificult to press both vol up and down with the back cover on. Try it with cover off, there is more give in the buttons. Plus be sure and press the right spot, you can sort of feel the button going down. Do them individually, dont just put both fingers on and press (well, till you get better at it )
samsamuel said:
i find it is dificult to press both vol up and down with the back cover on. Try it with cover off, there is more give in the buttons. Plus be sure and press the right spot, you can sort of feel the button going down. Do them individually, dont just put both fingers on and press (well, till you get better at it )
Click to expand...
Click to collapse
You're absolutely right! I tried as you suggested and it worked. I guess the buttons were never properly pressed before. Many thanks. Good to know my phone is still "normal".
Got to love xda!
hi, i am in need of som serios help, im a total noob n i flashed my first ROM with Duttys_Leo_Sense_2.5_5.21905.5.0.93_2.13_Radio_2.10.50.26_HG_V3.4.exe
i then last night decided i wanted to switch over to Miri_Steve0007_Elegancia_V8.5
and now the phone will not reset and has a million crashes! iv been trying to go back to the Dutty ROM bt it dosnt let me. can som1 upload what it is that i need to get the dutty rom bak. thank u in advance
when you say crashing, can you give a bit more info? is it locking on a cirtain screen? or in a constant reboot?
you may want to also read through a few of the stickys as if you use the search you most likley will find the cause.
RE: HELP!
More info would be appreciated but I've had issues before and did this:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using buttons on the phone.
With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
While holding the volume buttons, press the END/POWER button briefly and then release it.
When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
From that my phone turned on and I was able to create an activesync connection again to flash another ROM.
__________________
Blog: jonathanstowell.com
Rasheduddin said:
hi, i am in need of som serios help, im a total noob n i flashed my first ROM with Duttys_Leo_Sense_2.5_5.21905.5.0.93_2.13_Radio_2.10.50.26_HG_V3.4.exe
i then last night decided i wanted to switch over to Miri_Steve0007_Elegancia_V8.5
and now the phone will not reset and has a million crashes! iv been trying to go back to the Dutty ROM bt it dosnt let me. can som1 upload what it is that i need to get the dutty rom bak. thank u in advance
Click to expand...
Click to collapse
I flashed many roms and never experience like that as long as you do it as per instruction/ guide in the relevant ROM.
I would suggest you to go into bootloader screen (turn of you phone, then press vol up and down together with the power on button).
Install HSPL (only if you havent installed it), perform task 29, flash the radio (check the radio version required by the ROM), and flash the ROM you want.
Everytime the process reach 100%, you press the vol down button to go into bootloader screen so you dont need to pull out the battery or the cable (but for the last process (flashing the rom), you should press vol down and up together (it will go to hard reset). And for better result, please make sure your battery above 50% and use win xp.
Hope you can solve it.