So I have this Tmobile wing for 2 weeks and it worked fine until today.
I turned on the phone and the network couldn't be found.
I went outside and still nothing and I am using OpenTouch. can someone help me figure this out?
Have you tried a soft reset or a power cycle? If that doesn't work, consider taking out the sim card and reinserting it.
I had the same problem yesterday. I pulled out my sim card and put it in another phone to see if it was my sim and sure enough the other phone could not find a network. so i put in a new sim and called t-mobile and works fine now
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I have a Qtek 9100 running the latest ROM and radio, etc on the Cingular network. The other day I get no signal, and reboot do not fix the problem. I take the sim card, and put it in a different phone. The other phone gets a signal, but says I can make emergency calls only. After about an hour on the phone with a Cingular rep I agree to drive to the store and get a replacement card. The replacement card fixed the problem. 4 days later, I am back to the same problem. The cingular rep is now blaming the phone after they can't figure out whats wrong. He is telling me the phone is "Zapping" the sim card. I find this hard to believe, but has anyone had this problem before? Has anyone ever tried to do an RMA with Qtek? Any help would be great, as i'm ready to put this 9100 on ebay and be done with it, unless an RMA with Qtek is worth it.
Happened to me last week with my 9100 (still running the original ROM). Got a new SIM and it's been running fine since.
i've had my 9100 rom on my 8125 for acout 2 weeks now without any major problems. the only problem I have is that it switches back and forth from gprs to edge a lot, but it doesn't bother me.
have you tried to reflash back to the cingular rom? it couldn't hurt.
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
aqueous said:
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
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Aqueous, very much the same problem here. I got my Qtek9100 yesterday and I am connecting to Cingular. When I switch on the phone it takes forever to latch to network. The
Y.
Y..
Y... keeps happening for ever and ever. But once, it latches it stays on to it firmly. If I put the sim in my old phone Nokia3230, it just connects to cingular with a snap as soon as the phone is switched on. When I tap on the " Y " region it shows "searching...". I also tried doing a manual/automatic network detection in settings. During the time the "Y. Y.. Y..." keeps going, the manual detection of networks doesnt show a single network in the list. I dont know what could the problem be, since the sim just works perfect in old phone.
By the way, what does
aqueous said:
When I ran *#*#364#*#* GSM utility, it would give me no data at all..
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do ? Can you let me know ?
Anup
Hi, Just bought my phone yesterday. After unpacking and going through the tutorial, i am not able to use any of the phone features on my HD2.
In the settings menu there is a switch to turn on the phone functions but that seems to freeze and after pressing nothing happened.
Everything else works except the phone features.
Can any one help.
make sure you have the right network provider selected (auto or your provider) maybe trying to connect to the wrong one or since you have not installed anything yet you might as well try a hard reset
Apologies if this comes across as a stupid question but have you put the SIM card in the right way? From memory, it goes in backwards with the clipped corner pointing out.
Sim card old
Thanks for all your help.
I went to ask my provider why my sim card wasn't working and why the phone was running slow and crashing.
The reason why it wouldn't recognize is because the sim card is about 6 years old and it needed updating. The HD2 didn't recognize the old sim card.
It works perfectly now and I am so happy i picked the right phone
Thanks for all your help
I woke up this morning and the signal was good and strong. Then at 10 am there was no signal on the phone. Tried to get a signal outside and no luck. I called T-mobile but they don't really know what is going on. I tried flashing another radio to see if it was the radio and still same problem. Hmmm what could be the problem I am in New York. Any one else experiencing a signal problem? Or if anyone had this problem before and fixed it. Any help is appreciated.
You aren't getting anything? No 3G, Edge or just regular?
Nothing no 3G no Edge nor phone works its stays on searching
hard reset doesn't work either?
Nope ^^ tried removing battery, hard reset, changing radios, and manually choosing carrier... I will try the sim card in another phone to see if its the phone
Call tech support back they told my brother they have had several of these calls but no one called them back after they told them to go change their sim card.
We tried the SIM card in another phone and same thing-no signal. So he went to T-mobile store and was issued a new SIM. Still no signal. In my brother's case it has to be an account problem so your best bet is to start there. Maybe try a SIM from another account, even one from ATT should work.
Got it working Thank you all for the advice. Apparently it was a sim card problem. I got a new sim card and I am up and running ^^
Hi, I recently bought a new Yotaphone2 (YD206) taking advantatge of the Singles' day discounts, but I am having some trouble connecting to the mobile network.
Since I did not have a nanosim available from the beggining, I started by updating its ROM (I used the last Russian one, while keeping the Chinese radio) and then I rooted it. So far so good.
The thing is, after my microsim was cut into a nanosim (the guy at the mobile phone store did it, using one of these "staplers"), I inserted it in the tray but it is not recognized on the phone. On the screen you can read "No sim card - emergency calls only".
At first I thought it was the radio, and I even flashed it again. I also went back to the original chinese rom, with no success. I think it's not a radio problem, since I can get some statistics in the *#*#4636#*#* menu, but I am not a 100% certain. Of course, I've already tried rebooting, setting the airplane mode on and off, removing and inserting the sim again, etc. Apart from that, wifi, bluetooth and everything else work as expected.
The sim card works, because using a microsim adapter I can fit it in my Nexus 4 and it gets signal. There are three options here: either the radio is not properly configured/flashed, the phone is faulty or the sim has been wrongly cut.
Could you help me troubleshoot the problem?
Solved!
Solved! It was the sim card, it was not properly cut. I used some sandpaper so sand one edge that was a bit rough. I didn't even have to reboot, the phone asked for my pin inmediately. I'm using the last EU rom with the chinese radio.
Yay! Happy!
I have the same issue now and my yotaphone 2 was bought in China... I've tried the sim cards from two companies, both didn't work. I doubt I received a defective product.
So I got the phone Friday and everything was working perfectly except for the texting coming so I called Verizon and had them the cdma_less feature. After that my text came flooding in. So I used the phone all day and later on I lost signal completely. So I shut my phone off and on multiple times and I would get LTE but no voice over LTE so I couldn't make phone calls and then my phone signal stopped again.
I called technical support and they did a bunch of resets on the network side and still couldn't get it working so they suggested that I get a new SIM card. I got a new SIM card and still didn't work so I called technical support again and they went through a bunch of things with me and finally they had me move it over to SIM card slot 2. They did get it going in SIM card slot 2 but I've also read people online having troubles with this when they had it in sim 2 and that most were using sim 1.
Has anyone else had this issue and what slot are you using? I'm worried that it's going to happen again. Which SIM card slot are you using and do you think the SIM card slot is an issue? I don’t understand why it would work for a whole day in slot 1. Thanks in advance.
umass021 said:
So I got the phone Friday and everything was working perfectly except for the texting coming so I called Verizon and had them the cdma_less feature. After that my text came flooding in. So I used the phone all day and later on I lost signal completely. So I shut my phone off and on multiple times and I would get LTE but no voice over LTE so I couldn't make phone calls and then my phone signal stopped again.
I called technical support and they did a bunch of resets on the network side and still couldn't get it working so they suggested that I get a new SIM card. I got a new SIM card and still didn't work so I called technical support again and they went through a bunch of things with me and finally they had me move it over to SIM card slot 2. They did get it going in SIM card slot 2 but I've also read people online having troubles with this when they had it in sim 2 and that most were using sim 1.
Has anyone else had this issue and what slot are you using? I'm worried that it's going to happen again. Which SIM card slot are you using and do you think the SIM card slot is an issue? I don’t understand why it would work for a whole day in slot 1. Thanks in advance.
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I have been having this same issue after updating to 9.0.10. I was on the phone with Verizon and OnePlus for 50 minutes. Still have not gotten the issue resolved.
If anyone has any insight, it would be greatly appreciated.
Have you switched Sim card slots? Ever since I went from 1 to 2 I haven't had one issue
I read somewhere that a factory reset fixes it
9.0.10 breaks Verizon connectivity. You might get some LTE, but no voice or messaging. Looks like people can fix it with a factory reset.
FYI: Same issue on the new beta.
chrisliphart said:
9.0.10 breaks Verizon connectivity. You might get some LTE, but no voice or messaging. Looks like people can fix it with a factory reset.
FYI: Same issue on the new beta.
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I tried everything except for a factory reset on 9.0.10. Decided to try the open beta. That resolved the issue for me.
Are you forcing the update by using a VPN or getting it OTA?