Related
I would just like to draw people's attention to the completely abyssmal customer service offered by this company.
My Orange SPV M3100 has developed the screen alignment problem identified elsewhere.
This company's only response was to tell me to ring HTC.
HTC said it was an Orange phone and not their problem, orange said they weren't the seller - fair enough.
www.buymobilephones.net have not responded to any other emails or a recorded delivery letter.
I am now in dispute with them legally.
Gordon Moore
Out of interest what serial do you have?
"Damn the man. Save the Empire!"
Seriously though, fight as much as possible. I would too if I were in your shoes.
I have used SENA cases for various devices. They are of good quality and functional. I emailed them regarding a case for the Kaiser. Below their reply. So if more of us are interested, they may decide to make one. Email them to [email protected]
**************************************
"HTC TyTN II (Kaiser) Magnetic"
I am sorry we do not have a case for this device created. As I understand it no US carrier plans to release this device so sales projections for a custom cases is extremely low, management is currently reviewing the data that would support creating a case for this device, if customer demand supports a custom designed case then they will go forward with manufacturing a case at this time inquiries are at or below 4 per week, if you belong to a forum of users who want to do a write in campaign that may push the designs into progress. We continually evaluate customer requests, if we make it in the future. I will notify you, if/when we make a case for it.
If we can be of further assistance please let us know as we strive for customer satisfaction.
Your business is very important to us and we would like to do our best to meet or exceed your
expectations. Be assured that we value you as a customer and want you to know that our company
will continually strive to manufacture only the finest quality products.
The best compliment Sena Cases can receive is for our customers to refer our products to family
friends or others in the PDA Smart Phone community.
If you have any future questions, please feel free to contact me by e-mail or any customer support
staff member by calling 866-271-73362 ext 1
Sincerely,
Rhonda
[email protected]
Watch out if you get a magnetic case. I've heard the sliding sensor is magnet-based and using certain magnetic cases might trigger the Kaiser to think it has been slid open. This of course would wake it up and potentially affect battery life as well as unintentional phone actions.
I can't confirm this, but I read this somewhere, from a poster who was using a case with a magnetic closure.
I read about the magnetic case issue as well.
I read it depends where the magnets are located, so this something a goo manufacturer should take into account.
You might inform senacases that AT&T will be releasing this phone as the "Tilt" in the US very soon, and when they do, there will be a flood of customers. Point them to this site for research, there's even photos!
E-Mail sent!
RemE said:
You might inform senacases that AT&T will be releasing this phone as the "Tilt" in the US very soon, and when they do, there will be a flood of customers. Point them to this site for research, there's even photos!
Click to expand...
Click to collapse
Done last week, and gotten the following reply on Friday 28th:
Thank you for the update, our designer had told me that HTC TYTN and HTC TOUCH were not going to be released in the US, I will forward your e-mail for review. I appreciate your feedback.
I sent the email already. I hope they listen to us quickly...
I just sent an email. I have purchased several Sena cases for various gadgets. I bought my Tilt on Friday (10/5 ... release date) before noon. Of three AT&T corporate stores in my area (Frisco, TX), only one had any and they only had three. I went in to buy two and they only had one left. Looking forward to getting a nice case to protect this beauty of a phone. I'm handling it with kid gloves. I'm sure it won't be long and I'll be tossing it my pocket where my trusty 8125 has been for the past 18 months.
kahibbi said:
Of three AT&T corporate stores in my area (Frisco, TX), only one had any and they only had three.
Click to expand...
Click to collapse
I'm in Frisco too
I went over to a corporate store in Lewisville last Thursday to get my Tilt.
I also sent an email to Sena. I have their cases on my x50v and iPod... hopefully they get something out soon for the Tilt.
Use the Palm Treo 750 case from AT&T stores. It fits the Tilt like a glove and has the swivel belt clip.
Store called ...
PlatinumGTI said:
I'm in Frisco too
I went over to a corporate store in Lewisville last Thursday to get my Tilt.
I also sent an email to Sena. I have their cases on my x50v and iPod... hopefully they get something out soon for the Tilt.
Click to expand...
Click to collapse
The Frisco store got another shopment today. I was planning on buying two phones and only got one. It's a really long story, but the cute little blonde douche-bag let the second one get away while I had told here I wanted two the second I walked through the door. She didn't immediately bring two out so the other one was sold by another sales clerk while I was there. Do NOT talk to the cute blond at the store ... she's EVIL!
Anyway, I talked to the manager and he offered to hold one for me when the next shipment came in. I got a call today, so I'll go get my wife's phone tomorrow.
I also sent an email to Sena and this was the reply I received:
"Thank you for the information. We will definitely release a case for it. Currently, it is still on the design process. I can notify you as soon as it released."
Horizontal Sena Case
I have a horizontal Sena case that I had for my (dare I say it..) Treo. Fits perfectly and works well with my Kaiser. No problem with the magnetic closure waking up the device. Only issue is the belt clip - it's one of those that just hook over your belt and works fine as long as you're not bending, stooping, etc., which can dislodge it. Lost a phone that way once!
I sent an email to Zagg asking them whether there would be an invisible shield available for the TP any time soon and it got this email:
=====================
Thank you for contacting ZAGG, home of the invisibleSHIELD! My name is Stephen and I appreciate the opportunity to assist you.
Thank you for your recent email regarding an invisibleSHIELD for the HTC Touch Pro. We currently do not have an invisibleSHIELD created for this device but have been looking for an opportunity to do so as we consider this a ‘hot gadget!’
We are willing to create an invisibleSHIELD for your HTC Touch Pro absolutely free of charge. We are willing to waive the customer order fee ($9.95), the installation fee ($10.00) and the cost for the invisibleSHIELD itself – a value of $24.95! All we ask is for you to mail in your device to our office so we can take proper measurements and ensure that the invisibleSHIELD we create meets our high design standards. Mailing in your device will be your only cost for this order.
We do require that you send in your device using a traceable method and we suggest UPS Ground as the cheapest option. We also require that your shipment is fully insured.
Our shipping address is:
ZAGG Inc.
3855 S. 500 W. Suite B
Salt Lake City, UT 84115
Please be sure to include your name, mailing address, contact phone number and valid email address so we can communicate with you during this process and create an order for you in our system. We also ask that you please have your device to us by September 23, 2008 which is 2 weeks from today, in order to take advantage of this special opportunity.
When your invisibleSHIELD is complete we will ship your device back via UPS Ground, traceable and insured, free of charge to you.
Please let us know if you have any further questions or concerns.
Thank you for choosing the invisibleSHIELD. We appreciate your business
=====================
Unfortunately i cannot miss my TP, since it's a company phone, but if there is anyone else interested i'd be glad, because i'm really looking forward buying an Invisible shield to protect my precious TP.
So anyone who can miss their TP => apply now! When asking permission if i could post this email here in the forum, he also mentioned that the more inquiries they got the more likely they would introduce it. So mail them!
I got the same response and it's great but I'm not shipping my TP from the Netherlands to the USA since it would take ages for me to get it back and cost more than wait and purchase an Invisible shield for my TP when it becomes available.
bozotheclown said:
I got the same response and it's great but I'm not shipping my TP from the Netherlands to the USA since it would take ages for me to get it back and cost more than wait and purchase an Invisible shield for my TP when it becomes available.
Click to expand...
Click to collapse
Amen, and I know they are a trustworthy company but I don't trust the shipping services to get it back to me lol.
Must say you guys are lucky they even replied
I also popped them a mail a few days ago about a full body suit for the TP and they didn't come back to me at all.
I think I will also pass sending the phone to the US though... Might be better if somebody a bit closer takes that up with them.
Why don't they buy one anyway? Or request a sample device from HTC to build the shield on? shouldn't be that hard for them...
Do hope to find something like their full body protection in the near future. not so very happy with the default 'protection-tube' from HTC
greetz
DicE
Well if they still have the offer next month when they release the HTC Touch Pro here in the US for the Sprint network, I'll consider sending my unit in. I'm trying to hold out and get the Touch Pro, however the Diamond is awefully inviting (since it's available today).
seems to be a standard reply...
Hi,
(@WDawn)
I got the same answer back as you, when i wrote them last week...
Unfortunate I'm here in europe... and shipping would cost ca 3times more then the "Shield" himself
And missing it for more then one (business-)week...
@DicEvsTytnII
Did you got a confirmation-email back, that they got your email?
@channeman
So i think that you will get the same offer, when you contact them (nicely).
I, do not only I believe, would be totally grateful if you would do this.
Would you?
Do you got your HTC Touch Pro already?
Keoma
@keoma
yeah, eventually I made another request on the website to get a TP full body shield and now they did reply. With the standard msg though. "send us your TP and we'll make one for you free of charge blablabla..."
Not really an option for me either
hope somebody does it though. Really holding out on buying something else...
DicE
i recieved the same message. i sent a reply asking what is the turn around time.
i am in the US and i plan on sending my unit in overnight, that is if they can return it in a timely manner.
I will keep you posted.
Hi,
@DicEvsTytnII
As you can see, sometimes patience can be a big advantage
@chellie
This would be very nice from from
Thanks to keep us uptodate.
Keoma
I recieved the message :
"Thank you for contacting ZAGG, home of the invisibleSHIELD! My name is Stephen and I appreciate the opportunity to assist you.
Thank you for your recent email regarding an invisibleSHIELD for the Sprint HTC Touch Pro. We are currently awaiting for the release on October 19th, as we consider this a ‘hot gadget!’
We are willing to create an invisibleSHIELD for the Sprint HTC Touch Pro absolutely free of charge. We are willing to waive the customer order....bla bla bla
Still no Zagg invisibleSHIELD for the Pro.
I don't know about you guys in the rest of the world, but here in australia the stores have a dummy phone, which is actually the case (Housing) on the model on display, I'm sure that if the shield company contacts HTC they would be able to purchase one of these for a fee and then use it to make the shields...
Roman....
Don't even bother with Invisible Shield. I've used them before. They're anything but invisible, often not cut to the right size and shape, and have a horrible spongy feel, that is horrible for stylus use.
And even with their discounts, overpriced. only thing I like is their wet install method, very forgiving and plenty of time to do it. No need for the nekkid in the steamy bathroom poor man's clean room install method.
so they were planning to give you the shield for free, give you the insanely priced ($10!?) "install fee" for free and NOT pay for shipping back and forth?
hahahahahaha
Someone buy a dummy phone and send it to them lol and get your free invisibleSHIELD.
Screen shield included?
There was actually a screenshield in the box when I picked up my Touch Pro. It's pretty crappy (I've already creased it by sliding it in the case), but it could tide one over until the 3rd party shields are sorted out.
Agreed. Now I've finally got it, there's no way I'm letting it out of my sight, especially to send through the mail to some company I've never heard of just so they can take measurements for a screen protector. Don't they realise that if they asked HTC for measurements - or better still, just went out and bought their own device! - they'd be able to produce a cover in a matter of minutes?
I myself have this cover on mine, with the standard screen protector supplied in the retail box from HTC applied as well.
jincshop eBay Store - Hard plastic case
I'm sure they'll have more available, but you may just be able to get such a case from other online stores, too.
Well waits over guys cause zagg just got the screenprotector in stock
Use code scary40 to get 40% off your order at zagg. Today only I believe.
ucf713 said:
Use code scary40 to get 40% off your order at zagg. Today only I believe.
Click to expand...
Click to collapse
Awesome. Thanks!
Great Deal!
ucf713 said:
Use code scary40 to get 40% off your order at zagg. Today only I believe.
Click to expand...
Click to collapse
Who can beat 40% off! Just ordered one!
Thanks ucf713!
Found this link:
http://www.vendio.com/stores/Maynardbegly/item/motorola/motorola-xoom-android-tablet-1/lid=18090040
Thinking about buying but it just seems too good to be real. BTW, I called the number listed on the site and although the dude didn't speak English, he did seem pretty legit. What do you guys think?
Scam. iPad 2 @ $400.
Vendio.com is a host for DIY store fronts. Anyone can set up shop there.
Scam (or at least very unprofessional)
Tried them out two days ago, against my better judgment. No activity on my card since then, so I called the number on the site. They guy's English is horrid, and it honestly sounded like he was in a stair well or the bathroom each time I called. He promised emails that never came, and shipping that never happened.
Finally gave up and told them I needed a tracking number within an hour, 20 minutes later I recieved this:
Your order details was noted but the problem is mode of payment. You will place your order at , www*moneygram*com and below is our cashier payment information:
First Name: Jacqueline
Last Name: Turner
Address: 625 McGuffey Ave
City: Oxford
State: Ohio
Zip code: 45056
Country: United States
Once MoneyGram process the payment,kindly inform us so we can carry out shipment rites immediately and provide you Tracking Numbers.
Awaiting your prompt response.
Thank You,
Sales Department
GSM MARKET
Tel: (706) 406.4446
So I emailed him back canceling the order, called my bank and burned my card number - and ordered a refurbished one from www*tigerdirect*com/applications/SearchTools/item-details.asp?EdpNo=894423&sku=M152-2000%20RB for 50 bucks more.
I should have done that to start, I know...but the lure of saving a few bucks, eh? ;]
5 reports so far regarding Vendio: http://www.ripoffreport.com/directory/Vendio.aspx
More or less, buyer beware.
This scammer is part of another company
Mortificator said:
Tried them out two days ago, against my better judgment. No activity on my card since then, so I called the number on the site. They guy's English is horrid, and it honestly sounded like he was in a stair well or the bathroom each time I called. He promised emails that never came, and shipping that never happened.
Finally gave up and told them I needed a tracking number within an hour, 20 minutes later I recieved this:
Your order details was noted but the problem is mode of payment. You will place your order at , www*moneygram*com and below is our cashier payment information:
First Name: Jacqueline
Last Name: Turner
Address: 625 McGuffey Ave
City: Oxford
State: Ohio
Zip code: 45056
Country: United States
Once MoneyGram process the payment,kindly inform us so we can carry out shipment rites immediately and provide you Tracking Numbers.
Awaiting your prompt response.
Thank You,
Sales Department
GSM MARKET
Tel: (706) 406.4446
So I emailed him back canceling the order, called my bank and burned my card number - and ordered a refurbished one from www*tigerdirect*com/applications/SearchTools/item-details.asp?EdpNo=894423&sku=M152-2000%20RB for 50 bucks more.
I should have done that to start, I know...but the lure of saving a few bucks, eh? ;]
Click to expand...
Click to collapse
Do you happen to have an email address? This is the same guy that scammed me through another false company only my bank was not able to do anything for me.
I suggest contacting BBB? The website already looks awfully suspicious. I mean categories are brand names
Sent from my Nexus One using xda premium
I have sent them money for hp touchpads through sandemobile.com I finally got to talk to the "boss" who is russian or some **** and he says that they have a warehouse in oxford ohio, and pick up payments through their seperate payment company in portsmouth ohio. I have found numerouse websites from these guys, the guy that can barely speak englishs name is supposidly james ellie, BULL****!!, anyway I have talked to two different people and sent them my money and they still keep in communication so I am not sure, we shall see next week if my order arrives and its crap or I dont get a shipment. I would assume if they are scammers they would take the money and run and cut off communications or atleast not provide a number for you to call and talk to someone. apparently moneygram and westernunion are what businesses are using now from other forums as they are guarenteed payment without any fees. I will keep you guys posted but let me know if either of you guys come up with something, I have his email but do not want to give it out just yet to spook them and run off with my money. I am trying to keep communications open with numerous email accounts in case they are a scam I have a number to trace as well as a email with a IP address that I can use. So hang tight if you guys have sent money as well. Oh also zachary sheppard is a bs name as noone I talked to was named that but who knows what there names are.
I wonder what kind of shipping rite they use, they probably burn incense to tank- you for sending out your hard earned cash...
I wonder why people doesn't complaint to the police if they have a US address where they sent money too...
Mortificator said:
Tried them out two days ago, against my better judgment. No activity on my card since then, so I called the number on the site. They guy's English is horrid, and it honestly sounded like he was in a stair well or the bathroom each time I called. He promised emails that never came, and shipping that never happened.
Finally gave up and told them I needed a tracking number within an hour, 20 minutes later I recieved this:
Your order details was noted but the problem is mode of payment. You will place your order at , www*moneygram*com and below is our cashier payment information:
First Name: Jacqueline
Last Name: Turner
Address: 625 McGuffey Ave
City: Oxford
State: Ohio
Zip code: 45056
Country: United States
Once MoneyGram process the payment,kindly inform us so we can carry out shipment rites immediately and provide you Tracking Numbers.
Awaiting your prompt response.
Thank You,
Sales Department
GSM MARKET
Tel: (706) 406.4446
So I emailed him back canceling the order, called my bank and burned my card number - and ordered a refurbished one from www*tigerdirect*com/applications/SearchTools/item-details.asp?EdpNo=894423&sku=M152-2000%20RB for 50 bucks more.
I should have done that to start, I know...but the lure of saving a few bucks, eh? ;]
Click to expand...
Click to collapse
MoneyGram is like CASH so it is definitively a scam, not a bad system, they get your credit card info and once you are roasted enough they ask you to send money, they can even sell your card info for a few buck inside a carding forum yay!
the webpage itself looks iffy n amateurish...i wudnt go anywhr near it...
The tip off should have been when he/she said to make a payment to: JACQUELINE ETC!
The payment should be made to the business and not a person in general is my two cents. Sucks but make sure you call the banks and dispute those charges to the fullest or threaten to cancel your cards! (make sure you can pay those balances to back it up).
Any legit company wouldn't require your credit card info and then ask for payment through MoneyGram. I used to work for a company that sold MoneyGram services. Biggest scams in the world came through there. Never send money to ANYONE that you don't personally know using MoneyGram. You'll never see the money again.
Also, look at the shipping costs. I know for a fact that a package the size of a Xoom costs almost 5 times what they quoted for overnight service by UPS. I ship packages almost daily of similar weight and size, and they're often $75 a pop.
SCAM!!!!!!!!
So its official, its a scam. They took me for $700 and have not responded to any calls or emails but when I speak with them through other email accounts they respond instantaniously. THEY ARE A SCAM! STAY AWAY!!! they are called sandemobile.com gsm-market.com multitech.com and the names are james ellie, Jacqueline Turner, zachary sheppard. Their email is [email protected] which gives you james ellie directly who is the forign speaking prick. No shipment confirmation, no tracking number after 2 weeks, numerous excuses. These guys are good, they speak to you all day long before you place the order and swear up and down about anything that they are good. Then they take your money and ask for more to ship then nothing ever again. DO NOT BELIEVE ANYTHING FROM THEM!!!!!!!!
nethawk86 said:
So its official, its a scam. They took me for $700 and have not responded to any calls or emails but when I speak with them through other email accounts they respond instantaniously. THEY ARE A SCAM! STAY AWAY!!! they are called sandemobile.com gsm-market.com multitech.com and the names are james ellie, Jacqueline Turner, zachary sheppard. Their email is [email protected] which gives you james ellie directly who is the forign speaking prick. No shipment confirmation, no tracking number after 2 weeks, numerous excuses. These guys are good, they speak to you all day long before you place the order and swear up and down about anything that they are good. Then they take your money and ask for more to ship then nothing ever again. DO NOT BELIEVE ANYTHING FROM THEM!!!!!!!!
Click to expand...
Click to collapse
I'm so sorry you had to experience this. Good luck, I hope you can get some justice, though it doesn't look too good.
Luckily it appears as if the store has been closed down. Good luck to the OP to get his money back.
There seems to have been some confusion on warranty coverage in the USA of Z3 D6603's purchased from UK retailers such as Clove, Handtec, etc. Some have stated that the phones need to be shipped back to the UK for warranty assessment and repairs. According to an online chat I had with Sony Mobile USA support, the D6603 from the UK is indeed covered in the USA under warranty but the repairs would take longer to conduct due to sourcing the parts overseas.
Here is the complete transcript of the chat:
Customer Chat
Chat Transcript
Please wait while we find an agent to assist you...
You have now been connected to an agent.
Agent Alan: Hi, thanks for choosing Sony Xperia™ Chat Support. My name is Alan your Xperia™ Support Representative. Would you please provide me with your full name and email address?
Paul: edited
Agent Alan: Thank you. What is the model of your device and your service provider?
Paul: I just have a generic question. Is the Sony Manufacturer's Warranty of an Xperia Z3 D6603 that's imported into the USA honored in the USA?
Agent Alan: Thank you very much, so you'd like to know if you purchase the Xperia Z3 in UK, if this one will support the warranty in USA.
Agent Alan: Is that correct?
Agent Alan: Are you still there?
Agent Alan: I haven't received a response from you in a couple of minutes. Please let me know you are still connected or I will need to disconnect our chat in another minute.
Paul: Yes. That's correct. Sorry for the delay.
Agent Alan: I'll be glad to assist you.
Paul: Another way of asking is if the phone purchased in the UK is covered under warranty in the USA.
Agent Alan: The warranty will be valid in USA, however the phone will be considered an international phone. This means that if you need to send it for repair it will take longer than the estimated 14 business days.
Agent Alan: Have I answered all of your questions today or is there anything else I can help you with?
Paul: Thanks for the answer. How long then, on average, does warranty repair take in the USA on an international phone?
Agent Alan: There is not estimate time.
Paul: Why does it take longer?
Agent Alan: Because the internal parts are different and they need to order the parts overseas.
Paul: Understood. That answers my questions. Thank you.
Agent Alan: You are welcome.
Agent Alan: Thank you for choosing Sony Xperia™. I’m happy I could help. Have a great day! If you require more information, please visit our Support Forum at http://talk.sonymobile.com/community/support to get help from other users. If you'd like to take part in our free recycling program, visit http://www.sonymobile.com/recycle/.
Your session has ended. You may now close this window.
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I would assume this would apply to other unlocked "international" Sony phones purchased in the UK. We could also assume that if the D6603 was released in the USA, the repairs would take less time due to having parts nearby.
good to know. So i can walk into a sony store and get it repaired?
Thanks for sharing this information!