Database Users

VPN using new T-mobile UK ROM - cant get it to work

I work in IT and often need to conect to customer sites to resolve issues.
Many of our custoemrs allow me to have VPN access in.
This works a dream from XP PRO.
However I thought I would try and access 2 customers via VPN over WIFI from my MDA PRO which I have just upgraded to the latest T-mobile UK ROM.
I created my 2 connections both use PPTP.
I then tried to connect one of them , holding the stylus over the connection I wanted and selecting connect.
Nothing seems to happen.
Rebooted
tried again the same.
Disabled WIFI and tried over the usb connection and activesysnc, nothing.
How do you know when you are connected.
I removed the password info and tried to connect again.
Exepecting to be prompted for password.
nothing appears on the screen.
no error messages, I would expect to see conenction failed, or a disconnect option once you connect.
Am I missing something.???

I dont think your missing a thing, ive tried it before and never got it working through any connection method. bag of pap as they say

VPN only seems to work over t-mobile 3g not wifi
I can conenct via 3g but not wifi
Seems to be a device limitation

Update
I understand from T Mobile UK this is a problem that their UK partners cannot fix so they have passed it onto T Mobile in Germany who will raise it with their suppliers.
There is no promise of a fix or any idea of timescale

This works fine for me:
1.Set up VPN Connection in connection settings for th server you wish to use
2. - most important - in the advanced tab relating to above under Exceptions you need to enter the IP address of the computer you are trying to connect to
3. Go to Terminal services in Programs and enter the IP address of the cf the computer yo wish to connect to - and press Connect
Hopefully that may work for you
johntheo

What am I missing? Where can you obtain the updated rom from? I cannot find it on the T-Mobile site.
Gareth

VPN driving me mad!

Over the last year I have tried many times to set up my Windows Mobile devices to connect over VPN and then use RDP to manage my clients' sites. To date I have never managed to get it to work. My config is as follows :-
Within Start \ Settings \Connections \ Advanced \ Select Networks
Programs that automatically connect to the Internet use MY ISP
Programs that automatically connect to a private network "My Work Network"
a VPN is configured under "My work network" and the device can connect to this and using vxutil I can ping the server I wish to RDP to - 172.17.3.3
Supposedly the important bit is to add the exception under "Work URL exceptions", I have added 172.17.3.3 in here.
Once the VPN is established if I enter 172.17.3.3 within IE or Terminal Services CLient the VPN connection is still dropped.
If I enter this IP address without connecting the VPN first then the device will not connect the VPN automatically.
If I enter a non qualified domain name such as ids-vs then the VPN is connected but the name is never resolved.
Can anyone shed any light on this, if I could use a local lmhosts file on the device as with XP then I may be able to work around the above. It appears to me though as though the exceptions list is never processed. I did a hard reset last night just in case, but this has made no difference.
I cannot believe that the above can be so complex.
I am using a HTC Tytn and using t-Mobile in the UK.
Any help greatly appreciated since it is driving me totally mad!

I would love to figure that out.
I was trying to connect to my pc at home like this and suffered from all the same symptoms your having. In the end I gave up, mainly 'cause someone told me that I needed another type of data plan to have vpn (at the time I had the $29.99USD plan) in other words it might be your plan, or something to do with the proxies or something, I hope someone would find out what you need to do in order to get this to work.

It's strange, looking around the web there are loads of people that struggle with the setup, but most seem happy once they are told to add the server name or IP address in the exceptions list.
I have ruled out the data plan since I can establish the VPN connection and can see it authenticate on the other end, as well as being able to ping the server on the work network from the phone.
I have just opened a support call with Microsoft as well, but I am not holding out much hope since I think they will point me at HTC. Assuming HTC ever responded they will just point me back at Microsoft!

Well it would be cool if they could help you, I tried everything myself and zilch. I could also establish a connection but as soon as I would try to access a file on my pc it would disconnect. I would try to help you out experimenting on my side again, but I changed my router to a cheap piece of $h.. and now I can't access my pc via vpn..... I really need to get a decent router
This may sound stupid, but I could swear someone told me something about the speed of the connection. If the connection speed is too low then DNS would fail, although that wouldn't explain why we are able to establish a connection, but not access anything else.

OK, I have made quite a bit of progress :-
1) I was using a cab file to configure T Mobile settings on the phone. This was somehow configuring the exceptions list to be ignored. Hard resetting the phone, installing this CAB the problem remained. Hard Resetting the phone and setting up GPRS manually - everything worked.
2) There is a fault with Windows CE 5 routing over VPN - the subnet information is ignored. Hence for example, if your GPRS provider give you a NAT 10.x.x.x ip address and your corporate network uses 10.x.x.x then you can never route to your corporate network.

And what cab file is that? do you know if it's on the extended roms for the t-mo roms? Glad to see your making progress, keep it up.

It was a Cab file for the Tmobile settings. It either came from these forums or over at modaco, can't remember which.

VPN
I was able to successfully use the Movian VPN to connect to my work using my XDA2.Worked fine for 2 years. Apologies, but I can't help with the settings and my work migrated to an M-notes server so I was able to connect without a VPN.

Not able to connect to office vpn

Hi Guys!
I am unable to connect to my office vpn using my Htc touch HD. (Windows mobile 6.1) I have been able to configure my VPN by giving IP, Username and Password but not able to connect.i Get the error VPN server problems. verify your username and password is correct. If problem continues restart the device.
I have checked all the information and it is correct..still the problem remains. Anything that i might be doing wrong ?
I have configured Vodafone connect services on my phone for gprs/edge. i have no modems configured to my work network? Should i configure it same as vodafone and then try? It doesnt even work even on wifi..
Please suggest what should i be doing?
My office has a cyberoam UTM installed..do i need to enter any additional settings in it even if it works great with my laptop.
P.S. I am able to connect thru my computer with same settings but not thru HD.

Remote desktop

I'm trying to figure out how to set up remote desktop... I'm using Kumars rom... not that that makes a difference i dont think. anyways. I'm running Windows 7 on my computer.
start ->
right click on "My Computer" ->
Properties ->
remote settings (top left hand)
remote tab ->
Allow remote assistance connections to this computer box is checked
allow connections from computers running any version of remote desktop (less secure) is checked ->
on to my phone...
i go to remote desktop mobile on it... I've read online that for the Computer dialog box i input my computers IP address... now, is that the IPV4 address that i get from the CMD box after typing IPCONFIG... or is it the address that i get when i browse over to the website www.whatismyipaddress.com ??
what do i put for my user name and password? is it my PC's password and user name? also... my ISP (internet service provider) is Verizon. i currently have their built in wireless modem up and running. i've seen the tutorial on youtube of how to set up remote desktop by going in to my router and port forwarding numbers... but thats also something i am having trouble with.... ive been cracking my head at this for over 3 hours. can someone please help

Nano3 said:
I'm trying to figure out how to set up remote desktop... I'm using Kumars rom... not that that makes a difference i dont think. anyways. I'm running Windows 7 on my computer.
start ->
right click on "My Computer" ->
Properties ->
remote settings (top left hand)
remote tab ->
Allow remote assistance connections to this computer box is checked
allow connections from computers running any version of remote desktop (less secure) is checked ->
on to my phone...
i go to remote desktop mobile on it... I've read online that for the Computer dialog box i input my computers IP address... now, is that the IPV4 address that i get from the CMD box after typing IPCONFIG... or is it the address that i get when i browse over to the website www.whatismyipaddress.com ??
what do i put for my user name and password? is it my PC's password and user name? also... my ISP (internet service provider) is Verizon. i currently have their built in wireless modem up and running. i've seen the tutorial on youtube of how to set up remote desktop by going in to my router and port forwarding numbers... but thats also something i am having trouble with.... ive been cracking my head at this for over 3 hours. can someone please help
Click to expand...
Click to collapse
For username and password, don't bother with them. You MUST have user logins setup on your PC for this to work. When you eventually do connect to your PC, you'll be presented with the login screen, so you can enter authentication information there instead. Yes, it's your login and password for your PC, but you don't need to worry about that to actually connect.
Without seeing your specific router setup, it's difficult to help with the next part. Go to start, run and type cmd. Type IPCONFIG - this will give you the IP address that your computer has. You need to allow all traffic on port 3389 to go to that IP address. There will be something about port forwarding in your router setup (which I have to assume you know how to access).
If you have trouble, google for the model number of your router and "port forwarding" and you're bound to find a how-to page.
Incidentally, that IP address is your "internal" IP address - the one that your router assigns to your PC so you can communicate with it. When you go to whatismyipaddress it tells you the IP address of your router. You need to connect to that from outside, and the port forwarding says "someone's connecting to me on port 3389 via my external IP address. I've got port forwarding set up to allow traffic on that port to go to an internal IP address." (You may not hear it say that )

this is the screen on my ip router set up

Looks fine. So did you try logging in?

These instructions won't work if you have more than one device in your house using that router and each device will get its own IP from the router, so when a request comes in from the outside network, it won't know which IP to send the request to.
**UNLESS** you're doing it over WIFI from your phone, which would already put you on the inside network so you don't need to worry about that.
Tell us, are you trying to connect using 3G, or are you trying to connect using your in-house WiFi using the router?

zdrux said:
These instructions won't work if you have more than one device in your house using that router and each device will get its own IP from the router, so when a request comes in from the outside network, it won't know which IP to send the request to.
Click to expand...
Click to collapse
Good point - I didn't pick up on the fact that the port forwarding is not asking for an end IP address.
As zdrux says, if you're connecting your HD2 to your wireless network then you can connect to your PC directly, using the internal IP address, as mentioned in the post above.

Nope not working... im getting really irritated. i dont understand why it isnt working. do i need to be connected through my own wifi? or should i disable it?

You don't need to connect via your own wifi, as long as your router is doing it's job properly. It's easier to connect via wifi though, as you can rule out the router completely and at least get it working.
A few questions...
Do you have to log onto windows with a username and password?
Do you have windows firewall on?
What version of Windows 7 is it?

Nano3 said:
Nope not working... im getting really irritated. i dont understand why it isnt working. do i need to be connected through my own wifi? or should i disable it?
Click to expand...
Click to collapse
Nobody will help if you can't answer our questions.
- Are you connecting through 3G, or through you WiFi at home? Where do you get your connection on your phone?! This is important.
- Turn off windows fire-wall completely until you solve this so you know its not getting in the way.
- Go to Control Panel > System and Security > System ..and click on "Remote Settings" in the left pane, once a new window opens up, make sure you check the box where it says "Allow assistance from other computers" and also a little lower where it says "Allow other versions of windows to connect to this computer".
- Go to your router and look for an option where you can set a computer as the DMZ, put in the IP of your computer in that box if you have one of those boxes as an option. This is the IP you see when you type "ipconfig" on your computer.
- Go to www.canyouseeme.org to test if your Remote Desktop port is open. Once you get to that webpage, type in port number 3389 and click "Check", this will confirm if it's an issue with your computer or your phone.
- Like the other person said, if this doesn't work, try connecting your computer without a router. Just get the cable running from the modem straight into your network card, unless you have one of those router/modem all-in-one things.

If you are connecting over the home wifi, then you shouldn't need to go near port forwarding, or indeed your router at all.
the target ip is the PC address you get from cmd - ipconfig (192.168.....) and as johnc said, you can leave user and pass blank and log in directly.
If you are wanting to connect over your phones data, then the target ip is found either by visiting whatismyip or in the router, look for the wan ip address. (Example 82.27.19.187)
and in that case you set up in your router a port forward from external port 3389 to internal address (your pc address from ipconfig) on port 3389.

Hello Everyone,
Not to hijack the thread but, I am having problems using remote desktop also. Maybe you can help.
Host Computer: Notebook
OS: Win xp pro
Connectivity: T-Mobile USA PCM/CIA card gprs/edge/3G
User name has Admin Privileges
In Security Center, Firewall. I made exceptions for Remote Desktop and Remote Assistance.
When I goto www.canyouseeme.org on the notebook on the t-mobile wireless card, Error: I could not see your service on on port 3389 Reason: Connection refused
Client: HD2
Connectivity: T-Mobile USA 3G
On the HD2 I put:
Computer: IP address of the host computer
User name: Name of Admin Privileged User
Password: Password that corresponds to the user name
When I goto www.canyouseeme.org on the HD2, Error: I could not see your service on on port 3389 Reason: Connection refused
1) On the host computer, Must all users be logged off and the computer at the login screen or can I be logged in on an Admin User?
2) If users must be logged off, I can go to Task Manager and disconnect user that will be used to login with remote desktop?
3) T-Mobile USA Blocking ports 3389?
If I log out of the user, I go to the login screen but the wireles connection is terminated.
My Goal:
I have a notebook in my work vehicle on the T-mobile air card (Wireless ) and while I am in a building working, I would like to connect to the notebook in the vehicle with my HD2 instead of walking back and forth or having to carry my notebook with me.
If you need more information, I will do my best to give exact details.
Thank you,
Monnie

You left out a step on the PC.
On the Remote screen setup on the PC you have to add the Login IDs that will be allowed to login remotely.

Hello Everyone,
I called T-mobile usa, spoke with their PDA/Smartphone Tech Support, They could not give me an answer that A) They are blocking ports 3389 or B) They are not blocking ports 3389.
The tech continued to asked me over and over again " did that application come on the phone or you installed it" I told him repeatedly " Remote desktop come loaded on the factory T-mobile ROM"
He then said, they are working with their network dept and directly with HTC
Just a heads up
Thank you,
Monnie

tms02 said:
You left out a step on the PC.
On the Remote screen setup on the PC you have to add the Login IDs that will be allowed to login remotely.
Click to expand...
Click to collapse
You have to connect first before you can even think of logging in. We still didn't get to that part.

MonnieRock said:
Hello Everyone,
I called T-mobile usa, spoke with their PDA/Smartphone Tech Support, They could not give me an answer that A) They are blocking ports 3389 or B) They are not blocking ports 3389.
The tech continued to asked me over and over again " did that application come on the phone or you installed it" I told him repeatedly " Remote desktop come loaded on the factory T-mobile ROM"
He then said, they are working with their network dept and directly with HTC
Just a heads up
Thank you,
Monnie
Click to expand...
Click to collapse
This is irrelevant, the website checks to see if the port on your PC is open, this has nothing to do with the phone (yet). If your port 3389 is open and accepting connections, the website should say so, nothing to do with the phone at this time.
This basically means your computer has port 3389 shut off/blocking, figure out what's doing that and then you can connect.

johncmolyneux said:
You don't need to connect via your own wifi, as long as your router is doing it's job properly. It's easier to connect via wifi though, as you can rule out the router completely and at least get it working.
A few questions...
Do you have to log onto windows with a username and password?
Do you have windows firewall on?
What version of Windows 7 is it?
Click to expand...
Click to collapse
I do have a username and password
windows firewall is on
windows 7 ultimate 64 bit

Remote Desktop Help

So I want to use remote desktop on my TP2 to connect to my laptop at home. I've done all the requirements to allow to use this feature; I've enabled port forwarding in my router settings and I have enabled remote desktop on my laptop's Windows 7 system properties. And on my TP2 I enter my ip address for the "computer" field, my Windows 7 account user name in the "user name" field (I only have 1 account on my laptop and it is admin), and the account password in the "password" field. After all of this, my TP2 will still not connect to my laptop. At this point I am pulling my hair out trying to figure out what I am doing wrong. Can anybody help?

Does your computer has public IP Address?

Yes. I go to www.whatismyip.com and it displays my ip address. I've tried entering this address in the "computer" field as well and nothing.

you'll need to forward port 3389 through any router you may be using (check out portforward.com)
you'll also need to enable RDP connection on the machine through System>Remote.
there are 1001 guides you'll find with a quick google, its not a phone specific thing.
edit: ive previously found that the WM RDP client wont start a 'net connection itself. if you find the same, just do it manually through com manager or check ur mail etc.

Did you forward port 3389 to the internal ip address of your laptop?
Do you have a software firewall on the laptop that may be blocking access?

First try to figure out where the error occurs.
Try to connect to your pc, using an other pc ( from outside )
If it works, it must be a setting in your mobile device.
If pc also doesnt work, it should be a port problem, in that case, try using hamachi..
Oh, and check if you dont have a blocking program, or firewall .. like suggested above

Does my phone need to be connected to wi-fi in order to use remote desktop or will it just use my carrier's data service?

develop1 said:
Does my phone need to be connected to wi-fi in order to use remote desktop or will it just use my carrier's data service?
Click to expand...
Click to collapse
it will use any data connection available, no need to connect to wifi if you have data plan activated.
some tips:
1. you must have NAT (port forwarding) configured in your router
2. If your router has public IP address on WAN port, then point 1. is just sufficient if you are on some routed network, than you need to ask your provider, maybe you will be lucky
2.1. (here are network ranges used as private, only for identification)
from 192.168.0.0 to 192.168.255.255
from 172.16.0.0 to 172.31.255.255
from 10.0.0.0 to 10.255.255.255
3. point 1. specification - enable NAT from WAN port to local IP address of your computer, specific port is TCP 3389. Also is good to make a reservation on DHCP server for this PC.
4. you need to enable remote desktop on your PC
4.1. computer properties - remote desktop setup - and its middle line on remote desktop settings
4.2. click "choose users" and check if your account is listed

Thanks alot to everybody's help! Your advise allowed me to get this things working, I really appreciate it. I had the port open and had remote desktop enabled on my computer but the thing that was killing me was I had the windows firewall on and my ESET Smart Security firewall on as well. Once I disabled them I was able to make the connection. What a head ache those firewalls gave me. I thank you all once again for your assistance.

I want to remotely access my PC from TP2, what software do I need to install on my phone?

sheharyar said:
I want to remotely access my PC from TP2, what software do I need to install on my phone?
Click to expand...
Click to collapse
The answer depends on what you have available to connect to. Your network (if any exists) and the machine/OS you want to connect to.
If you could let me know the following, I'll see if I can help:
How you machine's connected to the net. (for example, mines something like PC>Router>Cable modem>outside world).
The operating syustem in use on your PC. Specifically please, the edition and version is important to know. Mine's Windows 7 Ultimate, for example.
but, to cut a long story short: if you're not using a home edition of one of the recent windows OSs (XP and later), I'd suggest Remote desktop's the best way to go. There's a .cab knocking around here if you don't already have it on your phone and the PC end's described in the 'Configure Remote Desktop' and 'Configure Your Router' bits of this page: http://www.microsoft.com/windowsxp/using/networking/expert/northrup_03may16.mspx (ignore the other sections, they're not relevant unless you're running IIS)
enjoy

I have a WIFI Router installed, have a laptop with VISTA ULTIMATE and PC with XP Professional.
I am already able to RD my laptop from my PC.
I want to RDS my laptop from my phone via the same network/WIFI. I think it is pretty simple.
This is what I am doing
I have installed Remote Desktop Mobile
I have connected to WIFI
when I run Remote Desktop Mobile & enter my laptop's name, with username and password and click connect, connecting remains on top and is not connecting it. I am not in any domain, do i have to leave the domain name empty?

if you're not using a domain, leaving it blank's right.
Does it just time out on your phone?
Do you get the same if you try connecting via IP instead of your machine's name?

mad_tunes said:
if you're not using a domain, leaving it blank's right.
Does it just time out on your phone?
Do you get the same if you try connecting via IP instead of your machine's name?
Click to expand...
Click to collapse
I am able to connect from my pc.
When I try to connect from my phone either by IP or computer name, it does not even time out, it just remains stuck at Connecting...
Nothing happens after 5 minutes, even no error message appears.

sheharyar said:
I am able to connect from my pc.
When I try to connect from my phone either by IP or computer name, it does not even time out, it just remains stuck at Connecting...
Nothing happens after 5 minutes, even no error message appears.
Click to expand...
Click to collapse
Your laptop seems to be configured well ( you can access it using the pc )
So it must be a setting in the phone. You sure it is connected to wifi , maybe it stays on 3g ) Or maybe your laptop only allowes 1 ip to connect ( the pc's ip )

I am even able to connect to my laptop over internet as the port 3389 is fwd.
Do I have to configure anything on my phone other than installing that cab file?
Or maybe the cab file I've installed is corrupt or something, can someone please share the cab file?