i bought this phone one month ago,it's great but in the last two weeks it starts to become very very slow, it happens one or two times a day, mostly after i have a phone call, when i end call it for a 5-6 sec still shows that it isn't end and after thet everything is very very slow, when the minute is changing on the clock it takes the whole 3-4 sec, terrible, only switching off or soft reset helps, and another thing i noticed is the battery, e.g. before this hapends battery is yellow and 53% and after it slows down and i switch it off or soft reset when the phone switch on it's on like red and 23%.please help and sorry on my bad english.
tino1708 said:
i bought this phone one month ago,it's great but in the last two weeks it starts to become very very slow, it happens one or two times a day, mostly after i have a phone call, when i end call it for a 5-6 sec still shows that it isn't end and after thet everything is very very slow, when the minute is changing on the clock it takes the whole 3-4 sec, terrible, only switching off or soft reset helps, and another thing i noticed is the battery, e.g. before this hapends battery is yellow and 53% and after it slows down and i switch it off or soft reset when the phone switch on it's on like red and 23%.please help and sorry on my bad english.
Click to expand...
Click to collapse
Hi tino1708,
since you have already performed a soft reset, you may want to think about a HARD reset, which is a complete wipe of the device back to factory condition - this will hopefully eradicate the problems you are currently facing, making your device function more efficiently.
Note: Everything disappears and you are left with a spanking clean device. This is done as a last resort.
Let us know if you think you would consider doing this.
Regards.
thank you mastoid for a quick answer i will try this. but i forgot something to ask, is it maybe becouse a hot fix to enhance response time for HTC Touch HD isn't installed, or what about a memory in use, the memory in use on my touch hd when i make soft reset, so when no program is started only the activesync is running i 32-41%, is this normal?
tino1708 said:
thank you mastoid for a quick answer i will try this. but i forgot something to ask, is it maybe becouse a hot fix to enhance response time for HTC Touch HD isn't installed, or what about a memory in use, the memory in use on my touch hd when i make soft reset, so when no program is started only the activesync is running i 32-41%, is this normal?
Click to expand...
Click to collapse
hmm... your cpu usage is quite high, especially since you do not have any other applications running in the background.
I would suggest that you can try the hotfix if you think it is related to your current problem - you should find this on the official HTC website:
Here is the link to the patch for fixing the response time issue: http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=0&dl_id=448
However, if your situation does not improve then I would suggest you also try a hard reset just to discover whether or not you have installed any software which could be causing device conflicts.
If you would like to perform a hard reset, please try the following:
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If you would like to be more adventurous, you could also try flashing your phone back to the stock ROM (and then maybe to a custom ROM of your choice) to see if this improves your phone's condition (i can also provide you with instructions on how to flash to a custom ROM)
Best of luck.
i will perform a hard reset just becouse of this high memory (cpu) usage that worrying me and only the activesync is running(it always running), it was suspicious to me to.thank you very much mastoid i will post my results tommorow.
regards.
tino1708 said:
i will perform a hard reset just becouse of this high memory (cpu) usage that worrying me and only the activesync is running(it always running), it was suspicious to me to.thank you very much mastoid i will post my results tommorow.
regards.
Click to expand...
Click to collapse
No problem mate.
I think it is best to try this step by step. Let us know how you get on.
p.s. there is nothing wrong with your English, it's very good
Things you can try...
Before you try the Hard Reset tomorrow, you can Backup any important data (i.e. Contacts, etc) using PIM Backup application. If your phone situation does not improve, then you can try the hotfix(s) on HTC's website.
If you still experience issues and nothing else works, then you can try downgrading (to stock ROM) and then upgrading (to custom ROM) your ROM version. If not already done so, you need to decide if you want to use HSPL (Hard SPL) or USPL (User SPL). USPL is a temporary upgrade in memory only, to make the change permanent (survive a reset) you should use HSPL.
You also need to check what SPL version you have, boot the phone holding the volume down button. This will put the phone in it’s “bootloader” screen. My phone had version 1.54 and I have a 1.56+ version ROM. In order to upgrade to a custom ROM you must change your SPL to allow uncertified upgrades, such a SPL has been made by “Olinex” and you must first install/flash this to you phone.
A guide and all the files you need are found in this tutorial; http://forum.xda-developers.com/showthread.php?t=505377. This will explain the terms more in detail if you want.
If you have any difficulty in following the above guide, you can refer to the following blog which explains the flashing process step-by-step:
http://journal.zenyee.com/2009/06/21/custom-rom-upgrade-for-dummies/
Please Note: Before flashing, make sure you have .NET Framework 3.5 installed and make sure your phone's battery is charged to at least 50%.
Regards.
thanks on your help end links. i couldn't wait till tomorow so i have performed hard reset now, i will see tomorow how the phone behaves and is it going to be slow again, but after the hard reset the memory usage is still 32% (with activesync running), why so high?
tino1708 said:
thanks on your help end links. i couldn't wait till tomorow so i have performed hard reset now, i will see tomorow how the phone behaves and is it going to be slow again, but after the hard reset the memory usage is still 32% (with activesync running), why so high?
Click to expand...
Click to collapse
There could be a number of reasons for this behaviour including applications running in the background. I remember when when memory usage used to be quite high, around 30% - 41% (even when left idle), which was quite normal in predecessor ROM editions, especially in Windows Mobile 6.1 OS, but the biggest changes for the latest ROMs was the incorporation of Windows Mobile 6.5 OS, which has been tremedously improved in the area of memory utilization and performance.
It may be worth checking the available memory in settings:
Go to Start/Settings/System/Memory and write down what the figures say for both Program and Storage memory.
Storage: Total 322.79MB In Use: 28.79MB Free: 294MB
Program: Total: 195.58MB In Use: 70.75MB Free: 124.83MB
Sometimes, simple things may work.
First, you should read about the ActiveSync tweaks (i.e. creating a fake server, etc.) cause ActiveSync (on your device) may also be a cause for slowdowns or lots of other trouble: http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2 - who knows, you can always try, it doesn't hurt, for ActiveSync will continue working normally afterwards.
Next, you should install CleanRAM to help you clean RAM without rebooting (if it helps then there is some nasty app running in the background which should be uninstalled, check your list of recently installed apps/themes and list them here):
http://forum.xda-developers.com/showthread.php?t=514333
Finally, I can see from your signature that you still seem to use the old Blackstone ROM. HTC has released an official upgrade available in April 2009. So it may be worthwhile upgrading to the official ROM because a lot (!) of improvements have come with that upgrade (beware to backup ALL your data before doing anything like this or you will regret it !!):
http://www.htc.com/europe/SupportDownload.aspx?p_id=179&cat=2&dl_id=533 - this step should be taken once you know a bit more what you are doing ...
thank you georgeus2008, i will try some of this, but when i write my serial number it says Sorry, this software download is not suitable for your device.
Georgeous2008 said:
Sometimes, simple things may work.
First, you should read about the ActiveSync tweaks (i.e. creating a fake server, etc.) cause ActiveSync (on your device) may also be a cause for slowdowns or lots of other trouble: http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2 - who knows, you can always try, it doesn't hurt, for ActiveSync will continue working normally afterwards.
Next, you should install CleanRAM to help you clean RAM without rebooting (if it helps then there is some nasty app running in the background which should be uninstalled, check your list of recently installed apps/themes and list them here):
http://forum.xda-developers.com/showthread.php?t=514333
Finally, I can see from your signature that you still seem to use the old Blackstone ROM. HTC has released an official upgrade available in April 2009. So it may be worthwhile upgrading to the official ROM because a lot (!) of improvements have come with that upgrade (beware to backup ALL your data before doing anything like this or you will regret it !!):
http://www.htc.com/europe/SupportDownload.aspx?p_id=179&cat=2&dl_id=533 - this step should be taken once you know a bit more what you are doing ...
Click to expand...
Click to collapse
As Georgeous2008 has mentioned, if the first two steps do not make any difference then i really think it would be a wise decision to upgrade to a newer and more stablr ROM version. I would definately first try the official ROM (April 2009) shown above from HTC's official website before trying a custom ROM - this way at least you know that you are upgrading to a stock version, which is standard.
tino1708 said:
thank you georgeus2008, i will try some of this, but when i write my serial number it says Sorry, this software download is not suitable for your device.
Click to expand...
Click to collapse
The serial number is specific to a region. You can either:
try changing the last 5 digits in the serialnumber you enter on HTC's homepage, and you will eventually find one that works with your language;
or
update your devices SPL version, then you can upgrade to the latest ROMs.
If it still won't accept the serial number then all you can really do is upgrade to a custom ROM version - many of these are stable and have been developed with many modifications and enhancements. I am currently using XannyTechROM GRID EVO 1.7C, which is a great ROM and I would reccommend trying this one out. Here is a link detailing the latest and greatest builds: http://forum.xda-developers.com/showthread.php?t=569715
Before you can do this though (upgrade to a custom ROM), as previously suggested, you will need to check your SPL version. Please refer to my previous post and this explains how to do this.
thank you both. ok i will try this steps,i also think that is beter to upgrade to newer version of ROM but i can't download it from the official site i will try to find some other link to it.
yes, i am from croatia and i can only select Europe home becouse there isn't listed my country
it worked i changed the last number from 1 to 2 end now i'm downloading thank you very muc mate!
this is what the bootloader screen says
BLAC100 32M
SPL-1.14.0000
MicroP-BlackStone (LED) v6
tino1708 said:
yes, i am from croatia and i can only select Europe home becouse there isn't listed my country
Click to expand...
Click to collapse
Yes, HTC is conducting a preliminary verification to ensure security when it comes to your device and flashing it. Based on the serial number you've entered, the system rejected it because most probably your device is from another region than the update addresses.
try this link, unfortunately i cannot understand your language so tell me if there is a ROM update suggested here for your device:
http://www.htc.com/cz/supportdownloadlist.aspx?p_id=179&act=sd&cat=all
Great
tino1708 said:
it worked i changed the last number from 1 to 2 end now i'm downloading thank you very muc mate!
this is what the bootloader screen says
BLAC100 32M
SPL-1.14.0000
MicroP-BlackStone (LED) v6
Click to expand...
Click to collapse
good stuff
keep us updated, especially if you run into any further problems.
EDIT: Yep, the Bootloader screen confirms that you still have your stock spl 1.14.0000 (very old) installed. In order to flash the latest roms you need either use HSPL 1.56.Olinex or USPL, which requires you to upgrade your spl to 1.54.0000. Refer to the guides i posted previously on the first page... it is not that difficult if you read the guide and follow the steps. If you have any further questions please post them. Remember, in order to upgrade to a custom ROM, many require SPL version 1.56+ to be installed.
Try this ROM upgrade from HTC website first - if you notice no improvements, upgrade your SPL version and then install a custom ROM.
ok i will, but this i'll realy do tomorow especially becouse it's my first time to upgrade rom and it's late for me so thank you and god night.
p.s. you should really come to croatia and see our beautiful coast (and learn some words) .
Related
Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Did you do soft reset
alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...
Hi Nik
I have tried just about every kind of reset, nothing has worked.
Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon
You have not posted in the wrong forum look at my signature!
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.
Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon
Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon
what is ur bootloader screen says now?
IPL...
SPL...
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.
oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon
bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...
Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7
My phone works perfectly except I can't answer calls, when I press answer/ignore it freezes until it goes to voicemail and then comes back. I've flashed multiple roms and had the problem with all of them. I'm not using any special themes or anything, and the only software I ever install are HD Tweak and Finger Keyboard 2.1 and my radio 1.14.25.24. Here's a list of what I've done since I had the phone:
1. Bought phone. Flashed HSPL. Flashed Laurentius L26, no problems. Was being lazy so I didn't hard reset after flashing.
2. Flashed Dutty R14. Didn't hard reset after flashing. No problems for awhile and then the problem of not being able to answer calls appeared.
3. Flashed EnergyRom wm6.5 rom. Hard reset twice after. Still having problem where I can't answer calls.
4. Flashed Dutty 3.9XT wm6.1 rom. Hard reset twice after. Still having problem where I can't answer calls.
If anyone can help me figure out why my phone is doing this I'd really appreciate it, I'll even pay you some money on PayPal if you like because I really want to fix it. Here are some ideas I had as to why it's not working:
- Problem with rom flash. No, because I tried it with 3 different roms so far and had the same problem.
- Touch HD isn't fast enough to run wm6.5 and be stable. No, because I tried it with a wm6.1 rom too and had the same problem.
- Someone suggested it might be a problem with the battery. No, because I ordered new replacement batteries and tried them and had the same problem.
- Some of the settings in HD Tweak are incompatible with something in the roms I'm using. Maybe, is this possible? I don't really change much, just the softkeys and the highlight color and things like that.
- Screwed up something in the SPL or something because I didn't hard reset after flashing the first 2 roms. Maybe, is this possible?
- Dropped my phone and somehow managed to break nothing but the mechanism involved in answering calls. Maybe, is this possible?
Today I'm going to reflash HSPL, flash the stock HTC rom, hard reset twice, and see if I still have the problem. I don't know what else to do or what other possibilities there are. If anyone can shed some light on this issue, that would be great, because I really don't want to have to buy a new phone. Thanks
Did you try another SIM?
rpimps said:
My phone works perfectly except I can't answer calls, when I press answer/ignore it freezes until it goes to voicemail and then comes back. I've flashed multiple roms and had the problem with all of them. I'm not using any special themes or anything, and the only software I ever install are HD Tweak and Finger Keyboard 2.1 and my radio 1.14.25.24. Here's a list of what I've done since I had the phone:
1. Bought phone. Flashed HSPL. Flashed Laurentius L26, no problems. Was being lazy so I didn't hard reset after flashing.
2. Flashed Dutty R14. Didn't hard reset after flashing. No problems for awhile and then the problem of not being able to answer calls appeared.
3. Flashed EnergyRom wm6.5 rom. Hard reset twice after. Still having problem where I can't answer calls.
4. Flashed Dutty 3.9XT wm6.1 rom. Hard reset twice after. Still having problem where I can't answer calls.
If anyone can help me figure out why my phone is doing this I'd really appreciate it, I'll even pay you some money on PayPal if you like because I really want to fix it. Here are some ideas I had as to why it's not working:
- Problem with rom flash. No, because I tried it with 3 different roms so far and had the same problem.
- Touch HD isn't fast enough to run wm6.5 and be stable. No, because I tried it with a wm6.1 rom too and had the same problem.
- Someone suggested it might be a problem with the battery. No, because I ordered new replacement batteries and tried them and had the same problem.
- Some of the settings in HD Tweak are incompatible with something in the roms I'm using. Maybe, is this possible? I don't really change much, just the softkeys and the highlight color and things like that.
- Screwed up something in the SPL or something because I didn't hard reset after flashing the first 2 roms. Maybe, is this possible?
- Dropped my phone and somehow managed to break nothing but the mechanism involved in answering calls. Maybe, is this possible?
Today I'm going to reflash HSPL, flash the stock HTC rom, hard reset twice, and see if I still have the problem. I don't know what else to do or what other possibilities there are. If anyone can shed some light on this issue, that would be great, because I really don't want to have to buy a new phone. Thanks
Click to expand...
Click to collapse
Hi rpimps,
I think that would be a good idea, flash back to stock, check for any differences, if everything works ok, then try flashing to a custom ROM again.
It might be an idea to try out a different radio version, for example, try 1.17 as this could improve certain built in feaures of your phone, especially since radio versions are known to work only in specific regions, it may work out better for you overall
Also, if not already cooked into the custom ROM of your choice, you should also install the RIL version that matches your radio version - 1.17 Radio supports RIL version 1.14 (1.14.25.24), which you can download the RIL via this link, at the bottom of post #1 - read this section as it also explains how to install the RIL.
I recently remember another member mention that their phone would sometimes hang when/after receiving a call, this was solved by installing the associated RIL - a layer in an operating system which provides an interface to the hardware's radio and modem.
Best regards.
Just to see if call mechansm works;
- try to record something (to check mic)
- try front speaker (i dont know how to do this)
- check if vibration works. (vibrate on connect may be on)
I guess your gsm radio works well since you can receive calls. Try to use windows original phone canvas instead of touchflo 3d. Dont know what to check more Its strange.
simplistian said:
Did you try another SIM?
Click to expand...
Click to collapse
I did that just now and it had the same problem (on the HD) no matter what sim I put in it.
Mastoid said:
Hi rpimps,
I think that would be a good idea, flash back to stock, check for any differences, if everything works ok, then try flashing to a custom ROM again.
It might be an idea to try out a different radio version, for example, try 1.17 as this could improve certain built in feaures of your phone, especially since radio versions are known to work only in specific regions, it may work out better for you overall
Also, if not already cooked into the custom ROM of your choice, you should also install the RIL version that matches your radio version - 1.17 Radio supports RIL version 1.14 (1.14.25.24), which you can download the RIL via this link, at the bottom of post #1 - read this section as it also explains how to install the RIL.
I recently remember another member mention that their phone would sometimes hang when/after receiving a call, this was solved by installing the associated RIL - a layer in an operating system which provides an interface to the hardware's radio and modem.
Best regards.
Click to expand...
Click to collapse
Here's what I did today:
1. Reflashed HSPL. Hard reset.
2. Couldn't find a working stock rom so I just reflashed Dutty 3.9XT. Hard reset.
3. Installed 1.17 radio and rilphone 1.14 like you recommended.
4. Didn't install anything else. Tested phone right after install and it's still having the problem.
barisahmet said:
Just to see if call mechansm works;
- try to record something (to check mic)
- try front speaker (i dont know how to do this)
- check if vibration works. (vibrate on connect may be on)
I guess your gsm radio works well since you can receive calls. Try to use windows original phone canvas instead of touchflo 3d. Dont know what to check more Its strange.
Click to expand...
Click to collapse
I can call other people and it works fine. And actually about 10% of the time I CAN answer calls, and when it works it works perfectly. But 90% of the time it won't let me answer.
I might just have to put this phone on ebay and go back to my Diamond
rpimps said:
I can call other people and it works fine. And actually about 10% of the time I CAN answer calls, and when it works it works perfectly. But 90% of the time it won't let me answer.
I might just have to put this phone on ebay and go back to my Diamond
Click to expand...
Click to collapse
that's a shame dude, not sure what else to suggest... it sounds like a hardware related issue as you have repeatedly tried flashing different firmware one on the phone... i suppose it's not under warranty?
Mastoid said:
that's a shame dude, not sure what else to suggest... it sounds like a hardware related issue as you have repeatedly tried flashing different firmware one on the phone... i suppose it's not under warranty?
Click to expand...
Click to collapse
It's only a few months old so it might be, but doesn't flashing spl/roms void the warranty?
rpimps said:
It's only a few months old so it might be, but doesn't flashing spl/roms void the warranty?
Click to expand...
Click to collapse
Unfortunately, it breaks the warranty aggreement. So e-bay is a good idea, I guess.
P.S: I heard from someone that you can go back to stock rom then you can still use your guarantee. But I'm not sure if they can see that you reflashed it or not.
rpimps said:
It's only a few months old so it might be, but doesn't flashing spl/roms void the warranty?
Click to expand...
Click to collapse
From what I have read, if you flash back to the exact stock ROM which was installed on your phone when you had received it, then this will not affect your warranty - if you decide to return your phone (assuming it is still under warranty) just make sure you downgrade to Stock ROM and Radio version, with no trace of HSPL or USPL also, or else you will have to pay them money if they (HTC) find out
EDIT: Please follow these steps to restore back to your stock ROM version:
1. First, be sure to restore your stock OS, and then the stock radio. The Stock SPL is always to be done last!
2. Download your choice of a stock spl package from the link shown below. (currently 1.13, 1.14, 1.15, 1.54)
3. Also download the original hardspl from the link shown below.
4. Run the hardspl exe but do not click anything in RUU yet. Just let the hardspl EXE extract the files for flashing.
5. The SPL you want to revert to is a .NBH file, put the stock SPL NBH in the extracted hardspl package, overwriting the original NBH file in it!
6. Continue with the RUU (or if needed, run SSPL-Manual.exe manually, then run RUU when it goes to tricolour 1.07.OliNex screen), it goes to 100%, reboots, done.
7. To verify, enter bootloader mode, see version number on tricolour screen, should now just say 1.14.0000 or any other version ending in .0000, but not ending in OliNex!
that's it.
Please refer to the following link for more information and the necessary files you will require to re-flash back to Stock (see and read the last section of post #1):
http://forum.xda-developers.com/showthread.php?t=431217
Regards.
p.s. also remember to flash back to the original Radio version of the phone, if required.
There are several stock ROMs linked in the Blackstone Wiki, flash back to one of those and see if your problem is still there. If it is, send it back for a Warranty repair - as long as there is a stock SPL and ROM image on your phone, you Warranty will be intact.
what i dont see is mention of ho u are answeing the calls.
there or at least three ways
1. the on screen prompt. i assuming this is the one that freezes
2. the answe key at the bottom left of the phone
3. the htc headphones im assuming you have
have u tried using all three of these methods to answer calls??
Firstly sorry for the long post.
I'm having a few problems with my HD2, and I'm looking solutions that dont involve flashing the t-mobile ROM (which is 1.43.110.2). I have all the HTC patches installed.
The problems I'm having are ...
*Favourites are disappearing sporadically. I cant figure out whether they're going when I sync it up or just purely at random. They stay on the internet tab but disappear from the favourites menu. Folders are not affected.
*Music player: Lags. I have to wait about 2-3 minutes before a song starts playing on the first attempt, then its fine. This happens even if the little spinning circle hasn't appeared (this appears after you have updated the storage card by syncing with media player). Also when sliding album art back and forth in landscape mode, it freezes, and then jumps back to the beginning of the stack. Didn't used to do this.
*Music Sync - my biggest nightmare right now; I really need help on this one! Sync in windows 7 windows mobile device manager works fine. When I load up WM player and attempt to sync the storage card however, the device will sync for a couple of minutes, and then soft reset itself.
Hopefully when 6.5.3 comes out officially HTC will roll up all the crappy patches and T-mobile will approve it... but until then I'm stuck with these annoyances (in addition of course to crappy SMS, constant crashing, lags etc., which I certainly wasn't expecting when I got my shiny new HD2
I was in a similar boat to you. The Tmo ROM is really poor and I hate to tell you this but 1.48 or 1.61 are the answer.
If you really can't consider that option, I'd say that you should do a hard reset and see what issues you still have with a fresh ROM. The original T mo ROM is on here somewhere. download that as a backup before you do anything, just for safety.
realy sorry mate but he is right try and see if you can get hole of a free goldcard i run 1.48 insted of t-mob its not purfect but worls alot better
Thanks for your responses. I guess flashing is the only option, cos right now this phone really is virtually unusable. I'll have to try and get my head around the whole goldcards thing but if I get stuck I'll start a new thread...
Thx!
severeano said:
Thanks for your responses. I guess flashing is the only option, cos right now this phone really is virtually unusable. I'll have to try and get my head around the whole goldcards thing but if I get stuck I'll start a new thread...
Thx!
Click to expand...
Click to collapse
Hi mate, had the same issue. The gold card thing isn't too bad, theres a great idiots guide on here that I used, the hardest bit is getting the number off the MicroSD card, dont do what I did and lose all my data on it (as you edit some values which makes Windows no longer recognise it sometimes). Take a copy of whats on there just incase. Again there is a post that mentions a way of reversing the change so you have lost all your data on the memory card.
Good luck, I did without any probs to flash from 1.43 to 1.48 using the Goldcard method
I have the same problem with favourites and i'm on the 2.02 ROM. I never touch IE on my computer though so i've not put much thought into what happens with the sync. I'm just throwing together a wee app to sync it with Firefox though so that will solve my issues.
As for synching it with media player (and i'm old school - I drag and drop files), could there be any corrupt/unrecognisable data in your playlist? You could try a drag/drop dump of music onto your device and see if that works.
severeano said:
Thanks for your responses. I guess flashing is the only option, cos right now this phone really is virtually unusable. I'll have to try and get my head around the whole goldcards thing but if I get stuck I'll start a new thread...
Thx!
Click to expand...
Click to collapse
There is now HSPL and SSPL available so goldcard is no longer required, using SSPL or HSPL is much easier too
Hi, I converted my T-Mobile HD2 to 1.48 using SSPL. After a couple of teething troubles with Firewalls and a hanging Activsync - fixed with a PC restart it worked just great. It scared me twice when it hung in the boot loader but taking the battery out and restarting fixed it. I made a goldcard aswell just in case but do not really know if it would have worked.
Now its loaded The HD2 seems faster, has more programs and the battery seems to last longer particularly with WLAN.
I still have 1 open question though that I have, touch wood, not had to find the answer for yet. If I do a hard reset which ROM reboots, T-Mobile or the 1.48? Perhaps somebody here knows? I would be grateful to find out before I have to try it out.
Good luck and hopefully it works as well for you.
Bedwar22
i believe if you hard reboot it will revert to the Tmobile rom.. as you used SSPL... only if you do a HSPL will it stay... correct me if i'm wrong guys
nutmegy said:
i believe if you hard reboot it will revert to the Tmobile rom.. as you used SSPL... only if you do a HSPL will it stay... correct me if i'm wrong guys
Click to expand...
Click to collapse
Incorrect...your Rom does not change regardless of flashing method SSPL or HDSPL. If using the SSPL method a hard reset will remove the SSPL only, and your SPL ONLY will revert back to original, Your latest Rom does not change....
Thanks for the quick responses guys but I am still a bit confused - sorry.
Perhaps in laymans terms -
If I have to hard reset, when the phone reboots will I get all of the T-mobile c**p again and have to go through the SSPL process again- which is not easy when on a business trip, or will I keep the HTC version.
If as I think I understood from band27 I get the HTC version back but lose the SSPL what effect will that have?
thanks again
No, When you hard reset you will get exactly the same ROM as you have before you hard reset. IT will be just like the first time the phone booted after you initially re-flashed it.
The only way to return it to T-Mobile's ROM is to find the download that 'football' posted a few weeks ago and flash it.
Plz let a noob continue this question
If i use SSPL to flash a cooked ROM and for some reason want to go back to a original ROM, how?
Is it correct that i only take my original ROM and flash it as usual, or do i need to do annything els?
Do i need a goldcard?
Plz help a noob
Hi
I'm the very proud owner of a HTC HD2.
When trying to install most tweeks / .cabs the phone says unsuccessful cannot install due to invalid or no certificate.
I have CERegEditor installed on PC. is there a simple reg change or app to overcome this? I have searched in this forum...but not been able to find.
Many thanks..
Rob
Hi and welcome to XDA fellow tmobile uk user
tmobile blocks changes to the registry, there are 2 solutions to this
a cab file is a simple installation file for your phone, people here will make these tweaks into cab files, download them from the device and install them onto your device and restart the phone
the other solution is to flash your phone to another rom, either stock rom or custom rom makes no difference
i am currently using artemis 5.5 and it is 10000x better than the tmobile stock rom
hope this helps!
cgrec92 said:
Hi and welcome to XDA fellow tmobile uk user
tmobile blocks changes to the registry, there are 2 solutions to this
a cab file is a simple installation file for your phone, people here will make these tweaks into cab files, download them from the device and install them onto your device and restart the phone
the other solution is to flash your phone to another rom, either stock rom or custom rom makes no difference
i am currently using artemis 5.5 and it is 10000x better than the tmobile stock rom
hope this helps!
Click to expand...
Click to collapse
hi Mr CGREC92....
If you do flash the rom, say, to the latest official HTC updated ROM, does this create problems with your warranty on the Tmobile phone?
thanks cgrec92,
any problems in flashing an new radio or rom on uk tmobile? how about getting tmobile setting ?
Bandare and RobLion, flashing the first time may be a scary thing but I assure you its much easier than you think and the whole process lasts about 5 minutes.
The phone and text messaging settings are on the SIM card, not on the phone, flashing a new ROM will not affect this.
As soon as the phone turns on for the first time after a flash, it prompts you to connect to the Internet using your data connection. Select your operator from the list as Tmobile and the phone will do the rest for you.
To summarize, nothing changes to your phone, text, or internet settings.
You will however need to perform a hard reset after a flash which wipes data from your phone such as your contacts, photos and text messages. A simple backup program, I use Microsoft MyPhone will back all this up in a couple of minutes, and after the flash you can re-download them.
After that all that's left to do is add in all your little shortcuts to the People Tab and Internet Quicklinks etc
Job complete
The flashing will void your warranty, but you can return to how the phone was in a couple of minutes, thus getting your warranty back, i'll explain
To flash your phone, you will download a little program from the first post on this forum called HSPL which modifies the bootloader of the phone allowing you to install any ROM you want
If you send your phone off for repair, the first thing these people check is your SPL, if they see it has been changed to HSPL they will not repair your phone. But by flashing your phone with the original tmobile rom that came with the phone (downloaded from the second post on this forum) through the microSD card will restore the SPL and your original ROM, voila your warranty is restored
To flash your phone, you will download a program called CustomRUU and a .nbh file, put these both into the same folder and connect your phone by USB to your computer, do not flash through the microSDcard unless you are trying to restore your warranty because this will change other settings on the phone, unlike the USB method will simply install the new ROM. Connect your phone through Active Sync, then run CustomRUU and follow the instructions
Your phone will then install the ROM
Hard reset (As soon as you turn the phone on, hold down VolUp and VolDown)
Your phone will now be nice and fresh with your new awesome ROM
Hope this helps, it's much easier than it sounds, follow the sticky threads for installing a Custom ROm and HSPL for more detailed info
Oh and let's not forget the advantages of this
Instead of that crappy Web'N'Walk you will have Opera
You will have the YouTube app
You will have more freedom and a MUCH MUCH MUCH more stable and fast ROM
cgrec92,
I can not thank you enough for taking the time to give advice. I'm thinking of installing EnergyROM....what made you chose artemis?
no problem mate, ive been in your situation not a couple of weeks ago
flashing is the best thing you can do for your phone in my opinion
and after a bit of flashing you can familiarize yourself with the MTTY process and make the process even faster!
energy rom is very good, its one of the best out there, I have however heard there are some issues with fast battery drain? but above all its a very good rom
i use artemis 5.5 because it is almost identical to the original rom that comes with the phone, with tweaks to make it more stable, MUCH faster and smoother, everything updated, has a document reader tab, in my opinion it's the most stable
I have been using for some 5 days now and have found NO bugs whatsoever
as opposed to the odd 80 bugs in the tmobile ROM
its all a matter of taste my friend, if you dont like the energy rom, install another one!
theyre all being constantly updated with the latest updates, builds, and tweaks
flashing is fun!
oh and I forgot to add that some custom ROM's require a specific radio and this must be flashed before the ROM is installed, this is dead simple and takes half a minute
let me explain
a radio is a piece of software which controls communications such as phone calls, text messaging, 3G, internet etc. different radios have different effects, for example better signal, better battery life, better data handling
if i remember correctly the t-mobile rom comes with radio v 2.04
at the moment there is a radio v 2.08 again it's a matter of preference, find which one gives you the best signal and battery life!
to install is simple, the radio comes in a .nbh aswell, usually about 25mb which is very small
just like installing a ROM, put this .nbh in the same folder as the CustomRUU and flash the radio using CustomRUU, just like flashing a ROM!
you will not need to do a hard reset, when the phone restarts your new radio will be installed and ready to use
I guess i'm going to become a flasher now!
Thank you for advice. i'll post any further questions in ROM forum after i decide which Rom to go with.
thank you.
HI,
agreed I have a t-mobile hd2 and it's the best option flash a new rom, also I sent my phone back under warranty and fwas ully fixed no quible just had to back out the hpsl as pointed out earlier in this thread it all works...
thanks daveyg99,
i guess you both know its a big decision to make your 1st flash.....gulp...brave pill taken.....just chosing radio and rom now.........
good man
any problems just post back on xda youll get answers within a couple minutes
sorry cgrec92,
question......im looking at HSPL......it says check spl version is 1.42.0000 check by holding volume down button and reset....
how do i do this?
turn your phone off
press the button to turn your phone back on again but hold down the VolDown button
it'll bring you to a 4-coloured screen with a bit of text
it should say spl 1.42.0000
take the battery out and put it back in and turn your phone back on normally
job done
thanks done it....1.42..ok.. I hadn't turned the phone off first doh!
hspl done
great work
now all you have to do is choose your ROM
ok going for energyROM 21892 with cookie...the more stable one......dl now......42min left...
good choice my friend
the download file will include a .nbh file, make sure to rename this file as RUU_Signed.nbh if it hasn't been done so already
the download might include a CustomRUU which will be used to flash the ROM
if it doesnt then this can be downloaded from the sticky threads aswell
let us know how it goes
Good day to all esp. to the masters of XDA,
First off, I'd like to apologize if there's already a thread like this or a kinda sorta thread like this. I've tried searching but haven't found answers really pertaining to my inquiry. If you do know a thread please point me to it, sorry for the trouble.
On to my question: I have an HD2 TMOUS with stock rom ver. 2.10.xxx, I would like to upgrade to stock rom ver. 3.14.xxx. I would like to know if I could upgrade directly to 3.14.xxx or do I have to go through upgrading to the versions in the middle of 2.10.xxx and 3.14.xxx before going to 3.14.xxx.
Currently I have SPL-3.03.0000 which I've installed using HSPL4. Do I have to uninstall this and go back to 1.66?
Hey ralfkof119, this topic have been discussed several times. Since I'm in a good mood today I will point you out to the right direction. Yes you can download directly from 2.10.xxx to 3.14.531.1
1) http://dl.htc.com/ruudownload/t-mobileUS/DeviceDownloads.aspx?pid=leo2
2) type in your 15 digit IMEI number then press SUBMIT.
3) download the file to your desktop.
4) connect your phone to the computer and let it synchronized
5) backup all your personal information because it will factory reset your phone.
6) double Tap on the file you just downloaded follow the steps and VOILA'.
your phone should bow be Tmobile official 3.14.531.1.
Thanks for the reply. I read in the link you gave me that I can update directly to 3.14 so I tried it but upgrade doesn't go successfully, I always get error 262. So I searched the forums for error 262.
Although there wasn't much about 262, the threads gave me an idea to use task 29 before installing 3.14. So I installed HSPL 3.03 with HSPL 4 and tried task 29 and then run the 3.14 ROM downloaded from your link and it went successfully.
I just want to know if I did it right. Although it is working now, I might've messed something up to cause a major bad later. Please do confirm. Thanks again.
Yes you did it right.
Error 262 is because you were running the update with winmo running, so step 1 when you run the .exe is the phone restarting into bootloader, by which time the USB connection has timed out.
the method you ended up using, you entered bootloader manually and then established the USB connection, so no timeout.
when you received the 262, had you simply run the .exe again without touching the phone (which had already entered bootloader) the flash would have worked.
Summary, when flashing rom/radio/hspl, put the phone into bootloader manually first.
Ohhhh.... Thanks samsamuel. But it is still good practice to do a task 29 just to clean things up ^_^.
I'll be sure to remember that samsamuel.
ralfkof119 said:
But it is still good practice to do a task 29 just to clean things up ^_^.
Click to expand...
Click to collapse
well, kinda, in theory. i've never done one (well, once, two yrs ago) and ive never had any probs . Flashing a stock rom performs a task 28 anyway, which covers most of the areas a task 29 covers, , plus, there are increasing numbers of people reporting what appear to be bad blocks, especially now we are flashing nand android a lot, and to my mind a task 29 seems like unecessary extra wear and tear on the nand memory.
Im not saying task29 is useless, i'm sure it does help in certain circumstances, , but i'm also sure 99% of task29's that get performed every day are wasted.