Unable to unlock device - Touch HD General

Hello,
Wondering if someone can help me, i have a very strange problem indeed!
I've just rest my device and when it came up with the Unlock screen to type in my unlock code (4 digits) I can press the buttons on the screen, and the code is typed in, but when I come to press any of the unlock buttons, they do the physical depress animation but it's as though they are not registering the click event.
This is on Mirri WM6.5 rom.
Any help would be appreciated, I also tried to use MyMobiler to use my mouse to try and do it, but as I last used it as Mass Storage, it won't connect as I can't get to set it as ActiveSync.
*Edit - Further update, if I dial 999, I can correctly press the cancel button, which means it's not that portion of the screen which is obscured, it's just the unlock, contacts, mail buttons that are failing to unlock the device. I receive no error messages when typing incorrect codes either.
Could it be possible a program has changed my password?
Thanks in advance folks.
D.
** HARD RESET DEVICE **
Too business critical to keep messing about, please leave comments if you have any ideas incase this happens in future.

I severely doubt your password has been changed. If you are unable to press unlock, it may be worthwhile performing a hard reset to see if this fixes your problem. Obviously backup contacts, emails etc beforehand as you should still be able to do this.

Hi,
I was unable to do anything with the device, so had to hard reset.
As the device was locked upon startup, the only thing i got was the enter device unlock code screen.
I know the changed password is a strange idea, but can't think of anything else unless my device is actually knackered... just finished hard reset now.

THEAnarch1st said:
Hi,
I was unable to do anything with the device, so had to hard reset.
As the device was locked upon startup, the only thing i got was the enter device unlock code screen.
I know the changed password is a strange idea, but can't think of anything else unless my device is actually knackered... just finished hard reset now.
Click to expand...
Click to collapse
Any joy after hard reset?

All seems to be working perfectly now, have lost a few days of txts since my last backup, but otherwise all up and running... very strange indeed!!
Thanks for checking back

Related

Screen unlock code screwed after using MrVGA

After coming back from real VGA, my x7500 does not want to accept my unlock code anymore. The one cached in Activesync does not work anymore either, becuase activesync now also asks for an unlock code again.
This effectively has shut me out of my X7500, and my only option now is a hard reset.
Has anyone else ever had this experience?
Wiz said:
After coming back from real VGA, my x7500 does not want to accept my unlock code anymore. The one cached in Activesync does not work anymore either, becuase activesync now also asks for an unlock code again.
This effectively has shut me out of my X7500, and my only option now is a hard reset.
Has anyone else ever had this experience?
Click to expand...
Click to collapse
I experienced a similar issue. I was working with the devie and had to soft reset a few times. The last tme I got locked out of my device. My password would no longer work and i was forced to hard reset. Needless to say, I don't have a password on my device now. Was a very annoying issue. Im running WM6 withthe x7500, not CID unlocked.
ltxda said:
I experienced a similar issue. I was working with the devie and had to soft reset a few times. The last tme I got locked out of my device. My password would no longer work and i was forced to hard reset. Needless to say, I don't have a password on my device now. Was a very annoying issue. Im running WM6 withthe x7500, not CID unlocked.
Click to expand...
Click to collapse
Well, of course I keep daily (Sprite) backups, so no real harm done. But it was a bit of a surprise nevertheless. It indicates that the database that keeps the unlockcodes apparently continuously is in an open state or else a soft reset would not have corrupted it.
Errr I now have definite proof that there's something wrong with either the WM6 upgrade specifically or with the Power shutdown routine in general.
I just performed a hard reset, did not bother to configure anything except for the power on password/pin. After the shutdown and reboot, the pin is corrupted and entry into the machine is prohibited.
What's more, when I cleared my password on a fully configured machine and performed that same shutdown, after the reboot my mail password was gone and even my TomTom activation was gone ....... somehow something gets seriously corrupted after a shutdown.
There is definitely something wrong here. Could someone try this on a factory default WM5 machine, or even on a freshly installed WM6 machine to see where this issue comes from?
Wiz said:
Errr I now have definite proof that there's something wrong with either the WM6 upgrade specifically or with the Power shutdown routine in general.
I just performed a hard reset, did not bother to configure anything except for the power on password/pin. After the shutdown and reboot, the pin is corrupted and entry into the machine is prohibited.
What's more, when I cleared my password on a fully configured machine and performed that same shutdown, after the reboot my mail password was gone and even my TomTom activation was gone ....... somehow something gets seriously corrupted after a shutdown.
There is definitely something wrong here. Could someone try this on a factory default WM5 machine, or even on a freshly installed WM6 machine to see where this issue comes from?
Click to expand...
Click to collapse
Do you experience the problem if true VGA is not used?

Lock issue

Hi all,
I've been reading on this wiki/forum for a few weeks and finally yesterday night I had some time to install Prophet VIII on my qtek 200. I installed all apps I had running before and it all worked well.
Now I remember reading something about the "Lock" setting, but didn't exactly remember what and couldn't find it back either. I set it to prompt for a simple pin (3412) and even set my hint to 3412 in case i'd forget. After fiddling around a bit too much, things got messy and had to reset the device. Guess what, I got the device lock prompt and it wouldn't accept my pin code.
It also didn't retain clock settings (went back to 31/08/2006 12:00AM) and some small settings i changed in the control panel either. What's causing this?
I reinstalled everything, now everything works again but I couldn't find anything about this device lock thing, so i didn't enable it for now. Doesn't this feature work in custom roms?
Thanks.
This feature doesn't work with WM6...period.....
Has nothing to do with the cooked versions, but is a glitch in the original microsoft programming.
I'm using PDAViet Mysterious 1.0 and have got the same problem on the Lock setting after a soft reset.
After entered the PIN code, nothing would happen if I click the "unlock" button. It neither unlocks the phone, nor displays a error PIN messagebox. Nothing!
Soft Reset doesn't help. Everytime it asked for the PIN code, and I cannot unlock it since the unlock button seems useless.
At last I had to do a hard reset to restore the system.
I found a unique combination when the lock seems to loose the password and wouldn't allow to access even after soft reset; however every thing seems to be working internally i.e. it receives calls; txt. But it does not synz with Outlook and unlocks.
This happens when I turn off the phone and plug it into the charger and then turn on the power.
Does anyone know any remote-registry tools that can allow to override the password.
Strange thing.. So if I went out and bought a brand new WM6 phone, the lock wouldn't work either?

***Need help ** *Device was locked - any idea how to open

My device has been working perfectly till suddenly & without any early notice the device has been locked with some kind of locking.
After reset the device goes into the locked status showed in the pictures, no option to do hard reset,
Tried all options, seems like one of the keys is defective and that’s why can’t perform hard reset.
The device is locked and the 90 minutes limit don’t go down, you can’t do anything.
However if there is a incoming call, you see it on the screen and you can answer the call.
Does anyone familiar with this lock screen ? how do i pass it & relase the device? please advise & help me ....
This is the password protection built into all versions of windows CE. (accesed form control panel/personal/security (or something like that, may vary with OS versions). It has options to lock the device after switching it off (going to sleep mode is considered switching off too), or after the device is not used for a given period of time. The whole point of this protection is to prevent unauthorized access to the device, so i think that without the password you're screwed
Did someone play with your phone before that happened? Maybe it was a "joke" by one of your friends? If you never set the password, anyone can enter the password settings applet and enable it. That's why it's always a good idea to set the password, even if you don't plan to use it -it is also required to enter security settings...
So, if you really want to HR, first of all make sure that one of the buttons is really defective - I just checked and you can't turn off the device by holding the power button when it's loched - this might be your problem. So try holding the comm manager and voice command buttons and press reset button on the side (keep the side buttons pressed until you get the "reset to factory defaults" question)
.
If that doesn't work, try checking if the device connects to activesync when it's locked. It shouldn't happen, since it would be a possible security hole, but knowing microsoft...
If it does you might try to flash its ROM (of course you would lose all your data).
And if it does not and one of the buttons really is defective you might have to disassemble the device in order to do a HR (by shorting the switches' contacts with some metal object), but i wouldn't do this if you don't have some experience with electronics, since you might damage the phone if it's not handled properly with case removed. It might be easier to go to a GSM repair shop and have the switch replaced.
itzik-g said:
My device has been working perfectly till suddenly & without any early notice the device has been locked with some kind of locking.
After reset the device goes into the locked status showed in the pictures, no option to do hard reset,
Tried all options, seems like one of the keys is defective and that’s why can’t perform hard reset.
The device is locked and the 90 minutes limit don’t go down, you can’t do anything.
However if there is a incoming call, you see it on the screen and you can answer the call.
Does anyone familiar with this lock screen ? how do i pass it & relase the device? please advise & help me ....
Click to expand...
Click to collapse
Forget all that password bs. Lock your device with this rogram. Unlock by pressing both soft keys at the same time.

Device lock

Since getting my Hermes (SPV M3100) I've had the same code for unlocking my phone. However, the other day my messaging program crashed, which it does sometimes, so I rebooted the phone and when I put my code in it said it was wrong.
I'd just reflash it, but to sync it needs to be unlocked. Ideally I want to keep all my messages and contacts, but if anyone knows how to reflash it then that'd be awesome too.
I'm currently using a pink phone which doesn't even have a vibrate function. It's a bit of a nightmare.
Can anyone help me? x
Does no one have any idea?
Is it an expensive paperweight?
You've probably lost all data that you didn't have backed up, but hopefull the phone isn't a write-off. Do a hard reset by holding both soft-keys while pressing reset, and if that doesnt work you can put it into boot-loader by holding 'ok' and 'power', and pressing reset.
Make sure you read up on hard-spl and flashing from sd first.

HD2 Keypad lock freeze, cant even boot!

I have SPB Mobile Shell installed, and have never had any big issues until yday. For some reason it did not want to unlock when I entered the unlock code. I am absolutely sure I entered the right code, but it said it was wrong (I am not talking about the pin, but the code for locking the keypad). I tried to do a soft reset, but I am not even able to get to the pin-code screen login, as I have to unlock the device before this. In the beginning it said the password I entered was wrong, but now nothing even happens when I press the unlock button after entering the password.
Any ideas, or do I really have to do the hard reset??
If I am correct you have to slide to unlock and then enter your 4 digit number to access the phone.
I had this issue a few weeks ago and tried every method to unlock it. The symptoms that you are describing are exactly what I had. I know that I was entering the right number but the message that came up was 'wrong pincode'.
I contacted HTC and they couldn't help me and suggested that I do a hard reset. I reluctantly had to do this and it was reset to factory settings. JUST BACK UP YOUR STUFF. All my footprints were lost. Good luck !!
Yes, thats the exact same problem as I have. Guess hard reset is the only way out.. =/ I do have all the contacts backed up in Outlook, and as far as I know the memorycard will not be deleted, so all photos etc will hopefully not be lost. But anyway quite annoying.. =/

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