Database Users

HTC Magic (and HTC Dream) on Rogers - Text / SMS Timestamp issue?

Hi All,
Anyone on Rogers having issues with text message timestamps being off by a few hours?
I'm in Regina and any received SMS messages are two hours ahead of my local time. Changing from automatic network time to manual time has no effect.
It looks like text messages are being sent out with Toronto local time, no matter what the receiver's location is.
It appears that this is happening to a number of users, but Rogers support is useless - suggesting hard resets and returning the 'defective' device, which of course have no effect.
See: http://code.google.com/p/android/issues/detail?id=2859
So anyone else that is having this problem, sound off - call tech support, reply to this and the above link, and hopefully Rogers will get this fixed sooner rather than later.

Hey Skawty, I'm in Regina too!! How you liking the phone? I just picked mine up on Wednesday and loving it. Anyways back to your point, I don't think it is possible to have a correct time on SMS, I haven't had any correct timestamps on any of my phones with Rogers, so we may be SOL on this part.

in edmonton here with the same issue. picked mine up today.
I don't know if the timestamps were off on my old krzr, they could have been and i would not have noticed. However with the threading by timestamp on this phone it really makes it annoying. There had better be a fix for this soon.
http://code.google.com/p/android/issues/detail?id=1305
http://androidcommunity.com/forums/f10/sms-timestamp-incorrect-5067/
http://code.google.com/p/android/issues/detail?id=2859
http://code.google.com/p/android/issues/detail?id=1305
Looks like a lot of people complaining. I'd think they'll fix it soon.

this helps for now... kind of
http://androidforums.com/updates-cu...sms-issue-received-time-stamp-locked-est.html
WORKAROUND (sort-of) i’ve been using chompsms instead of the the messaging program, and it seems to thread everything correctly. chomp for whatever reason puts your time stamp on the same time zone as the received, so if you are replying to a received text with EST time stamp, chomp makes yours EST as well.
works for sending too… the initial msg you send will show your proper time, the reply will in est, then when you reply it will be in eastern, threading properly. rogers still needs to fix this though!

Hey, i imported the Tmobile G1 a couple months ago... i also noticed that the time was off on sms's. After i rooted, flashed a new rom and radio is was fixed. But now i am on the Hero rom and once again the time is off. So it seems that the it is not an issue with the radio, but maybe the build. I remeber i saw the right times wen i was on JF builds. I will try the Rogers rom again and also one of JFs roms again and let you know if the timestamp is fixed.

Beast11 said:
Hey, i imported the Tmobile G1 a couple months ago... i also noticed that the time was off on sms's. After i rooted, flashed a new rom and radio is was fixed. But now i am on the Hero rom and once again the time is off. So it seems that the it is not an issue with the radio, but maybe the build. I remeber i saw the right times wen i was on JF builds. I will try the Rogers rom again and also one of JFs roms again and let you know if the timestamp is fixed.
Click to expand...
Click to collapse
Confirmed. I am using a t-mobile G1 with a Rogers Rom and live in EST. All my received texts are stamped with toronto time

I am running the rammjet rom built off the rogers and have the very same issue.
Though it seems sometimes if i have it open and am texting back and forth to the same person it will work properly.

Doesn’t matter what rom or software you are using on phone. This is a Rogers issue at the network level. They are the ones that stamp message.
They are aware of issue, but it seems very low on priorities to them. Guess they don’t understand sms is not just for teens to giggle these days. Its important for business and as far as I am concerned, a big deal
I have contacted them several times and get one of the two:
“No idea what you are talking about” << Love these replies from any service call
Or
“We are aware of the issue and are working on it” << No time frame given, so really as pointless as above
In any case. Don’t be running around looking for an in-phone fix because you haven’t done anything to mess with the time stamp. Doesn’t matter what you use for sms or what os you have on phone
Chomp helps by keeping things in order, but doesn’t fix timestamp. Rogers has to do this. Will they and when????? Who knows?

G1 Dream
I had the same problem with a Tmobile G1 Dream im not sure if they are exactly the same software but I fix the problem changing some of the APN settings give it a try
Good Luck

Good day, I recently purchased the HTC Touch Pro 2...great phone by the way. I also am experiencing sms message time stamp errors and I have tried everything...do you have any suggestions?

terrancextc said:
I had the same problem with a Tmobile G1 Dream im not sure if they are exactly the same software but I fix the problem changing some of the APN settings give it a try
Click to expand...
Click to collapse
What settings did you change? I'd like to try this.

I know that it isnt a fix, but what i did was adjust the timezone to gmt -2(4 hour offset in regina) then manually entered a time, so now my messages are in the correct order. the only problem with this was that now all the events in my calendar where 4 hour out. so i went in and changed the timezone in my calendar to match the timezone on my phone, and moved all my events up 4 hours.
I know its not a fix, but until rogers does something about this it will work

There's an app on the market called SmsFixTimes that I wrote to help with this problem, until Rogers or HTC fixes the firmware. This is just a regular app, no hacks or anything else required. You should be aware, though, that it has only been tested by me so far, so it is at least possible that it could change the timestamps to something completely unexpected... you've been warned.
The app listens for incoming SMS messages and adjusts the timestamp to your phone's configured time zone automatically. The notification in the top bar is still wrong, but when you click on the message it will have the right time. If you run the app from the main app list, it will also go back and fix all of your saved messages (but only do that once! And maybe wait for an incoming message first, to see what happens!).
Since this is just a regular app, if you want it to stop you simply have to uninstall it from your phone. Comments and suggestions are welcome.

Hey natmanz, I've been checking on the Market since your post, and still no sign of SmsFixTimes. Is it just me, or has it not shown up yet?
[Edit: It finally showed up.]

Fix coming mid-august
I just spoke with a Rogers rep who told me that HTC are currently working on a patch that should be ready mid-August. Until then there's nothing that can be done aside from changing the time on your phone or using chompSMS as an alternative

Its fine for a while, up until you go past a few hundred messages in the thread. IE its me and my friend firing off during summer classes, and while its my solid wall of sent sms, and then his wall of sms, after a certain point it becomes 5 of mine, one of his, then none of mine for the next 50 in the thread. Annoying.
...Rogers. Bane of my existance. Bold works fine, iPhone works fine, maybe this is a sign that Rogers isn't giving enough of a ****? Because if it was a berry or iphone theyd be all over it. thank god bell/telus are going gsm, I can take my nice phones and business elsewhere, and fyi cant speak for telus but bells service on my omnia, rocks.

SMS Message Problem!

Hi guys,
I'm having some difficulty with sending SMS messages. Its sporadic. Sometimes they send immediately, sometimes not at all. Its very frustrating.
For example, the day I got the phone (last week) I sent 2 text messages. I didn't hear back from anyone but thought nothing off it. I checked my messages and they were time stamped with the time I sent them at so I presumed they had gone.
That evening, about 6 hours later, I got my two replies. The people had only just got them, hours later. One of them wasn't impressed because it was intructions for something they needed to do 4 hours previously!
So, I turned on delivery reports on each sent message to make sure they sent.
Over, the next two days, I had no problems, delivery reports come in immediately within seconds of me sending my SMS message.
Meanwhile, I called my network (Vodafone) to see if there were any issues with network. they reported none. I checked the message centre number and verified it against the network one. They matched, so I thought all was in order... except I would have to get annoying delivery reports cluttering up my Text message inbox until I was sure the service was working 100%.
Earlier today, I sent about 3 important text messages, got no delivery reports, so I texted my other phone to see if the messages were going through. Nada. I was annoyed.
I'm thinking.. whats going on?
So about 10 minutes ago I shut down the phone and booted up again. Within 10 minutes I was getting all my delivery reports and replies from people!
Does anyone know what I could be doing wrong, what setting needs to be activated etc?
Obviously I can't use the text messaging on the device if I can't trust it to just work like pretty much every handset I've owned since... year dot.
PS: I spoke to Vodafone care team who said my sim card must be old; newer sim cards (128k) are needed for these "high tech" phones.
But I just took my sim out of my Nokia N97 (never had a problem) last week AND messages ARE going through on the Leo occasionally and only after a reboot, which is utterly pointless.
This is the last thing I thought I'd have issues with on a device like this..
Any advice? Have I missed something?
Thanks.

Same here, I thought I messed up something in the sms service or so.
Done many hard resets and soft resets. But still no help.

I'm experiencing exactly the same problems. Also Vodafone and no one seems to get any sms from me.

Okay, this ain't good!!

since you both have vodafone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault

br3nt said:
since you both have vodaphone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
Click to expand...
Click to collapse
Now tell me, why? I've never had problems on my previous phones.
I don't think the vodafone on the Ireland branch is the same as the one in the Netherlands
Kinda happy to hear that you guys also having the same issue.
It can probally be patched/fixed by htc. I googled for "htc sms hotfix"
And htc is also facing sms issues on other devices.

sigh... How will I live without outgoing SMS capability? so lame... hope you guys will find a fix soon.

seems to be the same like the sms bug in previous manila 2.1 build. outgoing messages weren't send, but only on some specific providers.

How could such a fundamental and critical phone component get screwed up? That just doesn't make sense. Anyone got ideas out there for a fix or we we have to wait for HTC to patch this? What about people who purchased a Leo and have no knowledge of this site etc deal with something like this? They buy a 500+ euro phone, try to send a text message, no joy. Baffled, annoyed, frustrated. Phone would get returned right? Not happy.

I've had this same problem on ATT in the USA

mike91t said:
I've had this same problem on ATT in the USA
Click to expand...
Click to collapse
Had? so it's fixed now?

Just had this problem on t-mobile UK. The thing is that if you're in conversation mode it actually gets inserted as if it's been sent. I looked in outbox and it was stuck there, even after pressing 'retry send'. I tried a reset but it was still stuck there, so i retyped the message and sent that, both ended up being sent, with the origanal sms being time stamped as if it was sent ages ago!

I sometimes have this problem too....
O2 here.

In case it helps, I'm not having any problems on 3UK. Are you all certain it's not a network issue?

Perhaps it is to be honest... and perhaps tapping 'resend' just makes it happen in the background so it just appears that it does nothing.
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!

simplymee said:
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
Click to expand...
Click to collapse
+1 !!
It might look like it's mainly vodafone but in the UK at least it by far the biggest network, therefore it's bound to affect more voda users. Only 15 posts and already i see vodafone, att, O2, t-mobile, different countries, different networks.

This is the same issue that I've had this week with my Touch Pro running the Leo ROM, the device seemed to be turning all my SMS into MMS and then not sending them, though the odd one would sneak through. The problem has been fixed with an update to the custom ROM I'm using. It's the Energy ROM by the way. I'll send the author a message to see if he can pop on here and offer advice on the problem.

same here O2 in my phone.. even receive some messages later.. pls help us someone

Zero Masamune said:
Had? so it's fixed now?
Click to expand...
Click to collapse
No, I have not made any changes that would have fixed the problem, but it is sporadic and only occurred twice a few days ago.

unfortunately same problem on o2 uk

Message not sent... AGAIN!

Ok, so I like to write messages longer than 3 texts, so I have to use handcent. So I don't know whether it's an app problem or a phone problem.
Even when I try and send messages 1 text long they don't go through.
I can have full signal or at least 2/3 bars GPRS but they don't go through. Usually it happens on GPRS though.
Any ideas?

In fact, It's stopped sending them all together now ¬¬
And I have plenty of signal (2/3 bars GPRS [more than I usually have had when sending texts])
Edit: I keep receiving them, I just can't reply

things to try:
reboot, test
reinstall handcent, test
uninstall handcent and test with default app.
wipe phone (settings will be restored, and apps will be re-downloaded for you after you log in).

I've rebooted my phone before and the problem went away but now it's back. Thinking about it I probably just had 3g when it worked. It worked again when I briefly got 3G coverage and now i've sent all of my unsent messages it seems to be working again... for now.
The problem is I can't use the stock messaging app because of the annoying auto-mms conversion thing which hasn't been sorted so I had to use Handcent. I'd love to use the stock app and I actually prefer it apart from that one annoying issue.

This sounds a little like the problem with the HD2 on stock VF rom. Some say it helped to choose 2g only for sending messages (if that setting exists on the n1).
I dont have the N1 yet, so only guessing......

I've been having the same problem since the radio update, I'm seriously frustrated with this phone right now...

Haven't noticed this issue using the stock SMS app...

Easy fix, pick up the phone and talk if it's more than two sentences.

Not. A very helpful comment. Stfu.
I have same problem with even. One word texts. And since update. Reboot always fixes UT but annoying and shouldn't ever happen

Running full stock with update and using ChompSMS with no problems at all. I do seem to have the new 3g problem with the new radio ppl are having but turning on 2G only fixes the problem. Other wise no SMS problems at all here.

SMS not sending.

Sometimes at random the phone will stop allowing texts to be sent, on various contacts.
I think this isn't a problem with the phone but the Android software, i have signal and its connected to 3G, sometimes HSPA. However will repeatedly not send a text.
If i just reboot the phone it'll work fine. However can get this problem later on again. Its as if the software cant handle sending a certain amount of texts per 10 minutes or something?
Anyone else had this problem.
Rooted & CM Beta5, however done it OTB.

I've never had a problem sending or receiving txt.
I'm on stock rom though

I'm on the stock rom aswell and i've been having that problem lately too, i was hoping i wasnt the only one.

Seems a problem http://androidcommunity.com/forums/f10/text-messages-not-sending-4534/

I'd like to second this. I was trying to send a bunch of messages the other night and had to keep rebooting my N1 to get them to start sending again. Then it would stop sending, and I'd reboot again... worrying. I was using Handcent though.

I use the standard SMS application.

Stock ROM. Only fix is a reboot for me.

Same with me. Happens every once in awhile. Reboot is the only thing that fixes the problem for me. It has not happened since I rooted my phone and flashed cyanogen's rom

Fuse8499 said:
Same with me. Happens every once in awhile. Reboot is the only thing that fixes the problem for me. It has not happened since I rooted my phone and flashed cyanogen's rom
Click to expand...
Click to collapse
1 time, i gaveup and couldnt be bothered to reboot the phone. Went to sleep, wokeup an tried in the morning an it worked fine.
Maybe a buffer issue or something like its full due to sending a high ammount of messages very quickly?

Happened to me twice on CM 5.0.2.

TFJ4 said:
Happened to me twice on CM 5.0.2.
Click to expand...
Click to collapse
Ive had it over a dozen times, hence the thread

Ok,
So ive got the problem again! has occured at 2pm GMT. Have 4bars H signal.
Not going to reboot the phone just wait see how long it takes.
Surely more people are having this problem?

I'm using Enoms TheOfficial and I haven't ever had a problem. I text more than anybody I know too. [3k per month]
Maybe your local network or something. I'm in Dallas, Texas
~shrug~

dumbestcrayon said:
I'm using Enoms TheOfficial and I haven't ever had a problem. I text more than anybody I know too. [3k per month]
Maybe your local network or something. I'm in Dallas, Texas
~shrug~
Click to expand...
Click to collapse
It did it on STOCK Rom and Cyanogens Rom too. I send maybe the same ammount too!
Not the network as here in UK i am T-Mobile and other people on T-Mobile can text me when there stood 1ft away. My mates works and he has a Nexus on T-Mobile too.
We both own Sim-Free mobiles bought direct from Google and Delivered at the same time.

I say handcent is the problem

It's not handcent as it's happening with the stock messaging app also.

I also have the problem, usually around the same time, but i send anywhere from 7k to 10k a month... maybe tmobile is trying to limit my data?!?!

jn_vista said:
I also have the problem, usually around the same time, but i send anywhere from 7k to 10k a month... maybe tmobile is trying to limit my data?!?!
Click to expand...
Click to collapse
Mine still does it purhaps few times a week.

use a task killer (lately i have been favoring task panel), then restart your messaging app. you don't have to reboot.

I had an old sim card and had the same problem and got a replacement from tmobile and everything is fine now.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk

SMS sent are blank on other side. .

one of my friends is running the stock rom on tmo. This is her second hd2 as the first has issues and now this one when a sms is being sent it will send a blank txt. Has this been an issue with anyone? any help would be appreciated. thanks!!

I do have the same problem!!!!!!!!!!!!

no problem for me, did you try looking at all the sms and sending methods to see its correctly going to the server and stuff?

^ I have not its a friends and I will be checking it out later today, I guess its a problem when she sends longer sms that are more than 160 char's.

Network issue with Verizon/Altell at the moment...
Issue not specific to device type.

dwny said:
Network issue with Verizon/Altell at the moment...
Issue not specific to device type.
Click to expand...
Click to collapse
I think I actually had it happen too, this morning...I sent three texts to a friend this morning (yep, she's on Verizon), and they call came through blank except for the word "page"....so I think this validates that statement.
EDIT: However, she's been able to get texts and MMS both from me, instantly and completely, for the past hour or so...maybe it's cleared up now.

My buddy on Verizon was also receiving blank texts from me earlier today but they're fine now...that's what they get for being on verizon