Related
Has any one got the above working ?
Whenever i run the setup program
C:\Windows\WindowsMobile\setup.exe
I get the message Windows Mobile Device Center Could not be installed because at leat one windows componebnt is missing
What do i do to fix this inorder to sync my phone with my pc ?
enclosed is a screen shot of device mgr
regards
mark
Strange, Mobile center is preinstalled on the Windows vista.
What version of vista are you using?
Have you tried to install activesync 4.5?
version of vista is BusinessN
I have not installed active sync 4.5 since microsoft are saying the the new product to use is Mobile device centre and active sync does not work
my phone is the Atom Exec
could try re-installing WMDC from the microsoft website http://www.microsoft.com/windowsmobile/devicecenter.mspx
Warning: This would require using the winows genuine advantage tool.
still does not work
Still dosn't even install?
Dissapointing. I was thinking how nice it was to be free of Activesync.
Has the Artmeins been connected to windows yet? did it attempt to recognise new device and install drivers?
On a side note it's nice that Microsoft put so much effort into improving their error messages. A windows component is missing eh? er which one!!!
PS. This may sound crazy, but have you attempted to connect the Artemis with it switched off. I allways had trouble connecting windows Mobile devices with them turned on, but never had same difficulties with the device in standby, I now do this automatically, so can't comment on if it happens still in Vista. The issue was that when on, often the device was not recognised.
I just got a new laptop running Vista and I am just having tremendous issue trying to sync my Sprint Mogul (HTC Titan) to Windows Mobile Device Center (WMDC --> ActiveSync replacement in Vista) and Outlook 2007.
Basically, when I connect my Mogul via USB (NO Bluetooth), the device shows that it is connected for syncing to the laptop. But WMDC shows "connecting..." all the time and just not syncing. The only way to do this is to reboot the laptop.
The same phone sync just find to a Windows XP machine. I have tried the following but to NO AVAIL:
- Disable "Enhanced network USB function" in the device (Start -> Settings -> Connection -> USB to PC
- Remove all background services in the laptop, like Anti Virus, Vista Sidebar, Spy Sweeper.
BTW, my Mogul is running WM6, no custom ROM or anything.
Does anyone have the same issue and can provide me with the solution? It seems Vista and WMDC just breaks everything.
what does sync center say?? I'd try going into WMDC and unchecking all the sync content and seeing if it will connect...chances are theres something that it's trying to sync and it won't....I've also ran into a problem recently where outlook must be open for it to sync properly...you can try that.
There are 2 WMDC applications:
WMDC (Start -> Programs): just say connecting
Sync Center (on Taskbar): when I double click, under "View Sync Partnership", it just say "Disconnected"
I always run Outlook 2007 before Sync, so I suspect something else in Vista causing it.
I have tried a fresh Vista install, and it sometimes work, sometimes doesn't.
What I found out is like this:
1) Start Vista and Outlook
2) Connect device to WMDC - WORK
3) Disconnect, but Outlook remain
4) Reconnect - DOESN'T WORK
lanwarrior said:
There are 2 WMDC applications:
WMDC (Start -> Programs): just say connecting
Sync Center (on Taskbar): when I double click, under "View Sync Partnership", it just say "Disconnected"
I always run Outlook 2007 before Sync, so I suspect something else in Vista causing it.
I have tried a fresh Vista install, and it sometimes work, sometimes doesn't.
What I found out is like this:
1) Start Vista and Outlook
2) Connect device to WMDC - WORK
3) Disconnect, but Outlook remain
4) Reconnect - DOESN'T WORK
Click to expand...
Click to collapse
I have Vista and Outlook 2007 and never had a problem with syncing. I just tried the 4 steps you outlined and it worked when I first connected my Mogul and also when I reconnected the Mogul. What version of WMDC are you running? I have 6.1.6965.
I usually don't run Outlook before doing a sync. I've never had a problem with this either way.
2 Things
I know you said that it shows something about being connected, but have you gone to My Computer and tried to access your device? This will help determine if its just not being recognized by the system properly, or if the sync software is hosed.
Additionally, try searching here or on ppcgeeks.com for the "update vista drivers". I didn't need them - but apparently some folks did. Depending on how long you've had Vista, and/or whether or not you've done M$ Windows updates, I'm thinking your driver could be hosed.
I too have Vista - and I can sync just fine as well as transfer files back & forth through My Computer. I also sync the same device up with an additional computer (how sweet is that? I wish iTunes would freakin' work like that one of these days!) that's on XP.
Would love to help more if need be. I'll be around Saturday if you want to PM and try going over your settings vs mine or something.
Sometimes I have to connect my mogul up to 6 times before it connects properly to my Vista laptop. I now always open device manager before connecting the mogul. It doesn't connect properly until the Microsoft Windows Mobile Remote Adapter driver installs correctly under Network Adapters AND the pocketpc driver installs correctly under portable devices. And it is very wierd because sometimes it works on the first try, and other times like I said b4 it can take up to 6 tries before it works right. I have looked up the error codes that it generates in the Event logs and there are a lot of people who are having the exact same issue, so I chalk it up to a Vista problem and hopefully it will get better after SP1 is released.
mem_reddog said:
Sometimes I have to connect my mogul up to 6 times before it connects properly to my Vista laptop. I now always open device manager before connecting the mogul. It doesn't connect properly until the Microsoft Windows Mobile Remote Adapter driver installs correctly under Network Adapters AND the pocketpc driver installs correctly under portable devices. And it is very wierd because sometimes it works on the first try, and other times like I said b4 it can take up to 6 tries before it works right. I have looked up the error codes that it generates in the Event logs and there are a lot of people who are having the exact same issue, so I chalk it up to a Vista problem and hopefully it will get better after SP1 is released.
Click to expand...
Click to collapse
How did you get this MS Windows Mobile Remote Adapter and Driver? Windows Update or manual download link?
I don't know how to set my ppc-6800 (same as Mogul) to sync my contacts and e-mails with outlook 2007. When i connect it to my PC, it appears in my computer and i can browse in and transfer files in both ways. But still no contacts or e-mail sync...i would like to get help.
skny said:
I know you said that it shows something about being connected, but have you gone to My Computer and tried to access your device? This will help determine if its just not being recognized by the system properly, or if the sync software is hosed.
Additionally, try searching here or on ppcgeeks.com for the "update vista drivers". I didn't need them - but apparently some folks did. Depending on how long you've had Vista, and/or whether or not you've done M$ Windows updates, I'm thinking your driver could be hosed.
I too have Vista - and I can sync just fine as well as transfer files back & forth through My Computer. I also sync the same device up with an additional computer (how sweet is that? I wish iTunes would freakin' work like that one of these days!) that's on XP.
Would love to help more if need be. I'll be around Saturday if you want to PM and try going over your settings vs mine or something.
Click to expand...
Click to collapse
I agree with the problem being a driver issue, mine searches for updates every week. I've had a vista machine since october last year and havent had any problems at all with syncing(usb or BT) or changing roms. As a suggestion when a first got my 6800 in July and switched to the 2.17 rom i had to upgrade to a newer version of WMDC, check your version and the most up to date one on HTC's website. Hope that helps.
Hi all,
I am bringing this thread back because now I have another issue with Mogul syncing to Vista with Outlook 2007. This is actually for my friend but the issue is simply puzzling and I hope anyone have insight on this.
My friend have another laptop and a Mogul and when he connect the device to the laptop via USB, Vista Mobility Device Center (MDC) only recognize it as a MEDIA PLAYER, not as a PDA.
I tried the following:
- Disable/Enable USB Advanced Network functionality (System -> Settings -> Connections)
- Hard reset the Mogul
- Connect the devices and run Windows Update (to check if there is a driver issue)
When I connect that same Mogul to a Windows XP, it sync just fine.
What do you guys think?
Guys,
Just a quick update on the issue whereby I cannot sync the Mogul to Vista: the driver updates did the trick! After installing the driver update, syncing works just fine! I wonder why M$ didn't include this update under Windows Update.
Thanks for the help all!
lanwarrior said:
Guys,
Just a quick update on the issue whereby I cannot sync the Mogul to Vista: the driver updates did the trick! After installing the driver update, syncing works just fine! I wonder why M$ didn't include this update under Windows Update.
Thanks for the help all!
Click to expand...
Click to collapse
Please, where did you get the driver updates. Was it a driver on the phone, or for vista.
I am having similar probs, except it appears to sync, but deletes all contacts (inclunding sim!) from my touch dual.
It's shown in the thread above. The driver is available in PPCGeeks. I forgot which thread there, though.
Solution
lanwarrior said:
I just got a new laptop running Vista and I am just having tremendous issue trying to sync my Sprint Mogul (HTC Titan) to Windows Mobile Device Center (WMDC --> ActiveSync replacement in Vista) and Outlook 2007.
Basically, when I connect my Mogul via USB (NO Bluetooth), the device shows that it is connected for syncing to the laptop. But WMDC shows "connecting..." all the time and just not syncing. The only way to do this is to reboot the laptop.
The same phone sync just find to a Windows XP machine. I have tried the following but to NO AVAIL:
- Disable "Enhanced network USB function" in the device (Start -> Settings -> Connection -> USB to PC
- Remove all background services in the laptop, like Anti Virus, Vista Sidebar, Spy Sweeper.
BTW, my Mogul is running WM6, no custom ROM or anything.
Does anyone have the same issue and can provide me with the solution? It seems Vista and WMDC just breaks everything.
Click to expand...
Click to collapse
I found this by accident.
Click on Start > Settings > Connections > USB to PC and *uncheck* "enable Advanced Network Functionality."
Problem solved.
dclong said:
I found this by accident.
Click on Start > Settings > Connections > USB to PC and *uncheck* "enable Advanced Network Functionality."
Problem solved.
Click to expand...
Click to collapse
YUp, I tried that before, but it doesn't work. I have to update the driver to WMDC 6.1.
BTW, to everyone: driver is available here --> http://www.microsoft.com/downloads/...f1-e46a-4a5f-a791-09f07aaa1914&displaylang=en
lanwarrior said:
YUp, I tried that before, but it doesn't work. I have to update the driver to WMDC 6.1.
BTW, to everyone: driver is available here --> http://www.microsoft.com/downloads/...f1-e46a-4a5f-a791-09f07aaa1914&displaylang=en
Click to expand...
Click to collapse
I'm sorry -- was not aware of that. I have automatic updates set up so this question of driver update/renewal never came up for me.
Does this update work for anyone?
My Mogul is hanging on my laptops side...it say "Connecting to Unidentified Device".
And then it just stays there for ever....
Booya said:
Does this update work for anyone?
My Mogul is hanging on my laptops side...it say "Connecting to Unidentified Device".
And then it just stays there for ever....
Click to expand...
Click to collapse
The only way I could get around it is to disconnect my device, remove the device from WMDC - and - remove the PC connection in ActiveSync on the device and start ALL over again.
Also, I found that when you have a lot of data (like I do) to start syncing only piecemeal, i.e. do the first sync with the defaul settings first, then add folders, then add emails, etc.
IMHO - WMDC is so inadequate.
Oh well, tried all of these and still no joy
This works for me on my Sprint Mogul a/k/a HTC PPC-6800
timbouk said:
Oh well, tried all of these and still no joy
Click to expand...
Click to collapse
Disable the Windows Mobile DNS cache. This requires a registry
modification. Windows Mobile does not include a registry editor, but
free third-party editors are available (such as one from www.phm.lu).
Change the value of:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\InternetSettings\
DnsCacheEnable to 0
If DnsCacheEnable does not exist, create it as a DWORD value.
A soft reset is necessary for the change to take effect.
==============
After that I'm out of ideas ...
Hi
Im having a problem with activesync on windows xp. My HTC touch HD will sync with vista at work, but just will not sync on my home pc.
Ive read various threads and some say there is a problem with service pack 3 and activesync 4.5 so I installed activesync 4.2 and 4.1 but I get the same, the computer either reboots when I attach the phone or just will not find the phone. The pc does make a sound as if the phone is attached but activesync doesn’t find the phone.
I noticed in device manager that there is windows mobile device #2 with a yellow exclamation mark and the problem is windows cant load the driver, Ive tried rollback driver, uninstall the item but still no luck.
Im running NRG’s rom but it cant be the rom at fault as the phone syncs with vista.
I will try and take off service pack 3 and see how I get on but if you have any advice it would be welcome.
Thanks
Zeb
No, it's not that.
I have ActiveSync 4.5 on Windows XP SP3 here and my two HTC phones connect and sync with no problem. I have even loaded new ROMs on them from here.
Same thing on my other computer with Windows Vista and Windows 7 with WMDC. No problem connecting with my two phones on any ROM.
Try to clean your USB device list, I had to do this on some computers when a USB device is not correctly detected.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB
Delete all keys starting by Vid
I have discovered that Active Sync can't usefully sync with more than 1 or 2 pcs - I too use XP and AS4.2 at home (on a laptop) to sync contacts/diary/tasks - and I hook up to my Vista work PC JUST for power (no syncing whatsoever).
I recently tried to Sync my contacts over to a new laptop, and couldn't do it - I had to copy the Outlook.pst files over and then remove the AS profiles on the phone - very irritating.
Have you tried disabling "faster data synchronization" under settings->connections->USB to PC?
I had the same problem once and removing the tick resolved it...
(Remember to disconnect and reconnect the device after changing this setting.)
Thanks guys for your advice on this.
I formatted my pc and installed windows xp again. I installed my firewall etc and surprise surprise activesync worked perfectly.
I installed service pack 3 and low and behold activesync would not play ball.
So Ive taken off service pack 3. Is there anything critical in service pack with regard to updates?
Thanks Bill Gates for testing your updates.
Working here with SP3 and no 3rd party firewall.
Any 3rd party firewall will block the activesync communication as it's done through IP.
The computer uses 169.254.2.2 and the PDA uses 169.254.2.1
Configure your firewall to allow that traffic
Hello everyone ...
I buy a HTC HD from a guy who wanted to sell,
I have a problem with cell phone when I connect the USB device already, when I connect the cable the computer recognizes the device but not the color Cync,
I had the same device but I stole it, and the software that remained still like the software is no good reason
Processes that I do:
1) Connect the cable device
2) choose option Activesync
That is, until here he lets me go, sergeant of the data transfer occurs with X (2 arrows with X)
I tried to enter the main menu, then I went to G Wireless LAN, and data transfer, but the problem is that data transfer is on the OFF mode and allows me to change it to ON
I have your help people! You are the only ones who understand,
Man, i really do not understand what you are saying.
If you want someone to help you,we need to understand the problem.
Please be more.... clear.
I understand that you have some problem with active sync.
It would be great to know what operating system you are using.
By the way how did you manage to steal your own device?
Hi ZinGale,
I am also unsure of what exactly the problem is you are facing , but I understand that you have a synchronisation issue and I would like to help you as best as I can.
Please note: ActiveSync is only compatible with Windows XP or earlier. If you run Windows Vista or Windows 7, download Windows Mobile Device Center.
I am going to assume that you are running Windows XP or earlier as you mentioned you use ActiveSync and not Windows Mobile Device Center.
Here is the link for ActiveSync 4.5 (only compatible with Windows XP or earlier editions).
(1) Uninstall ActiveSync and reinstall it on your PC.
(2) Via your phone, check the USB to PC settings. In USB to PC settings, untick the 'Enable faster data transfer' box if ActiveSync does not recognise your device, save changes.
(3) If you are still having problems, check out one of these online troubleshooting guides:
- Microsoft’s ActiveSync troubleshooting guide
- Chris De Herrera’s ActiveSync troubleshooting guide
If you still have the same problem, then please post back here and try to explain your situation again as best you can.
Good luck.
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
windows mobile device centre does the same as activesync. it is the new name for activesync used on win 7.
i use the starter edition also on my netbook and cannot get mobile devicecentre installed for some weird reason. probably a problem on my netbook
started using ms myphone for the things i used mobiledevice centre for.
There must be way to connect the phone to a Windows 7 starter netbook.
I plan on doing a hard reset and want to preserve all my bookmarks, and also want to flash a ROM , I'm sure ill need to sync my phone to a computer for that?
The phone keeps telling me to install activesync on my pc even though I have to use wmdc.
When I reinstall wmdc on the netbook I keep getting an error and it won't install properly.
It says device manager not installed, or something like that .
It's a bloody mystery!
for flashing a rom you do not need activesync or mobile device centre. I flash my phone from my laptop without. just put the phone in bootloader and you can flash a rom as normal using the custom ruu. alternatively you can flash from memory card.
think ms myphone can backup that also but you have to check to make sure.
on my sig there is a flashing guide, in it there is a download for win 7 windows mobile device center run it and you should be good to go
this has been discussed so often, if you had taken the time to search there would be no need for that thread!
It so easy, just use windows update to download the driver and windows mobile center and that's it. If it doesn't work you are doing it wrong because it works for everybody else that way!
pabloh999 said:
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
Click to expand...
Click to collapse
Leave ytour phone, as the problem appears to be with the netbook. make sure your netbook is not connected to the internet, then disable all the security and see if WMDC recognises your phone.
Thanks for the respones, ill try those tips when I get a chance later in the day.
Apologies for starting a new thread if its been discussed many times before.
Right, i think ive tried everything.
Hard reset my hd2
Uninstalled wmdc
Did every windows update available
re-installed wmdc with webroot antivirus turned off and internet access turned off.
And it still wont recognise the hd2
When its installing the driver on my netbook for the hd2 it keeps getting an error - it says "unidentified device : device unplugged" even though it is plugged in and screen is on.
The phone will connect to my netbook for the disk drive option and the internet sharing option, so i dont think its a problem with the hd2 usb connection
Its a real mystery, anyone out there able to crack this one?
have you tried this?
settings, menu, all settings, connections, USB to PC, uncheck "enable faster data sync", click done.
when I did that, my HD2 finally connected to PC after DAYS of trying!
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Hi pabloh999,
I potentially have a fix for you. I experienced the same errors as you tried all you have and eventually found a fix - by accident!
Set to airplane mode on & then off. After this my connections & syncs were fine.
Let us know how you go.
pabloh999 said:
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Click to expand...
Click to collapse
Tried that and - nothing!
Its just not recognising my phone, its saying "device unplugged"
I even turned off the charging function when plugged into a pc, just in case that was draining too much juice from the usb port.
No problem solvers out there??
I am thinking now it could be a problem with the usb ports on my netbook.
On one of my million attempts i got a windows error message saying that i should use a high speed usb port, and it gave me a list of "high speed" usb ports on my computer.
I dont know how to use this information because it doesnt physically show which of my 3 usb ports is the "high speed one(s)"
I thought the three of them are the same?
I tried updating the usb drivers to no avail
Fu**ing pissin me off!
Sync with Win 7
Same problem here, Tried everything on the web and on XDA and still cant sync.
Is this a Microsoft Problem, Oh by the way dont agree with d3l1
Ican still sync with my old XP laptop, but my new Win 7 is crap... (Both are Asus machines)
Any pointers would be welome. Ta.