Hello,
Wondering if someone can help me, i have a very strange problem indeed!
I've just rest my device and when it came up with the Unlock screen to type in my unlock code (4 digits) I can press the buttons on the screen, and the code is typed in, but when I come to press any of the unlock buttons, they do the physical depress animation but it's as though they are not registering the click event.
This is on Mirri WM6.5 rom.
Any help would be appreciated, I also tried to use MyMobiler to use my mouse to try and do it, but as I last used it as Mass Storage, it won't connect as I can't get to set it as ActiveSync.
*Edit - Further update, if I dial 999, I can correctly press the cancel button, which means it's not that portion of the screen which is obscured, it's just the unlock, contacts, mail buttons that are failing to unlock the device. I receive no error messages when typing incorrect codes either.
Could it be possible a program has changed my password?
Thanks in advance folks.
D.
** HARD RESET DEVICE **
Too business critical to keep messing about, please leave comments if you have any ideas incase this happens in future.
I severely doubt your password has been changed. If you are unable to press unlock, it may be worthwhile performing a hard reset to see if this fixes your problem. Obviously backup contacts, emails etc beforehand as you should still be able to do this.
Hi,
I was unable to do anything with the device, so had to hard reset.
As the device was locked upon startup, the only thing i got was the enter device unlock code screen.
I know the changed password is a strange idea, but can't think of anything else unless my device is actually knackered... just finished hard reset now.
THEAnarch1st said:
Hi,
I was unable to do anything with the device, so had to hard reset.
As the device was locked upon startup, the only thing i got was the enter device unlock code screen.
I know the changed password is a strange idea, but can't think of anything else unless my device is actually knackered... just finished hard reset now.
Click to expand...
Click to collapse
Any joy after hard reset?
All seems to be working perfectly now, have lost a few days of txts since my last backup, but otherwise all up and running... very strange indeed!!
Thanks for checking back
whenever i change settings,plug the usb in to use actisync..my hd2 resets(soft) it reboots..and i have NO idea why!!!
has any1 ever had this problem before as well?
I have a similar problem. Mine resets randomly. often in my pocket so i pull it out and find i'm on the "enter PIN code" screen. a hard reset didn't help so I'm waiting on the next official ROM release (1.72). Would welcome any suggestions though
Mike
I have SPB Mobile Shell installed, and have never had any big issues until yday. For some reason it did not want to unlock when I entered the unlock code. I am absolutely sure I entered the right code, but it said it was wrong (I am not talking about the pin, but the code for locking the keypad). I tried to do a soft reset, but I am not even able to get to the pin-code screen login, as I have to unlock the device before this. In the beginning it said the password I entered was wrong, but now nothing even happens when I press the unlock button after entering the password.
Any ideas, or do I really have to do the hard reset??
If I am correct you have to slide to unlock and then enter your 4 digit number to access the phone.
I had this issue a few weeks ago and tried every method to unlock it. The symptoms that you are describing are exactly what I had. I know that I was entering the right number but the message that came up was 'wrong pincode'.
I contacted HTC and they couldn't help me and suggested that I do a hard reset. I reluctantly had to do this and it was reset to factory settings. JUST BACK UP YOUR STUFF. All my footprints were lost. Good luck !!
Yes, thats the exact same problem as I have. Guess hard reset is the only way out.. =/ I do have all the contacts backed up in Outlook, and as far as I know the memorycard will not be deleted, so all photos etc will hopefully not be lost. But anyway quite annoying.. =/
I dont see this specific question...
I have my lock screen set as a pin
On a daily basis, it says my pin in incorrect and does not let me get into my phone.
It is the correct pin and I make several attempts to do so, to the point where I am locked out for a certain period of time.
If I restart my phone, the same exact pin works.
Is there a reason this is happening or a way of preventing this from happening?
Wild shot... but have you tried with the phone on a flat surface just in case you are touching the edges as you enter it?
Also, why not use the fingerprint lock? So much easier and just as secure as numbers.
Look at the attached pic. This happens when I try to unlock the screen without using the fingerprint. Basically it asks for the pin, but the keypad does not appear. Does this happen to anyone else? If I'm the only unlucky one with this bug I may justify a factory reset because it's really annoying.