Database Users

XDAIIi - not fit for purpose?

Just to let anybody who's not happy with the XDAIIi know that I've just got a full refund on my unit from Carphone Warehouse.
They gave me the usual rubbish of "only 14 days to change mind after upgrade," "28 days warranty" etc, and initially refused a simple refund, saying I could only return the unit for repair under my insurance policy.
So I returned the unit along with a two page document of all the problems: camera bug, phone not re-establising signal, GPRS failing to connect, erratic battery drain, no blackberry, tom tom incompatible, alarm bug, poor microphone quality, and of course the good old device lock ups. This was nicely cross referenced to the advertised features of the device, with just the merest hint that the unit wasn't fit for purpose
Anyway, I called them yesterday to find out the repair progress, and they've admitted defeat and given me a refund.
It's a shame really, I would rather have a working XDAIIi with WiFi than my current XDAII, but it was driving me mad. Maybe I'll retry the device after the new ROM comes out, but I'm not holding my breath.

Andy I was having many of those problems on my IIi, however I slapped on the iMate ROM and it's all cleared up - tomtom5 works a dream and that annoying SMS indicator that sometimes never goes away - now actually goes away!

Hi Andy, When i fist got my shiny new XDA2i i too was slightly miffed at the ammount of bugs and lock ups it had.
But after finding this site and i removed the custom O2 crap i have never looked back since.
The battery was my main grumble but that only lasted for the first week, i can now use my PDA playing mp3s all day and still have power left the next day.
the only grumble i have now is the ****ty camera, which is tottaly below standard for a 1.3 m camera.
And i know ... if you want a digital camera go buy a proper one springs to mind but i like having a decent camera (or it should be), on my phone
advice ... Stick with it for a while, install the new I-mate rom and all is good ... NOW WHERES WM2005 !!!!!!

I still find it incredible that the latest technology, hailed as flagship products are rushed to market in this state, what do they have to gain from that? It cannot be good for business surely.

Forgive my ignorance, but where can I get the iMate ROM please?
David

upgrade for xda2i
Hello, someone mentioned slapping on the imate rom to xda2i...but how did you do that? I have a qtek rom. I tried to do an 'upgrade' with an o2 rom but got the famous country error code. Is there a way of changing rom for xda2i? What was your original rom?
I appreciate your help. a.

Danny-B- I always remove the O2Active junk, indeed ran the device in a clean "corporate" mode for a while to check that it wasn't something I was installing causing the problems, but it made no difference to the stability.
Thanks for the info about the PDA2 rom being available and comaptible (hey ho it's a bit late now!) but it bodes well for a future O2 rom release. I might try the device again when there's an official release.

Heres a link to the Imate upgrade thread, I'd read the hole thread before hand though as i also had the country code error and had to change that too.
http://forum.xda-developers.com/viewtopic.php?t=23736
There is a link to the wiki page on how to do that.

List of Known Defects on Magician

This is the time to write down ALL the bad things of this buggy PDA. I've encountered ALL of these, and have NO solutions to these, and I've tried ANYTHING.
I'm bored to have a PDA which colud be assembled and tested WAY better; but that is.
Note that mostly are device specific (huh, in my case I'm VERY lucky, I've encountered them all )
My Device:
1) doesn't wake up when cold
2) have BIG problems of RF leakage that caused
2.a) hard reset when registering network
2.b) degradation of the external speaker
3) has a crappy camera
4) has deficienty GPRS (now inaccesible because the RF leakage)
5) has by now damaged ExtRom with fixed Imate logo
5.a) this cause the warranty to Vanish. Puff!
6) has double incoming calls, that seems only I have
7) has a null customer care; expansys SUCK
feel free to add link that would resolve these prob... and other known mess of course...
From: MocciJ[/i]

Sorry you have so many issues. I have experienced none of those things with my JAM since May 2005. There was the GPRS issue with a certain ROM, but that has long since been resolved.

While I sympathise with your individual bad experience with your HTC Magician, this is not shared with most of the members/owners here.
I don't agree with the way you have numbered your complaints just to make the list look longer. This is because most of them are all related to one technical problem (RF leakage) and a bad attempt to fix this problem by installing other ROMS that has lead to more software problems.
I have to agree with you on the crappy camera one ;-) although by all means this is an average quality mobile phone camera and not a digital camera replacement.
You cannot blame Expansys' bad customer care on HTC either.
Bear in mind that the MDA Compact is one of the most succesfull PDA phones for huge carriers such as T-Mobile!

Sorry to hear that but that cannot be said of the magician in general. My Qtek ist working day in day out just perfectly and is by far the most reliable phone/pda I ever had, way better than Ipaqs and Nokia phones.
The camera is not that bad either. Once set up correctly (maybe you should do that) you can get some pretty good pics out of it after photshopping them a little and resizing them down to 640x480. They look far better than the one from my old Nokia 7610. Maybe the difference is that I dont expect the cam to rival the one of my 4megapixel Sony.
And HTC will never offer customer care because they dont sell the devices. If anything sucks here it is iMate. I never need Qtek support so I cant say anything about them.
What about the pros?:
- Its small and lightweight
- It has nearly all com modules except WLAN (can be added with SD-card like Spectec), and who need 3G/UMTS anyway?
- It has lots of power (esp when using PHM)
- It has a great screen, bright and hella sharp
- It sounds great (call quality way better than with the 7610)
- Its has massive RAM in the S110 version
- It is plain sexy

Yea..i agrees with others...frm the day i bought my xda mini..its not giving me problems so far....its compact and sxy too

Yeah me too.
My Orange SPV M500 works almost fautlessly. I don't really use the camera much but then I have a 'proper' digital camera for taking pictures.
I say 'almost' because sometimes, to use GPRS I have to reset the radio by going into and then out of flight mode.
It has to be said that this forum is littered with people who have tried to 'upgrade' thier PDAs by flashing the ROM and have come unstuck.

Yeah, I agree with you all, but now I have these probs. I upgraded it the first time to see if the "low temperature wake up" thing had resolved. I accidentally putted in the Imate ROM, because the ROMs on the FTP site aren't signed. After TWO months of QTEK "repairing" they said that the unit isn't repaired (they cannot upgrade the rom); after trying to contact those idiots by call and e-mail we finally had a transparent service.
After ONE week of using the RF leakage came... and made it. It somehow damaged the PDA. I assure that isn't a software problem, cuz I have tried 4 Radio Stacks: no solves.
I IMPLORE xda-developers to SIGN the ROMs that are placed in the ftp.
Hope U will understand me. I know that there are also good ones out there, but mine isn't. Sorry.
NB: the camera is awful in semidark and dark conditions: otherwise it can take relatively good pictures. AND after 2 week of use, I noticed that the video longer than 20 secs have distortion: and this before upgrading anything.
#by moccij

Ive had my MDA Compact, now flashed to Imate for a few days now and after numerous incompatibilty issues with applications, I have a rough idea what programs to steer clear from so no major problems. Thought I was having probs setting up my Orange GPRS connection but after realised that is wasny going to connect as out of credit.... Duh me, looking for techi reasons instead of obvious ones lol

Are you Evrae who used to make all the Symbian themes on mobile9?

My JAM is one of the best PDA/Phone I have ever had...
it's small, good looking and had it all ( except WiFi and KB )
and after proper tweaking and installing newer ROMs.. it's really fast.. stable, and extremely reliable...
I agree that camera sucks... but in good light conditions ( ie. outside in the sun light ) picture quality are awesome especially if you photoshop them... some of them are printable!!!
Video on the other hand is the best thing in this device... It's much more reliable than normal phones with cameras that can record video.. resolution is higher, and can record for unlimited time in AVI + MPEG formats ( + 3GP with a registry hack ) and this is much better to me than STILL Photos
anyway.... I hope you'll find solutions to your problems... search the forum for more info
cheers

Duke911,
I agree with you that the camera can take some wonderful pictures, and retouching them in pocketartist on the go is a very good thing. But I'm still in trouble with videos: the first 20 secs are ok but after these the video is flickering in a horrendous manner. Have tried anything .
But I'm still very happy. Even if my Qtek has half blowed up the radio, it remains a PDA: and what a PDA! WAY fast and stable, I only need resetting it when cold. A thumb up for this! I'm using it as a normal mp3 player with some great gamez to play...
Cheers,
MocciJ

MocciJ, why don't you install the original factory ROM and send it over at the service centre for repair?
As you said it's a very nice pDA but it's a pity that yu can't use it as a phone!

KTA, I've tried ALL methods to downgrade to the Qtek ROM or simply to have the Qtek logo. Simply I can't, because the upgrade process give me the error 113 when writing extrom... I've tried at least ten different ROMs without results... It seems to have damaged extrom
For the repairing center, I'd already send it; for half month I had no responses, the other half they tried to repair it without success. They said that I must pay 269€ for a new motherboard...!
Now that I'm in all these problems, buying another one is less expensive than repair it... The case is also scratched (even the screen)...

Do not support mumsms+!!!!!

Wiki:All problems solved ?! chaos42

Hello to everybody...
Member "Chaos42" has updated Wiki , he said that all problems with Tytn has been solved :
http://wiki.xda-developers.com/index.php?pagename=RecentChanges
He wrote that devices with Serial HT633 has got not problems.
Would you please "Chaos42" tell Us why you think so ? Have you tested a Tytn with this serial ? For how many days ?
As i read here :
www.mobile01.com/topicdetail.php?f=61&t=202144
seems that Tytn(s) with serial beginning with HT634 (that is greater that HT633) are not bug free..Language is Chinese, you can translate it with "Google's tools for languages".
Guys , i'm disoriented...Let's start talking about this news.
Bye!

Hello everybody,
is recieved my replacement unit five days ago. It is an TytN HT633xxx, ROMVers: 1.18.257.2 (07/22/06), Radio: 1.03.03.10, Protocol: 32.34.7010.01H, EXTROMVer: 1.18.257.105
and i have to say this device feels diferent/better then my old HT628 TyTN. The Keyboard feels more solid, the screenaligment problem has not occured once since i am using my device, and the most obvious thing was that the new battery was not fully coverd with a white plastic, but had a metalplate on the bottom instead. Alle buttons work as expected (also on the keyboard), the device is not getting hot when using wlan and the battery seems to last longer. So i am pretty happy with my new TyTn.
If there is anything you want to know or want me to check, feel free to ask

Thank you chaos42 for your reply... :wink: I was a little "suspicious" in my post because i've seen your Wiki's upgrade but i've not seen any your post in this forum before about Tytn and you registered your account only yesterday...So i thougt that this was a new Htc's commercial strategy to sell Tytn that seems to have,at the moment,many bugs.
What can you say us about :
1. During battery charge Tytn getting hot ?
2. This HT633 Tytn is in your hands since ?
3. Wi-fi range is good or poor ?
4. Screen switch from portrait to landscape when Tytn is in his guard or when keyboard is "opened" ?
5. The guard is like the previous or is a new one without magnet ? (The magnet seems to cause alignment and orientation issue to the display)
6. Any freeze problem ?
At the moment you and "randomelements" owns the most recent devices...let us to stay tuned on your tests...Thanks in advance.

Hi,
how did you get the new one? Did you replace it for free thru HTC support?
thanks

ferrari said:
Thank you chaos42 for your reply... :wink: I was a little "suspicious" in my post because i've seen your Wiki's upgrade but i've not seen any your post in this forum before about Tytn and you registered your account only yesterday...So i thougt that this was a new Htc's commercial strategy to sell Tytn that seems to have,at the moment,many bugs.
What can you say us about :
1. During battery charge Tytn getting hot ?
2. This HT633 Tytn is in your hands since ?
3. Wi-fi range is good or poor ?
4. Screen switch from portrait to landscape when Tytn is in his guard or when keyboard is "opened" ?
5. The guard is like the previous or is a new one without magnet ? (The magnet seems to cause alignment and orientation issue to the display)
6. Any freeze problem ?
At the moment you and "randomelements" owns the most recent devices...let us to stay tuned on your tests...Thanks in advance.
Click to expand...
Click to collapse
I dont work for HTC nor i am in any way related to HTC
For the last ten years i was a heavy and loyal palmuser so, i stayed away from ppc-forums :roll:
the tytn is my first ppc device...
1: This was my problem with my old HT628 especialy when charging and using wlan at the same time. This problem is completly gone. This is maybe related to the new design of the battery, with the metalplate on the bottom. And for me the battery lasts now about 30% longer.
2: five days, playing a lot with it
3: its slightly better, but i only tested it at home, so i have to do some more tests
4: the screen still keeps switching when i take it out of the case, because of the magnets in that damm case. When using the keyboard the screen switches as expected, no more freezeing during screenswitch
5: still the one with magnets
6: no freezing until now, no need for a softreset since i got it
cheers,
chaos42

nicolochi said:
Hi,
how did you get the new one? Did you replace it for free thru HTC support?
thanks
Click to expand...
Click to collapse
Yes, the friendly support told me that during the first 4 weeks they replace it for free. I just called them to ask if its normal that the device gets pretty hot during charging especialy when using wlan at the same time. She said, she has to ask, but after mentioning my screen alignment problems she said i will get a replacement unit, and i should send it in as soon as possible because its a know hardware issue.
I also called the repairecenter in germany, just because i wanted to know how long it will take, and after i said that i got the screen aligment issue, they laughed and told me i will get a replayment unit for sure. four days later i had my new tytn. thumps up for the htc support!

Hello,
Only to say that the initial TyTN Spanish version is:
ROMVers: 1.18.262.2 (07/22/06)
Radio: 1.03.03.10
Protocol: 32.34.7010.01H
EXTROMVer: 1.18.262.105
1. During battery charge Tytn getting hot ? >>> NO
2. This HT633 Tytn is in your hands since ? >>> 2 weeks
3. Wi-fi range is good or poor ? >>> Poor (my Qtek 9100 has better range)
4. Screen switch from portrait to landscape when Tytn is in his guard or when keyboard is "opened" ? >>> YES, like the Qtek 9100, because de magnet (if you put the magnet near the camera buttón screen change, there is a magnetic swith inside)
5. The guard is like the previous or is a new one without magnet ? (The magnet seems to cause alignment and orientation issue to the display) >>> The guard is like the Qtek 9100's, 4 magnets, but leather.
6. Any freeze problem ? >>> NO

chaos42 said:
I also called the repairecenter in germany, just because i wanted to know how long it will take, and after i said that i got the screen aligment issue, they laughed and told me i will get a replayment unit for sure. four days later i had my new tytn. thumps up for the htc support!
Click to expand...
Click to collapse
I called the servicedesk today and the lady told me different.
They have been waiting for an answer from HTC. And got it yesterday.
HTC mailed them how to repair the Tytn (replace parts) and they are not allowed to replace the Tytn's.
So, new policies??
Well, wil wait and see which phone I get back.
Regards,
Piet

pietg said:
I called the servicedesk today and the lady told me different.
They have been waiting for an answer from HTC. And got it yesterday.
HTC mailed them how to repair the Tytn (replace parts) and they are not allowed to replace the Tytn's.
So, new policies??
Well, wil wait and see which phone I get back.
Regards,
Piet
Click to expand...
Click to collapse
i was told that during the first four weeks, the phone will be replaced. Is your phone older than 4 weeks? maybe they handel this different in each country.
hope you will get a functional phone soon
chaos42

chaos42 said:
pietg said:
I called the servicedesk today and the lady told me different.
They have been waiting for an answer from HTC. And got it yesterday.
HTC mailed them how to repair the Tytn (replace parts) and they are not allowed to replace the Tytn's.
So, new policies??
Well, wil wait and see which phone I get back.
Regards,
Piet
Click to expand...
Click to collapse
i was told that during the first four weeks, the phone will be replaced. Is your phone older than 4 weeks? maybe they handel this different in each country.
hope you will get a functional phone soon
chaos42
Click to expand...
Click to collapse
NO, it was only one week old when I send in. By now it is 5 weeks old
We will see.
PIet

So MacPac you think the magnets in the case are causing the screen alignment issue? Because any magnet powerful enough to effect a switch inside the device cant be having good effects on the screen alignment, is that a logical notion?

Just updated the wiki to include HT634 (HERM300). only issue I've noticed is that some of the keys aren't as responsive as the others. Does anybody else have this version and experiencing similar issues or do I have a duff unit?

herman3101 wrote :
Just updated the wiki to include HT634 (HERM300). only issue I've noticed is that some of the keys aren't as responsive as the others. Does anybody else have this version and experiencing similar issues or do I have a duff unit?
Click to expand...
Click to collapse
Hello herman3101 !
What can you say us about :
1. During battery charge Tytn getting hot ?
2. This HT633 Tytn is in your hands since ?
3. Wi-fi range is good or poor ?
4. Screen switch from portrait to landscape when Tytn is in his guard or when keyboard is "opened" ?
5. The guard is like the previous or is a new one without magnet ? (The magnet seems to cause alignment and orientation issue to the display)
6. Any freeze problem ?
Thanks...

Killed my MDA II Compact?

Dear Forum Users,
fist of all sorry for the fact that my first post is a request, a question and not a contribution - but im really dependent on your knowledge.
Despite the fact that in general it is not recommended to change the cover of your mda (or xda etc) I did it, and seem to have f***** up my display. The device itself is working just fine, i can do active sync, the taping also works (when i switch it off and guess where the yes button from "do you really want to turn off your device" is it actually shuts down properly). the thing is that i dont see anything, its just plain white.
Image:
http://content.imagesocket.com/images/CIMG4803_Small_805.JPG
when dissecting the unit i disconnected the connector from the display to mainboard in order to unmount everything (unfortunately i discovered afterwards that i could also have done it without connecting - dumb philipp :/ , but right now that doesnt change anything for me)
has someone dealt with a problem like mine before? i would be really thankful for any hints or advices to get my baby back to life, otherwise my old vk2000 will be my companion for the next 6 months (i shiver when i just think of it).
thank you in advance,
Philipp

Have you tried to disassembled, and than reassembled it again?
some times the display flat cable, isnt fuly inside the connector...
there is a possibility that you f*** up the connector, but for determine that we need a macro picture of it.

yes i messed with the connector indeed, but as the pins of the strip were down i thought the black piece wont be of that much importance (i can remember i ****ed one up at a regular mobile yrs ago and it was still working)
can i get that thing back to life if i try to squeeze the 2 black parts (formerly one piece) back in or do you say its over?
thank you for your quick reply btw, i appreciate!
http://content.imagesocket.com/images/conn2d8.png

That is not good. i dont think you can do anything but send it to repair. maybe they can replace the connector.

ok, i will call them and check how much it is and if it is even worth having it repaired... if not, then i have a defective compact for sale :/

shayd, thank you!

Phipo said:
shayd, thank you!
Click to expand...
Click to collapse
No problem at all

this guy has a bricked Charmer. Probably you can talk to him and see if he is willing you sell you the charmer as parts.

Vario II (Hermes) Camera Problems - Line

My T-Mobile MDA Vario II (HTC Hermes) is less than 1 month old and the camera plonks a line halfway across the image (see attached). I am certain that when I first used the device this didn't happen but I can't be sure.
I've searched the forums both here www.modaco.com and www.4winmobile.com and I can't find any clue to what this is. I've also tried using CoolCamera and that gives the same results. I'm starting to suspect that this is a duff unit but before I start the returns process (something I am not keen on doing have just got the device to my liking) I thought I would check if anyone else has had this issue.
FYI the SN of the device starts HT648F and other than the stylus being a bit stiff there is no other problems.

This may sound like an obvious suggestion, but have you checked that the lense doesn't have a hairline crack in it as this could cause this kind of problem. I am sure this is probably the first thing you checked but thought it was worth mentioning. Does the line appear on the screen when previewing before capturing an image?

An interesting suggestion, It does appear on the preview but I can't see anything obvious and it happens on both the normal and close up views. As the close up rotates the lens, the line is perfectly striaight and in exactly the same place on all views leads me to suspect that there is a duff connection at the pixels row within the camera itself.
Oh well I think it's time to visit the T-Mobile store I got it from and have a friendly chat - good job I have time this weekend to rebuild.

Phone now returned to t-mobile on their 28day faulty phone guarantee. Was an incredably painless exercise and the camera now works fine. Since they swapped box for box and asked if I wanted to use the charged battery which I did. I got home to find they forgot to take the new one out of the new box so I now have 2 !! I even got a much newer serial number HT704F.
Provided this new one keeps going I am a happy boy !!

Glad it worked out okay .. I too had to exchange my first Vario 2 with Tmobile because I had the screen alignment problem and they were really helpful ... straight swap the day after I reported the problem. I was pleasantly surprised at the service I received

another solution?
I have this problem now also and I don't want to send my device to T-Mobile for repairing because I bought it from an agency and it takes them round 3 months for repairing. is there any other way to fix this problem?
I tried another build of the camera software but it didn't help.
here is a sample picture with the line

This may be caused by a poor connection. The camera has a push on connector that can work loose. See here:
http://forum.xda-developers.com/showthread.php?t=356380
Of course re-seating that connector would void any warranty you may have!
Mike

mikechannon said:
This may be caused by a poor connection. The camera has a push on connector that can work loose. See here:
http://forum.xda-developers.com/showthread.php?t=356380
Of course re-seating that connector would void any warranty you may have!
Mike
Click to expand...
Click to collapse
thank you lots MikeShannon, you've been a lot of help to everybody here... I have now another reason to screw off my device (stylus and camera)
thank you!