Database Users

screen corrupted / faulty

I got a serious problem with my mda vario here.
sometimes, 7 out of 10 times, when i get a call the screen gets totally corrupted and jumbled like on the picture in the attachment. i can only see black vertical lines on a white screen. in order to make the screen work properly i have to turn the phone off/on (stand-by mode) then.
does anybody know where the problem is?
i have to confess, that the phone slipped out of my hands and fell on the ground 3 times so far.
thanks

well, you say youve dropped it 3 times already? is it possible that something may be loose inside? is there cosmetic damages from dropping?

yes, there are some scratches on it. i don't really think that something is loose or broken, because the screen gets only on icoming calls corrupted.
so i don't think that it is due to a loose contact or something like that...

I have exactly the same problem. I personally think it is unlikely that dropping the phone has caused it as it corrects when you cycle the power button. Any help on this from other forum member would be much appreciated.

roads said:
I have exactly the same problem. I personally think it is unlikely that dropping the phone has caused it as it corrects when you cycle the power button. Any help on this from other forum member would be much appreciated.
Click to expand...
Click to collapse
Any resoluation this? I have the exact same problem!!

Oh dear ... somethings in the air...
mine's got it also. first time i saw it was a couple of days ago. only happens with the alarm clock in the morning :?
My phone is crap like hell... gotta hard reset and reconfig the damn thing. acting up lately...
(ps... AFAIK i barely dropped the phone... maybe 1 or 2 times. nothing more)

I have the same problem
I have read the service manual of wizard and said:
Unusual Vertical / Horizontal lines or partial display
(1) Check the connection of LCM FPC whether is properly connected. (Is a conector between motherboard and LCD)
(2) Try with another LCM. (LCM=LCD Screen)
(3) Try with another Main Board.
(4) Replace LCM if necessary
(5) Replace Main Board if necessary.
(6) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated
Any sugestion?

Okay..
so far, i have installed Molski 2.26 rom (30meg free version) and upgrade the radio rom form 2.25 to 2.47.
I have not had another occurance of this so far.
Maybe a fluke.

Screen fixes when pressure applied to bottom of the screen
Guys,
I now have to keep my finger pressed hard against the bottom of the lcd unit to get the screen to display to work properly. it is under warranty with Imate but they want me to send it to Abu Dhabi for repair. I'm in Canada and concerned that I may not get it back.
So has anybody else identified this as being a loose connection rather that a real hard fault. Also has anybody fixed their unit by dismantling and reseating the connections.
Finally has anybody used the Imate repair service and was it timely & reliable?
Any advice would be appreciated.
Mick

This is a real hard fault.. had it with my mini s, took it into the shop, it was away 2 weeks... and in the end they gave me a replacement!!

I agree - took it completely apart and cleaned everything ....
And still have the issue.
Serves me right for buying something in Middlesbrough I suppose
It must be a hard fault with the LCD assembly. Will have to see how Dixons handles an overseas repair.
Take care & thx,
Mick

I had the same problem, in the end i took it into my local t-mob shop to have it repaired, they ended up sending me a new one.

Well, I've exactly the same problem since the past two-three weeks, it also occurs only in the morning. I'm living in the Netherlands and this is happening since it's rather cold over here, especially in the morning (3-4 degree Celcius). Since my bedroom window is open during the night, it gets rather cold in my room.
During the rest of the day it is +8 degree Celcius, and the phone works flawless. Maybe this problem has something to do with the Temperature?

Temperature
Bebob - don't thin so as I have had this problem for a number of months and the temp here in the summer is high (30+ degrees C)
It looks to be a bad connection type issue and may be a bad screen cable. It makes sense though that the issue is at the bottom of the screen cos this is where we press the select buttons all of the time.
Pls keep me posted on how you do. mine is going to a local repair shop (on my dime) tomorrow to see if they can fix it.
If not can any of you guys recomend a new unit that could be considered an upgrade to the KJAM ?
Many thanks
Mick

suggestions needed
friends, i have o2 mini s and got the same problem with screen for the last 3 weeks....
can anyone tell me that will the problem aggravate or else will i be able to use my cell properly for few months...
and also what will be the approx cost of repair..
all suggestions will be warmly appreciated...

It's happened to me as well. I have lived with that for one month now. It is happening, when I touch the cursor keys or when touch the lower part of the display. I tried "shaking/hitting" the xda and it looks better, so I assume it is a faulty connection cable.

I have active Cleartype and no more vertical lines for the past 2 days.
I seems to be a problem when background is white and leters are black.
Regards

similar problem
i dropped the phone (T-Mobile MDA Vario) and now when i turn it on the screen is fine for 5-30 seconds but then it scrambles, but works again if i smack the bottom of the phone on my hand!
t-mobile staff told me there are sensors to identify if it has been dropped. I'm suspicious that it could even be programmed to go "faulty" once it is dropped as the screen is fine for a limited time so it obviously works somewhat. do you know if this is the case? or what's happened? also is it a simple thing i could do myself? i didn't take out insurance so that's why i haven't just claimed off that as i'm really broke
Any help is appreciated
Regards,
Steve

whiteish screen / over temperature
hi,
I have a problem smilar at qtek 9100. I had upgade to my ppc wm5 to wm6 around 3 week ago and overclocked to 221 mhz with batery status today plug-in . 2 days ago Screen became whiteish (almost no contrast or over gamma) and working temperature is around 30c. I tried to re-flash with many kind roms but noting chaged.
Is there anybody has these kind of experice. If I can not solve. I am planing to buy new LCD ( I am not sure new LCD will solve the problem)
Thanks

Same problem here. Dropped it ONE time and the screen went crazy. Sent it to my t-mob shop and they got it repaired. They said in the report that they changed the "flex". Dunno if this helps.

TyTn / Vario II / M3100 / Trion screen alignment issue

From number of forums I been trough on different web sites my belief is that all the Hermes units have alignment issues.
I think some users use the device very lightly so the alignment issue does not show or some users might not trigger the conditions that cause this problem.
I base this on a fact that some people get the issue after 2 weeks and some get it after day or 2.
Also people who I know that have re-ordered their units, still have alignment issues with new units.
Hermes device builds seam to have the same build issues over and over again:
1. Alignment issue
2. Camera is misaligned to the body of the phone
3. Keyboard only clicks once when closed.
4. Keyboard button problems
There some common hypothesis to the cause of the issue:
1. Tightened screws below the screen (yahh)
2. Digitizer problem
3. Heath from the battery
4. Rubber underneath the screen too thick
REQUEST:
Can anyone after re-aligning the screen can reproduce the alignment issue?
The issue 1:
After some use the screen alignment offsets for 2-3mm to the left.
The issue 2:
After some use the screen alignment offsets for 1cm to the left.
If we can reproduce this problem we might be able to force HTC to provide TyTn's units that actually work.
Forgot to say I am on my second Vario II 632 Series

hmmm, had mine for over 3 weeks now....used it ALOT (went on holiday with the thing) and i aint had any issues AT ALL with it.
If there were issues with ALL the hermes devices they would have been recalled. Besides its seems unlikely there is a fault with both the HERM100 and 200 models!?

mrvanx said:
hmmm, had mine for over 3 weeks now....used it ALOT (went on holiday with the thing) and i aint had any issues AT ALL with it.
If there were issues with ALL the hermes devices they would have been recalled. Besides its seems unlikely there is a fault with both the HERM100 and 200 models!?
Click to expand...
Click to collapse
Try to use it like a laptom modem with 3g... In this way I reproduced the issue

....done.....still fine.
Checked by using the character recogniser in Word. The line was perfectly lined up with the stylus, across the entire screen.
Since you can only reproduce this by using as a modem that WOULD suggest a software issue???
Have we ruled out that this could be a software issue?????
Just so u know my TyTN is not locked to ANY network and has a serial number starting HT628.

I did notice in several forums that people having HT628 series claim that they do not have any screen issues.
Can anyone who has HT628 series Hermes confirm that they have screen alignment issue.

have a htc hermes since 6 weeks, serial no. 628. I heavyly use it every day. Had no serious problem until yesterday. (only anoying problem was that bluetooth is switching off after some hours without any reason)
But now this fuc... alignmentproblem started on my device too! The fairy-tale that only older devices get this problem is simply not true.
Shall I ask for replacement too?

even 635 is having alignmnet issue..

I had a 628 series and now a 630 series... never seen a screen alignment issue!

CHT9000 623XXX has screen alignemnt problem and camera flash
not working, but the screen problem seems to become more predictable.
I can usually conjure this problem when using power-draining features such as 3G or WLAN. Also, on multiple occasions loudpseaker activity has forced the issue.
I thought about static electricity but since the location of the problem seems to be confined to the right edge of the screen is seems improbable.
I guess it boils down to understanding the technology behind it to include or rule out contributing factors.
Any Sparkys around who could enlighten us?

HTC hardware fault
Good Afternoon,
There are now procedures in place for fixing the Screen alignment issue with the TyTN devices. This is a hardware issue that we have identified and we are offering a replacement to owners of affected devices with two conditions.
1: The device must be returned with all accompanying accessories.
Everything that was in the box when you bought the device must be in the box when you return it.
2: The device must be a Genuine HTC Badged device. This means that the device cannot be a Vodafone v1605, an O2 XDA Trion, a T-Mobile Vario II or any other device based on the TyTN, but that is not actually a TyTN. For these devices, you must contact the Network/Reseller for further advice on this issue.
If you meet these two provisions, you may contact your nearest repair centre to arrange the swap. Please place everything back into the original box and arrange to have the device picked up. It will then be tested to confirm that it has the problem, and then it will be swapped for a replacement unit.
If you are unable to return everything, you will be eligible for a repair under the warranty. For this also, you can contact your nearest repair centre to arrange this.
Your nearest repair centre is as follows:
Dynafix Repair B. V.
Daelderweg 21
NL-63641 HK Nuth
+31 (0) 9003962349
[email protected]
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html
Best regards,
Ridwaan Daniel Carregosa
[email protected]
http://www.htc.com

TyTN : Frustration of LCD Screen Disalignment Problem

I brought CHT9000 at July 2006 and O2 Trion at August 2006. Both have disalignment problem. At first I thought it is ROM problem and happened for certain model and S/N only.
I try 4 ROMs : I-Mate, Dopod ENG ROM, TyTN and New CHT (Taiwan) ROM.
I installed these ROMs and without installed 3rd parties software. Also I proceed all necessory method to prevent this problem happen such as set a false exchange server for activesync and unclick USB to PC (Check my post).
http://forum.xda-developers.com/viewtopic.php?t=58633
However, all of them have this fuxking disalignment problem. :twisted:
It is hardware problem and I have 2 possible methods to produce this disalignment happen to your TyTN:
1. Body Heat. i.e. Charging, Surf internet and Long talk.
2. Apply very little pressure on LCD. i.e. Cleaning your LCD Panel.
You will find this fxcking disalignment happen again. If you encounter this problem, don't realign the screen manually. Wait few mintues and you will found that it will re-align again. Now you can re-align the screen manually this time.
I already sold my device and not recommend anyone to buy it. It seems that HTC cannot solve this problem and perhaps they don't know the causes.
If you want to buy it, please wait. :wink:
If you brought it, good luck and godspeed.

i have sent mine back because of it

This is the HTC official answer to my request:
Good Afternoon,
There are now procedures in place for fixing the screen alignment issue with the TyTN devices. This is a hardware issue that we have identified and we are offering a replacement to owners of affected devices with two conditions.
1: The device must be returned with all accompanying accessories.
Everything that was in the box when you bought the device must be in the box when you return it.
2: The device must be a Genuine HTC Badged device. This means that the device cannot be a Vodafone v1605, an O2 XDA Trion, a T-Mobile Vario II or any other device based on the TyTN, but that is not actually a TyTN. For these devices, you must contact the Network/Reseller for further advice on this issue.
If you meet these two provisions, you may contact your nearest repair centre to arrange the swap. Please place everything back into the original box and arrange to have the device picked up. It will then be tested to confirm that it has the problem, and then it will be swapped for a replacement unit.
If you are unable to return everything, you will be eligible for a repair under the warranty. For this also, you can contact your nearest repair centre to arrange this.
:roll:
Cheers

Mine goes back Tuesday hopefully the replacement unit will not have the same issue.

There are people who fixed their issue by ROM Upgrade. There are people who just bought their Hermes got this problem. Some has SN HT63XXX. There also some people who been swap their units, and the issue came back.
Well, as I see it, HTC does not know how to fix this issue 100% since it is also happening on some Dopod 838, 8125 (models with sliding keyboard).
I will upgrade my Trion this weekend, and if this issue persists... I will sell this baby and reactivate my trusty Universal.
:lol:

A colleague was able to fix the problem by untightening the two screws on the back of the display and retightening them (not quite as tight as before). His device works without screen alignment problems ever since.
It seems that the screws are too tight which causes tension on the LCD resulting in screen alignment problems.

Magnet Theory
A friend of mine with CHT Dopod 9000, did this and fix his alignment issue.
"When Slide the keyboard, there's a magnet that activates the landscape mode. It's in the back of the screen when you slide it. ( I tried to put it near a magnet and the lanscape activates!)
Then I put a tape at the back of the small protruding (hunchback) just enough to be able to slide it close. This will decrease the magnetism receive from the main body when is close. Then for a week, it's good than before that I need to align 5x a day."
I know this true, since I met him and check his device. I even tried to massage his display, or run it hot.
I will try it myself... let u posted...

The problem only started for me after I installed a screen protector (Martin Fields, an excellent choice!), and since then I've had to re-align the screen every day. This morning I tried the screw trick, so I'll report back if it works for me.
Also I should point out that I have an MDA Vario II, so it looks like those of us who waited are no better off.
The next problem I have to deal with is an unresponsive 'C' key on my keyboard... :wink:

alignment issue is SW or HW or Both...
But unresponsive key(s) is really a HW, my first one has the "L" and backspace.. and it always like that, try to press it fast and it will not register all unlike the rest.
goodluck to all of us!!
:wink:

Anyone that has sent their TyTN back in for repair/replacement for the screen crapalignment, please report back when you get your TyTN back. I want to know if it's worth making the effort to get mine replaced, seeing as I live in Australia and I don't exactly have HTC repair centres, mainly on account of that they don't sell this here. BUT if it's worth getting it repaired/replaced, i'll try to make arrangements with my ebay seller and/or some overseas repairing people.
Cheers guys,
~Louis x_.

Re: Magnet Theory
sectorlord said:
A friend of mine with CHT Dopod 9000, did this and fix his alignment issue.
"When Slide the keyboard, there's a magnet that activates the landscape mode. It's in the back of the screen when you slide it. ( I tried to put it near a magnet and the lanscape activates!)
Then I put a tape at the back of the small protruding (hunchback) just enough to be able to slide it close. This will decrease the magnetism receive from the main body when is close. Then for a week, it's good than before that I need to align 5x a day."
I know this true, since I met him and check his device. I even tried to massage his display, or run it hot.
I will try it myself... let u posted...
Click to expand...
Click to collapse
really ? I will try. Thanks

Tried, fermin's method seems to work！Thanks！

TD2 Touch screen failing

I had spot problems with TD2 touch screen from the beginning.
Now after a whole day of soft resets the screen is completly unresponsive.
Phone was 2 months old and I see, if not all, most of us had this problem.
I would know if/how many are so lucky they have a TD2 with still working touch screen.
If that's a common fault, people should know that phone is DoA and avoid buying it. At least not before an official statement from HTC where they admit the faults and declare the problem has been solved.

Could you be more specific with the issues? I've just bought a Topaz and would like to be able to access (though hopefully not contribute...!) to a list of testimonials to this failure.
A single place where we can notify HTC / service providers of the issue and how widespread it is would be extremely useful, especially considering the weight this community has with the company (Something tells me HTC are very interested in what people here say and do... It's the main reason why I went with an HTC / WinMob mobile phone).
Constructive comments only, though. "OMG AY HEYT HTC LULZ!!11 NOOBZ!1"-style flames achieve nothing.

using my topaz for about 3 months now....
no problems at all.

mannixita said:
I had spot problems with TD2 touch screen from the beginning.
Now after a whole day of soft resets the screen is completly unresponsive.
Phone was 2 months old and I see, if not all, most of us had this problem.
I would know if/how many are so lucky they have a TD2 with still working touch screen.
If that's a common fault, people should know that phone is DoA and avoid buying it. At least not before an official statement from HTC where they admit the faults and declare the problem has been solved.
Click to expand...
Click to collapse
could be the ROM youre using man, some of them have better screen responses better than others, have you tried recalibrating the screen, im using the 6.5 energy rom and i havent had any problems at all, usually the 6.1roms have better screen responses because they are the more stable builds, try flashing a different rom and see if that helps

mannixita said:
I had spot problems with TD2 touch screen from the beginning.
Now after a whole day of soft resets the screen is completly unresponsive.
Phone was 2 months old and I see, if not all, most of us had this problem.
I would know if/how many are so lucky they have a TD2 with still working touch screen.
If that's a common fault, people should know that phone is DoA and avoid buying it. At least not before an official statement from HTC where they admit the faults and declare the problem has been solved.
Click to expand...
Click to collapse
I had never any problems with my TD2 touch screen..
"...how many are so lucky they have a TD2 with still working touch screen" is very speculative approach..

Not a problem of ROM, I'm using out-of-the-box official 6.1.
First messages on forums I've seen the day I bought it where about failing touch screens... maybe it was a little bunch of phones at the beginning.
I hope so, I have to admit the radio really sucks, stilll better than my previous Artemis, but the phone was great.

Have you tried an updated radio rom?

mannixita said:
Not a problem of ROM, I'm using out-of-the-box official 6.1.
First messages on forums I've seen the day I bought it where about failing touch screens... maybe it was a little bunch of phones at the beginning.
I hope so, I have to admit the radio really sucks, stilll better than my previous Artemis, but the phone was great.
Click to expand...
Click to collapse
I agree with the the post below you may need to update your radio rom because I have noticed that when the radio jumps in and out of reception constantly that it effects the screen response time but I have never had problems with my touch screen with the exeption of on 6.5 rom, but go over to the topaz rom upgrading section and try and flash the most recent radio. And see if that helps a little

I've installed the updated radio ROM (3.49?) and official HTC updates only.
I blamed S2U2 because most of the time the touch screen stopped working after the slide unlock.
I had this problem occasionally from the very beginning, and was getting worst by time, but yesterday the touch screen was dead completly.
I really hope the service will fix it soon, got a Nokia today and it works much better as phone... but completly sucks for everything else

Reason4444 said:
"...how many are so lucky they have a TD2 with still working touch screen" is very speculative approach..
Click to expand...
Click to collapse
Ironic, till now it seems I'm the only one with a failed touch screen...

where do you get your information?
if its so widespread, it wouldve been on engadget or some other news portal
your poll is biased as well, you dont have this option: My phone is perfectly fine
seems as if just cuz your phone broke, you want to put down the diamond2
but ok , let's hear from the users, maybe you are right, and maybe we could benefit from this.
my td2 is perfectly fine..
another reason of why this happens is tf3d2 is stuck
at that point, you MIGHT only be able to open the taskmanager on the corner. nothing else responds cept MAYBE that and the power button

mine works fine

1xinfusion said:
where do you get your information?
if its so widespread, it wouldve been on engadget or some other news portal
your poll is biased as well, you dont have this option: My phone is perfectly fine
seems as if just cuz your phone broke, you want to put down the diamond2
but ok , let's hear from the users, maybe you are right, and maybe we could benefit from this.
my td2 is perfectly fine..
another reason of why this happens is tf3d2 is stuck
at that point, you MIGHT only be able to open the taskmanager on the corner. nothing else responds cept MAYBE that and the power button
Click to expand...
Click to collapse
Sorry for the late reply I had some health problems, my back screaming.
1) it was widespread when I bought the telephone. first place I checked was this forum whre I found a user blaming the touch screen fault. Can't find it again now, something like that:
http://forum.xda-developers.com/showthread.php?t=519441
At that time there were really few posts on the net about TD2, very few received their phone. Some had issues with it, most of them with the screen.
Until now still few votes, hope people with working phones will add their votes, 20% of spot problems/fauly phones it's pretty high.
About Pool choices, the first one is similar to "My phone is perfectly fine" (the most voted): "Fine, no problems at all till now"
You mean the choice is not clear because of the "till now": I'm sorry, my english sucks
I don't use TF3D2, I use SPB Mobile Shell.
Anyway I'm not biased and I won't to put down TD2.
I had for many years an HTC P3300 with great satisfaction and I like TD2, just want that HTC, if they actually don't, does it better.
IMHO: I've seen to many HW faults reports from ppl and too early. Was not the same with Artemis or Blacktone, not the same rate. That's the reason for the pool call.

Maybe it's the same as this: touchscreen does not "untouch"
I too have the same problem as in the link.

I've been using the phone for 3 months now. No problems with the screen whatsoever.

Same problem for me.
Got it for 2 months - original ROM, original protective screen. One day touchscreen stop responding, removed protective shield, worked for some minutes... After that some strange spots appeared on the screen. Thought, that i damaged the screen by pushing/pressing too hard, but the black/grey spots appeared random.
Gave away to service, now wait and see what the problem. I think something i the touch-sensitive layer.

I am having the same problem after 3 month of light usage.
Touch screen no longer sensing any form of touch...
My battery went flat on that day...
I was home 2-3hr later to charge...
Before full charge, I need to sms and found out that it is not sensing any touch....
Soft reset and hard reset no USE at all...

you're not the only one.. :
http://forum.xda-developers.com/showthread.php?p=4264742#post4264742

I have the 2nd Digitizer on my TD2.. and it starts to get those "untouch" problems again

Been using the TD2 since it hit the shelves here in Denmark (about 4 months ago), and I just love it!
Screen is very responsive, image is crisp and clear and overall the only thing I could complain about is the glossy backcover...
Long story short, the best phone I have ever owned

Problems with built in camera

Hello
First i would like to mention that i went thru wiki and the forum and i could not find a thread with similar problems.
The problem is in the built in camera (or in the user)
As soon as i turn on the camera to take a picture it doesnt work. On the display the icons are showing like the camera is ready but it is just dark display.
So i pressed the button to capture an image just to see how will the camera react. As i pressed the middle cursor button after some 20-30 second on the display appeared following lines:
Unable to save captured image
unable to get data from camera device.
36003:500:2
I must say that i have problems with the camera module from the very beginning. I was hoping that the latest flash with Tomals SW will improove the camera drivers but this was not the case. Maybe i have to install some additional drivers? I just cant get the bloody camera to work.
Anyone has some idea why my camera does not work?
Besize that my qtek is working just fine.
Thanks 4 the answers.
Best regards from Slowenia.
Peter

Welcome to forums
I had a similar prob and solved changing the ROM
Good luck,

Hello orb3000
Thanks 4 the welcome
i upgraded my rom just 2 days ago with: TML871_WM61_21028_REGULAR_128MB.exe
but it does not change the status of the camera.
so i feel a little helpless

Peter V8 said:
Hello orb3000
Thanks 4 the welcome
i upgraded my rom just 2 days ago with: TML871_WM61_21028_REGULAR_128MB.exe
but it does not change the status of the camera.
so i feel a little helpless
Click to expand...
Click to collapse
Try another ROM, just in case. Generally a factory ROM would give a good indication of whether there is a problem and eliminate other possibilities. So I would recommend flashing it just for your peace of mind.
As far as Tomal's ROM is concerned, provided your device is 128Mb and ROM functions as it should otherwise, one of the reasons for non-working camera is the module itself or the mainboard. Hopefully its the camera module, as they are relatively cheap and very easy to replace and no special knowledge is required, as well as minimal device intrusion, so you will be able to replace it yourself. I think i saw the camera module at some of my suppliers, let me check if still available, alternatively, a working second hand part can also be used, I might have one in my toy box somewhere.

Thank you so much. I will yet again update the rom and than i will report how it went. So if it doesnt work, i would be happy to purchase a camera module from you. Replacing it will not be a problem as i have no problem with the mechanics and electronics in general :-D:-D:-D
I also stumbled upon a DIY side in this forum, regarding the universal.
So which rom would you recommend me?
Thanks
:-D:-D

Peter V8 said:
Thank you so much. I will yet again update the rom and than i will report how it went. So if it doesnt work, i would be happy to purchase a camera module from you. Replacing it will not be a problem as i have no problem with the mechanics and electronics in general :-D:-D:-D
I also stumbled upon a DIY side in this forum, regarding the universal.
So which rom would you recommend me?
Thanks
:-D:-D
Click to expand...
Click to collapse
Factory ROM is the ROM your device came with originally, out of the box.

Peter V8 said:
So which rom would you recommend me?
Click to expand...
Click to collapse
WM 5... as Uni came in with WM 5.... so in my case JASJAR.. and T-Mobile rom... is factory default for my 2 uni....

That could be a problem.
i have been given the qtek 9000 by my boss as he bought himself a tuch diamond pro and he gave me the qtek becouse he knew that i was so enthused about it. :-D:-D
Sadly the PDa came without any CD so factory rom is out of question. He somehow lost the CD so all i had was the phone, the usb cable and the charging unit.

try the wiki first!
http://wiki.xda-developers.com/index.php?pagename=Universal_Upgrades
Otherwise, someone may have it. (I've got SPV M5000 if you're interested)

The wiki has only the country or operator specific downloads. Since i`m from Slovenia there is no operator or SW for our operator on the list.
So i probably need an english version since the qtek in our country c<me only in english version.

Just get WWE for QTEK, or try other WWE ROMs. BUT make sure you have the Slovenian settings on a .CAB or check if they can be sent by your provider.

Peter V8, don't forget to update the wiki if you find what you were looking for... and it wasn't in the wiki. 30 people will (not) thank you, but appreciate it.

As soon as i find the problem i will update it to wiki no problem. If the camera is broken and it need to be replaced i will document the procedure with photos that i will take during the "operation".
Sadly my battery bloated a little bit (no chemical spill so far ) and i took it out of my qtek to protect it from damage. So now i am stuck with nokia N90 until the new Battery arrives that i ordered. So when i will have the new accu i will find the error that the camera is having and report it to wiki and forum.

Peter V8 said:
As soon as i find the problem i will update it to wiki no problem. If the camera is broken and it need to be replaced i will document the procedure with photos that i will take during the "operation".
Sadly my battery bloated a little bit (no chemical spill so far ) and i took it out of my qtek to protect it from damage. So now i am stuck with nokia N90 until the new Battery arrives that i ordered. So when i will have the new accu i will find the error that the camera is having and report it to wiki and forum.
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A battery 'bloated a little bit' means it got wet, which might mean liquid damage to your device and the reason your camera might not work. Even if you replace the battery at this stage, if the main PCB got wet, it will corrode and your device will die, slowly, but surely.

I am fully aware of this problem, but the new battery bloated (i replaced it 3 months ago) and the camera doesnt work since i have the qtek (1,5 year). The little white paper stripe under the sim card holder didnt turn pink and also the battery isnt wett also the phone is not wett. Well we will see when i get the new battery. It is under warranty so if the battery damaged my beloved phone, the company that sold me the new battery 3 months ago will not get so easy of it. Here in Slovenia a well preserved qtek 9000 still costs arround 250-300 Euros.

A little update:
I bought myself a newer working qtek 9000 with partialy broken LCD for 30 Euros. So i placed the battery into my qtek and it works perfectly. Apart from that i am still waiting for my brand new battery to arrive from germany. So i fully charged the spare battery, did a DOC reset and flashed the qtek with Tomals ROM.
The camera however still doesnt work, so it is not a SW problem. Since i have bought the broken qtek 9000 for spare parts, i will take the camera out and replace it. So probably this weekend i will do the "service" and i will take pictures of the procedure and update the forum.

Peter V8 I also face a similar problem since my 2 days Ebay bought 02 Xda Exec's camera is full of white, red, green dots either in photo or video mode. Changing roms didn't help at all and its truly a pity since the phone seems like it came straight from the factory, although used. My dilemma is either paying about 20 Euros to ship it back or waiting for your endeavor to complete but since I overall truly like the phone I will wait and see

Peter V8 said:
A little update:
I bought myself a newer working qtek 9000 with partialy broken LCD for 30 Euros. So i placed the battery into my qtek and it works perfectly. Apart from that i am still waiting for my brand new battery to arrive from germany. So i fully charged the spare battery, did a DOC reset and flashed the qtek with Tomals ROM.
The camera however still doesnt work, so it is not a SW problem. Since i have bought the broken qtek 9000 for spare parts, i will take the camera out and replace it. So probably this weekend i will do the "service" and i will take pictures of the procedure and update the forum.
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There is really no procedure worthy of taking pictures, once you remove the back, remove the large white antenna part and you will see where camera clips in. It's a fairly straightforward flex clip connection.

Little update again.
As i mentioned earlyer, i have bought myself another spare parts uni with broken tft. Ok so first.....i took apart both unis (didnt took no pictures becouse the pdf DIY to disassemble and assemble the UNi is more than helpfull, so you have to be a complete non technical type of human, or you have cerebrall palsy, or you must be a dee tii deee to not understand or grasp how it is made) and puted the tft from my uni in to the spare part uni. It worked perfectly and it had WM 5,0 the original. So the camera worked , everything worked-sim card....everything. So yesterday i flashed the uni with Tomals last ROM (Tommal the rom is working perfectly on my other uni so the SW is just fine) And somehow the uni had problems to work when my SIM card was inserted. So i removed the sim card and the uni worked perfectly. I dont know wath the problem is (probably a sim lock or somethin, but odd enough it worked with WM 5,0) so as the forum was down yesterday, i just dissasembled both unis again, putted the tft back in to my uni and putted the camera which worked just fine in the spare parts uni, in to my uni. And guess what.............the camera is still not working. I have done the hardreset but still.........even as i replaced the camera i still have the mesage......unable to get data from camera bla bla bla.....error 36003:500:2
So there might be a problem with some drivers or something in that way. I am pretty on the end with my knowledge now. How can i find the erorr or the couse of it???
If someone knows i would be very happy uni user :-D
So the problem is still not solved. Otherwise the uni is working perfectly only the camera gives me hard time.
Best regards
Peter

Peter V8 said:
If someone knows i would be very happy uni user :-D
So the problem is still not solved. Otherwise the uni is working perfectly only the camera gives me hard time.
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seems like the problem is with motherboard rather than the camera...