Database Users

Support Section (Mods look here please!)

Okay, before everyone starts flaming...I know that there are probably hundreds of thread in the Dream General section suggesting a support section or a "Support thread" but they have been incredibly unsuccessful and members are constantly reporting and starting new threads on their problems in Dream Android Development and in General. Isn't the whole point of GENERAL suppose to be GENERAL? And not a support area?
This is why I'm proposing that we create an entire new area for people to get help and for people to post their problems and give solutions. If you take a look at the amount of locked threads in development and the amount of threads in Dream General pertaining to the numerous amount of problems that people are having, you will understand. I understand that there is in fact a brick thread inside Dream Development, but people don't care. They just post it in random places and mods have to constantly remind people to post in the right place and to SEARCH! With this proposal, I believe that if a support section is created, people will be more likely to search in THERE because it's a special place set aside for just that, SUPPORT.
Mods please take this into consideration and don't lock this thread. How many of you think that we should have a support section and not clutter Dream General and Dream Development with hundreds of two post threads talking about bricks and eventually them getting locked or moved to the trash within seconds.
Thanks for reading this. Comment in the posts below
Thanks to Milestone for a list of good reasons why we should have a support section! thanks milestone!
milestone.it said:
i feel that a support section would be useful for many simple reasons
1) it would aid in the moderation task - most people can read the word "support" and realize to post in there. if they can't then don't get a g1!
2) it would allow for a few people who are interested in helping out other newbie users to correct their problems without everyone having to read them if they don't want to.
3) there can be a place to move wrongly posted requests to.
4) everyone knows where to post them to in the first place!
that was my £0.02p
Click to expand...
Click to collapse

Everyone here with a few exceptions i'm sure are using a rooted phone. If you noticed, each thread that contains a ROM will also provide support for that ROM. Most of the problems are specific to each rom. So there would need to be a support thread for each ROM released in a seperate forum section, which already exists in the developer section. Also, each rom released is pretty much a beta and will always remain a beta because there is no standards to which these roms are created and no "end point" to the development, its always on going. And unique bugs and problems will always occure with each Rom. So it is a continual part of development to post, read about and repair those bugs and problems to make each Rom better. I don't think a support section needs to be created. I just think people need to be less lazy and use the search tools. Even bricked phones are being bricked by a specific rom...or SPL or what have u and again should fall under development since most bricked phones was because of a bad SPL or bug in a ROM . And if it is not specific to anything that has been created or released here...Tmobile DOES have their own support forums =)

Good point, but we're not T-Mobile and T-Mobile doesn't JUST carry the G1 now do they?

alritewhadeva said:
Good point, but we're not T-Mobile and T-Mobile doesn't JUST carry the G1 now do they?
Click to expand...
Click to collapse
You've a good point as well =). ...Yah, T-mobile mentioned something about them carrying the ION soon....so I guess "T-Mobile" can be replaced with "Your phone's manufacturer and/or carrier" hehehe
Did XDA not create forums for the Magic and the Ion and the Sapphire? Most of this development is geared towards the G1 for the most part...which pretty much is T-Mobile....Now if they just made a Forum for "ANDROID DEVELOPMENT" that encomposses all the android phones...that may work out better. But the support would still end up in the specific rom forums... I dunno...to many roms and too many phones and too many carriers lol getting had to keep up

alritewhadeva said:
Good point, but we're not T-Mobile and T-Mobile doesn't JUST carry the G1 now do they?
Click to expand...
Click to collapse
No, and T-Mobile won't be able to support the myriad of problems that come with rooted phones and custom ROMs anyway.
The sad fact (and why this idea has never really taken off) is that no matter what you do; stickies/wikis/locked threads/temp bans etc... there is always going to be a host of fng's that don't know any better and will continue to post out of context and out of laziness.
Hell, there's a couple people that straight up know better and will still post in the wrong section because "nobody's gonna be able to help me in the Dream forum, so I'm posting here anyway."
It would seem you can't change human nature, so you're forced to moderate. Or so I've decided.

i feel that a support section would be useful for many simple reasons
1) it would aid in the moderation task - most people can read the word "support" and realise to post in there. if they can't then don't get a g1!
2) it would allow for a few people who are interested in helping out other newbie users to correct their problems without everyone having to read them if they don't want to.
3) there can be a place to move wrongly posted requests to.
4) everyone knows where to post them to in the first place!
that was my £0.02p

tep065 said:
You've a good point as well =). ...Yah, T-mobile mentioned something about them carrying the ION soon....so I guess "T-Mobile" can be replaced with "Your phone's manufacturer and/or carrier" hehehe
Did XDA not create forums for the Magic and the Ion and the Sapphire? Most of this development is geared towards the G1 for the most part...which pretty much is T-Mobile....Now if they just made a Forum for "ANDROID DEVELOPMENT" that encomposses all the android phones...that may work out better. But the support would still end up in the specific rom forums... I dunno...to many roms and too many phones and too many carriers lol getting had to keep up
Click to expand...
Click to collapse
Yeah there's a forum for the Magic/Sapphire but the ION has not really been officially launched, but when it does I'm sure XDA will create another forum for it. I still think a support section would be a good idea. Most other forums have something like that, however this one does not. Just my opinion
milestone.it said:
i feel that a support section would be useful for many simple reasons
1) it would aid in the moderation task - most people can read the word "support" and realise to post in there. if they can't then don't get a g1!
2) it would allow for a few people who are interested in helping out other newbie users to correct their problems without everyone having to read them if they don't want to.
3) there can be a place to move wrongly posted requests to.
4) everyone knows where to post them to in the first place!
that was my £0.02p
Click to expand...
Click to collapse
Good list. Updated OP

So, I've been thinking about this a bit more... and drinking bombay/tonic and shots of patron, so take it with a grain of salt...hehe
Anyway, I actually think it could be useful at this point. Seeing all the troubleshooting threads in this forum, it could be useful to seperate truly general things with support related things.
The way I see it, at this moment:
Dream (26 Viewing)
Dream android development (237 Viewing)
Dream accessories (2 Viewing)
Dream themes and wallpapers (25 Viewing)
Dream applications and games (23 Viewing)
Obviously, development gets all the attention.
That's the main reason so many people go straight there to get a question answered.
However; a support thread probably wouldn't see any less visitors than the other 4 threads and certainly more than the accessories thread. I dare say, accessories could be merged with general and be replaced with support.
It wouldn't hurt to have a handful of stickies of current support issues and an entire thread dedicated to it. Maybe having a thread that floated to the top in development called support that tried to redirect people to a support forum might work well.
Anyway, just a thought. Back to the tequila...
milestone.it said:
i feel that a support section would be useful for many simple reasons
1) it would aid in the moderation task - most people can read the word "support" and realise to post in there. if they can't then don't get a g1!
2) it would allow for a few people who are interested in helping out other newbie users to correct their problems without everyone having to read them if they don't want to.
3) there can be a place to move wrongly posted requests to.
4) everyone knows where to post them to in the first place!
that was my £0.02p
Click to expand...
Click to collapse

Agreed =] I'm thankful for everyone commenting in this thread and keeping it alive. Come on guys, don't PRETEND you DON'T want a suppport section. Aren't all of you tired of the cluttered threads and the people telling you to sift through 300 page threads for answers? With this support section, finding an answer should be a breeze. I'm proposing we have sepeerate threads in the section for different ROMs and to post known problems and known solutions in the OPs. Let your opinions be heard! Going to go ahead and bump this up there. Come on! Comment! and vote in the poll

a sticky for all sprint hero roms

This is prob more directed at the moderators, could a sticky be created to list all the roms that are available for the sprint hero?
I am not sure what all roms exist, I have come across the following (in no particular order)
DamageControl
SushiRom
FreshRom
Ic3Rom
Aloysius
PureRom
If others could add to this list that would be awesome. I just think a sticky at the top of the forum would be awesome for people just starting out with trying to flash a non stock rom so that they can see what is all available instead of trying to hunt down all the different roms.

There currently is a page for all the ROMS for the HERO....is at the top of this forum The link is right here....http://forum.xda-developers.com/showthread.php?t=674833

There is a link to a wiki in one of the stickies at the top of the forum. It lists all the roms based on category (1.5, 2.1, developer, etc). It is somewhat up to date, but usually a little behind.

......
There is one.
"[REF] ALL ROMS | ROOTING | FAQ's | STICKIES | POSTING RULES - Read before posting"
It's the second sticky. ;/

Dude, there is already a sticky with this and it has almost every ROM posted here in it. it is also maintained by the ROM creators as well. Read please...

there already is a sticky, its one of the like three that we have.

Hahahahaha

hi i'm here to beat a dead horse.

here is the link
http://forum.xda-developers.com/showpost.php?p=6372744&postcount=2

It WOULD be nice to see a page that lists all of the roms and their respective features.
It'd save a lot of time browsing through the different roms to find the right one.

MoseIlla said:
It WOULD be nice to see a page that lists all of the roms and their respective features.
It'd save a lot of time browsing through the different roms to find the right one.
Click to expand...
Click to collapse
It doesn't take that tlong to read the first post from each rom in the wiki. Remember "Reading is FUNdamental."

see wiki in my sig.
also working on putting together a centralized website of all we have to offer here for the CDMA Hero.

you also forgot Darchdroid
congratulations on your **** thread btw

and mine... but oh well

HEy, I didn't see anyone say this, so I just wanted to point out that there is already a sticky like this.

Thread moved to General.

dsMA said:
This is prob more directed at the moderators, could a sticky be created to list all the roms that are available for the sprint hero?
I am not sure what all roms exist, I have come across the following (in no particular order)
DamageControl
SushiRom
FreshRom
Ic3Rom
Aloysius
PureRom
If others could add to this list that would be awesome. I just think a sticky at the top of the forum would be awesome for people just starting out with trying to flash a non stock rom so that they can see what is all available instead of trying to hunt down all the different roms.
Click to expand...
Click to collapse
MoseIlla said:
It WOULD be nice to see a page that lists all of the roms and their respective features.
It'd save a lot of time browsing through the different roms to find the right one.
Click to expand...
Click to collapse
If YOU want it, then MAKE IT YOURSELF! You are as much a part of this community as anyone else is. When you're done, show it to a mod or two and maybe they'll sticky it.

Hey I haven't seen this mentioned yet, but there's already a sticky for the ROMs and stuff. Second one down. Ahem.

Ok OK peeps, everyones poked enough fun at the OP, which want really necessary
Thread closed.

This Forum section

Ok so we know how people are going to be very excited about all this jazz working and alll that, but i noticed quite a few threads of crap already how about we keep this section looking good and not post rubbish threads such as these
http://forum.xda-developers.com/showthread.php?t=735692
http://forum.xda-developers.com/showthread.php?t=735787
http://forum.xda-developers.com/showthread.php?t=735751
http://forum.xda-developers.com/showthread.php?t=735735
I no its new and exciting but surely we can try and keep this looking good and make it easy to find answers, 99% of th questions that have been asked have already been answered here somewhere all you have to do is look in the main sticky and you will get you're answer, cmon lets not get all crazy on here now.

crap thread

The build works perfectly, but, the wind noise and the echo on the phones that call me are driving me mad.
I've flashed my rom plenty of times>
energy
elegancia
miri v17
Currently using miris, radio 2.10.50.26, and a class 4 card. Still, everybody complains about the noise and echo. Does anybody has any suggestions for trying to fix this? I've replicated darkstone's setup but can't get rid of this two issues. When those two issues are fixed, android will be a full time replacement for winmo.

Seriously I give up on you lot

I'm getting robot voice, GSOD, Boot cycling, segfaults, broken htc sense
my setup is...
O wait ya, WRONG PLACE FOR THIS KINDA CRAP THAT SHOULD BE LOOKED UP INSTEAD OF POSTED
I agree with you. For topics that already have somewhere to get the information, mods should post a quick link, say search, give 'em a light slap on the wrists the first time, and lock the thread.

Well, the best way, would be to make another subforum, because, obviously, this entire Android forum is going to be HUGE! Soon it will be full of differents ROMs, FAQs, Random questions, and people's own threads about their experiences.
So I agree, if we don't do anything soon, this forum is going to end up in a huge mess.
Either some admins are appointed, to cleanup and simply REMOVE all the spam threads, or else there's a need for even more sub forums, one to ROM releases, one for questions and answers, and one for general discussion etc etc.
THats just my opinion.

Stoferr said:
Well, the best way, would be to make another subforum, because, obviously, this entire Android forum is going to be HUGE! Soon it will be full of differents ROMs, FAQs, Random questions, and people's own threads about their experiences.
So I agree, if we don't do anything soon, this forum is going to end up in a huge mess.
Either some admins are appointed, to cleanup and simply REMOVE all the spam threads, or else there's a need for even more sub forums, one to ROM releases, one for questions and answers, and one for general discussion etc etc.
THats just my opinion.
Click to expand...
Click to collapse
For now, it would probably be best to just have mods clean it up better, maybe a dedicated mod or two. With only 2 cooks right now for HD2 android, and only 2-3 cooks with light Winmo+android roms, kinda don't need their own forum as of yet.
Really, it just needs to be cleaned up. And personally I think there are too few threads per page, but that's just me. I'm the kinda person who doesn't check page 2.

i have a feeling velayo's post is intentional

[POLL] New sub-forums

Dear Community members,
Should we have 2 separate sub-fora for Android development and Themes and Apps:
-Sense
-AOSP
I think it will make our live easier, but it's just an idea. I included a poll so please, do MASSIVELY express yourself! I did vote Yes, of course!
Regards
forelli

Can't say it would be a bad idea, might split people though and some forums don't like that.
Sent from my ADR6300 using......you get the idea.

any organisation is good organisation

I voted no. Why? Because there are so much common things for both builds in those forums.
Android dev: leaks, radios, guides, kernels, general mods (like recent usb host). It should be a general place to find all the custom ROMs.
Themes: I agree that themes are usually for CM or Sense only, but there are also common things like bootanimations, splashes, etc.

I agree with both sides of the case here, however a well titled ROM Thread
e.g
[ROM][SENSE][etc][etc]............
or
[ROM][AOSP][etc][etc]............
Would do just fine. So I voted no.

I opened this thread because it proved difficult to find a CM7 theme or kernel! You have to go through I don't know how many pages before you find something for CM7.
f.
Sent from Kashyyk using the Sith Force

As it has already been said, a well titled thread should help more than the infinite splitting of the forums. You'll just have to use the search button. What's next? Froyo and Gingerbread subforums? Once i get to a computer I'll vote 'no'.
Sent from my Desire HD using XDA App

I don't know about AOSP or SENSE forums, but I think it would be a good idea to gather all guides (rooting, flashing, s-off etc.) to the same place. That way they would be easier to find than now as they are scattered all over the forum. This would also reduce the numbers of new threads started by people asking questions that have already been answered several times.
Sent from my Leedroid powered pocketsized supercomputer using XDA App

Hawks556 said:
I don't know about AOSP or SENSE forums, but I think it would be a good idea to gather all guides (rooting, flashing, s-off etc.) to the same place. That way they would be easier to find than now as they are scattered all over the forum. This would also reduce the numbers of new threads started by people asking questions that have already been answered several times.
Sent from my Leedroid powered pocketsized supercomputer using XDA App
Click to expand...
Click to collapse
The sticky roll-up thread in Android Developement maybe?!? They are there, but unfortunately you can have those guides in big red letters on top of every page and there will sill be someone, who thinks it's easier to ask than to read. It has to be the human nature . Actually proposing this, means that you too have never looked at the sticky roll-ups in the forums! Shame on you!

andyharney said:
I agree with both sides of the case here, however a well titled ROM Thread
e.g
[ROM][SENSE][etc][etc]............
or
[ROM][AOSP][etc][etc]............
Would do just fine. So I voted no.
Click to expand...
Click to collapse
I think this will be the best if we just tag them, so the common things will be in one place and the different ones Wilkinson be much more easy to find.
Sent from my Desire HD using XDA App

tkolev said:
The sticky roll-up thread in Android Developement maybe?!? They are there, but unfortunately you can have those guides in big red letters on top of every page and there will sill be someone, who thinks it's easier to ask than to read. It has to be the human nature . Actually proposing this, means that you too have never looked at the sticky roll-ups in the forums! Shame on you!
Click to expand...
Click to collapse
Yes I've read the stickies, but there isn't listed even nearly all the most commonly needed guides like the getting back to stock guide, improving battery life guide and radio s-off guide just to name a few. Also it would be good to have the known solutions/reasons to common bugs/problems listed somewhere. These threads can ofcourse be found on the forum as it is but if no one posts to the threads (because they are solved) they will fall back to the last pages of the threads list and thus become harder to come across.

And yes I know that the common DHD issues can be found in the general section sticky, but also that one isn't fully comprehensive. Just to give an example the CWM booting while charging issue can't be found there even though the issue has been there since we got CWM on our phones, hasn't it?

Do not post links to synergy or other closed testing nighties!!!

I have gotten multiple requests from a few devs in the past week, including myn to delete links to their mirrors posted by users. Today, I had to delete a full thread about these. Stop posting links to said nighties. Devs will release the rom when it is ready to be called "beta". The reason they have not opened a new thread about this is because some people perceive the threads like this as "feelers" or with the sole purpose to draw donations, which is by no means the intention of the devs.
This is a final warning about this.

Right on man the devs work there ass off and are always working on something new and fixing problems sucks when people on here jack there links and post them all over here and then take credit for it Happy you did something about it.

It is crap that people feel the need to do things like that. Personally, I don't mess with "nightlies" unless it says AOSP. Stoked about Myn's next release though.

I agree 100%. Glad to see swift action from the XDA Admins / Mods.
Question - Should all links of the new ROMs be off limits, including changelogs and such? For instance, I noticed a link in the Warm 2.2 thread for the changelog for Myn's Synergy ROM.

jdogg836 said:
I agree 100%. Glad to see swift action from the XDA Admins / Mods.
Question - Should all links of the new ROMs be off limits, including changelogs and such? For instance, I noticed a link in the Warm 2.2 thread for the changelog for Myn's Synergy ROM.
Click to expand...
Click to collapse
Changelogs for this rom can also be found in infectedrom as well afaik. If the link to the changelog has any way to link back to a mirror or a link to obtain the rom, then I would say it should be off limits. Please link me to the post in question if you can (myn's 2.2 thread is only a gazillion pages long and I don't have all eternity to look for it )

ehh, I think the issues is people don't understand that these rom's are for the experienced user. The Synergy is not released publicly yet because their is a risk some idiot will bork, brick, ruin their phone. also if you want it so badly go to the irc channel that's your best bet for getting the latest and most proper version some user's could think they're fixing something and share it on the forum and next thing you know 20+ dead device's
/end input and rant.

Sinistertensai said:
ehh, I think the issues is people don't understand that these rom's are for the experienced user. The Synergy is not released publicly yet because their is a risk some idiot will bork, brick, ruin their phone. also if you want it so badly go to the irc channel that's your best bet for getting the latest and most proper version some user's could think they're fixing something and share it on the forum and next thing you know 20+ dead device's
/end input and rant.
Click to expand...
Click to collapse
great point man.

Although I agree with their general intentions, some developers have not been acknowledging or giving access to the nightly builds even for those who have donated. It's been almost a week since I donated to a developer and have yet to even get an acknowledgement, let alone access to any nighties, and I've seen posts from others who are in the same situation. I know donating does not automatically grant access to the nighties, but I think the developers should also be more forthcoming to those who donated to them.

antiphon said:
Although I agree with their general intentions, some developers have not been acknowledging or giving access to the nightly builds even for those who have donated. It's been almost a week since I donated to a developer and have yet to even get an acknowledgement, let alone access to any nighties, and I've seen posts from others who are in the same situation. I know donating does not automatically grant access to the nighties, but I think the developers should also be more forthcoming to those who donated to them.
Click to expand...
Click to collapse
My point exactly. You don't donate to a dev and get automatic access to nighties. You donate because you feel like giving someone something for their hard work and should expect nothing in return. If the dev so happens to grant access in lieu of donations so be it, all the better for you. However, if a dev did post something along the lines of "donators will receive access to nightly builds and early releases", then that is where we would have to step in, as that is considered selling "money for a good or service". Sorry but if you donated, you donated and that is the end of it.

is it ok if i give someone who i know has access to like the myn links, the V links?? cuz right now myns links are broken, but V's arent....... if not, i will stop.... just plz dont ban me
and congrats on your 10,000th post egzthunder!!!!
i made it right, http://forum.xda-developers.com/showpost.php?p=14567216&postcount=42026, so please, dont ban me egzthunder, i was only trying to help

JGW310 said:
is it ok if i give someone who i know has access to like the myn links, the V links?? cuz right now myns links are broken, but V's arent....... if not, i will stop.... just plz dont ban me
and congrats on your 10,000th post egzthunder!!!!
i made it right, http://forum.xda-developers.com/showpost.php?p=14567216&postcount=42026, so please, dont ban me egzthunder, i was only trying to help
Click to expand...
Click to collapse
Thanks and thanks

Im posting this here, because dont know were to put this.
I think we need more moderator here in the EVO 4G Forum area, because every single Development thread, you can only see people *****ing about the same thing that is already posted, PEOPLE here Don't READ even when your are installing something in your phone that can Break it. ( If you go to a Leak ROM thread, it is clear that you cannot install thoose type of ROMs, and people always are asking that they are having issues installing the ROM, LOL)
If you go to General you can see like 10 thread of the Same Thing, In the Evo 3d Area you can see like 8 topics of Release date, 4 of Root, etc, etc.
My opinion is that we need more moderators in the Forum, The XDA community everyday is becoming bigger, so you need to take that in mind.

rockypr said:
Im posting this here, because dont know were to put this.
I think we need more moderator here in the EVO 4G Forum area, because every single Development thread, you can only see people *****ing about the same thing that is already posted, PEOPLE here Don't READ even when your are installing something in your phone that can Break it. ( If you go to a Leak ROM thread, it is clear that you cannot install thoose type of ROMs, and people always are asking that they are having issues installing the ROM, LOL)
If you go to General you can see like 10 thread of the Same Thing, In the Evo 3d Area you can see like 8 topics of Release date, 4 of Root, etc, etc.
My opinion is that we need more moderators in the Forum, The XDA community everyday is becoming bigger, so you need to take that in mind.
Click to expand...
Click to collapse
Agreed. I volunteer
Sent from my PC36100 using XDA App

rockypr said:
Im posting this here, because dont know were to put this.
I think we need more moderator here in the EVO 4G Forum area, because every single Development thread, you can only see people *****ing about the same thing that is already posted, PEOPLE here Don't READ even when your are installing something in your phone that can Break it. ( If you go to a Leak ROM thread, it is clear that you cannot install thoose type of ROMs, and people always are asking that they are having issues installing the ROM, LOL)
If you go to General you can see like 10 thread of the Same Thing, In the Evo 3d Area you can see like 8 topics of Release date, 4 of Root, etc, etc.
My opinion is that we need more moderators in the Forum, The XDA community everyday is becoming bigger, so you need to take that in mind.
Click to expand...
Click to collapse
There are 3 moderators assigned here, plus I am always around as well as other Senior Mods. This place has become somewhat chaotic as of lately, but we will control it to the best of our abilities.

Google is your best friend. That's all I gotta say. *Hint*

Ya alot of flame wars going on. Sad people were stealin links and posting the devs hard work and claming it theres. Glad the ADMIN stopped it.

If you've made it a rule to close threads involving the posting of links to nightlies at least somewhere on the site there could be link to the rom!

There is a link posted. Goto the Incredible section and get it there.

rockypr said:
Im posting this here, because dont know were to put this.
I think we need more moderator here in the EVO 4G Forum area, because every single Development thread, you can only see people *****ing about the same thing that is already posted, PEOPLE here Don't READ even when your are installing something in your phone that can Break it. ( If you go to a Leak ROM thread, it is clear that you cannot install thoose type of ROMs, and people always are asking that they are having issues installing the ROM, LOL)
If you go to General you can see like 10 thread of the Same Thing, In the Evo 3d Area you can see like 8 topics of Release date, 4 of Root, etc, etc.
My opinion is that we need more moderators in the Forum, The XDA community everyday is becoming bigger, so you need to take that in mind.
Click to expand...
Click to collapse
If you see anything that you feel is against the rules, or shouldn't be posted then please PM me or one of the other assigned Forum Mods for the Evo.
We can't read every individiual thread and do rely on members help. Remember this is your forum, so please help us keep it as clean as we can!
The 3 mods currently looking after this forum are:
josefcrist
toastcfh
And myself. You can PM me directly from the link in my sig.

rolfd said:
If you see anything that you feel is against the rules, or shouldn't be posted then please PM me or one of the other assigned Forum Mods for the Evo.
Click to expand...
Click to collapse
THIS. rolfd has been more than helpful each and every time I have sent a private message.
Thanks!