Hi, Just bought my phone yesterday. After unpacking and going through the tutorial, i am not able to use any of the phone features on my HD2.
In the settings menu there is a switch to turn on the phone functions but that seems to freeze and after pressing nothing happened.
Everything else works except the phone features.
Can any one help.
make sure you have the right network provider selected (auto or your provider) maybe trying to connect to the wrong one or since you have not installed anything yet you might as well try a hard reset
Apologies if this comes across as a stupid question but have you put the SIM card in the right way? From memory, it goes in backwards with the clipped corner pointing out.
Sim card old
Thanks for all your help.
I went to ask my provider why my sim card wasn't working and why the phone was running slow and crashing.
The reason why it wouldn't recognize is because the sim card is about 6 years old and it needed updating. The HD2 didn't recognize the old sim card.
It works perfectly now and I am so happy i picked the right phone
Thanks for all your help
Related
I have a Qtek 9100 running the latest ROM and radio, etc on the Cingular network. The other day I get no signal, and reboot do not fix the problem. I take the sim card, and put it in a different phone. The other phone gets a signal, but says I can make emergency calls only. After about an hour on the phone with a Cingular rep I agree to drive to the store and get a replacement card. The replacement card fixed the problem. 4 days later, I am back to the same problem. The cingular rep is now blaming the phone after they can't figure out whats wrong. He is telling me the phone is "Zapping" the sim card. I find this hard to believe, but has anyone had this problem before? Has anyone ever tried to do an RMA with Qtek? Any help would be great, as i'm ready to put this 9100 on ebay and be done with it, unless an RMA with Qtek is worth it.
Happened to me last week with my 9100 (still running the original ROM). Got a new SIM and it's been running fine since.
i've had my 9100 rom on my 8125 for acout 2 weeks now without any major problems. the only problem I have is that it switches back and forth from gprs to edge a lot, but it doesn't bother me.
have you tried to reflash back to the cingular rom? it couldn't hurt.
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
aqueous said:
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
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Click to collapse
Aqueous, very much the same problem here. I got my Qtek9100 yesterday and I am connecting to Cingular. When I switch on the phone it takes forever to latch to network. The
Y.
Y..
Y... keeps happening for ever and ever. But once, it latches it stays on to it firmly. If I put the sim in my old phone Nokia3230, it just connects to cingular with a snap as soon as the phone is switched on. When I tap on the " Y " region it shows "searching...". I also tried doing a manual/automatic network detection in settings. During the time the "Y. Y.. Y..." keeps going, the manual detection of networks doesnt show a single network in the list. I dont know what could the problem be, since the sim just works perfect in old phone.
By the way, what does
aqueous said:
When I ran *#*#364#*#* GSM utility, it would give me no data at all..
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do ? Can you let me know ?
Anup
hi im due to buy an o2 xda executive heres what the guy has put in the advert
( It has one significant fault which means the phone functions do not work, as it has difficulty in recognising when a SIM card is inserted. I have used it with O2 and Vodafone SIMs and it was sold to me as unlocked, but most of the time now it says a SIM is not inserted, even when it is.)
what i want to know is does anyone know if this is a common problem and is it easy sorted is it ususaly software or hardware related and is it worth buying if the price is right then geting fixed or is it a problem easily sorted something i could do myself
btw i need help quick if possible before it sells
thanks
Talking about phones in general.. this is usualy a hardware problem.
Perhaps you could find out how old the unit is and (if under a year) claim off the warrenty?
thanks
ahhh cool thanks for your reply
i was just thinking the guy emailed me and said he reset the device to wipe all his info off it and now its showing that it has a sim card in it but he has done this before and it goes back to how it was (showing no sim card )
my question is wouldnt this point more towards a software problem rather than a hardware problem
help update please
right i got the thing now it wont work with an o2 sim
so i popped a vodaphone on in and it worked for a while
then i took sim out looked at sim holder and sim contacts and all looks perfect so i put the vodafone sim back in and im back to the invalid or missing sim card error what next guys ?
when the device boots up i get these three things on the screen
r 1.04.02
g 42.37.p8
d 1.13.82 wwe
i suppose thats the 3 things you were teling me about ?
could someone point me in the direction to the files i need and the order i need to put them on ?
and mabey a quick readthough or point me in the direction of a post relating to this problem
i get similar things when my xda boots too. I am pretty sure everyone does. Does it display an error message with the O2 sim in? Providing the phone is unlocked to all networks, this shouldnt cause a problem.
TBH I cant see that it not reading the sim could be a software problem (someone please correct me if I'm wrong). Even though the contacts look clean, you could try cleaning them anyway. I use the rubber-end of a pencil, or an elastic band if I cant find one. But dont go rubbing the contacts away altogether.. lol
ah right sorry ignore the (suppose thats the 3 things you were teling me about ?) bit in the post that bit was for another forum the reason why i typed all the info on where the thing boots up is because someone told me the radio may be corrupt and to reinstall or install the newest one so thats why i typed all that info and i was wondering where to get the files from in what order to do them and was there a sticky and where is my bloody pencil with a rubber on it !
Just to confirm, you ARE using a 3G sim, right? I don't think it works with normal sims
3g ?
no im not using a 3g sim but the vodafone one i tried worked for a while and that was not 3g i have also cleaned the sim card contacts and the phones contacts to no avail
i have also just unlocked it using the HTC_Universal_Radio_for_SIMunlock_v0.00.00 file
still wont recognise my sim
someone mentioned elsewhere that the radio stack was possibly messed up and i wouldnt be able to use the wireless connection ? but i can so that rules that out ? so its possbily hardware related but all looks ok inside
GaZ said:
Just to confirm, you ARE using a 3G sim, right? I don't think it works with normal sims
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FYI mine worked fine with a normal O2 sim, bar the 3G stuff ofc
suggestion
try putting a piece of paper between the sim and the battery to push it down a bit. Its a longshot but I know of someone who had a similar problem and it was solved like that.
Hi
That's right try to use a piece of paper stick right behind the sim card to push aginst the sim card to force a good contact, but before doing so try to use a Q tip and small amount of rubbing Alcohol to clean the sim slot metal contacts because from time to time the metal contact might being oxidize and preventing it from a good contact with the sim card. If after trying all this still not work than you might want to try flash it with a new Rom.
any ideas what next please
hi
i have tried the paper behind the sim i have tried the cleaning of the contacts and i have upgraded the radio so as the title says any ideas what to try next as none of thme make my universal think theres a sim in it it just says missing or invalid sim ?
also at the moment my radio is 00000000 so its unlocked but if iwanted to upgrade it whats the best one to upgrade too ?
is it either UNI_radio_1[1].08.00 or is it best to upgrade to UNI_radio_1[1].09.00
and what do i do with the nbf file ? is there an upgrade program please
update
hi all
today ithought i would try a vodaphone sim out of my works phone in the universal and after 3 resets it worked the phone kept a signal for about half an hour then went back to the invalid or missing sim error so i put it in flight mode then turned flight mode off and the thing worked for the next 5 hours but now after leaving it alone for half an hour im back to the error ?
anyone any ideas please
another update
hi
last night i flashed my universal with the sim card in and when it booted up the phone was working there was a strong signal e.c.t. it stayed on for hours but when i got up in the morning and checked it it said missing or invalid sim card so i put it in flight mode then turned flight mode off and it started working again it has now been on for like 3 hours so has anyone got any ideas why it keeps coming up with this missing or invalid simcard error because i would like to get it fixed
i havnt got a clue what im talking about but could it be the antenna or something ? or is there something else i could try
thanks for all your help so far
morestyles
cmon guys please
hasnt no one got any ideas ???????????
after i flashed it it can stay on for hours even the full day but then i get sim isnt inserted error
plz plz plz help !
Ok, I have been browsing this forum for a solution to my problem and none seem too specific, at least for my BA wm6.
Here is the problem: I just received a dual sim adapter (the one that needs cutting) -both sims work fine. I can't get them to switch from one sim to the other from my phone. power on/off and flight mode won't do it either. I tried phone alarm, dual sim switcher, and wivit. They don't work for my phone. I also have a wm2003 se BA and tried it on there and I was only to get the dual sim to switch once. So now the dual sim is stuck on SIM2. So it doesn't matter which phone I use I can only use the sim that is on the SIM 2 slot! Blah!!
What I need: A program, or anything to switch my SIMs for my BA wm6. I don't want to keep taking out my sim and open the sim adapter and switch the two sims all the time.
Edit: after fooling around with my 2003se BA I managed to get the Dual Sim Manager to work again, and I noticed that despite switching SIMS, phone information alway display the default SIM. Does this mean that it is not switching? Does this mean that it does switch but the phone does not display it? If latter is the case then I am in big trouble! One SIM has unlimited internet and texting and other one is just a basic plan. Please help! I don't want a surprise bill!
Edit: Sorry, I needed an answer so I'm feverishly testing this crap out. And the answer is yes the sim changes but the phone does not display so. The trick I used is texting my account info and voila! Two different accounts! So, now over to my wm6 BA and check that out
I'm really surprised, that people are so patient to fight with such an uneffective and clumsy device as dual SIM adapter: you have to cut/destroy those SIM cards, then you have to pray that i works with your phone...
I really think, that if you really need to use 2 SIMcards, why not buying a 2nd phone, or just a special phone with 2 radios and for 2 SIMs.
And please don't tell me it's "for comfort" - dualSIM is antiComfort...
There are other solutions that you don't need to cut the sim, one that I have seen is the addapter is placed in the sim slot and the simm are part of the battery pack.
Bottom line is that that one sucks as well.
I feel there is a valid need in my line of work were I would need at least 3 laptops to support the Builds of my customers however VMWare gets me by fine.
As for the phone, I need 2, carry 2 and hate it.
So I would be a buyer if there was anything around worth having. (which as I still have a BA seems not the case).
Dual Sim Problem
Hi pharmeceutikle,
I wonder how this device works for BA at all!
I tried an adapter like yours of a friend of mine and it just doesn't work with my BA.After inserted, I don't see any new menu for it and when I restart the BA, it shows invalid sim message at startup. I have installed a WM6.1 ROM downloaded at this site [20749 (Build 20749.1.4.0 PV DVH) - v13] and my radio version is 1.12 (by the way, it was 1.15 but 1.12 is the only one that worked fine for my device). The same adapter, once installed on a Motorola phone of my friend works pretty fine! so, it's not a problem with the adapter, I guess...
Did you change anything on registry? could you please tell me how did you proceed since cutting the sims until you got it to work, please?
Many thanks!
JFLB said:
Hi pharmeceutikle,
I wonder how this device works for BA at all!
I tried an adapter like yours of a friend of mine and it just doesn't work with my BA.After inserted, I don't see any new menu for it and when I restart the BA, it shows invalid sim message at startup. I have installed a WM6.1 ROM downloaded at this site [20749 (Build 20749.1.4.0 PV DVH) - v13] and my radio version is 1.12 (by the way, it was 1.15 but 1.12 is the only one that worked fine for my device). The same adapter, once installed on a Motorola phone of my friend works pretty fine! so, it's not a problem with the adapter, I guess...
Did you change anything on registry? could you please tell me how did you proceed since cutting the sims until you got it to work, please?
Many thanks!
Click to expand...
Click to collapse
This dual sim adapter only works if you have a working STK ROMs. I believe I used Helmi's original wm6 as one of them and then I went to others but I can't quite remember which. I posted an experiment with the all the ROMS I used awhile ago so just do a search under my name. Anyways, I couldn't get it to switch sims normally so I had to reset the damn thing all the time. I would go to the STK menu and choose either sim 1 or 2 and then quit out and then reset my phone for it to make the change which really is a pain. As soon as my second sim ran out I just tossed the infernal thing and stuck one sim per phone! Sorry couldn't be much more of a help.
Thanks
Thanks anyway I'll keep searching for a while.
So I have this Tmobile wing for 2 weeks and it worked fine until today.
I turned on the phone and the network couldn't be found.
I went outside and still nothing and I am using OpenTouch. can someone help me figure this out?
Have you tried a soft reset or a power cycle? If that doesn't work, consider taking out the sim card and reinserting it.
I had the same problem yesterday. I pulled out my sim card and put it in another phone to see if it was my sim and sure enough the other phone could not find a network. so i put in a new sim and called t-mobile and works fine now
Hello all, I bought a used HD2 off CL (USA), hoping to unlock it (if locked) and use it with my ATT prepaid sim.
Outwardly, the phone looks fine and everything about it works quite nicely, EXCEPT that when I insert my SIM card and start the phone, it shows me an exclamation mark on the antenna icon. When I disable all wireless connections and then re-enable it, the icon now changes to the SIM card icon with an 'x' next to it, and I am shown a screen with a keypad and the following message: 'The SIM card is missing. You can still make emergency calls if your service provider supports it.'
Thinking it was a ROM issue, I successfully loaded the latest ROM from [showthread.php?t=789506] but it did not resolve the issue. There is no issue with the SIM because it works nicely with my AT&T Samsung a607. There are no signal strength issues either.
Please help!
Can someone please provide some insight on my situation? I hope I haven't posted in the wrong forum; if so, mods may move it to the appropriate place.
Any advice on diagnosing the issue will be appreciated; I don't even know why the phone is acting the way it is. Many thanks!
Wait a moment, so your device isnt already SIM unlocked? Sounds to me like you need to go ahead and get an unlock code for it, then navigate to the \Windows folder and hit up the program called "simlock.exe" and input your unlock code, then try your ATT SIM again.
Thanks much for the reply. Other phones usually prompt for a SIM unlock code by themselves... why doesn't this one?
Running simlock.exe from Windows does give me the message "Network is locked, please input unlock code". Before I buy the code, I want to make sure that there's nothing physically wrong with the phone. It should give me at least *some* sign that my SIM is being recognized, but rejected due to network-locking, no?
Thanks again!
See thats the thing. With a foreign SIM card in the device, IF LOCKED, simlock.exe should run automatically on startup and ask for the code....so honestly I do not know if your device is messed up somehow, or if its just being wonky for the sake of being wonky. Perhaps you might want to flash a new Radio ROM and see if it then recognizes your SIM. BE SURE to NOT flash one with .51 in its name.
Thanks again. Can you point to a thread with detailed instructions for flashing a new radio ROM for my device? I found many threads while searching and I am confused. I don't want to choose the wrong instructions and brick this device; I haven't done anything of this sort before.
Look at the top of these forums for a stickie by Snarksneeze that will teach you everything you need to know.
Hi again... I don't have a spare 8GB MicroSD card lying around. Is there any way I can do this flashing over USB? I did read that there's a risk associated with flashing over USB (cable yanks, power loss, etc.) but I did flash the newest ROM without any issue, and hopefully I can do the same for the new Radio ROM.
The Radio version shown in the 'About Phone' section is 2.14.50.04, btw.
You can use your 16GB that came with the phone, or any other one for that matter. That requirement is more of a recomendation really. I have flashed with my stock 16GB many times. And yes, you can do it via USB aswell.
OK, so I have more information about the problem. I got the phone unlocked (I heartily recommend 'fastunlocker' on eBay) thinking that it would solve the issue... but it didn't. But, on a lark, I tried my friend's post-paid T-Mobile SIM in the HD2 and it worked! My AT&T pre-paid SIM does not... can this be a problem? The damn thing works nicely in other (unlocked) phones.
Is anyone else successfully using a AT&T GoPhone (prepaid) SIM on a TMOUS HTC HD2?
It may very well be the problem then. I have heard that some phones are incompatible with pre-paid SIMs.
God, that would suck donkeyballs. Can someone confirm that an unlocked TMOUS HD2 does not work with AT&T GoPhone prepaid SIMs?
had this same exact issue and realized that one of the pins in the sim card reader was stuck in the down position. I poked it with a small screwdriver and it popped back into place. works like a charm now.
Thanks for the reply. Are you sure this is the issue? As I mentioned in a previous post in this thread, my friend's T-Mobile SIM works nicely with the phone.
EDIT: Also, are you using it with an AT&T GoPhone SIM?
Bump... anyone?
Final bump: maybe I am SOL. :'(
Is anyone successfully using a TMOUS HD2 with an AT&T Prepaid (GoPhone) SIM?
Give it some time. Sometimes threads at XDA stay dormant for months and then suddenly BAM! a breakthrough happens.
I would say its your sim. How old is it?
I had the exact same problem. I bought a HD2 off cl and put my sim in and got the no sim message and exclamation point. I was using a sim from the voicesteam days but guess what it worked just fine in the Nexus one I had just gotten so I figured it had to be the phone. I finally used a friends sim and it worked fine. So I would turn the phone off in settings then slip his sim out with the battery still in and put my sim in and turn the phone back on. Guess what, it would work for about 10 min then it would suddenly go back to no sim message. So I went and got a new sim from T-Mobile and walla works like a charm. So try what I did and if you end up with the same problem try a new sim from AT&T. I don't know what is different about the HD2 but there something about the older sims that it doesn't like.
Hope that helps!
Hey... thanks for ther reply! My SIM is brand new (about two weeks old). I will however go to the AT&T store and get it replaced to see if it fixes the problem. Thanks again, I appreciate it.
Dear look my problem...
ashasaur said:
Wait a moment, so your device isnt already SIM unlocked? Sounds to me like you need to go ahead and get an unlock code for it, then navigate to the \Windows folder and hit up the program called "simlock.exe" and input your unlock code, then try your ATT SIM again.
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I have a HTC HD2 working excellent with my card. Some day i received message : card is missing ....like you.
But restarting 2-3 times all ok. In a week the same problem again here.
Now i cant make a call. The same card in another hd2 works good. Any other card in MINE phone is missing...
Please help me.
Many thanks
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