Hi,
I'm missing the camera button for my phone. I think I lost it because it broke when I was repairing it. Does anyone know any replacements?
Thanks.
theoneonly said:
Hi,
I'm missing the camera button for my phone. I think I lost it because it broke when I was repairing it. Does anyone know any replacements?
Thanks.
Click to expand...
Click to collapse
make up some bs story about how ur camera button came faulty and fell out. call tmo and dont stop pestering until they send u a new 1
if u broke the seal repairing it, say u thought the camera button was inside, or that the phone came like that, or something like tht
make sure you tell them that you didnt drop it or something, because i know someone who messed up their phone when they dropped it, called t-mo for a replacement, and they didnt give him one cause he dropped it, saying it was his fault. also, make sure you are NOT rooted when you send it back.
I wonder how many g1's XDA has helped replace haha
Related
dint want to turn on... i though it was the battery that had bad contact with the phone for some reason.. my dad tried to move it up and down to c if that would fix it and it actually did...
do i go to sprint to tell them? i did not remove the battery again and i just moved my phone alot to make sure it was in place and it was not gonna disconnect during the day
but still should i?
what would happen?
i dont want a diamond.. at least not diamond1
would i get a free fix i have the protection plan 7$
thanks
Yeah you'll most likely get the same phone. This since it does not seem to be an issue from damage should be free unless your phone is totally beat up . Hope this helps
Take it in to Sprint. They will give you a new phone. Most likely it will be the same. They have Vogues stock-piled from the sounds of it. If they do give you the Crapmond, you have the option to keep your old phone. I have the same insurance as you and have had to replace my Touch twice.
thanks alot for the answers ...my dad used his techines and fixed it lol just moved the battery..aparently it has bad contact with the phone....if it happens again ill go to sprint
I've noticed recently the backlight on my HD2 seems to have suffered some sort of malfunction or something. Might be a bit of a strong way of describing it perhaps.
Basically imagine if you have a blank white screen/image showing on the phone, there's a couple of bits on it that always stay in the same place where the brightness is not the same as the rest. I'm certain it's only been like this recently but no idea why.
You can only really notice it with very pale or bits of white on the screen but am wondering:
1 - if anyone else has this,
2 - how it's happened,
3 - anything I can do about it,
In particular if it's a fault with the phone (as I'm certain the phone has never been knocked and it definitely has never been dropped or pressed hard etc), is this something I could get done under warrantee.
If it is, can I get it fixed on warrantee even with no receipt since I bought it on Ebay? Every single HD2 is still in its warrantee period so I hope they could do.
Thanks!
I have the same, they advised me to contact support, but i kinda neglected it for the time being.
I have the same kind of spot in the middle of my screen, i only really see it when the screen is white, annoying tho :/
I dont like the idea of having to send the phone out and missing it for a few weeks :'(
I had the same problem on my device so I called HTC and they picked it up, repaired it and sent it back. Well they sorted out this particular problem (by replacing the LCD panel) but, alas, created few more. The buttons were not placed properly, the body was damaged and etc. So Angry and Disappointed Me called them up and they picked it up again. This time they replaced the whole unit (the actual body if I am not mistaken) and sent it back. Finally I was glad to have my phone back after two weeks.
Funny enough most of the HTC employees that I spoke to had very poor English. And I spoke with quiet a few of them. Luckily I am talented at mimicking broken English and didn't have much problem getting my message across. I'd imagine for most people it should be very difficult to explain their problem and arrange repairs.
Thanks for the replies.
Is it possible to do this without a sales receipt and still not have to pay? I don't think I should have to pay since it's not very old at all but I can't prove it's actually my phone I guess.
Did you just contact them via the XDA website or something?
I got the same issue. Most annoying when reading long emails or articles. I thought about sending it in for repair but I have voided my warranty already and don't want to be missing my hd2 for a couple weeks and get hit with a massive bill. I think it has something to do with the layers in the LCD not being completely flat. But I havent got that far in my explorations of this phone, maybe I will on my next trip.
You should contact HTC support by calling at the number for your country that you can find from the HTC website.
They can do everything with the phone's serial no. At least that's how it worked for my Kaiser I got on ebay too when I had a prob with it.
meegulthwarp said:
I thought about sending it in for repair but I have voided my warranty already.
Click to expand...
Click to collapse
Hmmm, good point. I have a custom rom on it so mine probably would be void too right? If I change it back to the original rom it should be ok though presumably?
Thanks anyway - glad this is not me.
I am also seeing this on my HD2. It is very faint and only really noticeable on white screens. Once you know it is there though you can't help but keep looking for it
To be honest I can put up with it as most of the time you can't actually see it, for example I can't see it now due to the keyboard being up.
I'd be interested to know if anyone in the UK sends their phone off for repair as I might do the same. I can't be without my phone though, it would be like loosing my arm!
NickT said:
I am also seeing this on my HD2. It is very faint and only really noticeable on white screens. Once you know it is there though you can't help but keep looking for it
To be honest I can put up with it as most of the time you can't actually see it, for example I can't see it now due to the keyboard being up.
I'd be interested to know if anyone in the UK sends their phone off for repair as I might do the same. I can't be without my phone though, it would be like loosing my arm!
Click to expand...
Click to collapse
I have sent mine. Post 3 above ^^^
AF241 said:
I have sent mine. Post 3 above ^^^
Click to expand...
Click to collapse
Ah yes, so you did. Sorry I was looking at the flag on your profile not your location
I have a small crack on the glass of my HD2 as well between the bottom of the phone and the power / end call key. It looks like a small hair stuck under the button Not sure if they would replace the glass for me as well if I sent it off?
I got my phone from O2 so I'm wondering if I'd have to go to O2 for repair or direct to HTC, maybe I could do both
Anyway, for now I think I'll refrain from sending it off unless it really starts annoying me. A bit of a pain though
I've emailed HTC as well to ask about this.....
Just thought I'd let you guys know. I just called HTC support to try to get my phone repaired. I read other post saying It'd be a good idea to let them know over the phone if it's unlocked so I did. Pretty much hung up the phone on me there, said they can't /won't do anything, even though it's a hardware issue. If i bricked the phone, I can take responsibility in that, but this is just BS.
Anyone else have a similar issue or way to circumvent this? I'm tempted to just brick it and get it replaced as they won't see the unlocked.
Any input would be great. There is a **** ton of dust too.
How long have you had the phone? I got mine three weeks ago but this dust issue is the reason I haven't rooted. So far I have had no issues. Does anyone have a high Res pic of the dust issue? Kind of curious to see it.
Hitorii said:
Just thought I'd let you guys know. I just called HTC support to try to get my phone repaired. I read other post saying It'd be a good idea to let them know over the phone if it's unlocked so I did. Pretty much hung up the phone on me there, said they can't /won't do anything, even though it's a hardware issue. If i bricked the phone, I can take responsibility in that, but this is just BS.
Anyone else have a similar issue or way to circumvent this? I'm tempted to just brick it and get it replaced as they won't see the unlocked.
Any input would be great. There is a **** ton of dust too.
Click to expand...
Click to collapse
Haha I was hoping that there would be a way to relock..now I'm hoping theres a way to brick it..Good luck, I would try contacting Swetland
Sorry for my ignorance but whats Swetland? Im really peeved. I know others on the forum have been able to get theirs repaird.
I wonder if there will be a way to relock soonish.
i second that. i need to get mine repaired but i have rooted it. stupid DUST omg theres like LOADS under the bottom right corner
pr0cl1v1ty said:
i second that. i need to get mine repaired but i have rooted it. stupid DUST omg theres like LOADS under the bottom right corner
Click to expand...
Click to collapse
Mine are in the dead center - 4 or 5 big ones that are super noticeable. and a lot of itty bitty ones
I just called again hoping to get someone else. I did. I got the exchange process going and they are sending me one. I just am worried about once they review it. Last time when I sent it in I had a manager call me back personally and leave a message. Wish me luck guys. And if it comes down to it. Deny deny deny !
Hitorii said:
I just called again hoping to get someone else. I did. I got the exchange process going and they are sending me one. I just am worried about once they review it. Last time when I sent it in I had a manager call me back personally and leave a message. Wish me luck guys. And if it comes down to it. Deny deny deny !
Click to expand...
Click to collapse
did you root your phone?
pr0cl1v1ty said:
did you root your phone?
Click to expand...
Click to collapse
He said so in his first post.
Good Luck...seems like you got the ball rolling! Hopefully you'll have a replacement soon
pr0cl1v1ty said:
did you root your phone?
Click to expand...
Click to collapse
Yeah, I did.
Hey Guys, My hd2's touchscreen stopped working a couple of weeks ago so i sent it in Thursday to htc under warranty. I called them today and they're saying they have to charge me $120 to repair it because its my fault it stopped working. I do have a crack next to the call button, could this be why? Also Is there any way that i can get it repaired under warranty instead of paying $120?
Sounds like you did something to cause enough force to get it to stop working, if it's cracked anywhere that usually means you dropped it.
I'd get the phone back, then find a 3rd party store that repairs screens for like $50 or something like that.
orangekid said:
Sounds like you did something to cause enough force to get it to stop working, if it's cracked anywhere that usually means you dropped it.
I'd get the phone back, then find a 3rd party store that repairs screens for like $50 or something like that.
Click to expand...
Click to collapse
The thing is the screen didn't start messing up until months after i dropped it. I forgot to add its just not responsive to touch the lcd is perfectly fine.
brendonmgg said:
The thing is the screen didn't start messing up until months after i dropped it. I forgot to add its just not responsive to touch the lcd is perfectly fine.
Click to expand...
Click to collapse
After you dropped it it may have damaged it but not to the point of not working, then maybe you bumped it wrong or something and it somehow messed up the digitizer. Either way, it def. sounds like a hardware issue at this point and since HTC knows you dropped it they will refuse to fix it for free.
3rd party is always cheaper than HTC, so you gotta do what you gotta do.
orangekid said:
After you dropped it it may have damaged it but not to the point of not working, then maybe you bumped it wrong or something and it somehow messed up the digitizer. Either way, it def. sounds like a hardware issue at this point and since HTC knows you dropped it they will refuse to fix it for free.
3rd party is always cheaper than HTC, so you gotta do what you gotta do.
Click to expand...
Click to collapse
Alright thanks a lot man, I'll look in to getting it fixed sometime next week. Do you think its worth getting fixed since its a hardware issue with the digitizer being located under the end key? Wouldn't the same thing happen eventually?
holy cow!! I think I just bricked my phone... I hope someone can help me.
Here's the situation. I was on the latest MIUI 1.6.17 demonSPEED v.1.2. Everything was awesome! Then today I went to my dentist and there was a sign that said that they are not in today and to call a number. I was about to call, then everything got stuck. I needed to call them, so I just did a flash in front of the dentist's office with the ROM I had on my SD card.
re-flashed v1.2 with no problem and I was about to select "reboot my phone", then I was like, oh i'll re-flash Swype as well... the swype zip got stuck for like 5 minutes during the flash (and I still needed to call the dentist). So I was like, ok I'll just pull off the battery and restart the flashing procedures...
That's when I put the battery back and the phone won't even boot up now. I'm now home (didn't even get to call my dentist yet after all that), and plugged in the charger and it won't even charge now (orange LED not turning on)... Can't even boot it in recovery. Phone is unresponsive to any buttons...
Does anyone know of any other way to even turn the phone on?
Geez, that was the Noobiest mistake ever!! All that because I had to make a call... WOw, I'm speechless thinking of my stupidity! I hope someone can help...
Thanks in advance guys!
Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.
srivers33 said:
Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.
Click to expand...
Click to collapse
I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!
missinglink111 said:
I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!
Click to expand...
Click to collapse
Here is the thread on emmc chip...
http://forum.xda-developers.com/showthread.php?t=1081243
I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.
srivers33 said:
I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.
Click to expand...
Click to collapse
yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?
missinglink111 said:
yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?
Click to expand...
Click to collapse
Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.
Lakeshow423 said:
Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.
Click to expand...
Click to collapse
yeah man, that was the analysis of the customer service rep that was helping me. He thinks that the battery somehow is knocked out... That's why he's shipped out a battery. Just waiting for that to confirm that it's the battery or something else! If that doesn't solve it, I'll have to send it back to HTC for repairs. Probably won't be able to get a replacement with T-Mobile since I cancelled my account with them like 4 months ago already... but thanks for the input!
keep us posted eh.
srivers33 said:
keep us posted eh.
Click to expand...
Click to collapse
took quite some time, but i should be receiving my repaired phone back next tuesday... HTC said that somehow the main board was the problem, so they replaced it... hopefully for a better one! haha