So i have had my hero for a couple of months now, and ive been noticing i get voicemail notifications without my phone ever even ringing, i was hoping u guys could help me out and to see if you guys have the same problem
so i had my friend sitting right next to me and he called me, it took like 8+ rings on his side before my phone actually began ringing on my side and then after 2 rings that i heard on my side the phone went straight to voicemail.
but it didnt happen all the time, sometimes my phone rang right after we heard 2 rings on his side, which i think is normal
now i use google voice, i was wondering if you guys experience this as well? and if so do u use google voice or normal voicemail.
also i think its worth to mention i changed my phones meid to match my old lg rumor. so it is a cloned phone, but the original donor phone is always off with the battery out.
this problem sucks cuz people call me and in essence i dont pick up their calls because my phone sometimes doesnt ring n people think i ignore them...
I haven't ever had that problem (and I also use GV). But you can change your slot cycle to tell it to poll the tower more often which might help you. Now there is going to be an extra delay because of GV, but it shouldn't take 8 rings. If this doesn't work then there might be something causing a slow down on your phone which is why it takes a while to realize it's ringing, or it might be the MEID swap causing strange things.
##3282# Set slot cycle index to 1. Your phone will poll towers more often and will respond to incoming texts and calls faster.
http://forum.ppcgeeks.com/showthread.php?p=1391130
this was set to 2 so hopefully this works, what about 0?
0 might drain your batt faster then normal
So I went to "##3282#" to make a change and it wouldnt let edit anything because it asks for password, anybody know what could be the password?
The password is actually your phones individual MSL#. It can be obtained by calling Sprints tech support. They might refuse to give it to you, but just tell them what you want it for and they probably will.
had my MSL thankfully since i make notes for all my sprint calls.
thanks for this tip - hope it helps me out too!
I just did this, lets see what happens.
Any updates on this? I am set to 0 for slot cylcle but consistently get more than 2 rings before my phone rings.
Please correct me if I'm wrong, but I think slot 0 is reserved for police and other first responders. You're not supposed to use it without permission.
I believe I read somewhere that changing the slot cycle index on the phone itself will not actually change anything, except that it may drain your battery faster. As I understand it, the tower's setting for that attribute will override end-user devices' settings.
FWIW, I changed it on my Hero, and it made exactly zero difference in the ring delay (timed in seconds). If you watch a timestamped kernel debug log when a call comes in, you can see that it simply takes the phone a long time to get its sh*t together and start ringing. This is common across HTC phones. Piss-poor design for a phone if you ask me.
My phone takes 2-3 rings on the callers end before my phone rings, this would be fine if it didn't go to voice mail after 6 rings. Is there any way to change how many times the phone rings before it goes to VM?
Nanan00 said:
My phone takes 2-3 rings on the callers end before my phone rings, this would be fine if it didn't go to voice mail after 6 rings. Is there any way to change how many times the phone rings before it goes to VM?
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Click to collapse
According to Sprint's latest answer, "no". With past phones, Sprint HAS changed that parameter for me. My previous phone would ring for more than 60 seconds before going to voicemail. Sprint now tells me that is not possible, nor was it ever possible. Obviously, it *was* possible. I didn't just imagine that it would ring for a full minutes.
The ring configuration is actually managed by number of seconds before voicemail, as the number of rings depends completely on what ringtone you use. I forget exactly what number they have it configured for currently (I know its less than 30s), although I do remember that the Hero itself only rings for exactly half of the Sprint-specific time. Sprint did acknowledge that that Hero (and other smartphones) have a problem with the ring time, but they offered no suggestions to fix it.
I was going to use this method to try to reduce my ring delay. When I put in ##DATA# nothing happens on my phone. I know the debug codes work because I can put in *#*#4636#*#* and it brings up a screen. Any ideas why this code doesn't work?
kynetx said:
Please correct me if I'm wrong, but I think slot 0 is reserved for police and other first responders. You're not supposed to use it without permission.
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Click to collapse
Negative, that is the Access Overload Class.
I have my slot index set to 0 and my ACCOLC set to 2. I make it a full day without charging for whatever it is worth.
Trevor said:
SCI - Slot Cycle Index - This determines how often a handset polls thenetwork for coverage and incoming packets. The default value is 2. A"Slot" is 1.28 seconds and doubles with each incremental change from 0to 7 (0=1.28, 1=2.56, 2=5.12 seconds, etc). setting a handset to pollmore often may use noticibly more battery if coverage is thin orlacking.
ACCOLC - Access Overload Class - This code determines your priority tomake and receive calls on the network. Higher the number, lower thepriority. Lower the number, higher the priority. Emergency Servicesreserves 0 + 1 (please do not use these) leaving your choices to 2-9.Years ago we began defaulting this code to the last digit of a usersMIN to help assure equal priority seeding.
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I found this thread on the EVO forum and decided WTH I'll try it. Worst that can happen is I have to go back to the stock prl cause it doesn't work. However when I tried it, I have significantly less ring delay "lag" and not one call has gone directly to VM. Hope it helps everyone that is having this problem. Please report back with results.
BTW I had no hand in figuring this out I am just passing on my findings. all credit goes to techknowfile.
http://forum.xda-developers.com/showthread.php?t=696073
animal7296 said:
I found this thread on the EVO forum and decided WTH I'll try it. Worst that can happen is I have to go back to the stock prl cause it doesn't work. However when I tried it, I have significantly less ring delay "lag" and not one call has gone directly to VM. Hope it helps everyone that is having this problem. Please report back with results.
BTW I had no hand in figuring this out I am just passing on my findings. all credit goes to techknowfile.
http://forum.xda-developers.com/showthread.php?t=696073
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Click to collapse
I tried this just for the heck of it and not 10 minutes after I rebooted I kept getting "Error 67 Data Call Failure your Sprint PCS Vision user name or password is wrong"
Maybe I did something wrong, but as soon as I put 60065 back on my phone it went away.
For reference I am in Knoxville, TN
Kcarpenter said:
I tried this just for the heck of it and not 10 minutes after I rebooted I kept getting "Error 67 Data Call Failure your Sprint PCS Vision user name or password is wrong"
Maybe I did something wrong, but as soon as I put 60065 back on my phone it went away.
For reference I am in Knoxville, TN
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Click to collapse
I am not getting this error. So maybe this will not fix everyone but it sure has helped me a lot.
Thanks for the reply. Kcarpenter
animal7296 said:
I am not getting this error. So maybe this will not fix everyone but it sure has helped me a lot.
Thanks for the reply. Kcarpenter
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Luckily the area I live in has excellent sprint coverage (better than big red) Just wish we had 4g...one day...
This problem is the main reason why I will be abandoning my hero soon. I have tried at least a dozen different roms and have yet to find one where the phone function ACTUALLY WORKS............ WTF?? My phone usually rings for 2-7 seconds before going to voicemail in a good coverage area, and normally not at all when I'm at my house (poor coverage). I'm currently using the latest Fresh ROM (2.1.2), have done the slot-cycle mod, and have flashed the overclocked kernel, all to no avail. It may be a fine data device, but is a pretty damn pathetic phone.
Heck, I've even cleared my call history (which at 3 weeks old was long enough to lag the dialer for 4-5 seconds every time it was pulled up), and that hasn't helped. It also doesn't help that the phone app crashes on about 1/3 incoming calls.
Related
Hey,
I'm currently using DCD's GPS rom along with the 3.27 radio, so most everything hogging memory is killed off, GPS is working and for the most part I haven't changed the Registry or installed many apps.
The problem: When I receive calls from friends they often complain that they have to wait 4-5 rings before I answer. Typically I see the phone call and answer immediately, and even when this happens I get the complaint again: "Why does it take you so long to answer your phone?"
I have created several small, personalized Ring tones, in the memory area of 50-70k. I've heard that full sized mp3's can take a moment to load and subsequently this creates a problem...but in this case I wouldn't expect it to be.
Does anyone have any suggestions or advice? I'm considering calling Verizon, who is my subscription carrier, but I'd prefer to try to figure it out.
Thanks much.
I have this problem with Sprint too. I agree - it's EXTREMELY frustrating. You can try lowering the Slot Cycle Index (SCI) on your phone, but I already did this and it didn't help much at all.
I just posted a similar question, do u have data? i noticed if i turn off data, it answers the call much faster, then if i turn it back on, it goes back to the same slow answer problem.
data
This is all the time, not just when I have data. Definitely a bummer.
I haven't heard of the cycle changing you spoke of, how do I go about doing that? Or is it of no real purpose?
scotcha12345 said:
This is all the time, not just when I have data. Definitely a bummer.
I haven't heard of the cycle changing you spoke of, how do I go about doing that? Or is it of no real purpose?
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from all i know, its mostly all talk...no change with the cycle stuff
I had this problem as well. It was frustrating enough to cause me to hard reset. After the reset, calls answer right away.
Hey guys(gals),
I have an interesting dilemma. I have had 5 hero's in a month. One was defective hardware (so we can rule that out, it was the green phone button) but the other 3 have had an interesting issue. I will have the phone for about 4 days (this is with stock android, and two rooted with MoDoCo) and then all data ( including texts, voicemails, incoming calls) will stop. They only way to retrieve said data is to make an outgoing call, then everything floods in. The local sprint store keeps replacing the phone, but I refuse to believe that I am that unlucky. Any thoughts? Anyone having a similar issue?
--Matt
27s said:
Hey guys(gals),
I have an interesting dilemma. I have had 5 hero's in a month. One was defective hardware (so we can rule that out, it was the green phone button) but the other 3 have had an interesting issue. I will have the phone for about 4 days (this is with stock android, and two rooted with MoDoCo) and then all data ( including texts, voicemails, incoming calls) will stop. They only way to retrieve said data is to make an outgoing call, then everything floods in. The local sprint store keeps replacing the phone, but I refuse to believe that I am that unlucky. Any thoughts? Anyone having a similar issue?
--Matt
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Click to collapse
Do you have a significant other that could use your phone on their plan for a few days to rule out your account specifically?
Your issues sound strange, and not related to the phone. It's hard for me to believe (like you also) that its the phone since you've had four of them now with the same issue. Also, you've tried different roms, so that also makes it more difficult to be a phone issue. Are you just running a bone stock one? Or are you installing particular apps? you might see if you can't replicate it with no additional software for a few days.
@kmart
My Father and I are on the the same plan, (i.e. both on unl.) so that rules out service. The last phone, (no. 4) I left bone stock. No extra apps (except for Handcent SMS [ on a side note, I have run both ChompSMS and Handcent, so I do not think it is either]) and it still had the same exact issues.
27s said:
Hey guys(gals),
I have an interesting dilemma. I have had 5 hero's in a month. One was defective hardware (so we can rule that out, it was the green phone button) but the other 3 have had an interesting issue. I will have the phone for about 4 days (this is with stock android, and two rooted with MoDoCo) and then all data ( including texts, voicemails, incoming calls) will stop. They only way to retrieve said data is to make an outgoing call, then everything floods in. The local sprint store keeps replacing the phone, but I refuse to believe that I am that unlucky. Any thoughts? Anyone having a similar issue?
--Matt
Click to expand...
Click to collapse
Sounds like a problem with you account's provisioning or something. Mostly, it just sounds like a huge pain in the ass.
27s said:
Hey guys(gals),
I have an interesting dilemma. I have had 5 hero's in a month. One was defective hardware (so we can rule that out, it was the green phone button) but the other 3 have had an interesting issue. I will have the phone for about 4 days (this is with stock android, and two rooted with MoDoCo) and then all data ( including texts, voicemails, incoming calls) will stop. They only way to retrieve said data is to make an outgoing call, then everything floods in. The local sprint store keeps replacing the phone, but I refuse to believe that I am that unlucky. Any thoughts? Anyone having a similar issue?
--Matt
Click to expand...
Click to collapse
I had this exact same issue with my phone, it is definitely an account issue, get your msl number from them, mine was fixed after I did a ##786# menu then reset
they disabled texts and reenabled them on my account before they did this, and then they worked ever since
Have you changed your mode of operation setting? I haven't ever changed this but had a co-worker who changed it on his hero and it stopped getting text messages and voicemails until he made a phone call, once he changed it back it started working fine. Mode of operation needs to be set to Hybrid. You can find it under Settings->Wireless Controls->Mobile Network Settings. Hope this helps
Hey guys,
Thanks for the help, so no dice. I have left my Mode of Ops. in Hybrid (although, if you leave it on Ev-do is is kosher) and doing a reset does not work...It is a huge pain in the arse....
Well sh*t. I thought the last phone was the key, but here we go again. I got my MSL and did a reset, no dice, got Another phone....phone No. 6...Sprint has no idea what the hell is going on. Personally, I think something in the phone is crashing software. I have no idea what could be, but wtf.
I've had similar issues before. It's definitely an account issue - not on your billing account, but your specific phone number in the carrier's system.
What I did was fight for months with Sprint, kept talking to retarded tech support reps who know absolutely nothing, fighting with their managers, fighting with their 2nd and 3rd level tiers, and been told 1000 times my issue was fixed, just to have it reoccur in a month.
Honestly, unless you feel like fighting like that, I suggest you call your carrier and ask for a new number. When they create a new number for you, your account is practically changed, and everything will work like new. You just have to suffer with a new number, which is only annoying for a month or so until everyone updates to your new number.
Good luck man, I hate when that kinda crap happens. Not so much because of the issue, but mainly because no carrier has any sort of good tech support and would rather hang up on you than try and troubleshoot anything. They're completely stupid.
Well, to be honest, I have to keep this number, it is my business number..So, what I am going to do is keep going to into the headquarters store here in omaha. Then. Once I get to about phone no.7/8/9 I am going to call sprint retention services. At that point I will have 7/8/9 phones on record, and they will fix it and give me the 3 months free, or I will walk. I like sprint better than others around here, but damn I am getting pissed...
27s said:
Well, to be honest, I have to keep this number, it is my business number..So, what I am going to do is keep going to into the headquarters store here in omaha. Then. Once I get to about phone no.7/8/9 I am going to call sprint retention services. At that point I will have 7/8/9 phones on record, and they will fix it and give me the 3 months free, or I will walk. I like sprint better than others around here, but damn I am getting pissed...
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Click to collapse
Yeah dude. I was pissed too. Good luck man, I know how you feel. Sprint is great, but when they f**k up they really f**k up and it's a pain in the ass to get things fixed.
27s, this isn't a retention issue, this is a Tier 3 tech support issue. They need to go into your account and completely deconstruct it, and put it back together again. Basically, it's a glitch in the system causing your provisioning to bork itself. I've seen it before, and yes, it's a pain in the ass to fix, but if you get a caring/dedicated tech, it's not even close to impossible.
Frankly, call into sprint, get on the line for tech support. As soon as you connect, ask for ADVANCED tech support. Don't give up until you're on the line with them. They'll be your saviors in this issue, mark my words.
Edit: For the record, I'm a former Sprint tech. I've had to do this before for customers, so I've had experience in the issue.
Hey thanks for the advice....I will do this first thing tomorrow....I don't suppose retention will give me anything will they....The sprint store in omaha is like 100 blocks from my house....gas$$$...haha
Hi
I have just recently flashed my sprint phone to virgin mobile. Everything is working well except I am noticing some issue which may or may not be related to flash.
If i dont use my phone for while, some people may complain their calls going directly to vm without even a single ring. Even the sms are not being recieved either, but when i try to dial a number, then all the sms would show up coming all at same time with the original timestamp and after that phone would be working fine until I guess I leave it alone for some time.
Right after i ported the epic to virgin mobile, I also upgraded to Clean GB latest ROM. I dont know if the issue is related to ROM itself or maybe a network issue with Virgin Mobile.
The fact that when people call me and it goes directly to vmail, makes me suspect it could be network issue but sms getting the original timestamps making me believe it might have got to phone but never notified on screen.
Couple of years ago, i had same issue on Touch pro phone with Sprint and I remember going to a hidden menu and changing a value of how often the phone could poll the towers of any activity ...
Does anybody have any insight what might be happening. Beside this issue the phone is working in perfect order.
Thanks
jessydm said:
Hi
I have just recently flashed my sprint phone to virgin mobile. Everything is working well except I am noticing some issue which may or may not be related to flash.
If i dont use my phone for while, some people may complain their calls going directly to vm without even a single ring. Even the sms are not being recieved either, but when i try to dial a number, then all the sms would show up coming all at same time with the original timestamp and after that phone would be working fine until I guess I leave it alone for some time.
Right after i ported the epic to virgin mobile, I also upgraded to Clean GB latest ROM. I dont know if the issue is related to ROM itself or maybe a network issue with Virgin Mobile.
The fact that when people call me and it goes directly to vmail, makes me suspect it could be network issue but sms getting the original timestamps making me believe it might have got to phone but never notified on screen.
Couple of years ago, i had same issue on Touch pro phone with Sprint and I remember going to a hidden menu and changing a value of how often the phone could poll the towers of any activity ...
Does anybody have any insight what might be happening. Beside this issue the phone is working in perfect order.
Thanks
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Click to collapse
This is SUPER interesting! Love every second of it. I've been meaning to write this same exact issue but I thought everyone would think I'm coo-coo. I'm glad you stepped up and said the issue. I don't have call problems I don't think, but I feel like text messages sometimes don't ever go through or get received. If only delivery reports worked for us on Virgin Mobile, and I'd have better insight. I think my issue may just be my crappy signal. Mind checking your cell standby under battery usage, click on it to see your time without signal? I hope to help you resolve your issue and learn along the way on how to improve on my own.
Sent from my SPH-D700 using xda premium
Shinydude100 said:
This is SUPER interesting! Love every second of it. I've been meaning to write this same exact issue but I thought everyone would think I'm coo-coo. I'm glad you stepped up and said the issue. I don't have call problems I don't think, but I feel like text messages sometimes don't ever go through or get received. If only delivery reports worked for us on Virgin Mobile, and I'd have better insight. I think my issue may just be my crappy signal. Mind checking your cell standby under battery usage, click on it to see your time without signal? I hope to help you resolve your issue and learn along the way on how to improve on my own.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I have good signal all the time.I think it is more related to tower polling having maybe different setting. As long as i keep using the phone, everything works perfect, but if the phone goes for sleep for long time, then the problem starts to happen. I might call vm and talk to tech because they have setting in their system where they can increase the time before the calls goes to voicemail, it might work or maybe not.
Let me know if you do something and find fix for it.
I did some tinkering and found the setting i need to modify is
Slot Cycle Index & ACCOLC Setting . I have to find menu to perform that setting.
the next troubleshooting i need to perform is maybe prl file.
found accolc setting under ##3282# and advanced and last entry is accolc. It is value from 2-9. 2 being shortest and phone polls tower more quickly but it is also issue of battery tradeoff.
I switched mine to 2 and will run the test.
Also gonna put the sprint prl and see if that makes any difference.
I had the same exact issue for almost a month. The fix was super easy. There is a glitch that came with the EL30 update that causes a force close from the "reject with" if you have more than 5 reject messages. I only had 5 but the fix seemed to work regardless. All I had to do was go to menu, settings, call settings, reject with, and then menu button and I deleted all of my reject with messages. Then I reboot my phone and I was now receiving calls just as I used to before the update. Haven't had a chance to see if txt messages are working yet.
Sent from my SPH-D700 using XDA App
I have an employee account, so I have to deal with chat/ care always when swapping devices.
For the first time I had a rep stall a few times in chat about the MSL
Finally coming back to asking " why do you need the MSL"?
Its apparent that this has been discouraged from Sprint, They will give it to you, but they will ask for a legit reason.
If you want one that actually IS Legitimate... Just simply state you want to change your Slot Cycle Index because you don't have great reception, and you are aware it will drain the battery. Or you are tired of having your phone go to voicemail after 3 rings ( it increases the radio's beacon on your phone's timer so it searches for a call/ data at a faster rate)
This is something ive done with every phone for the last decade.
The last two devices Ive had have not been rooted..because of these bootloader lockdowns.. But for tethering i just use "Easy Tether Pro" and it works like a charm and you don't need to change any MSL settings.
chaosrecords said:
I have an employee account, so I have to deal with chat/ care always when swapping devices.
For the first time I had a rep stall a few times in chat about the MSL
Finally coming back to asking " why do you need the MSL"?
Its apparent that this has been discouraged from Sprint, They will give it to you, but they will ask for a legit reason.
If you want one that actually IS Legitimate... Just simply state you want to change your Slot Cycle Index because you don't have great reception, and you are aware it will drain the battery. Or you are tired of having your phone go to voicemail after 3 rings ( it increases the radio's beacon on your phone's timer so it searches for a call/ data at a faster rate)
This is something ive done with every phone for the last decade.
The last two devices Ive had have not been rooted..because of these bootloader lockdowns.. But for tethering i just use "Easy Tether Pro" and it works like a charm and you don't need to change any MSL settings.
Click to expand...
Click to collapse
Thanks for the Post .
Have you been able to Change the slot cycle index it on your G6? That option is locked on mine.
This and the ACCOLC setting where my favorite setting to change as soon as i got a new phone back in the day.
Haven't had a lot of luck with questions here for the last little while, but maybe someone has an idea as to why this would happen. My wife tried to call me 6 times yesterday. Not a single call came through or registered on my S7 Edge. She said all calls immediately went through to voice mail. When she got home, she stood right beside me and tried again and again, I was not notified of the call and it went right through to voice mail.
The phone had recently been rebooted. DND was not on. All sounds were on. The phone is not rooted and no apps like Greenify or anything like that running. After her last unsuccessful call to me, standing right beside me, I called her and it went through without an issue. She then tried to call me back and it worked. A minute or so later I received notification of her 2 voice mail messages from her previous calls. It's like the phone was in an extreme deep sleep. Which is pretty annoying considering I use the phone as a phone and I need calls to come through when they are made.
I took the phone into my carrier and they gave me a new sim card to try. I didn't have any issues with the previous sim card other than the issue from time to time of the first call I place being dropped and then the second call going through without issue. The signal is not fantastic in our condo, but I've never had someone tell me they have tried to call me and simply gone to vm before, so I don't know of any time of this happening previously. My wife had never had problems calling me before at all.
Anyone know what might have caused this?
No answers to this post,. Guess no one knows. Just another bizarre Samsung issue. Had it happen again today. My wife had to send me a Whatsapp message saying she couldn't call me. She said she called over and over again. No voice mail, no nothing. Never rang on my end or registered a call at all. Phone just didn't work until I called her and then she called me back and it worked. So sick of this thing working when it feels like it. Checked signal Not great, but no better than her signal and she never has any issues. She said she would call, it would just drop. No ringing, no voice mail, no nothing. Just call and then drop sound. Over and over again. Good thing this phone is only a $1000 device. Works great.
I don't have a solution for your problem, but had a similar issue when phoning my wife. It would ring on my side, but not on her side, then goes to voicemail. 2nd or 3rd time the call would go through to her to answer. Her phone wouldn't show any of the other calls. She was with a specific service provider and I moved her over to my provider. That is when the problems started as she was ported over to my provider. In the end it was on the provider's side where the problem was. They made some changes on her number profile and she could receive all calls and not random ones. Don't know the technical side of what the provider did, but they did admit they created her "call profile" incorrectly. Perhaps it's the same with you, that there is a setup on your profile that is not correct.
Thanks for the post, but I have contacted my provider. We use the same provider. Same settings. They reset everything for my phone and I reset everything on my end too. Still no solution. She does not have the same issues. Same phone. Same provider. Just sucks when you don't know if someone is trying to call you or not and if the phone actually works or not. I just want a phone that works all the time without having to worry about it. At the end of the day, that's all this is....a phone. If people can't call, well, that's an issue. I'm currently looking for work so it's even more important now than it's ever been.
Sorry to hear that you went the route of the provider and still no resolution. Maybe someone else can give light on the subject...
Deleted
wtwo2 said:
Solved
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Huh?
No it isn't.
TheIgster said:
Huh?
No it isn't.
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Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
wtwo2 said:
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
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Click to collapse
OK...What does that have to do with this thread that I created about my issue? I feel drunk...I think I need another drink. WTF?
What do you want? I had the ****ing same issue..solved it and deleted my message..
Try to flash some stock firm with Odin.. solved the very same issue for me!!!
So why did you delete the message then?