Sms / Text Issues - Dash 3G, Snap General

Has anyone running stock firmware ever notice their messages being repeatedly sent, my other half recieved 13 of the same message within an hour.
This has been driving me crazy since I got the phone.
Apparently there is a software problem, which has since been fixed.
http://www.htc.com/www/SupportViewNews.aspx?dl_id=638&news_id=225
Sorry if this has been discussed before, I went through this entire thread and couldnt find a similar post.
Just thought I would give a quick heads up to anyone else having the same issue.

Not an issue currently with the Sprint Snap S511, but I have experienced this before on my Old MotorolaQ9c/Samsung ACE... I thought it was a service thing, i'll keep a look out for this on my Snap.
Thanks!

Related

SMS Message Problem!

Hi guys,
I'm having some difficulty with sending SMS messages. Its sporadic. Sometimes they send immediately, sometimes not at all. Its very frustrating.
For example, the day I got the phone (last week) I sent 2 text messages. I didn't hear back from anyone but thought nothing off it. I checked my messages and they were time stamped with the time I sent them at so I presumed they had gone.
That evening, about 6 hours later, I got my two replies. The people had only just got them, hours later. One of them wasn't impressed because it was intructions for something they needed to do 4 hours previously!
So, I turned on delivery reports on each sent message to make sure they sent.
Over, the next two days, I had no problems, delivery reports come in immediately within seconds of me sending my SMS message.
Meanwhile, I called my network (Vodafone) to see if there were any issues with network. they reported none. I checked the message centre number and verified it against the network one. They matched, so I thought all was in order... except I would have to get annoying delivery reports cluttering up my Text message inbox until I was sure the service was working 100%.
Earlier today, I sent about 3 important text messages, got no delivery reports, so I texted my other phone to see if the messages were going through. Nada. I was annoyed.
I'm thinking.. whats going on?
So about 10 minutes ago I shut down the phone and booted up again. Within 10 minutes I was getting all my delivery reports and replies from people!
Does anyone know what I could be doing wrong, what setting needs to be activated etc?
Obviously I can't use the text messaging on the device if I can't trust it to just work like pretty much every handset I've owned since... year dot.
PS: I spoke to Vodafone care team who said my sim card must be old; newer sim cards (128k) are needed for these "high tech" phones.
But I just took my sim out of my Nokia N97 (never had a problem) last week AND messages ARE going through on the Leo occasionally and only after a reboot, which is utterly pointless.
This is the last thing I thought I'd have issues with on a device like this..
Any advice? Have I missed something?
Thanks.
Same here, I thought I messed up something in the sms service or so.
Done many hard resets and soft resets. But still no help.
I'm experiencing exactly the same problems. Also Vodafone and no one seems to get any sms from me.
Okay, this ain't good!!
since you both have vodafone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
br3nt said:
since you both have vodaphone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
Click to expand...
Click to collapse
Now tell me, why? I've never had problems on my previous phones.
I don't think the vodafone on the Ireland branch is the same as the one in the Netherlands
Kinda happy to hear that you guys also having the same issue.
It can probally be patched/fixed by htc. I googled for "htc sms hotfix"
And htc is also facing sms issues on other devices.
sigh... How will I live without outgoing SMS capability? so lame... hope you guys will find a fix soon.
seems to be the same like the sms bug in previous manila 2.1 build. outgoing messages weren't send, but only on some specific providers.
How could such a fundamental and critical phone component get screwed up? That just doesn't make sense. Anyone got ideas out there for a fix or we we have to wait for HTC to patch this? What about people who purchased a Leo and have no knowledge of this site etc deal with something like this? They buy a 500+ euro phone, try to send a text message, no joy. Baffled, annoyed, frustrated. Phone would get returned right? Not happy.
I've had this same problem on ATT in the USA
mike91t said:
I've had this same problem on ATT in the USA
Click to expand...
Click to collapse
Had? so it's fixed now?
Just had this problem on t-mobile UK. The thing is that if you're in conversation mode it actually gets inserted as if it's been sent. I looked in outbox and it was stuck there, even after pressing 'retry send'. I tried a reset but it was still stuck there, so i retyped the message and sent that, both ended up being sent, with the origanal sms being time stamped as if it was sent ages ago!
I sometimes have this problem too....
O2 here.
In case it helps, I'm not having any problems on 3UK. Are you all certain it's not a network issue?
Perhaps it is to be honest... and perhaps tapping 'resend' just makes it happen in the background so it just appears that it does nothing.
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
simplymee said:
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
Click to expand...
Click to collapse
+1 !!
It might look like it's mainly vodafone but in the UK at least it by far the biggest network, therefore it's bound to affect more voda users. Only 15 posts and already i see vodafone, att, O2, t-mobile, different countries, different networks.
This is the same issue that I've had this week with my Touch Pro running the Leo ROM, the device seemed to be turning all my SMS into MMS and then not sending them, though the odd one would sneak through. The problem has been fixed with an update to the custom ROM I'm using. It's the Energy ROM by the way. I'll send the author a message to see if he can pop on here and offer advice on the problem.
same here O2 in my phone.. even receive some messages later.. pls help us someone
Zero Masamune said:
Had? so it's fixed now?
Click to expand...
Click to collapse
No, I have not made any changes that would have fixed the problem, but it is sporadic and only occurred twice a few days ago.
unfortunately same problem on o2 uk

Text messages being sent to wrong people!!!

WTFF is this all about? This is a serious breach of privacy i have text messages being sent to other people now..I could deal with the 2G-3G issues and freezing but this now ...anyone having this problem?
How do i turn off sense U.I? will this fix all my problems?
....................................
Turning off Sense will not solve your problem. This is the first I heard of this happening with the HD2. When the G1 came out, this was a major problem. Messages being sent to people - from your number -whom you never sent a message to or even know. It was a system problem that T-Mobile fixed.
happened to me to me as well - twice. I called in and asked about it and they (T-mo and HTC) said they "could not duplicate the problem." A common, yet unnerving refrain.
I heard one other person complain about this issue before and I am pretty sure (for this one particular issue) it's all user error.
I watched my girlfriend send out some texts on my phone and several times she did not "tab down" to the text entry field before putting information into the send to field. This caused people to be populated in the send to box that were not intended recipients.
Also on my phone sometimes when your in the middle of sending a text the cursor will jump to the box above whatever your working in. Again this can send messages to the wrong person.
You just need to be aware of who is in the send to field before sending a message.
Disclaimer: My findings could be a completely different issue than what's actually happening so take it with a grain of salt.
This is funny. I just received a text from someone I don't know.
It's like I miss the beginning of the conversation or something. Here's what I got only:
"Sorry I have not contacted you lately. My car crapped out and I have to divert any money towards another car. I hope to be able to contact you soon. I hope all is well with you. Rob (Danny's Friend)."
I'm like WHAT???? I guess he sent it to me by mistake or something.
So this has nothing to do with the device? Its a problem at T-mobiles end?
i'm pretty sure this is a software issue and not on tmobiles end. and no it's not due to user error i can assure you only b/c i use this phone for business and i absolutely make sure im sending it to the correct contact. Honestly it's just not acceptable for something like this to be happening. i just bought this phone this past weekend and from day 1 this problem has been occuring. the phone will send your text message to an entirely different contact already on your message home screen. it will then duplicate that contact's name into both message fields. i really like the hardware on this phone. if anybody out there knows of a fix please let me know before i return this beast.
This is not a software issue. It is being cause by T-Mobile. They are in the process of upgrading towers and things are getting FUBAR.
this just happened to me twice today....... its pretty scary because i thought it was my error but it clearly wasnt..... and of course the texts went to my ex.... of all people....smh
This happened to me yesterday. I was texting a friend of mine, then my girl texted me obviously every text I get starts a new thread. well I got off the thread and then got on the thread and replied to my gf and it went to the friend I was texting before. This happened another time where I was texting my sister and my girl texted me again..i replied to her and then it went to my sister..both if the people I was texting where on AT&T and me and my girl are on T-Mobile could this be a reason>?!
I'd just like to CONFIRM that this is a a GENUINE software problem, nothing to do with your network or user error etc.
Personally I first noticed this several months back, shortly after getting my HD2 - and at first naturally assumed that *I* had made a mistake replying to the wrong person - however after it happened a few more times and I started getting friends to watching out for any unexpected/unusual messages so I could check it, I proved it to be a genuine problem.
On at least 1 occasion when I got an early indication that it was happening I managed to actively run several tests to confirm that it was definitely getting 'confused' - so I can say without a shadow of a doubt that it was not down to user error of any kind.
WHEN DOES IT DO THIS?
Whilst I can't confirm if this is the 'only' circumstances under which the problem could occur, on each occassion that I managed to definitely confirm the problem, I had 'replied' to a recent message from a contact in 'Conversation Mode' (i.e. where all the messages are grouped under a contact). Also in each case I had been in the middle of texting conversations with 2 or more people. You need to be aware that the wrongly delivered message still actually shows up under the conversation thread for the *originally* intended recepient, but as you might expect the network confirmation message (if enabled) does confirm who really received it.
My gut feeling (especially as I was on a train the first time, with intermittent signal), was that it was queuing up outgoing messages as it was waiting for a signal, but when it regained a phone signal rather than properly cycling thru all the messages and sending them to the appropriate person, it just sent them all to the same one. [And certainly as an experienced software developer myself, that would seem a 'reasonable' explanation - but that's nothing more than a hunch].
A POSSIBLE QUICK WORKAROUND?
I haven't confirmed - tho that's not the same as saying it *definitely* doesn't happen - any instances of this problem since I've switched to only using the 'Traditional Mode' (i.e. standard Inbox/Outbox, not grouped by contact), and avoided sending a message to anyone until I've had a network confirmation of delivery from the previous message - but then again, as you might imagine I've been very cautious about using SMS messaging at all on this phone!
AM I JUST BEING CYNICAL?
I couldn't help noticing that I spotted this problem just shortly before HTC started releasing several - evidently very rushed - patches over a period of a few days to fix an 'SMS Issue', which most people said didn't seem to work, shortly before removing them and starting to issue updated ROMs. At the time the updates were accompanied by some very vague blurb along the lines of "keeping in touch with friends and family is very important to you, and this new update aims to deliver just that with fast & reliable messaging". And whilst numerous people commented on the vagueness of the statement, most assumed it was was related to the well publisized SMS issue at the time regarding messages getting stuck in the Outbox. Perhaps I'm just being cynical, but maybe that's wasn't the real reason behind the deliberate vagueness? Consider what it would do to the sales of your new flagship product if it was publicly exposed that your customers 'personal' & 'private' messages might wind up going to your neice...your boss...your ex...(well, you get the picture!)
Apologies for the long post, but I'm hoping this might some proper light on the problem for other people - if you have further 'proof', or can shed any light on the circumstance under which this problem occurs, please respond - but to avoid confusion & speed a resolution, could you please differentiate between what you have managed to 'prove' beyond reasonable doubt, and what you just simply 'suspect'...
Of course what I'd really like is for HTC to at least confirm the problem has been *properly* fixed
Finally, FYI, my HD2 specs are:
Network:T-Mobile (UK)
ROM Ver: 1.48.405.2 (71294) WWE
Radio Ver: 2.05.51.05_2
(...and yes, I know this ROM can be updated now - I've just been working away the last few months and didn't want to take any risks by updating it - but hey, until the problem is acknowledged by HTC, how can we be sure it's fixed anyway?)
This has happened to me quite a few times while using this phone. Mine all seem to inadvertently go to one specific person if they don't go to their intended recipient. I don't know this person very well so it has been very awkward. Sometimes the intended recipient receives it as well, sometimes they don't. I have been very conscious of who is in the send to field of late but there seems to be no indication of a problem before the message is sent. I haven't seen a reasonable fix for this yet but I am hoping that this issue gets some scrutiny.
I am running NRG's July 17th GTX ROM BTW.
Just curious, which form of HTC Messenger is everyone using? I never had this problem until today. Yesterday I upgraded my Elegancia ROM which includes version 1.5 build 2015.3428. I'm going to switch over to SPB Shell and see if I can replicate, but perhaps it's this version from HTC...
I always thought this was user error until it started happening to me. What I did to fix it was delete all my contacts off my SIM and just use them from my phone. That fixed the problem right away.
This is interesting because it's NEVER happened to me, but all of my contacts are saved on my phone and synced through Microsoft exchange. This could be the fix for everyone.
dkb218 said:
This is not a software issue. It is being cause by T-Mobile. They are in the process of upgrading towers and things are getting FUBAR.
Click to expand...
Click to collapse
I can verify that!
Ya, this happened to me too when I first got my HD2. It is quite awkward when it happens But I did do some research online about it happening to others (this was before I was here on XDA) and saw that someone said one thing that seems to fix it is copy all the contacts to your phone and delete them off your SIM card, just as TIGGAH said. Seems to work very well and I haven't noticed it happening since I started doing it.

[Q] Problem recieving text messages

Hello to everyone!
I've been recently having some troubles with my evo 4g. I'm running fresh 3.5.0.1 and just updated my radios to 1.90_003 . Right before i upgraded (from fresh 3.4 or 3.3 not sure) I started to have problems with my text messages.
First i noticed that i got one from "the future" it was timestamped about 2 hours ahead of what time it was and i didn't recieve a notification for it. So i checked for some updates since it had been a while and upgraded everything i was suppose to (ota,radio,wimax,pri,etc). Now my messages seem to have the same problem if not more. I get alerted 5 or 10 minutes after i receive the message, while going through my conversations say i select a convo with my friend zack and convo from my friend kyle will come up, and i will have to go back and select it again.
So i'm wondering if this is a service provider problem or something with the apps for custom firmware i'm using. Could it be caused by an app like JuiceDefender?
The timestamp issue usually only happens when roaming, but can also be caused by network issues in general. My old flip phone, rumor, and instinct all had that issue from time to time.
The other issue with opening one text and getting someone else is an android issue, engadget reported on that today actually.
http://tinyurl.com/2eccmhw
Sent from my PC36100 using XDA App
Yeah I have been having time stamp issues also. And when someone replies, it puts them all above my txts sent that day, so I gotta constantly scroll up to read txts.
Anyone got any idea's on fixing this?
oOflyeyesOo said:
Yeah I have been having time stamp issues also. And when someone replies, it puts them all above my txts sent that day, so I gotta constantly scroll up to read txts.
Anyone got any idea's on fixing this?
Click to expand...
Click to collapse
^^That happens to me too^^ I thought my phone was just fcukin up. It does it when someone sends me a pic. Puts it at the top of the convo's for that day...
I got a "VERY" important text 20 mins late the other day too. 20 mins too late!!! Pissed me off!!!!
good to know that i'm not the only one experiencing this problem hopefully gets fixed soon. if i had to guess i think it's most likely a problem/conflict with sprint and android.

New text message issue (received notifications)

I've noticed an incredibly bad bug lately that has had me look at my DHD as a very small internet tablet. I'm no longer receiving notifications when text messages are received at least 50% of the time. This has only started happening since the last OTA update but it's so bad that I'm very close to switching back to my Milestone.
I have notifications enabled, audio notification selected and yet when I went to send a text message before starting this post I noticed one unread message sitting there from yesterday! Yesterday I noticed it was roughly one notification received every two text messages. I don't have to explain how bad this bug is and I'm hoping that someone else can at least confirm similar experiences. I was so happy when I got my DHD but after seeing the amount of what I would class as critical bugs in the software that mostly point to the notification system I'm really annoyed. What's the point of a phone that can't reliably inform you when you get a text message / something else that sends a notification? I could get a £20 phone that would do this without fail, I expect more from a phone that retails at over £400!
There's already a thread about this. Happened in the 1.72 OTA upgrade. Apparently HTC are working on it - but who knows how long that will take?
That being said, when the proximity sensor issue happened it was only a couple of weeks til a fix happened...fingers crossed...
In the meantime, use a 3rd party SMS client or if you're rooted, downgrade back down to 1.32
Hey man not to sound rude, but this is a known issue here, and i fear is even on the same page as this topic. Anyway, not to poopoo and run away the "accepted" solution atm is to install Go messenger or handcent, and then disable Sense notifications for SMS and use that until HTC sort out the OTA update.
Sonnuva...... I searched but didn't check the known issues. Sorry about that, mods please feel free to close / delete the thread and slap / kick me.

Random Missing Texts Issue?

Anyone else having this issue?
http://www.techradar.com/news/your-samsung-galaxy-s8-might-not-be-receiving-every-text
I am on an Unlocked/BestBuy-bought S8 being used on Verizon. Never had any problems, and then suddenly started hearing from people (including the wife) that I'm not responding to texts. I then figure out - it's because I never got them. It's brutal, because some come through, and some don't, with no apparent correlation, and you don't know what you don't see! (Almost wish none came through, so I could say - text messaging is broken! Unfortunately, it's only "kinda" broken!)
So I did some searching and found this thread on Reddit:
https://www.reddit.com/r/GalaxyS8/c...texts_on_s8_all_carriers_all/?sort=confidence
Some solutions I've found say it's a carrier/bloatware issue. Well, not for me - I have no carrier bloatware, and have been using Textra.
Others say it's any 3rd party texting app, so I went back to Samsung stock. They also were saying it could be the battery optimization putting apps to sleep, so I did see that Textra was being "monitored" (and I guess theoretically could be getting put to sleep while texts were coming in, and then not retrieving them after?). I disabled that as well, and have been checking on my usage on the VerizonWireless website - haven't noticed any missed ones since this weekend, but it's a pain to have to log on and reconcile texts on my phone vs. the website.
Apparently, Samsung is aware of it and working on a software update to correct it, but I haven't been pushed the rumored October update yet. Guess we'll see...
Anyone else have the issue or a solution?!

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