Random Missing Texts Issue? - Samsung Galaxy S8 Questions and Answers

Anyone else having this issue?
http://www.techradar.com/news/your-samsung-galaxy-s8-might-not-be-receiving-every-text
I am on an Unlocked/BestBuy-bought S8 being used on Verizon. Never had any problems, and then suddenly started hearing from people (including the wife) that I'm not responding to texts. I then figure out - it's because I never got them. It's brutal, because some come through, and some don't, with no apparent correlation, and you don't know what you don't see! (Almost wish none came through, so I could say - text messaging is broken! Unfortunately, it's only "kinda" broken!)
So I did some searching and found this thread on Reddit:
https://www.reddit.com/r/GalaxyS8/c...texts_on_s8_all_carriers_all/?sort=confidence
Some solutions I've found say it's a carrier/bloatware issue. Well, not for me - I have no carrier bloatware, and have been using Textra.
Others say it's any 3rd party texting app, so I went back to Samsung stock. They also were saying it could be the battery optimization putting apps to sleep, so I did see that Textra was being "monitored" (and I guess theoretically could be getting put to sleep while texts were coming in, and then not retrieving them after?). I disabled that as well, and have been checking on my usage on the VerizonWireless website - haven't noticed any missed ones since this weekend, but it's a pain to have to log on and reconcile texts on my phone vs. the website.
Apparently, Samsung is aware of it and working on a software update to correct it, but I haven't been pushed the rumored October update yet. Guess we'll see...
Anyone else have the issue or a solution?!

Related

Text messages being sent to wrong people!!!

WTFF is this all about? This is a serious breach of privacy i have text messages being sent to other people now..I could deal with the 2G-3G issues and freezing but this now ...anyone having this problem?
How do i turn off sense U.I? will this fix all my problems?
....................................
Turning off Sense will not solve your problem. This is the first I heard of this happening with the HD2. When the G1 came out, this was a major problem. Messages being sent to people - from your number -whom you never sent a message to or even know. It was a system problem that T-Mobile fixed.
happened to me to me as well - twice. I called in and asked about it and they (T-mo and HTC) said they "could not duplicate the problem." A common, yet unnerving refrain.
I heard one other person complain about this issue before and I am pretty sure (for this one particular issue) it's all user error.
I watched my girlfriend send out some texts on my phone and several times she did not "tab down" to the text entry field before putting information into the send to field. This caused people to be populated in the send to box that were not intended recipients.
Also on my phone sometimes when your in the middle of sending a text the cursor will jump to the box above whatever your working in. Again this can send messages to the wrong person.
You just need to be aware of who is in the send to field before sending a message.
Disclaimer: My findings could be a completely different issue than what's actually happening so take it with a grain of salt.
This is funny. I just received a text from someone I don't know.
It's like I miss the beginning of the conversation or something. Here's what I got only:
"Sorry I have not contacted you lately. My car crapped out and I have to divert any money towards another car. I hope to be able to contact you soon. I hope all is well with you. Rob (Danny's Friend)."
I'm like WHAT???? I guess he sent it to me by mistake or something.
So this has nothing to do with the device? Its a problem at T-mobiles end?
i'm pretty sure this is a software issue and not on tmobiles end. and no it's not due to user error i can assure you only b/c i use this phone for business and i absolutely make sure im sending it to the correct contact. Honestly it's just not acceptable for something like this to be happening. i just bought this phone this past weekend and from day 1 this problem has been occuring. the phone will send your text message to an entirely different contact already on your message home screen. it will then duplicate that contact's name into both message fields. i really like the hardware on this phone. if anybody out there knows of a fix please let me know before i return this beast.
This is not a software issue. It is being cause by T-Mobile. They are in the process of upgrading towers and things are getting FUBAR.
this just happened to me twice today....... its pretty scary because i thought it was my error but it clearly wasnt..... and of course the texts went to my ex.... of all people....smh
This happened to me yesterday. I was texting a friend of mine, then my girl texted me obviously every text I get starts a new thread. well I got off the thread and then got on the thread and replied to my gf and it went to the friend I was texting before. This happened another time where I was texting my sister and my girl texted me again..i replied to her and then it went to my sister..both if the people I was texting where on AT&T and me and my girl are on T-Mobile could this be a reason>?!
I'd just like to CONFIRM that this is a a GENUINE software problem, nothing to do with your network or user error etc.
Personally I first noticed this several months back, shortly after getting my HD2 - and at first naturally assumed that *I* had made a mistake replying to the wrong person - however after it happened a few more times and I started getting friends to watching out for any unexpected/unusual messages so I could check it, I proved it to be a genuine problem.
On at least 1 occasion when I got an early indication that it was happening I managed to actively run several tests to confirm that it was definitely getting 'confused' - so I can say without a shadow of a doubt that it was not down to user error of any kind.
WHEN DOES IT DO THIS?
Whilst I can't confirm if this is the 'only' circumstances under which the problem could occur, on each occassion that I managed to definitely confirm the problem, I had 'replied' to a recent message from a contact in 'Conversation Mode' (i.e. where all the messages are grouped under a contact). Also in each case I had been in the middle of texting conversations with 2 or more people. You need to be aware that the wrongly delivered message still actually shows up under the conversation thread for the *originally* intended recepient, but as you might expect the network confirmation message (if enabled) does confirm who really received it.
My gut feeling (especially as I was on a train the first time, with intermittent signal), was that it was queuing up outgoing messages as it was waiting for a signal, but when it regained a phone signal rather than properly cycling thru all the messages and sending them to the appropriate person, it just sent them all to the same one. [And certainly as an experienced software developer myself, that would seem a 'reasonable' explanation - but that's nothing more than a hunch].
A POSSIBLE QUICK WORKAROUND?
I haven't confirmed - tho that's not the same as saying it *definitely* doesn't happen - any instances of this problem since I've switched to only using the 'Traditional Mode' (i.e. standard Inbox/Outbox, not grouped by contact), and avoided sending a message to anyone until I've had a network confirmation of delivery from the previous message - but then again, as you might imagine I've been very cautious about using SMS messaging at all on this phone!
AM I JUST BEING CYNICAL?
I couldn't help noticing that I spotted this problem just shortly before HTC started releasing several - evidently very rushed - patches over a period of a few days to fix an 'SMS Issue', which most people said didn't seem to work, shortly before removing them and starting to issue updated ROMs. At the time the updates were accompanied by some very vague blurb along the lines of "keeping in touch with friends and family is very important to you, and this new update aims to deliver just that with fast & reliable messaging". And whilst numerous people commented on the vagueness of the statement, most assumed it was was related to the well publisized SMS issue at the time regarding messages getting stuck in the Outbox. Perhaps I'm just being cynical, but maybe that's wasn't the real reason behind the deliberate vagueness? Consider what it would do to the sales of your new flagship product if it was publicly exposed that your customers 'personal' & 'private' messages might wind up going to your neice...your boss...your ex...(well, you get the picture!)
Apologies for the long post, but I'm hoping this might some proper light on the problem for other people - if you have further 'proof', or can shed any light on the circumstance under which this problem occurs, please respond - but to avoid confusion & speed a resolution, could you please differentiate between what you have managed to 'prove' beyond reasonable doubt, and what you just simply 'suspect'...
Of course what I'd really like is for HTC to at least confirm the problem has been *properly* fixed
Finally, FYI, my HD2 specs are:
Network:T-Mobile (UK)
ROM Ver: 1.48.405.2 (71294) WWE
Radio Ver: 2.05.51.05_2
(...and yes, I know this ROM can be updated now - I've just been working away the last few months and didn't want to take any risks by updating it - but hey, until the problem is acknowledged by HTC, how can we be sure it's fixed anyway?)
This has happened to me quite a few times while using this phone. Mine all seem to inadvertently go to one specific person if they don't go to their intended recipient. I don't know this person very well so it has been very awkward. Sometimes the intended recipient receives it as well, sometimes they don't. I have been very conscious of who is in the send to field of late but there seems to be no indication of a problem before the message is sent. I haven't seen a reasonable fix for this yet but I am hoping that this issue gets some scrutiny.
I am running NRG's July 17th GTX ROM BTW.
Just curious, which form of HTC Messenger is everyone using? I never had this problem until today. Yesterday I upgraded my Elegancia ROM which includes version 1.5 build 2015.3428. I'm going to switch over to SPB Shell and see if I can replicate, but perhaps it's this version from HTC...
I always thought this was user error until it started happening to me. What I did to fix it was delete all my contacts off my SIM and just use them from my phone. That fixed the problem right away.
This is interesting because it's NEVER happened to me, but all of my contacts are saved on my phone and synced through Microsoft exchange. This could be the fix for everyone.
dkb218 said:
This is not a software issue. It is being cause by T-Mobile. They are in the process of upgrading towers and things are getting FUBAR.
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Click to collapse
I can verify that!
Ya, this happened to me too when I first got my HD2. It is quite awkward when it happens But I did do some research online about it happening to others (this was before I was here on XDA) and saw that someone said one thing that seems to fix it is copy all the contacts to your phone and delete them off your SIM card, just as TIGGAH said. Seems to work very well and I haven't noticed it happening since I started doing it.

Moto X Style: MMS Stopped Working Using Google Messenger post-MM?

MMS Stopped Working Using Google Messenger post-MM?
Within the last few days I can no longer send or receive MMS (group text or pictures) using Google Messenger. I think this might have just popped up with the MM update. My MXPE is on Verizon. Anyone else having a similar problem?
I've looked online and seen info about changing APNs and/or removing any that aren't being used, but I wasn't positive how those apply to MXPE with MM on Verizon, though - most of the posts and troubleshooting guides are a little older.
(I've enjoyed this MXPE forum since I got the phone, just now forced to stop lurking. )
mackertm said:
Within the last few days I can no longer send or receive MMS (group text or pictures) using Google Messenger. I think this might have just popped up with the MM update. My MXPE is on Verizon. Anyone else having a similar problem?
I've looked online and seen info about changing APNs and/or removing any that aren't being used, but I wasn't positive how those apply to MXPE with MM on Verizon, though - most of the posts and troubleshooting guides are a little older.
(I've enjoyed this MXPE forum since I got the phone, just now forced to stop lurking. )
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It's a known Marshmallow bug fixed on 6.0.1. If you use Pushbullet, disable it. Otherwise turn WiFi off to get/send your MMS, or download Textra to do it for you until 6.0.1 comes to the MXPE.
Forgive me if this is too obvious, but have you tried powering the phone off and powering it back on again? I also use Google Messenger and am on Verizon, and had the same problem after I updated. Doing a simple reboot seemed to get everything back to normal.
EdCarden said:
Forgive me if this is too obvious, but have you tried powering the phone off and powering it back on again? I also use Google Messenger and am on Verizon, and had the same problem after I updated. Doing a simple reboot seemed to get everything back to normal.
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Yeah, reboots didn't do anything. I also tried uninstalling and reinstalling Messenger, which didn't help. I figured there was something more odd going on, since Moto's stock SMS app worked okay. (I just don't like it much.)
Textra (from the other reply, thanks!) did the trick - MMS messages are working just fine, happily.
Textra is great, it was my messaging client of choice for a long time. The only reason I switched to Google Messenger was because it has better Android Wear support.

Can't receive text messages on ZE551KL until I send one myself. Anyone else?

Weird as it sounds, exactly what the thread title says: if enough time goes by (not sure how long, but definitely happens overnight) or I restart my phone (ZE551KL), text messages won't come through. At all. They don't come in late...they never come in.
Once I send a text (doesn't matter who I send it to), texts work just fine (for a while, at least). I really don't think it's a carrier thing (Cricket, an AT&T MVNO in the US). My APN settings are all good and test messages they've sent me (talking to tech support) have operated on the same pattern I described.
I've read of similar issues on various other phones and mostly on the T-Mobile network...the consensus seems to be the software. Anyone else experiencing the same issue?
EDIT: Nuts, wrong section. Can a mod move this to Q&A/Troubleshooting? Thanks!
Turn off power saver and other Asus bloatware. Auto start manager add text and WhatsApp should fix it. Did for mine

is it the phone or is it sprint???

Some texts won't come through I also am getting repeat texts. Some voicemails either. I called Sprint to refresh on there end and all of a sudden everything comes through at once. Some of the messages were 4 days old. Wtf. My first reaction is to to be pissed of at Sprint cause I can't stand the network. So my question is should I contact essential?
I was literally about to post this same question. I think it has something to do with our preferred network type/enhanced lte mode/APNs or some variation of it. My only work around for now is using Google Voice, however MMS is still giving me issues.
Maybe it is a combination of essential AND sprint! Following this thread in hopes that we can figure out a fix.
Edit: I wonder if the issue will be resolved once we receive the update. I read that we can sideload it but I haven't got around to it yet. Have you updated yours?
It's Sprint. Used the have problems with my Nexus 5 but haven't had any issues with the essential. Just as a test, check your signal when you have the issues and see if you can get the sender to do the same thing. My mom, who has terrible signal at her house, will send me double texts sometimes. But if she is out and about, no issues
Sent from my PH-1 using Tapatalk
I originally hadn't had this problem. Just got an RMA replacement today and was having this problem on the new one. I updated the profile and the problem seemed to go away. But I've only received 2 factor authentication texts so far so not really comfortable saying it's fixed yet.
But if you want to try it:
1. Go to Settings
2. Tap About Phone
3. Tap OMADM Updates
4. Tap update profile.
Updating prl here would be worth doing too.
OP and others, still having issues? got this phone saturday and have been getting duplicate texts.... i can deal with that but not completely missing texts.
iamkoza said:
OP and others, still having issues? got this phone saturday and have been getting duplicate texts.... i can deal with that but not completely missing texts.
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I am still having this issue of duplicate texts. My temp fix is using Google voice and turning off the messages notifications. However, I had to create a Tasker profile to notify me when I get mms.
I've done all the updates to no avail.
I am not experiencing any of the issues being mentioned on this thread. Had my phone almost a week now and no issues at all. Texts and calls, etc all work fine. No duplicates.

Cant send SMS... Sometimes?

I'm hoping somebody has experienced this before and found a fix and can help me out...
All day I've been struggling to send SMS messages... I'm on 11.0.1.1, magisk rooted, with RICE installed. Everything was working great but today when i woke up, i was unable to send SMS messages...
I'm receiving them, but sometimes they are delayed and i get a few at a time with nothing coming in again for a short time after that, but i've made no changes to my phone in the last 2 days. I've rebooted a few times between then and now (twice yesterday, just because), so i cant really understand why i would just randomly be unable to send text messages or why they are received in bursts like this?
I've gone in and reset my "Wi-Fi, Mobile & Bluetooth" settings from within the reset options, and this appears to fix the issue, but only for a minute or so and suddenly they stop sending again... I thought maybe its the tower, so i used my daughters phone to text my wife and that worked perfectly fine. Immediately before and after, mine wouldnt send.
Any ideas, links, or guidance that might help me figure this out?
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
PMad said:
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
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Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
LOGMD said:
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
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I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
PMad said:
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
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What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
LOGMD said:
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
Click to expand...
Click to collapse
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
PMad said:
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
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Click to collapse
When you say "ok" are you just sending short messages or the suggested replies by Google?
I had problems with auto reply in notifications for a while.
Tbh I just use telegram or signal becuase they don't require being connected to the device directly when using the web/desktop versions.
Yeah swapping for 2 weeks isn't great!
Interesting you had this issue with signal too, sounds like Google cloud messaging (needed for any app push notifications and messaging) is in a standby mode.
You got naptime or servicely installed? Shame no one else is seeing this issue might be easier to diagnose

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