Related
i used imcokemans unlocker (which i have done before) and blee0125's kitchen and really screwed up somewhere!
i cant get it past the "htc smart mobility" screen. it comes up, tells me the driver and radio versions, then those disappear like they are supposed to and...nothing else.
any suggestions would be great, plz im dying here!
i have tried hard and soft resetting and...nothing!
THANKS.
EDIT: just for those coming to this ancient and recently revived thread, this (my) problem has been solved. altho there are other people now with similar problems
Have you tried re-flashing?
jim256 said:
i used imcokemans unlocker (which i have done before) and blee0125's kitchen and really screwed up somewhere!
i cant get it past the "htc smart mobility" screen!! it comes up, tells me the driver and radio versions, then those disappear like they are supposed to and...nothing else.
can anybody help me???? PLZ im dying here!
i have tried hard and soft resetting and...nothing!
THANKS.
Click to expand...
Click to collapse
Do a camera power reset and try again.
i tried that and it didnt do anything at all. isnt that just where you hold the end key and the side camera key and stick the stylus into the hole?
if so, it have any different effect than the standard soft reset
AraqirG said:
Have you tried re-flashing?
Click to expand...
Click to collapse
and i did try...sort of. im not sure how to seeing as how i can never make it past the boot screen, and therefore cannot connect it to activesync.
THANKS.
jim256 said:
and i did try...sort of. im not sure how to seeing as how i can never make it past the boot screen, and therefore cannot connect it to activesync.
THANKS.
Click to expand...
Click to collapse
Hold down the power button and the camera button at the same time until the tri colored bootloader comes up. If that works, try flashing the stock rom for your carrier.
If that doesn't work try the same steps with the memory card removed.
If that doesn't work try to do a hard reset and see if that will take you to the bootloader.
Also, what are the numbers in on the bootloader...are you sure your device is unlocked? I believe it should say... SPL-00.40.coke... on the 2nd line if your unlocked.
You shouldn't need to connect to activesync to reboot. After you run ImCokeMan's unlocker you should be unlocked until you run it again.
As I said in the last post, all you have to do to get to the boot loader is hold down the power and camera buttons at the same time. This will put the phone into the boot loader and you should be able to flash back to the stock rom and start over.
It kind of sounds like you relocked the phone and then tried to boot a custom rom.
sorry i wasnt saying i needed to connect to activesync to reboot, i was saying i needed to connect to activesync to flash, and it wouldnt boot up so i couldnt get to activesync.
and i did to imcokemans unlocker, and everything went fine. when i was setting up the device (ie. setting password, time zone, calibration, etc...) i just decided that i didnt need to finish that as i was intending on flashing a custom rom anyway, and so any settings i put up the time to set would be erased.
having said that, i went ahead and starting flashing a custom rom right from the wm welcome screen that you get on a first boot.
thanks a LOT for your help, promptness, and attention
So are you back up and running?
well, now i am. i just took a 30 min drive down to the sprint store and got a replacement :S
thanks a lot for your help though, im scared i may really need to refer back to this thread later. but if i do, at least i know i should be able to fix it!
thanks.
well, i just did it again. i must be doing something wrong in the cooking of my ROMs...about to try out your solution..hope it works!!
wish me luck :S :S :S :S
well i was able to re-flash, but, unfortunately, it is stuck in the same "htc smart mobility" screen again. i think i have been able to narrow it down to the oemizer app. i must be doing something wrong in there.
oemizer http://forum.ppcgeeks.com/showthread.php?p=100746&referrerid=10115
ill keep cooking and trying tonight until i find what it is the problem is i guess, thx for your help guys. especially you 360discgolf.
well, after cooking and flashing too many times to remember this late, all i can do is ask for help when you guys wake up and check this thread.
in the last couple of builds i havent been doing anything with oemizer at all and it still hasnt been working, and i dont think i am doing anything extra in buildos that i havent done before in successful ROM images...it seems sort of erratic.
any suggestions/hints/comments would be great, thanks a lot.
you can't just hold the two buttons and press the reset. You have to hold the two buttons at the same time, then while holding them, use the stylus to hold the reset until it restarts. If you just tap the reset button while hold, it doesn't work.
360discgolf said:
You shouldn't need to connect to activesync to reboot. After you run ImCokeMan's unlocker you should be unlocked until you run it again.
As I said in the last post, all you have to do to get to the boot loader is hold down the power and camera buttons at the same time. This will put the phone into the boot loader and you should be able to flash back to the stock rom and start over.
It kind of sounds like you relocked the phone and then tried to boot a custom rom.
Click to expand...
Click to collapse
i'm having a similar problem. my attempt at flashing didn't go over that well and now when I turn off the device, I can't turn it on again unless I do a soft reset. I tried doing the power/camera thing but all it does is ask "are you sure, yada yada" and then the devices turns off. you were talking about a stock rom? where would I get one and how would I re-flash the rom (assuming that's the problem in the first place.).
Thanks!
vkolas said:
i'm having a similar problem. my attempt at flashing didn't go over that well and now when I turn off the device, I can't turn it on again unless I do a soft reset. I tried doing the power/camera thing but all it does is ask "are you sure, yada yada" and then the devices turns off. you were talking about a stock rom? where would I get one and how would I re-flash the rom (assuming that's the problem in the first place.).
Thanks!
Click to expand...
Click to collapse
what carrier are you?
EDIT: also:
1) what os version are you running? (build number)
2) what radio are you running?
3) what bootloader are you on? (can be accessed via holding power + camera button and poking reset hole)
4) what are the orange numbers in the very bottom right of the screen when you are booting up?
these kinds of things all need to kind of jive for the sleep function to work correctly
jim256 said:
i used imcokemans unlocker (which i have done before) ...
Click to expand...
Click to collapse
If you used the imcokemans unlocker a 2nd time, I believe you re-lock your phone.
You also mentioned that you tried to flash the ROM from the Welcome Screen. That certainly won't work. You have to be at the unlocked rainbow bootloader screen which will load when you run the RUU or when you press Power-Camera-Reset. If it doesn't go into bootloader then you've probably re-locked your phone.
denasqu said:
If you used the imcokemans unlocker a 2nd time, I believe you re-lock your phone.
You also mentioned that you tried to flash the ROM from the Welcome Screen. That certainly won't work. You have to be at the unlocked rainbow bootloader screen which will load when you run the RUU or when you press Power-Camera-Reset. If it doesn't go into bootloader then you've probably re-locked your phone.
Click to expand...
Click to collapse
haha sorry this is a problem that i had a VEERRRRY LONG time ago. have learned a lot since since then, now it is this other fella here we are trying to help him
thx tho!
Symptoms:
I turn the power on.
Grey screen with searching for SD card comes on for half a second
Tri-color screen comes up with ONBL 1.27.0000 SPL 2.00.cmon F256
I cannot activesync but I can HardSPL and Rom update. I have tried several Roms with no success. I ran mtty and no success.
The odd part is if I take the battery out of the phone for a while sometimes it comes on but the volume settings freak out.
Any chance I have a damaged volume button so it is taking it to bootloader mode as if I have power and volume held down?
starge problem but i dont think that ur volume button is damaged cause u say that it boots if u wait
it might be some damaged data in ur flash in that part that controls what buttons do
just a thought
What does your SD card contain? Are there any softwares or programs can cause problem as a conflict wih your device? Maybe you got a problem similar to me.Take your SD card out, install your device back to the original WM6.1, then up the HardSPL_v2(by Cmonex), then you can up the Rom you want.
Try it.
I actually do not have any SD (microSD) card in it. I have two Touch Vivas and the broken one just does not behave like the working one. If I hold the red + green + power on the working one I get the factory reset screen. On the broken one it does not stop it from going tri-color. I have tried the reset button under the cover a hundred times.
The fact that it sometimes tries to boot into Windows (gos into the smart mobility screen) gives me hope but I am ready to dump the phone.
nicksti said:
Symptoms:
I turn the power on.
Grey screen with searching for SD card comes on for half a second
Tri-color screen comes up with ONBL 1.27.0000 SPL 2.00.cmon F256
I cannot activesync but I can HardSPL and Rom update. I have tried several Roms with no success. I ran mtty and no success.
The odd part is if I take the battery out of the phone for a while sometimes it comes on but the volume settings freak out.
Any chance I have a damaged volume button so it is taking it to bootloader mode as if I have power and volume held down?
Click to expand...
Click to collapse
Pal,
Try to get back to the old spl, if the same problem presists, then flash stock spl and flash the official rom from htc. I guess, and just i guess ur viva model number is deffer.
Hmm, i have the same problemen with my pharos, and the rom and SPL are the original, never flashed ones. When I hard reset, normal procedure happens, formatting, then winmo 6.0 is reinstalled, you get the screen calibration, customization, then it resets, and I'm back to the threecolor screen.. what should I do?
thebst said:
Hmm, i have the same problemen with my pharos, and the rom and SPL are the original, never flashed ones. When I hard reset, normal procedure happens, formatting, then winmo 6.0 is reinstalled, you get the screen calibration, customization, then it resets, and I'm back to the threecolor screen.. what should I do?
Click to expand...
Click to collapse
hmm.. then u should try switching to other official version or custom rom to fix that.
MTTY
try mtty method..
jagan2 said:
hmm.. then u should try switching to other official version or custom rom to fix that.
Click to expand...
Click to collapse
Thank you for your advice, from you say I guess you think the ROM i have now is 'broken' ? I've tried resetting it and reinstalling it several times, after the forth time I had a working phone again, but that was only until I turned it off. When I turn it back on: woosh, three color screen again. Somehow i have the feeling this might be more related to the physical memory being broken than the rom on the memory, or am I mistaken? Wouldn't the phone be unable to work if the Rom was really 'broken' ? I am just guessing here, I am going to try fixing it with a new rom this weekend, I am just trying to figure out if that is going to help or probably not
ravichandrabr said:
try mtty method..
Click to expand...
Click to collapse
Thanx! Will look into that!
Hey all,
Just a little background information:
- Hard SPL'd my phone to flash Dutty's cooked ROM.
- All of a sudden one day, the phone switched off. I tried to boot it up but it will freeze on the HTC loading screen where it displays the radio version, ROM version in red down the bottom - the phone would not go any further.
- My computer won't even recognise it when I plug in my USB.
Anyway, I figured I'd try to uninstall HSPL and start over again. I downloaded an official HTC ROM, tried to load into the bootloader and now I'm stuck.
The screen reads:
Upgrade ROM code error
Please try again
If I pull out the battery/SD card, it will load into this screen again.
What *I THINK* may be the issue is that I didn't use the original ROM SPECIFIC to my phone, i.e. WWE Asian ROM.
I've updated the ROM image on my SD card but I can't get into the original bootloader to start the uninstallation process again.
Help!
Ok, nice and calm, are you sure you can't get into bootloader mode?
Power off, sim and sd card out (just to be sure)
hold volume down, tap power, continue to hold volume down.
samsamuel said:
Ok, nice and calm, are you sure you can't get into bootloader mode?
Power off, sim and sd card out (just to be sure)
hold volume down, tap power, continue to hold volume down.
Click to expand...
Click to collapse
I can get into the bootloader just fine.
It will display the error message and I can't do anything.
OK, so if you can get to the 3 coloured screen, you can just flash HSPL (if it isn't still installed) and flash a new rom.
Boot to bootloader(3 coloured screen), connect to computer, run HSPL.exe
samsamuel said:
OK, so if you can get to the 3 coloured screen, you can just flash HSPL (if it isn't still installed) and flash a new rom.
Boot to bootloader(3 coloured screen), connect to computer, run HSPL.exe
Click to expand...
Click to collapse
My computer refuses to connect to the phone.
I'll plug in my USB cable, windows will make the connection sound but the phone won't load into Windows Explorer.
What does it say by the spl? 1.42.0000? or 1.42.HSPL?
Actually it doesnt matter, when you hear the connection sound, thats enough, Run HSPL.exe, and if its not already installed, it should install, if it is already installed it will say 'hspl requires 1.42.000' or something.
Either way, you can then go ahead and flash a new rom.
samsamuel said:
Actually it doesnt matter, when you hear the connection sound, thats enough, Run HSPL.exe, and if its not already installed, it should install, if it is already installed it will say 'hspl requires 1.42.000' or something.
Either way, you can then go ahead and flash a new rom.
Click to expand...
Click to collapse
No, it doesn't work.
When I run HSPL.exe, it says it can't find my phone.
I already have HSPL installed with a custom ROM.
The phone is stuffed whereby I couldn't get past the HTC logo screen - it just freezes there.
I tried uninstalling HSPL thinking this would solve my problem with no luck.
The phone boots into the bootloader with an error message that I can't seem to get around.
Ah ok, so you get the error message on the 3 coloured screen? If that is the case, then spl itself is corrupt.
I thought you got the error message when the phone tried to boot, my mistake.
Next to try then is to find the original rom that came on your phone, and flash it from sd card, and hopefully it will overwrite the spl. It must be the correct rom for your provider and region, though.
If that doesn't work, then i'm afraid all I can do is wish you best of luck.
samsamuel said:
It must be the correct rom for your provider and region, though.
Click to expand...
Click to collapse
I think this is where I went wrong.
I tried uninstalling HSPL with a ROM that wasn't from my region which is why I'm getting these errors.
Surely there's a way around this?
If you can find your original rom, there is a good chance you will be fine, OR you can probably try the goldcard route, however i'm not 100% so i wouldnt go handing over cash (goldcard isn't free) until you are sure.
Do you know what rom you are looking for?
samsamuel said:
If you can find your original rom, there is a good chance you will be fine, OR you can probably try the goldcard route, however i'm not 100% so i wouldnt go handing over cash (goldcard isn't free) until you are sure.
Do you know what rom you are looking for?
Click to expand...
Click to collapse
I'm sure my phone's original rom was the WWE Asian version from Hong Kong.
I've uploaded the ROM onto my SD card but I can't get the bootloader to load it.
As stated before, I used another ROM at first and then it crashed on me.
Everytime I start the bootloader, it won't let me load the Asian ROM from scratch.
It just displays the error with no way around it.
Hmm, ok, just a couple of last thoughts then i gotta go to bed.
1 - sd card formatted fat32
2 - some people have better luck with 2gb cards than with bigger ones.
3 - Was the phone bought direct unlocked from HTC or is there a chance its provider locked? (i.e are you REALLY SURE you have the right rom)
4 - RUU_Signed.nbh coppied to sd card and renamed leoimg.nbh
Gotta go, best of luck.
ok. u are getting error in bootloader? what exacly is the error message you are getting..
Hard Reset
I had a similar problem to this and a hard reset solved the problem. Did you try a hard reset? I think its press volume up and volume down and power simultaneously.
DownloadMaster said:
I had a similar problem to this and a hard reset solved the problem. Did you try a hard reset? I think its press volume up and volume down and power simultaneously.
Click to expand...
Click to collapse
Even that won't work!
Confirmed hard reset but pressing "Volume Up", then the screen blacks out immediately and nothing happens.
When I press the "power on" button, all I see is an exclamation mark for a second then a black screen.
I think the solution is for you to try flashing to HSPL again.
1. Boot to bootloader mode by pressing Vol down key and click the Power button. You should get the tri colour screen, and the word "Serial" on the bottom.
2. Plug in the USB cable to your PC. The word "Serial" should then change to "USB".
3. Run hspl.exe as administrator.
I did the same as you previously when I tried to load the SEA 1.66 ROM on my Hong Kong English phone, and recovered it by using the above steps. I had to run HSPL 3 times before it worked. The first 2 times, it would seem to work as I'd get the "We Hacked it!" message, but when I rebooted the phone to the bootloader, it still wasn't HSPL. Only on the 3rd try, did it successfully load HSPL to the bootloader.
-edit-
You can download the original Hong Kong CSL ROM from a link in this thread.
got to say, if in doubt - goldcard it!!!
what is your spl version now? 1.42.0000 or 1.42.hspl '?
only bootloader is never a problem with hspl installed.
only bootloader is no problem with original spl version as long as you have a compatible stock rom.
\I wonder whether the phone would connect to computer properly.
After plenty of reading around, I've finally fixed the issue!
It was the easiest of all fixes - all I had to do was to download the original factory ROM the phone came with (.exe file) and run the executable with the phone plugged in via USB.
Thanks to all those who have tried to help.
After freezing my device I tried to open but not opened then I tried to make soft reset again it didnt open then I tried hard reset but the normal menu didnt come instead the menu which is attached appear and telling something serial but not doing hard set now I dont know what I must do Please help
http://img594.imageshack.us/img594/2927/imga0024.jpg
http://img208.imageshack.us/img208/1889/imga0025n.jpg
Thats your bootloader.....
to do a hard reset its...
hold down volume up and volume down
tap and release power
keep holding both volume buttons down....
I think whats happening is that your only holding the volume down.
Try taking your battery cover off to get a better press and making sure that up and down are held, then tap the power button.........
hope that helps.....
help
Thanks for explanation but it is stilll not working and in addition today for solving this problem I tried to reinstall rom using cd card this case it is waiting at the (loading ) stage I dont know how can I solve this problem
Had any luck yet?...........
Ok, few more questions.......
What rom did you try to flash via sd card?
What rom were you using before it crashed?
Is it a tmous hd2 (green and red buttons?) or a "normal one"?
What happened to make it freeze crash?
Can you still get to bootloader? (the screen you posted above)
If you can then go to that screen and connect your phone via usb......
wait a few mins and let us know if the word "serial" at the bottom of the screen changes to "usb"........
If it does you should be able to flash a rom via your computer......
thanks for your help but Still I am not lucky
What rom did you try to flash via sd card?
WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship(2).exe
What rom were you using before it crashed?
HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
Is it a tmous hd2 (green and red buttons?) or a "normal one"?
Yes Normal one
What happened to make it freeze crash?
nothing only I have re install sprite and rim backups (whic I had before) it started normally and while working freezed I closed and not opened it is staying and wait at (HTC guietly brillant ) stage
Can you still get to bootloader? (the screen you posted above)
Yes I can
http://rapidshare.com/files/409788656/serial.JPG
http://rapidshare.com/files/409788686/usb.JPG
If you can then go to that screen and connect your phone via usb......
wait a few mins and let us know if the word "serial" at the bottom of the screen changes to "usb"........
as seen above links I can connect as you describe
If it does you should be able to flash a rom via your computer.....
Unfortunatelly I can not I tried everything flashing rom, radio ,and task 29 in every case it not started wait as seen picture (only hspl worked)
http://rapidshare.com/files/409788488/pc1.JPG
http://rapidshare.com/files/409788523/pc2.JPG
and give connection error
http://rapidshare.com/files/409788826/pcer.JPG
if I had tried flash rom from sd card then freezing at loading stage
http://rapidshare.com/files/409788629/sd_card.JPG
during this time I learned many things ) but still my knowledge not enough to solve this problem please help !!!
ok have a look at this thread and see how you get on
forum.xda-developers.com/showthread.php?t=298516
try uninstalling actvesync from your pc...... then reinstalling it
would you be able to try and flash on someone elses pc?
im not sure if this would help or not but im running out of ideas im afraid....
My friend, if the phone starts at all you definitely should be able to do HARD RESET.
You are probably not doing well the hard reset. You cannot destroy bootloader with backup programs.
You should :
-hold pressed volume up and volume down buttons
-tap and release power button
-keep holding both volume buttons down for several more seconds until three color screen appears and shortly after that a message will appear on lite blue screen. Then release both volume buttons. Then press volume up button, usually it is necessary to press it once again. System restoring bar will begin to raise up to 100%. After that pres again volume up and system will restart.
By the way your initial rom is 1.66 but on the pictures is 1.48. So you did pictures after you flashed it. Also noted that you have flashed HSPL.
Suggest to download your initial original rom and install it from the memory card. Not sure but may be downgrade of the rom is not possible from 1.66 to 1.44.
I solved my problem
Thanks to masters very much I reinstall active sync and then I flash rom and all my problems cancelled out )
nice one, glad you got it fixed.....
kuwait said:
My friend, if the phone starts at all you definitely should be able to do HARD RESET.
You are probably not doing well the hard reset. You cannot destroy bootloader with backup programs.
You should :
-hold pressed volume up and volume down buttons
-tap and release power button
-keep holding both volume buttons down for several more seconds until three color screen appears and shortly after that a message will appear on lite blue screen. Then release both volume buttons. Then press volume up button, usually it is necessary to press it once again. System restoring bar will begin to raise up to 100%. After that pres again volume up and system will restart.
Click to expand...
Click to collapse
After bricking my phone, then my underpants ^^... you sir are a lifesaver.
thank you very much.
Thanks to masters very much I reinstall active sync and then I flash rom and all my problems cancelled out
bootloader problem
conantroutman said:
Had any luck yet?...........
Ok, few more questions.......
What rom did you try to flash via sd card?
What rom were you using before it crashed?
Is it a tmous hd2 (green and red buttons?) or a "normal one"?
What happened to make it freeze crash?
Can you still get to bootloader? (the screen you posted above)
If you can then go to that screen and connect your phone via usb......
wait a few mins and let us know if the word "serial" at the bottom of the screen changes to "usb"........
If it does you should be able to flash a rom via your computer......
Click to expand...
Click to collapse
I can get the bootloader but it keeps showing "serial" even after connecting it to to the computer.
the "usb" does not come and i cannot update the rom
currently i'm using hyperdroid GBX v11 which is working fine (just one problem that it shows blank screen after a call ends and no display till another call comes) please help
mirchandani84 said:
I can get the bootloader but it keeps showing "serial" even after connecting it to to the computer.
the "usb" does not come and i cannot update the rom
currently i'm using hyperdroid GBX v11 which is working fine (just one problem that it shows blank screen after a call ends and no display till another call comes) please help
Click to expand...
Click to collapse
Hmmm......
Try, using another USB port or computer.
Reinstall activesync.
Have you tried flashing from SD card?
Sent from my fingers to your face...
same problem
kuwait said:
By the way your initial rom is 1.66 but on the pictures is 1.48. So you did pictures after you flashed it. Also noted that you have flashed HSPL.
Suggest to download your initial original rom and install it from the memory card. Not sure but may be downgrade of the rom is not possible from 1.66 to 1.44.
Click to expand...
Click to collapse
i have the same problem, and my information on the screen is
PB81120 SSB3
SPL-2.08.0000 8G XE
MicroP(LED) 0x05
MicroP(TOUCH) 0x50
any help? im hard rebooting cause idk the pasword and i cant get on the phone:crying::crying::crying:
To all of you having the "same problem"
If you are 100% sure your stock rom is correct. rename the .nbh file to LEOIMG.NBH, put it on the root of your SD card, and boot into bootloader, it will flash.
IF YOU ARE UNSURE IF YOUR STOCK IS CORRECT POST HERE FIRST OR YOU MAY BRICK YOUR PHONE,
better to look noob than to brick, there are too many versions of this phone to mess around here.
same problem and a bootloop
omranlibanon said:
same problem and a bootloop
Click to expand...
Click to collapse
Did you flash stock via SD?
yes i flashed via sd card its a nand rom TBD_Sensation_XL_Gen3_stock_V3.7
Hi
A friend of mine has a HD2, never HSPL or anything and still running on 1.42 rom.... Now everytime it boots it goes straight into the bootloader. Since its never been messed around with I find it odd, seen it before with people with other phones. Would this just be a corrupted ROM and therefore it goes there, would if poss a stock rom flash be able to restore the phone, if that is not the case then a warranty return is still valid, but obv not wanted.
What do you think, will this work? I did search but everyone's posts come up with I task 29 and now stuck... etc and not from a stock bootloader as well!
Cheers any help will be appreciated, my first thing I will get him to try is a rom reflash but that will be tonight, I'll update on the progress then!
First thing I would check is if his volume button is stuck for some reason. Second would be to see if it detects a USB connection, then hard spl and new rom from that point. Keep us posted.
Sent from my GT-P1000 using XDA App
chris10230 said:
Hi
A friend of mine has a HD2, never HSPL or anything and still running on 1.42 rom.... Now everytime it boots it goes straight into the bootloader. Since its never been messed around with I find it odd, seen it before with people with other phones. Would this just be a corrupted ROM and therefore it goes there, would if poss a stock rom flash be able to restore the phone, if that is not the case then a warranty return is still valid, but obv not wanted.
What do you think, will this work? I did search but everyone's posts come up with I task 29 and now stuck... etc and not from a stock bootloader as well!
Cheers any help will be appreciated, my first thing I will get him to try is a rom reflash but that will be tonight, I'll update on the progress then!
Click to expand...
Click to collapse
The post above me is correct check and make sure the volume down button is not stuck/Hung in the down position. If it is stuck in the down position like it is being held down at boot then this is the cause of it going straight to bootloader at boot up. If there is no problem with the volume down button then try a hard reset of the HD2. Warning this will reset your friends HD2 tolike it was fresh out the box so any photos, videos, documents, and etc that is not on the SD card they will lose. Also any contacts that are not backed up withan app like Microsoft My Phone will be lost. To do the reset while the HD2 is off bold the volume up and the volume down buttons down and press and bold the power button down. When you see the tri color screen come up release the volume and power buttons and follow the instructions on the screen (hint: you will want to press the vume up button). Now if after the Hard reset your friends HD2 still goes to bootloader at boot up then download and flash the stock ROM for their HD2 you can find it on HTC.com but make sure you varifiy that it is for their HD2 by entering the serial number of their HD2 you can find the serial number look under the battery. To flash the ROM let the HD2 boot up to the bootloader and then connect it to the computer via USB cable and wait for the Serial in the white bar of the boooader screen to change to USB and for your computer to show it recognize the pbone and then run the .exe or RUU wich everone the ROM has.
Never thought of the key being held done will try that first.
Also I won't HSPL'ing as its in warranty and a half HSPL'ed phone is well useless
OK so i feel like a bit of an idiot for this one. Turns out what I call a bootloader and he does is totally different. For me Its the tri-colour screen, for him its the red/orange windows boot screen. So it was all solved by a HR. Great..
Sorry for those who offered the advice but it really was not needed. but solid advice it was, you always can rely on help in here